Database Develop

Sound drops on other side of the line, help needed

Hi,
I have a problem with my Tytn II. When I'm calling with the phone to my ear (not even with the speaker on), the sound on the other side regularly drops to a very low level, and then goes up again. I however, keep hearing the person on the other side of the line without a problem.
This happens in some calls, not everytime. And if it occurs, it occurs on some moments, a few times in a row, and then it works fine afterwards.
It's my second Tytn II already, since I exchanged the first one, which had exactly the same problem. I already disabled 3G, but it didn't help...
1. Anybody who has the same problems? Any solutions?
2. Is this the fault of the device, or is it a network setting/problem?
3. Anything else you guys can suggest I try...?
Update: I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Thanks

Nobody can help me...?

There are more people who have this problem. I just called to HTC support to report the speaker-problem. During the call, the person could not hear me at certain moments. But I was not using the speaker! She included this in the ticket. They have no answer at the moment.

Come on people... Please post your experience here, so I can be sure if this device is faulty or not...

Did you try to change the "Settings > System > Microphone AGC" Settings?

SurfHost said:
Did you try to change the "Settings > System > Microphone AGC" Settings?
Click to expand...
Click to collapse
Yep, didn't help

No one else has this...?

hardware issue?

rzanology said:
hardware issue?
Click to expand...
Click to collapse
I think so yes... but I'm asking here to see if it's only my device that has it, or other people are having it too...

Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.

darkilici said:
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
Click to expand...
Click to collapse
I have not tried that yet... What network/country are you on?

Nobody else...?
I guess I do have a faulty device then

clippy said:
Nobody else...?
I guess I do have a faulty device then
Click to expand...
Click to collapse
Just noticed your posting. Yes I have this problem too. Am on Orange UK. I thought it was just the people I was talking to who were being ignorant & not listening to me properly.
Also noticed that the phone often just turns itself onto silent or vibrate even though I always keep both volume settings at full. Bizarre!!
If these two issues persist then I will be calling Orange as I keep missing calls due to the volume issue & secondly as it's a phone people should be able to use it as such.
*come back my beloved HTC Universal - your size is forgiven*

Sound drop
Hey people,
I've noticed the same here, i found another post on the forum that has the answer.
It worked for me.
This is what you can do:
Go to properties and the choose phone, then go to tab Band.
Here you change type network tot gms instead of auto. This wil increase your signal strength!

I'm kicking this post, since I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?

Just noticed this thread...
Same problems here, on an at&t Tilt.
My hope is that this is just a radio issue, and can be fixed in an update.

Finally I have found others with this problem! Thought I was going mad.
I sent my device back to htc and they replaced the board, but I am still having this issue. Sent it back to them today but now I dont hold out much hope of this being fixed now I see others have tried replacements. Very strange that only a few of us are getting it, even with different / devices new boards.
Are others not experiencing this at all or are they just putting up with it as it is a new device. Very annoying for personal use, but for business it is totally unusable.
Anyone have any ideas on what is causing this / how to resolve?
Thanks,
Steve

I now have the same problem after installing MS Voice command, I am wondering if everyone else in this post is using MS Voice command or is just a coincidence that the problem started after it was installed.

hmm
any fix for this then?

People complain about not being able to hear me..?

Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!

Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues

Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.

Try a different radio.

i have the same problem too. What is the best radio to use???

Doesn't upgrading the radio require a ROM update?

Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.

well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it

If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.

Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.

Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.

I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!

Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.

Bottom right of the phone.... under the "reset" button.

Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...

Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!

London luke said:
I wish NOKIA OR SAMSUNG had made it
Click to expand...
Click to collapse
i wouldn't say that unless you wanna piss alot of people off

DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Click to expand...
Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.

LOL ... I wonder how many they get daily due to this!!

I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310

Help me please, dead tytn2 :(

Hello guys, i really need your help!
My phone is so strange now, i have been using Ultimate-X.V9 -21054, but in last days, my phone has gone to white screen some times when i press to screen up sometimes everything is fine, but others not and my phone sometimes dont respond to my touch, and sometimes is a bit slow
Now i have flashed to RUU_Kaiser_HTC_PTG_3.28.410.0_radio_sign_25.83.40.02_1.65.17.56_Ship, during the upgrade my phone stay on tree colors, but on computer appeared the status bar! and everythime i turn on my phone now is like 90% is allways white :O i have open my phone, and reconected all again, but the problem still there! im using 3.34 hard spl!
Please someone help meee... i really love my tytn2 is there any way to put this fine? its hard spl problem?
Please help me

Please help meee My phone now is more slow than normal :/

That happened to me a while back, I took it apart several times and checked connections etc. but that did not fix it. I ended up buying a new LCD off of ebay which fixed it perfectly. So, I would suggest doing that (I bought one for 15USD used).

