I am currently abroad in London. I have unlocked my Captivate to work on a local network, Orange, with a pay as you go plan. Recently when 2.2 was released I used Kies Mini to upgrade, it went fine. However, now I can't use the phone for calls!
When I make or receive a call, its as if the phone is muted. I can't hear a thing, not static, ringing, or the other person when then answer (yes the calls go through), and they can't hear me either. It's very strange. However, I have tested both the mic and internal and external speakers with other apps and they work fine.
I have tried downgrading and re-upgrading and even doing a reset with Odin but it does not help. Strangely enough, when I first upgraded calling worked off and on (1 working call for every 3 silent calls) for about a week, then stopped alltogether.
Any suggestions? I really need this fixed fast. Could this be a SIM card issue?
Hi, I had the same issue, and it was with an Orange prepaid sim card. I unlocked my phone prior to the trip, and I had the same thing with every other call had no audio whatsoever but the SMS still worked. I wonder if somebody had a custom rom that worked fine with Orange
joeyl said:
Hi, I had the same issue, and it was with an Orange prepaid sim card. I unlocked my phone prior to the trip, and I had the same thing with every other call had no audio whatsoever but the SMS still worked. I wonder if somebody had a custom rom that worked fine with Orange
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Click to collapse
Yeah exactly SMS works just fine. Well that sucks, what a strange issue! I wonder if there's some sort of fix for this?
Surely somebody else is using an unlocked Captivate with those pesky Orange pay as you go....
I can't say it'd be a fix or anything, but on some roms, I sometimes have to enable speakerphone, and then disable it. I doubt it'd be a fix for your issue, but it's worth a try
Twicebak3d said:
I can't say it'd be a fix or anything, but on some roms, I sometimes have to enable speakerphone, and then disable it. I doubt it'd be a fix for your issue, but it's worth a try
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Click to collapse
OP did you try that? That would be too easy if it was it. I flashed my phone to a new ROM but I cannot try it until my brother sends me the international Orange sim
Related
Hi, can anyone help me please?
I'm losing my company voda phone (sim card) as I'm being made redundant, and swapped it out for an Orange payg sim last week. All seemed to be working fine. However, I tried to call my phone today, and it just goes straight to answerphone. I contacted Orange CS, and they sent me some sim updates. Rebooted, and Orange CS managed to place a call to my phone. Sorted. Or so I thought. Just tried again, and it's still going to answerphone. Have I messed my phone up somehow? I know my 2 year old daughter was palying with it at the weekend, and managed to call one of my friends for 2 mins!! Could she have changed something else?
Check call forwarding in the phone settings.
You can adjust how long it takes to divert to voicemail here. Perhaps this is your culprit?
Make sure that the top checkbox (forward all incoming phone calls) is unchecked also.
Thanks for the suggestion, but seems to have sorted itself out now
I have been swapping the sim cards around, and trying different phones. I guess one of the reboots must have done something? Anyway, all working again
Check This Out
All folks who have this issue may want to check out this thread.
The calls going straight to voicemail may be a symptom of NSI as defined in the thread linked above. As of right now, there is no cure except a soft reset or perhaps going back to a 6.0 ROM.
I'm experiencing reception problems with my phone. The first two weeks this was not a problem but end of last week and yesterday and today I'm having troubles with the phone. I have between 2-5 bars (average 3) when talking and I'm always calling from the exact same location and same room (working from home).
The problem is that after a few minutes I can't hear the other person. The person calling me can hear me without problems but I can't hear him. So I hang up, call back and the same happens after a few minutes.
I have tried with and without headset and also tried to soft reset it without result. Any ideas what to do? Anyone else experiencing the same problem?
Laban said:
Any ideas what to do? Anyone else experiencing the same problem?
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Click to collapse
No idea sorry! But I don't have that problem. Do u have a SIM card from another provider to check?
Mar'Cel said:
No idea sorry! But I don't have that problem. Do u have a SIM card from another provider to check?
