No 3G ? - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi,
I am new user and want to get the HTC Touch Diamond 2 ( Topaz ) next week. My current provider is AT&T.
I found some decent deals on eBay, but one seller wrote back saying that this phone is 100% working with AT&T and I only have to switch my SIM card out. Except for 3G....... he said, 3G won't work.
So my question is : Why would 3G not work ? Is this a phone normally used for other providers or is the 3G just turned off ? If so, can 3G be turned on easily via a hack or something ? I don't get it.
Thanks for helping.
JCE

**search**

the phone is 3G capable but I dont think the providers support it in your country.

If you are talking about AT&T in the USA, yeah 3G doesn't seem to work for me. I think the specific atenna range for 3G is not the one AT&T uses. I might be wrong though and just haven't seen a 3G link since its rare in my area and I don't use data that much. The best I can get is Edge.

supreme_one333 said:
If you are talking about AT&T in the USA, yeah 3G doesn't seem to work for me. I think the specific atenna range for 3G is not the one AT&T uses. I might be wrong though and just haven't seen a 3G link since its rare in my area and I don't use data that much. The best I can get is Edge.
Click to expand...
Click to collapse
America doesn't use the same 3G frequencies.., Europe 900/1200. America 850/whatever else. These phones are Euro 3G frequencies only so the best you'll get is GSM, which is quad band (i.e. work everywhere).
If you're cool with that that's fine, but when my phone drops from 3G to GSM I find it pretty unbearable (think dial up days).

jce2005 said:
Hi,
I am new user and want to get the HTC Touch Diamond 2 ( Topaz ) next week. My current provider is AT&T.
I found some decent deals on eBay, but one seller wrote back saying that this phone is 100% working with AT&T and I only have to switch my SIM card out. Except for 3G....... he said, 3G won't work.
So my question is : Why would 3G not work ? Is this a phone normally used for other providers or is the 3G just turned off ? If so, can 3G be turned on easily via a hack or something ? I don't get it.
Thanks for helping.
JCE
Click to expand...
Click to collapse
Unfortunatley I don't think our phones support it. Here is my original post with the same question from May:
http://forum.xda-developers.com/showthread.php?t=512828

Related

Tmobile 3G in NYC settings?

