Sorry if this has been asked and answered before... a quick search turned up nothing useful - but then I only got this device about a week ago and don't really know what to look for.
I pressed the Soft Reset button with the USB cable attached and the phone seems to have gone into some weird mode and now nothing I do will make it boot.
I'm stuck on a screen with 4 sections, Red, Green, Blue, and White.
The text
KAIS130
SSPL-1.93.0000
CPLD-8
is displayed on the red section, and the letters USB on the white.
I have tried soft reset (always comes back to same screen), hard rest (does nothing), taking the battery out and putting it back. All with and without the cable attached.
Is there anything I can to do restore my device or do I need to return it?
Many thanks for any help.
You may in Bootloader mode. You may have to force a hard reset. I think if you hold the camera button and power button while turning on it should bring it up, but I am not sure on the Kaiser. I am sure someone will post up the exact procedure. I hope everything turns out OK for you.
Kevin
Thanks for the reply... I got the impression that might be the case from a google hit as well. Grrr. I was just trying to cure a 'not syncing' issue.
Alas I can't find anything to make a Hard Reset do anything - I've tried every combo of buttons I can think of, including the one in the manual and the one you just suggested... no dice
Oh well, I guess I have a very expensive paper weight
Press and hold the two action buttons (the - in between red and green buttons) and press reset with the stylus.
keep them pressed for a bit, then release only the reset button
press and hold the two soft key buttons and press reset with the stylus.
keep them pressed for a bit, then release only the reset button
after releasing the reset button hit send ( the green key ) it should show on the screen if you have done it correctly to push the send button to complete the hard reset, if not repeat the process again
if that doesnt work you can always reflash the rom using the original Kaiser rom RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88. 07_1.27.12.11_Ship.exe
its here http://forum.xda-developers.com/showthread.php?t=331900&highlight=official+kaiser+rom
since its already in the bootloader mode it will be able to be flashed if it wont hard reset
Hmm, nope the Soft+Soft+Reset doesn't do anything other than the normal reset
I think before I try the ROM flash I'd better contact HTC and make sure I'm not voiding my warranty.
It's a shame I'm going to loose the days work
thanks for the help folks.
Hi all.
I'm a bit concerned. All of a sudden the ability of my phone to fix itself by hard reset (L+R buttons > Power on) is gone. This is quite bad.
I can still perform a hard reset via the control panel (erase all data).
Anyone know what's wrong? After the last hard reset the phone wasn't like how it was to begin with at all - or how it was after any of the other hard resets. All of the SE customisation had gone, and only the first 4 panels were available.
How come hard reset isn't a dead cert, and why in the world has the hardware shortcut gone?
Thanks
Mine refused to do a hard reset using the power button + silver buttons, it kept complaining that there was "no image file".
For some reason, using the soft reset button instead of the power button seemed to work on mine, after using the soft reset button behind the battery cover with the two silver buttons it did a proper hard reset and it worked with no problems.
i did 2 hard resets on mine now and i had weird behavior too.
On the first hard reset i couldnt hard reset by pressing the two silver buttons and the power button, just nothing happened. I then tried to press the silver buttons and inserted the stylus into the hole on the back which worked.
As i did a hard reset for the second time method 2 didnt work anymore, therefor method 1 suddenly worked...very weird
mine, couldnt hard reset it by preseing L & R and then soft reset...
i did it by clearing storage in setting!
It happen to me too...I solved it this way
Assign the default to each button left and right and then try it again..
PD: to hard reset trhee botton togheter and then relaese first the power button and wait until screen turn white....
Sorry for bad english
i need help!
mine did the reset ok, but when connected to sony ericsson's ipdate service keeps flashing 'no image file' and the update service says device not recognised. any ideas how i can fix it?
I have a slightly different problem. x1 to cleanse his memory, I was enabled very strange program that was the code'1234 'and when I did it my X1 phone simply shuts down. When I start up back, I appeared on a white screen with a blue stripe on top, and in the middle of the screen wee dagger. I've tried all the ways to retrieve the telephone to life but nothing is party, and the Internet also can not find anything. Please help.
@ thomsonss1: try a hard reset. That should work. Report back if it doesn't and we'll think of something else
Noooo it's not working.... I even can't to put a pin code or mobile code....
it suck......
I am also having the "No Image File!" issue. Has anyone fixed their phone or am I SOL?
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
dam1en said:
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
Click to expand...
Click to collapse
Sounds like a hardware issue or simply a bad flash. Have you attempted to reflash the rom? Which rom are you using?
Well...
It wasn't working again this morning, but suddenly - out of nowhere - began to work properly. I'm stumped. If I ever figure out the exact issue I'll be sure to post back.
Thanks
Greetings,
I have same problem on my tytn...
Sometimes it suddenly starts working fine, but shortly it breaks again.
I have tried hard-reseting while it was working, but didnt help.
I think the problem appeared after charging my phone with a motorola v3 charger, so maybe it damaged my phone with over-voltage or something...
Anyway, if someone can suggest something i would be very grateful!