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Click to collapse
Yes, I might be able to try that or I'll try to get it replaced. Looks like no one else is experiencing the same.
I to am having some serious Reception issues but im with Optus in Australia. When on 3G at home.. cant make or take calls. So i have turned it to just GSM so i can get calls and make them.. Sometimes I did get calls and messages on 3G at home.. but today, it just wouldnt do anything..
There are updates from other counties which seem to have a radio update.
http://forum.xda-developers.com/showthread.php?t=514092&page=1
Hi,
Is there any way just to extract the Radio upgrade ?
I have my Diamond 2 in french, and want to keep it like that.
I wrote to the french HTC Support, and they just ask me to :
- Hard reset the phone : Done and useless
- Change the sim card : not done as the sim card I used is completely new
- Disable encryption : disabled and useless....
So the only solution will be a radio upgrade only.
Thanks
F.
Hey guys,
so recently I rooted my 2-week old Incredible S, and I installed Cyanogen on the phone. Everything works flawlessly, except for the fact I can't hear or talk when I or someone else makes a call, it's just awkardly quiet.
I can make the call though, but the clock keeps on ticking without me hearing something. All sound is on maximum and speaker-mode doesn't help either. Nor do I block the microphone or anything like that.
I tried everything like removing battery, SIM-card but even a factory reset didn't work. When I call with Skype it does work, I can talk and hear. Other applications that use sound or voice also work.
Does anybody have any advice?
Aester said:
Hey guys,
so recently I rooted my 2-week old Incredible S, and I installed Cyanogen on the phone. Everything works flawlessly, except for the fact I can't hear or talk when I or someone else makes a call, it's just awkardly quiet.
I can make the call though, but the clock keeps on ticking without me hearing something. All sound is on maximum and speaker-mode doesn't help either. Nor do I block the microphone or anything like that.
I tried everything like removing battery, SIM-card but even a factory reset didn't work. When I call with Skype it does work, I can talk and hear. Other applications that use sound or voice also work.
Does anybody have any advice?
Click to expand...
Click to collapse
Since CM7.1 is a Gingerbread ROM, you now need to flash a Gingerbread radio, too.
So that's it? Oh god, I'm relieved! I already spent hours and hours on the internet searching for some bug or faulty app.
Thanks for the fast reply!
Hm, so I finished installing a new Gingerbread radio on the phone by using some of the links on this page. Now I can't connect to any service or mobile provider.
Am I doing something wrong again? I already tried almost all of those gingerbread radio's.
EDIT: It seems like the problem fixed itself. All that was needed was a simple reboot, and now my connection is way better than before.
I'm glad it's finally working now!
Aester said:
Hm, so I finished installing a new Gingerbread radio on the phone by using some of the links on this page. Now I can't connect to any service or mobile provider.
Am I doing something wrong again? I already tried almost all of those gingerbread radio's.
Click to expand...
Click to collapse
When you first set up CM 7, which service provider did you pick? Have you tried running the CM 7 setup again or do a system reset to force CM 7 to go through the setup again?
Is this a branded IncS and if so, which carrier?
I have brought two phones to the UK. Both of them are Samsung Captivates, one of which has Eclair, and the other has Froyo. I recently purchased a SIM card from the 3 (Three) Network and except for a small APN problem. Everything seemed to be working fine. Recently, I've been periodically unable to make calls from either of the phones. Text messaging and internet over the 3G network work fine, but when I try to call, it looks as though it connects, but I can't hear anyone and they can't hear me. If a friend calls me, I do see an incoming call on my phone, but when I pick up, we can't hear each other. I've noticed that when I reboot my phone after having the SIM card removed for a while, it connects for the first call made, and both people can hear each other, but after that first call, it goes back to not working. Has anyone here had a similar issue, or have any idea what could be causing this?
