Related
I'm trying to get my phone to connect to it...in any way...I used to be able to sync my phone (AT&T Tilt) via bluetooth, but now when I try, the phone gets user authorization, etc., (meaning IT can do what IT needs to), but WMDC does nothing.
Then, the sync fails, and the device says, "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer."
The problem...Windows Vista doesn't use ActiveSync of course...it uses the windows mobile device center.
When I try to connect via usb, then on the computer, a dealie pops up in the lower right for "safely removing hardware". It has HTC USB sync listed. My tilt tries to connect via usb, but it fails, saying the same thing, "To synchronize this device, you must install ActiveSync...blah blah blah."
I don't even know why this is happening like this...I normally don't sync too often (since I normally use my phone alone), but I was trying to get a new radio on my phone to help with another problem (see http://forum.xda-developers.com/showthread.php?t=365270&highlight=call+ended+00:00 )
but I can't even sync anything, so I can't use the tool to get the new radio on.
Subversive Asset 2.0 said:
I'm trying to get my phone to connect to it...in any way...I used to be able to sync my phone (AT&T Tilt) via bluetooth, but now when I try, the phone gets user authorization, etc., (meaning IT can do what IT needs to), but WMDC does nothing.
Then, the sync fails, and the device says, "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer."
The problem...Windows Vista doesn't use ActiveSync of course...it uses the windows mobile device center.
When I try to connect via usb, then on the computer, a dealie pops up in the lower right for "safely removing hardware". It has HTC USB sync listed. My tilt tries to connect via usb, but it fails, saying the same thing, "To synchronize this device, you must install ActiveSync...blah blah blah."
I don't even know why this is happening like this...I normally don't sync too often (since I normally use my phone alone), but I was trying to get a new radio on my phone to help with another problem (see http://forum.xda-developers.com/showthread.php?t=365270&highlight=call+ended+00:00 )
but I can't even sync anything, so I can't use the tool to get the new radio on.
Click to expand...
Click to collapse
Put your phone into tri color mode and you will be able to flash.
Power button + Camera button (hold them) press stylus into reset. HOld all 3. Tri-color screen will appear.
have you got the update to the drivers for WMDC, mine didnt work before I downloaded this update, oh and just remember, in windows, if it does work, RESTART fixes a lot of problems!
where would the update for the drivers for WMDC be?
Change the setting in USB to PC, in settings, connection tab. Try it with advanced functionality on.
I've tried it both ways. With advanced functionality ON, then the PC doesn't even recognize the device HTC USB Sync.
With advanced fuctionality OFF, then the pc recognizes HTC USB Sync, Windows Mobile Device Center recognizes nothing, and then activesync fails with the message, "To synchronize, get activesync 4.5 blah blah blah"
I used the device with an XP virtual machine I had, and XP + activesync has no problems seeing the device. However, MICROSOFT OUTLOOK in the XP virtual machine cannot see the device, so I can't correctly sync emails, contacts, tasks, or calendar icons. When I tried, the only thing that happened was that it deleted all of my calendar items (AGAIN!) and then said that "ActiveSync cannot synchronize Email, Calendar, Contacts, Tasks and Notes because Outlook is not installed on Windows PC 3. To synchronize, disconnect the device, install and run Outlook, and then reconnect the device and try again."
Outlook IS installed in the XP vmware (windows PC 3)...but it can't see the device for some reason.
I decided in the end that I could go without a new radio. I'll just find a way to fix my problem in a different way
Subversive Asset 2.0 said:
I've tried it both ways. With advanced functionality ON, then the PC doesn't even recognize the device HTC USB Sync.
With advanced fuctionality OFF, then the pc recognizes HTC USB Sync, Windows Mobile Device Center recognizes nothing, and then activesync fails with the message, "To synchronize, get activesync 4.5 blah blah blah"
Click to expand...
Click to collapse
With it "on", its not a USB connection. Whilst it uses the USB lead, it actually creates an RNDIS connection which uses IP to communicate. The device and pc should create a small private IP network. If your device can't even be seen by the Vista PC when advanced is on, then there is something blocking IP traffic, like an over zealous firewall. Try turning the firewall off temporarily. Also try disconnecting the pc from any other network and then plugging the device in.
I assume you have run windows update in Vista to ensure that you have the latest version of WMDC 6.1
With advanced "off", the device is using a traditional USB connection. Try deleting any existing partnerships and try a different USB port.
i have a similar problem however when mobile device center starts up it just gets the standard stopped running vista message and trys to restart unsuccessfully!
