Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
inscythe said:
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
Click to expand...
Click to collapse
1. Hold the button until it starts vibrating, then keep holding until it turns off.
2. Press the button to turn it back on and then QUICKLY (as SOON as the LG logo shows), swipe from 11 o-clock to 5 o'clock (diagonally) on the screen to enter the bootloader.
3. Once you see the bootloader, tap > until the red text says RECOVERY MODE, then tap O to boot into recovery.
4. Once you see the green droid robot, tap the screen to bring up the recovery menu.
5. Swipe down until the factory reset option is highlighted, then press the button.
6. Swipe down until Yes is highlighted, then press the button.
7. Wait for the factory reset to complete.
8. Swipe up to highlight "reboot system now" in the recovery menu if it's not already highlighted and press the button to reboot.
9. Wait until the watch boots into the setup screen - this will take about 3x-5x longer than a normal boot, so be patient.
10. Set up the watch with your phone.
siraltus said:
1. Hold the button until it starts vibrating, then keep holding until it turns off.
2. Press the button to turn it back on and then QUICKLY (as SOON as the LG logo shows), swipe from 11 o-clock to 5 o'clock (diagonally) on the screen to enter the bootloader.
3. Once you see the bootloader, tap > until the red text says RECOVERY MODE, then tap O to boot into recovery.
4. Once you see the green droid robot, tap the screen to bring up the recovery menu.
5. Swipe down until the factory reset option is highlighted, then press the button.
6. Swipe down until Yes is highlighted, then press the button.
7. Wait for the factory reset to complete.
8. Swipe up to highlight "reboot system now" in the recovery menu if it's not already highlighted and press the button to reboot.
9. Wait until the watch boots into the setup screen - this will take about 3x-5x longer than a normal boot, so be patient.
10. Set up the watch with your phone.
Click to expand...
Click to collapse
I would have done the following if the thing actually can boot in any way. It seemed that it was stuck at some point in the booting process and somehow went into a 'limbo' state?
Thanks for the complete description, but here's how it ended up to me: it seemed that the watch was in an ON state all the while this thing was happening. I waited about 12 hours, until it is seemingly out of juice completely. Then, putting it back to the charger turned it back on and boots properly. Hopefully it won't happen again to me, or I have to send it back to the seller, really...
LG R watch "not turning on"
inscythe said:
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
Click to expand...
Click to collapse
I'm in the same situation let see if once my watch gets fully charge I will try to do the process, you are not the only one with this problem
---------- Post added at 12:37 PM ---------- Previous post was at 12:29 PM ----------
inscythe said:
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
Click to expand...
Click to collapse
alextabata said:
I'm in the same situation let see if once my watch gets fully charge I will try to do the process, you are not the only one with this problem
Click to expand...
Click to collapse
The last thing I remember was that I update my watch to the new lollipop android update.
Does it create the problem of in watch????
This process it's no working !!!!!!!
siraltus said:
1. Hold the button until it starts vibrating, then keep holding until it turns off.
2. Press the button to turn it back on and then QUICKLY (as SOON as the LG logo shows), swipe from 11 o-clock to 5 o'clock (diagonally) on the screen to enter the bootloader.
3. Once you see the bootloader, tap > until the red text says RECOVERY MODE, then tap O to boot into recovery.
4. Once you see the green droid robot, tap the screen to bring up the recovery menu.
5. Swipe down until the factory reset option is highlighted, then press the button.
6. Swipe down until Yes is highlighted, then press the button.
7. Wait for the factory reset to complete.
8. Swipe up to highlight "reboot system now" in the recovery menu if it's not already highlighted and press the button to reboot.
9. Wait until the watch boots into the setup screen - this will take about 3x-5x longer than a normal boot, so be patient.
10. Set up the watch with your phone.
Click to expand...
Click to collapse
How can I do the 2 step if the screen don't show any lg logo or any light at all?
By the way my phone says the watch is connected.
Please help
I have the same problem with my LG G Watch, it doesn't show LG logo, just showing charging and blinking with big battery logo while connected with charging cradle.
I keep it for 2 week to wait for battery drain, and again when I connect charging cradle it shows the same thing.
I guess there's something problem with hardware.
Anyone can guide me, how can i fix this.
Need help.
I just experienced the same issue. Leaving the watch to drain the battery does not help. Is there any other solution?
You're the man! Thanks for the step by step instructions! One thing I would add to your instructions would be to do all this while the watch is sitting on the charger. Seems like my watch didn't charge at all and when I tried to hold down on the button nothing happened until I did so with it sitting on the charger during the whole process. I just started to setup my watch and it's at 5% so that was definitely the case!
