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T-Mobile uk SIM problem

My Kaiser has refused to recognise my T_Mobile uk sim card. The T-mobile card works well with any other phone. My kaiser also works well with other sim cards from 3, orange and vodafone. My kaiser was unlocked last month. Pls help. T-Mobile has accepted to change the card for £10.

Did it used to work?
We upgraded a number to a number of Kaisers some months back - kept the existing SIM cards that we had been using. All was fine but then when one Kaiser died, we got a replacement and the SIM card which was working fine (and was by now probably two+ years old) in the now dead Kaiser, refused to work in the new one. Worked fine in other phones.
Took it in to a T-Mobile shop and they replaced the SIM card - all then fine.
Hope that helps.

Sounds like it's an old T-Mobile sim card. If so, get it swapped. Should sort your problem. If not, then I don't know what to suggest. Have you tried another T-Mobile sim?

Happened to me when I got a T-Mobile PAYG SIM last week to trial for data coverage.
Popped SIM in and worked well.
I then tried a Vodafone Sim and that was ok.
When I put the T-Mobile SIM back in - I got the message "no SIM found"
Tried Orange and Vodafone and they both gave the same message !
I was not convinced the SIM'S were making good contact - there seemed too much movement under the flimsy metal crossbar.
The solution to get the T-Mobile and other SIM's working was to insert a small piece of paper on top the SIM as you slide it under the metal crossbar.
This puts a little bit of extra padding on top of the SIM to help make decent contact.
I suppose the paper could be put on top of the crossbar instead to achieve the same effect but have not tried this.
r
Andrew

joe mboule said:
My Kaiser has refused to recognise my T_Mobile uk sim card. The T-mobile card works well with any other phone. My kaiser also works well with other sim cards from 3, orange and vodafone. My kaiser was unlocked last month. Pls help. T-Mobile has accepted to change the card for £10.
Click to expand...
Click to collapse
Have you tried my possible solution ?
r
Andrew

Kaiser unlocked or not?! HELP ME!

Hi, I
’ve had a Orange HTC Kaiser for ages (WM6), I got it unlocked by www.imei-check.co.uk and put my O2 sim in and everything worked fine until the phone crashed. Now if I put my O2 sim in the phone just says ‘The SIM card is missing’. I have tried everything I’ve put new rom’s on (I'm now on WM6.1), new radio, asked it nicely and I’ve run the unlocking software I found on this site and that told me the phone as unlocked??! Whatever I try the damn thing WON’T WORK!!!!! I’ve tried everything! Any help much appreciated! Oh and If I put an Orange sim card in the phone works.
Cheers
Crooky.

did you put your O2 sim into another phone to see if it works?

Yes, it's currently in a HTC M3100 working fine.

its probably just a contact problem, just try cleaning the sim, and the contact points on the kaiser or putting a piece of paper behind the sim and insert it

UNBELIVABLE! I can’t tell you how much work I’ve put into sorting this phone and when I read you’re reply I must admit I thought ‘Yeah Right!’ but I looked at the sim and it is slightly curved when it’s out of the phone, I put it in an held the sim on the contacts and it bloody worked!!!!!!! You’re a genius! Thanks for your help!

Please help, put in Sim card, shows 'no service'

Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !

Try another known-good SIM card. If you still cannot get service, then you probably have a hardware issue with the phone.

Sounds stupid, but did you make sure you put the SIM in the right way around.
You wouldn't believe how many people have not done this right.

Sounds like it's not unlocked... when I got mine it wasn't unlocked but it only asked for a code once.... just run the unlocker to be sure...

maybe to hard reset?

Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks

alanalan11 said:
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
Click to expand...
Click to collapse
welll this might be a little solution i read in another thread...sum times the phone will not read the sim becuz its not making enough contact to the phone...so maybe a little piece of paper on top of the sim then put it in the phone MIGHT help..if it doesnt then ur phone is jacked up =P
or
when i put my tmobile sim in my unlocked 8925 it worked and then a couple our couldnt get n e service... and i checked my brothers phone and dad and they didnt have service too... so maybe sumtimes the network will nto work for a while. or sumthing

If you go in the phone options and do a manual network search, does it find anything?

Thanks brian_v3ntura:
but I tried paper, same thing, maybe not be contact problem.
Thanks kilrah:
I tried that, it shows " cannot read setting from network, try viewing setting later or disconnect data connection and try again."
I did saw something online that maybe because the Fido sim card maybe old (about 3 years), but it did work with sth. like Samsung blackjack II. maybe Kaiser is more complicated.
just wonding if anyone have experience that old sim card may have problem with new phones.
I will keeping trying...

My SIM card is about 4 years old.
I'd bet your Kaiser has a hardware problem.

Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.

good
as one of the boys ur sim might be damaged/old (power failure issues most likely)
alanalan11 said:
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
Click to expand...
Click to collapse

yeah, just what confused me is that the sim card still work with my other phones.

