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Disconnects when i get/make calls

So i got a diamond for about a month now, and im pretty happy with it except for one problem which absolutly drives me crazy, and pretty much makes it suck as a mobile phone.
Tried searching the forum but can't see anything about this, my only guess is it might have something todo with 3G weak reception.
i still don't know when exactly this happens, under what conditions exactly.
but basically this happens a few times a day.
The problem:
I will get/make a call while having signal.
I click accept
as it is trying to connect the call suddenly all reception is lost and i lose my signal.
basically it fails to connect the call
a second later i will have reception again.
if now i get called again, it will usually give me the same problem.
I have absolutly no idea how to fix this.
tried reflashing the official rom, but it didn't work.
i really hope this is an easy fix, as i really like this phone so far, but seems my wizard worked better as phone.

aRnonymous said:
So i got a diamond for about a month now, and im pretty happy with it except for one problem which absolutly drives me crazy, and pretty much makes it suck as a mobile phone.
Tried searching the forum but can't see anything about this, my only guess is it might have something todo with 3G weak reception.
i still don't know when exactly this happens, under what conditions exactly.
but basically this happens a few times a day.
The problem:
I will get/make a call while having signal.
I click accept
as it is trying to connect the call suddenly all reception is lost and i lose my signal.
basically it fails to connect the call
a second later i will have reception again.
if now i get called again, it will usually give me the same problem.
I have absolutly no idea how to fix this.
tried reflashing the official rom, but it didn't work.
i really hope this is an easy fix, as i really like this phone so far, but seems my wizard worked better as phone.
Click to expand...
Click to collapse
try to flash latest radio
if no improvement ... looks like a hardware problem -> service center

MEDBEDb said:
try to flash latest radio
if no improvement ... looks like a hardware problem -> service center
Click to expand...
Click to collapse
Well i flashed the official rom from HTC website, i assume it has the newest radio rom.
its got radio version 1.00.25.05.
although i see there is 1.00.25.06, but .05 is recommended in the thread

aRnonymous said:
Well i flashed the official rom from HTC website, i assume it has the newest radio rom.
its got radio version 1.00.25.05.
although i see there is 1.00.25.06, but .05 is recommended in the thread
Click to expand...
Click to collapse
Hey aRnonymous,
It seems your radio is (1.00.25.05) quite outdated.....try this Thread:
http://forum.xda-developers.com/showthread.php?t=432770
You will find many radios which you can use. Than you can see if your problem will be solved...probably a bad flash from your current radio is causing the problem you prescribed....
Good luck fella en let us know about your progress....
also...look @ my signature...this radio is working great (at least, in my opinion, you have to try many radios)
Regards
Jeroen

Problem with radio...please help!

Ok to start off, I love flashing different roms and flash quite often. Not sure when this happened but after flashing one of the many roms, I noticed my radio version changed. Come to find out, I had no reception at all. Like the service was shut off. Tried flashing back to my original radio with no avail. Tried flashing various different roms, same problem. Even tried the latest shipped rom, still nothing. I've contacted T-Mobile, thinking maybe they terminated my service. They say ever thing is fine on there end. Tried searching this and can't come up with any thing. Anyone have any ideas. The rest of the phone works fine. Just no service. Thanks in advance.

Macropoutsis said:
Ok to start off, I love flashing different roms and flash quite often. Not sure when this happened but after flashing one of the many roms, I noticed my radio version changed. Come to find out, I had no reception at all. Like the service was shut off. Tried flashing back to my original radio with no avail. Tried flashing various different roms, same problem. Even tried the latest shipped rom, still nothing. I've contacted T-Mobile, thinking maybe they terminated my service. They say ever thing is fine on there end. Tried searching this and can't come up with any thing. Anyone have any ideas. The rest of the phone works fine. Just no service. Thanks in advance.
Click to expand...
Click to collapse
Must be a setting change that occurred. First off, did you go through the connection wizard that typically appears in the beginning which set up your services to your cell phone provider?

band27 said:
Must be a setting change that occurred. First off, did you go through the connection wizard that typically appears in the beginning which set up your services to your cell phone provider?
Click to expand...
Click to collapse
What radio are you currently using? Not to offend you, but your sure that your SPL matches rom your using?

