I recently bought an imported unlocked Diamond2. I have AT&T as phone provider. The first day I setup my data plan, it worked, since it stopped. When I call them they say that I can't have data plan with this phone since it's not an AT&T phone and that was the reason why I couldn't access internet.
My concern is: At the beginning, I worked!!! It's just a day after the activation of the data plan that it stops working; I have a feeling that they may have blocked my phone after detecting that it wasn't an at&t phone.
Also when I go do "Data Connection Setup", I can clearly select "United States" and "AT&T"...
Has anyone encounter this issue? Has anyone got a data plan with AT&T and got it to work with the Diamond2?
They killed mine too. I switched over to pay as you go for now until i can get another plan. I will not stay with a company that shafts you at every turn.
OK so it's not just an impression, they really did block the phone... Is this legal???
In any case, I'm going to call T-Mobile to know if this will work.
Unfortunately, yes they can. Most of the time they don't care but since they have contracts with the phone makers and some are exclusively with them, they don't want people to just go out and get whatever phone and use it on their network while they lose money with the contracts they have with the vendors they own. Its all about the bottom line for them and as a business its their right, although I am with you, I hate that; however, its understandable, they are out there to make money. Now I know for sure from AT&T techs that if the phone you are using is NOT on their hardware list BUT its made by one of the hardware providers they have a contract with, then they don't block it. If that helps any.
To give you an example, I have an iPAQ 910c, not a device they sell, but since they support iPAQ 6515, they don't mess with me. I had a Q9h (before my wife took it) and then my friend gave me his HK version I think known as Q9M or something crazy like that and it works fine because its still a Q. You get the idea.
OK.
So I actually got tricked by a d#[email protected]%ss at&t guy who ensured me that my phone couldn't work since it was not an 'at&t certified' phone, which made me suspicious since it first worked.
Then when I read the post of someone having the same issue, I got intrigued and I called AT&T again... with the intention to talk to a manager and to clarify the situation.
This time I ended up talking with a very nice lady, which couldn't help me much except by assuring that the problem wasn't on their side and that my phone should work if it ever worked.
So I started thinking and realized that I actually changed ONE thing between the time it was working and the time it stops working... Guess what... That ONE thing was actually the reason why I couldn't connect to the net anymore...
Back then, I was annoyed by the USSD notification message which kept popping up every hour or so saying: "Your last transaction costs you $0.00..." making by phone beeping every single time... I found that it was actually possible to disable them (http://forum.xda-developers.com/showthread.php?t=326851).
Well the problem by disabling them is actually you loose also you internet connection . I didn't realize it immediately since I had my wifi connection working.
Now I'm back to day one:
- internet work
- i'm still deeply annoyed by the USSD notification message mentioning a $0.00 transaction
There you have it. They might be money hungry corporate bastards and we may wish them to crash and burn but "sometimes" even they are not at fault and crap just happens. Glad you figured it out and its working for you and remember that although they can block the phone as long its by a manufacturer they support, its unlikely. Take care.
At least they are supporting the HTC Fuze which is a touch pro little brother of the diamond, father of the diamond2
They can't ban an uncle, right?
kandjar said:
At least they are supporting the HTC Fuze which is a touch pro little brother of the diamond, father of the diamond2
They can't ban an uncle, right?
Click to expand...
Click to collapse
They can try but you mess with my uncle, you mess with me
that's rough. Mine still seems to be working. Since I reset my phone youtube stopped working but me setting up VOiP might have jacked that up. make sure your connections are set to wap.cingular... other than that I'll let you guys know if mine shuts off.
infamouspt said:
that's rough. Mine still seems to be working. Since I reset my phone youtube stopped working but me setting up VOiP might have jacked that up. make sure your connections are set to wap.cingular... other than that I'll let you guys know if mine shuts off.
Click to expand...
Click to collapse
Don't sweat it bud, probably a setting got screwy somewhere, it happens quite easily actually. Hope you figure it out but all else fails, nothing more surefire than a reset although its overkill and hope it doesn't come to that.
WOW that really sucks. Have you made sure that you have the right settings? Don't know what they are for ATT. For T-mobile my settings did not work the first day and I was freaking out. The next day everything worked fine.
All I can say is switch to T-mobile. I have been with them since they were VoiceStream. In My 8 years with them I have only owned 2 T-mobile branded phones. The Nokia 3390 and a Rizr Beause my phone got stolen and I needed one bad. The rest of my phones have been Unlocked/Unbranded. I use the $5.99 Unlimited Data Plan Which now is $9.99 but is limited to the amount of data. I used to pay $2.99 but when I got the Rizr was stupid and signed a new contract. T-mobile has never blocked any of my services.
