Database Develop

Can not delete/ rename files through explore or on device. Unable to synchronize.

Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???

Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.

Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.

Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.

Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.

This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!

Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.

I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...

Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.

I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.

HELP!!!Actisync not connecting at all - "support code 0x86000107" ???

I need to flash a new rom, and my tilt wont sync for some reason to my pc. it has before. but now, it just wont, wont even give me a notice saying it cant sync.... this was the support code on my phone when it says view status
"actisync encountered a problem on the desktop
support code: 0x86000107"
any help?
edit: I'm running windows xp not vista

turboxer said:
I need to flash a new rom, and my tilt wont sync for some reason to my pc. it has before. but now, it just wont, wont even give me a notice saying it cant sync.... this was the support code on my phone when it says view status
"actisync encountered a problem on the desktop
support code: 0x86000107"
any help?
edit: I'm running windows xp not vista
Click to expand...
Click to collapse
Why don't you do a search or google first?

Delete the PC files
I use XP64, and have experienced this a few times when I've moved pictures out of the backup file on the computer. The fastest way to resolve this is to delete the entire file structure backing up your phone from your PC. If your phone is named "TOM," then there's a whole file structure backing up the phone. If you are okay with deleting the mirror files from your computer, you should. Then when you go to Sync, activesync won't see it, and it'll create a new one. Its a sledgehammer solution, but it works.

Duplicate issue of http://forum.xda-developers.com/showthread.php?t=377823&highlight=86000107 (Seaching for 86000107 found me the thread )
Please discuss there.
Thanks
Dave

Any suggestions for installing SPB Mobile Shell?

I have a stock ATT Tilt, with the stock ROM (6.0)
I am trying to install SPB Mobile Shell. I have never used the software before and downloaded the trial. Each time I try to install the CAB from my device, it is unsuccessful.
Any suggestions? (And yes, I have redownloaded the software and tried to install it a number of times)
Thanks

freddiemac1 said:
I have a stock ATT Tilt, with the stock ROM (6.0)
I am trying to install SPB Mobile Shell. I have never used the software before and downloaded the trial. Each time I try to install the CAB from my device, it is unsuccessful.
Any suggestions? (And yes, I have redownloaded the software and tried to install it a number of times)
Thanks
Click to expand...
Click to collapse
where are you trying to install it too? does it say anything else besides unsuccessful?

freddiemac1 said:
I have a stock ATT Tilt, with the stock ROM (6.0)
I am trying to install SPB Mobile Shell. I have never used the software before and downloaded the trial. Each time I try to install the CAB from my device, it is unsuccessful.
Any suggestions? (And yes, I have redownloaded the software and tried to install it a number of times)
Thanks
Click to expand...
Click to collapse
Never had this problem, are you using the right version?

I have downloaded it three times from spb's own site, both to my computer and directly to my device. (I don't have a windows machine, so I am downloading the CAB files). I even downloaded the EXE file and extracted the CAB from it.
Each time as I click on the CAB file (on my device), it says Installation was unsuccessful.
Any thoughts?

Mobile Shell
Have you made sure to check it's box in the "today" settings page to activate it on "today". Also remember to uncheck everything else on that page.

It's not installed...so there is nothing to check. Just trying to figure out how to install...

freddiemac1 said:
It's not installed...so there is nothing to check. Just trying to figure out how to install...
Click to expand...
Click to collapse
i'm having the same problem! i can't find any way to fix it either!

Go to Settings/Today/ Items and uncheck all items on your today screen. Load the SPB onto your SD Card, however when you click it and it then prompts you to the location installation, leave it on Device.

asfoor said:
Go to Settings/Today/ Items and uncheck all items on your today screen. Load the SPB onto your SD Card, however when you click it and it then prompts you to the location installation, leave it on Device.
Click to expand...
Click to collapse
done that and still does not work

here you will be OK with this trial version...
http://rapidshare.com/files/177073963/SpbMobileShell2.arm.cab

Thank you so much. It finally installed....but
However, it is only v. 2.0.0. Anyone know where to get the latest version THAT WILL INSTALL?

You can download direct from SPB themselves, or a software provider like Handango lets you download the trial version.