I am running Dutty's 6.1 Hybrid Rom and don't seem to be picking up the new 3G network in NYC.
I know in the UK there is a username and password. Does anyone know if that is the case in the US?
Also, I have the $5.99 plan, not the full blown $19.99 a month deal.....
Suggestions....
chadvavra said:
Suggestions....
Click to expand...
Click to collapse
Call T-mob tech support.
I just noticed that in the phone>settings>band that UMTS 1700 is not an option....
The phone's wiki says it supports it, is this a 'feature' in the Rom?
Kaiser doesn't support the US T-Mobile 3g band.
From the wiki
UMTS 1700 (Emobile-only)
What does Emobile-only mean?
T-Mobile US 3G uses AWS 1700, so you're out of luck on trying to get a kaiser to work on the newly launched T-Mobile 3G. As of this date, there are no smartphones released that will work on the T-Mobile US 3G.
Emobile is (I believe) a Japanese carrier.
ok first i think AT&T users have an issue with T-Mobile users cuz T-Mobile provides 3G on the 2100 band.
Second there was a claim in this forum somewhere that he was getting 3G signal on T-Mobile in Boston.
T-Mobile users if you get 3G connection please talk. AT&T users without T-Mobile service shush.
sangwich said:
ok first i think AT&T users have an issue with T-Mobile users cuz T-Mobile provides 3G on the 2100 band.
Second there was a claim in this forum somewhere that he was getting 3G signal on T-Mobile in Boston.
T-Mobile users if you get 3G connection please talk. AT&T users without T-Mobile service shush.
Click to expand...
Click to collapse
Why would AT&T users have an issue if T-Mobile users are able to utilize 3g or not?
sangwich said:
ok first i think AT&T users have an issue with T-Mobile users cuz T-Mobile provides 3G on the 2100 band.
Second there was a claim in this forum somewhere that he was getting 3G signal on T-Mobile in Boston.
T-Mobile users if you get 3G connection please talk. AT&T users without T-Mobile service shush.
Click to expand...
Click to collapse
This attitude will get you nowhere other than ignored. Don't make the assumption that just because someone uses AT&T, they are automatically wrong when it comes to other networks.
Anyone with real intelligence would just go to a T-Mobile store in NYC, find a phone that supports 3G, and look at the Band settings page to see which frequency it is running on.
As for the 3G guy in Boston, it is quite possible that a hiccup in the network caused him to jump on to an AT&T tower momentarily.
I think the At&t, lack of 3G issue is related to iPhones, regardless it is silly.
If anything people should argue the cost and terms of their contracts (in the US anyway.)
NotATreoFan said:
This attitude will get you nowhere other than ignored. Don't make the assumption that just because someone uses AT&T, they are automatically wrong when it comes to other networks.
Anyone with real intelligence would just go to a T-Mobile store in NYC, find a phone that supports 3G, and look at the Band settings page to see which frequency it is running on.
As for the 3G guy in Boston, it is quite possible that a hiccup in the network caused him to jump on to an AT&T tower momentarily.
Click to expand...
Click to collapse
well i apologize if my comment offended you but you shouldn't assume that i assume that someone using AT&T service is automatically wrong.
If you're trying to say I have no real intelligence, every T-Mobile store I've seen in Queens and Manhattan has dummy phones on display. There is no way to check the settings myself. I can ask the salesman or call CS.
Anyways 3G on T-Mobile isn't just on 1700Mhz. Its also on 2100Mhz
you may be right that the dude in boston jump on to an AT&T tower for a while. but you can be wrong cuz you don't know the details to T-Mobile 3G service. or maybe he didn't have a tilt and had the kaiser/tynt II from europe.
sangwich said:
well i apologize if my comment offended you but you shouldn't assume that i assume that someone using AT&T service is automatically wrong.
If you're trying to say I have no real intelligence, every T-Mobile store I've seen in Queens and Manhattan has dummy phones on display. There is no way to check the settings myself. I can ask the salesman or call CS.
Anyways 3G on T-Mobile isn't just on 1700Mhz. Its also on 2100Mhz
you may be right that the dude in boston jump on to an AT&T tower for a while. but you can be wrong cuz you don't know the details to T-Mobile 3G service. or maybe he didn't have a tilt and had the kaiser/tynt II from europe.
Click to expand...
Click to collapse
Right because the tytn II is a completely different device than the tilt...
You need to research how the signals operate and why it utilizes two frequencies and maybe, just maybe, you'll stop making an ass of yourself.
CUSTEL said:
Right because the tytn II is a completely different device than the tilt...
You need to research how the signals operate and why it utilizes two frequencies and maybe, just maybe, you'll stop making an ass of yourself.
Click to expand...
Click to collapse
well someone else in the forum mentioned the euro version has different band settings with a different frequency that works with the US T-Mobile 3G network.
jesus you people are way too sensitive.
sangwich said:
well someone else in the forum mentioned the euro version has different band settings with a different frequency that works with the US T-Mobile 3G network.
jesus you people are way too sensitive.
Click to expand...
Click to collapse
Maybe you're just way too dumb?
smh... im just repeating what other people say in this forum.
you just got too must estrogen running in your system.
sangwich said:
im just repeating what other people say in this forum.
Click to expand...
Click to collapse
Ah, the "Oh, well, I heard it from so-and-so, which means it it ain't MY fault if I'm wrong" excuse.
edgie168 said:
Ah, the "Oh, well, I heard it from so-and-so, which means it it ain't MY fault if I'm wrong" excuse.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=389944 last post asshole.
So T-Mobile is such a ghetto-fabulous company that they don't even give you live demos to play with? I mean even Sprint, who Deutsche Telekom is considering buying, gives you live phones to play with.
I'm not sure why my post was deleted, but I'm the guy from boston that posted about my phone jumping to 3g. The reason I posted was because this past friday night(May 2nd 2008), at around 11:30pm, the icon on my phone jumped to 3g. Normally, this only happens for a second, then the carrier info will say AT&T 3G, then I get no service. However, this time, the icon said 3G, and my carrier info still said T-mobile. It stayed that way for about 45 minutes or so.
I'm using an unlocked at&t tilt and a WM6.1 Rom from xda (I don't remember which one, but it's very light - as in, light on crap and unused features)
InGeNeTiCs said:
I'm not sure why my post was deleted, but I'm the guy from boston that posted about my phone jumping to 3g. The reason I posted was because this past friday night(May 2nd 2008), at around 11:30pm, the icon on my phone jumped to 3g. Normally, this only happens for a second, then the carrier info will say AT&T 3G, then I get no service. However, this time, the icon said 3G, and my carrier info still said T-mobile. It stayed that way for about 45 minutes or so.
I'm using an unlocked at&t tilt and a WM6.1 Rom from xda (I don't remember which one, but it's very light - as in, light on crap and unused features)
Click to expand...
Click to collapse
So it would be safe to say your tilt jumped on TMO 3g 2100 freq. WOW!!!

