diamnond 2 HSDPA problems - Touch Diamond2, Pure Q&A, Help & Troubleshooting

hi!
my diamond 2 never uses HSDPA! It only stays on 3G. I have all the hsdpa settings enabled. anyone who experienced this behaviour please help.
thanks

K|nS|ayer said:
hi!
my diamond 2 never uses HSDPA! It only stays on 3G. I have all the hsdpa settings enabled. anyone who experienced this behaviour please help.
thanks
Click to expand...
Click to collapse
Possible your telecom operator don't support HSDPA on your cell coverage.

hi,
my network supports hsdpa and i'm within coverage.
so i thought it was something from the phone.
10x

Hi,
I also have TD2, and it is connecting from time to time throught hsdpa (the H icon). I have to say not so often I would like to, but it is. I have HSDPA/HSUPA enabled in advanced network settings.
T.

hi!
that was my problem i never saw the H icon so i began to panic.

Its my understanding that the tele provider can limit your options, so you only can connect to UMTS(3G) and not HSDPA/HSUPA.
I called my provider the other day to find out why my download speed was stuck at 500 kb/s and not 2-3 Mb/s like my friend.
And after 5 min on hold thy told me to reboot my phone.
Thy had a limit on my connection, that was supposed to have been lifted a long time ago.
And just to let you know, I'm on 3's network in Denmark, so it might not apply to you.

