Help! Phone will not sync/connect to pc - Touch Diamond, MDA Compact IV General

I have a diamond running juicy's rom and I am trying to backup my contacts to install a new rom. I have now tried on 3 different pc and activesync will not start or even see my phone.
The pc installs it as an internet sharing device and nothing else can be done from there.

from today i am having this issue as well.... no luck so far, it does find the 4gb storage so im going to try another rom using that method to see if it fixes.

changed rom, no difference. no idea...

Check settings on your phone,
settings > connections > USB to PC

Related

Remove Programs -Programs in storage memory is empty so I cant uninstall or install

When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
The other odd thing is that cant install anything now. I tried to install a cab and I received the "programs was unsucessfully installed". The last program I installed before I noticed this issue was resco. Any ideas, I dont want to try a hard reset. Thanks.
I am also having activesync issues.
No Ideas?
Is there a reg hack anyone can think of? My bigest issue is not being able to uninstall/install anything!
Please specify more on the active sync issues? You might have to do a hard reset, or else this problem will stay. And are you talking about the ROM built apps or apps you installed your self?
gehcmatt said:
When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
The other odd thing is that cant install anything now. I tried to install a cab and I received the "programs was unsucessfully installed". The last program I installed before I noticed this issue was resco. Any ideas, I dont want to try a hard reset. Thanks.
I am also having activesync issues.
Click to expand...
Click to collapse
I have had the same problem twice already.
The first time I did a hard reset and started from scratch, the second time (this week) I just restored a backup I made with sprite backup and everything was working again
Just make sure the backup, (you do have one don't you) was made when the remove programs still showed the programs that were installed.
active sync issue
when I connect the tilt to my laptop active sync on the computer sees the tilt but I cant sync. I can explore the tilt. When they connect the computer says close to the following, "Sync cannot be completed sucessfully. Reconnect your device and try again. If the problem persists see active sync help." I click ok and a new profile is create each time.
Now for what active sync says on the tilt. It says, "To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC.
IF you company supports syncing directly with its Exchage Server you can set up your device to sync to it.
Learn more about synchronizing with a server."
The Sync button is greyed out as is options.
O ya, I did do several sprite restores from as far back as one month, (I do a backup at least twice a week) and still the same issue.
Any ideas?
gehcmatt said:
When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
Click to expand...
Click to collapse
Your registry is corrupted and the solution is a hard reset and then reinstall of your add on programs.
I've seen this several times on the Wizards. I've also seen the same problem in Win 2000 and Win XP.
If my reg was currupt, couldnt a restore fix it? I have tried that to no avail.
ive had this issue before, Just delete the partnership and create a new one/ restart computer(had too for my case, maybe it will help yours).
gehcmatt said:
If my reg was currupt, couldnt a restore fix it? I have tried that to no avail.
Click to expand...
Click to collapse
The problem is more then likely that your backups all have the same problem in them.
The only solution I could find is to do a hard reset (clear Storage) reinstall all apps etc, make a backup and keep it in a safe place then make another backup whenever something is added or removed, just make sure that all programs show in the remove programs screen before you make the backup, otherwise a restore will not help.
Another observation I have made is that each time it's happened to me I've either dropped or banged the PDA.
Thanks all for your help. Say if I do a hard reset and then do a restore from a backup, will I have to Reinstall all the software? The reason I ask is that I bought this phone used on ebay and it came with all the software loaded. There are a lot of programs and I cant find the installation programs on the phone of sd card.
gehcmatt said:
Thanks all for your help. Say if I do a hard reset and then do a restore from a backup, will I have to Reinstall all the software? The reason I ask is that I bought this phone used on ebay and it came with all the software loaded. There are a lot of programs and I cant find the installation programs on the phone of sd card.[/quote
You will need to reinstall all of the software first, and then do a restore.
BUT as I have said, if the backup is the same as the PDA ie: no programs listed under uninstall it won't help, you will need to reinstall everything again.
Click to expand...
Click to collapse
Moved this question to a new thread. Still need help with this issue! Thanks
Specifically what is the current problem?

