Database Develop

Ring problem - solved??

OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....

Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.

I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!

This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew

that is odd - whatever is causing it then, it might be ringer volume related...

This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid

no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.

ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
Click to expand...
Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.

Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall

I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.

Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul

Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.

I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!

Perfect solution sickboy555 - I feel a right twit!!!!

no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!

fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????

Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.

you are the man,thank you.

Thanks. My incoming ring tone problem has been solved.

er...sorry..wat is the solution again?? i dun really get it...

Incoming ringtone volume inconsistent...

My ringtone goes from loud to soft then loud and back to soft again in maybe 1-2 seconds interval when there's an incoming call, which is kinda annoying. Anyone else has this problem? is there anyway to fix it? it's not set to increasing ringing and i know its not a sound file problem cos when i play it it's fine, it's just when set to ringtone this problem came up.
much appreciated if anyone knows how to fix this

Do you have Microsoft voice command installed? If so, disable the incoming call announcement. It doesn't work, they wont fix it but it tries to announce. It drops the ring tone volume when it's supposed to be announcing the caller.

Bingo, that fixed it, thanks a lot! but i've got another question then, if i do want voice command to announce the caller, do i disable my ringtone then? Or it doesn't actually work at all? I've read somewhere rather vaguely that it doesn't work on the X1 but on others like the samsung onmia it works, is that true?
(man i love this phone but heck these little things just keep on testing me)

I bounced my way around a few of the threads discussing it and couldn't get it to work on mine.
Tried different cabs etc. I did find the .wav file MSVC created in //volatile and I could play it manually and it had the callers name constructed correctly etc, MSVC just wouldn't play it. Create the file, drop the volume, wont play it

Phone ring gone

Dear All,
For reason unknow, the phone ring gone. Vibrate mode work and if i select ring mode, vibrate comes out.
Have try the system setting. The ringtone function test mode also gone. No test tone can be played even for the default ring tone.
Any suggestion you can give me ? Hard resetting?
Thanks in advance

usually when my sound stops working i just have to soft reset so try that and also maybe a different ringtone

is this another of those headphone issues?
plug in and out your headphones several times, the X1 might think they are connected so doing this might solve it.
or just try turning the system volume up using the volume keys

​thanks will try so, if not, then hv my first hard reset !!!

Might also be file associations ...
My ringtone went silent and when I looked with a file explorer app all my mp3's were missing an association (clicking the file did not play it but gave a message saying no application is associated)
My solution was to restore the association -I used SKTools
Just thought it might be that ...worth a try

hard reset solve the problem and i also downloaded the latest software from se, now i can use EDGE to surf, much faster internet speed than before (can't remember the software version, but worth a try 2)

Bump
I have had the same issue for the last 2 days. I have tried everything I could think of and hard reset is not an option. Maybe someone has an idea about what's wrong?
Test mode doesn't work.
When I click "ok" to set the ringtone our favourite four-coloured wheel pops up, spins for a couple of seconds and then it reverts back to the ringtone settings screen.
I deleted my most recent apps and games. I tried different sound files, checked the associations, cleared all the junk from the phone, etc, etc.
Official UK R3A ROM.

Facing the same problem previously.
What I did is increase the volume for both device & phone in speaker icon.
Noticed that I set the phone volume to the lowest range previously.
1. Device icon is for notification such as when you receive text msg.
2. Phone icon is for ringer volume.
Just tap on the speaker icon & you will see it.

Fahar Salleh said:
Facing the same problem previously.
What I did is increase the volume for both device & phone in speaker icon.
Noticed that I set the phone volume to the lowest range previously.
1. Device icon is for notification such as when you receive text msg.
2. Phone icon is for ringer volume.
Just tap on the speaker icon & you will see it.
Click to expand...
Click to collapse
lolz. That's the first thing we try.
I found that PhoneEx wasn't agreeing with the defaukt phone manager haha. Set the ringtone through the default manager as well, that is the solution. You can always uninstall PhoneEx, but I like it too much.

i have the same problem and found out that the media player cannot playback my sound files as well. The strange thing is, that i can play all the ringtones and sounds with the mort player...???
So it seams that the problem is caused by the media player, if i try to start the media player directly it doesn´t work either (without any error message).
Anyone an idea to solve the problem?
Many thanks in advance,
Hakamuri

One month ago, my X1 went back from support (case crack) but I noted that all sounds were gone (ring, music, etc): so they repaired the case but caused problem to the speaker. Of course it's in warranty and they fixed their fault: ready in only 2 days.

msolcia... did u kno what they did to fix it? i have same prblm after replacing my case....

Ringtone problem

Hi,
I have been having this problem for the last couple of days, for some reason the volume of my ringer has dramatically decreased to the point where i can't hear the phone ring when it's in my pocket (wasn't the case before). When i try to play the ring tone (it's a wave file by the way) using the media player the volume is normal and very loud, the same applies to when i play it from the settings->sounds&notifications the volume on the ring tone is perfect, but when i receive a phone call the ringer volume is cut down by more than half, i checked the ringer volume and it's set to the max, I also did a hard reset then restored my files using the sprint backup but the problem didn't get fixed, I tried using a different ring tones and the same happens. any help would be greatly appreciated.

There are three volume controls: System, Ring and In call Volume.
Have you checked the System Volume?
If you press up on the hard volume key, you'll see arrow on the top right to switch to the next vol control. Check there.
HTH

ringtone problem
yea all 3 volumes are set to the max level

ringtone volume problem
the phone has the original stock rom from rogers (canada) hope this helps in any way

Have you got any profile managers installed (G-profile, Phoneweaver etc)?

ringtone volume problem
no i dont have a profile managers installed... so i just noticed that when the phone start ringing and i dont pick up, a second before the phone stops ringing the volume of the ringtone increases to the normal level (then stops ringing), the increase of the ringtone volume happens for like a split second after the caller hangs up and the phone stops ringing. hope this helps in any way. Thank you

Sounds like you have a Ringtone delay problem, there are a couple of solutions.
1. Disable HTC dialer (and use the Winmo one instead), can be done using Advanced Configurator 3.3.
2. Try the CAB I've attached, remember to only use WAV as ringtone though.
I would also recommend adjusting Call Forwarding timing to 30seconds. Settings/Phone/Services/Call Forwarding and get settings.
Disabling the HTC dialer is probably going to be the best solution as the HTC dialer is a hungry resource eating monster but I would just try the CAB and adjusting Call Forwarding time. There are some other REG setting as well but I never found them useful.

Call ringtone lower than music and notification

hey guys just got my xperia 1 ii not long ago, everything went well except that after updating to android 11,
my incoming call ringtone has reduced significantly. I thought my speaker got problem but the thing is , media,alarm and even message notification sound remain loud but my incoming call ringtone has becoming alot softer so it should not be speaker problem right?
i tried downloading a 3rd party app for ringtone, the ringtones when played on the app itself were loud but once i set one of them as my phone call ringtone, the volume reduced!
i suspect is software problem but cant find a setting that would fix it. Maybe a certain app that i installed caused it but i have no idea which. Any ideas what could it be? factory reset would be my last solution but i hope it can be fixed without a reset since i have set everything nicely on the phone.

Hi try this app, This might work for you.
It will increase ringtone volume to 100% before receiving normal call.
P.S tested on galaxy devices.
https://forum.xda-developers.com/t/...olume-increase-before-receiving-call.4277677/