I have had the HTC touch diamond for a few months. For the most part I have liked it but now I am having problems. I get freezes like alot of people have reported but it's nothing consistent just a annoyance that you have to remove the battery just to make everything work again.
Recently I couldn't use the phone, network was having problems so I thought. Called Sprint and they said the tower in my area(only 1) wasn't at 100% so they said that could be my problem. Couldn't send or recieve calls or text. They changed my msid and also said I could try updating my rom. I had 1.09, now I have 2.00.
My main problems has to do with texting and settings for texts not being saved. When I have a open conversation and a text comes in, it keeps saying that I have a text to read but I don't(I have already received the txt during the conversation). Only way to stop that is to click on the persons name/number or leave the conversation an use the up and down arrows to find the latest text then it stops saying I have a text. Before the 2.00 update, all I had to do was txt the person abck and the message would go away(meaning I had read the txt) or just leave the conversation.
I cannot get any settings to stay saved. I keep getting like auto correct,suggestion for words and capitalization for first letter. I have them turned off but they keep happening. It's extremely annoying and don't want or need any suggestions. Half the time it's not even giving me the right word and sometimes I have to type the word, delete it then retype the word for it to just be accepted. I am also getting slight pauses/freezes when I text. Most of these problems I believe are caused by the 2.00 rom update. I did not notice most of these except for the settings not being saved. I believe that has always been a problem.
I have tried a hard reset but that didn't fix anything. I thought it would give me back the 1.09 rom but it didn't. No matter what I do, I still have 2.00. So If I am stuck with it, I would liek to know if anyone can help with these problems.
The time isn't always right. Sometimes it says I sent my text an hour before or an hour later and i get texts the same way. It's just random, nothing consistent.
90 views but no replies. Can anyone help?
Sorry to hear that no one is helping you. I been looking around and can't find a viable solution for you.
Apparently with HTC's website, it's better not to downgrade your ROM. So if you want to keep your guarantees or waranty with the phone, take it back to Sprint and they should be able to help. Or contact HTC directly.
I think that will be the best thing to do as no one here suffers the same problem as you. Hence for the no feedback.
Good luck!
Related
OK... I dont know how many times this answer or question has been asked on XDA, but I know for a fact that since i have had my first ever pocket pc phone, the PP-6600, which was about mid-2005, this situation has been a general problem with Virtualy everyone who has ever owned a PPC or
smartphone! (Maybe i will get my name in lights as a sticky post for this answer!!)
BUT HERES THE SITUATION... YOUR PHONE BEGINS TO GRADUALLY BECOME SLOWER. SOON ENOUGH YOU CANT EVEN SLIDE YOUR SCREEN AND ACCESS YOUR KEYBOARD WITHOUT A 30-45 SECOND DELAY, OR IN MORE EXTREME CIRCUMSTANCES YOUR PHONE BEGINS TO LOCK UP SO MUCH THAT EVEN A SOFT RESET DOESNT SOLVE THE ISSUE BUT FOR ANOTHER FEW HOURS IF THAT. ON THE MOST EXTREME LEVEL, SOME PEOPLE HAVE EXPERIENCED THEIR PHONE JUST SHUTTING DOWN AND THE WHOLE ENTIRE ROM REBOOTS ITSELF THUS FORMATTING YOUR PHONE, ERASING ALL OF YOUR CONTACTS, PROGRAMS, ETC.
Well please dont blame or consider the rom developer's anymore if you ever thought it was the Rom's fault, or even the pagepool...
But after all is said and done, my phone just lost EVERYTHING and reset itself, and I had well over 1700 messages that i really needed that had alot of important information in them! After calling HTC tech support, and even going to my MSDN buddies, i didnt find anything or any help that i didnt already know... So when i broke down and finally called T-Mobile Billing to see if they could recover in any way my messages from a server... and of course the representative said its not possible.... BUT THEN SHE SAID SOMETHING THATCOMPLETELY ANSWERS AND SOLVES THE PROBLEM OF THAT NEVER HAPPENING AGAIN!!!
For those of us who send and receive LOTS of text messages daily, weekly, monthly..... That is the problem with why our phones begin to bog down, and eventually cause us hair loss and mood changes... LOL... Depending on the model of your phone, and how much Ram it carries with it, the phones are built to AUTOMATICALLY RESET THEMSELVES, as a last resort when it begins to get overloaded with text messages... especially threaded sms, and mms... but the first symptoms of overload is gradual slowdown of how quick your phone either switches to another app, or rotates the screen, or even
keyboard response time... 75% of this is caused by your phone having too many messages stored on it! There's really nothing you can do to remedy this other than deleting half or more of your text messages when u notice this happening, or obtaining some kind of regular pc program which will allow you to sync and download all your messages to your PC and thus allowing u to delete them all from your phone, and free up the excess memory... Now I dont have any knowledge of such a program and i would really LOVE some suggestions if someone knows of such an application... But my point was to address and hopefully solve this ongoing question!...