But this to me seems to be a problem on the main board, because the phone sometimes gets really slows And sometimes that white problem appears and others not, like 90% when i need to use my phone

Flash Stock ROM?
Did you flash if back to a OEM ROM? Did it work OK if you left it on the OEM ROM? I have used "Kaiser_HTC_ASIA_HK_WWE_3.34.721.2" as a OEM to upgrade from on many phones that I had upgrade issues with.

i think RUU_Kaiser_HTC_PTG_3.28.410.0_radio_sign_25.83.40. 02_1.65.17.56_Ship is an OEM rom isnt? :x

P4k1t0 said:
Hello guys, i really need your help!
My phone is so strange now, i have been using Ultimate-X.V9 -21054, but in last days, my phone has gone to white screen some times when i press to screen up sometimes everything is fine, but others not and my phone sometimes dont respond to my touch, and sometimes is a bit slow
Now i have flashed to RUU_Kaiser_HTC_PTG_3.28.410.0_radio_sign_25.83.40.02_1.65.17.56_Ship, during the upgrade my phone stay on tree colors, but on computer appeared the status bar! and everythime i turn on my phone now is like 90% is allways white :O i have open my phone, and reconected all again, but the problem still there! im using 3.34 hard spl!
Please someone help meee... i really love my tytn2 is there any way to put this fine? its hard spl problem?
Please help me
Click to expand...
Click to collapse
did you ask in the proper thread before starting a new one?

msd24200 said:
did you ask in the proper thread before starting a new one?
Click to expand...
Click to collapse
Lolol? and what is the proper thread? --' dont you see this is any rooms i have tried?

P4k1t0 said:
Lolol? and what is the proper thread? --' dont you see this is any rooms i have tried?
Click to expand...
Click to collapse
noticed when searching all your post that you went straight to starting a new thread for this instead of asking in on of the flashing threads. http://forum.xda-developers.com/showthread.php?t=533976

Dude, and in what that link will help in my problem? if search on it, you will find the solution to my problem? the answer is NO, maybe you should read a bit better!

P4k1t0 said:
Dude, and in what that link will help in my problem? if search on it, you will find the solution to my problem? the answer is NO, maybe you should read a bit better!
Click to expand...
Click to collapse
dude the answer is yes go ask in the flashing for newbs thread, or one of the other great links in the thread i posted. maybe you should read better the rules about starting new threads because you are having a flash related problem that needs to be asked in a thread already setup to deal with flash related matters instead of starting a new thread.
have you tried pushing the hard buttons to get into bootloader? do you think MTTY may help your current problem?

msd24200 said:
dude the answer is yes go ask in the flashing for newbs thread, or one of the other great links in the thread i posted. maybe you should read better the rules about starting new threads because you are having a flash related problem that needs to be asked in a thread already setup to deal with flash related matters instead of starting a new thread.
have you tried pushing the hard buttons to get into bootloader? do you think MTTY may help your current problem?
Click to expand...
Click to collapse
Dude i can enter on bootloader yes, can i use my phone yes! but the problem is that sometimes (i mean, like all the time) the screen stay white when i turn it on, and the phone stays slow!!!!

jsgjm said:
Did you flash if back to a OEM ROM? Did it work OK if you left it on the OEM ROM? I have used "Kaiser_HTC_ASIA_HK_WWE_3.34.721.2" as a OEM to upgrade from on many phones that I had upgrade issues with.
Click to expand...
Click to collapse
i have tried that rom too, but nothing the problem is here

It sounds like your Screen is on the way out. I would replace it.
No lets play nice. Or Ill break out the fish heads lol

zelendel said:
It sounds like your Screen is on the way out. I would replace it.
No lets play nice. Or Ill break out the fish heads lol
Click to expand...
Click to collapse
Well, if is about the screen, i can say im safe :x
But one thing on my mind, the white screen i could say to change the screen to one new, but the problem is the kaiser stay a bit slow, and sometimes it dont respond to what i want!
With that stay thinking that the problem is about the mainboard or something like that :s but i hope the problem is the screen, i will buy a new on ebay

The ribbon cable for the digitizer (touch screen) attaches to the LCD, and then both signals feed through the same cable into the D-pad board, so its possible that there is a bad connection somewhere in the LCD/Digitizer assembly that causes it to not sense your inputs, even when the LCD itself is working. Mine just failed completely to a white screen and did not come back. It could be something besides the LCD..try flashing a new HardSPL and/or a different ROM, but if I had to bet, I would bet on the LCD.

zelendel said:
No lets play nice. Or Ill break out the fish heads lol
Click to expand...
Click to collapse
Thankyou made me chuckle

P4k1t0, I know you're frustrated that you phone doesnt work, but do not get uppity at the other forum posters. If you sound off against msd24200 and a mod sees it, its likely to lock your topic.