Hi I have exactly the same symptoms with my HTC Tytn II...when you power it on it starts typing letters (in my case CEDF). If the recording button is active it will start recording too. This happened suddenly and I haven't used any other charging apart from the usb and wall socket charger supplied with it.
All buttons (except front center key) and keyboard do not work. Any suggestions would be appreciated very much. This phone is only 8 months old.
Hi,
my Kaiser with dutty's WM6.1WWE ROM did the same this morning Yes I disabled the button 6 and stopped the voice recordings but all the hardware keys but few in the center of the keyboard are not responding. So I cant make or receive calls without taking the stylus out and touching the screen soft buttons andd that's pin in the ... while I am driving. I am using this ROM for almost a year now and I am extremely hapy (up to now) with its performance. When it all happened there were no activities on the phone - I woke up from a SMS notification (Yes I did receive an SMS from my bank) followed by repeting Voice Recordings. Any help will be highly appresiated! Thanks in advance!
keyboard problem
I am experiencing a similar problem with my stock tilt my keyboard does work however none of the text appears on the screen. I have tried hard reset and everything else I could think of, short of a clear storage reload. I would appreciate any help or suggestions from some of you more experienced users.
Bisonwill
anyone ever figure this problem out? im having the same thing happen now.
Same here
I've had it for a couple of weeks now.
I'm running WM6.1 from HTC (rom ver.3.29.422.1 from 2009-01-12) so nothing fancy here.
I even ordered and replaced the D-Pad and I replaced the keyboard (just the sticky part though). I totaly dismantled the phone and didn't find any issues with the cables.
Any ideas would be highly appreciated
Join the club!
This is crazy. My problem is exactly the same. I re-romed to the latest phoenix and it did not change a thing.
Help!
help....
any body here found a solution for the keypad/keyboard yet??? i have the same problem as you guys... any idea, thanks so much...
i have the same problem And there is something else. My Kaiser wakes up every 2 minutes - it's killing the battery. It works only for 6 hours now
Help
bump!!!
No more people with this issue or any solutions?
Pls! Help
ive joined the gang!
I decided to flash my cooked rom ive been working on.
i hadnt changed much in the kitchen and i think the flash has went badly.
it starts booting windows and where it should state "calibrate screen" it goes white and hangs there, buttons seem to respond by lighting up when pressed.
Now when i try to get it into bootloader or even hard reset it just doesnt work.
it just restarts the phone.
before this happened the backspace key hasnt been working for ages.
anybody got any ideas??
(lucky for me i have a backup kaiser!)
I'm having the same problem. Automatic wakeup, applications starting automatically, can't use keyboard, have to to use screen to use phone etc. I've hardreset using the clear storage method, reflashed a couple of times, but nothing helped. So here I am joining the club
If it's not a hardware issue, then try to flash another radio, many of the custom ROMs here doesn't include a radio, so if it's caused by a wrong radio, flash a new ROM without a radio doesn't help.
Check the Sticky for 'how to' if not aware.
PS: Check here for something need to know..
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Danhargreaves said:
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Click to expand...
Click to collapse
Try this:
1. Take out the battery from the phone.
2. Take out SIM card and SD card.
3. Press in and hold the CAMERA button.
4. Plugin to your computer using the USB cable, while keep holding press in the CAMERA button.
See does it enter the BOOTLOADER mode.
Once entered the BOOTLOADER mode, you can flash a new radio or rom right from there, in your regular way of running KaiserCustomRUU.exe.(Since you already have a HardSPL flashed on, otherwise a HardSPL is needed to flash first.)
Good luck.
Edit: If the power button and the camera button is still working, you can use the regular way of entering BOOTLOADER mode, and flash from bootloader mode or flash from SD card.
Originally posted by Manpreet @ www.sakajati.com
To enter in bootloader mode:
Simply Switch off your phone. Press and hold camera button and also press and hold the power button..You can remove ur finger from power button when phone is switched on but keep holding camera button until u come to bootloader …Now attach the usb to ur computer and do the flashing you normally do.
Click to expand...
Click to collapse
Thx for your suggestion:
I tried removing battery as sim and sd were already removed due to previous attempts in fixing!
so:
i removed battery (did not put back in), plugged in while holding camera
got nothing, so held power button at same time, the green light came on, then went off, and came back on again. but no bootloader.
i tried same procedure with battery in, and all i get is the OS loading up, no bootloader no matter how long i hold the buttons.
is there any other alternative method to get into bootloader (possibly involving other button presses)?
or any other ideas.
Really want to fix this as it was my "experimental" phone for cooking roms with.
Thanks again.
Suspect you have some hardware issue with the camera button. Can you ever take a photo with it?
Edit: Did you read through every post onthis thread:
MTTY (How to fix a bad ROM flash!)
If you tried that and still no luck, you can post your questions there. There are masters will keep an eye on that thread. And generally they only have time to look into their 'subscribed' threads, chances are they will not look into here.
