I have just purchase the above PDA (ROM:1.56.721.3 dated 29.08.07) with radio version 1.27.2.11. When I receive a local call from contact, the name of the caller does is not displayed. Only the phone number (7 digits). However, when I receive an SMS, the name of the same caller is displayed. If I remove the country code in the contact number and leave the local number only, then the name of the caller is displayed. In that case, the name is not displayed when I receive and SMS from that contact. Can you please help?
found this on expansys forum : Can you test it and let us know?
I also have found the solution to my problem and it works great. Mine was not due to Contact duplicates, but rather due to a registry setting.
If duplicate contacts are not your problem, all you need to do is get a Registry editor and change the folling entry from an 8 to a 7.
Change the following registry key value to 7 -- HKEYCurrentUser\Control Panel\Phone\CalIidMatch. Restart your pda. That should fix it.
(note: in the regedit, don't click the + next to phone folder, click the the phone folder itself)
This is the link to the the forum thread I found this solution on. https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=2302918&SiteID=65
http://www.expansys.be/ft.aspx?k=99128
I hope that I am missing something very obvious ...
I have a Caller Id Problem with my HTC Diamond… And it’s very annoying.
Diamond has two sources for storing contacts.
SIM card and WM Contact list…
---- Default scenario.
/ Caller ID rule: 8 trailing digits for Call ID match
/ Show Sim Contacts: Yes (Note: If you hide the SIM card contacts via registry change the problem remains the same)
----Problem:
/ If the caller information is not stored on the SIM card, you will always have "Unknown caller ID", despite the fact that his info is stored on the device contact list.
So far I couldn’t solve this with the default settings.
Workaround? Its obvious…
You must have all the important numbers stored on the Sim card.
---- My Scenario.
I always used MS Outlook ( now ver 2003 ) as a default contact list.
In my Outlook contact list I have approximately 300 contacts stored with 500 tel. numbers and all the main tables used. (Firs, Last, Company, mob, home, email etc … )
Those contacts were always my default contacts and I never had any problems to use them or sync them with my PPC or any mobile device before.
SIM card contact list is just was always just a “backup contact list” for me.
I did hide the SIM card contacts via reg. change on my diamond because not doing that will result with doubling my contacts and a total mess ( Sim + Outlook ).
Now I can see and dial only from my device (Outlook) contact list and that problem was solved very fast.
The problem remains with the caller ID.
How do I make the Diamond to lookup up for the numbers stored on the device contact list (Outlook list) and ignore the SIM card contacts?
Thanks,
K
I don't have this issue... however the default number of trailing digits to identify an incomming call is 8
Reduce the number of digits with the advanced config tool by schap
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
KraFT_mk said:
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
Click to expand...
Click to collapse
10 digit calling in my area (no country codes) but I set the Call ID trailing digits to 6.
The likely hood of getting this repeat on two numbers is pretty slim.
This problem is driving me nuts!
TEST Scenario.
Test to check if you have the same problem:
You must have a second active mobile phone near you. (John Smith).
Example:
Store the contact (John Smith) from your second mobile on your HTC Diamond SIM CARD and on your Diamond contact list with full numbers. (Country + area etc)
a* John Smith @ your SIM CARD 0044123456789
b* Smith, John (Company name) @ Your contact list: 0044123456789
1. Dial from your second mobile device to your HTC Diamond and see if the phone call is identified as John Smith. (It should be ok...)
2. Now delete a* from your SIM CARD on your HTC Diamond.
Now, dial from your second mobile device to your HTC Diamond device and see if you have “Unknown number – 0044123456789 “. If not, than your device is OK …..
If yes, than you have the same problem …
****************
PS. My Caller ID rule: 6 trailing digits for Call ID match
I don't seem to have this issue... maybe your looking at a hard reset or a defective device... however it is possible that others are having the same issue as you... anyone?
Finally, I gave up and I did my first hardware reset and restored everything to factory settings.
Immediately after that I changed only the reg. Caller ID rule: from 8 to 7 trailing digits for Call ID match.
HKCU\Control Panel\Phone\CalIidMatch value:7
Then I did a perfect contact Sync via MS Active Synch with my outlook 2003.
AGAIN, I STILL HAVE THE SAME PROBLEM.
At the moment there are absolutely no numbers stored on my SIM card. It’s totally empty.
All my tel numbers in my Outlook contact list are stored completely:
Example:
Smith, John
Mobile tel: 0038970123456
When John Smith dials, I get this “Unknown Caller" 070123456 !
I am getting desperate here and I hate this stupid problem....
Anyone has any ideas?
I do need your help!
Thanks!
KraFT
Is there any way to get the caller number displayed or transmitted as complete code (inluding country+area+local number)...? Maybe this can fix the problem.
UPDATE:
The problem is finally SOLVED... (And probably it's a Full Moon out tonite .... )
After 3 billon visited pages and one billion number combinations, I tried and replaced the first two digits (exit code) "00" with " + " in every tel number on my contact list.
That solved all my problems …
Go and figure what’s the difference and how using the actual exit code instead of a " + " symbol is messing up the caller ID function.
Ah ... What a day...
KraFT
BTW, the Diamond is great so far...
... first I wanted to write that this might be the issue... but then I thought that I wrote it worked before... so I thought I stick with the missing incoming call information first ...