Related

hsdpa setting

hy, sory for my bad english
i try too disable hsdpa with fit4cat registree tweaker,on my trinity, and dosen't work. HTweakc 2.0 dont work on my trinity.(A native exception occured)
any other solution?
adodesign said:
hy, sory for my bad english
i try too disable hsdpa with fit4cat registree tweaker,on my trinity, and dosen't work. HTweakc 2.0 dont work on my trinity.(A native exception occured)
any other solution?
Click to expand...
Click to collapse
Hmmm, it worked on mine. HTweakC did give an error message when I first started the program because my phone is a Trinity and not a Hermes. I just ignored that message. Then after turning off the HSDPA, I exited the program and did a soft reset by pressing the power button for 3 seconds, this way you make sure the change gets saved.
Excuse my ignorance: why would you want to turn HSPDA *off*? To save battery power?
Izzard-UK said:
Excuse my ignorance: why would you want to turn HSPDA *off*? To save battery power?
Click to expand...
Click to collapse
noap
When i am conected to internet (hspda) i cannot receive any call.
i use skype so................
Izzard-UK said:
Excuse my ignorance: why would you want to turn HSPDA *off*? To save battery power?
Click to expand...
Click to collapse
When HSDPA is on, you can't receive a phone call, it goes to voicemail. There is no problem receiving a call in 3G or GSM Edge mode. I don't know if it is a problem with current systems or if that is the way it was intended to work, but I don't want to miss calls because my phone is receiving an email.
Matterhorn said:
When HSDPA is on, you can't receive a phone call, it goes to voicemail. There is no problem receiving a call in 3G or GSM Edge mode. I don't know if it is a problem with current systems or if that is the way it was intended to work, but I don't want to miss calls because my phone is receiving an email.
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Click to collapse
Huh? Is that a local thing?
Here in The Netherlands it is no problem at all. When I'm connected to UMTS or HSDPA (on the Vodafone network) I can be connected simulatinously.
So, I receive pushmail when I am on the phone or when I'm surfing I can be called at the same time.
adodesign and Matterhorn: that must be something to do with your provider. I am on T-mobile in the UK and I have no such issue. In fact I just tested it about 10 times in my house where there is a good HSPDA signal. I started downloading a large file at about 850 kbps and phoned myself - my Hermes dropped from "H" to "3G" and the call came through no problem. Once I hung up, it stepped back up to "H" and the download was not interrupted.
ok... i'm in the US using Cingular and i know they have HSDPA enabled in some markets. i have a HTC P3600 and would like to know how i can tell if HSDPA is enabled. if HSDPA enabled by default how would i know? if i have to manually enable it, what are the steps to activate it? thanks for the advice/guidance...
cortezzi said:
ok... i'm in the US using Cingular and i know they have HSDPA enabled in some markets. i have a HTC P3600 and would like to know how i can tell if HSDPA is enabled. if HSDPA enabled by default how would i know? if i have to manually enable it, what are the steps to activate it? thanks for the advice/guidance...
Click to expand...
Click to collapse
Well I guess it must be something to do with certain providers. I'm not the only one that has reported the busy problem with HSDPA. I'm going to test it again when I go into France to see if it happens there.
3G framework designed to able receive call while data transmitting. Whenever there is incoming calls, it will automatically disconnect data tranmission. However, this feature needs to be fully support by your local carrier.
In 2G network, you will not be able to answer call while data tranmitting. But you will still be able to answer call if GPRS is connected, with no data tranmisting. This is by 2G design, nothing to do with the carrier.
Hope this helps
*Con
Its a network issue.
I remeber reading on 3's Website here that it was an issue and a software Update on their network here in aust in April will fix it.
Speak to your provider and see if they are planning a network update soon.
tdub said:
Its a network issue.
I remeber reading on 3's Website here that it was an issue and a software Update on their network here in aust in April will fix it.
Speak to your provider and see if they are planning a network update soon.
Click to expand...
Click to collapse
Thanks for that news, I'll give them a call today . I think that it is likely that I'm not even supposed to be receiving HSDPA on this network. Before this phone was released it was reserved for one of those PC card wirless solutions for laptops, which they charge a fortune to use. The roms that come on the Swisscom Trinity has HSDPA disabled. They'll probably tell me that I'm not supposed to use it .
just few words to say that on the SFR network (france) , when i am connected in HSDPA , i can't receive any calls ... they are rediricted to my voicemail
extenue said:
just few words to say that on the SFR network (france) , when i am connected in HSDPA , i can't receive any calls ... they are rediricted to my voicemail
Click to expand...
Click to collapse
Thanks for that info. I won't bother to check on SFR now. I'll just leave HSDPA switched off for the time being. 3G is good enough for now. This is an app that will turn off HSDPA http://www.fit4cat.de/thread.php?threadid=263 .
There is an application made for the Hermes that I am successfully using on my Trinity that switches 3G on and off. It also will switch off your data at night to save battery life. It creates an icon at the bottom of the screen for quick network change when you want a fast connection. http://forum.xda-developers.com/attachment.php?attachmentid=35394&d=1173876750 .
just few words to say that on the SFR network (france) , when i am connected in HSDPA , i can't receive any calls ... they are rediricted to my voicemail
EDIT : i've just call my provider ,this behaviour is normal , an upgrade from them is necessary to make calls during hsdpa connection , thanx to tdub !
Matterhorn said:
Well I guess it must be something to do with certain providers. I'm not the only one that has reported the busy problem with HSDPA. I'm going to test it again when I go into France to see if it happens there.
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Click to collapse
I have the problem, with HSDPA, on Sfr network, i've got a 3G plan, for access to wap! is impossible, but In Web all is allright, with very Hi speed i ever see on mobile
Is it really HSDPA?
I recently flashed my Orange UK Trinity (SPV M700):
WM6.1.Black Edition by Akeo
Radio Radio 1.50.08.11
For the first time I noted that HSDPA was available and then shortly after that I was missing a lot of call's. 3 out of 5 seem calls to go straight to answer phone. My concern is that this seems to happen mainly with calls from mobiles on the same network (Orange UK) and yet rarely (if at all) with calls from land lines. Is this perhaps a red herring?.
After reading this thread I'm hoping that HSDPA is the cause of the issue and that someone can explain how to disable HSDPA on the Trinity device?
I tried HTweakC 2.1b but no luck. HSDPA remained active.

