Hi All
My otherwise brilliant experience so far with the Hero is being hampered by buying CoPilot from Android Market.
I can download and install free apps without problem, Everything in Google Checkout says all is OK with the copilot transaction, But I cannot install Copilot, Authorizing Credit Card is all I get.
I contacted ALK but it's taken them 3 days to get back, I tried ringing them with no answer.
Anyone have any ideas at all?.
Cheers.
Velcrohead said:
Hi All
My otherwise brilliant experience so far with the Hero is being hampered by buying CoPilot from Android Market.
I can download and install free apps without problem, Everything in Google Checkout says all is OK with the copilot transaction, But I cannot install Copilot, Authorizing Credit Card is all I get.
I contacted ALK but it's taken them 3 days to get back, I tried ringing them with no answer.
Anyone have any ideas at all?.
Cheers.
Click to expand...
Click to collapse
Have you actually managed to get the app installed on your phone yet? If not, I would suggest that you persist with contacting ALK support - they should get back to you.
If you have got the app installed, all you need is the map(s) you purchased.
I found this bit was the problematic bit as I couldnt get Europe to install on my phone. It downloaded but kept hanging whilst unpacking the map
On the PC, Copilot central seemed to think I hadnt paid for the Europe maps.
It turned out that I had, I just didnt know that your phone has to be connected and mounted to be able to download them!
In the end I emailed ALK support who sent me the following:
Thank you for contacting CoPilot Technical Support. It may be your maps are corrupted. What I would suggest is to
1) Uninstall CoPilot in SETTINGS | APPLICATIONS | COPILOT.
2) Connect your device to your PC over USB
3) Delete the CoPilot folder
4) Now unplug your device from the PC
5) Download CoPilot from the Market Place again (you will not be charged for this)
6) Then follow the Central instructions below to download maps again
Download Central 2.0
1) Please download Central from http://www.copilotlive.com/central
Getting the device Connected
1) Launch Central 2.0
2) Log in with your CoPilot Live ID (this is required in order to download maps or purchase upgrades)
3) Connect your android device to your PC through a USB cable
4) On the device, drag the top bar down to the bottom of the screen and tap on USB connected
5) Select "Mount"
6) You will see in Central at the top left of the screen your Device model (for android devices we just show "Android Device") and CoPilot 8 version number.
Downloading Maps
1) Select Download maps - this is an icon in the center of the welcome screen (currently only for android customers) or go to CoPiltot store and select Maps.
2) Select the region to download. You can only download maps for the region you previously selected on your device. These regions will be shown in blue in Central. For all other regions that you have not purchased, the text will appear in black signifying you need to purchase these.
3) Once you click on download, the data will be transferred to your PC, unpacked and sent to the storage card on the device. Please remember to keep the device connected at all times.
It is worth it in the end. Copilot is great and runs suberbly on the Hero.
Cheers
Zippyioa
zippyioa said:
Have you actually managed to get the app installed on your phone yet?
Click to expand...
Click to collapse
This unfortunately is the big problem, It is stuck at authorising credit card (and still is).
It's just as well I don't need this in a hurry.
Thanks for your help, If/when I ever get CoPilot installed it will be very useful for getting the maps.
Cheers.
As if by magic, It has decided to work this afternoon.
Brilliant, Problem solved.
Related
CoPilot Now on the Market
Hey guys
CoPilot is now on the Market.
Single map £25.99 and Europe £59.99.
Any opinions yet?
Expensive....but for what it provides, is worth it.
way too expensive :S
so far looks good. i dont think its too expensive for what you get. i think $35 US isnt cheap, but fair for what you get. i havent dug too deep into it yet (still drinking coffee :^) but at first glance it appears to store maps locally and i think even routing is done locally on device. and best of all i can fully understand the voice (ie no robot with an accent)
will test further later today
i did have one helluva time trying to figure out how/where to download copilot central so i could download maps to pc.
http://www.alk.eu.com/copilot/android/
also took some time trying to get copilot central to recognize my copilot account. seems the sd card must be mounted to pc. looks like thats how it reads the sw version
so far i think this will be replacing andnav2 and 1 click directions for me.
