Database Develop

Touchscreen Not Responding / Malfunction

I've been using my HTC Diamond for about 2 weeks now.
Bought it from www.plemix.com and it came unlocked , and I had no trouble at all using it and installing the HardSPL's / updating ROM (Dutty's Diamond v1.6) .
Today I ran the TomTom Navigator 7, and after a while it started to make continuous sound - the default sound when a button is pressed or touchscreen is tapped- , so I did soft reset a few times, didn't solve it, touchscreen was kinda jammed, and I took out the battery. A minute after I put it back, and it worked fine, I took some photos right after, and everything was working fine.
Then two hours later, I took out my phone from pocket to check the time, I see it's halted on the photo screen, and no response at all. So I just turned the phone off by taking out the battery, and just left it off until I came home.
Now the touchscreen is not responding to any taps or clicks, except that it seems that it still detects any sort of tap/click, because the backlight comes on from dim state when I try to tap it.
So it definitely means the touchscreen is not completely dead, but it's just not functional most part.
Hardware buttons works fine, but I'm stuck at the initial "Tap your screen to begin configuring your Windows Mobile" after hard reset. I even updated the ROM to Dutty's Diamond v1.8 just now.
Since I can't do anything and just leave it idle, it goes to [ Align Screen ] page, and still I can't press any cross, since the touchscreen is completely not responding.
Anyone had this screen death problem? Any method of solving it?
---Updated---
Just now the touchscreen worked for 30 seconds, i could actually align the screen, then it showed me the Date/Time setting page, where I could scroll the cities , but then it stopped working again. So i'm still at Date/Screen page...
--Updated--
The touchscreen works for 2 minutes after I do a soft reset / power on&off, or I should say, it works until you press some hardware key on the bottom (volume up/down buttons doesnt affect this).
After I press any of those buttons at the bottom, the touchscreen stops working.
Also, after I turn on the device, enters WM, and runs TouchFLO3D, for the entire time touchscreen works, it's constantly pressing the tasklist dropdown (upper right corner of the screen), making it constantly pop down the task list.

have you tried a hard reset?

Yes, like 3 times. Wiped everything, OS, ROM, NANDFlash.
Also updated the ROM from 1.6 to Dutty's 1.8 ROM. Everythingn works fine except for the Touchscreen.
Right now, when I turn on, the touch screen seems to be pressing all the time at the task manager part of the screen (where the [X] is), its popping up all the time the task list, then after a while, like say, 2 minutes, touchscreen again ceases to work.

Not really promising, but you could try to remove the screen-protector. Perhaps this releases any tension onto the screen.

Thanks. I've thought of that, maybe I'll try later on.
For now i'm suspecting that maybe water went in through, so I've put the phone upside down to maybe take out the water using gravity for 2 days.
It seems like it's working better now, with longer hours of normal functioning..
I'll wait and see one more night... if water is the cause of the problem, it should dry up in say 3-4 days.

It may sound strange, but pit it face down on the carpet and rub it around for a while. Its how I fixed mine. Don't ask me why it works but I had the same thing happen. I think somehow the electrical charge got dissipated from the screen and the static from the carpet recharged it.

Actually your words makes a lot of sense
My Diamond was acting completely alright today, used GPS for 2 hours and called a few people along with many weather updates.
Seems to be working fine now...
But I think what you said is pretty reasonable, since when I rubbed my dead screen , after a few rubs it started to work (2 days ago).
Thanks

yeah this had happened to me about a week ago exactly the same thing I had hardspl mine and updated radio to .05 and then a few days after I had the identical problem. However I took a shortcut and sent the phone back in and requested a replacement claiming it was defective they agreeded and sent a new one however this one already has .05 radio on it so I didn't have to hardspl it. I can't say any of these things would have worked form me as I did not try them byt symptoms are identical. my .02

[Q] Notification LED stuck on green??