Now the credits.... Her name is - Tonya P. - and she is now with T-Mobile Billing... but look for her to soon join us, because we talked for over an hour, and she definitely knows ALOT about HTC phones that some of us may benefit from! She used to specialize in HTC phones and was assigned at T-Mobile as a support tech for them...
OK hopefully this post will help some of you...
Ryan
DJ BeatBreaker, Dallas
EDIT*******
Shortened.. but it must be explained in detail to address all the different problems which occur do to this feature...
and you can dispute it all you want fellows, but i have 10 friends who volunteered to help me test this by putting our
unlimited text messaging to the wall... Using mass SMS software, they were able to send me 1500 text messages to my HTC
8925 and that was the starting point for the phone just doing its own soft reset / for non responsiveness!....
At 1791 messages the phone shut down, and all of my customizations/contacts/programs/messages disappeared!! ... The
phone dropped to Athine OS Rom which was flashed before we started the test. But it was really a NAKED copy, which i
DID NOT flash to the phone.... and also i noticed that because of the HARD SPL... it was unable to fully format the phone so instead it just erased all my PERSONAL DATA / CUSTOMIZATIONS ... and the memory tab under settings said 116mb used ... but this has been tested and confirmed... I have no reason to make up a situation that will keep you from texting your heart out... I simply am trying to save some of you the EXTREME HASSLE that i am going through now, because i no longer have any of the information that was saved in my sms messages, and so i am about to lose $15,000 ... all because HTC never explained, or even warned that such a thing could happen!
So if its too long for you dont read it!... Im sure alot of people will thank me for going into so much detail so they could pinpoint exactly which scenario is/has occurred with their phone and can maybe prevent the disaster!
Christian
DJ Beat Breaker
you lost me.
keep it short and sweet
Simple and short...
Delete you old text messages. The allegedly bog your phone down. I say allegedly as mine has over 1000 on there all threaded and it is still a zippy as the day I flashed it.
Psi
Yep, as above it appears (in short) that the poster is suggesting that text messages (and I guess MMS/email too) will start to fill up your storage memory, once the memory is full it may cause your Kaiser to hard reset itself.
...That sounds pretty scary. The worst I've ever had is a popup warning me that 'Storage Memory is Critically Low' - If I take action and clear out old messages/email it speeds up a bit, if I ignore it, applications freeze and the handset is unresponsive until soft-reset.
...Worth bearing a potential autonomous hard-reset in mind just in case though I guess...
Regards,
Rob.
Ok first off, been a member here for awhile but never posted because most everything was GSM (nice to finally see a CDMA section).
So my prob is this; almost every short text I send (lol, ok, lmao... those kind) to someone, they get it twice. Longer texts dont seem to cause it. I'm using a kitchen from ppcgeeks and have the latest Arcsoft.
The only thing I can think of is that there must be some sort of receipt timer in the programs registry that needs to be tweaked. I have combed the reg looking for it, but cant seem to figure out which one it might be. Any help?
if one close outlook before getting a msg sendt notification and one have set
X to terminate rather then minimize that very thing happens
I have my sent notifications turned off, I'll turn em back on and see if that helps.. Thanks for the reply
Well that didnt help either... People are still getting duplicates from me
Zedducus said:
Well that didnt help either... People are still getting duplicates from me
Click to expand...
Click to collapse
After you are done typing out your text, hit Enter, then Send. See if they still get dupes.
I've been having this problem for a few months now. I'm from holland and I already emailed my provider but the told me they can't help me.
So there are a few things happening:
My screen lights up but there's no message coming in. A few minutes (or hours) later I get the message that was supposed to be received at the time it lit up. Sometimes when I go to comm manager and turn the radio on and off or just soft reset the phone, I also receive the texts.
I send/receive messages when I start using the phone, like when you open a menu or something.
Sometimes I keep getting the same texts over and over again from the same person.
I've tried a few different ROMs so that can't be the problem.
Someone told me about flashing a new radio maybe that could do it?
Please help me??
Thanks!
Seems like the same problem as me
i'm also from the netherlands..
i hope someone knows a fix.
Can someone help me how come every so often I place press call after entering a number there can be a delay of 5 to 30 seconds where nothing happens. Or of I push the name of a recent call it has the same delay. If I push it many times sometimes it will continue placing new calls while I'm already called. I'm running Sprint 2.1 official. Thanks
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
rt1oo said:
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
Click to expand...
Click to collapse
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
integra144 said:
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
Click to expand...