i had the same situation two weeks back after i flash with my own cooked rom.
what i did is flash the stock rom through SD/storage card and everything is fine.
you already try this method ? you can search on how to flash from SD/storage card

to flash by sd card? ok ok i will try it right now to see

W 6.5 Roms: Keyboard Problem

Hi guys, i'm using on my x1 windows mobile 6.5 rom since first beta. I have tried alla kind of rom. As far as i know i have always had a problem that create me some trouble. The x1 hardware keyboard seems laggy and very slow. Also FN key take a lot of pressures to activate. Someone else is having the same problem? Just to know if it's mine broken. I don't want to go back to 6.1 to try.
Thanks
Luca

l0rdsheva said:
Hi guys, i'm using on my x1 windows mobile 6.5 rom since first beta. I have tried alla kind of rom. As far as i know i have always had a problem that create me some trouble. The x1 hardware keyboard seems laggy and very slow. Also FN key take a lot of pressures to activate. Someone else is having the same problem? Just to know if it's mine broken. I don't want to go back to 6.1 to try.
Thanks
Luca
Click to expand...
Click to collapse
if U want to have helps, U shuold tell us what's rom are U using or U want to use, so people, who have had experiences with that ROM will tell U how...
Goodluck

I've had a similar issue to this too since using the 6.5 roms, also along with the lag it double inputs the character selected sometimes. If anyone knows a fix fort his would be greatly appreciated.
Thanks

Is it laggy and slow in every program? For me it works very well. Only thing is my m-key is kinda broken, not a software issue i figure though.

zannyboy said:
I've had a similar issue to this too since using the 6.5 roms, also along with the lag it double inputs the character selected sometimes. If anyone knows a fix fort his would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
That's how my m-key is broken, one in ten times it types two Ms on one press. But it isn't like that on any other character.

kanchigo said:
if U want to have helps, U shuold tell us what's rom are U using or U want to use, so people, who have had experiences with that ROM will tell U how...
Goodluck
Click to expand...
Click to collapse
it's not located in a specific rom... every 6.5 rom create the problem.
@jablko yes, every program...

zannyboy said:
I've had a similar issue to this too since using the 6.5 roms, also along with the lag it double inputs the character selected sometimes. If anyone knows a fix fort his would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
exactly the same to me.

l0rdsheva said:
exactly the same to me.
Click to expand...
Click to collapse
same here, altough I had the same problem at my original WM 6.1

Same issue
l0rdsheva said:
Hi guys, i'm using on my x1 windows mobile 6.5 rom since first beta. I have tried alla kind of rom. As far as i know i have always had a problem that create me some trouble. The x1 hardware keyboard seems laggy and very slow. Also FN key take a lot of pressures to activate. Someone else is having the same problem? Just to know if it's mine broken. I don't want to go back to 6.1 to try.
Thanks
Luca
Click to expand...
Click to collapse
I have experienced same issues like you did. The Fn key works only when I put lot of pressure on it (didn't succeed to determine which is the most suitable position) so, I've been forced to find other alternatives (soft keyboards). But, what's important is to find out if this is a hardware problem or is simply related to the new ROM installments which I play with...
Any opinion/suggestion is more then welcome...
Thanks

It's not a wm 6.5 related problem... there're tons of guys having this problem, and soon they're going to increase, cause it seems to get worse with time...
my keyboard has reached an unusable state, and the left half of the keyboard type twice or nothing.
The first thing you can try is to longer the time for input replication... if it doesn't work, then send it to SE, and hope to receive it back in a little time
I'm waiting to find a good alternative to X1, then send it to assistance, and when it comes back sell it... never buying SE products anymore
searching with google get many results... this is the first:
http://forum.xda-developers.com/showthread.php?t=489331

oh let me tell you something real that is happening.
1.keyboard is crap if u dont use the buttons daily ,you will have this problem(i have it too)
2. same as my camera button( i press half way to auto focus and then press it fully to take a picture. but now it auto focus and when i press fully,the camera will auto focus again and shoot the pictures )
i dunno what is wrong with X1 ,but htc has make a bull**** things for SE.(happy that SE decided to leave them).

ok so seem to be an hardware problem; i'll dismount mine x1 to see if there's dust or something else under the keyboard.

l0rdsheva said:
ok so seem to be an hardware problem; i'll dismount mine x1 to see if there's dust or something else under the keyboard.
Click to expand...
Click to collapse
Now that's hardcore!

