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90 day warranty and 110 days after I buy it the keyboard starts to have letters that aren't working the first time I press them.
I know I have to replace it (myself), but I'm pissed off at AT&T for selling me a lemon!!!!
First of all a "lemon" is "[SIZE=-1]A vehicle, usually new, that has a large number of defects."
The Tilt is not a Vehicle. Nor can it be considered "new" is its refurbished. Also, one defect after warranty does not mean its a lemon.
And when you buy a refurbed anything, you assume the risk that it will break faster then a new. Hence why its so much cheaper.
Is it frustrating? Yes, it is no fun in the end. But such is that risk of Refurbed Items.
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Ok, so not technically a lemon.
But I thought the real tradeoff in a refurb was taking something that had previously had a problem and was therefore scrutinized again and thus less likely to have another problem immediately?
You take a gamble when you buy a refurb. Chances are fairly good you'll get something that was returned because it was "too much", too expensive, confusing for the user or something along those lines where the unit itself is fine. But you're rolling the dice by paying considerably less than full price and you may well end up with something that has a serious problem. The manufacturer generally turns it on and makes sure it looks ok but nothing more. They're not going to test the wifi, the keyboard, camera, etc, before stuffing it back in a box with all the rest of the crap that the phone ships with and sends it out the door. And when you consider that HTC doesn't care all that much about their brand new stuff, you're really rolling the dice with an HTC refurb.
If the keys work the second time you press them, a new keyboard may not 'fix' anything.
Searching the forum for keyboard issues will yield a lot of results. I know I've read quite a few threads about keyboard lag and missing letters while typing. Most seem to center on T9 and other auto-complete or auto-correct settings. You may find that you don't need a new keyboard after all - some software tweaks may solve your problem.
I bought a refurb Tilt, knowing it was a gamble. Thankfully, I haven't had any problems yet...
I got two junk Tilt's from AT&T before I got a good one. If the third one had also been garbage I would have probably been in serious trouble for what I would have done to one of their stores.
What really annoyed me MOST about it was when I got the second defective one I told them "LOOK, I've 'owned' this phone for 3 weeks and have yet to use it because you keep sending me CRAP!" and they said "Okay, look, tell us where you live and we'll get you to the nearest corporate store and swap it out tonight."
Of course I arrive at the store and they won't touch refurbs. At all. No question.
I got back on the phone in the parking lot and yelled at a few supervisors until they overnighted my new Tilt and took another $50 off of the $50 that it had apparently dropped in the last week, down to a total of $100 for it. Luckily the third one has been fine.
First two had serious keyboard problems.. One the keyboard had a big 'bump' in it and the keys around the right softkey would not work and the softkey was pressed by the screen all the time. The other one the screen freaked out whenever I opened it.
Okay, I reverted to an older rom and it is definitely a keyboard issue. It only affects the b, v, and space bar.
The question is whether I just need the replacement keyboard for $29 or much more...and can a noob replace it without totally effing it up.
Honestly I can say that I have a refurb, had it for about 6 months now, and haven't had problem one with it. Could have just been a fluke thing perhaps?
So, long story short, ATT screwed me over with my Fuze. I got a call from a VERY high up person from ATT, and they offered me any phone I want.
I had some problems with the Fuze: Lag, bad battery, touch screen issues, build quality issues... etc. I also hated how I always had to keep on looking for new radios, testing them, testing new ROMs. Don't get me wrong, I love to customize my phone, but it was a little over the top and a little ridiculous.
I was thinking about getting the Bold. I love the screen, I love the keyboard, never used the trackball before, and never used the BB OS. How's battery life and performance on it? I'll be using it mostly for texting, calling, and some word documents.
The iPhone is out of the question.
Thanks for the help!
Maybe get a fuze that works properly? I really have no suggestions other than that.
The best phone to get would obviously be the Fuze. However, if you want some money, then i suggest you get an iPhone (16gb), sell it on eBay and then you'll have a lot cash to buy a new phone (and even have some left over).
Good to know iphoney is out of the question!
If looking for something not too expensive I would recommend Universal because it´s great keyboard and screen!
If $ is not a problem check Touch Pro 2 or Diamond 2
Good luck,
PwnCakes193 said:
So, long story short, ATT screwed me over with my Fuze. I got a call from a VERY high up person from ATT, and they offered me any phone I want.
I had some problems with the Fuze: Lag, bad battery, touch screen issues, build quality issues... etc. I also hated how I always had to keep on looking for new radios, testing them, testing new ROMs. Don't get me wrong, I love to customize my phone, but it was a little over the top and a little ridiculous.