This may help you out with your problems however cant seem to resolve mine
http://modernnomads.info/wiki/index...+Device+Center+Troubleshooting#Beforeyoustart
unwired4 said:
With it "on", its not a USB connection. Whilst it uses the USB lead, it actually creates an RNDIS connection which uses IP to communicate. The device and pc should create a small private IP network. If your device can't even be seen by the Vista PC when advanced is on, then there is something blocking IP traffic, like an over zealous firewall. Try turning the firewall off temporarily. Also try disconnecting the pc from any other network and then plugging the device in.
I assume you have run windows update in Vista to ensure that you have the latest version of WMDC 6.1
With advanced "off", the device is using a traditional USB connection. Try deleting any existing partnerships and try a different USB port.
Click to expand...
Click to collapse
That's an interesting way of referring to it...the thing is...I currently do have my firewall off...would a router (dorm or home) block this? Because I have NEVER gotten advanced network fuctionality to ever work--when I was at home, my dad had a router set up and when I'm on campus, the dorm has a router on.
Even without it connected to any other network, it does not work. And I am using the latest WMDC 6.1 but still, it doesn't work.
The strange thing is...it works with ActiveSync in a Windows XP vmware machine (partially...it won't allow me to use outlook)...
Deleting existing partnerships deletes more stuff from my device deletes more stuff (my contacts and calendar are gone) -_-. Deleting existing partnerships on comp doesn't help..
JPHCCFC said:
i have a similar problem however when mobile device center starts up it just gets the standard stopped running vista message and trys to restart unsuccessfully!
This may help you out with your problems however cant seem to resolve mine
http://modernnomads.info/wiki/index...+Device+Center+Troubleshooting#Beforeyoustart
Click to expand...
Click to collapse
What I did from there was I uninstalled the drviers that correspond with the HTC Sync USB and the advanced network functionality (it's near the bottom of the link), and then I restarted again...now I seem able to sync...
i was connecting fine until i enabled vistas firewall and then it wont stop syncing. if i disable it, it will sync. i went through the exceptions list to allow sync but it still wont sync anyone know a fix?
Mobile Device Centre was working fine for me until about a week ago. Then it just stopped working ! My device was ok because it would sync in XP SP3 without any problems, but not in Vista. I tried repairinng, uninstalling, reinstalling without any success, I tried Advance Network Functionality and still no luck. I also tried disabling my firewall and trying again and still NO !!!. After searching the internet and trying the above, I nearly gave up until I decided to do the following :-
REMOVE ALL drivers related to the device i.e MS RNDIS adapter from network adapters in device manager AND the HTC USB drivers which are created when the device is connected while the Advance Network Functionality button is unchecked on your device (within settings -> Connections -> USB to PC )
UNINSTALL windows mobile device centre
DISABLE your firewall
INSTALL windows mobile device centre 6.1 (downloaded from MS)
connect your device - ensure the Advance Network Functionality button is checked
CONNECT device, let the drivers load and it should be ready to sync
ENABLE your firewall
The above method was the way it worked for me after trying numerous methods. Looking back, I believe my problem started when I unchecked Advance Network Functionality for some reason !
Subversive Asset 2.0 said:
I have NEVER gotten advanced network fuctionality to ever work--when I was at home, my dad had a router set up and when I'm on campus, the dorm has a router on.
Even without it connected to any other network, it does not work. And I am using the latest WMDC 6.1 but still, it doesn't work.
Click to expand...
Click to collapse
I don't think it's possible to get Advanced Networking Functionality to work with a Bluetooth Connection, only through USB. Even then it has to be a high quality USB port it's plugged into. My case is a good example in that I couldn't enable Advanced Networking Functionality or Activesync simply wouldn't connect. Since I was having unreliable connections from my VIA chipset old as the hills USB 1.1 motherboard ports, I installed a quality NEC chipset USB 2.0 Hi-Speed PCI adapter card and now on the same machine I can run USB Activesync connections with either option perfectly well and it stays connected until I unplug the phone. How are your USB ports?
uninstall active sync then reinstall. that is what worked for me.
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."
Since I upgraded to Windows 7, I have been having a problem syncing my X1 with Windows Mobile Device Center over BT.
Everything works ok over USB first (Full sync), then I disconnect the cable.
Make BT "discoverable" on both computer and phone.
Open ActiveSync on the phone and choose "Connect via BT"
It says no device available and gives the option to pair with PC.
