OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
Click to expand...
Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
update Radio_1.09.25.23 ,the problem will be done
i use many days , it's very well ! amazing
No ring signal sounds either when I get a call, just flashing button. I noticed however that if I started to play a music file, after 5 seconds into the playing the sound would come back again.
Is there a solution to this problem? I have found other posts about this problem but no solution!
I have the problem with no ringtone when receiving calls. All other sounds are working and volume has been checked. I have discovered that when I check what ringtone I have set it shows as Ring-WindowsMobile .wma. When I try to change ringtone it automatically reverts back to this one. I don't recall orginally having this ringtone available and this issue only appears to have started in the last couple of weeks or so. I have used WinXplore to locate this music file, however I cannot delete this. When I try to open this file using WMP I get an error saying 'The system cannot find the file specified. Can anyone help? If this is removed will I be able to select any ringtone? Can this be the problem everyones encountering?
Dear all,
I have problem about ringtone volume in noisy environment. The ringtone is very low (Ring volume is Maximum already). I can't hearing from myphone. How can I do? Thank a lot
say if your using an mp3 as a ring tone you can try using an audio editing program (such as audacity a free program) and just open the file with it and turn up the db then save it as an mp3. (you need to download a plugin or something to export as mp3 but its all free) good for editing too lol
It's not just ringtone!
I think this is not just your ring tone problem.
my viva has this problem too but this volume problem is for
everything play in my phone.
when i restart my phone sounds are ok but after 10 or 15 mins
volume goes down and i dont know why. not yet
Hi
Try upgrading your ROM, i had this problem too and i did this,
everything is ok now
Which upgrade did you use?
Try this one
try flashing your phone with this ROM.
It is an original HTC ROM.
It is also in WWE.
I have also the same problem before but when i flashed my phone to this ROM version i guess the volume problem was fixed due to the fact that I'm using this one for 3 straight months already.
Try it and hope it will work.
here's the link to the ROM:
http://www.4shared.com/file/75153580/d61c1f13/touch_viva_htc_ara_1274153.html
Lertpaiboon.c said:
Dear all,
I have problem about ringtone volume in noisy environment. The ringtone is very low (Ring volume is Maximum already). I can't hearing from myphone. How can I do? Thank a lot
Click to expand...
Click to collapse
What is your ROM version?
you may know it from Start > Settings then press "system" tab at the bottom and click on "device information"
Hello all,
I though I had sorted the problem of the low ring tone when I installed the Audiopara cab file from here at XDA. Indeed it does raise the volume quite a bit but at a price...
After a few hours it randomly refuses to sound when someone rings, windows media player will only play at one volume (very loud) even when I have the volume turned right down for both the program and the phone / system itself, and my SPB alarm refuses to sound unless it's on the maximum volume setting within the program...turning the system volume down or off does nothing
Please can someone advise how to get the ring tone volume at a resonable level with sacrificing the problems above...
p.s. Have also tried HD tweak but that just disabled the ring tones altogether.
I used HTCVolume.cab it is on this forum, this fixed the problem for me, i hope this fixes your problem, you will probably need to find a way to remove the previous fixes first
Thanks for the reply...I'll download the cab file and try that.
I'll hard reset my device as I've had to do a number of times previous to get rid of the problem and try a fresh install....
Cheers
Just tried the cab posted below, installed it, soft reset and now the sound is as quiet, even a little quieter than normal.
Anyone got any ideas as i am missing so many texts and calls it's not even funny anymore. There's so much i love about this phone but not being able to hear calls and texts is a major problem...please can someone help :-(
Hey everyone. I have an issue with my phone. When i go to change my ringtone volume from the homescreen, it changes the media volume. I reboot the phone and it adjusts the standard volume for the ringtone. After a while, it goes back to only adjusting the media volume from the homescreen. Even after i use advanced task killer to kill all applications. Is there any way to fix this issue? It is becoming very annoying to have to reboot my phone 3 times a day. Thanks again!
if you have headphones in then it will change media volume, do you have your heaphones or any other device connected to you phone?
nope not at all. I mean i love the phone but this is getting crazy. I still have a worthless GPS after flashing the new files and this issue going on. I think its software related because the media volume doesnt get stuck after inserting any headphones in the jack. So i really have no idea.
same here.
Was about to post the same issue.
Somehow I get the "media volume" instead of "ringer volume".
If I reset the device it gets fixed.
If a play a game, and then exit, it gets screwed again.
Checked for any app in memory but its empty.
Whats wrong?
Thanks in advance.
The volume rocker checks for what activity you're doing currently. If you're using media player or Navigation or games, the volume will be 'Media Volume'. If you played a game and exited, and your volume stuck with the 'Media Volume', it is probably the issue with that game who didn't properly reset the environment when exited.
Note, even if you're on Home screen, if you still have those apps running, your volume will stay that way. If you want to change ringer volume, just lauch phone dialer and change there.
Thanks for your reply foxbat
Thats what I thought too. That there should be somehting in the background still running so the phone still thinks its on it so the volume would be set to media.
However, I have 0 active apps running and even when I go to phone mode the control buttons on the side still shows media volume instead of ringer.
Thanks again for your time mate.
anibalin said:
Thanks for your reply foxbat
Thats what I thought too. That there should be somehting in the background still running so the phone still thinks its on it so the volume would be set to media.
However, I have 0 active apps running and even when I go to phone mode the control buttons on the side still shows media volume instead of ringer.
Thanks again for your time mate.
Click to expand...
Click to collapse
Your issue seems to be related to a particular game you played. That's the issue with game itself.
Gonna test it out a bit more.