I have seen the same issue with installations of this too. I found that the installation .cab file was too small and so (althought it 'appeared' to install) it failed. I got round the problem by downloading directly from the PC and then moving the cab to the SD card before installing from there.
This would not account for your failed PC installation but may be worth a go if you still find it an issue.
Regards
Tony

Hi,
I had the same problem last night, the CAB would not install from the SD card or Main Memory.
In the end i downloaded the EXE from SPB and installed via Windows Mobile Device Center (old ActiveSync ) and it was fine.
Cheers
Dan

Hello...i am new in windows mobile, and my kid's cp running 6.1 in asus p320 asking me to help her to change it in a finger friendly phone, but problem was that everytime i install spb direct from the spb site, got an unsucccesful message at the end of the installation, were it took me so much time just to find out (not to mention it stuck from 43% installation indicator) its unsuccesful. tried to install it to the device itself but says not enough memory, so i used my storage card instead. Pls help and tell me exactly how to install it.
thanks and more power.

Activesync

Help required please. I want to HSPL my phone but i need an internet connection to do that. The problem is whenever i install activesync and connect my phone, the wireless internet on my laptop just don't work even after disconnecting my phone and i have to restore my windows to a time before i installed activesync in order to make my wireless connection work again. Please help me to solve this problem any setting in activesync i need to change to make it work? I will really appreciate your help.

Delete and recreate your sync relationship.
Make sure you select enable wireless connections while sync'd.
Regarding HSPL, have you tried thre manual install first? Otherwise it'll cost you.
Also, with the auto install or installing via RUU.exe active sync will disconnect and only USB connection will remain so it should be able to connect to the network during install.

I have resync many times but my internet doesnt work. It doesnt even work after removing the phone from active sync. The only way to make my connection work again is to restore my computer to a date before installing the activesync. Anyways i will try to connect it through my office computer if it didn't worked again.
And i am installing HSPL for the very first time so pls guide me on this, what's a manual install. I went through this thread
http://forum.xda-developers.com/showthread.php?t=520312
and going to install through this file " Topaz-HardSPL_V5_00R5_183HSPL.zip ". Am i doing it correct? And i dont have to install HSPL 1.33 before installing 1.83, i can start directly from 1.83 right??? And after that i will install the energy ROM through storage card method. Please confirm that i am doing it correctly. Any help regarding this will be highly appreciated.

Not sure about your ActiiveSync issue. So you instsall AS and you no longer can access internet from PC? What OS are you running? If its Vista, you use Windows Mobile Device Center, which replaced AS.
Regarding HSPL, I will be brief in my explanation and point you back to the thread and search for my posts as I have posted instructions there many times, they just get buried in the many pages.
There are 3 methods to flash;
1. Auto Install, where you download the Topaz-HardSPL_V5_00R5_183HSPL.zip and the enablenewrapi. cab, copy and install .cab to your device, sync to PC, then run .exe.
This method will ask you to donate and will not work unless you do.
2. Flash from SD card, you can rename any .nbh file to TOPAIMG.nbh, place in the root of your SD card, enter bootloader mode (search for instructions) and it will initiate the flash.
3. Custom RUU, find and download Topaz RUU.exe, place .nbh file in same folder as RUU.exe, sync your device to you PC and run the RUU.exe.
I use #3 exclusively and have never had an issue, others get stuck at 0% progress an have to soft reset.
I believe you need to flash 1.83, then flash to 2.51 but I am not 100% sure you can't flash directly to 2.51. Do not bother flashing 1.33.
I have provided tools for #2 and #3, #1 exe and cab are available in the HSPL thread.
If you thoroughly read all of my instructions and it does not work, your only option will be to pay through the auto install method and if you encounter issues open a ticket as instructed in the thread.

Thanks a lot. I will try the #3 method. And will post how it went. Thanks again.

I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5 before.

help
adnanbaig18 said:
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5
At me too most
I do not know what to do help please
Click to expand...
Click to collapse

All,
for those who have Windows 7 and run with Office 2010 64bits it's not possible to sync your phone. The solution is to deinstall office 2010 and install office 2010 32 bits. You don't have to save your settings and files, after installing your system find everything incl. account setting
I still had sync problems; the second time i pluged in, my pc did not find my phone. Looking on internet i found the next solution and after trying i must say it works;
Same issues!
Here is what I have done:
Step 1: Connect my Samsung Omnia (SCH- i910) Touch Diamond II to the USB Port of PC. Windows automatically installed driver in device manager called "Microsoft Windows Mobile Remote Adapter." Windows Mobile Device Center automatically loaded.
Step 2: With WMDC running, I can browse all files on device, my storage, and storage card. I have options to add/delete programs. I can sync with Windows Media Player. I can also download all pictures and video files to the PC with a single click!
All this is great but the MOST important thing to me is to sync my Contacts with Microsoft Outlook. When I press "sync", if it hasn't tried to start automatically, the green icon in tray spins, everything looks like it's going to work but nothing. It just hangs there till I finally cancel and exit. Looking through other tips, I read something about windows firewall. I have enabled the recommended entries as well as disabling firewall completely with no results.
Further testing, I can sync mobile favorites if I uncheck all others but still can not sync Contacts. Need a fix!