Wow that sound cheap! I'll definitively consider switching once my current pay-as-you-go stuff expire...
Really like the phone but no 3G and switching to Asus P835. At least will get 3G in 1900 frequency area.This one only got 900/2100. Same price..
For AT&T, don't pay the ridiculous price of a data plan, sign up for MediaNET, same exact internet and its much much cheaper. Just whatever you do, DO NOT TELL THEM you have a PDA and on the accounts page DO NOT update your phone to match the PDA, just pick a generic version of the bran you are using.
Which MediaNet plan are you talking about?
I m currently using (trying) the 20$ for 100MB per month as pay-as-you-go service; is there any cheaper one?
(I also notice that youtube doesn't work, even if everything else seems to be working fine (web access, mail, weather...))
kandjar said:
Which MediaNet plan are you talking about?
I m currently using (trying) the 20$ for 100MB per month as pay-as-you-go service; is there any cheaper one?
(I also notice that youtube doesn't work, even if everything else seems to be working fine (web access, mail, weather...))
Click to expand...
Click to collapse
The one matching your usage habits. There is cheaper one, the last I checked they had a 5.99 for 500 mb I think. You can check but I can check for you if you want, let me know.
Related
Sometimes people call me and get a message saying my phone is off or out of service. But when I look at it, it often shows 4 bars of service..
When I call someone, the problem disappears temporarily, and I start receiving calls again (and I receive all the SMS's I was supposed to get at once), only to appear again later for no reason (a soft reset also solves it). It's not related to location, it also happens when I spend the day at home (where I get a strong signal).
I don't think it's a operator problem either, since my operator is known for it's good services, and other people who use "normal" phones never had such a problem.
I tried 3 different ROMs (dutty's hybrid, Hyperdragon and AthineOS) and 3 different radios (dutty's radio (1.65 something), hyperdragon's (1.70 something), and eMo radio). Right now I'm using AthineOS with hyperdragon III's radio, and almost no programs installed..
This problem happens both in 3G and EDGE mode.
Anything I can do about it?
Send it in for repair?
Seems you tried all you could...
Don't think I can send it for repair, since it's an AT&T Tilt and I'm not even in the US..
Guess I'm outta luck then
Anyone else have any ideas?
have you tried the sim in another handset, sounds like a network problem to me.
3G Network
Are you using 3G Network?
Sometime I use 3G band and even It show good signal I loose phone calls.
I changed to GSM and no phone calls loose.
This happens in São Paulo/Brazil but...
EDIT: Sorry. Now I saw that you reported this problem also using GSM band.
Thanks.
I am not sure if you're using your US SIM card in a foreign country?
Maybe you just forgot to enable INTERNATIONAL ROAMING before you left ... ?
I'm having the same problem
I seem to have started with the same problem about a week ago. A couple people complained that they called me but it rang twice and went to voicemail - My phone never rang. However, after I made a call (or apparently did something to "wakeup" the phone), I would get the voicemail notification (2 hours later).
I tried reseating the SIM card, but then it went to "SIM Card Missing". I did a hard reset, but that didn't help. I took it back to AT&T and they replaced the SIM Card. That seemed to work again, and certainly would have been a convenient fix (bad SIM card - too easy). So I've just spent all weekend reloading all the apps, but now it's happening again!!
The symptoms are; After I reboot the device, I can receive one or two calls, then it doesn't ring anymore (the caller hears 2 rings then it goes to voicemail). If I cycle the Phone radio button in the Comm Manager, or cycle power, it comes back to life for 1 call, then craps out again.
I'm just using the standard AT&T ROM (without the Bloatware after this past reset) and the standard/default radio version 1.27.12.11
The only thing that I have noticed that seems different lately is that the "Comm Manager" task is always running when I look at the running programs (which I don't think it used to) I had also recently installed Garmin XT.
The device is of course 1 yr + 2 weeks (so I assume just out of warranty)
Any help would be greatly appreciated!!!
Hmmm,
what I would try, is, to just make a hard reset, load only my contacts to the phone and run it for a while to monitor its "Incalling" behavior. If everything seems to be fine, I would go ahead and start installing an application, then monitor my device again for a while, if everything is fine I will go ahead install the next application ... and so on. That is just to make sure that no 3rd party application causes this problems.