How do I get my Dimmond 2 from the UK to work in the US

Hi all,
I while back I was playing with differnt OS builds on my HTC, eventually setteling on a 6.5 custom build, and have been very happy ever since.
However, I have now gone to the States on holiday and have found that the phone does not pick up a signal but through the it was quad band capable.
Is there anything I can do to get people to pick up a signal?
Cheers.
I don't think GSM phone (Touch Diamond2) are working on CDMA Network(ATT Pure)... ...
Clound said:
I don't think GSM phone (Touch Diamond2) are working on CDMA Network(ATT Pure)... ...
Click to expand...
Click to collapse
Oh, how rubbish is that. Is this the phone or the Networks fault? How would the network know that it is a Diamond 2 trying to connect, and if so why would they block this phone?
Is it area dependant (I'm in Florida at the mo) or is this across the US?
ATT is a GSM carrier as is T-Mobile. You should be able to connect to ATT and get 3G - even roaming. I would suggest you try removing your sim and then reinserting it. Also what radio are you running?
Are you using your sim from your own network? Do you have roaming enabled on your account? I know some carriers do not have roaming agreements and perhaps that is your problem. If so, you might get a pay-as-you-go sim?
Tried removing the SIM/re-instering, but made no differnce.
Roaming should be OK as I am on O2 and aggreed international roaming before I left. My partner is also on O2 although has a Sony phone, but connects to a carrier with no issues.
The ROM is Tom Topaz v2.06 WWE
Radio 3.46.26.18
Protocol version 61.30t.25.25U
Try switching out your sim with your friend's and see if it connects then. If it does it's your phone, if not, it's your network.
Otherwise I have no clue. Hopefully someone more knowledgeable than me will chime in.
Good luck and post your findings. I'm rooting for ya!
donnaw said:
Try switching out your sim with your friend's and see if it connects then. If it does it's your phone, if not, it's your network.
Otherwise I have no clue. Hopefully someone more knowledgeable than me will chime in.
Good luck and post your findings. I'm rooting for ya!
Click to expand...
Click to collapse
Interstingly, the SIM is fine - both work in the Sony (T-mobile), both fail in the HTC.
Over the bods that know - can it be resolved.
what radio band are you set to ?
ATT in us works best on 850
xhozt said:
what radio band are you set to ?
ATT in us works best on 850
Click to expand...
Click to collapse
Ah ha - bingo. As I'm not eacatly part of the jet set, many moons ago I set the Band to GSM (900+1800), which of course is fine for Uk + Europe, but not patricularly briliant for the US.
Setting this to Auto and the phone springs into life.
The things you forget, eh!

fast help please (may be buying a nexxus one)