Activesync

Help required please. I want to HSPL my phone but i need an internet connection to do that. The problem is whenever i install activesync and connect my phone, the wireless internet on my laptop just don't work even after disconnecting my phone and i have to restore my windows to a time before i installed activesync in order to make my wireless connection work again. Please help me to solve this problem any setting in activesync i need to change to make it work? I will really appreciate your help.
Delete and recreate your sync relationship.
Make sure you select enable wireless connections while sync'd.
Regarding HSPL, have you tried thre manual install first? Otherwise it'll cost you.
Also, with the auto install or installing via RUU.exe active sync will disconnect and only USB connection will remain so it should be able to connect to the network during install.
I have resync many times but my internet doesnt work. It doesnt even work after removing the phone from active sync. The only way to make my connection work again is to restore my computer to a date before installing the activesync. Anyways i will try to connect it through my office computer if it didn't worked again.
And i am installing HSPL for the very first time so pls guide me on this, what's a manual install. I went through this thread
http://forum.xda-developers.com/showthread.php?t=520312
and going to install through this file " Topaz-HardSPL_V5_00R5_183HSPL.zip ". Am i doing it correct? And i dont have to install HSPL 1.33 before installing 1.83, i can start directly from 1.83 right??? And after that i will install the energy ROM through storage card method. Please confirm that i am doing it correctly. Any help regarding this will be highly appreciated.
Not sure about your ActiiveSync issue. So you instsall AS and you no longer can access internet from PC? What OS are you running? If its Vista, you use Windows Mobile Device Center, which replaced AS.
Regarding HSPL, I will be brief in my explanation and point you back to the thread and search for my posts as I have posted instructions there many times, they just get buried in the many pages.
There are 3 methods to flash;
1. Auto Install, where you download the Topaz-HardSPL_V5_00R5_183HSPL.zip and the enablenewrapi. cab, copy and install .cab to your device, sync to PC, then run .exe.
This method will ask you to donate and will not work unless you do.
2. Flash from SD card, you can rename any .nbh file to TOPAIMG.nbh, place in the root of your SD card, enter bootloader mode (search for instructions) and it will initiate the flash.
3. Custom RUU, find and download Topaz RUU.exe, place .nbh file in same folder as RUU.exe, sync your device to you PC and run the RUU.exe.
I use #3 exclusively and have never had an issue, others get stuck at 0% progress an have to soft reset.
I believe you need to flash 1.83, then flash to 2.51 but I am not 100% sure you can't flash directly to 2.51. Do not bother flashing 1.33.
I have provided tools for #2 and #3, #1 exe and cab are available in the HSPL thread.
If you thoroughly read all of my instructions and it does not work, your only option will be to pay through the auto install method and if you encounter issues open a ticket as instructed in the thread.
Thanks a lot. I will try the #3 method. And will post how it went. Thanks again.
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5 before.
help
adnanbaig18 said:
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5
At me too most
I do not know what to do help please
Click to expand...
Click to collapse
All,
for those who have Windows 7 and run with Office 2010 64bits it's not possible to sync your phone. The solution is to deinstall office 2010 and install office 2010 32 bits. You don't have to save your settings and files, after installing your system find everything incl. account setting
I still had sync problems; the second time i pluged in, my pc did not find my phone. Looking on internet i found the next solution and after trying i must say it works;
Same issues!
Here is what I have done:
Step 1: Connect my Samsung Omnia (SCH- i910) Touch Diamond II to the USB Port of PC. Windows automatically installed driver in device manager called "Microsoft Windows Mobile Remote Adapter." Windows Mobile Device Center automatically loaded.
Step 2: With WMDC running, I can browse all files on device, my storage, and storage card. I have options to add/delete programs. I can sync with Windows Media Player. I can also download all pictures and video files to the PC with a single click!
All this is great but the MOST important thing to me is to sync my Contacts with Microsoft Outlook. When I press "sync", if it hasn't tried to start automatically, the green icon in tray spins, everything looks like it's going to work but nothing. It just hangs there till I finally cancel and exit. Looking through other tips, I read something about windows firewall. I have enabled the recommended entries as well as disabling firewall completely with no results.
Further testing, I can sync mobile favorites if I uncheck all others but still can not sync Contacts. Need a fix!
All,
be also aware of remove hardware, then remove generic serial rejecten.
Regards, John
Windows 7 and Office 2010 can sync with Touch Diamond. First you must setup mail account in Outlook, and it must be default mail client, and then everything can be synchronized. Windows Mobile Device Center is prerequisite 32bit or 64bit version, depending of Windows 7 version
cheers rikee

