My g1 has not been working properly since i flashed JACHero2.1 something. They keys dont function properly like when I press end it either puts me at the lock screen or types 5u3i, there are several other keys that are broken too. I have tried new rom, radio and spl flashes and nothing fixes it. Any ideas what I could try next or what could have caused this?
have you tried a wipe?
restore from nandroid?
Hope you are under warranty
Call T-Mobile and just flat out be honest with them, minus the part about you flashing firmwares.. you will have a refurb that you really cant tell the difference from a new one on your way and at your doorstep for just the shipping and handling charge of $9.95 added onto your T-Mobile monthly bill.
I have done a wipe, not a nandroid yet I will look into that. Its sadly not under warranty I got it on craigs list.
I fixed it, thank you guys for the suggestions, the problem was in fact hardware related, I took the phone apart, which i must admit was the hardest phone to completely disassemble i have ever seen, and sprayed it down with electrical parts cleaner let it dry out and it now it works great.
Related
So i have had a diamond for a few months now and it has been awsome, used a couple different roms, mighty being my fav and works the best in my opinion, but just this weekend the screen input do not work. the hard buttons work, and its not physical damage either. i have yet to get it to my comp to try and reflash but has anyone else seen/experienced this?
dont want a $500 paperweight
Could be hardware failure cased by a loose connector. I seem to remember that happening to another poster fairly recently.
i had the same problem, so i sent mine back to orange n got a new one
crap so now i gotta relock it and throw telus stock rom back on and all that garbage, ****!
Eh, i just did a hard-reset and that fixed it. Of course it was annoying losing stuff that i didnt had backed up and having to reinstall all the software and so on, BUT i was so happy it wasnt broken.
how can i do a hard reset without the screen/clearstorage function?
the hardbutton hard resets have never worked for me
Here's my story:
I recently bought this phone for only $125 - not bad deal if you ask me. I knew from the beginning that the screen was a little mess up, even the guy I bought it from knew that. You would need a flash light in order to see what was on the screen. From any other point of view, it's just totally dark/black. So the guy was gracious enough to include a new lcd screen which he ordered to replace the old one. So I decided to undertake the task of putting it in myself. Once that was all said and done, I powered the tilt up and it was doing the exact same thing before I put the new lcd screen in, which was not lighting up the screen and it was still very dark to see anything.
With a flashlight, you can see that it's still working and the touchscreen works fine too. I think another person posted a thread with the same problem, but no one really replied back to him. Has anyone come across this problem before? Some have said that it's the flex cable that connects to the front d-pad and lcd screen itself is the cause for the back light issue. Any suggestions out there?
If I were you I'd try to figure out the pinouts for the LCD panel. Try to see if the Kaiser is outputting the necessary voltage for the backlight. Also try the opposite and apply voltage to the LCD to test the backlight.
Unless it is 2 back LCDs, I'm assuming there is a fault somewhere internal and not turning on the backlight.
I've never taken my tilt apart, but this is where I would start.
I wouldn't know where to begin to troubleshoot a device like this. Lol! It's fairly easy to take apart - there's actually a video on youtube that takes you step-by-step. I guess this isn't as common as some problems are, but I don't want to spend money having someone else fix something that could be so minute. And prices for some of the replacement parts are almost as expensive as what I bought the phone for.
When I took my tilt apart, physically, everything looked good from what my eyes can see. A little cleaning here and there, nothing major. The guy who had it before me flashed the rom to try and make it look like it had touchflo on it so I reflashed it back to the original rom software (or at least, whatever was on the HTC website). I tried doing hard resets, soft resets, rom flashing and everything, still no luck.
I don't know what caused this.
I got my G1 today. It worked for probably 2-3 hours perfectly fine.
I had an app freeze (either Barcode Scanner or Lock 2.0) and had to do a full hard reset.
Now, whenever the phones screen darkens or I put it to sleep manually, it WILL NOT come back up.
I have factory reset three times now to try and get this to work.
When the screen is black, all buttons on the phone still light up and so does the LED indicator up top. I had my phone set to use a locking pattern screen at one point during one reset to test out and when the screen went black, I was still able to try and log in by doing my pattern. It unlocked, but still showed nothing on the screen.
Please help!
I've tried:
Turning Wi-Fi off
Turning 3g Off
Disclaimer: Yes, I've searched. I can find other users with the same problem but none of them seem to have a solution.
Phone is NOT ROOTED and has the factory ROM.
Update 1: Update: It only freezes/blacks out when I try to wake the phone from one of the front key buttons.
If I'm sliding to unlock, it seems to be fine.... (but if I've already tried to open from the front it doesnt)
Update 2: If I mash all the buttons in random orders for about a minute or two it seems to come back. Anyone have any idea?