Jablko said:
Now that's hardcore!
Click to expand...
Click to collapse
no problem, it's already out of warranty and if it goes wrong is time to buy another device!

crava said:
It's not a wm 6.5 related problem... there're tons of guys having this problem, and soon they're going to increase, cause it seems to get worse with time...
my keyboard has reached an unusable state, and the left half of the keyboard type twice or nothing.
The first thing you can try is to longer the time for input replication... if it doesn't work, then send it to SE, and hope to receive it back in a little time
I'm waiting to find a good alternative to X1, then send it to assistance, and when it comes back sell it... never buying SE products anymore
searching with google get many results... this is the first:
http://forum.xda-developers.com/showthread.php?t=489331
Click to expand...
Click to collapse
I reached to the same conclusion like you did. Seems like most of the SE X1 keyboards have problems, as well like the battery life (btw, last night, in stand-by mode, my X1 battery drained out completely without having any process/program running)...
Speaking about SE X1 in general, yes could be taken as a kind of failure but we don't have to forget is made by HTC. So, they could be blamed as well for this lack of success!
Or maybe there was also a sabotage around, who knows?

time to get X2

Problem with sound in vibrator, anyone else?

Well I have already my Z1 since almost 9~10 months, I love it, so far I'm very comfortable with it, but after all this time it start to make a strange sound with the vibrator (do it randomly, sometimes when I'm just writing something with the keyboard, get a notification and so on....)
I recorded and it sounds very crearly:
You can hear the normal sound the vibrator will do and sometimes a rare sound, I dont know the exact word to describe it, I have already taken to telcel service (the carrier here, they send it to sony) and already (according to them) replace the vibrator, and the main board (I dont know if it is correct to say the "main board", I have another IMEI number from the original I have , but it is still the same phone, same scratches )
It still make this noise, I dont remember that in the beginning make this noise, and its a little annoying sometimes
I want to know if someone has this problem too, I search a little in the forum but I dont see anyone else with this problem :crying:

jacker60 said:
Well I have already my Z1 since almost 9~10 months, I love it, so far I'm very comfortable with it, but after all this time it start to make a strange sound with the vibrator (do it randomly, sometimes when I'm just writing something with the keyboard, get a notification and so on....)
I recorded and it sounds very crearly:
You can hear the normal sound the vibrator will do and sometimes a rare sound, I dont know the exact word to describe it, I have already taken to telcel service (the carrier here, they send it to sony) and already (according to them) replace the vibrator, and the main board (I dont know if it is correct to say the "main board", I have another IMEI number from the original I have , but it is still the same phone, same scratches )
It still make this noise, I dont remember that in the beginning make this noise, and its a little annoying sometimes
I want to know if someone has this problem too, I search a little in the forum but I dont see anyone else with this problem :crying:
Click to expand...
Click to collapse
Hi,
Check this post ...
http://forum.xda-developers.com/showthread.php?p=56152393#post56152393

@soka said:
Hi,
Check this post ...
http://forum.xda-developers.com/showthread.php?p=56152393#post56152393
Click to expand...
Click to collapse
Thanks, it seems like a common problem now that I read that post, the problem at least with mine its that even after they change the parts it still make the sound

jacker60 said:
Thanks, it seems like a common problem now that I read that post, the problem at least with mine its that even after they change the parts it still make the sound
Click to expand...
Click to collapse
I have job, and repair sheets which they claimed to have carried out. Including changing the vibrator. ( one Techie , also stating the vibrator was outta place ), nothing fixed it.
This is after 5 or 6 attempts trying to fix it.
Had to threaten them with legal action , to get it completely replaced. So far so good with the replacement , no sign of trouble.

@soka said:
I have job, and repair sheets which they claimed to have carried out. Including changing the vibrator. ( one Techie , also stating the vibrator was outta place ), nothing fixed it.
This is after 5 or 6 attempts trying to fix it.
Had to threaten them with legal action , to get it completely replaced. So far so good with the replacement , no sign of trouble.
Click to expand...
Click to collapse
Really? well it sound like you was without your Z1 like a month or more, I just have 3 weeks lost so far, but I dont want to waste more time, well I hope this time they said that a replacement is the solution, otherwise I will tell them the same about take legal actions (I have already think about it, but I'm just trying to be patience) I really hope this get fixed ASAP! its horrible not have how to communicate

jacker60 said:
Really? well it sound like you was without your Z1 like a month or more, I just have 3 weeks lost so far, but I dont want to waste more time, well I hope this time they said that a replacement is the solution, otherwise I will tell them the same about take legal actions (I have already think about it, but I'm just trying to be patience) I really hope this get fixed ASAP! its horrible not have how to communicate
Click to expand...
Click to collapse
Try two months... that's the amount of time it took them to try and fix it. Had no patience by the end of that bro.... wish you the best , sure everything will be sorted out.

Had the same Problem, turned it in, vibrator exchanged, problem fixed. No charge because of guarantee.

minifamilie said:
Had the same Problem, turned it in, vibrator exchanged, problem fixed. No charge because of guarantee.
Click to expand...
Click to collapse
They had change me the vibrator, that doesn't resolve the problem