flash ROM without overwriting data

Is there a way to flash a minimal ROM to the SE X1 such that the data (documents, pictures, music, etc) on the existing ROM does not get overwritten?
taz1973 said:
Is there a way to flash a minimal ROM to the SE X1 such that the data (documents, pictures, music, etc) on the existing ROM does not get overwritten?
Click to expand...
Click to collapse
You have to backup these things, like putting it on your SD card or PC. No other way.
Seriously? There is no way of me getting to my data?
I am able to start the phone (get the "beta expired message" plastered all over the screen).
I can get into the bootloader and when I plug the phone to the PC I see a Microsoft USB sync device but cannot sync with it.
Is there a way to start active sync via an autorun file on the SD card?
Come on...there has got to be a way for me to get to the data on the phone.
taz1973 said:
Seriously? There is no way of me getting to my data?
I am able to start the phone (get the "beta expired message" plastered all over the screen).
I can get into the bootloader and when I plug the phone to the PC I see a Microsoft USB sync device but cannot sync with it.
Is there a way to start active sync via an autorun file on the SD card?
Come on...there has got to be a way for me to get to the data on the phone.
Click to expand...
Click to collapse
You cannot sync with it because your phone isn't on. As far as I know there is no other way then flashing or hard-resetting your device.
not that I heard of
the q sounds familiar, wasn't that already raised in another thread...?
Mod. edit: not dev related, moved to general
Here you go:
http://forum.xda-developers.com/showthread.php?t=673925
Same OP btw
on topic: afaik there is no way getting your data from a beta expired device (except the data on the storage card). And you can't flash a ROM without erasing the data on the phone.
What ROM are/were you using?
Maybe try contacting the Chef to see if he has any ideas...
I was using the Energy ROM. I already contacted NRG and he was not very helpful.
When the phone boots up, I can see the custom background image. I can also, with some messing around, get to the slide show and I see that all my pictures are there.
However, I cannot get the phone to connect to my PC via activesync (possibly because activesync is disabled on the phone). I tried to blindly navigate the menus but no luck so far. On the other hand, I was able to connect the phone to my PC using bluetooth, but for some reason OBEX file transfer is not working therefore Bluetooth explorer does not work with the phone.
If I slide open and closed the screen, I can somewhat navigate through some screens. If I hit the START button, I can navigate through all the menus, but then nothing shows up because of the white screen.
This is really frustrating because all my files all there, but just a wee bit out of reach.
I toyed with the idea of flashing with the smallest ROM I could find and then dump the ROM back to the PC and then use recovery software to try and recover the files. I would need to experiment with a second X1 just to be sure that it could work.
At this point, any ideas are more than welcome, and anything other than "it can't be done" will definitely be appreciated.
Thanks,
T

[Q] Galaxy Contacts Sync To Gmail Via Kies? need help

Hello Dear XDA Members,
I need some help with syncronizing my Phone Contacts To Gmail.
Im not a Newb User At Galaxy And Tried Many Methods.
First I Edited All of my contacts via Kies And Saved It On The Phone And On PC As *.scv File.
*When Im Importing The File to Gmail Most Contacts Are Shown On the phone without the phone number.
*Ive Tried To Create A New File Via Excel Using The Following Headliners:
First Name Last Name Phone Number 1 Mobile Number And nothing ive tried didnt work.
Contacts Are Agian Shown Without Numbers Or Numbers Show In "Notes" And Its Not Possible To Call.
*Ive Tried Also To Mark Only The "Phone Cotacts" And Export It To SD Card, But Its Making Me a File with 1453Contacts (I have only 180 On My Original List, Only 10% Of them has 2Numbers Or More.) (i have on my phone display total of 180contacts and my sim has 330contacts but its not marked.)
And Than When I Reload The File From SD Card To Gmail Trough The Phone, It Gives Me Many DOUBLES, Missing Numbers Etc...
Ive Been Tring To Do That All Day Long And Just Cant Find The Solution.
Can Anyone Help Me?! Please :]
Thank You Very Much Guys
Try this http://www.fjsoft.at/en/ (It's free) and use kies only for rom updating (only thing it can do properly )
Enjoy.
Even I am in need of managing my contacts & wondering what work flow should I adopt so all gets sync with phone & gmail., I tried MyPhoneExplorer its a good software I tried connecting my samsung galaxy I9003 but it doesn't work as yet with this new model, though it supports I9000.
Kies I find useless except the samsung official stuff updating,
sgsI9003 said:
...I tried connecting my samsung galaxy I9003 but it doesn't work as yet with this new model, though it supports I9000.
Click to expand...
Click to collapse
MyphoneExplorer should work with your I9003 too, try the uninstall/reinstall process.
ttf said:
MyphoneExplorer should work with your I9003 too, try the uninstall/reinstall process.
Click to expand...
Click to collapse
uninstall/reinstall the phone/modem driver or MyphoneExplorer?
I wish it connects with I9003, but it says "connection to phone could not be established, no device attached to usb".
I am connecting the phone to LCD monitor usb hub not to the rear usb ports, could that be an issue?
sgsI9003 said:
uninstall/reinstall the phone/modem driver or MyphoneExplorer?
I wish it connects with I9003, but it says "connection to phone could not be established, no device attached to usb".
I am connecting the phone to LCD monitor usb hub not to the rear usb ports, could that be an issue?
Click to expand...
Click to collapse
MyphoneExplorer of course ^^ (on your PC), check if the client part is installed on your SGS too.
About the Hub, yes it can be a problem.
check if the client part is installed on your SGS too
Click to expand...
Click to collapse
didn't understand this part, what does CLIENT mean?
sgsI9003 said:
didn't understand this part, what does CLIENT mean?
Click to expand...
Click to collapse
The software work as a client side (app on your sgs) / server side (app on your PC), in order to comunicate and synchronize, so when you install PhoneExplorer on your PC it install an APP on your SGS. Just uninstall/reinstall it on your PC and it'll push it automaticaly on your phone.
Oh I didn't connect the phone while I installed the MyPhoneExplorer that could be the reason.
Let me try this.
sgsI9003 said:
Oh I didn't connect the phone while I installed the MyPhoneExplorer that could be the reason.
Let me try this.
Click to expand...
Click to collapse
Make sure the debug mode is checked too (Settings -> applications -> devlopment -> USB Debuging)
Ok Thanks that finally solved the problem.
(it created few more problems while installing & showed a failed driver) but it took some time over 5-7 mins to initialize the modem & then showed it connected.
My phone explorer is great in terms of feature you can dial via computer receive calls via computer, send & receve sms via computer, edit/add contacts much better to do on computer than on small keyboard.
sgsI9003 said:
Ok Thanks that finally solved the problem.
(it created few more problems while installing & showed a failed driver) but it took some time over 5-7 mins to initialize the modem & then showed it connected.
My phone explorer is great in terms of feature you can dial via computer receive calls via computer, send & receve sms via computer, edit/add contacts much better to do on computer than on small keyboard.
Click to expand...
Click to collapse
Make sure kies is not running in background process and try it with the stock USB cable directly connected on the PC (maybe a hub issue).
Ok all problem solved now,
do I need to switch off debugg usb settings again when I need kies, its not connecting with kies now or is that background service of kies (which I killed) is mandatory to connect with kies?
sgsI9003 said:
Ok all problem solved now,
do I need to switch off debugg usb settings again when I need kies, its not connecting with kies now or is that background service of kies (which I killed) is mandatory to connect with kies?
Click to expand...
Click to collapse
Yes disable the "debug mode" when you need kies again.
contacts phone/gmail
Hi,
I'm new with smartphone. I gave a samsung I9000.
read all the above. thx for tip "my phone expl"
but I can't create a new contact on my phone directly on my Gmail ?
Now I tried pyphoneexplorer, and I don't find how do copy/replace a (newly created) contact to my gmail.
Can I get Help please ?
thanx,
B