Click to collapse
Since you are not rooted and not running a custom ROM, this is probably not the best place to ask for help. You should call Sprint directly or check out the website/forum listed above.....
This lag is common on this particular phone. Just look at all the threads about dialer lag. 2.1 made the dialer lag even worse IMO. A custom ROM may or may not fix it for you.
i'm run Aloysius and Darchdroid I have the lag too. I dont know the problem i just wait.
i run DC and its laggy too... i bet its the dialer app...
that huge delay in actually dialing the number is an issue with all of the ROM's based on the official 2.1 (and the last leak as well I believe). No idea why it happens, but I hope a dev manages to figure out how to fix it soon, because it's the biggest annoyance for me
lag everywhere
i agree, the dialing lag is very annoying. also I have issues when im using the web browser while trying to tap on the url bar or in a search field the phone just hangs and doesn't bring up the keyboard.
while my buddie is already looking at a web page or search results on his very responsive palm pre webos im stuck waiting swearing at my phone lol.
But given all the things you can do to androids compaired to webos ill take the lag.
It was so bad for me that I took my phone into a sprint store and showed them how f'ed up it was. They said that it was happening a lot...evidently they have an internal forum where these issues get posted and the tech I talked to at the store said he saw a ton of posts referencing this same issue. They told me, however, that my phone passed diagnostics and that I could make and receive calls, to which I responded, "sure, I can make calls, but it barely functions as a phone." They sent me on my way, and I figured that was that until I got a text 2 days later saying that my replacement phone was in.
When I went to pick it up, the store rep said, "We'll have to reload the update for you" and I told him not to bother. Whatever issues 1.5 had, they were better than the enourmous issues with 2.1. Of course, as soon as I got it home, I rooted it (the 2.1 root came out the next day) and had 2.1 running quick as a fox anyway.
I have had the same issue, but have discovered one important thing by looking at the logs and just observing... This does not happen when using WiFi. I have a log showing that this problem is related to turning the radio off in order to make the call. For those who do not know, this is unique to CDMA in that it cannot use both data and voice at the same time. For some reason it is taking forever to turn data off in order to make the call. This has been reported to Flipz and he is looking into it, but until then I guess you just have to put up with it or go back to a 1.5 rom.
For those to say that the problem doesn't exist on rooted phones or that he should go somewhere else is not giving any good advise.
I have been rooted for several months and never really had any problems with an extremely long delay until recently. . I know if I am rebooting my phone I have to wait a little bit to do anything, even after Sense has finished loading or i will have the same problem. I'm sure you were not rebooting your phone when this happened.
Here was my experience 2 days ago...
I tried making a call and pressed on the contacts name. It was just sitting there. After 20 seconds it still wasn't calling, so I pressed the name again and after 15 more seconds it began calling the person. And then it started dialing again. I hit End Call and attempted to do it again. I had the same problem. I then rebooted my phone and waited 5 minutes and tried again and had the same results. In between pressing the contact and the phone actually calling it just sat on the contact screen. I have had the same ROM running on my phone for 3 weeks and this was the first problem I had like this.
At first I thought it was with Sprint, but it should have atleast gone to the calling screen and said dialing if it was even attempting to call.
If you have had this problem was it just stuck on the dialer/contact screen or was it on the screen that says dialing/calling?
It gets stuck on the dialer/contact screen. I had this problem slightly with 1.5, but it is far worse in 2.1 including all official 2.1-based roms. The problem is present in all 2.1 based versions of Fresh and Fresh Toast.
I had this problem on every 2.1 ROM. It went away with Fresh Toast and the 710 Kernel. Now the most lagg I get on the dialer is between 1 or 2 seconds. Before it could be 10 seconds before the call placed. I am extremely happy with that overclocked ROM. Try it out if you want.
Hai there. From some time im dealing with a fairly annoying issue that i can't seem to find help on google or out here. That calls for the new thread, right?
So, back to business, max of 2 weeks ago this happend to me, when you go to your messages, on the first step you have the list of all the messages you received and sent. Those with contacts will have their names, those without won't, but the thing is, that for some reason my phone is removing + from some of the message threads, instead of +353 (which is for the Ireland) im ending up with just 353. That causes message threads to loose their name (contact name) and unables me from sending txt messages to that contact/number. Yet, i can still recieve messages in that thread from the person who sent them. Ive tried deleting contact, saving it again, restarting phone etc, you know, the basic sunday fix things. Nothing has helped permanently. It just keep loosing the +. Im attatching screenshot to show you how it looks, but its fairly simple once explained. I hope that none of you have experienced it, but that some of you might know how to fix it.
Cheers!
edit: it appears that i cannot post images yet, pitty...