Hi, can anyone help me please?
I'm losing my company voda phone (sim card) as I'm being made redundant, and swapped it out for an Orange payg sim last week. All seemed to be working fine. However, I tried to call my phone today, and it just goes straight to answerphone. I contacted Orange CS, and they sent me some sim updates. Rebooted, and Orange CS managed to place a call to my phone. Sorted. Or so I thought. Just tried again, and it's still going to answerphone. Have I messed my phone up somehow? I know my 2 year old daughter was palying with it at the weekend, and managed to call one of my friends for 2 mins!! Could she have changed something else?
Check call forwarding in the phone settings.
You can adjust how long it takes to divert to voicemail here. Perhaps this is your culprit?
Make sure that the top checkbox (forward all incoming phone calls) is unchecked also.
Thanks for the suggestion, but seems to have sorted itself out now
I have been swapping the sim cards around, and trying different phones. I guess one of the reboots must have done something? Anyway, all working again
Check This Out
All folks who have this issue may want to check out this thread.
The calls going straight to voicemail may be a symptom of NSI as defined in the thread linked above. As of right now, there is no cure except a soft reset or perhaps going back to a 6.0 ROM.
Related
For the past day I haven't been receiving any texts. I've tried 3 different friends phones on 2 different networks and 1 on the same network. I can send texts fine though.
A couple hours ago I tried calling my phone from a land line and noticed it goes straight to voicemail. I can make calls fine as well.
All the settings look fine on the phone, is there any special codes to enter to further check things?
Bells customer service is gone 'til Monday....
did you unlock the phone, or using any TurboSIM card unlocker?
Stock rom, not rooted or done anything like that. The only new apps I can remember using yesterday is the bluetooth module for astro file manager and trying the bump app with an iphone. Does that work by the way, android/iphone bump app? It wasn't for me.
Also, a reset to stock from the privacy menu hasn't helped.
yes i have bump installed, but so far not seen any iphony user with bump to try it on
are you able to receive phone calls if you put your sim card on another phone?
Finally got the number for data support from one of the local stores and they were able to fix the issue which was something on their end.
Yup, that just sounded too weird too be a phone issue
Sent from my GT-I9000M using XDA App
Bell has been having outage problems. It's probably due to the surge of new users they're getting because of the SGS. I called them up and they reset it for me or something.
I am currently abroad in London. I have unlocked my Captivate to work on a local network, Orange, with a pay as you go plan. Recently when 2.2 was released I used Kies Mini to upgrade, it went fine. However, now I can't use the phone for calls!
When I make or receive a call, its as if the phone is muted. I can't hear a thing, not static, ringing, or the other person when then answer (yes the calls go through), and they can't hear me either. It's very strange. However, I have tested both the mic and internal and external speakers with other apps and they work fine.
I have tried downgrading and re-upgrading and even doing a reset with Odin but it does not help. Strangely enough, when I first upgraded calling worked off and on (1 working call for every 3 silent calls) for about a week, then stopped alltogether.
Any suggestions? I really need this fixed fast. Could this be a SIM card issue?
Hi, I had the same issue, and it was with an Orange prepaid sim card. I unlocked my phone prior to the trip, and I had the same thing with every other call had no audio whatsoever but the SMS still worked. I wonder if somebody had a custom rom that worked fine with Orange
joeyl said:
Hi, I had the same issue, and it was with an Orange prepaid sim card. I unlocked my phone prior to the trip, and I had the same thing with every other call had no audio whatsoever but the SMS still worked. I wonder if somebody had a custom rom that worked fine with Orange
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Click to collapse
Yeah exactly SMS works just fine. Well that sucks, what a strange issue! I wonder if there's some sort of fix for this?
Surely somebody else is using an unlocked Captivate with those pesky Orange pay as you go....
I can't say it'd be a fix or anything, but on some roms, I sometimes have to enable speakerphone, and then disable it. I doubt it'd be a fix for your issue, but it's worth a try
Twicebak3d said:
I can't say it'd be a fix or anything, but on some roms, I sometimes have to enable speakerphone, and then disable it. I doubt it'd be a fix for your issue, but it's worth a try
Click to expand...
