403 Forbidden Error Driving me CRAZY! - Tilt, TyTN II, MDA Vario III General

I recently flashed my Tilt/Kaiser/TyTnII to the Hyperdragon 3.. Everything worked great, and life was good. Within the last two weeks something happened and I can no longer access any page in the IE browser. My email and google maps still work, but every page I go to says 403 forbidden, you are not authorized to view this page. I tried calling ATT, but they stepped me through a process and got stuck when they asked me to go to Programs>>Tools>> Proxy manager. The problem being the new rom doesnt have a tools menu under programs... Am I missing something? Also all the posts Ive read say to reset my proxy by following that same link...
PLEASE HELP THE ROOKIE! I need my Internet back!!!
Also, I have seen posts of people getting 2-3 days of charge out of there phones??? What am I doing wrong??? Even before the ROM flash I was lucky to get a day, usually only 1/2 to 3/4... I do receive at least 15 emails (usually closer to 40), send roughly 50 texts a day, and probably talk on it somewhere in the neighborhood of 2-5 hours... I use it ALOT for work... so is my battery life reasonable?
Thank you in advance for any help.

Well, as for the forbidden error, I'm as clueless as you. Did you try a hard reset? However, as for the battery question, I use my Tilt a ton to surf the MEdia Net, and I get about a day out of it. If you are using the device for that much stuff, I would think that your battery life is normal. And I hear if you have Push Email enabled, your battery life will be even worse. Hope that helps you.
Dave

I'm lucky if i get a day out of my tilt. I text heavily, recieve about the same amount of emails, talk about average but surf the web extensively! If you want to save battery life then i'd suggest limiting your push peak and off peak hours under the activesync settings and maybe start disabling 3g/hsdpa when not browsing the web.
as for your problem with PIE. Although other apps are accessing the net fine i'd suggest going to start-settings-connections tab on bottom, then connections icon. Once thats open select the advanced tab on the bottom then select networks. Whats selected in the first drop down box? My ISP or Media Net? Whichever it is (i'm using media net) go through the settings and make sure they're right.
another suggestion would be do get the removehiddenproxy.cab and restorehiddenproxy.cab Search for them on this forum. First try removing the hidden proxy, exit completely out of PIE (go to task manager in settings-systems tab on bottom then task manager to see if its still running in the background) and disconnect your data connection (tap on the E, H, or 3G icon on the top and click on disconnect in the bubble that appears). Then open up PIE and try to load a site.
BTW when the rep told you to go to Programs->tools->Proxy Manager, the proxy manager folder is supposed to have the restorehiddenproxy.cab and removehiddenproxy.cab that i've mentioned.
Hope this helps you and gets you closer to your solution.
update: Here are the links for the restore hidden proxy and remove hidden proxy

i have been having the same problem, usually it self resolves. I currently have two Tilts. on mine, when i encounter this error, i click on the large 3G icon in the upper toolbar and disconnect from the network. then i reconnect by navigating to the website i was trying to get to. this normally works on my device...however, on my wife's this procedure did not work. after 45 minutes with AT&T customer service, it was narrowed down to a bad SIM. I swapped SIMs and the problem occurred on my device with her SIM in place and her device worked fine with my SIM. AT&T suggested i get a new SIM.
Hope this helps
Joe