Fallen Spartan said:
What radio are you currently using? Not to offend you, but your sure that your SPL matches rom your using?
Click to expand...
Click to collapse
Hey Spartan,
No, I have no problems with my device. Yes, I did downgrade my radio, but everything works on my end...
As far as my signature goes, the bottom one is the config to my Diamond.

band27 said:
Hey Spartan,
No, I have no problems with my device. Yes, I did downgrade my radio, but everything works on my end...
As far as my signature goes, the bottom one is the config to my Diamond.
Click to expand...
Click to collapse
LOL, actually my question was for Macropoutsis, quoted wrong person

Fallen Spartan said:
LOL, actually my question was for Macropoutsis, quoted wrong person
Click to expand...
Click to collapse
Oh...ok, I was wondering what was going on, lol.
np...

I do go threw setup every time. As far as the SPL you mentioned, are you referring to the rilphone.dll I'm using? I'm using radio - 1.17.25.09. But I have tried just about all the radios with there rilphone.dll counter parts.

Macropoutsis said:
As far as the SPL you mentioned, are you referring to the rilphone.dll I'm using?
Click to expand...
Click to collapse
Sorry for the noob question. My mind didn't even go there. I'm using SPL-1.56.OliNex.

Sorry about this, seems T-Mobile is to blame. After countless hours on the phone with them. They finally figured out that they "accidentally" canceled my service. Thanks everyone for your help. But there was a higher power here to blame...the brilliant minds of T-Mobile.

I got the same problem as you before. All I do is to switch off auto-3G. The problem is on 3G. BUT later I change ROM to Ongkolog Superlite version but still need to switch auto 3G off. Later after sometime I now can use with auto 3G. But times it still got problem with no service (auto 3G) if I move to new location outside from my area.
Good luck

Macropoutsis said:
Sorry about this, seems T-Mobile is to blame. After countless hours on the phone with them. They finally figured out that they "accidentally" canceled my service. Thanks everyone for your help. But there was a higher power here to blame...the brilliant minds of T-Mobile.
Click to expand...
Click to collapse
Solution found (idiots T-Mobile), thread closed

[Q] When I turn wifi off, Note does not connect to 3G or HSDPA

Hi guys,
I have this strange problem, it even seems random.
After I turn wifi off, my Note does not connect to 3g anymore.
And I have to reboot the phone to get it working again.
Does anyone experience the same problem, or knows a sollution?
I rooted KK1 and flashed LA4 using Mobile Odin.
Cheers,
Daan

I've had this problem once, but it worked again after a reboot. Haven't experienced it again. It happened on KK5, but i flashed LA4 yesterday, so it's too early to tell if it will happen again.
It also happened on my Desire HD with MIUI and also while running CM7, so it might turn out to be a bug in Android.

I guess you had turned/switched off data network mode by pressing and holding the turn off button for two seconds.
Try and turn it off and see if it is the same symptom that you had before.
Sent from my GT-N7000 using xda premium

m2b999 said:
I guess you had turned/switched off data network mode by pressing and holding the turn off button for two seconds.
Try and turn it off and see if it is the same symptom that you had before.
Click to expand...
Click to collapse
No, this is not the issue.

I manually set the APN settings for Telfort, removing MMS and setting it up for "internet" only.
Did a wifi on/off cycle, with a short interval and it seems to work.
Going to test with a longer interval. Not completely convinced yet.
Hope it's fixed.
---------------
edit: Not fixed!
On wifi for half an hour, turned it off and [email protected]#$% 3g does not connect anymore.
Maybe it's just Telfort. They don't have the Note listed on their website, but still.

My infuse 4g does this. I have to put it in airplane mode then back to get my data to reconnect. It did this stock and on serindipity 7. I couldn't find a fix either.

Goneeuro said:
My infuse 4g does this. I have to put it in airplane mode then back to get my data to reconnect. It did this stock and on serindipity 7. I couldn't find a fix either.
Click to expand...
Click to collapse
Annoying stuff! Cycling airplane mode does not work for me, only a full reboot.
But if you had the problem too, It could be that it's the network's (in my case Telfort's) problem.
Maybe I have to get my sim replaced, but I'm switching to T-Mobile in about a month.
So it's a bit of a pain.