---------- Post added at 08:57 AM ---------- Previous post was at 08:55 AM ----------
Do the whole process with the watch sitting on the charger. This worked for me like a charm. The reason it's not doing anything is because the watch can't charge until you reset to factory settings.
---------- Post added at 08:57 AM ---------- Previous post was at 08:57 AM ----------
Do the whole process with the watch sitting on the charger. This worked for me like a charm. The reason it's not doing anything is because the watch can't charge until you reset to factory settings.
This happen to me once too. What is did was to just put the watch in the charger n long press the function button for about a min n it started up. For some reason the watch got stuck in a loop while it was charging over night. I have been experiencing a few strange bugs happen during the past few weeks. Such as watch zooming n not responding to touch control n watch not responding to turn wrist light up display.
My g watch also no stay "on" anymore, two days ago [battery was 57%] shuts down suddenly and since then I can not start this watch .
Tried everything, this anoying loop is killing me, if I put it for some time in the charger dock starts for a couple of seconds and shuts down [ sometimes shows starting 36 apps and after finish shuts down again]. Also for a couple of time I entered in recovery mode and reset and wipe, but from today I can not enter in bootloader anymore.
If stays on the charger not showing anything [ only if I kep the buton pressed for 30 sec start to blink the battery icon until I keep the button pressed.
Run out of methods, is something that I am not tried ? Keep all night on the charger , but the same litlle loop [ the watch is very hot on charger but I think is not charging].
Please some one can help me ?
Same issue
mobiemi said:
My g watch also no stay "on" anymore, two days ago [battery was 57%] shuts down suddenly and since then I can not start this watch .
Tried everything, this anoying loop is killing me, if I put it for some time in the charger dock starts for a couple of seconds and shuts down [ sometimes shows starting 36 apps and after finish shuts down again]. Also for a couple of time I entered in recovery mode and reset and wipe, but from today I can not enter in bootloader anymore.
If stays on the charger not showing anything [ only if I kep the buton pressed for 30 sec start to blink the battery icon until I keep the button pressed.
Run out of methods, is something that I am not tried ? Keep all night on the charger , but the same litlle loop [ the watch is very hot on charger but I think is not charging].
Please some one can help me ?
Click to expand...
Click to collapse
____________________________________________________________________________________________________
It started after the 5.1.1 update and we are not the only ones having this issue. I am trying to charge it while in bootloader mode using a higher voltage charger. I will report back if it works
tristarwolf said:
____________________________________________________________________________________________________
It started after the 5.1.1 update and we are not the only ones having this issue. I am trying to charge it while in bootloader mode using a higher voltage charger. I will report back if it works
Click to expand...
Click to collapse
OK,
Charging the LGR in bootloader mode worked but I am still having issues so now I am going to try to re-flash it.
If I leave the watch alone for a couple of hours and I put it in the charger, starts first time showing 36 apps and after it's shuts down. After that it starts for 2 or 3 times but only until those colored balls, then is dead again [ even if I leave it on the charger for all night ]. Also tried with 2.0 A and 1.0 A charger.
The worst is that I can not enter in bootloader mode anymore, when it starts on the LG icon I try in vain with my finger from 10.00 clock to 17.00 , the watch is not responding anymore to this command. Only when I put it on the charger and keep pressed the button for more then 30 seconds the battery icon is flashing, when I relese the button the battery icon disapears.
Very disapointed, I have to throw it in the garbage and I never will buy LG.
LG R watch fixed
mobiemi,
I got my watch back to working. First, delete all android wear apps from your phone do the same for the Android wear app. Next, clean the screen off (since you are having issues) then let it charge for a few minutes to an hour (even if it looks like its not charging it is). Once charge it might come back on all on its own (let it do so). After it tries twice it will not do it power on again (still let it sit for awhile longer). Next, take it off the charger and power the watch on and try to access the bootloader by swiping downward from 11 to 5 and perform a factory reset, put the watch back on the charger. Once done do a reboot and it will attempt to reset but might power off, don't panic mine did the samething. Finally let it sit on the charger awhile later it will come back on in factory reset mode, ready to connect to your phone. Let the watch sit to recharge before downloading the android wear app and connecting it back to your phone. FYI I did three times heres why- once I added an app it went back to having the same issue as before with restarting and dying. So word of advice do not install any apps. Google is working on a new update to fix the issue so be patient. I hope this helps!
Thank you for your detailed explanations, tried your method but dosen't work because I can not enter bootloader mode [ I think my watch has not enough power to start the bootloader ].
The screen is very clean and the watch not react at my command. I remember last week I was able to resurect once the watch with similar method like you, but now has not enough juice to start proper. When I put it in the charger show 1 second the battery icon, then starts with LG icon [ in vain try to enter bootloader ], once from 10 times starts, goes until starting 36 apps and shuts down [ when I left it for a period of time and is not that warm like when is lifted from charger ], but mainly not goes far then colored balls.