BTW:
I don't think that GARMIN causes this problem. I used to run Garmin on my HTC too (v5.0) until I came accross SYGIC McGuider (which works much better and card scrolling is much smoother than Garmin).
Well,
to come back to the point: if you get the same problems without loading any 3rd party application on your device, then I would recommend trying another ROM (best advice: go with the HTC stock ROM). If it also happens with the other ROM then it might be hardware related and difficult to fix.
Thanks - I knew that's what I should do, I just didn't want to do it after having spent all weekend reloading and configuring it. I thought I had read somewhere about Garmin having to have the phone radio on to work, so I was hoping there was a setting somewhere that I was missing that was powering the radio down. But..... I suppose it's time to go back to common sense and just do the reset
So far it seems to be working now. I'll give it a few days with just the basics and then start reloading one at a time.
Thanks for the quick response!
Spoke too soon
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
bbaydiver said:
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
Click to expand...
Click to collapse
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
kristoff_sz said:
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
Click to expand...
Click to collapse
no, I was just using the default browser.
I've got nothing installed on it at this point so I'm guessing it's hardware related.
Over the last couple months I had been experiencing some strange battery drainage (not related to the GPS issues). I don't know if that was a symptom or not. It just seems like the radio is going to sleep somehow - it wakes up for a little while if I sync my email, cycle the radio via comm manager, or cycle the power.
Anyone know if there is a setting somewhere that controls that? (sure would be nice if it were that simple)
The AT&T store was basically useless, all they did was give me the phone number for the warranty department (but since I'm 2 weeks past warranty, he doesn't think they'll help me), and of course offer to upgrade me to the Fuze for $375 - no thanks!
I've had the same issue (I think). I too think that it seems to happen when I have a 3G data connection active and moving back to GPRS (non 3G) seems to make it better....
I'm on a standard UK ROM and using BTMobile as a provider.
I was driving down the motorway the other day and overtook a friend. He rang me and went straight to voicemail. I then got a text to say that I had a voicemail and rang him back.
I was running TomTom Traffic at the time so would have had a data session enabled....
I think its something to do with the data session sometimes not letting a call through but can't put my finger on anything and certainly can't find an option to change any settings...
Also, even at home, I'm constantly picking up my phone to see that it "has no signal" and the exclamation mark is displayed - so calls aren't coming through - but it then connects and shows a three-bar strength signal. Don't understand why it keeps dropping out, but I get a 3G connection at the front of my house and an ordinary G connection at the back and I think that it sometimes to stay connected to the 3G connection for data even when the phone signal is very poor and it would be better dropping that and connecting at "old" GPRS speed...
Same on the train on the west coast main line out of London. I think having the 3G turned on causes the phone signal to drop out completely more than when 3G is turned off, as the phone tries to hang on to the signal of a 3G cell and doesn't successfully switch over to the next "non 3G" cell whilst in a call.
have you tried a new radio such as NIKI's?
well, AT&T warranty was even less than useless. Home phone, Internet, and Wireless all through AT&T and the best they can do is "see if they could get me a deal on a new phone" or refer me to HTC technical support. Nice customer service AT&T!!!
HTC technical support was actually trying to be helpful, once she found out I already did a hard reset, she referred me to their warranty group. They looked up the S/N and it's still under their warranty (I guess theirs is 15 months after manufacture date). Now the only problem is I have to send it in to them to see if it's covered under warranty, and of course be willing to go without my phone for 2 weeks (and pay them a yet to be determined amount if they decide it's not under warranty).
I'd like to try a different radio, but looks like there's too much for me to read up on - I need to get the device fixed, I've already lost too much time with it being messed up and me screwing with it.
Update
so this morning I was ready to throw in the towel and send the device back to HTC. At least they were willing to help me out, unlike AT&T.
I get to work, and of course the phone seems to be working (which isn't unusual, it works for a little while then craps out). Come lunch time, it's still working (now this is unusual, it must be a fluke, I'll give a couple more hours before I package it up). 4:00 and it's still working! Now I'm starting to wonder if it's got to do with the cell towers near my house (and the AT&T store since it did it for them too).
I email my buddy who lives about 1/2 mile away and also has a Tilt just to see if he's had any similar problems. He calls me back laughing. There's 5 People in his office with the exact same problem (and not all Tilts either).
So to make a short story long....... it appears to be a problem with AT&T, NOT the device (but Thank You very much AT&T for the incredible customer care you demonstrated and for trying to screw me into buying new devices for outrageous prices)
So at this point, I'm not sure if it's that AT&T has fixed the issue across the board, or if it was the "Resync the routing" that the online chat person tried last night that finally propagated across the network (I assume so that AT&T can find my phone in order to route the calls to me).