I am currently using the infuse on o2 in Germany, but it did it on att in the states also. I can't wait to get my note. I am just waiting for it to be released on o2 over here. They have the black but I really want a white one.

Goneeuro said:
I am currently using the infuse on o2 in Germany, but it did it on att in the states also. I can't wait to get my note. I am just waiting for it to be released on o2 over here. They have the black but I really want a white one.
Click to expand...
Click to collapse
Telfort used to be O2, it has been using KPN's network for a while now.
So it's probably not connected. Though it is a strange coincidence.
I'm off today, I think I'll walk by the Telfort store to ask for a new sim or something.
Maybe they'll have to flip a switch somewhere.

DaanJordaan said:
Telfort used to be O2, it has been using KPN's network for a while now.
So it's probably not connected. Though it is a strange coincidence.
I'm off today, I think I'll walk by the Telfort store to ask for a new sim or something.
Maybe they'll have to flip a switch somewhere.
Click to expand...
Click to collapse
Did u try keeping network mode in "WCDMA Only" ??

DaanJordaan said:
Telfort used to be O2, it has been using KPN's network for a while now.
So it's probably not connected. Though it is a strange coincidence.
I'm off today, I think I'll walk by the Telfort store to ask for a new sim or something.
Maybe they'll have to flip a switch somewhere.
Click to expand...
Click to collapse
what i think is..i had dis problem too...
if minor tweaks dnt work...format yr phone..n if it still aint working
change your firmware...
still nt working den i would blame the network..!!

ranjan.alva said:
Did u try keeping network mode in "WCDMA Only" ??
Click to expand...
Click to collapse
Thanks for the reply, yes I tried it. Did not work sadly
drashish36 said:
what i think is..i had dis problem too...
if minor tweaks dnt work...format yr phone..n if it still aint working
change your firmware...
still nt working den i would blame the network..!!
Click to expand...
Click to collapse
Yeah you're right, I have to troubleshoot properly. But it's such a pain
And I think I recall having this problem a few roms back as well.
I'm not sure because I was on wifi all the time.
But I have to wipe, I'll use titanium backup so it won't be such a hard blow
Man I'm going to pissed if it turns out to be the network

DaanJordaan said:
Thanks for the reply, yes I tried it. Did not work sadly
Yeah you're right, I have to troubleshoot properly. But it's such a pain
And I think I recall having this problem a few roms back as well.
I'm not sure because I was on wifi all the time.
But I have to wipe, I'll use titanium backup so it won't be such a hard blow
Man I'm going to pissed if it turns out to be the network
Click to expand...
Click to collapse
Thats a pain i was so tired of formating,..reformatting....coz many custom firmware have some error and new updates keep coming almost daily...and all ask to wipe for best experience..dat was when i finally decided to come bk to stock and stick to it...
yeah it doesnt hav those fancy colors and throbbing speed which a custom rom boosts about but...but hey everythin works flawlessly and i dnt have any tension of random reboots and alarm not ringing..or any smartphone related error to comeup...plus all my apps and schedule is there forever no reinstalling tension....enjoying my phone....

Okay, so I I did a full wipe and installed a deodexed rooted LA4.
I still have this issue.
Also tested on KK1 stock and still experienced this issue.
If it does this on KK1 and LA4 it's reason enough for me to believe it's the network.
I'll just wait for my T-Mobile plan to start. Meh.
edit: It seems to work just fine on CM9 :-/

[Q] My IncS completely disconnects, often!

First of all, let me start of what I've tried doing, in order.
New SIM-card, factory reset, unlock + root, custom ICS (VirtousQuattro).
None of the above solved my problem, it still persists! The problem is, the phone disconnects completely from the network (no bars) and I can't manually search for a new provider due "active package transmission" or something like that, it stays disconnected for 1-3 minutes and then reconnects. It happens fairly often, like once for every 5 times I try using the phone. I haven't noticed the problem when being connected to a WiFi, so I'd assume the problem is related to an issue between the phone and the network.
Has anybody else had this problem? Any idea how to solve it?

Have you tried flashing a new Radio? I can't see how that would differ from flashing a custom ROM, but might be worth a shot?

