I'm trying to keep my GPRS connection alive - all day
I'm using a mobile solution which relies on traffic being sent automatically via GPRS to a Qtek 2020i (service calls for field engineers)
The problem is that the GPRS appears to time out (or at least go to sleep) after a period of inactivity.
I need to keep the connection alive as having to manually reactivate it (or wake it up) defeats the object of my engineers receiving calls via GPRS.
The "G" symbol appears on a white background and has to be tapped to wake it up ("G" with left and right arrows).
Only then will the queued data be sent to the unit.
The timeout period appears to be around a couple of minutes.
I've checked the power settings - there is nothing which relates to GPRS timeout.
Any help would be much appreciated.
Would be worthwhile checking with your operator as I believe that the timeout is setup on the network not the device.
My understanding of the general issue is that the network times out the GPRS connection and the device or OS (WM2003 etc) does not properly handle reinitialising the connection or detecting that it has timed out.
Is the data really being sent to the device. We have used O2 and Orange and the IP allocated is not available from the internet unless you go with something like a VPN solution.
You could look at changing the app to request the info or at least ping a server every few minutes to keep the connection alive.
GB-Soft Tweak
There is a program called GB-Soft Tweak, which could help with the issue. I'm using it even on the MDA_PRO (as I did with the MDA2) and it's working flawlessly.
It has an option "to keep the GPRS connection always 'on'". I believe you can at least try it. It installs in "Settings" and once set, you don't need to touch anything.
It's just 13KB and I'll attach it to this message.
Dean
I will give it a try and thanks a lot man.
Hi all,
I don't get to spend much time with my device or surfing the net for handy little apps so I am forced to ask this probably simple/stupid question to you people in the know.
Is there a way to configure my Vodafone UK v1615 to dynamically swap between "My Work" and "My ISP" network settings so that when I leave my wireless network the device automatically knows to dial up a 3G/HSDPA connection and use that if I open something like IE?
Or should I be configuring this somewhere else, like in the applications themselves (i.e. If WiFi unavailable use 3G)?
If anyone knows of a nice (idiot proof) guide to setting up the connections on a WM6 device that'd do to save you having to type out your own long winded instructions.
Thanks in advance for all the help offered.
[MaccA]
Hi Macca,
I've not found a way to do this yet on mine, it is something I think WM6 lacks compared to Symbian. I still find it pretty simple just to hit the Fn key and then OK on the QWERTY keyboard as this switches WiFi on and off.
Something I found useful on the subject of data is the counter software you'll find on the TomTom CD that came with the phone. It gives you daily data usage, really handy for keeping check!
Have a nice evening,
edwardpeter
Hi Ed,
thanks for the tip on turning the WiFi on and off, that'll save some time!
However, if I turn WiFi off and continue trying to surf, instead of my device making a 3G data connection it just gives me a "Cannot Connect" error, check your connection settings blah blah.
I'm sure this means I've just got my device configured incorrectly because I cant believe such simple functionality isn't available... (what am I say? This is MS we're talking about!)
Can anyone shed some light on how much configuration should be to allow my phone to switch from WiFi to 3G with out reconfiguration?
Many thanks
[MaccA]
I seem to be having the opposite of this problem. My device seems to keep connecting to a 3G network by itself whilst it is already connected to a Wi-fi network. it is getting on my nerves now. I am looking for a way to stop the 3g from coming on at all, or at least ask me before connecting to 3g.
I dont get much data in my monthly plan from vodafone and dont want it getting chewed up whilst i am sitting at home with a wi-fi connection.
Bump.
Can anyone help me with this connection confusion?
Many thanks
[MaccA]
Hi,
I would also like to be able to connect to my preferred network everytime I turn on the wireless rather than having to configure it everytime. Additionally, even when I am connected and because the signal is poor, it keeps disconnecting, which requires manual connection all the time. In my laptop, although the signal is poor, it never disconnects, it just grinds it out, and keeps working. Or, my expectations are very high for this phone. Can anyone help?
Thanks from a noob.
Just got a kaiser today. Already I have noticed that after retrieving email or browsing the internet, that 3G HSDPA stay connected, sometimes for hours of non use.
Is there some software that can say disconnect it if unused for 5 minutes?
Thanks.