I guess we'll see if it does the same thing when I get back closer to home tonight, but I'm relieved that it appears to be fixed.
Thanks everyone for the suggestions! Now I have a little more time to read about how I can screw up my phone on my own schedule - all the practice of resetting it and reinstalling everything, and seeing how much faster it is has inspired me
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
kwong1998 said:
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
Click to expand...
Click to collapse
Have you tied asking AT$T for a new sim card ? They do wear out you know.
denco7 said:
Have you tied asking AT$T for a new sim card ? They do wear out you know.
Click to expand...
Click to collapse
I didn't tried asking AT&T for a new sim card. but I will call them to change the sim card. Does anybody know how to disable the 3G function?
Just a "me too..."
Hello everyone. I just wanted to report that I'm having the same issues...they started about a week or so ago.
I've had my AT&T Tilt for about 8 months now (it's a warranty replacement for my first tilt, bought in July...so of course, I'm out of warranty). I recently had problems receiving calls, and then I started being unable to make calls, even though my phone shows a decent signal...anywhere from 4 bars to 2 bars. When dialing, it'll say "Dialing..." for a few seconds...and then it clicks off. A soft reset will fix things temporarily, but that's it.
I'm running the stock AT&T ROM (I'll check the version number if someone thinks it'll help), and I've tried doing a hard reset AND replacing the SIM card. Same effect.
Someone please let me know if they resolved this problem. AT&T offered me an HTC Fuze...but I'm extremely wary of other phones by this manufacturer. I'm very, VERY tired of phones crapping out on me after having just spend a couple of hundred bucks on them. At this point, I'm just looking for something reliable. If someone else here has had problems with the Fuze, please let me know...not to start any fights around here, but I'm actually thinking about going with the iPhone.
Thanks.
hey there ive searched topaz thread and ive not really found an answer that has helped but i cant seem to connect to any apps which required to go online when on data connection (besides opera itsself) example the facebook app wen it goes to connect it just ends up erroring out and not connecting i was wondering if anyone else had this problem and managed to find a solution to it ive had the phone the first week its been out and its drivin me crazy having to either wait till i was in an area with wifi or not being able to recieve my emails on the go which i could do all on my TD1!
Working fine here on T-Mobile. Hope you manage to get it sorted as that must be very annoying.
If you can't get it working a glimmer of hope is that I read that they are looking to sell T-Mobile UK arm so maybe you can get out of the contract if they then change the t&c?
Have you turned off the proxy on your connection settings?
T-Mobile ave left a nasty impression on me.
There's a broken network cell in my area where only GPRS works, so you have to force the phone to connect through that and not 3G (3G connects, but no data will transfer), they refused to believe me, despite testing with a collegues handset and sim proved the same, and walking to the other end of town allowed 3G to work, and back came back again and it didn't, been like that for months. Tech support wanted to blame my settings / handset / anything but their hardware, despite me proving several collegues had the same problem.
I'm just in the process of moving my number to Three (Three and T-mobile are the only choice if you want a large data pack)
cheers mate it took me forever to relise that, yh i hate t-mobile sooo much but ive been with them since they where mercury one-2-one and have a relitivly good deal flext 35 wnw n 1 mobile tv channel for £22.24 pm with them so im sort of stuck there. t-mobile customer serivice is poor network coverage in some areas is shocking in your case have you requested a new sim which might help. ps beware of 3 they are pretty much another t-mobile in disguise but with worst contracts lol
Got a good deal on 3:-
£30 per month for:-
300 mins
2000 texts
2000 on network mins
free skype
3GB of data
Push email
0800 calls are free, and 0845 / 0870 is £0.15 per min. (T-mob sent me a text to say "in order to allign our charges these calls are now 40 pence per min"!!!!)
It's a 30 Day Contract, so I can leave if anything goes wrong.
I'll give 3 a go and see if they work for me, Only support I tend to need is if the service has a fault (which is where T failed me.).
Did removing the proxy help?
It sounds like I've got the same problem as you. I had a t-mobile Ameo before the diamond2 and it as very hit and miss, so much so that I gave up.
When my diamond2 arrived, I tried it with the Orange sim it came with, everything works as it should.
Popped my t-mobile web and walk sim into the phone, it won't get emails, occasionally goes online with opera but not always, won't download weather data.
I'm putting the t-mobile sim in the bin and using the Orange one as soon as it's ported my number.