All,
be also aware of remove hardware, then remove generic serial rejecten.
Regards, John

Windows 7 and Office 2010 can sync with Touch Diamond. First you must setup mail account in Outlook, and it must be default mail client, and then everything can be synchronized. Windows Mobile Device Center is prerequisite 32bit or 64bit version, depending of Windows 7 version
cheers rikee

First Windows Phone 7 App Unlocker Released

Hi Just wanna share the info regarding unlocking WP7, sorry if this posted in XDA already, but in case somebody want to try this unlock tools... here it is..
Microsoft allows developers to unlock their device for sideloading their applications for testing purposes using their marketplace account. Creating a marketplace account requires yearly charges of 99 USD which is difficult for new testing developers to pay for. A groups of developers have released a new Windows Phone 7 unlocker tool which provides the ability for anyone to unlock a WP7 device without a Marketplace developer account. The developers claim that this tool is completely safe and reversible for the phone and the app even allows you to relock the phone. Just download the exe,run it when your phone is connected. Thats it..Your phone unlocked. Here is the download links,
http://walshie.me/ChevronWP7.exe
http://www.multiupload.com/4T7AYFWLSZ
Congrats to the developers of this tool, the chevron group consisting of Long Zheng, Rafael Rivera and Chris Walsh. Follow their blog for more details on this project.
Click to expand...
Click to collapse
Link source: http://wmpoweruser.com/first-windows-phone-7-unlocker-released/

error the application says
(Sorry, i'm having trouble communicating with the phone,
-Please make sure it's connected using usb
-Please start the Zune application)
the zune app is detecting the phone I might be getting this error because i'm using win 7 64bit

vdub804 said:
error the application says
(Sorry, i'm having trouble communicating with the phone,
-Please make sure it's connected using usb
-Please start the Zune application)
the zune app is detecting the phone I might be getting this error because i'm using win 7 64bit
Click to expand...
Click to collapse
for all who are having issues i found a way that should definately work.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=04704acf-a63a-4f97-952c-8b51b34b00ce&displaylang=en
download from the above link. install first.
Once you installed whats above then do the following:
1. Connect Windows phone 7 (HD7 for me)
2. ON THE DEVICE go to http://www.chevronwp7.com/cert and install. Lock the phone and leave it.
3. edit the properties of ChevronWP7.exe (I am running windows 7 64 bit.)
a. Run in compatibility mode XP SP3
b. Run as Admin.
c. Apply those changes and exit. DO NOT RUN IT YET
4. Start up the Zune software, and make sure it detects your phone
5. Run ChevronWP7 (If you get the pin code error, simply slide the lockscreen up so you can see the tiles, and run the program again.)
6. Then click all of the check boxes and unlock
There you go. This is just how it worked for me. If you have any questions, Ill try to help you.

HackMimic said:
for all who are having issues i found a way that should definately work.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=04704acf-a63a-4f97-952c-8b51b34b00ce&displaylang=en
download from the above link. install first.
Once you installed whats above then do the following:
1. Connect Windows phone 7 (HD7 for me)
2. ON THE DEVICE go to http://www.chevronwp7.com/cert and install. Lock the phone and leave it.
3. edit the properties of ChevronWP7.exe (I am running windows 7 64 bit.)
a. Run in compatibility mode XP SP3
b. Run as Admin.
c. Apply those changes and exit. DO NOT RUN IT YET
4. Start up the Zune software, and make sure it detects your phone
5. Run ChevronWP7 (If you get the pin code error, simply slide the lockscreen up so you can see the tiles, and run the program again.)
6. Then click all of the check boxes and unlock
There you go. This is just how it worked for me. If you have any questions, Ill try to help you.
Click to expand...
Click to collapse
thanks worked like a charm although the program took like 15 mins to install lls it crazy because i'm using a core i7, but thanks for the tip I was at a stand-still til you showed up.

vdub804 said:
thanks worked like a charm although the program took like 15 mins to install lls it crazy because i'm using a core i7, but thanks for the tip I was at a stand-still til you showed up.
Click to expand...
Click to collapse
no problem bro. I spent 3 hours reading and trying on several machines till I found all that info in several places. It just did not work for me on XP but every os beyond from ms did.

