Freeze Screen - Touch Diamond2, Pure Q&A, Help & Troubleshooting

The screen just occassionally did not response except the hardkeys. The radio is okay and can answer incoming call. The screen may return to work after soft reset, or minutes of tapping the hardkeys (to prevent the device going to suspense). I wonder I have a fauty device. My device just a week old but the seller just has put a stamp on the receipt that they will not exchange the goods if sticking the screen protector .... This is what Hong Kong consumer protection.

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Screen Align not working? DOA?

Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
foaf said:
Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
Click to expand...
Click to collapse
It might be a simple loose connection or something trapped between screen and bezel. But I would not be even thinking about that, it would be going straight back under warranty. Thankfully, this is not a common problem with the Kaiser and I think you have just been unlucky.
I assume you have not put on any screen protector that might be causing this behaviour> Otherwise it is a DOA and nothing you can/should do other than return.
Mike
Thanks. I hope its not common! No screen protector, but I did try one first before first boot. I immediately removed it when the taps weren't working. I'll send it back tomorrow, thanks.
Dont tap. Just lightly drag the end of the stylus around each target until it proceeds to the next one.
It's common and should be fine.
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
foaf said:
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
Click to expand...
Click to collapse
If the future device does it, just try what I suggested but be as accurate as you can.
Unwired's method works for me as well. My Kaiser always seems to lose the ability to detect stylus presses (but finger pressure works) every time I use it on a plane which I assume is due to the cabin pressure. When the screen is reset, everything goes back to normal. Has anyone else noticed this, or do I have some defect that is only going to get worse?
I got the second Kaiser, and it happened again. But I immediatley used unwireds method, this time being extremely precise and only moving the stylus slightly. It works fine now, and stylus accurancy seems to be ok.
I still think it's strange, as I have had an HTC XDA before and a tap was sufficient on the screen align process. Furthermore it clearly states "tap screen" not "tap and drag".
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
unwired4 said:
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
Click to expand...
Click to collapse
For me it is more like 'tap-and-hold'. I make a firm tap on the '+' symbol, then keep the stylus pressed on the screen for one second, then release. The '+' then moves to the next alignment point.
Just for the record, I think the problem is common!
I've seen many people who have unresponsive touchscreens, and now I'm one of those unlucky people. And nothing works. And I don't have warranty because I'm in a different country than the purchase country and the reseller here only services phone bought in the Middle East. #[email protected]$#@$#@

ok so here's my issue (tilt falling apart)

a couple weeks ago i cracked my screen. I bought a new one and replaced it myself. All was well until i tried to text with my physical keyboard and discovered that the i,m,n,k, and period keys were all unresponsive, these keys are also all in the same area.
I took apart my phone again and discovered that there is a thin strip that connects the keyboard to the unit. on this strip are 7-8 parallel lines running atop it(not touching). I noticed that the far right line had a break in it with a width much less than a needle head.
I don't know much about board circuitry but i think the lines are made of copper. I've voided my tilt warranty by opening up my phone so i'm here for suggestions. Are there general cell phone repair shops? Should i attempt to solder it myself? or is there no hope?
now concerning software my phone is out of control. When i try to message someone with the rest of my physical keys my phone will randomly insert enters and spaces into my typing which is really annoying and forces me to use a slow virtual keyboard. My phone screen will turn back on when i press the little side button, and when i have a call it will randomly put people on hold.
My phone will alos freeze up some times and an error message will popup with the option to dump some sort of file which i have to to continue. Is this some sort of virus on my phone?
I have the hyperdragon saphire rom with the radio that came with it. Do i just need to reflash? I apologize for the length of this thread all responses are appreciated.
as for the software craziness i'm sure you have tried the system restore(if you havent do it: shut off device, hold down the two 'blank buttons' and holding down the soft-reset button with the stylus at the same time then press the SEND button [green call button]) so since you probably have definitely reflash. My advice for repairing your phone is try to determine if the price for getting it repaired by a general repair shop or if repairing it yourself is better (because they might charge you who knows what )
For the sleep issue go to Settings/System/Key Lock and change it too 'Lock all buttons except power button'(mabye you did this). Also it is possible to have a virus on your phone although a system restore or reflash should fix this.
"I've voided my tilt warranty by opening up my phone so i'm here for suggestions"
actually... if u look at the phone the "warranty void" sticker is under the battery, not under the LCD. I cracked my LCD before and replaced it, after doing so, my SIM wouldnt register (phone took a heavy hit breaking the screen and sim slot). I figured what the hell and called AT&T and swapped it under warranty... They didnt say anything and I got a brand new Tilt back

Touch screen not responding after hard reset..hardware problem?