I've tried for 18 months to get an answer but no luck so far.
I got my td2 and put the tmob sim im. At first I was getting the same problems you mentioned. I reset the network connections a couple of times and disabled the proxy. Then everything worked fine and has since. Very happy with it tbh now, awesome phone.
ten
trinode cheers mate clearing the proxy did help thanks mate finaly i can use the fone and the services to its potiential now lol that doesnt sound like a bad deal your getting the appealing factor to your deal is the 30 day rolling contract
i'm still having problems with youtube. tried everything and it's still not connecting :S
The Youtube app should start working if you just leave it to its own devices for a while.
The only problem I'm having is with Fring, it won't connect over Tmobile but is fine over Wifi. I guess it's because I'm on the cheapest WnW tarriff which I believe bans VOIP, so they've probably blocked Fring's servers.
Never mind!
I've tried various different ROMs but it seems since installing the latest releases of Froyo I can't seem to get any kind of consistent data speeds any more.
One minute I'm getting 2mb the next I'm getting 200 or no connection at all. I've tried going back to other roms even 2.1 (cyanogen) but still have the issue. I don't know if it's network related or something is messed up on my phone.
I'm going to go back to completely stock everything (including radio) and see if I still have problems but just wanted to post here to see if anyone else has seen issues.
Thanks
Before you resort to messing with your device you might want to call AT&T and ask them whats up with you area. I found that 16 out of 20 towers in my arean were down and that was the problem. I continued to question them about what they were doing about it and found that the answer was nothing. The towers are Verizon owned and they cant do anything about it. They gave me a $280.19 credit on my account which almost pays next months bill.
I saved myself from the trouble and got next months bill paid.
Now, thats killing 2 birds with 1 stone
Yeah I've been having absolutely terrible data all day. I got on here looking for a thread about this. I'm also on AT&T. It has pretty much stopped working completely for the last two hours.
I read there was a nationwide outtage and people thought it was T-Mo but they claimed it was HTC.
Not real sure what the issue is but it's getting annoying.
vwauditech said:
Be you might want to call AT&T
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Click to collapse
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
I have been having big issues with the data connection since froyo came out.
Data will get "stuck" on sending and no program (browser, sync, market, ...) will be able to send or receive data ... they all time out or give a network connection error.
The did do an IMEI scan. They shut off my data because I had an iPhone plan.
I just hulked out at the ATT store for half an hour.
I'm still using a GSM carrier because I want to switch phones whenever I please.
They put me on the smartphone data plan. What happens if I want to grab an iPhone 4 and switch back and fourth?
So Angry. Don't Tread on Me!
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
cstcyr said:
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
Click to expand...
Click to collapse
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
xXJay_RXx said:
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
Click to expand...
Click to collapse
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Zenoran said:
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
Click to expand...
Click to collapse
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
ATnTdude said:
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Click to expand...
Click to collapse
Ya I've always been thinking the same thing but was rather desperate to get better results after a week of poor performance and, surprisingly, after updating the IMEI # I was getting full speeds again. It could be purely coincidental but I guess there's absolutely nothing wrong with having the correct IMEI on file.
ATT has been sucking lately. I don't know if it's the froyo radio or what but I have been experience a lot of lag when the phone has been off for a bit then trying to initiate a data connection. ATT's data network can be absolutely awesome or absolutely SUCK, depending on the time of day and network utilization. I think I'm ready to jump ship to sprint (apparently they've really cleaned up their network problems in central ohio) or verizon but the Nexus has me stuck to ATT until something significantly better comes a long to switch into.
Too bad all newer phones on other networks all have those craptastic sudo layers like sense and blur... that crap and the "personal touch" of the carrier to android releases always ends up in it being a small eternity before you actually get the latest android. This is why the Nexus stays in my hand... I sure hope someone else releases a vanilla android phone that's support as widely as the Nexus.
khaytsus said:
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Click to expand...
Click to collapse
lol +1
but yea i hope it has nothing to do with hardware. i was just fine with my nexus one using 3G up until a few days ago. i hope this is AT&T's way of fixing their 3G. this better get cleared up soon cuz im sooo ready to jump onto Verizon's Droid X or jump on T-Mobile's Galaxy S (while still being able to use my sim card on my nexus). i always had issues with AT&T and i just tried to ignore it while i was on the iPhone 3Gs/Nexus One but now this is ridiculous. i have had a few nights were i would get no data service at all. i was scared as sh*t thinking i messed something up while i was flashing (i happened to have flashed something the night i had no data) but when i woke up the next morning, i had data again. im almost fed up with AT&T. im paying $175 a month for two lines and this is the crap i get?
iboj007 said:
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
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what does that do? does it help AT&T find the spotty service areas?