Update 3: I'm thinking this has to be an issue with none of the buttons waking the phone up when closed. If I lock the phone with the "END" key, and then click the front "END" Key again, nothing happens. If I slide the phone open, and click it twice - the phone wakes up.
Update 4: Confirmed update 3. Phone will not unlock via front keys unless it's slid open (or open enough to trigger).
I would really, really appreciate help with this.
Hate to bump this, but I've added some detail on the top and bottom. Have to leave for work, hopefully someone might have an idea by the time I get back.
Well you can try to reload the factory rom or root it and try a custom rom and see if the problem still exist. If it is still happening then it would be a hardware problem and need to be sent in. And yes you will still be covered under warranty with HTC since the phone is still less than a year old.
I had a problem with exactly the same symptoms. It turned out that the SD card was cocked-up so home, core, and some other process would hang trying to read it and the phone would not wake-up the screen any more.
Did you try removing the SD card and seeing if that helps?
Karolis said:
I had a problem with exactly the same symptoms. It turned out that the SD card was cocked-up so home, core, and some other process would hang trying to read it and the phone would not wake-up the screen any more.
Did you try removing the SD card and seeing if that helps?
Click to expand...
Click to collapse
Removed the SD card and rebooted the phone.
No change ( still acts the same way ).
Did you factory reset after or was it an instant change?
I don't mind losing data to fix this.
supremeteam256 said:
Well you can try to reload the factory rom or root it and try a custom rom and see if the problem still exist. If it is still happening then it would be a hardware problem and need to be sent in. And yes you will still be covered under warranty with HTC since the phone is still less than a year old.
Click to expand...
Click to collapse
Wouldn't I have to root to reload the factory rom? Is there a rooting tutorial based just on that?
zeabrid said:
Wouldn't I have to root to reload the factory rom? Is there a rooting tutorial based just on that?
Click to expand...
Click to collapse
If you use the official update you don't have to have root. There are some links on here. I'll see if I can find it for you.
https://android.clients.google.com/updates/signed-gfh-CRB43-from-CRB21.c88b03d2.zip
That should be it, but can't confirm since I'm on my work computer.
Some thoughts--may be useful, or not:
Mine was doing that too, but it was caused because I dunked mine underwater during an urban exploring mission. I dried it out, replaced the LCD screen, and everything worked until it would go to sleep. Then I had to do a variety of button mashes and opening the keyboard to get it to come back to life. Sometimes it just wouldn't come back. The problem grew worse over time.
If wiping and reflashing (no need to use a stock ROM) gets you nowhere, then I would suspect a deeper hardware issue. I see you bought it used, can you contact the seller?
If you want to check for water damage, take out the battery and look at the tiny circular sticker in the battery chamber--if it is not white, it has been water damaged. (And the warranty will not be honored.)
Other Lesson: No urban exploring with G1s.
The link didn't work, btw.
derfolo said:
Some thoughts--may be useful, or not:
Mine was doing that too, but it was caused because I dunked mine underwater during an urban exploring mission. I dried it out, replaced the LCD screen, and everything worked until it would go to sleep. Then I had to do a variety of button mashes and opening the keyboard to get it to come back to life. Sometimes it just wouldn't come back. The problem grew worse over time.
If wiping and reflashing (no need to use a stock ROM) gets you nowhere, then I would suspect a deeper hardware issue. I see you bought it used, can you contact the seller?
If you want to check for water damage, take out the battery and look at the tiny circular sticker in the battery chamber--if it is not white, it has been water damaged. (And the warranty will not be honored.)
Other Lesson: No urban exploring with G1s.
Click to expand...
Click to collapse
Zero water damage.
That's great news zeabrid! In that case, I agree with an earlier poster--you should be covered by warranty. Wipe and flash a good rooted rom, and if that doesn't work, revert to stock and demand a new phone.
derfolo said:
That's great news zeabrid! In that case, I agree with an earlier poster--you should be covered by warranty. Wipe and flash a good rooted rom, and if that doesn't work, revert to stock and demand a new phone.
Click to expand...
Click to collapse
Do you have a link to a guide that teaches how to do this (with the stock rom)? I can only see a few that're spread out.
I'm not entirely sure my phone can boot into safe mode/disk mode, so we'll see about that.
Another update: When I boot into safe mode, the same problem exists.
Edit: Just emailed HTC.
This can officially no longer be considered a software issue.
I just rooted and installed a standard ROM. Same issue.
It happens all the way at boot now, just realized this.
HTC emailed me back and told me to call them directly. Will do that tomorrow.
if I find a solution I'll post it immediately.
Alright, my phone is officially ****ed.
Restored back to the original rom.
