Hi All
Spent awhile searching the forums (and the web) but couldn't find any relevant answers -- so here goes & apologies if it has been up before...
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Could a few raindrops do this?
I have a Hermes/TyTN 'lying around', anyone know if the screens are the same/compatible, was about to start searching for part numbers etc. but thought I'd ask the question anyway.
Any help, answers, pointers or links would be appreciated.
TIA
You could always buy a new touch screen.
I saw one at dealextreme.com for 4.99 , probably not the best quality but you can always give it a try for that price
sku.14919
cnn.cn also has the part , but only in combo with the actual lcd screen.
Thanks RacerII -- will check it out..
Had a similar issue with the touch screen dying after an os crash the other night n thought it was dead. Did a hard reset and reflashed and everything worked just fine. Try the hard reset and reflash first before you think about any repair options
@kaalgoosy
Thanks for the reply -- did a hard reset as you suggested, no change -- about to try a reflash -- currently using L26's B1 ROM, have dl'd B4 and will give that a whirl -- only problem seems to be I have to bypass the Welcome/Screen Alignment section (no touchscreen!) and Activesync seems to be lacking/missing/not working -- so can only try the SD method -- just reading up on that now
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
no few drops of rain wont cause that damage...
most new PDAs and new gadgets in general including cams, portable ps... etc has a elements of water resistant+shock resistant and even an anti-magnetic field absorbtion (or something like) to reduce interference with other devices...
blackfoot said:
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
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Click to collapse
there must be another reason cuz first sign of water damage will be blurry display..
blackfoot said:
the screen displays everything as it should, but no touch.
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Click to collapse
get your phone inspected by a professional technician especially if under warranty (dont tell them it was affected by rain drops.. they wont know) it might not be a very fair thing to say but again who said life is fair
blackfoot said:
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
Click to expand...
Click to collapse
Have you got a web address for the London supplier? I think my screen may be on the way out.
Good luck with the replacement.
@jahrami -- was using the Kaiser's camera to take some photos for my daughter, it started raining while I was taking the last couple. 15-20 drops or so (as I said). Dabbed this off with kitchen roll, put the phone away. Got home a little later, tried to use the phone, no touch -- played around, soft reset etc etc, but nothing.
The rain is the only thing that has happened to it -- the display is perfect, phone itself works perfectly, have hard-reset, reflashed ROM, still no touch control... and while in theory I agree with you that a few drops of rain _shouldn't_ cause this sort of damage, it seems it has. Checked the water damage strip behind the battery, it's white, assume this goes pink/blue or WHY when exposed to real amounts of water.
Sadly, warranty is out (by 1 month) & the local phone shops want £40 to strip it and look... £32 for a screen? I'll do it myself -- if it doesn't fix it, back to the Eten M700...
@ach2 -- tried to put a complete & direct link to the item, message box wouldn't accept it (very long url). This company sells on ebay too, slightly cheaper (27.99 +p&p) and under various other site names, feedback is positive and screens are new. Can't comment on the company personally, unless you wait for a week. Thanks for the good wishes, will probably need them.
http://www.sparepartsformobiles.com search for Kaiser LCD replacement.
OP:
Before you buy anything for 27 quid: Note that there are 2 elements to that screen, as was mentioned (but maybe not quite clear) in post 2. There is the actual screen, which is a liquid crystal screen with thin film transistors with a glass plate on top, but on top of that is a digitizer. The digitizer is literally 2 sheets of slightly conductive plastic put together to assess where the stylus (or your finger) is currently touching it.
The digitizer shouldn't cost you more than about 5-10 quid. The full screen is going to cost you about 30 quid. You definitely don't need a new screen.
I've replaced 2 digitizers and 1 full screen on my HTC magician (I'm very good at smashing it into things) and after I broke it again, I bought a used HTC tilt cause I felt that an upgrade was in order. I ordered the digitizers for the magician and the screens from a generic eBay store in Hong Kong, it arrived the US (Boston) after about 2 weeks, I would expect Old Blighty to be similar.
Greetings from "New" England.
lncdoc
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
i will agree with such a temporarily fix, use a combination of virtual mouse
and voice commander and hotkeys shortcuts to navigate through your phone
look for second hand screen, there must be some around dude
EGMine said:
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
Click to expand...
Click to collapse
blackfoot said:
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option
Click to expand...
Click to collapse
@incdoc -- Greetings to you too, cousin -- yes I do realise the screen has a separate digitiser (see quote above from earlier post), and in fact, the same supplier has digitisers for £8 but after reading about the difficulties of separating the digitiser from the LCD thought I would save time, effort and money by replacing the LCD in its entirety. I can always play with the older one afterwards, and if I successfully split them will get a touch screen and keep the thing as a spare, which seems like a good idea, as there are now several more posts regarding the same or similar issues to mine, just within the last few days.
Are you suggesting that separation _isn't_ difficult?
@EGMine -- have to say that I haven't heard of VirtuaMouse One-Hand, will look it up -- thanks for the suggestion.
