Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.
Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.
if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help
While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).
Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.
Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?
Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?
rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!
asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.
Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?
I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.
i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?
Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!
Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.
Hi people I know this has been discussed in other threads but in my case the problem is a little different. If I do a hard reset the phone goes into serial mode. If I then flick the battery lock on/off while holding down the power button and then release it the phone will then start to go through the setup procedure. Now when you get to the end and get the choice of FINISH or CANCEL, pressing either will result in the phone going back into serial mode. If you tap the X (top right corner) instead the screen will close and you get the O2 menu, the phone is now usable.
Any thoughts on this will be of much help.
I've tried the SD reboot thingy and nothin...
I'e experienced before.
Waht I did was -
1)Let back up battery flat ( save your important data before doing so
2) Flash ROM
Hope this will help
Okay here's the story....
I tried to unlock my Diamond today which I just got (second hand)...from that Three Step Guide, not sure what the official thing is called.
So basically Step 1, which required me to run Diamond-sst.bat and then run the 'DiamondCustomRUU.exe' inside HardSPL-1.24 folder. All good, no problems. Phone turns on by itself.
Step 2, once the Diamond turned back on, I ran the 'DiamondCustomRUU.exe' inside the 'STEP 2' folder. It went into tricolor mode. Looked at my computer said 100%. So I clicked Finished. Looked at the Diamond. Black screen. Tried to power it up. No joy.
Didn't even get up to STEP 3 which was the unlocking stage?
Someone got any ideas. Today was my first experience with my Diamond.
Right now I've got it charging, on the off chance that the power went flat, however most likely it didn't, as I had pre-charged it before hand.
No one?
Can you get it in to bootloader mode (soft reset + backspace...hold)
or
• holding the power button, volume down and hard reset button the same time...you can see the bootloader again and (you have to quickly flashed it because it will only sync for few sec)
• quickly flashed a fresh copy of olipro hardspl and it will be back to life
Hopefully!
Hi. Just checking if you got this sorted out because I got the same situation.
Please help if you can.
Details:
moto x purchased from web site, for use on Tmobile
i'm currently deployed. Lucky enough to have WiFi on base and T-mobile so communication home this deployment has been amazing. Saw lollipop came out today. downloaded it. installed it. phone boots up with the regular "TOMMYBOT Mobile" and then the spinning M worlds. then it gives me the password (for the decryption). it took a min and then said some error about corrupt files and that i needed to factory reset my phone. so i pressed the button and nothing happened... so i powered down the phone. and then everything started up the same. but when i put in my password to decrypt it takes a minute and then says starting android.... and then the screen goes black. tried 5 times. longest i waited was 30min. (left it over night now, so 6 ish hours)
i can start my phone pressing the power and volum down and it brings up a fastboot menu? but even from there the factory reset option just boots my phone back up as if i pressed the power button.
any help is appriciated.
thank you,
tom
Edit: followed these instructions (cant link, motorola global portal)
and a matching youtube video and i get stuck at the dead android with the triangle "!" sign mine says "No command." under him and i cant get the next menu to open
asked for help here (link motorola forums help) they suggested verizon assistant app. the program
i've treid 3 times now. each time the start repair makes a command "getvar all" come up on the bottom half of my fast boot screen. and then thats where it stays. the "Repair" button on the right does not become clickable.
Solution:
once on the dead android screen to open the next menu it was press and hold volume up AND power for 3-5 seconds together .
from there i did the data wipe/factory reset and booting up i'm already on lollipop. of course all un clouded data lost but i'm just glad to have a phone again.
Hello Guys
I have Note 5 SM-920G single sim unlocked version indian
This phone automatically turns off sometimes (3-4 times a day)
this usually happens when a call comes. like i hear a ringtone for a 1 sec. then i check , phone is complete blank
i have to press power key , then it turns ON .
other time , when i pull device from pocket , press home key to use , it vibrates little bit , and complete blank. then i have to press power key to turn ONN
i also installed latest STOCK ROM 7.0 via Odin , but still issue not resolved.
can anyone guide what exactly this issue can be?
TIA