Database Develop

Help revive my dead Kaiser

I have a big problem which I hope all you Kaiser gurus can offer some advice:
I got my Kaiser two weeks ago, pop in my USA T-mobile sim card (GSM only) and it worked perfectly. I then went over to Taiwan and the device was put in Airplane mode for about 10 days. When I get back to the states, the phone no longer works; all other features of WM6 works except it the phone service.
It cannot find the t-mobile network regardless in auto or manual network selection mode. I tried the SIM card on my other phone and it works perfectly so that rules out the SIM card. I did a hard reset and it didn't cure the problem.
Question is, can the altitude or air cabin pressure somehow killed the phone portion of the unit?
What other diagnostic methods do you recommend?

Hmm I dont know if this is a good idea but emergency services like 911 should still work, even without service. And by that I mean without being signed up for service. So it might help to test 911, then hang up if it rings once. Just to see if your radio still works. If it does, then the issue might be that the phone is not configured correctly to T-mobile.
Now this is only true in the USA. I'm not sure where you are from. But given that the USA has just about the oldest infrastructure in any developed nation, I'm confident it can only be better where you are from.

No, 911 does not work. Does this mean my radio is fried? What can I do?

hmm... this sounds like a bad radio flash gone wrong... and not saying so!

I tried it with my friend's AT&T Sim and it worked perfectly. Does it mean it's the carrier's problem?

it means probably your phone got sim lock somehow. Just do hard spl and unlock it.

I'd get another T-Mobile sim card if your device works fine with an AT&T sim. I realize you said your T-Mobile sim works great in another phone, but that's the only thing that makes sense.

Ok I'll try that. Problem is, I have several other T-mobile lines and I tried those SIMS already and no cigar.
Anyone else can contribute any ideas? HTC is not support me because this is an import phone.

mutantblack said:
it means probably your phone got sim lock somehow. Just do hard spl and unlock it.
Click to expand...
Click to collapse
This is MISLEADING info !
Hard-SPL = CID unlock = ROM options
it does NOT unlock the SIM !!

hello all
i got the "no sevice" problem which looks like the same as Valleydog's.
i got my kaiser about 1 month, everything goes very well
today im in class and turn on the flight mode.
when i turn off the flight mode, it cant find the sevice any more,it tells "no sevice"
i cant dial any number including 911,86,110 etc......i swap my friends' cards they couldnt work,too
oh,just a nightmare to me, i flash the htc ship rom(which contains a radio),problem still...
could anybody help me, was it suddenly sim locked? possible?
Why such bad thing happens on me(good person)...........
KAIS130 with hspl v1,flashed many roms without problem,just this problem suddenly scares me
Sheng

This happened to me briefly the other day; running a stock T-Mobiles Vario III with NO rom flashing done to it.
I went to make a call and there was no service. The phone had been in my pocket for a while. I soft reset it and it worked after that, but took about 5 minutes before it picked up a signal... It's been fine since though.

This really sucks... I will head down to the T-mobile store and try out all their SIM cards until I find one that works.
The thing that puzzles me is that the other carrier's SIM (AT&T) works fine

Why such bad thing happens on me(good person)...........
Click to expand...
Click to collapse
Haha....im sure its got nothin to do with that....mebbe u dun pray enough

Here's an update...I tried 3 working SIMS cards in T-mobile store on my phone and it still does not get signal.
Very frustrated at this point.

My phone worked intermittently at one point but now it's dead again. What a piece of crap.

This is so annoying, and HTC have no answer regarding this issue.
It is clearly not a hardware fault!!!
I have the same problem & it is so frustrating you guys can't imagine.
I have always loved HTC machines, but I am thinking never again!
Regards
Andre'

saper747 (andre),
Where are you located and what have you done to troubleshoot the problem so far?

Did you call T-Mobile to see if they have something configured wrong on their end? If the phone works with an AT&T sim, it would seem something on T-Mobile's side wasn't right.