Jahrami -- thanks for the suggestion, about to check VirtuaMouse and completely forgot about Voice Commander, just changed my ROM to L26's B4, (after fault developed) so haven't set the phone up, yet -- but definitely will set up some voice tags.
Big thank you (for telling me something I should have thought of myself -- age really is a bummer!)
Edit** Dl'd trial of VirtuaMouse, good idea -- hard work! Combination of Voice Tags and scroll wheel much better. Eten M700 back in cupboard. ;-))
Dammit, dammit and dammit!
In the interest of rounding things off -- thought I'd post this to (almost) end my (little) epic.
Bought a replacement screen from the source listed above, £32, web price was lower with free shipping, but phoned the order through to get a quicker delivery. Arrived the next day, exactly as ordered. (Bravo!) No tools included, but I have some anyway.
Used Mike Channons guide to replacement (no mention of the sticky keyboard hinge 'finisher' anywhere BTW), all went as planned. Total time to replace about 1hr 15mins. (Not rushing)
Screen kicked in, onto alignment and yippee! -- touch working again!
Knew I shouldn't have had that celebratory cup of tea! -- put SIM in, followed by SD card, phone no longer recognises the SIM. Bu**er!
Stripped the phone again (impressed myself, took less than 10 minutes), checked to see if the SIM ribbon had popped off -- seemed ok, but popped it and reseated it anyway. Reassembled the phone, popped in the SIM -- Bu**er again.
Stripped the phone again (4 minutes -- not bad eh?), checked the SIM connection to the keypad PCB and 2 of the contacts in the socket look slightly mangled.
At this point now I'm wishing I'd gone for the £70 repair option, it's 20 to 1 in the morning (12:40 am to you), the eyes are a little fuzzy and I (once again) have a TyTNII 'kit' in front of me.
Oh well, there's always tomorrow -- now where did I put my Eten M700?
EDIT** Forgot to add a request, if anyone has a TyTNII in bits and wants to sell the keypad PCB, leave info or PM. Thanks.
EDIT 2** Oh well, seems like I _have_ kiboshed the SIM socket on the keypad PCB -- so hoping someone has one (keypad PCB or TyTNII) lying around will sell for bits?
Hi,
I've had my Diamond for a bit more than 2 months now.
Recently I had an odd problem with it.
The touch screen seems to be busted.
The display works fine. However, it doesn't respond to any of my touch commands and it seems like someone is touching the screen randomly, as in, random clicks on the screen.
The hardware buttons work fine, it's just the touch interface of the screen.
First I assumed it was a ROM related problem, as this happened just after I installed Shine On. So I went back to the original ROM again, but the problem persisted. Then I tried another ROM, but same problem!
Therefore I suspect the hardware.
Am I right to assume that the screen is built up of several layers? Such as the TFT screen it self, the touch part, protective glass part, etc.?
This was a week ago and I've been using my old HTC since (waiting for a reply from HTC customer service which haven’t replied yet! ). However, three days ago I tried the Diamond again, and it seems to work flawless..!
So, I'm wondering if anyone else has seen this intermediate problem? Or if anyone has suggestions what could cause this problem?
Thanks for reading
Same s*it!
Hey mate.
I am experiencing the same problem as you do. The touchscreen does not respond or not accurate enough oder in a completelly different ponint than is poninted at. Readjusting screen helps for a while, soft-reset helps for a while. Sometimes it goes away without doing anything special. Did HTC finally answer your E-Mail?
I'd like to have this fixed as soon as possible.
Edit: I noticed that this problem disappears at once if TF3D is deactivated. Let'S see about that....
Hi,
even though there are probably several other threads concerning this issue, this seems to be the most recent one.
Do you use a (genuine?) screen protector?
I do.
I suppose this problem is caused by the tremendous heat* when the device is used and a screen protector that had been applied wrongly.
I might have applied the screen protector wrongly so there are a few very small (almost invisible?) bubbles (i.e. hot air expands(?) - I don't know the technical term),
since I had to remove the screen protector once because of dust..(does the glue lose its stickiness?)
I don't know if it's because of the bubbles, but I'm quite sure it's because of the screen protector.
Has anyone noticed this behavior without using a screen protector?
(I'm going to buy new screen protectors if neccessary, but I don't want to pay ~25€ if it's not)
*= I've adjusted my screen when my device was "cold".
Edit: I've probably found the reason for this issue: there's a deformation (caused by HTC) on the bottom of the screen(at the end of the screen protector) - there's a hole without glue (but air) - everything works fine while closing the hole by pressing the screen protector on the surface of the device.
I'm going to upload a picture later.
Edit2: The picture is now online. The fact that there's a hole isn't new of course, but no one seems to have linked these two issues so far.
(Correct me if I'm wrong)
The hole wasn't that big first but it grew because of all the testing
I've cut the lower part of the screen protector off now until I have a new one, although it doesn't look that great anymore..
Edit3: Ok, it's the hole and not the screen protector - I guess I have to get a new Diamond from my provider since it's a manufacturing defect..