CyanideJack said:
Have you tried flashing a new Radio? I can't see how that would differ from flashing a custom ROM, but might be worth a shot?
Click to expand...
Click to collapse
I haven't tried that, I might in a couple of days if nobody has any other solution though.. I've had the problem for a couple of weeks so I'm kind of used to it!

Naforcee said:
I haven't tried that, I might in a couple of days if nobody has any other solution though.. I've had the problem for a couple of weeks so I'm kind of used to it!
Click to expand...
Click to collapse
You need s-off to flash a new radio m8.
Sent from my Incredible S using XDA App

Adde79 said:
You need s-off to flash a new radio m8.
Sent from my Incredible S using XDA App
Click to expand...
Click to collapse
So much for being "unlocked". Also, hey mate

Yes Naforcee, I have exactly the same problem. And it never happens while using wifi as you said.
It started immediately after I updated to Sense 3 / Android 2.3.5 from HTC.

What was the version of Android in your previous Rom? I had issues when I was on Froyo and went to Gingerbread without flashing a new radio.
Sent from my HTC Incredible S using XDA App

keiichi_san said:
What was the version of Android in your previous Rom? I had issues when I was on Froyo and went to Gingerbread without flashing a new radio.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
I had 2.3.5 earlier, so that'd be GB. Same problems with ICS now though =/

Antenna in the back cover got busted?
Maybe the contacts aren't touching enough?

fallenwout said:
Antenna in the back cover got busted?
Maybe the contacts aren't touching enough?
Click to expand...
Click to collapse
Don't think it's a physical problem, I have perfect connection and it just dies out for about 2 min until it reconnects, and I can't search for network when it's down due to active packet transfer..

Could try a new SIM card. Might not fix it, but worth a shot - I've seen this posted as a fix for other people.
I used to have this problem on certain radios on the Desire Z, after flashing around a bunch of radios to try all of them. Stuck with one and it went away, so it was software for me.

kaijura said:
Could try a new SIM card. Might not fix it, but worth a shot - I've seen this posted as a fix for other people.
I used to have this problem on certain radios on the Desire Z, after flashing around a bunch of radios to try all of them. Stuck with one and it went away, so it was software for me.
Click to expand...
Click to collapse
New SIM was my first try to fix it, it didn't work.. I guess radio is the only solution left!

Naforcee said:
New SIM was my first try to fix it, it didn't work.. I guess radio is the only solution left!
Click to expand...
Click to collapse
What version radio do you have installed?

Naforcee said:
First of all, let me start of what I've tried doing, in order.
New SIM-card, factory reset, unlock + root, custom ICS (VirtousQuattro).
None of the above solved my problem, it still persists! The problem is, the phone disconnects completely from the network (no bars) and I can't manually search for a new provider due "active package transmission" or something like that, it stays disconnected for 1-3 minutes and then reconnects. It happens fairly often, like once for every 5 times I try using the phone. I haven't noticed the problem when being connected to a WiFi, so I'd assume the problem is related to an issue between the phone and the network.
Has anybody else had this problem? Any idea how to solve it?
Click to expand...
Click to collapse
I was sick and tired of these problems, and then i made s-off, rooted and isntalled custom ROM and changed Radio 20.4802.30.0822U_3822.10.08.28_M and now everything is good

He has: 3822.10.08.28_M
Sent from my Incredible S using XDA App

Nonverbose said:
What version radio do you have installed?
Click to expand...
Click to collapse
He has: 3822.10.08.28_M
Sent from my Incredible S using XDA App

Naforcee said:
First of all, let me start of what I've tried doing, in order.
New SIM-card, factory reset, unlock + root, custom ICS (VirtousQuattro).
None of the above solved my problem, it still persists! The problem is, the phone disconnects completely from the network (no bars) and I can't manually search for a new provider due "active package transmission" or something like that, it stays disconnected for 1-3 minutes and then reconnects. It happens fairly often, like once for every 5 times I try using the phone. I haven't noticed the problem when being connected to a WiFi, so I'd assume the problem is related to an issue between the phone and the network.
Has anybody else had this problem? Any idea how to solve it?
Click to expand...
Click to collapse
Try flashing this radio http://forum.xda-developers.com/showthread.php?t=1471861 using the ADB method. If that doesn't help I recommend doing a full wipe and reinstalling the ROM. There are a lot of different custom ROMs for IncS which can be found at http://forum.xda-developers.com/showthread.php?t=1136463
I personally like Niks ROM and Android Revolution HD.