Because your new I will be nice.
http://forum.xda-developers.com/showthread.php?t=333898&highlight=turn+data+off
work's a treat and I apprieciate your help. I'm sure it's common knowledge to most, but I'm a kaiser newb. Thanks again.
next time just use search
I have recently procured an HTC Diamond mobile and is facing the following problem:
I have a Linksys Router at home. When I switch on the Wi-Fi in my Diamond, it gets connected to the router. In the status, I can see the signal strength, Tx, Rx rate etc. But when I open the browser (both opera & IE), the web pages does not open. Error message stating check the url or does any other programme using the internet works? appears. Even my weather does not get updated. Using the same router, I am able to connect my laptop as well as my desktop to Internet.
When my diamond is synced using active sync, my mobile is able to connect to the Internet & Weather application also get updated.
Kindly help me to resolve this issue and make diamond connect to net using wi-fi.
Thank you in advance.
I have the same problem sometimes
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery" and it seems to work now.
I'm new to WM, so I don't know if it's a bug: when I don't use my phone I press the power button, or I wait it to go to "sleep mode" in 40s.
When I press power button to reactivate the screen, I can see in the first seconds that the wlan was disconnected and connects again.
So it seems that wifi is always disconnected when the phone is in sleep mode? That means no mails can be received ? Can anyone confirm?
Thanks
Hi there for both of you!
I had a connection problem with my Diamond at home. It was almost the same as tkak just I couldn't figure out whether ActiveSync connects or not. I managed to bypass this to set my routers DHCP timeout from 1 week to 3 hours and it all went away. The network status showed periodic connect/reconnect during the problem so it might be a different prob than yours.
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Does your diamond obtain an IP adress from your router, and is the connection setup as 'connects to internet'?
cina said:
Hi there for both of you!
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Click to expand...
Click to collapse
Thank you for your answer,
I had a SE P1i before, and wifi was connected all the time with push mail. With the diamond and its weaker battery, I set up my mails schedule to connect every 15 min so wifi only needs to be active every 15min, even in sleep mode, I don't want it to be connected all the time this is of course a battery waste.
HSDPA is connecting in sleep mode there's no problem with that, I just wish to use wifi for mails when I'm at home as my data plan is unlimited for web surfing but only 10Mo/month for pop/imap connections.
BTW I don't use the "keylock" option, is it different from sleep mode in this case? I can't see the advantage of keylock versus sleep mode
I had an ETEN M600 for ages before and I found that for sync it always used GPRS even if WiFi was available. The cause for this was GPRS was available while device is asleep so it can start syncing immediately after wake up (does it needs to wake up for sync?). So you probably have to switch GPRS (HSDPA) off while you're at home.
Keylock is for locking hardware buttons and touchscreen while it is active. (You won't dial up anyone from your pocket). It has nothing to do with sleeping just if you set up the registry tweak the device get locked (Keylock software is started) if you press power to send it to sleep. (I've almost written "off" but it is obviously not true - you can switch it off with a long press on power = soft reset).
Hope this helped a bit.
Cina
Okay thank you, I checked and HSDPA is connecting every 15min in sleep mode even with wifi ON. If I switch data off I suppose nothing connects and no mail is received, which is I think it's a weird behaviour.
By the way, I have set my data connection to swich off 10 seconds after not being used, and it works perfectly and reconnects automatiquely when it needs to. But for the wifi I can find that option, it's stays connected all the time when I use the phone, even if I don't need to. Is it possible?
Maybe it's due to the fact that it's always checking if there are new networks? On Symbian UIQ3, you can pre-configure networks, give manually priorities for each networks (1.Wlan work, 2.Wlan home, 3.3G etc..) and for each application (web, mail, etc). When the phone connects it checks if the network "1" is available, if it's not it checks the network "2", and once it's connected it doesn't check anymore. Is there a WM6 advanced network tool like that?
(Sorry for my english)
I did the following and now it gets connected to the web:
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery".
I do not know why this needs to be done like this.
Thankyou all for resolving my problem
I'm experiencing problems connecting to my WL Router (DrayTek 2820n) using WiFi when the router is set to Auto instead of to a specific channel. I've noticed from some threads for other mobiles that people are exprience similar problems. Does anybody knows what is the story around which channels are supported on WiFi: 1-11, 1-12 or 1-13. My router is set to 13 by default. In addtion to that Diamond has problem to connect to some channels even in the 1-11 range. So how can I check, which channels are supported and for which region?