Hi,
I have noticed a few threads about the trackball light being stuck but couldn't see one about the notification light. It comes on green from the moment the power button is pushed and stays like that whether booting normally or in recovery. I have tried a full wipe and reflash but nothing seems to work. Just noticed it yesterday, the phone did get a bit wet in the rain and so this could very well be a hardware problem. Any suggestions on things tp try? The phone is not wet now and wasn't severly rained on but have noticed the battery moisture detector change colour. I have tried a different battery with no luck of sorting the stuck green light.
Hope someone can offer a solution!
Thanks

Anyone anything?

I am also suffering from the same issue.
did anyone get this fixed?
already ordered a phone dismantliing kit from dealextreme... will try to peek inside and see if I can get it solved fro within..

I'm having the same issue.
It did stop for a couple of weeks after (I think) I was button mashing on a dead battery. The problem returned however.

cd993 said:
Hi,
I have noticed a few threads about the trackball light being stuck but couldn't see one about the notification light. It comes on green from the moment the power button is pushed and stays like that whether booting normally or in recovery. I have tried a full wipe and reflash but nothing seems to work. Just noticed it yesterday, the phone did get a bit wet in the rain and so this could very well be a hardware problem. Any suggestions on things tp try? The phone is not wet now and wasn't severly rained on but have noticed the battery moisture detector change colour. I have tried a different battery with no luck of sorting the stuck green light.
Hope someone can offer a solution!
Thanks
Click to expand...
Click to collapse
If the moisture indicator changed colors, it got VERY wet from the rain. It's a pain in the rear to make these change colors without direct contact to moisture. Something you can try tho, and this will take a couple days...
If the phone is COMPLETELY dry, proceed... Otherwise, put the phone inside a bowl of rice for 2 days...Make sure to remove the battery, sim, memory card, and have the screen slider open during this process. If you can get a hold of silica, this works better.
**Put the phone in blue light mode. (Hold trackball down and power on.) Leave the phone like this for a few hours... Once this is done, DO NOT reboot the phone. Pull the battery. Reinsert the battery and boot into recovery. The light should now be off.
This tricks the phone into thinking it's at the factory, being repaired... Nothing actually happens, because you don't have a Diagnostic SD card.. This worked for me. May be a fluke, but still worth a shot.

[Q] Galaxy S I9000 Problem turning on...

Here's what is going on...
My Galaxy S I9000 (Bell Canada) was water damaged, after being dried for many days it turned on, but the battery almost immediately drained. I left the phone and forgot about it. Bought a new cheap phone without a SIM.
More recently I got a new battery for it and it turned on and was working great, staying charged and everything. When I went to the service provider to get a new SIM for it, we powered down the phone, pulled the battery and SIM card and put the new SIM in followed by the battery. Afterwards the phone would not power on, but the two face buttons on either side of the 'Home' button lit up and would react to touch. I tried removing the battery and SIM a few times and would get the same result.
After bringing my phone home and leaving it with the battery out for a few days, I thought I would try it again. It powered up again as if nothing was wrong. To test it again, I pulled the battery and SIM, replaced them, and my black screen/won't turn on problem returned.
Every so often it will power on and be useable. It is recognized by Kies, I've flashed it to firmware 2.3.4.
I'm looking for any helpful suggestions for what might solve my problem. I'm wondering if it's a hardware problem and short of isolating the part of the phone that is faulty and replacing it, the phone is toast.
Thanks for your time, and I apologize for the length of my post.

My friend has dropped the SGS into a pool before. Problem was fix after buying a new battery.
Either: Damaged screen + Contact. Or the reaction with water and the battery. hydrogen gas prevents screen from connecting to main-board.

It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?

tacotbone said:
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
Click to expand...
Click to collapse
The only thing I know (assuming the screen or motherboard is 100% functioning) is hydrogen gas being present. You might know TV remote with old battery casually respond to presses. After cleaning contacts it should work again.

I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)

tacotbone said:
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
Click to expand...
Click to collapse
No, I am starting to think it's a hardware fault if that didn't work

HTC One Display/Software Problem!?