Well, I sold my Glalaxy Nexus to finance a new Galaxy Note N7000. I have read many stories of AT&T being jerks about this phone (not tablet, BTW) classifying it as a tablet and forcing users to a tablet only (non-voice) plan. Mine gets here this Monday and I paid dearly for it, so I want to ensure I set it up properly to avoid the unethical pressure AT&T will place on me if I set it up out of the box without making any changes. Here are my questions:
Should I immediately root and delete the EFS folder (after backing up) so AT&T doesn't flag it as a tablet?
Should I set up APN settings and use as normal, hoping they don't spaz and flag as a tablet?
Should I just put my SIM in and go, praying I don't get illegally harassed for having a tablet (when it's simply a phone with a large screen)?
It seems AT&T has their head up their asses and execs are calling this phone a tablet, making them even more money-hungry. I have a grandfathered unlimited data plan and use like 2 gigs a month. It's not like I got the Note with the intention of consolidating my entire gadget lineup and use it as a tablet, consuming terabytes of data. It just has a pen and large screen and well under the typical tablet size of 7". It's a large pocketable cellphone and I want to use it as such, just as I have with tons of other imported GSM phones.
So, what's the 100% reliable method to avoid the shady accusations AT&T will inevitably place on me if I just put my SIM in and use it with the expensive service I already have.
It really is a shame they are being assholes about this device.
Is "pray" a choice?
Sorry, couldn't resist. Seriously, what I was planning to do (I almost did this last night but I've chickened out) was:
1. Buy AT&T service with another device - I was looking at the captivate glide, as a backup device in case the Note gets stolen, dies, or AT&T renders it useless. I always "self-insure" with a backup phone on any carrier, and this way I get a 4G SIM card and bona-fide service for 30 days to try out.
2. Obtain the Note from Amazon, Newegg, etc., root the device, mv /efs to /efs_old or something like that. Reboot, whatever is needed for that to take effect. Also copy /efs_old somewhere else safe.
3. Set APN according to various posts here and at Amazon, etc.
4. Insert SIM, hope for the best.
That was my plan, anyway. I think doing that, the major risk is that the generic IMEI is flagged as bogus.
Thanks. So it sounds like it's still a craps shoot as to whether AT&T will tackle you accusing you of using a tablet.
Shame, really. Wish me luck.
I put my sim into the phone, changed my apn settings, and called att to confirm that no changes were made to my plan. Everything works fine getting HSDPA data connection.
niv24 said:
I put my sim into the phone, changed my apn settings, and called att to confirm that no changes were made to my plan. Everything works fine getting HSDPA data connection.
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How long have you been using it? I'd bet there is a threatening text is queued up for you to go out any time now...
I got my Note tuesday i changed the APN settings put in my sim, haven't heard a word out of AT&T on the phone I just looked at my account online and I still have my unlimited data, nothing has changed. I'll update if they contact me.
stealth110 said:
I got my Note tuesday i changed the APN settings put in my sim, haven't heard a word out of AT&T on the phone I just looked at my account online and I still have my unlimited data, nothing has changed. I'll update if they contact me.
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Thats what I did and it lasted a month before they sent me a text.
900SS said:
Thats what I did and it lasted a month before they sent me a text.
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After you got the text, what did you do?
I don't see why AT&T should care, other than being a better device this is the same thing as the Dell Streak.
ericshmerick said:
After you got the text, what did you do?
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I called and told them what the phone was and they said ok and all was good untill the 14 days laster they shut my data off.
After 3 hours on the phone with them 6 reps/ managers they asked for my IMEI number then told me that it did not show up so they could not turn my data back on. Finally they just entered a fake IMEI number on my acount and turned my data back on. Will see how long that works.
stealth110 said:
I don't see why AT&T should care, other than being a better device this is the same thing as the Dell Streak.
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Click to collapse
But they clearly do care, and that's the problem.
Right after I got the phone, I rooted it and deleted some files from the efs folder (see my old post), entered 4g APNs, rebooted
No text. It's been 5 days tho.
I have 4g Unlimited grandfathered to my Infuse 4g.
If I am on a tiered plan with AT&T, do I still need to root or can I just install my sim and it will just work like it did on my iphone?
Hi Guys,
Been searching the forum about this but cant find anything so i have registered myself to open this thread.