I have not another explanation for not entering the bootloader and why not going further than a few seconds. Left it 1 minute, half hour and also all night on the charger [ the watch get warmer ], with multiple charger and also from laptop usb.
My watch is slowly dying, only when I put it in the charger start for maximum 5 seconds and shuts down, after that I try again to start without charger [on the charger not starts at all ] and again after 4 seconds is dead. When starts the screen with LG icon did not react at all to finger touch , could not enter bootloader anymore[ lack of power ? ] I think in a couple of days is dead . Courious when is in the charger for longer period it gets very warm but in vain. Unfortunatelly I have no warranty.
I've had the same issue so I sent it in and I am patiently waiting to get it fixed. In the meantime they sent me a list of items they'll replace...
PCB assembly
Rechargeable battery
Cover assembly
LG2 (no idea what that's going to be)
Sent from my HTC One using Tapatalk
tristarwolf said:
mobiemi,
I got my watch back to working. First, delete all android wear apps from your phone do the same for the Android wear app. Next, clean the screen off (since you are having issues) then let it charge for a few minutes to an hour (even if it looks like its not charging it is). Once charge it might come back on all on its own (let it do so). After it tries twice it will not do it power on again (still let it sit for awhile longer). Next, take it off the charger and power the watch on and try to access the bootloader by swiping downward from 11 to 5 and perform a factory reset, put the watch back on the charger. Once done do a reboot and it will attempt to reset but might power off, don't panic mine did the samething. Finally let it sit on the charger awhile later it will come back on in factory reset mode, ready to connect to your phone. Let the watch sit to recharge before downloading the android wear app and connecting it back to your phone. FYI I did three times heres why- once I added an app it went back to having the same issue as before with restarting and dying. So word of advice do not install any apps. Google is working on a new update to fix the issue so be patient. I hope this helps!
Click to expand...
Click to collapse
I'm having the same problem like mobiemi. I'm trying your method without deleting all android apps in my phone since I wiped data and cache from my watch's recovery mode. Since it cannot connect to my phone due to not being able to boot properly, I don't think it's necessary to uninstall the apps from my phone. But I've been resetting and wiping data&cache from my watch but it's still doing the same thing. It shuts down on its own after "starting apps xx of xx". Sometimes it will boot till the colored dots and after that it will go blank and shuts down.
Yeah, I thought the same thing at first until I got it back up and running the first time and as soon as the old apps were sent back to the watch it started looping all over again. I was able to reinstall my apps after the latest android wear update. My LGR is currently working with apps and holding a charge longer than a day.
kevzz01 said:
I'm having the same problem like mobiemi. I'm trying your method without deleting all android apps in my phone since I wiped data and cache from my watch's recovery mode. Since it cannot connect to my phone due to not being able to boot properly, I don't think it's necessary to uninstall the apps from my phone. But I've been resetting and wiping data&cache from my watch but it's still doing the same thing. It shuts down on its own after "starting apps xx of xx". Sometimes it will boot till the colored dots and after that it will go blank and shuts down.
Click to expand...
Click to collapse
Hope is not true, unfortunately you are after me, after a while you can not enter either the bootloader . For two weeks I do nothing but I try to turn it on.
*If the button does not turn, I put in charger: starts 10 seconds goes out and turns back for another 30-40 seconds [colored balls], sometimes flashing until the 36 apps loaded, then goes off . I tried hundreds of times, placed in charger, power on from button, put back on charger, left and so on until going crazy.
**Because not enter bootloader I thought the touch it not works anymore, but by a miracle last week lit one minutes [came in white screen apps Starting 36] and went out, I powered by button and the screen shows the welcome screen, language, [responding to commands], unfortunately I was in another room and appeared on the screen put me in charge, until I got to the charger it faded again. From then I do not manage to get out of this deadly circle.
If someone manage to escape from this loop please help me with detailed steps.
So. My Moto G is completely un modded, not rooted, and is exactly stock how I bought it and haven't changed any of the software. My Moto G has been getting slower in the past couple of months with everything going slower than usual. I bought my phone in February 2014.
Yesterday while I was at school, in my pocket I had my phone. I felt random vibrations in timed cycles. So I pulled out my phone and had a lol at it randomly rebooted but came back to the home screen. As I started to use it just to send a couple of messages it rebooted again but this time after the reboot animations they just went on and on, what I've found out to be called a boot loop.
So I went home did some research and figured I would have to factory reset. I couldn't get into the phone therefore I had to do it externally. I got the the menu thing ( I think it's called fast boot menu ) and I wanted to select newer bootup or power up just to see if that would possibly stop the boot loop. I selected it and got into my phone, into setting and factory erased my phone.