I was thinking about getting the Bold. I love the screen, I love the keyboard, never used the trackball before, and never used the BB OS. How's battery life and performance on it? I'll be using it mostly for texting, calling, and some word documents.
The iPhone is out of the question.
Thanks for the help!
Click to expand...
Click to collapse
Goes to show that WinMo is not for the weak, the noob, and the ones who don't have time. Get a Blackjack or something. that would suit you.
Btw, I think by any phone, the guy would've probably meant that any phone from at&t and I still find your story highly unlikely cause normal people do not get calls from anyone "VERY" high so to say even if you've been a customer of AT&T since it began. I highly doubt it. But sure, I suggest only 3 phones for you. BB Bold, BB Curve, Samsung BlackJack.
If you like HTC & WM, then go for Touch Pro 2 or Diamond 2.
galaxys said:
If you like HTC & WM, then go for Touch Pro 2 or Diamond 2.
Click to expand...
Click to collapse
AT&T is not selling those phones yet.
and yeah, that story is unlikely, not saying you made it up, but the person was probably a tech support supervisor, or manager.
get the iphone. if the X1 is sold through AT&T(which i dont think it is) then get that, other then that, if you dont like to customize your phone, dont get a HTC, get a LG incite or something of that nature.
the person who called me was the Vice-President of Customer Support, I found her email adress on AT&T's website and sent her an email. Got a call 3 days later I can post the link if you guys don't believe me
I do like tinkering with my phone, but only to an extent. I need a long battery for everyday trips, and I need a phone with great signal strength.
I have been with AT&T for 8 years, landline and cellular service. And my Dad's side of the line holds the entire companies phone systems, and theres around 1500 phones. AT&T would not want to lose business
Alright, so a little update, and this was great.....
I get....
A brand new Blackberry Bold
I get to keep my Fuze
And I get 200 dollars in credit
Sell the blackberry,
get a new Fuze thats not defective
Send me the credit for my bills!
I've got my Nexus One, in pretty much fantastic condition. Zagg cover since day one and no major issues.
It does have the common bug where screen becomes unresponsive when you connect a charger to it but I was told that there's no fix for that.
It's got a few extras: screen protector, cover, UK adapter, cleaning cloth
Bought in April, then 3 weeks later I got the Desire so this has been sat around doing nothing much.
I'm looking to get rid of it now, but have no idea what it's worth. I don't plan on selling it on here but just want to know if someone can give me an idea of how much I can expect for it!
Thanks in advance
well my N1 never had that common bug. I checked again after your post and nothing as you described.
For excellent condition and unlocked, I would say on average in the range of £240-270. For brand new, £290-320. If the bug is very noticeable prob in the range of £180-220 ( few noticeable dents and marks). £250 is the sweet spot for most N1 in good condition. Try Hotdeals Uk.
Thanks, I was certain that I'd read something like that on Modaco, maybe it was something else then.
If it is faulty hardware then I should be able to get it fixed as it's still in warranty. If not I'll list for the cheaper price you said.
I guess the first step is to start using the phone again for a couple of days and see if that issue's still there
Thanks for the help, at least I've got an idea of how much to expect for it
Well I (6 weeks or so ago) sold a brand new, in box, Nexus one on eBay to a chap in Ireland for £325.
Also, might be worth considering unlocking the boot-loader and flashing a popular Rom and adding that in to the selling notes. The normal people love words like "Unlocked" and so on. I bet you could reach the same kind of price if you sell it well (even if it is used).
Dude, YOU CANT SELL nexus one. Because its best phone. I dont thing you want to just quit mobiloty or you want to?
Thinking of buying a "refurbished" at&t captivate. does anybody have any advice to if the device is worth buying if it is refurbished, if any of you guys have bought it that way..and also is it really worth it in att network or should I be warned and wait till MARCHH! to switch over to another carrier ?
currently have a iphone 3g but i really want to switch over to android
Mine is a insurance replacement so it is refurbed, have had other refurbed phones and haven't had any problemss out of either. I love the phone itself. Go to any sub forum and you can tell the phone has gps issues, some worse then others. This is my 3rd (first couldn't go into recovery, and second was lost), and gps is worse then all the previous ones. Even with the problems, I still wouldn't give this phone up. Probably because I love the hardware and its my first android device and apple wasn't a choice for me. As for the network I hadn't any problems with att since 2004. I'm sure that depends on you location tho.
Sent from my SAMSUNG-SGH-I897 using XDA App
Two weeks ago I bought the HTC Aria with rebate for $29. Then another employee wrote saying they wanted to upgrade their phone, and wanted the Captivate. I looked online and saw that it was $299. A few days go by and he agrees to the price, and when I go to order it, lo and behold ATT has refurb for $50 each! I bought two, one for him and one for me . I like the aria and it is now my backup, but I love the Captivate and for $50, it's hard to go wrong.
tl;dr, buy it.