I have searched for solutions for the past 2 days but cant find one, if i missed it or this post is redundant , i apologize in advance.
Now my tilt is driving me crazy. It started last week when The touch screen wasnt working, but i fixed it by doing a couple of soft resets. then all the sudden, everytime i slide my keyboard out, the touch screen would stop responding. this went on for a day, then yesterday, when i tired to use the keyboard, the screen went blank, like the light died or something. but when i put it back on portrait, the screen would light up again.
A few moments later, the touch was responding, tried to use the keypad then the screen went blank..tried soft resets about 5 times and uninstalled all recent added programs (skyfire) ..finally the screen was working but the touch still wasnt working.
So this morning, i had the bright idea to do a hard reset....dumbest idea ever cos now its stuck at the screen where i have to "tap the screen to set up your wm device" and guess what..the touch screen isnt responding
plz i really need help with this. all so , i have a broken tilt.., well lcd screen is cracked...can i try to dismantle both tilts and replace the screens?
Ok, i used Code Factory's Remote screen alignment to bypass the alignment, but if i cant use the touch screen or the keyboard, the phone is pretty much useless for sending any information or making calls..is there a way to fix this?
I have had this same issue with my tilt. I could use the scroller on the left side of the unit to navigate but no touch screen. Both times that this has happened to me I removed the screen protector that I had on and restored a backup that I had on my storage card (I run a backup weekly). This has always fixed my issue. You could try another hard reset, not sure if that will help but do you get any lights on the keyboard when you slide it open? Is your tilt less than a year old because there is a manufacturer's warranty too.
Jim
when i slide the keyboard, i do get lights on the keyboard but not on the screen...it just goes dead..but when i slide it back in, the screen comes to life.
I cant do another hard reset cos i have to input the "1,2,3,4" code.
Also , the phone just got out of the 1yr warranty this month...awesome
I want to buy a replacement screen with a new digitizer but i need to be sure that is the problem.. ive searched for this keyboard problem but still have no answers
Now I'm having the same issue, touch not responding. I first noticed it about two days ago, when I slide the keyboard out, I could type just fine, but when I went to send the message the touch screen wouldnt work, so I'd close the keyboard and it would work. well yesterday it stopped working all together, so i used my d-pad and did a sprite restore and it started working again. But then On my way home i hit the lock button, and it stopped working after that, and I couldn't get it unlocked. I used the inner soft key to hit the first part of unlock, but then I couldnt ever figure which button to hit to get the on screen part of the unlock. So I had no choice but to do a hard reset, and just like highoct now I'm stuck on the stylus setup , and the touch still doesnt respond. does anybody esle have any suggestions ? Thanks in advance.
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Oh yeah, I did manage to do a hard reset again, but now the screen is just white. I can hear the sound of it booting up but it still has a white screen. I tired going to the Bootloader screen ( Camera and power at the same time)...still have the white screen. I believe its a hardware problem but i don't know what it is...any ideas?
Ok now I've done a hard flash, using the same HTC kaiser rom 6.1 and it fixes the problem for a little bit, until the first time I slide out the keyboard , then the screen stops working again, any suggestions ?
iPhone 3G Screen Repair...finally an affordable answer
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Does this look like an apple website? did i say i had an iphone? GET OUT OF HERE!!!
Ninety Four said:
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Click to expand...
Click to collapse
And thats his only post, its spam. jerk him outta here
Tilt Touch Screen
highoct said:
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Click to expand...
Click to collapse
I know this thread is a bit old but was searching d forum for possible solutions cos yesterday i developed the same exact problem on my kaiser for no apparent reason!..flashing it hasnt helped and now im stuck on the wm setup screen..when u say u still have the same tilt with the original problem do you mean that the repair was unsuccessful? have you tried reparing it yourself? Thanks
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
grayfoxmg1 said:
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
Click to expand...
Click to collapse
same thing happened to me 3 days ago. touchscreen has just stopped responding.
it still worked when i slided my keyboard out, but only when it was out. then i realized it won't work at all (!) after soft reset. however, i could make it work again like that when i did the soft reset with the keyboard out. weird.
i tried searching, and decided to make a hard reset, flash a new rom, etc, etc., but no more touchscreen. at all. the device doesn't feel any touch in any case. nothing. i bypassed the beggining tap here with the storage card trick. (i've read it somewhere on the forum).
now i can only use my kaiser with the hw buttons, the keyboard, and that's it. no touch. really weird. please if anyone has any updates, solutions, anything, post. sniff sniff
mine doesn't have anything on the screen unless i slide it out, if i have it closed anymore, it just doesn't work at all.
try this:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
se1988 said:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
Click to expand...
Click to collapse
well, i tried both tips, but they didn't work. i'd like to say a big thanks anyway!
then i grabbed the kaiser service manual and took my device apart into pieces. i reconnected pretty much all the cables and stuff, but still no touchy. any further ideas?
you should try replacing the screen. im happy to say that this screen from this seller on eBay worked for me: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250539984183
look here for dissasembly video: http://www.fonlogix.tv/tiltlow.wmv
(to save it to desktop right click link and "save target as")
thanks for your help, i've just ordered a new screen! phew, i hope it's gonna work

