Database Develop

USB Transfer Problem. Help!

Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks

My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?

Dark Fire said:
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
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It doesn't matter how long the filename is it still says it. I've tries individual files and full folders but still the same. And i've tried copying from/to all sorts of different places but still no joy???

Hmmm. Maybe the way that Windows is transferring files is malfunctioning. This is definitely an advanced problem, which requires an expert.
*Waits for expert*

First of all, try another USB port. If that doesn't work, try this, in order. stop after the diamond works:
1- uninstall/reinstall activesync, then try accessing files with it.
2- Stop the Diamond usb drive by clicking the safely remove device icon. Then plug it again.
3- Uninstall all USB Root hub in your windows device manager, then reboot computer.
4- Hard Reset device.
5- Reinstall Windows
6- Return Device.

Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?

someone1234 said:
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
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It shows as fat32. ?

this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf

Simpliest thing first.....take your diamond to another computer.....confirm if it's computer problem or diamond problem

andrewloh said:
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
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Thats not the problem tho. I can't even transfer a file called pic1.jpg!

nokmond said:
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
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It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.

william_tai said:
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
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Right - i've tried to transfer files from a different pc via 'disk mode' and it worked fine.
I can transfer stuff from mine via active sync but it takes ages transferring albums etc. It must be some setting on my computer causing the problem, although i don't have problems transferring things to sd cards etc. Any ideas?

For the love of God...
Hi All,
This seems like a very old problem but as far as I can tell, was never resolved or someone didn't share their solutions with the rest of us lovely newbies!
Unfortunately for me I am now having the same problem and after searching the forums it led me to this thread (along with two others that didn't have any difinitive answers either). When trying to copy anything that is within a folder from my comp (be it from a partitioned drive or the desktop of the root C: drive) I get the error "Cannot Copy ****ath is too deep".
After much trawling on the internet I found some third party software that should have solved the problem. No such luck , when using that I get a "semaphore timeout error". Next I try to direct extract from a .rar file to the internal memory and it tells me the reason it can't complete is that "the disk may be full".
As it stands now; I've formatted my phone's internal storage (and then had to transfer all programs one by one back over from my comp), enabled DMA transfer from the Device Manager in Windows XP and still no luck at all.
Could someone please shed some light on this as (as you could probably tell by the long winded post) I'm at my wit's end with this despite loving the phone in general!
Cheers in advance,
Night

I also have the same problem,
When i use activesync, big files like movies can only be put on the device itself, not the internal memory of 4g.
When i use the diskdrive option, the computer sees it als an usb storage, but files cannot be transferred, because of the "path is too deep" error.
in dutch it is called "pad is te lang", any options?
Also does someone know where to buy the official extended battery in Holland, because bol.com cannot deliver and other sites are way expensive.

Ok, just fixed it.
I turned off the activesync software in windows.
Connected the device to my usbconnector on the back of the pc (a 2.0 usbdrive)
Then it worked! Now 755 mb of .mp4 movie on the device...

i dont know if someone still got such a problem. I got it today and solved it with flashing an other rom on it from the Ruu.

nokmond said:
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
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Click to collapse
i had that problem too and nothing helped me...i fix that with easy solution----just try another usb port on your pc...that work for me

[Q] Galaxy NOTE USB not working

My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!

try disabling USB debugging.

jackjaack said:
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
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Install Kies and latest updates of Kies.

Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.

jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
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Did you have phone plugged in while installing Kies?
Also, right click My Computer. Properties. Device Manager. Do you see missing drivers flagged? If Kies is installed maybe try manually pointing that driver to Kies folder to see if it finds a driver.
Try rebooting PC with phone connected? I had similar issue with another phone.

Thanks a lot. But it still doesn't work. I downloaded CDC_serial and installed it but it still won't work. Help!
Sometimes it says "MTP" not working and sometimes "bluetooth periperal" not working. And sometimes it works, but the files inside are empty. It worked before. And one day it just stopped working. Is it because of applications I downloaded?
Thanks guys.