There is nothing wrong as confirmed by T-mobile, the same SIM works on any other unlocked phone except my Kaiser

valleydog said:
saper747 (andre),
Where are you located and what have you done to troubleshoot the problem so far?
Click to expand...
Click to collapse
I am located in Israel I have tried 7 sim cards (2 -cellcom,3 -orange,1 -02 uk& 1-t-mobile ) non of them work on my Kaiser but they do in any other phone!!!
I have done soft resets & hard resets nothing helps.
it all started after I was trying to roam to another country and a day later my battery went dead, the next thing i new it wouldent register any network ,

Help...Seriouz Problem with SIM not taking network

Plz Help...Seriouz Problem with SIM not taking network
--------------------------------------------------------------------------------
I have posted this problem in Kaiser Upgrading but got only one reply that didnt work either, so posting here too, as i get very few views there, so assuming such problems are better put here... reposting it here.
************************************************** ***********
Hi all!
No matter how muchever i try, the phone radio does not connect to my Mobile Network. It keeps saying "searching....." till eternity.
I was using Dutty's V4 + 1.27.12.32 radio.
Around 10 am i try to connect to gprs, and i am not able to, then i do a soft reset, and then i see that my phone cannot connect to my mobile network at all. My mobile network is AIRTEL, in India. The phone keeps saying "searching..." and never stops that and hence now i am not connected to my network.
I have flashed different radio roms since morning - .17, .11, .32 again but no luck. Then i reflashed it with Schaps latest 4.33 rom (wm6), but still no result.
Then i thought maybe my sim is bad, and so i put my wife's Vodafone sim, and that worked! (Vodafone works on a different band than Airtel. this i know coz i have a SonyEricsson Mobile handset 3g-enabled of "3" from australia which works only with Vodafone in India, and not with any other network)
Then i put my sim back and it doesnt work again. While my sim is working perfect in my wife's iPhone.
can someone please help me in this, and tell me what i can do?
i wonder if the phone is somehow network locked or something like that ?
i sure did HARDSPL when i first got the TILT one month back. I have also tried flashing with WM6.1 and its respective radios, but with no success.
I tried a new SIm card .. Didn't work.. I tried at&t card didn't work..
Finally I now have the old rom that came with it back on it incase I try to call the manafcature to see if they can fix it.. Please helppppp.. Will donate if some help me fix it. Thanks
Thanks a lot guys!

O2 sim not working

Just bought a kaiser, flashed 3.29Hard2, HyperDragon IV IOLITE and I unlocked it using OliPro's tool. Problem is my O2 sim doesn't work, I've tried a Virgin and Orange sim and they both work fine.

hi there, i have been having a similar problem, i get a signal very rarely with o2 i was told the solution was a different radio.

do you happen to know what radio that would be? I've tried 2 different radio's that come on Orange ROMs and the one that came with HyperDragon IV ROM. I might try a newer sim card, mine is pretty old.

did u find a solution, i have the same problem, a rare signal on o2, no one replied to my thread, maybe u have found one that works not to bad ?

well so far i have managed to get a signal elsewhere bar my house and my gfs, i flashed it with a new rom, she has the phone the now but ill let u know what radio and rom that is in it

Hope i'm ok? Just ordered an 02 simcard as contract on Vodaphone about to run out and 02 offer the best data bolt on for the price.
Mind you i'll spend all day flashing every Radio available if i end up with a signal issue
My nightmare carrier has been 3 so far.... It'll all depend on carrier signal masts... As Radio's can just be flashed and still not help if the carrier is not giving out a good signal in your area.....

My problem was exactly what I thought, my old sim card. I went to the O2 store today and got a replacement sim (had to ring customer service's to keep old number) and it works now. It has to be a 3G sim.
To check if your sim is 3G, it should have a serial number on it, if the last line starts with 3G then it is.
Btw I'm now using the radio that came with HyperDragon IV which would be 1.65.24.36.
If any of you get good signal with another rom/radio please do tell!

Diamond wont receognise sim card

i have a problem with my diamond. It only reads my sim card, wont read any other sim card that is inserted. It was originally using XOR morna rom, done a new flash and still same problem. Re-flashed with a original HTC rom, but still same problem. I some how think its not a software problem as it has been flashed/hard-reset numerous times.
Any one know what problem can be or if anyone has same problem, with solution
thanks
kerim

Mmmm...
When you say it only reads 'your' SIM card, do you mean it's SIM locked. If you're on vodafone for instance, and you put another vodafone SIM in, does it recognise that? Or do you mean it won't allow any other SIM at all... even if the network's the same?
If it's the first option, your device is obviously SIM locked, if it's the second option, have you installed any security software like Ultimate Theft Alert, or similar, which will also block any other SIMs??

its not sim locked, it was an unbranded phone when i first got it. I am on three and have tried 3 different other three sim cards and also a vodaphone simcard, non of them work.
Its like there is no sim card at all. Im starting to thinbk its a hardware problem not software as i have flashed it few times now with different roms

any ideas, i need to get this working urgently

Mmmm...
Definitely sounds like a hardware issue to me. It's probably time to send it away

Hey Kerm when you put the sim cards does it ask you for for the pin??? or what you could do is see if you can try to clean the sim contact in your phone or run a eraser over the sim card contact and see if there is a difference

had a problem with an unreadable sim-card a few months ago as well; A new sim-card solved my problem... But since you are having trouble with 3 different cards, it might be a hardware problem in your case indeed.

doesnt ask for any pins, as soon as the phone starts up with another sim card inserted, it says no sim card. When it starts up with mu simcard inserted, phone function runs as normal, i can see reception bars etc

I had the same problem when i received my diamond. Tried several sim cards but none was recognized.
I received a new phone because it was a hardware failure.