I do the pairing, both devices say pairing OK.
Then I choose "Connect via BT" again on the phone
The phone displays the usual:
1) Opening port
2) Connecting
3) Authenticated
In the end "Connected" is displayed as status.
With Win XP and ActiveSync 4.5 client that always meant - everything is OK, not so with Win 7.
On the PC:
Windows Mobile Device Center starts displaying "Connecting" (as soon as I press "Connect via Bluetooth" on the phone) and stays like that.
If I open "Bluetooth Devices" in my computer's BT settings and check the properties of "X1" I see that "Activesync" profile is checked.
What else can I do?
Additional info:
PC - Dell E6400 Win7 64bit
X1 ROM Agent_47 Valkyries 3.8.60TR
EDIT:
I got it working:
1) Deleted the relationship in ActiveSync (on X1) and WMDC (on the PC)
2) Deleted pairings form both devices in BT settings
3) Made the USB connection, got it syncing
4) Started the pairing in Activesync on the X1
5) Did not start the actual sync over BT instead restarted both PC and X1
6) After restart started Activesync on X1, it connected to PC and started syncing at last!
I'm still not sure that it will work tomorrow...
EDIT2:
Didn't even work after 5 minutes
Just disconnected and when trying to connect again... not working.
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
apolas said:
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
Click to expand...
Click to collapse
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Draqula said:
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Click to expand...
Click to collapse
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
apolas said:
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
Click to expand...
Click to collapse
Thank you!
try changing BT dongle it worked for me.
randolph2000 said:
try changing BT dongle it worked for me.
Click to expand...
Click to collapse
It's a Dell laptop, so BT is integrated.
As for now it has been able to get connected most of the time.
But still is strange, with Win XP Activesync 4.5, when X1 said "Connected" after all the "opening port" etc messages - it really was connected at both ends, now I don't know what the X1 thinks it's "connected" with, cause the PC is still "Connecting"...
Have you reinstalled sync soft on you computer as I told you?
hey guys
i have the same problem buy on vista 32bit i was connecting just fine but now it connects on the x1 side while the WMDC doesn't connect giving me the error sign but the sync center is connected & i can browse my phone even install programs but no syncing i've tried EVERYTHING written in forums reinstalling programs on both sides, updating drivers, removing sd card, disabling firewall & antivirus ( i have norton suite) i don't know what to do???
Having this problem:
When device is connected to any PC, nothing is detected at either end. Nothing happens (except power to the phone).
Tried switching between activesync and disc drive modes, with or without advanced network functionality, but the problem is prior to that.
I have to say these WM devices are pretty unreliable, I've had USB problems on more than one of them, compared with none on any other usb device.
Grateful for any help.
when you say you change modes, do you mean that you change it in the settings or when you connect the USB a screen pops up?
I am having the same issue. My phone is basically useless, I don't have warranty to send it back to HTC either.
Many people are having issues with connecting with Windows 7. I think there are solutions, but most of those people don't post replies when they solve their problems...
I have been able to connect to Windows XP, then suddenly one day it stopped for no apparent reason. So I don't think the OS is the problem in this case.
how about your guys try to checke the windows firewall setting first?
on the exception list, make sure all related activesync task are selected.
then try again.. hope that help
Tried that - in fact, turned off my firewall entirely - still no luck.
Device connects, and comes up as an "unknown device". Nothing else in Windows 7 sees it - not WMDC, or File Explorer, or anything.
This is really disappointing - how can a Windows Mobile device not work at all with a Windows OS?
i also have my firewall turned off, even worse thing is that the computer doesn't even recognize that a device has been plugged.
Same here, shaks 4.3 ...
I can't believe that Windows has this device listed as compatible with Windows 7. It isn't working, period.
mine stopped connecting to vista one day but would charge. I went an got another usb to mini usb cord at the PX and plugged it in and it now connects with my laptop and my mac. replace your cord before you start hard reseting.
romagnus said:
mine stopped connecting to vista one day but would charge. I went an got another usb to mini usb cord at the PX and plugged it in and it now connects with my laptop and my mac. replace your cord before you start hard reseting.
Click to expand...