Related

BIG WIFI troubles

I purchased my TYTN II a week ago today, but did not get around to moving my sim over from my Trinity until last friday. when i did everything went well, it synced fine and i got all my data over from my Trin. It wasn't until i came to use the wifi that i noticed a problem! I turned on wifi in comm manager and it quickly found my router (British Telecom HomeHub). I launched IE and the HTC default page came up, so i changed it to google. Then i tried to go to one of the pages from my favorites, but all i get is a message saying "THIS PAGE CAN NOT BE FOUND" or it just times out! so i tried typing in the page and got the same result. So i checked the settings/connections/wifi and compared them to the settings on my Trin. Everthing was fine, though the Trin did have a stronger signal than the T II. So then i checked wireless Lan and all of the settings seemed o.k.
So today i called HTC u.k. to explain the problem, and to be honest the guy i spoke to was quite helpfull. they are going to investagate the problem and get back to me, i HOPE!
Has anyone else had this problem? if so could you please let me know asap so i can let HTC know i'm not the only one.
and one other thing, has anyone else had that stupid charger with there phone?
look forward to any replies
So, is the problem that one phone has a better WiFi signal than the other?
i wish
No it's not. it seems that the T II has a problem with the actual wireless radio, as it won't even download my emails through wifi
Either your WiFi radio isn't working, or you have a configuration issue. Config wise it could be any number of issues: proxy, router, security, etc. I mean, it could be a defective phone. but not knowing how proficient you are with networking, and it being a new phone to you, it could be config issue.
maybe
i did check all the conection settings next to my Trin, and all seems fine. there is another post here titled WIFI DOA i think maybe that guy may have a simular issue
Just FYI, my WiFi grabs email and access the NET, it does it all just fine.
I also switch between 2-5 routers per day and it latches onto every router with no intervention rom me.
reset
I've even done a H/R and numerous S/R and still no joy
If you are sure it is setup correctly, send it back for a replacement. I have no troubles with an almost OUT OF THE BOX setup.
I also have a problem with the wifi, sometime its work and other no response.
I can get the IP but I am not able to browse using IE.
when I am still using Eten M700 I naver have this problem, and i use it very often.
I never need to change the wifi setting.
The error message sounds like a proxy configuration issue. It might be that your router is running in a mode that needs you to set up a proxy, or it might be that you have a proxy configured on the PDA which is incorrect.
You can probably get more help here if you paste the exact configuration information from the PDA, and some configuration information from whatever computer you have and that connects correctly to the Internet through the router. Of course do not include the passwords ;-)
I had exactly the same problem with my new last week TyTN II.
I read this fix from another forum and my wifi now connects perfectly, displays any web page and downloads my emails.
Within settings go to connections, then wireless LAN, within W Lan go to power mode and change the settings from best battery to best performance.
All should now be well.

PIE not connecting giving blank screen

I havent seen anyone else mention this, i duno if its a conflict or what.
If i use my google search bar off the today screen, or i open PIE sometimes (havent nailed it down yet as to when) my PIE will open like its searching for the google search or the address i put in. HOwever all i get is a blank white screen?
Resetting the tilt seems to cure this, then i see it does the connecting to medianet blah blah.... is there some sort of hibernate mode or some thing im not aware of? (seems like if i leave the phone on all nite charging this happens)
thnx
sorry if i missed this topic
it's not something I've ever seen:maybe a bug with live search and your ROM: which are you using?
Maybe now is a good time to switch to Opera Mobile 9.5 and set that as your default browser. PIE is enough to make me throw my phone at the wall, and If i were forced to use it again I wouldn't keep my Windows Mobile device.
Each to their own though!
If you don't already have Opera Mobile the latest cab is here which also includes a cab to set it as the default for everything, including the search bar.
you can also download the attached cab which is a standalone google today plugin if you'd like to try a different option. Google made their own today screen search engine but it doesn't seem to be available despite only being released a month or so ago.....strange.