Edit: Maybe the procedure I told is wrong, since I call from memory, check this:
dwny said:
If you have a bad flash....that's no reason to worry.
I haven't had to use MTTY to recover.
In most cases, if there's no issues with the Rom itself...you can pop out the battery and re-flash the same ROM from BootLoader Mode. This will also work if for some reason your computer crashes or loses power & restart during the FLASH.
If the Rom has issues.....the flash will not complete and the device will be stuck in BootLoader Mode. At this point,you must FLASH a FACTORY ROM!!
Pop the battery off 1st, power up the device, device will power up in BootLoader Mode, connect to pc & FLASH your devices FACTORY ROM. This will restore your device back to it's original out the box settings.
The above only works if the device has been put through the Hard SPL or SuperCID process.
I personally have never tried to flash a cooked ROM without unlocking any of my devices. From what I've read what others have experienced...the flash would just fail and they're stuck in BootLoader Mode.
Myself ... I've experienced bad flashes, bad cooked roms that I've cooked, lost power to a pc & had my pc crash during a flash. Listed above is how I've recovered. There is life after Bootloader Mode.
The only time you have to worry is if your device does not power up at all
As a public chef...it's your responsibility to set the parameters of your ROM! Meaning, Radio, HardSPL, program conflicts, etc.
You are not ultimately responsible if someone bricks their phone but if they pushed the issue, you could be hit with some form of liabilty because you failed on providing a simple Disclaimer that sets the expectation.
I hope I've been helpful.....
Click to expand...
Click to collapse
Edit again:
And try like:
Plug in USB first, and thenn press & hold Camera, Power button etc.
I remember once I read there is a way to enter bootloader without battery, just can not find the original again.
Hi i have a few issues on my diamond. I hope you guys could help..
1st issue: lately my diamond keeps on resetting by itself.
2nd issue: later I've learned that when I record my voice using the software within the ROM, I don't hear anything but when I record my voice using my htc headset/earphones there is a sound.
What I did was:
This day I've flashed a new rom (Energy Rom) into my Diamond. It works ok then I flashed the Radio (Radio_1.13.25.24). I was able to use my diamond for a few hours.
Now..
3rd issue: My diamond is not powering on..
What i did before this happened was...
I pressed and hold the power button for about a few seconds so the ShutXP would pop up and I could soft reset my diamond.Before I clicked the soft reset button, I was checking out all the functions of it. then i clicked, a little icon,which is the Setup Timer Action. Here's the setup:
Action: Turn Off Pocket PC
In: (i don't exactly have seen the time indicated)
As curious as i am, I Clicked the Set Action button. It did shut my diamond off. Then I tried turning it on, but all it was doing was vibrate and the screen was black. At first I was hearing the start up sound a few times but later it didn't hear it anymore. I plugged in the charger but there's no white light on the circle button which used to have a light on the borders of the circle button when plugged in the usb cable. I tried pressing the power button plus the Volume down so the bootloader would appear but it did not. What shall I do?
Are you sure that the screen working because the phone vibrate and play the startup sound so if think its the screen that have som serious problem !!
HELP
I also flashed a new rom (Energy Rom) into my Diamond before.
It cannot run window mobile6.5.........how can I do???
I cannot connect to PC .......
I recently also had a similiar problem, after attempting a flash of the Rom, the ROM update stopped halfway through and reported that it had lost connection to the device....
The whole phone would not vibrate/power on, nothing - no glowing ring around the middle button to indicate it charging at all.
I had to return to the repair centre and somehow they didn't notice that I had modified the firmware and replaced the whole phone for free citing a hardware issue ...
Doesnt sound good if you cannot hard reset the device
hi there,
this morning, without any interactiom, i heard the vibration of my touch diamond restarting.(with original newest ROM from htc website that ran without any problem for several months). battery was about 80% yesterday evening.
but it wasn´t starting at all. after the HTC animation and the green windows mobile screen, it started again. after restarting for 20 minutes i took out the battery, put it in again and performed a hard reset as stated in the manual.
now, on the "rainbow" screen i get a message like
psoc diam stage_pvt 0x32
then i did the Volume-Up reset, and now i don´t even get the red version information in the lower right screen. as it doesn´t even start i cannot get an active sync connection.
any ideas? is my phone broken? i didn´t do anything special, and i wonder why it rebooted without interaction this morning.
any ideas what i can do?
thanks in advance,
jkersch
Mine started doing this about 2 weeks ago it woke me up in the middle of night while sleeping with its vibrator and start sound.
The only thing I have found is that my little reset button at the pen holder dosent work anymore. To do a hard reset i have to takeout the battery and then put it in, hold the volume key and enter key then power it to get it. Flashed by holding volume down and the power on, it hold for about 10min just enough to get the flash.
I managed to flash it once but it dosent help, it constantly reset at the thouch diamond screen. Some times i get to the green windows mobile screen.
As warrenty is out on my phone and ive given up and using another phone.
Same problem in a different thread
Have a look at http://forum.xda-developers.com/showthread.php?p=5279740.
install a new radio worked for me