So, i have recently bought the HTC one from Three (Moved from o2) on the unlimited one plan. The only problem is that I cant get the internet to work, the phone says i have 4 full bars of signal with 'H' connection but the pages will not load at all. When it does work, it will work for 10 mins and then would just stop working again till it decides to stop being moody again.
I have tried switching off the phone, re inserting the sim card but the problem was still there. Therefore, I have called up Three customer services and they said that ' THIS IS A KNOWN ISSUE AND THERE IS NOT A FIX' he also agreed that I can cancel my contract (employees in the store have different opinions all together). I now have a phone which cant get online (95% of the time) and a data plan that i cannot use!
So can someone who has this phone with three network UK please tell me whether you are facing this problem? If no one is facing this problem then i am happy to put it down to the handset and get it replaced if not i will leave altogether.
Please note, web browsing on wifi is fine and when i have this issue wifi is switched off.
Thanks,
Mareen
It's do to Three being too heavy congested... I get this sometimes on my LG fone. I have 2 different APN's that I use for Three & they both do this. Try, going into Airplane mode & then back on to reset the data connection. Sadly, this will happen due to more people using Three & they can't support the amount of bandwidth.
This is what happens with Unlimited data plans. The more people use unlimited data, the more likely you will have problems connecting at peak times... thus, meaning whats the point in Unlimited?!.
IMHO, network providers should be making sure they have reliable data connections rather than aiming for 100+mps data speeds!.
nk7600 said:
It's do to Three being too heavy congested... I get this sometimes on my LG fone. I have 2 different APN's that I use for Three & they both do this. Try, going into Airplane mode & then back on to reset the data connection. Sadly, this will happen due to more people using Three & they can't support the amount of bandwidth.
This is what happens with Unlimited data plans. The more people use unlimited data, the more likely you will have problems connecting at peak times... thus, meaning whats the point in Unlimited?!.
IMHO, network providers should be making sure they have reliable data connections rather than aiming for 100+mps data speeds!.
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Thanks for your reply but this is not just peak time issue. I face this problem all the time and the customer services person also said it's a known issue and possibly there won't be any fix. He also stated the phone gets stuck in this mode due to all the apps installed by three but if that is the case then surely more people would have flagged this up.
I just don't know what to do. This one plan is so good and everyone at work are mostly on it but how can they connect and I cant from the same location same time if it is what you are insisting about congested network?
mareen77 said:
Thanks for your reply but this is not just peak time issue. I face this problem all the time and the customer services person also said it's a known issue and possibly there won't be any fix. He also stated the phone gets stuck in this mode due to all the apps installed by three but if that is the case then surely more people would have flagged this up.
I just don't know what to do. This one plan is so good and everyone at work are mostly on it but how can they connect and I cant from the same location same time if it is what you are insisting about congested network?
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Welcome to three UK
Sent from my HTC Incredible S using Tapatalk 2
Wow a lot of hate for 3. I am using the one on the 3 network and do not have any problems whatsoever. I get consistent good speeds between 3 - 10 mbit/s without any of the issues described.
I am in London which is very congested. I am using an unlocked htc one and not a phone provided by 3 so it is possible that it is something to do with 3s Rom. But i think it is much more likely just a bad device and you should get it replaced.
It is definitely not a "known issue" with the phone or we would have heard a lot more about it on these forums.
Sent from my HTC One using xda app-developers app
Exactly! Hence this thread. Im also based in london and this issue happened in any locations i been too! Im torn between staying with them or getting it replaced.
If getting it replaced i will lose the 7 day cancellation period.
mareen77 said:
Thanks for your reply but this is not just peak time issue. I face this problem all the time and the customer services person also said it's a known issue and possibly there won't be any fix. He also stated the phone gets stuck in this mode due to all the apps installed by three but if that is the case then surely more people would have flagged this up.
I just don't know what to do. This one plan is so good and everyone at work are mostly on it but how can they connect and I cant from the same location same time if it is what you are insisting about congested network?
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Click to collapse
& tbf, mine doesn't just happen on peak times either. When I worked for O2 in Pay Monthly, I used to advise customers thats why they have a fair usage in place to prevent data connection issues. Unlimited Data on O2 used to be around 2GB/3GB & anyone who used to go over a lot used to get a text to let them know of cut off there data connection for that month. I left O2 a year ago after working for them for 2 years in Customer Services in Pay Monthly, so know a fair bit about signal & data & why there's generally a fair usage in place.