I get the white screen from time to time after putting in push email and having a constant data connection. I enabled the disconnect button to the top connection popup and after disconnecting the phone reconnects and all is well.
i will check out the opera i am using the google today plugin and i have it if anyone needs it.
Thats part of the problem when i use it from time to time PIE opens w/ a blank screen. And i have skyfire, but i have to say for some things i just dont wanna deal w/ the frustration of that stupid zoom button and lag on skyfire so i just use PIE for things like opening streaming content etc.
Could very well be a push email type of problem, i use it constantly w/ 3 or 4 different accounts.
Im using the latest AT&t minus the bloatware.
ITs almost like it wont initiate the medianet .... actually thats exactly what it is. Because once i restart, and i hit search or open PIE it instantly says connecting to medianet........ when its blank it just sits there, never even tries to connect.
One more observation... like i said i use the email alot. Sometimes when i go hit email, then goto>folders>pick an account. It (the email account) will pop up and say disconnecting (??) is it maybe hanging up in the email ? and thats why PIE wont open>? Its exactly (if youve ever had this happen) if you have OPERA open, and you try to use PIE, youll get nothing. (at least in my situation) until you close the other browser. Does that sound right? Ive had it happen serveral times to me, i use SPB so i hit close all then reopen PIE and it works. If this is normal, then id have to assume im somehow getting stuck (connected) to my email.
I have experienced this issue as long as I've had my Tilt.
It also affected my ability to download traffic updates on Smartphlow (a live traffic map for the Seattle area).
Same exact behavior, PIE would just give blank white screen. No change after clearing temp files etc... Soft reset would always get me back on with no trouble (other than the PITA of having to restart the phone).
Now I've recently moved to a house that sits in a reception hole so the Tilt is always bumping back and forth between 3G (1-2 bars) and Edge (4-5 bars). Since moving in 6 weeks ago I've not had the same problem.
It definitely seems related to the length of time that a data connection has been active. I previously could only go 1-2 days tops without having to restart the phone to get good data.
Incidentally though, mail never had a problem, just PIE and the traffic app (didn't try any other apps that I can think of that might have shown the same behavior).
Unfortunately I don't know the true cause or have a solid solution for it, just more of a "me too" post with additional detail in hopes it's helpful for someone to pin down the root cause and find a solution.
+1 to that, It happens to me often, like every few days, no matter what rom I'm on. It seems to only effect pocket ie, opera mobile still works, email still works etc... only pocket ie fails.
I can usually correct it by going into airplane mode and then back which is a bit faster than a soft reset but its still annoying.
I've been experiencing it on the stock ATT rom as well as the many roms I've gone through since getting my tilt. I'm primarily on edge but do go through 3g about once a week or so.
vkoser said:
+1 to that, It happens to me often, like every few days, no matter what rom I'm on. It seems to only effect pocket ie, opera mobile still works, email still works etc... only pocket ie fails.
I can usually correct it by going into airplane mode and then back which is a bit faster than a soft reset but its still annoying.
I've been experiencing it on the stock ATT rom as well as the many roms I've gone through since getting my tilt. I'm primarily on edge but do go through 3g about once a week or so.
Click to expand...
Click to collapse
There is our answer then: simply stop using the dreadful Pocket Internet Explorer altogether. It's completely unsuited to QVGA screens and suffers from an inability to support HTML pages correctly and consistantly. Opera Mobile 9.5 on the other hand makes browsing beautiful. It's even a lot faster than PIE over GPRS.
I am having problems as well with PIE. It just refuses to connect to any data signal (Wifi, HSDPA, 3G). All of the other browsers work though. I am a mainly use opera mini, but that is not ideal for cirtain situations. I dont really like PIE but to be honest sometimes I need it as there are issues when I use Opera 9.5 (not being able to use the hardware keyboard, messing around with sound notification settings using the official beta). Has anybody out there got a solution that doesn't involve a hard reset? I have searched around and not found a suitable solution so far. By the way I am using a UK T-mobile Vario 3 with stock rom.