Did the refurb unit have any signs of use or scratches or anything? I might get one soon too.
Go for it..it's a great phone. Just make sure you can check it out in person first,or can return it if broken.
Mac
I got a refurb.
And it's perfect. Looks brand new. And no problems
I have a refurb......... no major issues. One thing to look for though.......... I got my first one 4 days ago, worked fine, but after being on for a little bit the battery went completely dead after being on standby for 30 min. yeah, something was wrong with the battery, on top of that it would randomly exit me out of screens.
turned out they sent me one that had NOT been fixed yet, their boo boo. They sent me out a new one and I got it today. This one looked brand new, all the stickers from samsung still on it and everything. Let it charge and turned it on....... no more issues.
It lags a little and the battery life REALLY sux, but those are issues with brand new ones also. I turned on my task killer and put the security level to low so that I could kill everything but non essential apps. Now the battery life seems MUCH better. It seems like this phone takes a long time to charge as well though. I think i wll just allow the battery to fully drain then plug it in, see if that will work, maber get rid of any potential battery memory.
Thanks for the help, appreciate it....I ordered it already and should get it in 2-5 business days so i will post back on my thoughts!
cant wait to start using the android OS!!!!
I am on a refurb now. I love this thing. No [hardware] issues at all.
Sent from my SAMSUNG-SGH-I897 using XDA App
i have a refubished phone and its better than the new one I had
I got a new Samsung Captivate and it keeps rebooting on me at random and the keys (especially back key) are really bad. They dont recognzie my touch half the time unless I press really hard on them.
My question is....if I get a replacment how will I be able to tell if its a refurb or not?
Are the refubs typically better since they have had more extensive testing?
Anybody have any thoughts on this?
with anything there are defect but these phones are built like a rock and if you think about it, if there is a x probability that a device has a defect the probability that it has 2 is x^2(in theory, obviously the nature of the defect factors in) so if the phone had a defect that was fixed there is a pretty slim chance that it will be defective after it is repaired.
i wouldn't worry about a refurbished phone, there may be cosmetic damage ect. but i would recommend this phone to anyone on build quality alone. wear and tear related problems should be minimal. id say go for it.
I had 3 refurb fuzes and 2 razr9s. Only real problem you have to worry about is physical defects. Hinges mostly. If there is a software or hardware problem you can send it back.
Edit: you can also get insurance on an unused refurb through at&t
From a phone on an app
Any one who has replaced a phone using insurance or warranty thru ATT is most likely using a refurbed phone. I have replaced every phone i have ever had in 10 years with ATT due to my being really hard on phones at work and all the replacements have been refurbed. I personally have never had an issue with a refurb, they all lokked and performe like new. I actually just got my cappy a few weeks ago and ordered the refurb cause i knew i would end up with one anyway.( and got lucky in doing so and got a batch 1007 phone so my 3button download mode doesnt get wiped.)
Works Perfecly and only set me back $50
I messed up my first captivate. Was able to return it through warranty and got a refurbished unit. I have been using it for 3 months with no issues. Of coarse there is no guarantee
Captivate
Cog 2.2
Hey guys,
Just wanted to show off my review of the Mugen Power 3600 mah battery (and battery cover) for the Xperia Play 4G. This is a helpful accessory for those of you that need the extra juice! Full review below:
Has there not been an official review allready?.. like 3 months back?
What's improved or is the difference to 'back then' ?
cant have enough reviews.
id really like an extra strong battery but it would mean i couldnt use my case (trident, which i havent received yet, but i wouldnt expect it to fit with the bigger back cover), probably couldnt even use the docking station? (which i dont have, either, until now!)
Also, I know there exists a 2600mAH battery which costs 23 euro in germany (extra back cover, too) so if thats not bad id think the extra costs for 3600mah mugen power arent worth it.
one question, though: If you open the device now and put it on the ground, does it stay on the lower side or does it topple over like normally?
I have this battery as well and the extra bulk doesn't bother me at all. Maybe the batteries are a little different as I can get a lot of life out of mine. There is one downfall for me, don't know if it's the same for others. When taking a dark, indoors picture, I get a large, left sided blur from the flash. It seems that the case does not seat all the way down around the flash, leading to some light bleeding over into the picture. Like I said, I don't know if anyone else's is like this but mine is. I'm going to attempt a fix myself even though I do have another back plate coming from Mugen.