Hi,
Have not posted in here in a while but i'm having a huge problem with my HTC one M7.
Had the phone for a year now and suffered a problem with it once before. The problem before was something to do with the phone locking itself and required me sending it off to HTC to repair. It kept bootlooping and wouldn't allow me to do anything at all.
This problem hasn't occurred since repair however last week the phone was working fine until the next morning when i woke up. My girlfriend used my phone to send herself some photo's and then put the phone on charge as the battery was running low. When i woke up the screen stays black and wont allow me to do anything. If i hold the power button the bottom two lights flash and i can hear the phone booting itself back up. I have a feeling the phone works since everyday at 6:15pm my alarm goes off and i am able to deactivate the alarm by swiping up (i remember the location of the dismiss function) it would appear i'm also able to receive calls and texts since i can hear my message and ring tone going off however cannot see the screen.
I have tried a few things such as holding buttons to reboot, shining a light onto the sensor during a reboot and fully charging etc however nothing.
I should also add i have a slight hairline crack in the screen which occurred about 9 months ago but didn't appear to affect the LCD at all or the digitiser either. Any help would be highly appreciated or any tips on stuff to try.
more information available if needed.
Many Thanks
Kris

MrWain said:
Hi,
Have not posted in here in a while but i'm having a huge problem with my HTC one M7.
Had the phone for a year now and suffered a problem with it once before. The problem before was something to do with the phone locking itself and required me sending it off to HTC to repair. It kept bootlooping and wouldn't allow me to do anything at all.
This problem hasn't occurred since repair however last week the phone was working fine until the next morning when i woke up. My girlfriend used my phone to send herself some photo's and then put the phone on charge as the battery was running low. When i woke up the screen stays black and wont allow me to do anything. If i hold the power button the bottom two lights flash and i can hear the phone booting itself back up. I have a feeling the phone works since everyday at 6:15pm my alarm goes off and i am able to deactivate the alarm by swiping up (i remember the location of the dismiss function) it would appear i'm also able to receive calls and texts since i can hear my message and ring tone going off however cannot see the screen.
I have tried a few things such as holding buttons to reboot, shining a light onto the sensor during a reboot and fully charging etc however nothing.
I should also add i have a slight hairline crack in the screen which occurred about 9 months ago but didn't appear to affect the LCD at all or the digitiser either. Any help would be highly appreciated or any tips on stuff to try.
more information available if needed.
Many Thanks
Kris
Click to expand...
Click to collapse
It looks like you tried all of the usual methods, sorry but it might just be the screen is shorted.

majmoz said:
It looks like you tried all of the usual methods, sorry but it might just be the screen is shorted.
Click to expand...
Click to collapse
I thought as much, i have ordered a new screen and once its delivered i am gonna attempt to fit it and see what happens, thanks for the reply.

Power/lock button doesn't always work

Hi everyone, my Nexus 6 has been behaving weirdly from a week or so, I had the same problem months ago but it stopped happening and now it's back again: sometimes the power/lock button stops working. Like right now I'm typing this and I can't lock the phone by pressing the button but I've to wait 1 minute so it locks automatically, I can't keep reproduce the problem it just happens randomly. Another thing I noticed is that once it locks automatically it starts working again.
I'm on chroma rom, lean kernel and flashed viper4android and xposed.

Any way to troubleshoot this when it happens again? Are there any logs which could tell what the problem is when it happens again?

I think the first thing to do would be to diagnose whether it is a hardware or software issue. If you are willing, you could try flashing back to pure stock and see if it still happens. Then you will know whether it is a hardware or software problem.

Happened to me several times on an older version of Chroma. Two versions ago I think. I haven't had it happen since updating to the latest version.

kal eh said:
Hi everyone, my Nexus 6 has been behaving weirdly from a week or so, I had the same problem months ago but it stopped happening and now it's back again: sometimes the power/lock button stops working. Like right now I'm typing this and I can't lock the phone by pressing the button but I've to wait 1 minute so it locks automatically, I can't keep reproduce the problem it just happens randomly. Another thing I noticed is that once it locks automatically it starts working again.
I'm on chroma rom, lean kernel and flashed viper4android and xposed.
Click to expand...
Click to collapse
I guess it's a software issue as you're using custom ROM. I'll recommend you to flash stock firmware and see if the issue continues or not. If continues then ask for a replacement

It stopped happening by flashing the latest Chroma build.