New problem now: When I close the screen, the backlight goes out and doesn't come back on. (I can still barely see everything, but there's no light).
Calling HTC today.
Edit: Called T-Mo support. They suggested deleting programs to free up space (I only have 2 downloaded and to reset (already done)
=(
Edit2: Called and placed a RMA with HTC after talking to two of their customer support reps. Thankfully, they forwarded me up the support tier after only about a minute with each person when they realized I had already tried all other steps.
The RMA process was surprisingly easy. I have everything set up, and when I get paid (tomorrow) I'm going to ship the phone out. I was given an estimation of 7-10 business days for full repair and return shipping (which sounds great in my opinion - I've never sent anything in for warranty work before).
I'll update you guys once I hear from their repair team on whether or not I'm going to be covered under warranty (I told them that the phone was a gift to me), and if not what the cost is going to be. Like I said earlier in the thread, all water damage indicators are clear and I have unrooted my phone, so I should be covered hopefully.
Thanks to anyone who posted in this thread.
zeabrid said:
Alright, my phone is officially ****ed.
Restored back to the original rom.
New problem now: When I close the screen, the backlight goes out and doesn't come back on. (I can still barely see everything, but there's no light).
Calling HTC today.
Edit: Called T-Mo support. They suggested deleting programs to free up space (I only have 2 downloaded and to reset (already done)
=(
Edit2: Called and placed a RMA with HTC after talking to two of their customer support reps. Thankfully, they forwarded me up the support tier after only about a minute with each person when they realized I had already tried all other steps.
The RMA process was surprisingly easy. I have everything set up, and when I get paid (tomorrow) I'm going to ship the phone out. I was given an estimation of 7-10 business days for full repair and return shipping (which sounds great in my opinion - I've never sent anything in for warranty work before).
I'll update you guys once I hear from their repair team on whether or not I'm going to be covered under warranty (I told them that the phone was a gift to me), and if not what the cost is going to be. Like I said earlier in the thread, all water damage indicators are clear and I have unrooted my phone, so I should be covered hopefully.
Thanks to anyone who posted in this thread.
Click to expand...
Click to collapse
Yea it defitenly sounds like a hardware issue and needs to be fixed. Glad your getting it fixed and you'll be covered no problem.
Do you know if they charge return shipping if it's covered under warranty? I have to pay my own shipping there, and they had me put a credit card down on file in case I either bail when its already there or they need to charge for repair.
zeabrid said:
Do you know if they charge return shipping if it's covered under warranty? I have to pay my own shipping there, and they had me put a credit card down on file in case I either bail when its already there or they need to charge for repair.
Click to expand...
Click to collapse
To be honest I don't know the answer but would like to say they would pay for it. But they would have to let you know of the charge before they apply a charge to a credit card.
wow its weird cause im just having a similiar issue now.. in landscape mode.. phone and back light work perfectly. but one i close the screen everything goes virtually blank, everything is running perfectly just the screen light wont turn on..
will try some of your previous methods.. hopefully it works on mine..=/
thanks, for the info zeabrid
Hi there, I know there are other threads on this, but I've got two questions;
I might be able to claim a repair on insurance - the policy doesn't state anything about rooting voiding it, but I'd want to play it safe and flash back the original RUU - now, the digitizer works on my phone, but the LCD is totally shot, can't read anything.
It's been a while since I flashed the RUU, so is there any point where you have to press a button or something on your phone to advance? is it possible to use ddms while flashing the RUU to see what you're doing?
Also, if I can't claim this on insurance, how hard is it to replace the screen yourself? I've seen a "genuine" (hmm.) LCD/tools set on ebay for about the same amount as my insurance excess, so this seems like it could work (if it's easy enough!).
Thanks!!
laughingcavalier said:
is it possible to use ddms while flashing the RUU to see what you're doing?
Also, if I can't claim this on insurance, how hard is it to replace the screen yourself? I've seen a "genuine" (hmm.) LCD/tools set on ebay for about the same amount as my insurance excess, so this seems like it could work (if it's easy enough!).
Thanks!!
Click to expand...
Click to collapse
I've not done it personally but I have seen the guys in the phone shops doing it.
It's not that hard, but you have to know what and where to remove. Just go slow first.
pardon this but what is ddms?
Hi,
I have flashed RUU for my Tattoo at least twice. And as far as i remember there is no point you have to do anything on your phone. It will reboot (into fastboot i think). You will se progress on computer screen.
By the way, how can the LCD be broken and the digitizer not? Is the lcd shattered?
This is against laws of physics!
Oh, maybe I got the letters wrong but ddms is part of the android sdk, so you can take screenshots on your computer - also handy if you've broken your screen and need to know where to press.