By the way, I was on the phone with 3 (Three) customer support, and they had me completely reset one of the phones, and the problem still happened. Also, I put in a SIM card that I knew was working, so it seems to me that it must be some weird compatibility issue with the Captivate, although I can't imagine why, because it's a phone almost exactly like the i9000 in Europe and the UK, and should be able to work fine with any network.
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
640k said:
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
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Click to collapse
Hmm, it doesn't seems like poor performance. I ended up every task and it still happened.
However, I noticed that when I check the "2G ONLY" option it comes back to work. Maybe it's something with the HSPA/HSPA+ connection.
it could be completely carrier dependent then. my experience has been with vzw.
Moto X "Call Ended"
I have experienced this same problem in Houston on the T-Mobile network after switching over to Android. My T-Mobile rep told me they have had towers vandalized for copper which has impacted service for them, I believe he said it was about 15 towers and 10K a pop to get things corrected. What gets me is I was on a Bold 9900 and while I had signal problems in the affected areas of town I didn't not experience the "call ended" issue. I can also call other T-Mobile phones from those same areas but not land lines so to me this seems like a possible network routing issue which I have seen before between specific carriers.
If the problem does continue I may have to switch carriers. T-Mobiles service was previously outstanding in Houston but recently had not been great after the 4G LTE upgrades. I support multiple hospitals and need service to work correctly and will work with the T-Mobile Engineers to see if I can make headway on that front. I noticed another MotoX user reporting he only had the issue when flying in to Houston for work and that everything worked for him outside of Houston. His solution was to operate in 2G mode which for me is really not an option. I have to handle a lot of tasks over the network while on calls.
Anyways I would appreciate it if others could post if they are experiencing these issues and give as many details as possible so we can try to isolate the root cause of this problem and if found to be a carrier issue we can escalate with them. Thanks
dicarli said:
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
Click to expand...
Click to collapse
Call Ended Issue Resolved
Hi All,
I see this Call Ended Issue in many brands. So I assume the error is a combination of the Network along with the SimSlot.
I tried various combinations for my Moto-E mobile.
Before i post the solution i found, Let me provide a brief about the problem.
I use Vodafone network on sim1 slot and Uninor network on Sim2 slot. I started facing the call ended issue on my sim 1 vodafone network.
I inter changed the sim's and found the network working absolutely fine. This makes me to understand that the sim1 slot with the vodafone carrier has some network issue where that IMEI code has some problem.
i tried to place the vodafone sim again on the sim 1 slot and found the problem persists. So i came to that conclusion.
Hope this might help you and provide a instantaneous and temporary resolution.
Thanks,
Praveen.
Call Ended problem still going...
Hey,
I just rooted my Moto X (XT 1053), like 5 min ago, in the hope to fix this same problem. I`m no programer/developer and have nothing against rooting, I just don`t think I`m that kind of user. Anyway, about a week ago my phone started to drop my calls right after dialing. I restored factory settings, updated it and nothing worked. I took it for service and they offered to charge me 150 bucks to restore factory settings and update the software. So I was kinda forced to root and try to fix it this way. The problem is that I probably don`t understand half of what you guys say, so if there are any kind souls out there, please help me out.
To sum it up:
- No Sim Card error
- I get carrier services and can use mobile internet (3G because 4G is still too explensive here in Brazil)
- Directly drops my calls
- Won't receive calls
- Won't send or receive text messages via carrier (just over 3G or wifi)
I`ve tried another carrier's Sim Card, no go.
I`ve tried my Sim Card on another phone and it worked just dandy, so I really don`t think it`s carrier related.
I`m running Android 4.4.3, as the other updates weren`t available for my phone via Motorola. I thought maybe updating to a newer version of Android might do the trick. I just have no clue on how to do that on a rooted phone... or on a non rooted phone for that matter.
Can anyone give me any tips/pointers/etc... ?
Thanks!
I have the same issue with my moto x on Verizon. Have you been able to figure it out?