AT&T data connection problems on Kaiser

Hi -- I've got an unlocked Kaiser 100 which works fine in other countries (SFR network in France, O2 in Ireland, etc...) and _has_ worked fine on AT&T in America until recently. Suddenly, the data connection has started randomly but chronically started going dead on me. The problem has nothing to do with connection strength: I'm in Manhattan, which generally has excellent coverage, and the connection can be at four bars on HSDPA, and I still won't be able to download _any_ data. Sometimes the four bars HSDPA icon will suddenly change to the no-connection icon for a moment and then return to four bars HSDPA again. And this happens completely unpredictably: the connection is sometimes fine for hours and hours, while at other times I won't be able to download any data for minutes at a time.
I've tried many different connection settings, some with proxy and some without, and haven't been able to fix the issue. AT&T support has been, of course, completely useless, and just stay that these problems happen with unlocked, non-AT&T branded phones.
Does anyone have any ideas? I'm using the stock ROM that came with the phone (and which worked great with AT&T until recently) and I've tried doing two soft-resets, neither of which have fixed the issue.
Thanks!
Alan
p.s. Does anyone understand why a "search this forum" search for ATT or AT&T turns up _nothing_? There are many posts that mention AT&T, obviously, but I can't find any of them doing a search. I wonder if someone has posted on this issue before, but I have no way to find out.
You didn't disable anything with an adv config tool by chance?
You are sure you covered "disable proxy"?
Settings:
Name: MediaNet
Proxy settings: None and "This network connects to the internet" marked
Access point: wap.cingular
Username/password/domain: LEAVE BLANK (don't ask why just leave BLANK)
Adv settings: User server assigned IP address
IP header compression
Servers: All empty
I had a similar issue a few weeks ago and AFTER removing username and pw all worked out well.
Thanks for the response -- yes, those are exactly what my settings have been too. They seem to be working fine right now, but I'm sure I'll have connection issues again later today or tomorrow.
Thanks!
Alan
Thank you for that. Telling me to delete my UN & password in media net settings. For some reason, that has saved me from wanting to destroy my mother ****ing phone.
With the UN and Password in there, my phone (when in use as modem for laptop) would ONLY allow me to run google searches, and visit the paypal website. Note, I couldn't actually click on any google result, as it would then resort to error 404
Thank you again, for lending me the tip that makes my phone work like it ****ing should have out of the goddamn box
I'm having data trouble as well. Everything worked fine as of last night. However, this morning I found that I could only connect to the Internet with Internet Explorer. Other browsers, Opera Mini, Opera 8.65, all hang. SiriusWM5, SelectRadio, Resco Radio, youtubeplay and other Web-enabled programs can no longer connect. However, QuickGPS still works as does RSS Hub.
I've tried to tinker with the connection settings, including using the advice in this thread Nothing works. I ran connection setup to just restore the original settings. Nothing. I can only connect with IE...I'm posting this message with it. Any ideas on what the problem might be that would allow some apps to work and not others?
UPDATE: Opera 9 and Netfront 3.3 actually do work. Live Search works also.
Is Pocket Outlook working? I just called AT&T because mine stopped working today.
It looks like this is a widespread problem. Mine is doing the same thing. At least we know it is the service and not the phone.
Hust saw this post on another website..
"Just got off the phone with an AT&T Rep. The hurricane knocked something out and the data access is supposedly down in half the U.S. ETA was this afternoon per the rep"
good to know. but why would some programs work and others not? don't they all use the same port/server/whatever to access the Web?
this is still weird. but let's hope it's fixed ASAP.
seems they've fixed the problem.
why would some programs work and others not
Click to expand...
Click to collapse
Cannot explain how a network works in three words but services to support whatever network (DNS, routers, proxy's, NAT servers) are spread all over the US so if a major hub or datacenter has a problem, things go south, at least partially.
diar said:
seems they've fixed the problem.
Click to expand...
Click to collapse
Yeah, looks like things are working now.
I've run into a similar issue except that my phone works OK in the US but not in Germany.
I have an AT&T Tilt with the latest official AT&T Windows 6.1 ROM. It works great here in the US. However, when I am in Germany, the data connection seems to drop and the only way I found to get it back is to do a soft reset. It then comes back for a while, but drops again after some time (maybe tens of minutes - there's an X next to the data connection symbol). After the soft reset I am able to connect to download say the weather in the built-in HTC Home. However, after several minutes the connection drops again and checking the weather results in the phone trying to establish a data connection followed by a message that the answering modem has dropped the call.
Anyone know what the problem might be? The issue seems aggravated while connected to Vodafone, less so when connected to O2. After returning to the US everything works as expected again. I haven't done any tweaks to change the data connections of the phone. KaiserTweak sees everything related to GPRS and data set to default. Some people have suggested getting a new radio ROM, but I'm not sure which one would work well in the US, Europe, Japan and Korea.
Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770
I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.
HBEAR said:
Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770
Click to expand...
Click to collapse
I will try selecting the carrier when I am in Europe next week. However, I'd prefer something that just works in case a particular carrier is not available. I am hoping the radio will work OK in Korea and Japan too.
tyguy: Do you know what the cab changes? Does it change the radio ROM code or does it modify some other settings? I'm curious as to what is causing the problem. Also, is this a one time operation or do you have to keep changing settings when you go between continents?
tyguy said:
I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.
Click to expand...
Click to collapse
Would you have it available now? I'm interested in trying it out. Do you have any details on what it actually does?
@emuyshondt
You're not forgotten. I do not know what it does but it worked for me in Europe.
I deleted it from my email since a buddy of mine sent it while I was in Europe and didn't store it.
Let me poke around - I'll come back to you.
Here it is.
Details http://www.taniwha.org.uk/gprs.html
CAB attached
Thanks! I'll try it out this coming weekend.
Lemme know.

