Sorry if the answer to this is very simple but I have a strange problem with my diamond2 connecting to the internet via hsdpa.
I bought my the phone with an Orange sim card and everything works as it should, email, internet, everything.
I've tried my t-mobile web&walk sim which did seem to work ok, but now when I try to send / receive emails I get nothing. I have a H at the top, with a small h next to it with the signal indicator. I expect the signal indicator to change to the two horizontal arrows but nothing happens. At first I was getting a message that Windows live was unable to make a connction and to check my settings but now I get nothing.
Can anyone shed any light? Strangely, when I open the browser I can access the web no problem.
Related
Hi, ocassionaly I can see that the Edge icon on my Diamond turns grey (it's shadowed) - never seen this state before, anyone know what it means?
I also have been getting that. I dont think it matters if it's EDGE, GPRS, 3G, or HSDA as I have been getting it with 3G after a soft rest
when I put a 3 SIM card in.. in place of the H icon I get an icon that looks like a mountain... triangle.. what's that mean? any ideas?
happyguy82 said:
when I put a 3 SIM card in.. in place of the H icon I get an icon that looks like a mountain... triangle.. what's that mean? any ideas?
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Click to collapse
Triangle means roaming - so beware the costs!
When it's grey, means that it's not "Attached"...
Bye
I kept getting a "Grey" H icon and I actually found that I couldnt connect to the Internet. Also some of my texts wouldnt send and I couldnt make calls either (not sure if its related or not)
The only way I found to solve it was to switch HSDPA off, now I get the 3G symbol but its not "Grey" anymore and everythings working fine.
this is issue is also reffered as "black icons issue". have a search over this forum and you will find many reports of the same.
No, that's not true. This is completely different issue.
Also it's not true that the gray icon denotes unattached GPRS. For unattached GPRS, there is no extra icon, you just see the aerial icon instead of small letter inside the "signal strength" icon.
The grey state is weird, never experienced before on any device, and it's not explained anywhere so far.
I couldn't find it right now (though I'll still search it), but I've changed a setting yesterday and after this, the "grey" icons appeared. Untill then I had the "filled"/normal ones. That setting is for telling if the data connection is ALWAYS available or only BY REQUEST/ON DEMAND (from an application that needs it).
As soon as I'll find it again, I'll post it here.
i disabled the GPRS auto attach and the grey 3g icon started to appear...no longer the filled one...
I have the same problem since yesterday with edge on my workplace: big grey "E" icon, and it's impossible to connect to the net. But I have 2 or 3 network bars and a little "E" in the top left of them. At home I have HSDPA and no problem
i have a grey 3g icon... only came on after i disabled the GPRS auto attach function in advanced config...
I had disabled that function too. I've just re-enabled it and soft reset but I see no difference, it can't connect in edge
Peio64 said:
I had disabled that function too. I've just re-enabled it and soft reset but I see no difference, it can't connect in edge
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Click to collapse
I had an isue a long time ago.
When I disabled/detached my GPRS, it was detached from my provider, ie it was detached on the mobile central.
Only way I could get it working again was to call my mobile provider to have them enable it again.
Yeah but it works on 3G and HSDPA, it's not the same parameters?
Rapier said:
I couldn't find it right now (though I'll still search it), but I've changed a setting yesterday and after this, the "grey" icons appeared. Untill then I had the "filled"/normal ones. That setting is for telling if the data connection is ALWAYS available or only BY REQUEST/ON DEMAND (from an application that needs it).
As soon as I'll find it again, I'll post it here.
Click to expand...
Click to collapse
This is correct. Grey means Gprs/Edge/3G/Hspda is available, but not necessarily attached. When you connect (fire up a browser/mail/any other internet proggie) it will go black (and a lot bigger and uglier I might add). It's a bit confusing cos when you disconnect, it STAYS black, which is probably a bug.