Looks like rom installation issue.

My son's Inc-S having a similar problem to the OP, but more severe. A couple of weeks ago he entered airplane mode with all behaving normally, but since exiting airplane mode at the end of the flight he hasn't been able to register on the network (voice or data). We've tried:
fiddling with all the network settings
change sims (all sims work on my Inc2, none work on his IncS)
cleaning the antenna connections
reboot
factory reset
flashing new ROM (Android Revolution HD 2.3.0)
flashing new radio (3805.10.03.29_M)
So far, no satisfaction. We're still seeing no bars of reception (with an X) in the notification area, and don't have the option to manually or automatically register with any network operator (although several occasionally show up as options under "Search Networks"). We usually get the error message, "Unable to search for network while packet connection is active" when trying to select a network. Funny thing is, mobile network data has been shut off on his phone for the past month so the packet connection is definitely not active (wifi is on). Based on a network signal analyzer app, the phone is receiving the same mobile network signal as mine (-65 to -70 db) when they are side-by-side, so the problem does not appear to be in the antenna. The phone works just fine using wifi but is useless as a phone.
Any ideas about what to try next?

scrinch said:
My son's Inc-S having a similar problem to the OP, but more severe. A couple of weeks ago he entered airplane mode with all behaving normally, but since exiting airplane mode at the end of the flight he hasn't been able to register on the network (voice or data). We've tried:
fiddling with all the network settings
change sims (all sims work on my Inc2, none work on his IncS)
cleaning the antenna connections
reboot
factory reset
flashing new ROM (Android Revolution HD 2.3.0)
flashing new radio (3805.10.03.29_M)
So far, no satisfaction. We're still seeing no bars of reception (with an X) in the notification area, and don't have the option to manually or automatically register with any network operator (although several occasionally show up as options under "Search Networks"). We usually get the error message, "Unable to search for network while packet connection is active" when trying to select a network. Funny thing is, mobile network data has been shut off on his phone for the past month so the packet connection is definitely not active (wifi is on). Based on a network signal analyzer app, the phone is receiving the same mobile network signal as mine (-65 to -70 db) when they are side-by-side, so the problem does not appear to be in the antenna. The phone works just fine using wifi but is useless as a phone.
Any ideas about what to try next?
Click to expand...
Click to collapse
Probably a RIL-Radio communication issue. Recommended radio is the newer 3822.01.08.14_M radio, so maybe you should try that.

Losing mobile signal frequently

I have an issue where I lose mobile signal every few minutes. If I use Llama and check the "recent" tab I can see Cell: -1:-1:-1 every 10 mins or so and if I'm using the phone the signal will go to nothing, then within a few seconds go back up. Has anybody else seen this issue? I've done a factory reset and it didn't help. I'm waiting to hear back from Sony support, but they're been pretty useless for me in the past.

My signals dropsout all the Time
chrisduffer said:
I have an issue where I lose mobile signal every few minutes. If I use Llama and check the "recent" tab I can see Cell: -1:-1:-1 every 10 mins or so and if I'm using the phone the signal will go to nothing, then within a few seconds go back up. Has anybody else seen this issue? I've done a factory reset and it didn't help. I'm waiting to hear back from Sony support, but they're been pretty useless for me in the past.
Click to expand...
Click to collapse
I encountered the same problem on my xperia l.
You could try taking the battery out the phone when it is switched on "hard reset" ,then take out the sim card and reboot, then switch off, put sim card back in and reboot, it may take a couple of minutes, it's worked for some, Me included
Another thing You could try is putting Your phone into GSM mode from settings but this means You need to keep changing modes when data roaming