Connecting to UMTS/HSDPA using AT&T

I have noticed that when I am connected to the fast cellular internet the sign constantly switches between 3G to H. Like every 15 secondes.
It's not that the connection is dropping it's just it is always changes from 3G to H. I am on At&T and would like to know if it happenes to someone else.
As I read, At&T suppose to have an HSDPA and since I am in big cities like Chicago and Washington DC, if there is HSDPA it should exists in these cities.
So?? anyone using AT&T + KAISER knows what I am talking about?
should be worried?
i see this behavior all the time with my Kaiser, Trinity and Treo and never worry about it... most often the i'll see the "H" symbol when i'm tethering or downloading a file from a website or i'll see the "3G" or "E" if i'm in an area of town that doesn't have a strong signal... i don't worry about this behavior unless it affects what i'm doing, e.g., lose my internet sharing connection. just my 2 cents...
cortezzi said:
i see this behavior all the time with my Kaiser, Trinity and Treo and never worry about it... most often the i'll see the "H" symbol when i'm tethering or downloading a file from a website or i'll see the "3G" or "E" if i'm in an area of town that doesn't have a strong signal... i don't worry about this behavior unless it affects what i'm doing, e.g., lose my internet sharing connection. just my 2 cents...
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Click to collapse
Thank u for your fast reply. I know sometimes the signal changes to E or even G if there is no high speed connection around but it seems that the H and 3G just changes every 15-20 seconds in areas with high speed connection. does it also happen to you? or anybody else?
alonmalka1 said:
I have noticed that when I am connected to the fast cellular internet the sign constantly switches between 3G to H. Like every 15 secondes.
It's not that the connection is dropping it's just it is always changes from 3G to H. I am on At&T and would like to know if it happenes to someone else.
As I read, At&T suppose to have an HSDPA and since I am in big cities like Chicago and Washington DC, if there is HSDPA it should exists in these cities.
So?? anyone using AT&T + KAISER knows what I am talking about?
should be worried?
Click to expand...
Click to collapse
I actually consider you lucky. At work in Menlo Park, Ca. I rarely get a 3G or an H... But I spent a couple of weeks going to SF every day and there I saw behavior very much like you describe. For me it seemed to want to switch from 3G to H as I was doing some sort of access like e-mail read or a download. Though that is probably just anecdotal as I didn't really make a study of it; just something I noted.
Cheers.
i have the 3g/H switch happening constantly as well. could this connection issue have anything to do with the sms issues (issue being sms works randomly), or totally unrelated?
Yep...this happens to me too.
alonmalka1 said:
I have noticed that when I am connected to the fast cellular internet the sign constantly switches between 3G to H. Like every 15 secondes. It's not that the connection is dropping it's just it is always changes from 3G to H. I am on At&T and would like to know if it happenes to someone else...
Click to expand...
Click to collapse
I'm in the Chicago-North Suburb area and I see it change all the time too. I get a lot of HSDPA connections. From my understanding, this is a good thing!
Though I'm by no means an expert on HSDPA, 3G, UMTS or any of these, it's my understanding that HSDPA will give you data bursts of up to 5 times the connection speed of 3G/UMTS.
TEC
What it means on my 8525
Hi Guys,
Don't worry, you are not having signal quality or connection issues. On my 8525 (Hermes) the switch to H from 3G simply means the phone is using the data connection at the H (HSDPA) speeds. It shows 3G when data is not being transferred.
Yup. It's sort of like a combination power/hard drive light on a computer. When the "H" lights up, data is being read and written over the high speed network. The "3G" means the high speed network is available, your just not sending or recieving at the moment. At the slower EDGE speeds, the "E" is just a power light, showing the network is available, but no indication when you are sending a receiving data over it.
Someone correct me if I'm totally wrong, but here are my thoughts:
The H would be displayed when the device is accessing HSDPA or HSUPA. The D stands for download and the U stands for upload, right? But AT&T only has HSDPA right now, and not HSUPA. So when you're in an HSDPA area and browsing the web or sending and receiving emails, when the device is receiving information (downloading), it's on HSDPA and the "H" is displayed. But then when it needs to send information (uploading), since there is no HSUPA signal it switches to 3G and the "3G" is displayed. Hence the constant switching on the display as the device sends and receives data.
