POP/SMTP mail issues with HTC Diamond - Touch Diamond, MDA Compact IV General

Hello
I use my Diamond to check/send mails via my POP/SMTP account on gmx.net (Please note that this via a new account and not synced through the outlook account).
However, lately I have been having some problem with:
1) Sending email. I get an error message saying that Unable to connect, please check your connection. fyi I have tried sending it over HSDPA and Wifi at home and I receive the same error. I then tried sending a email through the same account from my computer and the mail went through ok.
2) Deleting emails. When I delete emails from this account on my Diamond, for some reason it doesn't get deleted from the server (but it works perfectly when I delete the same mail from the email client on my computer).
Also, the problems go away after a hard reset but tend to reoccur after some period of time.
Any suggestions.
Thanks
ROM: 1.93.831.1 WWE
Radio: 1.00.25.05

Sending an email is a known problem of WM : the only solution seems to have an email's account by your phone operator and using their smtp.
You can use the pop3 from any provider, not the smtp.
A patch from Microsoft exists but seems to work on some OS versions (Don't work on Touch HD because Touch HD was released after the patch and after than Microsoft decide the error is resolved ... but it's wrong ...)

Merci Elodie

Actually I had this problem also , I fixed it by installing a 3rd party email client (flexmail I use http://www.pocketinformant.com/products_info.php?p_id=mail&)
but I am prety sure you can find some free ones.. I had this with license from a ipaq I had before.

Just googled for the MS patch that Elodie mentioned.
http://www.microsoft.com/downloads/...2e-d2dd-44f2-86e5-1e53aad7fb7a&DisplayLang=en
Seems to have fixed the problem (i hope its fixed permanently).

I used this
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix
and it worked for me...
Without even soft reset
Before cab no way to send mail from my gmail pocket outlook account
This occurs "sometimes"..
I was deleteing the acount and recreate
Then I discovered this cab file and it solves the problem for me...

Related

Unable to send any Email (WM6)

I'm using originally released WM6 WWE. i have 3 email accounts on my mda, I can receive emails fine. but whenever i want to compose/reply an new email, the mail program stop responding. I have to go to memory and close the messaging/email program. Any suggestion will be appreciated.
i also discovered a new feature, I can have push email for hotmail w/o any additional service/software as a part of the MS live.
how many programs do you have accessing the internet when you send email? i started having that problem the other day on wm6. i would send/recieve mail then open up ie while thats downloading and while yahoo go was checking mail. i disabled yahoo go from automatically syncing and stopped multi tasking while sending and receiving mail and everything went back to normal.
i hope that helps
thx, didn't get a chance to try ur suggestion, i hardreseted and restore using sprite backup. it's working again. I think it has something to do with google map.

diamond wm6.1/problems deleting e-mails off server

Tried the several ideas (unchecking-checking e-mail server deletion option and hard reset) posted on sprintusers.com/forum/showthread.php?p=1864960&posted=1#post1864960, but without success. Messages stay on server (have several different e-mail servers), relevant feature for me to organize on the road. Had a HTC 3300 until last week, with no issues on this matter at all, now with Diamond/WM 6.1 it simply doesn't work. Made several more tests, notice that until connecting again to server for sending new message, seems that the deletion worked but once new message is sent, messages are downloaded again. Didn't find any mention to this on several threads (am I missing something?) and appreciate help to fix!
same here.
what i did is instate of using POP, I change to IMAP.
my email support both POP & IMAP.
I've got the same problem with POP3 accounts. I'm guessing it's a WM6.1 thing - used to work fine with the exact same config on my TYTN II.
Would really love to hear from anyone that finds a fix.
hi!
i don't think that this is depending on wm6.1!
i had a trinity with wm6.1 and always synced with exchange (as i do now
with my diamond) with no problems.
since i have the diamond the deleted items don't disappear in my exchange
account, when i return to office the deleted items are still there...
regards,
markus
I can confirm that this is a bug with exchange and wm6.
You delete or move an email and it will not make the changes to the server until an email or appointment is pushed through to you.
only solution is then to wait for WM7?