Hi, the search button has failed me. (Two posts in 2 years isnt too bad is it?)
My issues is.... accessing the internet over 3g works fine (and HPSDA) Internet, push mail everything... however, If I drop out of coverage at any time my internet connection vanishes as to be expected. However once connection is re-established still the Internet fails to work. It shows connected to 3G or HPSDA but all websites time out and Activesync reports waiting for network.
The fix is to go Start>Settings>Connections>Connections>Manage my existing connections.
Then I simply "Next" thru all the settings until I get to the end. Press Finish. The data connection drops and the re-establishes and Im working again!?!! Very Annoying!
Im running. Duttys 6.1 Rom (April) and a few bits a pieces (It happens with nothing installed also and with another ROM I tried in desperation!) T-Mobile UK
Does this sound like a Radio issue to you guys? Should I try another Radio or Ditch Dutys Rom? (Which I love)
Any help gratefully accepted.
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
I've had the same sort of thing, I just disconnect (Long press on the red End call key or click on the 3G icon in the top bar and hit disconnect), and let it reconnect.
I have exactly the same issue with mine as well and its only started recently. I too have found the only way to fix it is to go through and 're setup' the connection. Disconnecting and reconnecting, rebooting all seem to do nothing...
marcopolo007uk said:
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
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Click to collapse
Are you abled to make a voice call over 3G...?!
Noxious Inc. said:
Are you abled to make a voice call over 3G...?!
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Click to collapse
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
marcopolo007uk said:
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
Click to expand...
Click to collapse
Which symbol is most of the time in the top of your screen G/E/3G/H...?! Check this one out also --> my 3G issue
I usually have a H (1 or 2 bars), when walking around my office this can drop to a 3G connection at times.
If I head to the basement, I drop to the Areial symbol or completely disconnect.... When the H or 3G connection starts again my Data connection fails as described above.
(However, I am able to make normal outgoing voice calls, not tried incoming yet)
Ok, I think I have a work around that seems to be working for me.
I set my BAND to GSM only as a test.... and it worked for the whole day, when I dropped into a NO SERVICE area the data connection dropped. When it recovered my data connection was back and working.
Obviously GSM is too slow, so I've now set my BAND settings to;
Network Type - WCDMA
UMTS Band - UMTS(2100+800)
And also diasabled HSDPA.
Currently everything seems ok... Now my connection does not drop from HSDPA>3G>G and back up again it seems to work fine?? Seems the issue may be with switching between the GSM standards??
I realise I wont get coverage in GSM only area's, but consistant data (Push Email) is just as important to me.
I've the same problem, but changing settings to gsm only is no solution. In this case I have to restart my Kaiser to get a new working connection.
I also have many Problems since updating to wm 6.1. Can I downgrade to the original german 6.0 or is there a really stable german 6.1 out there?
I've been getting the same problem as well for the past month or so.
Have been 'fixing' the problem by either putting the phone into airplane mode and back again, or rebooting the phone.
It's getting quite annoying though
Stopping the phone dropping to GSM seems to work for me. Leaving me with HDSPA and 3G.
I'm lucky to be in a good 3G coverage area I guess.
Im not sure who we should log this issue with? Carrier or HTC?
Are we all on T-Mobile having this issue?
i'm on o2 germany and a one day test with t-mobile didn#t show this error
with o2 i have this problem about three times a day
any new ideas since july ?
Sometimes i want to throw my phone away.
I'm still having the problem as well. Has anybody figured out a solution?
Hi
I’m having a problem with data connections and my network. In the top right hand corner on the home page, when the “G” box is displayed beside the signal bars everything is fine. However when the device detects another connection like 3G, H or E and is then displayed on the top corner instead of the “G” I cannot send/receive texts and it’s the same for phone calls. Is there a way to stop the device showing these as it is really annoying to only be able to send texts and make calls only when the “G square” is displayed. can i some how stop other data connections and just have the "G", as only when the “G” is displayed does my network work correctly. Has anyone else had this? And how can I fix the problem? Thanks in advance.