Uninstall Kies and the drivers you installed and try re-installing them. The title is misleading. Your USB is indeed working, just that the PC is not detecting the same. are you on GB or ICS?

jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
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I don't quite understand, when you want to transfer something TO these folders, why do you care if they are empty NOW ?

It not solution
File expert would be better option than bluetooth. transfers over network.Just tempory fix till you get it sorted.

really sorry for the misleading title. Yes, the USB is working but the files are empty. When I use paste songs into my Music folder, they won't allow me. I tried using Kies, and the same thing. It says "Copying Item" forever. The Music folder of my phone shown in the computer is empty, but the songs are actually in my phone. They're playable.
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!

jackjaack said:
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
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Those of us running early ICS Roms have the same problem, USB/PC connectivity disabled. Downloading Droid Explorer was more than satisfactory workaround for me.
You install it on your PC, start it, connect your phone to PC, and DE immediately sees all your partitions, and allows you to shuttle files from PC to your phone and back.
This program is free, BTW.

I'm still using GB but I heard that this phone can be upgraded to ICS in.. i dont know when. Haven't heard the news yet. Is Droid Explorer available for GB? If I can find an alternative route to transfer files easy like copy and paste, that will be fine. But still.. it bugs me that I can't seem to fix this USB problem.

I just downloaded droid explorer. And when I go in, there are 0 files in there. "phone icon" > phone's name > 0 objects. lol. I have no idea what is wrong with the phone.
Was thinking of just buying a SD card.

Will factory data reset solve this problem?

I have exactly the same problem with my Galaxy Note. Nothing seems to help and I'm really pissed off One evening I checked for software updates and it found one. It was about 72 mb and it took quite a while to install. And I think that was the day when my USB stopped responding.

Issues after updating to mashmello..

Hi recently i have update my motorola g2 to mashmello from lollipop after that i am facing some issues...
1.when i connect my g2 to my pc its show my external memory card but when i open it. Its shows empty folder on other side the phone memory works fine and when i open es explorer or any other file manger its shows my. External memory files there but not in pc..
2.whenever i plug my otg its shows that my pendrive has mount but when i open es Explorer or any other file manager it dosnt show my pendrive.. From the top when i select explorer my pendrive show all files but any others file manger cannot access it..
Plz help me to fix all this..
Sorry for bad English

1. After plugging your phone to your pc, scroll down your notifications, you will see usb for charging, you have to touch that for more options and then select transfer files (MTP)
2. Not sure about this one . hopefully someone else can help you out.
Note : I use an otg cable for sandisk flash drive and asus file manager detects it no problem.

Not working.
none of your solution are working for me as u say to select MTP from notification and still it shows only blank memory card and second i have installer asus filemanger but no luck with otg..thanks for your reply..

I use "Use USB for Marshmallow" Xposed module. Works like a dream, couldn't live without it.
http://forum.xda-developers.com/xposed/modules/mod-usb-marshmallow-1-0-t3272072

Can't transfer file to zuk z2

Like i tried everything but my pc don't detect it and there isn't even the use as usb storage option

Alkéryn said:
Like i tried everything but my pc don't detect it and there isn't even the use as usb storage option
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What system are you on? On Mac you might need to install the android file transfer tool. If on a different system just try googling it, there's loads of help out there.
https://www.android.com/filetransfer/
If using the command line then adb is reliable. Googling how to setup adb should help.

I found the issue and it was driver related but at first i though it was the phone

To solve the problem of transferring files from the computer (Windows 7 ) Copy the file from the computer into the folder of images in the mobile storage , tried the way and succeeded with me, if you can not find a folder for pictures taken pictures with the camera will show you folder

Phone not seeing files moved from PC

I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?

Egocentred said:
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
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That sounds familiar to the mtp "bug" Android has had for years.
The media storage database does not update when files are added from mtp.
Some work around that are listed are to use USB transfer instead. (Not used that one before)
Disconnect usb cable clear the data if the media storage app and force close it, then reconnect usb is should rescan the media and rebuild database.
Or just a reboot(I have done this and it usually works)