Edit; So I got my replacement battery door in the mail today and everything works perfectly now. So in the end, I am more than happy with this battery and company. They were fast to help me out and sent me a new door, no charge. The extra battery life more than outweighs the size increase. I surf, text and emulate a lot and get about 3 days out of each charge.
Tarsul said:
cant have enough reviews.
id really like an extra strong battery but it would mean i couldnt use my case (trident, which i havent received yet, but i wouldnt expect it to fit with the bigger back cover), probably couldnt even use the docking station? (which i dont have, either, until now!)
Also, I know there exists a 2600mAH battery which costs 23 euro in germany (extra back cover, too) so if thats not bad id think the extra costs for 3600mah mugen power arent worth it.
one question, though: If you open the device now and put it on the ground, does it stay on the lower side or does it topple over like normally?
Click to expand...
Click to collapse
Hey there - I have the Trident case, it won't fit with the back cover on (but you probably knew that already). Sony Ericsson also sent me out the docking station, that doesn't work with it either, since it is a precise fit for the Xperia Play.
As for the device topple, it tends to want to topple over but the battery is heavy enough to hold it in place.
Hope I helped out!
great video mate !
Good video but too big ace already the mobile for my taste
doesit work on the verizon play
Whats the UK price? Googled it and can't find it. US = $99! Which to me is rediculous!
Hey guys, I wanted to warn you about this battery now that I've had it for a while. A little while ago, my Mugen started causing me problems. Phone running funny, lots of apps wouldn't work, lots of phone stuttering, fast drain, very hot crashes, etc.. Also started draining faster than the stock battery with no use. My phone is stock, no roms, no root. Tried a reset, no help. So I tried swapping my stock battery in and the phone runs perfect. After a couple days, swap the Mugen back in, tons of problems. Been back on the stock battery for over a week now and not one single problem.
So I've contacted Mugen 4 times since this has happened and they completely ingore me. I even contacted them on their facebook page and get the run around. I dug through their return/exchange policy and it states that despite their 6 month warranty, after 30 days, you're SOL. You first have to get an RMA which I've been unsuccessful in doing. Then pay to ship it back, pay a penalty for restocking (?), wait for 2 weeks while they "test" it to ensure it's faulty and then pay to have a new one re-shipped. If it's not faulty, you're really SOL and I'm sure they never have faulty ones.....
This was a total waste of time and money for me. Please be careful if you go this route.
wraithevolution said:
Hey guys, I wanted to warn you about this battery now that I've had it for a while. A little while ago, my Mugen started causing me problems. Phone running funny, lots of apps wouldn't work, lots of phone stuttering, fast drain, very hot crashes, etc.. Also started draining faster than the stock battery with no use. My phone is stock, no roms, no root. Tried a reset, no help. So I tried swapping my stock battery in and the phone runs perfect. After a couple days, swap the Mugen back in, tons of problems. Been back on the stock battery for over a week now and not one single problem.
So I've contacted Mugen 4 times since this has happened and they completely ingore me. I even contacted them on their facebook page and get the run around. I dug through their return/exchange policy and it states that despite their 6 month warranty, after 30 days, you're SOL. You first have to get an RMA which I've been unsuccessful in doing. Then pay to ship it back, pay a penalty for restocking (?), wait for 2 weeks while they "test" it to ensure it's faulty and then pay to have a new one re-shipped. If it's not faulty, you're really SOL and I'm sure they never have faulty ones.....
This was a total waste of time and money for me. Please be careful if you go this route.
Click to expand...
Click to collapse
Sorry to hear that bro. It amazes me that it seems no one can make a decent non OEM battery (extended or stock capacity). And it seems even the "expensive" ones aren't much better.
Sent from my R800i using Tapatalk
Does the company make cases made for the extra bulk of the door?
For $100 I would expect the case to be two layers so that the speaker output would be channeled correctly and would not allow water freely into the rest of the chamber. The microphone hole looks like it does not line up with the microphone at all! If anything, it should have been at the exact same level as the original hole with a more open tunnel to the top just like the camer/flash holes. They obviously expected you to notice the single-layer shortcomings if they didn't push the switch that would require you to turn off Safe SD so the only reason it doesn't route the speaker audio and secondary mic correctly is because they can get away with it. With the audio echoing around inside with the secondary mic, I expect horrible speakerphone performance and very little stereo seperation. With the microphone subducted, I expect terrible noise canceling. You don't have to be an engineer to see these problems!
$100?! No way.
I think a $25 Otterbox Commuter and a second original battery cover could be modified to discretely hold this with none of the other drawbacks. The Otterbox has some design issues of it's own, but I'm taking those to another thread (you'll want to saw off at least two of the clipping tabs).