Someone please give me a gold star, or tell me I have no idea what I'm talking about!
Here's a GOLD STAR!!
KCMatt said:
The H would be displayed when the device is accessing HSDPA or HSUPA. The D stands for download and the U stands for upload, right? But AT&T only has HSDPA right now, and not HSUPA. So when you're in an HSDPA area and browsing the web or sending and receiving emails, when the device is receiving information (downloading), it's on HSDPA and the "H" is displayed. But then when it needs to send information (uploading), since there is no HSUPA signal it switches to 3G and the "3G" is displayed. Hence the constant switching on the display as the device sends and receives data. Someone please give me a gold star, or tell me I have no idea what I'm talking about!
Click to expand...
Click to collapse
Not that I'm an expert either but THIS WOULD EXPLAIN IT!
Thanks
TEC
If you see the H then you are using HSDPA, if you see the 3G icon then you are using UMTS. The difference is speed and the fact that if you see the H icon it means you can use voice and data at the same time.
I can stream live TV from my Media Center using WebGuide (free) and as long as I have the H icon I can talk on the phone at the same time I'm watching TV but if it switches to 3G I loose my data connection until I hang up the phone.
Mine mostly stays on H but swithces to 3G when the HSDPA signal is lost. HSDPA isn't avalible every where that 3G UTMS is.
Also HSDPA is 3.5G and UMTS is 3G. Meaning with UMTS you can get downloads of 384 kbps to 768 kbps and with HSDPA you can get from 768 kbps to 1mbps.
This is how it is supposed to work kids...
The H only shows up when you are using HSDPA. HSDPA would kill your battery in no time if it stayed connected all the time. your phone is smart enough to only use HSDPA when it is actually sending/receiving data. Think of it as a power saving feature.
I'm in cleveland and i just see an "H" all the time... FWIW...
Jason Lee said:
your phone is smart enough to only use HSDPA when it is actually sending/receiving data.
Click to expand...
Click to collapse
But it only uses HSDPA when it's RECEIVING data, not SENDING. That's what HSUPA would be for (if AT&T had it yet). Right?
High Speed DOWNLINK Packet Access
High Speed UPLINK Packet Acess
KCMatt said:
But it only uses HSDPA when it's RECEIVING data, not SENDING. That's what HSUPA would be for (if AT&T had it yet). Right?
High Speed DOWNLINK Packet Access
High Speed UPLINK Packet Acess
Click to expand...
Click to collapse
That is correct. HSUPA should be coming soon according to Engadget: HSUPA
KCMatt said:
Someone correct me if I'm totally wrong, but here are my thoughts:
The H would be displayed when the device is accessing HSDPA or HSUPA. The D stands for download and the U stands for upload, right? But AT&T only has HSDPA right now, and not HSUPA. So when you're in an HSDPA area and browsing the web or sending and receiving emails, when the device is receiving information (downloading), it's on HSDPA and the "H" is displayed. But then when it needs to send information (uploading), since there is no HSUPA signal it switches to 3G and the "3G" is displayed. Hence the constant switching on the display as the device sends and receives data.
Someone please give me a gold star, or tell me I have no idea what I'm talking about!
Click to expand...
Click to collapse
Perfect.!! Downlink = Downloading (HSDPA).. Upload data by 3G as AT&T is not supporting Uplink = Uploading (HSUPA)... smart one..
I'm not sure it is that simple...
I live in Jacksonville an i neverget an "H" except when i used shap's rom on my 8525; however, i get speeds from 600 to 980, so is this extremely fast UMTS, or is Cingular just inconsistant with their labels?
exzist78 said:
I live in Jacksonville an i neverget an "H" except when i used shap's rom on my 8525; however, i get speeds from 600 to 980, so is this extremely fast UMTS, or is Cingular just inconsistant with their labels?
Click to expand...
Click to collapse
I also live in Jacksonville and found with the Tilt that I was only seeing the
3G icon and never the H icon until I installed KaiserTweak and set the HSPA option to enabled. Now I get the H icon but only during the data connection being active (e.g., sending a URL request and receiving the page load). The icon then turns to 3G when the Tilt sits "inactive."
Also just because you don't see the H for HSDPA doesn't mean its not working unless the REGISTY has the correct setting you will not get the H icon. the place is HKLM>Drivers>RIL>EnableHSDPAIcon = 1 (sometimes default is 0 which means you won't see the H icon)
Since my last posts on this topic, I now have my Tilt!
I am confused- why would AT&T not enable the "H" icon? If you are using HSDPA (and soon HSUPA), wouldn't they want you to know it?
Maybe they are afraid it will confuse people. They just want to market "3G" and people to understand it and see that icon, whether they are on UMTS or HSDPA/HSUPA?