New here?
ady999 said:
I encountered the same problem on my xperia l.
You could try taking the battery out the phone when it is switched on "hard reset" ,then take out the sim card and reboot, then switch off, put sim card back in and reboot, it may take a couple of minutes, it's worked for some, Me included
Another thing You could try is putting Your phone into GSM mode from settings but this means You need to keep changing modes when data roaming
Click to expand...
Click to collapse
Whilst we appreciate the sentiment please take a look at the forum your posting your advice in. The Xperia Z1 does not have a removable battery and the term 'switched on ''hard reset'' ' makes no sense unless you mean using the red button in place of a battery pull.
Not trying to be rude but its frustrating when your device drops signal and the best advice you get is regarding completely different hardware.
To Chrisduffer: Have you rooted your device/unlocked the bootloader or flashed another ROM? If so perhaps consider an alternative Kernel or a software update via the flashtool if its still using the stock kernel?

same problem. No root / no flash. Stock 4.3. Same issue even before update to 4.3.
Any idea what to do? My signal drops down every day like 5-6 times for about 20-30 seconds with no reason. I'm also not able to connect to 3G (at least phone is not showing 3g sign next to the signal strenght).

Hmm...this is interesting because actually I saw this up and down on mine too but I was able to call and receive calls anyway...so I newer bother if is an issue or not...but I losing the internet connection frequently so what's wrong?

Instresting...mine too...stock 4.2.2 rooted, Lb....but when my signal totally drops I am able to call or text!
Sent from my C6903 using Tapatalk

Sounds almost like the modem driver is crashing and then restarting. Factory default is what I would try first, unless this is happening in places where you have weak signal or are in an enviroment which would cause weak signal (inside, thick walls, metal, etc.).

xasbo said:
Sounds almost like the modem driver is crashing and then restarting. Factory default is what I would try first, unless this is happening in places where you have weak signal or are in an enviroment which would cause weak signal (inside, thick walls, metal, etc.).
Click to expand...
Click to collapse
Hypothetically.

Had a few issues myself with the same stuff. Try another radio via flash tool. Just deselect everything else and just flash baseband, no wipe. Be careful when flashing stuff.
Sent from my C6903 using XDA Premium 4 mobile app
---------- Post added at 04:58 AM ---------- Previous post was at 04:57 AM ----------
Pick the correct base and type. (Generic /carrier)
Sent from my C6903 using XDA Premium 4 mobile app

i'm from Italy and i have the same problem, i removed the brand with a stock rom (4.3) and now the signal fall down often after took a few signal... all this, if i remember, also when i had the branded rom (4.2.2); how can i solve this problem? changing radio drivers? how? thank to all

Makaze33 said:
i'm from Italy and i have the same problem, i removed the brand with a stock rom (4.3) and now the signal fall down often after took a few signal... all this, if i remember, also when i had the branded rom (4.2.2); how can i solve this problem? changing radio drivers? how? thank to all
Click to expand...
Click to collapse
Yes, alternative radio driver should help, if it's not HW issue.
I will try to give the phone on a warranty check ... hopefully they will be able to tell me what's wrong ..
if not, I'll go your way = flashing different ROM with different radio.

cyber-mythius said:
Yes, alternative radio driver should help, if it's not HW issue.
I will try to give the phone on a warranty check ... hopefully they will be able to tell me what's wrong ..
if not, I'll go your way = flashing different ROM with different radio.
Click to expand...
Click to collapse
thank you for the answer which rom could i install? now i have the rom for italy (IT) that i found here... but i had this problem also with the completely stock device so could it probably be an hardware issue?

You think you have signal issues?

Almost forgot, I had a phone come in once and it had the same issue, ended up only recognising the sim card every now and again, you could try another sim, or even send it back for repair which is what happened with the phone that was brought to me.

Kirkymole said:
You think you have signal issues?
Click to expand...
Click to collapse
:laugh: :laugh: :laugh:
so i'm going to send it to warranty, i hope it is an hardware problem otherwise i'll have to sell it, i can't stay witheout signal as soon as i hold it on my hand

losing data signal
I am having the same issue
Any idea?
Should return the phone?

I sent the phone to the warranty, I have also the results of the tests and they are all passed... So I really don't know how to do... If I find a nexus 5 i'll try to change this xperia for that, I can't stay whiteout signal when my old iPhone 4s receive it very well
Inviato dal mio C6903 utilizzando Tapatalk