Dropped HD7, screen not completely working

Dropped my phone today getting out of my car...it probably fell about 3' and landed on the back. I have a Spec hard rubber case on it and there's no visible damage. The screen and capacitive buttons still light up, but I have no picture whatsoever on the screen. Power button works, volume works, camera seems to work and it is ringing if I call it. It also wont sync with Zune, although it is charging thru the PC.
Not sure what my options are or how serious this is, but the only thing that seems to be affected is my screen not displaying a picture, which is just terrible
Do I try and take it into Tmobile to see if they can fix, or just to fix it myself, or send to HTC? I do not have insurance on it.
thanks in advance..
Nevermind, took it to Tmobile, it was still covered under warranty. $20 shipping/processing fee and a new phone should be here in 3-5 days.

[Q] Responsivesness of power button during, after calls

Generally my Z3C is fast and responsive and has been since i got it at launch. However, the responsiveness degrades during and immediately after calls, in particular the power button but also the automatic screen off/on based on handset orientation function. The result is that at the end of a call, I will lower the phone to end the call but the screen will stay off. Pushing the power button to wake the screen either does nothing (necessitating a pause then another push of the power button) or has a 1-3 second delay. When the other party hasn't hung up (e.g. leaving a voicemail), the connection will therefore stay active for multiple seconds after I have finished speaking. The power button is much more responsive (under 1 second response time) in all other circumstances.
Anyone else experience this? Any solutions?
G33M4N said:
Generally my Z3C is fast and responsive and has been since i got it at launch. However, the responsiveness degrades during and immediately after calls, in particular the power button but also the automatic screen off/on based on handset orientation function. The result is that at the end of a call, I will lower the phone to end the call but the screen will stay off. Pushing the power button to wake the screen either does nothing (necessitating a pause then another push of the power button) or has a 1-3 second delay. When the other party hasn't hung up (e.g. leaving a voicemail), the connection will therefore stay active for multiple seconds after I have finished speaking. The power button is much more responsive (under 1 second response time) in all other circumstances.
Anyone else experience this? Any solutions?
Click to expand...
Click to collapse
I experienced this issue when I had kept the original display protection film (the one you're supposed to peel away). I wanted to keep it until my tempered glass arrived. Since peeling it away and installing the tempered glass, I haven't encountered the issue again. I assume it has to do with the Proximity sensor being obstructed by the protection film, thus tricking the phone into thinking it's still up to your ear.
mnmkng said:
I experienced this issue when I had kept the original display protection film (the one you're supposed to peel away). I wanted to keep it until my tempered glass arrived. Since peeling it away and installing the tempered glass, I haven't encountered the issue again. I assume it has to do with the Proximity sensor being obstructed by the protection film, thus tricking the phone into thinking it's still up to your ear.
Click to expand...
Click to collapse
An interesting theory. I'm using a screen protector that came with my phone order. The problem is that the power button appears to become disabled at the end of every call - am not sure that is a screen protector issue... but I could be wrong.

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