Concrats! Glad you resolved it
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
It didnt work for me, i tried both with 00 and +,,
BestAlways said:
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
Click to expand...
Click to collapse
Has anyone managed to go around this problem? I'm having the similar problem of SMS messages not showing properly if I don't use the "+ area code" with my contacts.
SMS and Caller ID
How can this be such a huge issue when every bog-standard mobile can sort out caller and SMS ID? Is it a problem with Windows Mobile or HTC? I have spent hours trying to sort this on my Diamond 2. I have 5000 contacts and only want the phone to ring for a handful therefore I need caller ID to work AND know who is texting me. I have tried all the various telephone formats and CALLERID reg settings with no consistent results. At the moment I use the long format +353121234567 as the mobile number which - sometimes- ID's texts and the short local format of the number as "assistants" number which allows Caller ID.
BUt I have one important favourite which refuses to ID SMS although if I click on the contact it recognises and names all the SMS's in the thread.
This is absolutely doing my head in and is such a waste of time.
Do all windows mobile or HTC users have to put up with the same?
SOLVED problem with CALLER ID !!!
I have Diamond 2 and synchonized with outlook and it doesn't matter whether country code is present or not, still I had the problem. After all I accidentaly removed all contacts from Diamond 2, BUT I've had a backup from PPCPimBackup (known small utility) a I restored all the contacts (delete and renew all contacts from backup option) and voila, now the CALLED ID is correct! It's now working!
Pls try it...
Hi all,
I bought the Touch Diamond2, and have noticed this really annoying problem.
I have a list of contacts (that their names were modified in Outlook 2007, and then transferred to my phone), that whenever they call I can see their number but not the name associated to them (above the number it displays: "(unknown number)"). If I choose to add the number to their name (which is already there - it just asks me to update it), then their name appears if they call. After I add it, it seems like the same exact number - no change at all.
Another thing is, if I enter a number manually that is already stored in my contacts, it doesn't show the name of this contact. If I select the number from my contact page, it does show the name and picture as it should.
Am I the only one experiencing this? Is there a setting in the device i'm missing?
Please help,
Thanks
Hello!
I also have the same problem, because of the indicative of the country, already send an email for the HTC, to try to decide the problem. I am waiting a reply of them.
have a look:
http://forum.xda-developers.com/showthread.php?t=515136
regards
When I recieve a incoming call or text message my phone does not recognize the number as the name stored in my "contacts.
For example if I have Bob's cell number stored under "Bob as his cell phone as "555-555-5555," when the call comes in it is displayed as simply, (555)555-5555.
I have tried adding a 1 to the number stored in the phonebook and this gets that same result.
However, I can go into the call log and then choose "save number to contact" and select the number and overwrite the number and once I do that the name is displayed as "Bob" in the call log. But when they call again, I get no name displayed and it was like I never added his number to the name.
I am running the new ATT ROM downloaded from HTC's website "Build date 5-06-2009."
This was not happening before I flashed the new ROM.
Called ATT...no idea...refered me to HTC...called HTC...had no idea...said to reflash.
Don't want to have to reload all my crap if possible.
I have even tried restoring my contacts again from Sprite....no change.
Wrong "Regional Settings"?
Try changing your "Regional Settings" in system settings. I had mine set to "English (United States)", which wrongly displayed my incoming calls. Setting this to "English (United Kingdom)" solved my problem.
Hope this helps
I had the same problem. But what I do is that when ever someone calls me i choose same number to existing contact and you pick the right contact and then you press save and it will ask you if you would like to update the number and just choose "yes" and now when they call it should say the name. I dont know why but it keept doing this after i reflashed.
i love the way SMS are displayed perhaps the only thing its missing its when i reply the sms i have no picture, i try to add my number and set a picture and isnt working im using CM 6 RC1 someone knows how to fix this?or if there is a fix? im attaching a screen with a big red arrow lol showing better . thanks a lot
Add yourself to your phone/Google contacts list with the phone number you're using.
Ryjabo said:
Add yourself to your phone/Google contacts list with the phone number you're using.
Click to expand...
Click to collapse
i already do with a picture and my phone facebook twitter and same
I suppose if you go in menu --> setup --> telephone information --> status --> my phone number
you will see this field BLANK.
this is the problem
the solution is 2 steps.
First step - set your telephone number.
extract your sim-card from the nexus and insert it in another phone (like blackberry or some old sony).
Then navigate to sim-setup and in this section you have the possibility to edit your telephone number. (nexus does not allow this operation, this is why you can solve only using another phone)
Second step - create a contact with your name and your telephone number
easy from "contacts". Add your personal image.
then you'll see your personal image on sms
try and let me know
SOLVED
_PeTiT_ said:
I suppose if you go in menu --> setup --> telephone information --> status --> my phone number
you will see this field BLANK.
this is the problem
the solution is 2 steps.
First step - set your telephone number.
extract your sim-card from the nexus and insert it in another phone (like blackberry or some old sony).
Then navigate to sim-setup and in this section you have the possibility to edit your telephone number. (nexus does not allow this operation, this is why you can solve only using another phone)
Second step - create a contact with your name and your telephone number
easy from "contacts". Add your personal image.
then you'll see your personal image on sms
try and let me know
Click to expand...
Click to collapse
i use a friends ericcson and i didint find the option LOL perhaps this works like a charm i have now my picture and seems great
THANKS