Edit: I did further testing and it became obvious that when using Auto channel selection on the router, Diamond wouldn't connect. When selecting manually any channel between 1-11 it works OK, but when selection channels 12-13 it stops working, which makes me believe that the Diamond doesn't have support for the channels for non-US regions.
Does anybody have any idea how to change wifi region to support 12-13 channels as well? So far I couldn't find anything on the net that would help me doing it. Is it possible that it might be WM 6.1 issue and not Diamond?
HI I am actually having a diffirent issue but still related to wi-fi. When my phone awakes from sleep, it promts me to connect to my wi-fi server at home, when it was already connected jus minutes before. I have to re-enter the pass phrase everytime it awakes from sleep. This does not seem normal as my 6.0 touch didnt do that.
Any takers on this?
For more channels, it depend of US version or EU version. You need to changer your firmware but the problem is that in France for Internet you use PPoA and Belgium PPoE and I do not know if in the US they use the same so you will probebly losse your ability to connect to the Internet. Having more channels is not interesting because you need a hope of 5 between channels ( ex : ch1 + 5 = ch 6 and ch6 + 5 = ch11) between ch1 and ch6 place a ch11 for avoiding interferances. In 802.11g that is a question of scheme.
Sorry for my poor English.
Problem connecting to home network wifi
Hi, i've been using diamond to connect to my wifi home network but since few days is not possible anymore even if nothing was changed in the settings of the router.
The phone recognize the network as available, i push connect, it comes connecting but instead of connecting to the netwok it goes back to available.
Password is correct and the setting are the same as few days ago.
Any idea which setting should be modified?
Thanks in advance!
Panco76
Hello everyone,
I have one problem with my diamond. I disabled the "data transfer" with the improved comm manager. I usually use wifi when i'm home, however, i've seen that even though wifi is active, HSDPA connection is activated as well so i got charged, this sometimes happens when updating weather data or downloading emails.
Anyone with the same problem?
Yes - having he same problem.
I have WIFI at home and at work - so i want to use GPRS only when i am outside. never managed to do this - except when i kill GPRS fully - and even then Opera, the weather and push-mail wont work. :-(
WiFi Channels 12-13?
I need to bump up this issue again.
I can't find anywhere in this forum how would you change your WiFi channel range from US to EU (i.e. 1-11 to 1-13). My Diamond was purchased in Australia and I was hoping that the new SW upgrade would rectify that, but it looks to me that's not the case. Any idea if that can be done in registry?
Thanks.
Change Channel range from 1-11 to 1-13
***Bump***
Has anybody got any ideas how to increase the channel range from 1-11 to 1-13?
Hi, I am having a seperate problem from all that are listed. I have the linksys rangeplus router, and my Diamond wont even detect my network when it searches, yet my computer and PS3 do fine. Can anyone help me?
another problem...
Hi,
i have a problem with the wifi on my Diamond aswell..
I have a router at home which is encrypted. When I try to connect to it, I type the encryption key and it says Connected but i cant surf any pages. When i go back to wifi settings my home network switches between Not available and Connecting...
However, when i remove the encryption, everything seems to work fine. Since i dont want to treat my neighbors with free internet, does anyone have any tips for me?
(it is set to Best performance... +i'm sure i enter the right key...)
Thanx
The same over here... I found out, that some of cooked ROMs had this problem, but official worked. Before I couldn't connect via WPA2-PSK AES, all other encryptions worked. Until now... I tried to flash official ROM and RADIO, but it doesn't work anymore. I'm pretty sure it must be hardware problem. I need to send my Diamond to get fixed, but... The closest repair centre is in Prague (GSMobile)
!!!!!!!!!!!!!BUT BE AWARE!!!!!!!!!!!
I owned previously Qtek8310. After I send them my Qtek to replace the joystick, it came back with broken motherboard... This repeated 3 times and everytime they broke something else. I've got my Qtek8310 back as a total crap, destroyed and scratched... I called and send a claim to HTC Europe in London, but nothing happened since then. I don't believe them anymore. If you love your Diamond avoid to get it fixed in GSMobile!