Hey guys,
Long time lurker here... and I'm having the same problem.
I have a foreign (Cyprus CytaMobile Vodaphone) SIM in my Kaiser. A couple times over the last few days I was getting the "no service" but if I reset (turn on/off) the device it was fine. Today I cannot get service on it at all. I tried it in an unlocked 1G iPhone and it didn't seem to work either.
I thought maybe the SIM is dead, however when the device it's in starts up, it asks me for the PIN set on the SIM card. I enter the PIN, and it unlocks the SIM. How could the SIM be dead if the PIN authenticates? However, when I put my regular Canadian Rogers SIM in, it works fine.
Where it usually says "Searching.." on the home screen, I once got "Denied, searching.." but I haven't been able to reproduce it.
Any ideas? The provider doesn't have a local roaming agreement, however for the past year it has always registered on the network and allowed me to check balance and send text messages.
Is it most likely a dead SIM or blocked by Rogers? I'm doubting the blocked part, but the successful PIN entry is what has me baffled...
Thanks!
Chris

Ok different SIM card also from Cyprus Cytamobile in a SE w810 does the same thing. Is Rogers seriously all of a sudden blocking these? There is no local roaming agreement, however I would always get the Rogers welcome text's and even be able to check balances. I've been doing this off and on for 4 years...
Anyone ever heard of something like this?
Thanks,
Chris
P.S. Sorry, getting a bit off topic but I thought the initial problem was related!
EDIT: Ok, I can also see all the SIM contacts and SMS messages stored on the SIM.

alanalan11 said:
Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Click to expand...
Click to collapse
I also have the same problem with my tytn, I have a bad feeling it is hardware If you manage to find the problem please let me know. I have tried the paper thing and also all new firmware and OS nothing helps

Try setting it to GSM only (disable 3G) and see what happens.
To do that go to Settings->Personal->Phone->Band->Network Type=GSM.
If it works then, you might want to read this thread: http://forum.xda-developers.com/showthread.php?t=419803

Diamond wont receognise sim card

i have a problem with my diamond. It only reads my sim card, wont read any other sim card that is inserted. It was originally using XOR morna rom, done a new flash and still same problem. Re-flashed with a original HTC rom, but still same problem. I some how think its not a software problem as it has been flashed/hard-reset numerous times.
Any one know what problem can be or if anyone has same problem, with solution
thanks
kerim

Mmmm...
When you say it only reads 'your' SIM card, do you mean it's SIM locked. If you're on vodafone for instance, and you put another vodafone SIM in, does it recognise that? Or do you mean it won't allow any other SIM at all... even if the network's the same?
If it's the first option, your device is obviously SIM locked, if it's the second option, have you installed any security software like Ultimate Theft Alert, or similar, which will also block any other SIMs??

its not sim locked, it was an unbranded phone when i first got it. I am on three and have tried 3 different other three sim cards and also a vodaphone simcard, non of them work.
Its like there is no sim card at all. Im starting to thinbk its a hardware problem not software as i have flashed it few times now with different roms

any ideas, i need to get this working urgently

Mmmm...
Definitely sounds like a hardware issue to me. It's probably time to send it away

Hey Kerm when you put the sim cards does it ask you for for the pin??? or what you could do is see if you can try to clean the sim contact in your phone or run a eraser over the sim card contact and see if there is a difference

had a problem with an unreadable sim-card a few months ago as well; A new sim-card solved my problem... But since you are having trouble with 3 different cards, it might be a hardware problem in your case indeed.

doesnt ask for any pins, as soon as the phone starts up with another sim card inserted, it says no sim card. When it starts up with mu simcard inserted, phone function runs as normal, i can see reception bars etc

I had the same problem when i received my diamond. Tried several sim cards but none was recognized.
I received a new phone because it was a hardware failure.

Sounds like mu has a way of making a new kinda sim lock that only works with there phones ,I would digg a lil deeper and make sure its not a sim lock on your phone

what do you mean by MU, couldnt make it out. How can i find out about if its been sim locked

Please help, No Sim Card/Emergency Calls only

Any advice would be greatly appreciated. I have searched and could not find an answer to my issue. I purchased a T-mobile variant Galaxy S6 it was stuck on the Samsung logo but I only paid $100 so I figured worst case scenario sell it for parts. I managed to get it to boot everything works except cellular service. If I remove the Sim it says "Sim Card Removed" Restart. After restart it goes immediately to No Sim Card . I insert the Sim and it says "Sim card Detected" Restart. After Restart No Sim Card???? Checked IMEI its clean, flashed stock via Odin, pulled what little hair I had left out. Any words of wisdom? Thank you in advance for your time. forgot to add no mobile networks option at all in settings?

Does the SIM card work in another phone?

yes sim card works in other phones

Could be why you paid $100 for it. If your SIM works in another phone then there is a issue with the S6 being able to read your SIM. Have a friend with T-MOBILE? Try their SIM card. You might have a picky SIM.

of coarse it's why I paid a $100 for it, no matter what I can get my money back out of it but I was hoping to be able to fix it. Tried several sim cards same thing it recognizes the card restarts no sim card. I was thinking it might be the sim card reader itself but the fact that there's no Mobile networks in settings makes me think it's software related? Oh well I guess parts on ebay here I come. Anyone need a new display LoL

Same issue
Hi there. I have exactly the same issue with an O2 unlocked S6. I used my Ee sim on it till two weeks ago when suddenly i lost all network capacity (same as you). Previously i flashed an unbranded stock firmware in order to get rid of the o2 logo (may seem stupid but that was what i did). After 2 weeks of normal use with the new rom suddenaly i couldn't give/receive calls /texts. Since, i tried wiping, flashing, advanced wiping etc but same issue. Any advice is more than appreciated.