Sounds like mu has a way of making a new kinda sim lock that only works with there phones ,I would digg a lil deeper and make sure its not a sim lock on your phone

what do you mean by MU, couldnt make it out. How can i find out about if its been sim locked

[Req]Blackstone with O2 Uk

Hello everyone.
I'm beat. I was up to silly o'clock this morning trying to get this thing working.
I purchased to unlocker from this site as I have no posts. I've tried many different roms and radios but I still get no service when I plonk in my o2 sim card.
I have a touch HD that was registered to the orange network that I bought off a friend of mine. I wanted it to work with o2 so I downloaded the unlocker program (paid for) and did all the updating and unlocking that entails.
I then tried a few different roms (even tried win 6.5 but my battrey was getting drained at a silly rate)
The problem I have is that whichever radio I get it's not working with my O2 sim card. I have the little G symbol but it keeps asking for data connection setting and the phone is showing no service. I have even tried radios from other phones with no luck. I'm on the offical htc 1,56,401,0 (43972) WEE rom at the moment and the 1.12.25.16 radio and I'm also getting the greenscreen at the load up but a quick on off fixes that.
I searched the forums but still no joy.
What do I have to do?
Please, you are my only hope.
Thanks in advance.

Do you have the right SPL? (http://forum.xda-developers.com/showthread.php?t=431217)
I used to be Orange, had it unlocked, and am now on o2 with no problems. I use 1.17 radio but I don't think that's the issue

Tried it just now.
Thanks for the advice.
Tried the HSPL Wrapper on that thread, updated the radio to 1.17 but it's still showing no service. Any other ideas?
Thanks again.

did you try put another sim card inside the phone?

I just have O2 cards atm. Still now joy though.

I am a failure.
I've just done a cracking stew in the slow cooker. First time making dumplins. I can rebuild and format a PC in less that two hours but this thing has got me beaten. I suppose I could use it for an e-book reader.
I've now got SPL-1.56.Olnex on there with the blackstonehenge Rom.
and 1.17.25.09 radio but it still won't connect.
If anyone has any better ideas I will make them some stew and dumplins. Geographical location allowing, and if the gf lets me have friends round.
Thanks anyways.
henshu

http://forum.xda-developers.com/showthread.php?t=521206

@chg1282002
i think the OP said that they have bought this already

i used to be on orange, now on O2.
how old is the O2 simcard? i think this is the most likely cause

Yes, I already purchased the unlocker. I also tried a newer sim card that was a Christmas present. I'll nip out today and get a 99p sim card from another network. Any suggestions which would be best?

Works with vodaphone
Yes, it registers and works with a vodaphone simcard. It also works with t-mobile but I can't send or recive calls on that (mightbe a sim thing with a need to top up or something) But a new o2 PAYG sim card and my old one still bringing up no service.
Anyone got any suggestions about any manual settings I can do?
Cheers,
henshu

henshu said:
Yes, it registers and works with a vodaphone simcard. It also works with t-mobile but I can't send or recive calls on that (mightbe a sim thing with a need to top up or something) But a new o2 PAYG sim card and my old one still bringing up no service.
Anyone got any suggestions about any manual settings I can do?
Cheers,
henshu
Click to expand...
Click to collapse
Your operator does have any rom for Touch HD on their site? If it does, try it and see if it works.
Also read this page, seems to be an O2 rom for Blackstone devices http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Versions .
This page may be usefull too http://forum.xda-developers.com/showthread.php?t=444170

henshu said:
Yes, it registers and works with a vodaphone simcard. It also works with t-mobile but I can't send or recive calls on that (mightbe a sim thing with a need to top up or something) But a new o2 PAYG sim card and my old one still bringing up no service.
Anyone got any suggestions about any manual settings I can do?
Cheers,
henshu
Click to expand...
Click to collapse
Hi henshu. Have you tried checking your band settings. Make sure they all are set to Auto. Tap on phone then options then band.