Click to collapse
I've tried several cords... but thanks for the advice.
i contacted HTC and asked them how much for repair w/o warranty, this is their response:
We apologize for any issues you are experiencing with your device and would be happy to assist. While warranty coverage would depend on a diagnosis by one of our certified technicians, based on the problems symptoms you have provided, costs for repairs could range from approximately $373.00 to $428.00. Please contact Customer Care at 1-888-617-1113 for service options and to set up an RMA for repair if desired.
this is hilarious, fking HTC ppl make sh*t w/ no technical support and charge ridiculous for repairs. i dont know what they thinking
had the same problem...tried everything to fix. i am with Verizon. Went to my Verizon store. They called in for me which resulted in Verizon sending my a replacement (refurb) which ironically(?) turned out to have a different issue. Back to store...another call...sent me a brand new diamond. everything ok so far. don't deal with htc....go to your carrier.
I've done a hard reset on my diamond, but the usb problem remains. Now I'm thinking it's a mechanical problem. I'll try and clean out the hole somehow and see if that helps.
I'm using windows 7 64 bit and the latest Windows Mobile device Centre with the Windows Firewall on and I have no problems connecting my HTC HD and Diamond.
To all of you who still struggle on UBS connection.
Here's my solution based on reading forums for almost two weeks and trying hundreds of settings. I'm using Windows 7 Ultimate.
First you have to set regional settings on both PC and device on English.
1. Make suse you select ONLY ActiveSync under Settings/All Settings/Connections/USB to PC/ NO OTHER SELLECTIONS.
2. Tick "When the device is turned on, do not ...." under Settings/System/Power ( later, when establish connection for couple times you can uncheck it)
3. If Using NOD 32 disable Treat Sence and Disable detection of Potentionaly dangerous programs ( if using other antivirus disable similar options - they block connections they think are dangerous)
4. On your PC Uninstall ALL USB controlers and Hubs.
5. On Your device on home screen check and stop all programs running.
6. Turn OFF PC.
7. Connect USB cable to PC USB port and to phone.
8. Turn on PC and wait untill Windows instals all the usb stuff. If everything is OK Windows should recognize and install HTC PPC .... The WMDC or ActiveSync should start automatically. IF not start it manually and disconnect and connect usb cable on ppc. Wait untill it connects and HAVE FUN !!!
First couple of times you should be carefull not to move the phone or cable so you wont lose connection.
Hope this helps others, since I managed to get it work for myself.
Happy New Year to all of You!
will try this tomorrow,
btw, what's NOD32 and WMDC?
thanks for the post
OS -> Windows 7
PPC-> Mobile 6.1
Unchecked the "Enable advanced network functionality" box.
Until that it would connect just under Disk Drive option, Now it runs just fine with active sync too. Thank you
I'm hoping SOMEONE out there can be of some assistance with my issue:
I was previously running Windows 7 RTM (64-bit Ultimate) with my Tilt (WM6.1 stock HTC ROM), and syncing with no issues.
I recently had to update my PC from the RTM to a real (paid-for) version of Windows 7, and I moved to 32-bit Ultimate (clean install) because of other application compatibility.
My Windows 7 installation now does not want to recognize my Tilt via USB (says "USB device not recognized"). I DID finally manage to get it to sync via BlueTooth, but even after removing the offending USB device from Device Manager (several times), and letting it re-discover the USB connection, it always shows "USB device not recognized".
My laptop is an HP dv9000 (1.6GHz, 4GB RAM, 250GB hd). I also sync to my Acer AspireOne netbook via USB, without any issues. I have also tried ANOTHER Tilt, and it will not recognize it, either. So the issue IS with the software on the laptop...I'm just trying to avoid re-installing the laptop again, since I already have MULTIPLE hours re-installing all the other apps on it.
Any light that anyone can shine on this issue would be great.
Reinstall
Reinstall Windows Mobile Center
Turn off advanced network functionality in USBtoPC if that fails then reinstall WMDC.
stylez said:
Turn off advanced network functionality in USBtoPC if that fails then reinstall WMDC.
Click to expand...
Click to collapse
Where is Advanced Network Functionality (I appologize if this is a stupid question) located? I've been hearing about this as a possible issue, but I'm not sure if it's on the phone, or the PC, and where?
The Computer Savior said:
Where is Advanced Network Functionality (I appologize if this is a stupid question) located? I've been hearing about this as a possible issue, but I'm not sure if it's on the phone, or the PC, and where?
Click to expand...
Click to collapse
It's on the phone USBtoPC if not in settings you can find it in Windows Directory
Found my answer...
Well, it turns out it was a bad USB socket on my Tilt. It makes good enough connection to charge the battery, but not for data transfer. I got another Tilt, and I put it on the same cradle to the PC, and it connects up just fine.
Thanks for the suggestions!