Using Push Internet

I just got my TD2 yesterday. Been trying to figure out the settings for the push internet, but i can't seem to find the option to use WiFi connection instead of data connection.
Also i realised that the scheduling doesnt allow to set the minute only the hour.
Does anyone have this problem?
No one has any problem using this feature?
If you have WiFi on it should just use it I guess? Otherwise what you can do is setup your preferred connection not to be the mobile web one so it doesn't try and connect to the net over GPRS/3G.
I tried using Wifi, but it doesnt work. I still need to manually pull the sites.
When your phone goes into standby the WIFI connection turns off to save the battery, so unless you have your phone set to never turn off and keep WIFI active all the time its unlikely that it will use WIFI to push internet pages to you. Very little point doing it that way since you'd never have the phone last long enough to get out of the house in the morning.
Oh I reckon I know what might be wrong. You also need to change the schedules of when the phone polls for sites. You do it by day and stuff and do a start time. Once you visit each site once then that'll start the ticker so to speak. Mine autodownloaded at the set intervals after that.
Thanks Shuflie, u have a good point.. there is no point updating it via wifi. It needs to use a data connection. Thanks
DaBountyHunter: Thanks for the advice.. but i really think the problem is that i dont have a data plan with my telco.. i cant rely on WIFI since it disables whenever the phone goes into standby.
hi,
i'm a little bit confused about this feature!
i addet 4 sites to my list and if i got it right, there is a grey arrow if its updating and a green if its finished! is that correct?
but, when i surf on a site with a green arrow i can only see the main page, because if i tip any link on this it says error!
thats a total mess, the deep of min one link is essential...
do i something wrong or is this feature only a dream!??
I believe it only updates the pages on the main page. It doesnt save the entire site (i wished it did) cos it seems rather redundant when it only saves the main page.
hopefully someone can make a fix that it also loads the linked pages but i think it takes up too much memory/battery life and for example on news sites you only need the headlines, and if you want to read the article you'll have to wait a bit.
(for the Dutch, use tweakers.net/nieuws on your phone, it loads the articles instead of headlines)
well then in my opinion this feature is senseless!
quite true.. senseless.. might as well just use RSS feeds.
I still haven't received my TD2 (seems like it takes time for other languages as I'm looking for a french one which should be shipped on the 8th of May) but I still have a question regarding push internet feature.
What happens when roaming? Is there a way to disable it while on another network? Like a "disable while roaming" feature? Knowing the fees for data roaming, I don't want to spend money every time I'm going in another country...
yes, there is a 'disable when roaming' feature.
DaBountyHunter said:
Oh I reckon I know what might be wrong. You also need to change the schedules of when the phone polls for sites. You do it by day and stuff and do a start time. Once you visit each site once then that'll start the ticker so to speak. Mine autodownloaded at the set intervals after that.
Click to expand...
Click to collapse
i tried that, also tried many other things but i am almost defintely sure the 'add push page' is simply a bookmark button. the main conclusion for this is that i dont get any notification of the 'auto pull' and it still attempts to connect to HSDPA when opening one of these push pages
I stopped using it because it only updates the top page.
Where are the oush internet settings on rom official rom version 2.53?