Click to collapse
OP did you try that? That would be too easy if it was it. I flashed my phone to a new ROM but I cannot try it until my brother sends me the international Orange sim
Hi I am using the ATT HTC VIVID from Nov 2011.
I bought this phone last Nov 11, and I stated noticing my phone was not receiving any calls if I stay at home(jersey city). If anyone calls to my number it will not connect at the same time it will not sent to voicemail also. It will say "call couldn't be completed".
After 2 months fight with ATT, they tried
1. they did a factory reset on my phone - it didn't help
2. changed the sim card - it didn't help
3. finally they replaced a another HTC vivid
even that didn't help
finally they said there was issue in near to my home and they fixed it.
now i a started receiving calls but now the new issue is, if I call to my number it will not connect first time it will go to voicemail, and second time if i try then it will ring. (First time also my phone is idle) This is happening randomly and ATT is not helping on this situation. As per them I am not able to replicate when they were testing on my phone.
Because of this issue I am missing calls which is making me really frustrated. After three week of research I found this is happening in not only near to my home its happening at my work place (NYC) and if I go around also its happening.
Can someone please give some advice to fix the issue that would be really great
Is there anyone else in or around your home with AT&T service? If so, do they experience the same problem as you? Can you receive calls everywhere else besides home and work? Do text messages get through? How about internet service? MMS?
Thanks for your response
The issue is not around my place
The issue is, if any one calls first time it will go to voice mail, if they call again it will connect to my phone. This behavior is happening randomly.
It is happening in my work place(NYC) and also if i go some where in new jersey also. I can't tell when its happening and how. In a day it may happen one or two time. I can't check constantly on a day when and where.
Sometime i feel I am not getting call, if i try from land line it may work or it may go to voice mail, after the second try then it will be fine for that day.
this issue look little weird. but because of that I am missing calls.
forgot to mention, that time my internet will work fine, how I am sure is one time i was browsing and trying to call my phone from land line it didn't connect. as usual second time if i try it did connected
Also the signal bar in my home and my work place its full
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
640k said:
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
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Click to collapse
Hmm, it doesn't seems like poor performance. I ended up every task and it still happened.
However, I noticed that when I check the "2G ONLY" option it comes back to work. Maybe it's something with the HSPA/HSPA+ connection.
it could be completely carrier dependent then. my experience has been with vzw.
Moto X "Call Ended"
I have experienced this same problem in Houston on the T-Mobile network after switching over to Android. My T-Mobile rep told me they have had towers vandalized for copper which has impacted service for them, I believe he said it was about 15 towers and 10K a pop to get things corrected. What gets me is I was on a Bold 9900 and while I had signal problems in the affected areas of town I didn't not experience the "call ended" issue. I can also call other T-Mobile phones from those same areas but not land lines so to me this seems like a possible network routing issue which I have seen before between specific carriers.
If the problem does continue I may have to switch carriers. T-Mobiles service was previously outstanding in Houston but recently had not been great after the 4G LTE upgrades. I support multiple hospitals and need service to work correctly and will work with the T-Mobile Engineers to see if I can make headway on that front. I noticed another MotoX user reporting he only had the issue when flying in to Houston for work and that everything worked for him outside of Houston. His solution was to operate in 2G mode which for me is really not an option. I have to handle a lot of tasks over the network while on calls.
Anyways I would appreciate it if others could post if they are experiencing these issues and give as many details as possible so we can try to isolate the root cause of this problem and if found to be a carrier issue we can escalate with them. Thanks
dicarli said:
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
Click to expand...
Click to collapse
Call Ended Issue Resolved
Hi All,
I see this Call Ended Issue in many brands. So I assume the error is a combination of the Network along with the SimSlot.
I tried various combinations for my Moto-E mobile.
Before i post the solution i found, Let me provide a brief about the problem.
I use Vodafone network on sim1 slot and Uninor network on Sim2 slot. I started facing the call ended issue on my sim 1 vodafone network.