[Q] Galaxy NOTE USB not working

My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
try disabling USB debugging.
jackjaack said:
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
Click to expand...
Click to collapse
Install Kies and latest updates of Kies.
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
Did you have phone plugged in while installing Kies?
Also, right click My Computer. Properties. Device Manager. Do you see missing drivers flagged? If Kies is installed maybe try manually pointing that driver to Kies folder to see if it finds a driver.
Try rebooting PC with phone connected? I had similar issue with another phone.
Thanks a lot. But it still doesn't work. I downloaded CDC_serial and installed it but it still won't work. Help!
Sometimes it says "MTP" not working and sometimes "bluetooth periperal" not working. And sometimes it works, but the files inside are empty. It worked before. And one day it just stopped working. Is it because of applications I downloaded?
Thanks guys.
Uninstall Kies and the drivers you installed and try re-installing them. The title is misleading. Your USB is indeed working, just that the PC is not detecting the same. are you on GB or ICS?
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
I don't quite understand, when you want to transfer something TO these folders, why do you care if they are empty NOW ?
It not solution
File expert would be better option than bluetooth. transfers over network.Just tempory fix till you get it sorted.
really sorry for the misleading title. Yes, the USB is working but the files are empty. When I use paste songs into my Music folder, they won't allow me. I tried using Kies, and the same thing. It says "Copying Item" forever. The Music folder of my phone shown in the computer is empty, but the songs are actually in my phone. They're playable.
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
jackjaack said:
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
Click to expand...
Click to collapse
Those of us running early ICS Roms have the same problem, USB/PC connectivity disabled. Downloading Droid Explorer was more than satisfactory workaround for me.
You install it on your PC, start it, connect your phone to PC, and DE immediately sees all your partitions, and allows you to shuttle files from PC to your phone and back.
This program is free, BTW.
I'm still using GB but I heard that this phone can be upgraded to ICS in.. i dont know when. Haven't heard the news yet. Is Droid Explorer available for GB? If I can find an alternative route to transfer files easy like copy and paste, that will be fine. But still.. it bugs me that I can't seem to fix this USB problem.
I just downloaded droid explorer. And when I go in, there are 0 files in there. "phone icon" > phone's name > 0 objects. lol. I have no idea what is wrong with the phone.
Was thinking of just buying a SD card.
Will factory data reset solve this problem?
I have exactly the same problem with my Galaxy Note. Nothing seems to help and I'm really pissed off One evening I checked for software updates and it found one. It was about 72 mb and it took quite a while to install. And I think that was the day when my USB stopped responding.

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