I did every step, but it still doesn't work.
It keeps throwing the error
Sorry, i'm having trouble communicating with the phone,
-Please make sure it's connected using USB
-Please start the Zune application
If the phone's locked, it does show "Your phone is PIN locked" or sth.
I'm also running Windows 7 64 bit.

help
everytime i run chevronwp it crashes help

help
when i run the program and go through the check list and hit unlock i get a message that says the program has stopped workin help

1. Did u download and install the thing from the link to ms?
if no then that might be part of ur problem
2. Do u have Skype or any other app like that running on ur machine?
If so then u need to full close out of those apps. Make sure there process's are not still active. U can do so through task manager.
3. In Zune when ur phone connects does it say ur name or guest?
If guest then u need to hit the button below the phone image to set up ur phone to be the main user.
4. Did u sign into Zune?
If no then sign in. I was signed in when it worked for me.
I hope that helps troubleshoot ur problem.
Also try re downloading the unlocked app. If it was zip/rar it might of unpacked incorrectly.

1. Yes, I verified that because I can access the editor and Application Deployment (by searching for it..)
2. Only MSN, but that was switched off.
3. Will have to check, but I think it's the name of the phone.
4. Yes, I tried when signed in and out.
I will try booting in safe mode, maybe that helps.
I'll get back to you.

I have Win 7 64 bit as well and got all the same errors.
I then tried it on a Win 7 32 bit machine, with all the same settings, and no problems at all. Unlocked within a second.
Thankyou.

Taken from the chevronwp7 blog
seems that this tools dev has been temp stopped
tryed to dl the cerv from the link bellow
http://www.chevronwp7.com/cert
however its just goes to a 404 error page now
managed to dl the tool before the shutdown but seems to require the cert to work on a x64 machine
any ideas?
post from chervon bellow
Code:
ChevronWP7 Dev Team: “Earlier today, we were contacted by Brandon Watson, Director of Developer Experience for Windows Phone 7, to discuss the ChevronWP7 unlocking tool.
Through this discussion, we established a mutual understanding of our intent to enable homebrew opportunities and to open the Windows Phone 7 platform for broader access to developers and users.
To pursue these goals with Microsoft’s support, Brandon Watson has agreed to engage in further discussions with us about officially facilitating homebrew development on WP7. To fast-track discussions, we are discontinuing the unlocking tool effective immediately.”
Hope you already downloaded the software (^_^)

You will find it here.
You'll have to send it by mail to your HD7 to install it on your device.

MonteCristoffOn said:
You will find it here.
You'll have to send it by mail to your HD7 to install it on your device.
Click to expand...
Click to collapse
lol you beat me to it. make sure you extract the cert file from the zip before you attach to an email. just select the cert wait for it to download then select it again when you see the little shield next to the attachment. Then it will ask if you want to install the cert. do it and your set as far as that part of the process is concerned.
If your having issues with it in win7 x64 try changing the exe's compatibility to xp sp2 or sp3. i think i set mine to sp3 on my win7 x64 machine.
also make sure when your phone is sync to unlock your phone so its sitting at the start menu.

it worked! thanks montecristoffon for uploading of the cert file and and hackmimic for the guide.
Cheers!

HackMimic said:
lol you beat me to it. make sure you extract the cert file from the zip before you attach to an email. just select the cert wait for it to download then select it again when you see the little shield next to the attachment. Then it will ask if you want to install the cert. do it and your set as far as that part of the process is concerned.
If your having issues with it in win7 x64 try changing the exe's compatibility to xp sp2 or sp3. i think i set mine to sp3 on my win7 x64 machine.
also make sure when your phone is sync to unlock your phone so its sitting at the start menu.
Click to expand...
Click to collapse
I sent the reg file to my hotmail account and after downloading it tells me there is no app associated witht his file type. Am I missing something?

enyaj said:
I sent the reg file to my hotmail account and after downloading it tells me there is no app associated witht his file type. Am I missing something?
Click to expand...
Click to collapse
you need to install the reg on your pc. you need to send the cert file to your hotmail.

Friends I'm not getting the error when the ChevronWP7 tenatar open even as administrator. vm_web installed and error still continues. Thank you help me there. etou using windows 7 ultimate 32bts.
else how do I install phone.regAdd what steps to install it

rdia said:
Friends I'm not getting the error when the ChevronWP7 tenatar open even as administrator. vm_web installed and error still continues. Thank you help me there. etou using windows 7 ultimate 32bts.
else how do I install phone.regAdd what steps to install it
Click to expand...
Click to collapse
there should be a reg file. Just double click it and let it add to the registry on ur PC not the phone.
Phone = install cert
PC = install reg

Hi does this unlocker tool allow for third party apps to be installed? sorry abit confused about all this