Sorry for asking for fast help but I may be buying a (used, good shape) Nexxus One (via craigslist) and have an important question.
I have ATT wireless, the old, old "blue sim" ATT wireless (with a grandfathered plan I will not get rid of). Also added "unlimited mmode data plan in time before they cancelled unlimited plans (*this is not the iphone data plan).
I currently use a Nokia E51 (symbian s60v3, wifi, decent reception, works on 3G (and switches to Edge when 3G isn't avail).
I'm looking at a Nexxus One that is unlocked, currently on Tmobile.
Question is: will this nexus one work 100% (3g and edge) on my ATT account?
and/or - Is there anything I can do to make it work? (I'd like to buy it).
I'm just not sure a unlocked Tmobile nexus one is 100% compatible or will work on ATT (or can be made to work).
it's cost is making it risky so I came here in hopes of advice and help.
I hope this is the right forum section.
Any help here is appreciated and thank you very much
You will not get 3G. Only edge. T-Mobile and AT&T use different bands for 3G.
btw: here is a link to info on my Nokia E51 (GSM arena)
gsmarena.com/nokia_e51-2106.php
Am I correct in saying that nexus one has the same bands (3g/edge) as the E51 and should work well for an updated phone?
thanks
Like I said, it depends which Nexus one. The AT&T one will only give 3G on AT&T, and the TMobile one will only give 3G on Tmobile. You can't change it, no way to hack it. If you want 3G, you need the correct version for your network.
I see, and thanks for the reply. i was thinking there is a hack/workaround but there isn't apparently.
Now, is there a like phone which still would fullfill my ATT needs (blue sim plan, 3g/edge modes, wifi capable, etc that I should be looking at...essentially like the nexus one)?
What about the HTC Desire (or is this the sam scenario)?
* again, i just can't leave this grandfathered plan, and I'm not a big iphone fan (enough to make me switch plans that is).
thanks for any advice
I just received a reply from a user on the ATT forums (very well versed with my blue plan and mmode, GSM phones) who stated this...
The Nexus One would be your best choice if you want to use AT&T Mobility's 2G & 3G network (they use 850 & 1900 MHz for both).
Now in regard to this used, unlocked Tmobile nexus it may be unusable for me...
but based on his reply, he seems to be saying an (att) Nexus one should offer the 2g (edge) and 3g band features (which I need).
Are we sure about the 3g or edge but not both in regard to the nexus one?
* got my eye set on a att nexus one (really, first it was the HTC Desire - very similar, but the band support was the concern there with the Desire)
thanks
Yes, that is exactly what I am saying. You are not listening. The Tmobile Nexus One will NOT give you 3G on AT&T.
BUT the AT&T Nexus One WILL give you 3G.
You just need to get the right one. You just need to buy the AT&T compatible Nexus One. Not the Tmobile one.
You need a Nexus One with the AT&T bands. They exist. I have one. A friend of mine is selling his in the CT area.
No, no...i'm listening, but likely not asking the question right.
I understand to get att 3g I need to get the ATT nexus one. Got it.
* And no, I will not be buying this tmobile nexus one thanks to your replies.
What I'm asking is in regard to 2g/edge ability here. Are you saying that a att nexus one will ONLY offer 3G and not offer any 2G/edge capability?
Others are saying it will also offer the 2G/edge capability as well as att's 3G (like with my E51 currently).
* see there are times when att 3G is unavil/spotty and the phone (E51 in my case) switches to 2G/edge. I just wanted to make sure the att nexus one offers this ability.
thanks
URPREY said:
You need a Nexus One with the AT&T bands. They exist. I have one. A friend of mine is selling his in the CT area.
Click to expand...
Click to collapse
Can I inquire about this phone for sale somehow?
I was looking at this tmobile nexus one for $350, decent condition.
I'm very interested in buying an att nexus one (provided it's 100% working and condition isnt too bad).
thanks for replying guys!
jojoatt said:
No, no...i'm listening, but likely not asking the question right.
I understand to get att 3g I need to get the ATT nexus one. Got it.
* And no, I will not be buying this tmobile nexus one thanks to your replies.
What I'm asking is in regard to 2g/edge ability here. Are you saying that a att nexus one will ONLY offer 3G and not offer any 2G/edge capapbility?
Others are saying it will also offer the 2G/edge capability as well as att's 3G (like with my E51 currently).
* see there are times when att 3G is unavil/spotty and the phone (E51 in my case) switches to 2G/edge. I just wanted to make sure the att nexus one offers this ability.
thanks
Click to expand...
Click to collapse
My Nexus One with AT&T bands works just like every other 3G AT&T phone. It works on both EDGE and 3G. If you look at the bands it has, there's no reason it wouldn't.
You need an AT&T banded N1 to get both 3G and EDGE.
If you get the T-Mobile version, you will ONLY GET EDGE on AT&T.
That's the difference: the 3G bands are different between the two, but the EDGE bands are the same.
jojoatt said:
Can I inquire about this phone for sale somehow?
I was looking at this tmobile nexus one for $350, decent condition.
I'm very interested in buying an att nexus one (provided it's 100% working and condition isnt too bad).
thanks for replying guys!
Click to expand...
Click to collapse
You can email him at t4show at gmail dot com
It's only about a month old. He bought an iPhone 4. Yuck.
thank you, i sent him an email. hopefully it's still for sale.
btw: what about the HTC Desire? issues with this on my ATT network?
http://www.gsmarena.com/htc_desire-3077.php
The desire does not have ATT 3g bands, so you will be stuck on edge. Recently they announced a usa desire which might come with proper 3g, but that phone does not yet exist. So no the desire won't work unless you just want edge.
well, your friend selling his att nexus one stopped replying so I have to assume he's either kept it or selling for a bit more on ebay/etc.
I can bid on a few on ebay that will likely end up being $500+ for slightly used, but can anyone tell me if I can still buy the att 3g version ffor $529 straight from google (as in if I order by this friday)?
or I should also ask: does anyone have an att verision nexus one they're selling?

Traveling to USA from Europe..