Kaiser keeps switching from 3G to Edge

A friend of mine just purchased the Kaiser to be used on the at&t network. He lives in a 3G area in the USA and for some reason, his phone will not hold the 3G connection. It wants to switch to Edge. Is there a manual setting to stop this from happening or a new utility to enable/disable certain connection. Is this normal for 3G to do this. Any information I can pass on would be greatful.
Thanks
I think it's an indication that 2G is stronger than 3G in your area. My Kaiser always hold 3G connection all the time where I live. You can "manually" force 3G. Here is one the many ways to do it: on Windows Start menu, go to "Setting" then "Phone" (on the "Personal" tab), click "Band" tab, then use "WCDMA" for network type selection (default is "Auto")
Thanks for the help. I'll pass it on.
While the Kaiser is my first ppc type phone and I cannot claim to be expert I do think that this is a normal reaction of the phone to what networks are available.
I live in San Jose Ca. and must, perchance, move up and down the peninsula in the normal course of work and life.
I see my Kaiser switching from Edge to 3G to unnamed all up and down the peninsula. It is best for 3G in the cities and worse up in the hills -as one might expect. I also get the best 3G connections in the evenings and night vs. the daytime when, I assume, more 3G users are taking up bandwidth.
It is unfortunate that where I live is an Edge (during the daytime) area though I am paying for the 3G data plan.
3G issues with the TyTnII
Hello all:
I post on the AT&T HTC forumn and had this thread sent to me by another poster there.
I also have a TyTnII newly aquired from MobilePlanet on Weds. I am having the same issues with 3G. It briefly flashed the G icon on boot up then switches to Edge with all 5 bars. I've tried the manual mode fix, no luck. The wcdma gets no signal and the gsm goes back up to 5 bars same as auto.
Then theres the inability to register my serial # on HTC's EU site. Says SN is invalid... MP has had several reports of EU devices doing this.
I'm in the US, NorthEast NJ area. And in the middle of a known 3G area.
Bill
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
wise87 said:
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
Click to expand...
Click to collapse
I get a 3g signal when I go into Philly (I live about 45 minutes outside the city) It holds it just fine as well. Is it possible you just have weak 3g coverage where you are? I actually shut off the 3g on my phone as I have no 3g coverage at work or at home and the 3g connection discharges the battery in a hury.
I'm on AT&T as well.
Oh - BTW - I also can't register my phone with the eClub either. I sent an Email to the HTC Webmaster but have not had any reply in 3 days. I'm not too confident in HTC's support.

HSDPA enabled

The first day i got my tilt I enabled the HSDPA connection. I connected to the internet and my 3G icon changed from a 3G to a H, then the internet was blazing, faster than my DSL i use at work.
Well in the last few days I noticed it doesn't go to H anymore, it just stays at 3G. I checked the registry and HSDPA is still enabled. I have add a lot of cabs since it was working. Does anyone know anything that controls the HSDPA besides the registry entry. any ideas on how to get it back?
For me, it only changes to an H when actually transferring data. It stays at 3G most of the time.
yes, thats what I was getting as well. But even when I am transferring data it still remains at 3G. I have yet to see it go to H in the last few days. Maybe the network is getting work, anyone in the Chicago area getting H?
Mr.Clark said:
For me, it only changes to an H when actually transferring data. It stays at 3G most of the time.
Click to expand...
Click to collapse
That's what I observed.

HSDPA icon stuck!