I inter changed the sim's and found the network working absolutely fine. This makes me to understand that the sim1 slot with the vodafone carrier has some network issue where that IMEI code has some problem.
i tried to place the vodafone sim again on the sim 1 slot and found the problem persists. So i came to that conclusion.
Hope this might help you and provide a instantaneous and temporary resolution.
Thanks,
Praveen.
Call Ended problem still going...
Hey,
I just rooted my Moto X (XT 1053), like 5 min ago, in the hope to fix this same problem. I`m no programer/developer and have nothing against rooting, I just don`t think I`m that kind of user. Anyway, about a week ago my phone started to drop my calls right after dialing. I restored factory settings, updated it and nothing worked. I took it for service and they offered to charge me 150 bucks to restore factory settings and update the software. So I was kinda forced to root and try to fix it this way. The problem is that I probably don`t understand half of what you guys say, so if there are any kind souls out there, please help me out.
To sum it up:
- No Sim Card error
- I get carrier services and can use mobile internet (3G because 4G is still too explensive here in Brazil)
- Directly drops my calls
- Won't receive calls
- Won't send or receive text messages via carrier (just over 3G or wifi)
I`ve tried another carrier's Sim Card, no go.
I`ve tried my Sim Card on another phone and it worked just dandy, so I really don`t think it`s carrier related.
I`m running Android 4.4.3, as the other updates weren`t available for my phone via Motorola. I thought maybe updating to a newer version of Android might do the trick. I just have no clue on how to do that on a rooted phone... or on a non rooted phone for that matter.
Can anyone give me any tips/pointers/etc... ?
Thanks!
I have the same issue with my moto x on Verizon. Have you been able to figure it out?
Here is the gist. We have 2 G4's that right when they cross into Canada, all hell breaks loose!
End Button (dialer) Loses functionality. The only way to end a call is either the other person, or remove battery.
Phones cannot call each other but can call other phones (data does not work either, but texting does)
No incomming calls work at all, however it seems to be trying (not going straight to voicemail, but rather ring 20 times and then busy signal.
Sprint says everything should be good, and unlocked on their end. They even state that the sim cards have "registered" with rodgers. I am at a complete loss. Hours and hours with tech support, reset / factory wipe, etc... Even tried putting in a Rodgers SIM, and still a big fat ZERO. The troubling thing is that once the phones come back to the states, everything works fine. We have had them switch the plan to the canada plus, to the international plan and back, to no avail. Has anyone experienced this problem? Really frustrating to say the least! I could see one being a "bad" phone, but two??? No way. Coincidences like that just don't happen! Oh- yes, latest software update IS installed (the ls991zv5). Build LMY47D Android 5.1 Kernel 3.10.49
Thanks in advance!
Im having the same problem too
I try a hard reset and still nothing
Issue with me, and how to make Data works
This issue is random Sprint LG G4 LS991 to me. 50% phones work perfectly, 50% have issue.
If you want Data works. Download APN zip file, extract, replace, change permission like original file (0644). Go to Dialer, type ##3282#, APN Settings, touch Menu, Reset default. Turn On Mobile Data.
chlywily said:
Here is the gist. We have 2 G4's that right when they cross into Canada, all hell breaks loose!
End Button (dialer) Loses functionality. The only way to end a call is either the other person, or remove battery.
Phones cannot call each other but can call other phones (data does not work either, but texting does)
No incomming calls work at all, however it seems to be trying (not going straight to voicemail, but rather ring 20 times and then busy signal.
Sprint says everything should be good, and unlocked on their end. They even state that the sim cards have "registered" with rodgers. I am at a complete loss. Hours and hours with tech support, reset / factory wipe, etc... Even tried putting in a Rodgers SIM, and still a big fat ZERO. The troubling thing is that once the phones come back to the states, everything works fine. We have had them switch the plan to the canada plus, to the international plan and back, to no avail. Has anyone experienced this problem? Really frustrating to say the least! I could see one being a "bad" phone, but two??? No way. Coincidences like that just don't happen! Oh- yes, latest software update IS installed (the ls991zv5). Build LMY47D Android 5.1 Kernel 3.10.49
Thanks in advance!
Click to expand...
Click to collapse
problem solved