Instant Messenger clients always disconnecting, please help

Does anyone know exactly what is causing this problem because it continues to happen across different ROMs and different Radios. Is there some fundamental reason why the X1 can't maintain a connection with IM clients?
I'm on T-mobile in the UK and running the valkyrie_V3 WWE ROM. Windows live messenger will disconnect if i put the phone into standby for as little as a minute and sometimes even when I'm in the middle of messaging. I keep getting messages saying "wireless connection not available trying to reconnect" or something similar.
I've tried IM+ and while that doesn't give disconnection messages it's doing the same thing as i have tested it using different accounts.
I can't get ebuddy working on this ROM because it won't let me enter the password for some odd reason but that has had the same problem with other ROMS in the past.
Has anyone found a solution to this or is it something to do with T-mobile settings?
I should point out that throughout all this i maintain a good signal of at least 2 bars and according to the phone the data connection hasn't dropped.
Any advice is appreciated, thanks.
i used to use AOL's own mobile-based IM/chat client for AIM, and it always kept me connected without problems no matter what. only problem was it was INSANELY slow.
i've switched to slick, which i'm not crazy about, and i'm having the same problems as you. i'll randomly get disconnected with the phone sitting with full HSDPA reception, not going into sleep or standby....i thought it was just slick's crappy programming
Which network are you on?
Also are you 100% sure AOL used to stay connected because i thought the same thing about IM+ but a lot of my messages weren't getting returned. I signed into 2 different accounts, one on PC one on phone to test and it turned out the same thing was happening just not as obviously.
This is really frustrating, my old K800i used to stay connected to windows live for days at a time, my friends blackberry also has no trouble staying connected.
i too have the same problem, we need the xda gurus to fix this, hopefully they would be able to do so in the near future
Solaris81 said:
Which network are you on?
Also are you 100% sure AOL used to stay connected because i thought the same thing about IM+ but a lot of my messages weren't getting returned. I signed into 2 different accounts, one on PC one on phone to test and it turned out the same thing was happening just not as obviously.
This is really frustrating, my old K800i used to stay connected to windows live for days at a time, my friends blackberry also has no trouble staying connected.
Click to expand...
Click to collapse
pretty sure it was connected constantly. i had some pretty lengthy text sessions and i never got any error messages (IM not received, user not on, signed off, etc). i mean, i can never be 100% sure, but pretty sure. i only used it fo ra couple weeks before getting rid of it, it was creeping death slow for some reason
I'm too really desperate for a solution to this problem. My device is a HTC Touch Pro2 running Windows Mobile 6.5.
The case is that I will launch a new business site in just a few weeks whos customers are for the biggest part young intellectuals more often than seldomly really integrated with the modern IT-development. Hence I've always wanted to add the Windows Live messenger plugin to the site so that our customers can have a live chat completly anonymously without having their IP traced and logged which is the case for the markets paid services. Furthermore, the msn live plugin is completly ad free and doesn't cost a penny. The paid services out there that other corporations use for their live chat often comes with an URL to the host even though the customer are paying for their live chat module. The most important part though, is that I can bring with me Windows Live Messenger wherever I go which for the most part is a complex and not even that usual solution in the paid service segment. I think you can understand my problem now =) I'm just desperate to have my live messenger in the phone ALWAYS and ALWAYS stay connected.
For an example of the plugin I'm refering too have a look at my personal website:
martinandersson.com
A little more specific information describing what really happens with my device:
Windows Live version: 10.7.0061.0500.2000. Language: Swedish (Also the language of my OS).
I am running the client non-exclusivly. It always stays in the taskbar and never quit on me unlike what happens to programs that stay open running in the background for a longer period of time. In that way, it works great.
The main Windows Live window's (which are displayed and runned as a seperate program) options/settings are set to sync my e-mail although the frequency are set to "manual" and the other options below this drop box are for some reason greyed out. I guess this has to be interpreted as if live doesn't sync my mail at all, which I like being that I do not have an hotmail account or need this feature in any way.
The status of my phone always always show two small 3G icons (one just '3G' and one '3G' above a meter) and if I click in this field I see a ticking clock which shows that it is indeed connected to internet ever since my phone's last reboot. This has never been in any other way. Still, I did download the DiamondTweak and enabled the "internet always on" feature, but again, I do not think that really was the issue and from what I can tell, the DiamondTweak just hasn't made any difference at all.
One detail of great importance is this; Whenever I browse the internet, update my rss feeds or switch to the messenger contact list window through the taskbar, the 3G symbols changes to display an H. That tells me that this "H" must show for the phone to have a "real" internet connection? Could this be the trick, one has to find a fix to always have the H show? If that would be the case, I just can't understand why the phone says it is indeed connected to the internet when there's just a 3G-symbol in the status. Anyways..
Even though the messenger dies completly and just as what this threads owner wrote, shows a "wireless connection lost" message when I swich to its contact list window, it sometimes live for quite a while. The thing is that it just doesn't get the message instantly. The phone can be in standby mode (really haven't figured that thing out, everybody keeps saying "standby" mode but for what I can tell all that happens is that the display goes of) for sure, and then I write myself a message through the live chat plugin on my site but it takes about 6 to 10 minutes for the phone to give a sound and notice me of this message. And again, for the most part the live messenger doesn't stay alive for that long, the sites plugin goes offline and then if I turn the phone's display on and access the live messenger it says that the wireless connection has been lost and reconnects.
Moreoever, it never gets my plugin to go back online either. For that part to happen, I have to first get online with a desktop client and then again login with my phone. For if I stay online with the desktop client, the phone's client is indeed alive, but won't receive any messages. I have to reconnect with my phone so that my desktop client gets thrown out. But of course, is just a matter of time before my live chat module and my phone's client gets offline and I have to do everything over again. The really annoying part is that the phone's client dies a long time before the site's plugin catch up and goes offline. Hence I might loose a lot of customers who think they are chatting with me but never get a reply.
Given the description above, I think the problem really is that live messenger doesn't ping or talk with its server that often, IF the phone is in standby mode. If it isn't, if the display is turned on, I recieve my messages instantly and everything works just fine. Sure there must be an easy fix for this problem, a small edit to be done in a config file somewhere?
All help and all problem experience is much appreciated.

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