I turned on my Tilt this morning and where the 3G icon used to be it is now a H icon all the time even if I am not connected to the network or downloading data. I have tried disabling HSDPA and reenabling it, but that hasn't worked. Disabling and reenabling the icon itself also doesn't get rid of the problem. I haven't installed anything. Does anyone know how to fix this or is this some kind of newly discovered radio bug?
Running on AT&T network.
Thanks
dont complain.. ur not stuck in H u now have full blown H in the area.. my girls 85 has full H now and so does my tilt
does this mean I have HSUPA too?
What exactly do you mean by full H? My download speeds didn't change at all
I am currently faced with this same stuck H issue.
I am running the stock AT&T ROM ver ... 1.62.502.0, Radio version 1.37.14.09
Sometimes when I travel to a particular work office I use dutty's 10 button Comm Manager to turn 3G off. This particular office is built like a fortress and I barely get signal inside. If I leave 3G on my battery is dead in a matter of hours.
So I turned 3G off for the first time since upgrading to this ROM, and later when I turned it back on I find I have a constant H indicator rather than the 3G I normally see.
Yes I am in an HSDPA area, but normally I would only see the H when downloading.
Yes, I use direct push with a hosted exchange server.
I've tried disabling HSDPA in KaiserTweak, and I get back to the 3G indicator ... But as you would expect my download speeds are limited to 300 to 400 kbit/sec.
With HSDPA enabled I average twice that, with bursts over 1mbit/sec.
Can anyone speculate why I have the constant H indicator now instead of only when downloading?
Everything still works, I just wouldn't mind knowing why I am seeing this change in indicator.
I have since found out that the the contant H icon is a result of AT&T upgrading their network. Since then, my download speeds have roughly doubled. Turns out the contant H is a good thing.
I went away on a business trip for a week and now upon returning I too am seeing the constant H, whereas previously I'd see 3G which would change to H and back when using data.
But that's not the part that is worrying me.
The problem I see is that the data connection is active all the time; it never drops. So besides the large H indicating HSDPA availability, once any data connection is made the 4 bars plus plus small triangle changes to 4 bars plus small H and *never* changes back. In the past I'm pretty sure the data connection would come and go as needed.
Is this bad at all? Seems like it would suck battery power to have the data connection active all the time. It's as if the KaiserTweak "always on: AT&T MediaNet" is stuck on (but I never actually did that tweak and it is actually disabled in KaiserTweak).
What's going on?
Have you done an upload speed test?
Apparently a constant H icon can indicate HSUPA support.
Little more info ... however finding a map of what was upgraded isn't that easy.
http://www.wirelessweek.com/article.aspx?id=158686
AT&T Nears HSPA
By Brad Smith
WirelessWeek - April 02, 2008
LAS VEGAS—AT&T will have all of its 3G markets enabled with the high speed uplink capabilities by the middle of the year, according to Hank Kafka, vice president of network architecture for the operator.
AT&T had 255 major metropolitan markets with W-CDMA/HSDPA at the end of 2007 and continues to add markets. Kafka said at a GSM Association roundtable on HSPA that AT&T expects to cover 350 markets with 3G by the end of 2008, including all of the top 100 markets.
The operator started installing HSUPA last year and now is in the process of rolling it out, he said. By mid-year, he said all of its 3G markets will have HSUPA. He says typical data rates on the downlink now are between 600-to-1400 Kbps with a peak of 3.6 Mbps, while the downlink typically is 500-to-800 Kbps.
There are upgrades for HSPA which take it as high as 14.4 Mbps and Kafka says AT&T is studying those. But he declined to say when or if AT&T will raise its data rates to those levels.
Kafka also said AT&T has seen significant data usage increases for customers using 3G.
Click to expand...
Click to collapse
Yea, I have the constant 'H' as well, but I think it's the same as having a constant 'E', meaning that you're connected to HSPA and everything's good.
switching bands
switched bands sometimes helps changing the icons from edge to 3g,to disable HSDPA you need to disable HSDPA through kaisertweak,schaps advancedconfig or hsdpa switch whether cooked into rom or manually installed to switch back to 3g

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