Nevermind it still happens from time to time.. I really don't know what is causing this
Which logs could give me an int?

kal eh said:
Hi everyone, my Nexus 6 has been behaving weirdly from a week or so, I had the same problem months ago but it stopped happening and now it's back again: sometimes the power/lock button stops working. Like right now I'm typing this and I can't lock the phone by pressing the button but I've to wait 1 minute so it locks automatically, I can't keep reproduce the problem it just happens randomly. Another thing I noticed is that once it locks automatically it starts working again.
I'm on chroma rom, lean kernel and flashed viper4android and xposed.
Click to expand...
Click to collapse
lolcakes203 said:
I think the first thing to do would be to diagnose whether it is a hardware or software issue. If you are willing, you could try flashing back to pure stock and see if it still happens. Then you will know whether it is a hardware or software problem.
Click to expand...
Click to collapse
kal eh said:
Nevermind it still happens from time to time.. I really don't know what is causing this
Which logs could give me an int?
Click to expand...
Click to collapse
Click to expand...
Click to collapse
I have this same problem with mine. I thought maybe it was the case... And removing it seemed to help but it would still do it without the case. Its very rare. My gut instinct tells me its software. If it were hardware I think it would be more pronounced.
I will continue to monitor and update this thread.

scrosler said:
I have this same problem with mine. I thought maybe it was the case... And removing it seemed to help but it would still do it without the case. Its very rare. My gut instinct tells me its software. If it were hardware I think it would be more pronounced.
I will continue to monitor and update this thread.
Click to expand...
Click to collapse
Which rom are you on? I tried switching kernel by using Franco's but the bug still happened

kal eh said:
Which rom are you on? I tried switching kernel by using Franco's but the bug still happened
Click to expand...
Click to collapse
My own stock based ROM. I think its a firmware flaw.
Only happens rarely.

I had gotten rid of it for a while with a fresh install of chroma but I had to restore the phone to stock and then reinstalled the largest version of Chroma and its back with a vengeance. Seems every time I wake my phone from deep sleep there is a couple second delay before the power button turns the phone on.

Disabling ambient display altogether seems to have fixed my issue.

You could try MeanPop too, he actually designed the ROM so it doesn't deep sleep just turns down the CPU max frequency and some other stuff.

Check the ribbon connection
Check the ribbon connection from the power and volume buttons.
I had the same issue, but with the volume down button. Tried cleaning the button connection, etc, no success. Then I noticed when I had the back off that the power and volume up buttons would stop working when I wiggled the ribbon. On closer inspection of the TINY ribbon latch, I discovered that the top of the latch was loose, and one of the microscopic metal connection prongs was missing. Pressing the ribbon down on the bottom metal prong from the top with tweezers resulted in a perfectly functioning button. So I carefully bent the prong on the far right slightly to the left to cover the spot where the prong was missing, covered it with thermal putty tape, and reattached the back. So far, so good.
You don't have to remove any screws to do this, but make sure you heat the back cover with a heat gun or blow dryer before trying to remove the back, or you'll likely rip the top of this ribbon latch clean off, because it is in contact with the adhesive on the back cover.

Cda8899 said:
Check the ribbon connection from the power and volume buttons.
I had the same issue, but with the volume down button. Tried cleaning the button connection, etc, no success. Then I noticed when I had the back off that the power and volume up buttons would stop working when I wiggled the ribbon. On closer inspection of the TINY ribbon latch, I discovered that the top of the latch was loose, and one of the microscopic metal connection prongs was missing. Pressing the ribbon down on the bottom metal prong from the top with tweezers resulted in a perfectly functioning button. So I carefully bent the prong on the far right slightly to the left to cover the spot where the prong was missing, covered it with thermal putty tape, and reattached the back. So far, so good.
You don't have to remove any screws to do this, but make sure you heat the back cover with a heat gun or blow dryer before trying to remove the back, or you'll likely rip the top of this ribbon latch clean off, because it is in contact with the adhesive on the back cover.
Click to expand...
Click to collapse
@MZO that's might be the solution. At first, my volume key down wasn't working properly and after dropping it, the power also isn't working. Ribbon cable design is awkward and I am sure it's loose.