You might have tried this but disable GSM in the Comm Manager and see what happens. Might also make sure the HSDPA is disabled in the settings..
Are you using the stock ROM? what version?
133 said:
Hi
I’m having a problem with data connections and my network. In the top right hand corner on the home page, when the “G” box is displayed beside the signal bars everything is fine. However when the device detects another connection like 3G, H or E and is then displayed on the top corner instead of the “G” I cannot send/receive texts and it’s the same for phone calls. Is there a way to stop the device showing these as it is really annoying to only be able to send texts and make calls only when the “G square” is displayed. can i some how stop other data connections and just have the "G", as only when the “G” is displayed does my network work correctly. Has anyone else had this? And how can I fix the problem? Thanks in advance.
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Click to collapse
Hi
Thanks for your reply. I think I may have solved it by using a new comm Manager with the option of turning 3G off, so far looks good. I will give it a few days testing and see. I will get back to you if any further problems exist, cheers.
I'm having the strangest problem with my O2X on T-Mobile UK. When I'm using a 2g connection all works as it should. But when im in a 3g area I get the little H with the up and down arrows below it in the top bar, and the little arrows randomly flicker on and off. The strange thing is that it seems that no data gets transferred. I can't browse the Internet or use any apps that require a connection. I've tried deleting all apn's and adding ones that I know to be correct (it works with a 2g connnection after all) and I've even tried changing roms, but nothing works! Any help would be greatly appreciated. Thanks.
Edit: it seems that the problem wasn't with my phone at all, it's actually the cell tower that I was connected to that has a fault. Now I feel silly, lol.
Hi all,
Is there anyone here using a Galaxy Note with Idea in Kerala (specifically Trivandrum)?
I am having real trouble connecting to Idea's GPRS net, with the Note insisting that it cannot connect to the network (data only - voice works perfectly).
This happens with both the E (GPRS?) and H (3G?) data indicators. The arrows either remain dark, or the down arrow remains orange (up arrow green). Is this normal?
I have downloaded and installed all the configuration messages sent to me by Idea when I first inserted my SIM.
I currently have four listed access points:
idea_gprs
idea_internet
idea_mobile
idea_mms
No matter which one I select to use, the Note keeps insisting there is a network error.
So I cannot use Google Maps for driving directions, or even Voice Talk in driving mode, because I keep getting the message:
"Cannot connect to server. Please check your network settings and try again" in a dialog box on the Voice Talk screen which takes me to the network settings.
This is especially true in Voice Talk.
Please help.
I've faced this issue a few times on idea kerala network usually between 11 30 pm and 2 am. It's a network issue. you simply have to wait it out , in a few hours it will start working again.
I think idea's apn is "internet" not "idea_internet"... change the settings and try again...
have you tried it with other networks providers? check if 3g is working to make sure this issue is not phone specific.
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
gps
pillainp said:
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
Click to expand...
Click to collapse
try gps fix from market
Samsung Voice Talk
Right.
As far as I can see, Samsung Voice Talk is the only app that regularly has trouble with Idea's GPRS/3G.
Generally service is so poor and connectivity so slow that I initially thought it was a device issue.
However, on further investigation, I find that Voice Talk, while it works perfectly on WiFi, will not do so on GPRS/3G.
Everything else connects with blazing slowness, thanks to Idea.
The one constant is that whenever I try to use Voice Talk under Idea, it immediately throws the error:
"Unable to connect to server. Please check your connection settings and try again."
This dialog box has a button to the connectivity settings menu.
However, no matter what connection I choose out of idea_gprs, idea_internet and idea_mobile, Voice Talk continues to throw the same error.
Any ideas?
I am thinking maybe delete and re-install all the Idea APN's.
Anything else I should/could try?
Thanks in advance for all your help.
NPP