Hi.
This summer I will be traveling in USA(New York and Florida). I have the LG Optimus 2X which according to the specs supports: "GSM (850/900/1800/1900), UMTS (900/2100), HSDPA 7.2/HSUPA 5.76".
1) Will I be able to use my Optimus 2x? I know that the US Nexus S works in Denmark because of the 2100 band..
2) If I can, what kind of pre-paid cards with data can I get? I saw T-Mobile has a Prepaid monthly plan called "Unlimited Talk & Text with 2 GB data" for 70$.
I have been searching but have not been able to get a clear answer. Hope you guys can help me out!
Last year I gave up trying to find any pre paid card with data on, for my HTC Desire. It really sucks to have a phone designed for having internet, when there is none!
GSM won't be a prob, all listed frequencies are used over here i guess the most hassle will be able to find a decent priced 3G prepaid sim; i do wish you luck with your journey; the phone can handle it!
p.s. any change if you can post your prepaid madness with us? Data roaming is a real ***** over here ....
arielext said:
Data roaming is a real ***** over here ....
Click to expand...
Click to collapse
It sure can. I dont mind paying the 70$ for the 2GB T-mobile prepaid that I found, but I cant help but wonder if there are any hidden extra charges(signup or whatever) and if It is possible to return the card if it does not work on 3G.
ravn1 said:
It sure can. I dont mind paying the 70$ for the 2GB T-mobile prepaid that I found, but I cant help but wonder if there are any hidden extra charges(signup or whatever) and if It is possible to return the card if it does not work on 3G.
Click to expand...
Click to collapse
I had the same one when I was in L.A. But I only got Edge cause the phone I used did not support de band.
T-mobile use 700/2100 band for 3g/4g so it will not work with 3g just edge
I got my O2X from Singapore and it support 900/1900/2100Mhz UMTS and i am using it on AT&T's 3G without a problem.
Check the box of your phone, it should state the accurate frequencies as most online stores advertise the wrong frequencies.
My phone retail box states the 1900hz band and it is indeed working fine on AT&T's 3G.
clubtech said:
I got my O2X from Singapore and it support 900/1900/2100Mhz UMTS and i am using it on AT&T's 3G without a problem.
Check the box of your phone, it should state the accurate frequencies as most online stores advertise the wrong frequencies.
My phone retail box states the 1900hz band and it is indeed working fine on AT&T's 3G.
Click to expand...
Click to collapse
Hi, can you tell us the specific Model/Version of your LG Optimus 2X?,
IT is P990?, And where did you buy the phone (online retail?)
Let us know,
Thanks

Cricket, Att Will this work?

Hi all, will this phone work on ATT and or Cricket? Is it a GSM phone? Will it get 4G if so? Thanks!!!
i have the mix on Cricket since December, it's on H+ most of the time and some times 4g depends on your location I guess, so it works on cricket and I'm not complaining on internet speed
vvette said:
Hi all, will this phone work on ATT and or Cricket? Is it a GSM phone? Will it get 4G if so? Thanks!!!
Click to expand...
Click to collapse
I use it on Straight Talk (the AT&T sim). I live in Springfield Missouri and normally get LTE everywhere I go. The only real issue I have is when I do happen to lose LTE (receive/make a phone call, lose LTE in one particular room at my work, etc) it will stay on H+/3G until I go into settings and toggle between 3G then back to LTE again. Sucks, but not that big a deal since Straight Talk basically caps speed around 7-10 megs and H+/3G pretty much handles that speed anyway. But I haven't really had that many issues.
Mine is on Cricket and running fine in the Des Moines, IA area. I have a few hiccups here and there, but nothing drastic.
I have it with Att and works great always on Lte (tucson,Az). I get the hd voice and video calling as well. Only complain is I cant wait for mix 2 lol.
Straight talk ATT sim LTE all the time I live south of Chicago
jaime4272 said:
i have the mix on Cricket since December, it's on H+ most of the time and some times 4g depends on your location I guess, so it works on cricket and I'm not complaining on internet speed
Click to expand...
Click to collapse
How did you make that work ? i have a doogee mix FOB from chinaland and a cricket sim in it but it keeps saying no data at all any help please ?
spydergt said:
How did you make that work ? i have a doogee mix FOB from chinaland and a cricket sim in it but it keeps saying no data at all any help please ?
Click to expand...
Click to collapse
Did you cheap apn settings?
yea
yea i even took it into a cricket store and had a csr check it , the apn settings are all correct, the sim card works , i put it into a tablet i had from a while ago with a data card , it works , the tablet has 4g data , but if i put that sim card into the doogee mix , nothing , im gonna attempt to return the phone since i cant use it

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