Hide activesync popup on my device

I have searched all weekend for a solution to this with no luck.
I upgraded my TILT to the new official ROM.
I am using exchange server for my email.
When I am using the device or sometimes when I start to use it, a window is opened full screen with the title "Activesync." The form has a big empty rectangle in it.
I know the device is "syncing" however , i don't want it moving to the top of everything I am working on.
Is there a way to hide this function?
Thanks
If im not mistaking, there is a setting in kaiserTweak that allows you to do this
I have been through KaiserTweak and haven't found it.
Do you know which setting?
KD8DNS said:
If im not mistaking, there is a setting in kaiserTweak that allows you to do this
Click to expand...
Click to collapse
yes, i would like to know as well...i have never seen this before
Well I discovered the cause of the window popup... This empty activesync dialog is actually an error received from the exchange server, specifically exchange server 2007.
There is a known BUG that Microsoft has been working for the last few months that occurs between WM6.1 and Exchange server 2007. If you mail from your phone on your exchange account, it will send the mail, however the mail remains in your PPC outbox that results in sending the mail again upon the next server sync. The mail never leaves your outbox - resulting in the error dialog, and the mail sending over and over - 26 times for me last night to a group of 20+ people.
I may have to downgrade my Tilt to WM6.0, unless I can find a magical way of deleting the email from the PPC outbox after it is sent....
thex said:
Well I discovered the cause of the window popup... This empty activesync dialog is actually an error received from the exchange server, specifically exchange server 2007.
There is a known BUG that Microsoft has been working for the last few months that occurs between WM6.1 and Exchange server 2007. If you mail from your phone on your exchange account, it will send the mail, however the mail remains in your PPC outbox that results in sending the mail again upon the next server sync. The mail never leaves your outbox - resulting in the error dialog, and the mail sending over and over - 26 times for me last night to a group of 20+ people.
I may have to downgrade my Tilt to WM6.0, unless I can find a magical way of deleting the email from the PPC outbox after it is sent....
Click to expand...
Click to collapse
umm...are you sure about this, what about the people that have never used an exchange setup. or are you saying that by default, that the phone is trying to connect to an exchange server?
What I am trying to say is if you are using an exchange server for you email - as I do for work, then this bug occurs only for the OUTLOOK mail.
I have two yahoo accounts and one gmail account and I do not get this "stuck" sent mail in the outbox. Only in the OUTLOOK mail that communicates with the company exchange server.
Sorry for the confusion...
Well, I have to downgrade back to 6.0. Bummer! I was enjoying the battery life from the new radio in the ATT6.1 rom.
I sent one mail from my device, went straight to the OUTBOX to delete the mail - and during this 30 second time frame, it sent the mail 5 times!
Just a warning, if you are using exchange server 2007 - do NOT upgrade to 6.1. Sending mail is just broke.
I use WM 6.1 and ES 2007 without issue, never heard of this bug. Do you know anyone else at your job with the same issue?
another issue
hi i have another issue with AS and i cant seem to find anyone else with the same problem. while syncing music/videos with wmp11 on vista the connection is always lost about 1/4 the sync list. anyone know about this?
marty...
Yes I do. Someone just got a TILT for work that came with 6.1 already installed. He has the same issue with the email.
I have searched all weekend for a solution to this with no luck.
I upgraded my TILT to the new official ROM.
I am using exchange server for my email.
When I am using the device or sometimes when I start to use it, a window is opened full screen with the title "Activesync." The form has a big empty rectangle in it.
I know the device is "syncing" however , i don't want it moving to the top of everything I am working on.
Is there a way to hide this function?
Thanks
thex
I don't use exchange server myself but have you tried changing your schedule settings to sync manually. I beilve it's in activesync/menu/schedule
HBEAR,
Yes I have. I tried setting it to exclusive. Heck, I even mapped the PPT button to show the today screen to get by the popup.
The popup you are seeing is the error from exchange server. When you send mail from the exchange account, the mail will get stuck in the outbox and keep sending until you delete it yourself.
Our company is going to implement the Microsoft patch to fix this in the middle of October. I couldn't wait, so I downgraded back to 6.0. TF2D works great on it. However, now my battery drains fast again.
I looked through the forums to see what radio and SPL that could be flashed for a 6.0 rom but everything I found was for 6.1. So I am using the unbloated ATT rom.
Man i miss the 6.1 radio!

Email problem

Hi y'all
i have a problem with my (unmodded) diamond
recently i did a hard reset with the 1.93 NL rom
andn ow my push email doesn't sync my agenda
and my gmail won't recieve any messages
push email works correctly (it recieves and sends email)
gmail can send email but can't recieve
i've tried all settings that i know of but i can't solve the problem
nor can my college's (and we're all mcse certified )
the problem can't be the exchange server or gmail because just before the reset all was working wel
if this isn't the right place for this question i appologise
but your my last hope
i reeeeeeealy don't wont to hard reset my device again

E-Mail alternative

Hi guys,
i have the following problem.
I'm having several e-mail-accounts on various services (like freenet, google & strato). I've tried Outlook Mobile, FlexMail and ProfiMail but the problem occurs with every program.
My strato account deletes messages automaticly after 3 months. When i sync my mail with this account, older ones that were deleted are also no longer in my mail-program available.
The same problem comes up, when i download my mails with my desktop-mail-program (AK-Mail).
Do you know any program that just download mails and that do nothing with them when they are no longer on the mailserver?
Thx Michael
Maybe nPOPuk (v2.11) here: http://www.npopuk.org.uk/downloads.htm. I used it successfully with WM6 but it didn't work anymore on WM 6.1.
I believe if you set it to POP3, it should download and remove it from the server, thus maintaining all copies on your phone?
And if not mistaken, Profimail has an option to ignore old mail on phone not to be disturbed .. but this is not so sure ..

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