Three are VERY good at marketing themselves as All You Can Eat but as more people jump onto Three's network, the more you will have data issues. What Three have said is complete crap as my fone is sim free with no bloatware & its all due to there network & NOTHING to do with what fone you have.
I am on Three's Pay As You Go £15 300, 3000 Texts & All You Can Eat Data which Includes Tethering. Soon, Three will have to either cut back All You Can Eat or build more on there infestrure...
i would suggest its a problem with the '3' device. I am on a sim only plan with '3' and using a sim free device i purchased from phones4u, the phone works fine with only the occasional slow connection which i personally put down to congestion. I am in Wiltshire and generally get around 3 to 15mb download depending on time of day and amount of traffic on the network.
Never had a problem with my one on 3! Although in Milton Keynes today it went to Roaming!!!!!!!! Still worked (roaming was turned off) off to London next week so will see what happens with mine. Still mega impressed with the phone...
No issue with my 3 device in Essex and London, although do have issue 40 floors up but I expect that!
I'm on a SIM free device with Three. Never had a data problem yet and have excellent speeds.
Sussex.
Sent from my HTC One using Tapatalk 2
mareen77 said:
Hi Guys,
Been searching the forum about this but cant find anything so i have registered myself to open this thread.
So, i have recently bought the HTC one from Three (Moved from o2) on the unlimited one plan. The only problem is that I cant get the internet to work, the phone says i have 4 full bars of signal with 'H' connection but the pages will not load at all. When it does work, it will work for 10 mins and then would just stop working again till it decides to stop being moody again.
I have tried switching off the phone, re inserting the sim card but the problem was still there. Therefore, I have called up Three customer services and they said that ' THIS IS A KNOWN ISSUE AND THERE IS NOT A FIX' he also agreed that I can cancel my contract (employees in the store have different opinions all together). I now have a phone which cant get online (95% of the time) and a data plan that i cannot use!
So can someone who has this phone with three network UK please tell me whether you are facing this problem? If no one is facing this problem then i am happy to put it down to the handset and get it replaced if not i will leave altogether.
Please note, web browsing on wifi is fine and when i have this issue wifi is switched off.
Thanks,
Mareen
Click to expand...
Click to collapse
Have you tried
1. Check the APN settings (try to delete and add again manually)
2. Set mobile network to 3G only (as opposed to the 2G/3G/LTE option)
Here I get barely 200Kbit/sec down and a megabit up, HSPA+ 21.6Mbit
In the next town I get 15+Mbit down and over 2 megabit up, again HSPA+ 21.6Mbit
Massive difference, and consistent with both places too. Three acknowledge the congestion issues and claim engineers are looking into it, but its been months.
Same speed on T-Mobile here so it's probably a MBNL site...no idea who to complain to tbh!
I get 10-20 mb dl speeds on Birmingham, never had any issues, don't really get the three hate. Been with them for 5 years.
Sent from my HTC One using xda app-developers app
Oh wow!
I'm getting the exact same problem but couldnt find anyone mentioning it so thought I must be doing something wrong!
I'm on EE (Orange) and I get cut outs quite regularly even though it shows full signal. Usually turning it on and off again or switching to airplane mode resolves it but it really is starting to pi$$ me off! :crying:
Snapperstan said:
Oh wow!
I'm getting the exact same problem but couldnt find anyone mentioning it so thought I must be doing something wrong!
I'm on EE (Orange) and I get cut outs quite regularly even though it shows full signal. Usually turning it on and off again or switching to airplane mode resolves it but it really is starting to pi$$ me off! :crying:
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Click to collapse
with ee its a totally different problem, there is a thread on it somewhere, its basically when you switch between 3g and 4g its cuts off,
have a look for the thread
I'm on Orange (although the phone usually shows EE) and I'm seeing this too.
If I leave my house, quite often as soon as the WiFi disconnects, I don't get a data connection. Again, I have the little "H" or "3G" displayed but I need to hit airplane mode on/off to wake it up.
Starting to wonder if it's a handset issue... I'll see if I can run some logcat next time I'm moving around. Doesn't do it all the time, if I leave work, then the wifi > H transition seems fine.
Thanks for the info guys. I used to be with three when they actually entered UK and their service was really good back then in my area. So i think this problem lies with the handset i think. Im going to pop into store and see what they say. Im just worried that if i do get a replacement it will have gap and power button problem reported by other users.
no issues at all, oldham
OK, decided to stay with three but they have promised me to replace the handset. So nice of them. I can only do this Monday as I dont have all of the paperwork with me.
I will keep you guys updated with how my new phone gets on.