As for defying the laws of physics, I guess the Tattoo is more special than we thought! the lcd is showing up loads of black/white cracked patterns (but a small it at the bottom works, so I can just about make out my dock. )
Thanks, insurance guys seem to be a bit more helpful now, so hoepfully won't have to resort to doing it myself.
Just in case anyone else has this problem, found this nice photo-guide to unscrewing everything: http://translate.google.com/transla...acenter.ru/razborka/htc_tattoo/&prev=_t&twu=1
haven't got round to it yet, but should do after exams.
Thanks useful info.
I have opened and dismentled everything my tattoo 3-4 times refering the guidlines. It is really helpful.
I was trying to resolve a touch screen problem. My phone acted like something is always touching at a point of the screen, so, I couldnot able to select a thing correctly and it is worst while typing using screen keyboard. So, I disassembled my tattoo and clean everything inside and assembled again. It seems working correctly for few hours then the problem reoccurred. And I disassembled again and again.
Atlast, I found out the problem was just on the screen protector, I have removed it and resolved the problem. Funny problem but it is worth all those efforts.
Bad Digitiser
Recently the Digitiser of my phone went bad. I tried flashing back the Stock RUU but did not succeed since it was not able to detect my phone. Then I just flashed back the backup of the stock ROM and took it to the Service Center. To my surprise the person didn't even check whether the phone was rooted lr not. Since it was out of warranty I still had to pay I still had to pay $45.
I have been trying to repair this phone, but the usual faults have not turned out to be the problem. This is the background on the repair efforts:
In my research I found 3 main causes for a dead touch screen.
1) Corruption of system software.
2) Failure of digitizer cable (hinge FPC)
3) Failure of digitizer screen (touch panel)
To check for #1, I flashed the firmware again (after a wipe). I downgraded to Android 1.5 because I wanted to root the phone and install CyanogenMod Android 2.2 Froyo.
This was a big mistake because I learned that when you don't have a working touch screen, you cannot get past the "Touch the Android to Start" screen.
So on to step 2 - replace cable (hinge FPC). I have a G1 parts phone that was lightly used in good condition before it was damaged. There was no damage to the sliding section, so I expected the hinge FPC to be in good condition.
So I installed the hinge assembly with its hinge FPC from the parts phone, but this did not work either.
So next I installed a new touch panel (digitizer screen), but that did not fix the problem either.
I had a chance to borrow a working G1 motherboard, and I was surprised to see that the phone was working with the borrowed motherboard.
So my question is whether my problem motherboard can be recovered with a software solution, or if these symptoms indicate a hardware failure.
I thought that a wipe followed by firmware flash would eliminate all soft system errors, but I am not sure if the wipe and flash really erase absolutely everything, or if there is something else I need to do to get it working again.
Thanks.
more than likly it was the point in the motherboard where the flex cable connects. try using some electronic parts cleaner.
i have ran into this a few times and simply replacing the motherboard has only helped a twice, when i cleaned it up it worked.
That sounds reasonable. I still have some Tweek. I'll give that a try. It worked with the same kinds of problems on computer sockets.
Okay. You are on the right track. When I went back to the phone, I actually got two taps out of the screen, which it hasn't done in a long, long time. (I was running keyboard only for a long time before I could take it down to fix it.) I attribute that to just disturbing the contacts with so many assembly/disassembly efforts.
After I applied Tweek to the joints, it ran well.... for about an hour. Trying again was no luck, so I don't think I'm going to mess with the contacts anymore. By the time you figure how infrequently motherboards come up for sale and the cost, I think I'd do just as well with a trade in on a flat-rate repair.
But at least now we know for the record that there is another cause of dead touch screens.
well i have about 13 motherboards, if your interested let me know
Thanks. What has been your experience with changing motherboards?
The reason I ask is because the service manual wants the phone to be tuned again after a motherboard swap. I see a lot of people changing motherboards, and I can't believe that is much of a problem when you don't see anyone complaining about the phone not working well afterwards.
A spare motherboard might be a good idea for a diagnostic tool. It would have saved me a lot of work changing the touch panel and cables if I would have had a motherboard to try first.
I thought I had a good spare in a damaged phone, but when I took it out the other day to test this phone, I found out it had physical damage too. The SIM holder and RF shielding were dented, but the killer was that the daughterboard cable connector was bent.
I suppose back when the phones were $900 you might try to fix something like that, but it's hard enough to do a connector swap on a computer motherboard. I can't imagine that even the factory has the equipment to properly swap the connector even if you can get the part.
How much do you want for a motherboard? On that famous auction site I've seen them go for around $10 to $30. I could kick myself for not buying the last one I saw at $7 because I thought I had a spare.