Have got a strange issue with my diamond
touch screen is not working, it seems to be tottaly out of alignment
have tried calibrating again, but the calibration tool just loops around and around, and doesnt complete
i had this issue the other day but was fixed after calibrating the screen
any ideas what it the fix is, or should i send to htc to repai under warranty
i have tried searching for an answer, but cant find anyone who has had similar issue
Digitizer issue?
maybe have a look at this
http://forum.xda-developers.com/showthread.php?t=412159&highlight=digitizer
Hi,
I am in the UK and found my touch screen started responding on the other side of the device, then it wouldn't respond at all.
It was pretty much all over the place until I called them up.
They sent a courier, collected the phone on the Thursday, returned it Wednesday so 5 day turnaround collecting and returning to my home.
I would strongly suggest going through them
re
i heawe same problems with touch,bath only fix in service ,it takes 2 weaks 2 repeair ....g.b.
A refresher - I had the same problem, but it turned out to be very simple to fix - dust around the screen.....
It is possible that between the screen and the cover there will sneak some dust and other particles. They will exert the pressure over the screen, fooling the touch-sensor. You need something thin and preferably firm (like bit of plastic screen) and go around the screen - GENTLY - there's electronics inside!
I did it, and all returned to normal... And I was scared that I will be forced through the whole "servicing" proces....
Anyway - worked for me!
Here's my story:
I recently bought this phone for only $125 - not bad deal if you ask me. I knew from the beginning that the screen was a little mess up, even the guy I bought it from knew that. You would need a flash light in order to see what was on the screen. From any other point of view, it's just totally dark/black. So the guy was gracious enough to include a new lcd screen which he ordered to replace the old one. So I decided to undertake the task of putting it in myself. Once that was all said and done, I powered the tilt up and it was doing the exact same thing before I put the new lcd screen in, which was not lighting up the screen and it was still very dark to see anything.
With a flashlight, you can see that it's still working and the touchscreen works fine too. I think another person posted a thread with the same problem, but no one really replied back to him. Has anyone come across this problem before? Some have said that it's the flex cable that connects to the front d-pad and lcd screen itself is the cause for the back light issue. Any suggestions out there?
If I were you I'd try to figure out the pinouts for the LCD panel. Try to see if the Kaiser is outputting the necessary voltage for the backlight. Also try the opposite and apply voltage to the LCD to test the backlight.
Unless it is 2 back LCDs, I'm assuming there is a fault somewhere internal and not turning on the backlight.
I've never taken my tilt apart, but this is where I would start.
I wouldn't know where to begin to troubleshoot a device like this. Lol! It's fairly easy to take apart - there's actually a video on youtube that takes you step-by-step. I guess this isn't as common as some problems are, but I don't want to spend money having someone else fix something that could be so minute. And prices for some of the replacement parts are almost as expensive as what I bought the phone for.
When I took my tilt apart, physically, everything looked good from what my eyes can see. A little cleaning here and there, nothing major. The guy who had it before me flashed the rom to try and make it look like it had touchflo on it so I reflashed it back to the original rom software (or at least, whatever was on the HTC website). I tried doing hard resets, soft resets, rom flashing and everything, still no luck.
Think again, before you purchase a new one or think you are capable of replacing it, when you're actually not.
Last week I was replacing a screen protector because the previous was getting dust underneath the corners. After replacing the screen protector I was not receiving any response from the touchscreen because I probably pressed down too hard on the screen. I proceeded with several soft resets and finally caved in to do a hard reset (which I hate performing because it is a pain reinstalling data, resynchronizing, and installing apps). After the hard reset touch screen was still unresponsive, which sucked because I arrived at the alignment screen.
So here is what I did. I opened the tilt screen and proceeded to push with little strength from the back side (where your sim card is placed) with my thumbs in a forward position, while gently massaging the screen with my remaining eight fingers. I then used those eight fingers, while proceeding to push outward with my thumbs, and pushed inward. Sure enough my screen was responsive again.
So before you decide to purchase a new digitizer try my technique because you have nothing to lose.
thanks for the cheap, but helpful technique
hope all is well hadn't seen you around for a while.
Interesting... does this make the device more fragile.. i.e. a slight drop or nudge and no response again?
Glad your device is working again!
It sure does look like a nice thalassotherapy for the phone anyway .
I don't understand why people are capable of replacing a digitizer. I replaced one.
drewcam888 said:
I don't understand why people are capable of replacing a digitizer. I replaced one.
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Click to collapse
I am more than capable of replacing one. At the time, I did not have a device I wanted to use as a backup because they were for sale. All I had available was a rinky dink Moto with hardly any contacts saved to my sim.
Over the past year I have read numerous stories on this forum and others while people applying their screen protector and suddenly their touchscreen was no longer working. Then as they were spending money and time replacing their digitizer, only to find out it wasn't as easy as they thought.
I was upset that my device wasn't working and figured, "hell I'll push it in the opposite position", which I did. The touchscreen works just as well as before.
I'm having the same problem (not responsive to screen taps), but I'm not quite getting the procedure you described. Are you trying to push the screen harder from the back side - and how much pressure are you using?