Well I factory erased my phone and re installed the apps I on,y essentially use or NEED such a social media, within this time there was no unusual activity. Shortly after my phone randomly rebooted ( after downloading the apps ) and turned off, and then went in to the former boot loop! I was furious!
Well here I am, left it overnight for charge and it's been looping for 10 hours. I tried going back into the fast boot menu, the first time I got into it this morning I selected recovery in hope to reset it, however the screen said no command with the android and the exclamation point. The second time I got into the menu I tried 'Factory' and it just rebooted and back into the cycle.
At one point I did get into my phone however shortly after that guess what happened, it turned off and rebooted. And back into the vicious cycle.
I am led to believe it's the power button that's causing the problem ( correct me if I am wrong ) as when I did manage to get I to the phone I did try pressing the power button to investigate this and on some occasions in did lock the phone but in several others it displayed the power off popup and then turned off shortly after indicating that I was holding the button down which I definitely wasn't doing.
So where would I go from this? Do I call Motorola, try flashing a stock ROM ( it's completely stock ATM , I don't know how to do this so if I have to do this can you please explain briefly ) or try going back into the fast boot and go into recovery and try and get rid of no command ( if I can, and how ? ).
Please any help would be very appreciated!
Thanks in advance.
PS you don't think it's the back cover that's doing it because it took that off last night '
kevlarpatel said:
Do I call Motorola, try flashing a stock ROM
Click to expand...
Click to collapse
Since your phone is completely stock, don't start tempering with it now. Just return the phone. But you have to act quick, warranty is about to expire.
doppelhelix said:
Since your phone is completely stock, don't start tempering with it now. Just return the phone. But you have to act quick, warranty is about to expire.
Click to expand...
Click to collapse
Hi, I had a look online and came across a forum post saying it was a jammed or sticky power button and the poster stated to hit the power button side of the phone on a desk a couple times and it will go back to normal. I'm glad to say it did work after I hit it a couple times, as fast as ever now due to the reset!
I was wondering if I call Motorola would they give me a free new moto g out of it, as I see it as an opportunity to do so, or will they just prompt me to send it so they can repair it under warranty? Is it worth calling ?
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
k3dar7 said:
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
Click to expand...
Click to collapse
Thanks for your help, unfortunately none of this work. I've tried adb device and nothing is seen, fastboot reboot neither. I'll send it to repair now.
Suffering the same problem.
Eluc said:
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
Click to expand...
Click to collapse
I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.
My wife's phone also has had this exact same problem.
I have tried all the tricks mentioned above including ADB mode (it could not find the phone).
The phone is supposed to be under warranty. So I took it back to the place of purchase.
However, the phone has a tiny crack in the corner of the screen which my wife and I were not aware of. So Nokia have indicated that unless I get the crack fixed, the warranty is voided and they will not fix the boot problem.
Because the broken crack is not covered by warranty, Nokia want $270 for a new screen before they will look at the software problem caused by the pie update.
I took it to a third party repair shop to see if there is a cheaper option. They cannot fix it either.
So the 5 month old Nokia phone is now useless.
But if anyone can comes across a solution for this, can they please post it here.
Thanks.
Same here. I told the guy on the phone about the crack. But he told me it should not be a problem. Now I got an email that I needed to pay 185 euro's to repair the screen.
Because of their FW-update, my phone became unuseful.
When I get it back (not repaired) I will try a OST on it.
I solved my issue via this procedure:
https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
I solved it via drivers: https://github.com/StollD/nokia-driver-installer/raw/master/out/Phone_Nokia_USB_Driver_v1.4.0.exe
WTF Finally I fix it!!!
Pibroens said:
I solved my issue via this procedure:
before, i can't got the phone connect to the pc.
So every way have failed...
After install the driver he supply,I still cant.. but!
I keep connect it,and press the power,volume up down all three button.
After it power on again pc find the phone. And i use the way he supply.
Click to expand...
Click to collapse
My Nokia 7 Plus got stuck in download mode after accidently pressing all buttons simu
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
---------- Post added at 05:50 PM ---------- Previous post was at 05:23 PM ----------
leahcimewol said:
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
Click to expand...
Click to collapse
So it worked, I have my phone back! Thank you so much for this solution!
Sadly my SD card was wiped too!!!!! super pissed off about this, many photos and notes and other files that I will never get back unless if I recall I may have made a manual backup of at least some of the earlier stuff I put on here a few months back on my pc?
Nokia will be hearing from me for sure!!!!! I want a 50% refund for messing with my life and my time. How can they send an update that essentially breaks a phone for a bit!???!!!!!!