Database Develop

People complain about not being able to hear me..?

Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!

Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues

Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.

Try a different radio.

i have the same problem too. What is the best radio to use???

Doesn't upgrading the radio require a ROM update?

Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.

well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it

If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.

Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.

Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.

I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!

Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.

Bottom right of the phone.... under the "reset" button.

Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...

Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!

London luke said:
I wish NOKIA OR SAMSUNG had made it
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i wouldn't say that unless you wanna piss alot of people off

DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
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Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.

LOL ... I wonder how many they get daily due to this!!

I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310

{roblem with lack of sound, PDAcorner ROM

I go skiing tomorrw so i need to try and get this problem fixed asap. I recently installed PDAcorner V19 and i adore the rom to bits. The only problem is randomly the sound will cut off. Calls are silent, txt messages/calls dont ring and adjusting the sound has no effect. It takes a soft reset in order to cure it, then after a few hours it goes back to being silent. I originally did a hard reset but it didnt seem to have any effect on it. I am on T-mobile, in the UK using radio 17.09.19.
Does anyone have any idea what could bec causing this? I pm'd the creater of this ROM but havnt heard back yet and i am really hoping to get it fixed before i go abroad. Does anyone have any advice?
thanks guys
(i have searched & googled as much as i can, but didnt find anything of use)

edit; excuse the typo in the subject, if i mod could adjust it id be gratefull!

You can try to flash a different radio to see if that helps or a different rom. I have that rom and do not think that anyone else is have those sorts of problems.
I had the same problem a while back and tried several different roms and radios. Nothing worked. I think it has to do with Voice Command and or bluetooth. Then all of a sudden it went away. Here is the thread discussing it, to see if it sounds like your problem.
http://forum.xda-developers.com/showthread.php?t=438457

thanks for your help Denco, ill have a look through and see if it helps!

suddenly the call microphone is quiet

i hope my question is in the right place here.. if not, i'm really sorry.
I am a very frequent user of this forum and of custom roms.
I flash a new rom ever 2-4 days, and try to get the "best" solution.
few days ago i noticed that my callers don't understand me well anymore.
i tested it with another mobile phone and most time it's impossible to understand.
i hope anyone can help me.
wfg Axos

I have same problem..is there anyone who can help........plz

thanks
thank you to everyone who looked to this thread.

I have the same problem, I notice this after my bluetooth headset got disconnected. if it is connected it works ok, but not disconnected. Im thinking that it's something with the rom. dont remember which rom i got, but this is the second rom for me. The same both times, and it's 6.5 im using.
anyone got a clue what the problem is?

i fixed the problem today... after several attempts with reflash with no luck. i realized that the sound output was looped back somehow because when i pressed some dial keys the reception phone got the keys, but no sound.... strange, soo i also tried to play some music for my friend, and voila the microphone just turned on again.
I have no idea why or how i did, but now it works again, even with switching bluetooth headset on and off.
Hope the microhone stays this way.

only one day after i wrote this, the microphone died again :-( i have restored the phone to original rom, the same problem so to bad it must be an hardware error. I will send the phone to service. We will see if they can fix it. Good luck to you other guys.

Call quality - going silent from the other end?

Hello,
I have the UK unlocked HTC One, currently running Android Revolution HD 12.2. I've been experiencing really poor call quality - as well as the person I am calling being very quiet, apparently from the other end I simply 'cut out' with some regularity. This happens whether or not there is a case on the phone (although neither of my cases blocks the hole on the back for noise cancelling.) Today, for example, I had to call one person three times before they could hear me, but I also cut out mid conversation at points.
This is getting seriously irritating. Is there any way that I can prove that this is happening - any mic tests etc that can be done? Or is my only chance to go back to stock, take it into the shop, and hope they can replicate the issue?
Cheers for any advice!
Cpfoxhunt

Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!

Cpfoxhunt said:
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
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I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.

AllAboutTheCore said:
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
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Click to collapse
That sounds like the exact same problem, and it happens whether or not I'm using a case. I'm *definitely* not covering the cut-out on the back either.

I'm going to try flashing the Orange UK radio, will report back on whether or not it works!

Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.

Narom88 said:
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
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How did you test the problem? I'm having trouble flashing the radio and the problem is sufficiently intermittent that I'm going to have a hard time proving it when I take it back to the shop.

If the problem is intermittent then i doubt you have the problem, once i got it it never went away.

Mic issues

Alright so basically I posted sometime last year that I was having issues where my mic won't work so when I make a phone call the other person can't hear me at all, unless I put the phone onto speaker phone then they can hear me fine. I've tried flashing new roms of different Android versions, custom and stock, I've also reflashed a couple of different hboot versions and also firmware just incase it may be linked to that but yet still no resolution. So recently I went ahead and bought a new mic, replaced the old one with this one and still, no one can hear me unless I'm on speaker phone. Can anyone at all suggest what the issue could be, I'm starting to suspect an issue with the main board because I've tried pretty much everything to fix it.
Thanks in advance

dc959 said:
Alright so basically I posted sometime last year that I was having issues where my mic won't work so when I make a phone call the other person can't hear me at all, unless I put the phone onto speaker phone then they can hear me fine. I've tried flashing new roms of different Android versions, custom and stock, I've also reflashed a couple of different hboot versions and also firmware just incase it may be linked to that but yet still no resolution. So recently I went ahead and bought a new mic, replaced the old one with this one and still, no one can hear me unless I'm on speaker phone. Can anyone at all suggest what the issue could be, I'm starting to suspect an issue with the main board because I've tried pretty much everything to fix it.
Thanks in advance
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I have same problem with my phone but not find any solution my device TELSTRA AUSTRALIA