Here is some info
http://www.alk.com/copilot/copilot-maps.asp
http://www.cyrket.com/package/com.alk.copilot.marketplace.na.full
http://phandroid.com/2009/01/14/alk-copilot-gps-software-on-androidg1/
Its got cheaper on the market!
One region £22.60
Europe £52.17
UK Maps
Three questions...
1) Does the app come with US maps or do you get to choose which map once purchased?
2) Can it download maps on the fly (e.g. if you don't have the maps purchased for your current location)?
3) How much are extra maps?
Is it just my eyes or is it no longer on the market?
It apprears to be off the market already. I bought it before it got pulled but am having problems downloading the map (first time seems to have failed at 96%, trying again).
can't seem to find any info as to whether it will be available in Australia. We have normal copillot of course... and website doesnt even mention Android...
They do not list maps for Oceania as available right now. Just Europe and North America.
Locations listed but not available (yet) are Africa, Asia, Oceania, and South America.
JanetPanic said:
They do not list maps for Oceania as available right now. Just Europe and North America.
Locations listed but not available (yet) are Africa, Asia, Oceania, and South America.
Click to expand...
Click to collapse
do u have a link for this ?
Not exactly. Copilot live, which is what is used to download maps is not available anymore either.
http://www.alk.eu.com/copilot/central/
is where you would download if available. Information in general is available from the link posted earlier.
http://www.alk.eu.com/copilot/android/
Slow download of maps, fifth time!
It's irritating trying to get maps!
I found on my computer, downloading to:
c:\Program Files\ALK Technologies\CoPilot Central 2.0\MAP_ALK.NA-NorthAmerica-4.2009.01_3.11.2.1
I'm gonna try and copy that directly to the sd card.
If it doesn't work this time, I'm canceling it.
SoTacMatt said:
It's irritating trying to get maps!
I found on my computer, downloading to:
c:\Program Files\ALK Technologies\CoPilot Central 2.0\MAP_ALK.NA-NorthAmerica-4.2009.01_3.11.2.1
I'm gonna try and copy that directly to the sd card.
If it doesn't work this time, I'm canceling it.
Click to expand...
Click to collapse
It seems to fail at the 1GB mark (out of 1.07) every time. I have tried 4 times now, I thought it was my flaky home connection at first. I then tried direct to my phone but it reboots before completion.
I am going to keep it though, ALK obviously have a product, they just need to straighten out map delivery. This way once the problems have been resolved I should be good to go. I might send a note to support though and see if there is an alternate way of downloading the maps. I am not happy about this, but am willing to be patient.
Copilot is back on the market in the US at least. The 32 bit version of Copilot central is available for download as well of their website.
I still have not successfully downloaded maps but I will try again this morning since the app is back in the market.
JanetPanic said:
It seems to fail at the 1GB mark (out of 1.07) every time. I have tried 4 times now, I thought it was my flaky home connection at first. I then tried direct to my phone but it reboots before completion.
I am going to keep it though, ALK obviously have a product, they just need to straighten out map delivery. This way once the problems have been resolved I should be good to go. I might send a note to support though and see if there is an alternate way of downloading the maps. I am not happy about this, but am willing to be patient.
Click to expand...
Click to collapse
Just download the USA map using Copilot Central. Wouldnt install to the android, so I copied the file to the sdcard in the copilot/save directory. as soon as I ran copilot on the android it unpacked the map and made it available.
here's what i had to do to get everything working.....
took all day to get maps downloaded because the download kept crapping out for some reason.....but eventually the US map dowloaded.
file name of the 1GB file i downloaded is MAP_ALK.NA-NorthAmerica-4.2009.01_3.11.2.1.pds which was located in the copilot directory of my pc.
now even though i had the file, copilot central wouldnt recognize that i had a map on my pc. at this point i just tried to copy the map directly to the copilot directory on the sdcard but that didnt work.
i tried downloading the same map from the copilot app on the g1 just to see what the directory structure would be. it was downloading the same file to /sdcard/copilot/save
i went ahead a copied the map from my pc to that directory and upon starting the app it began to unpackage the file. i went into setting and selected the NA region and everything seems to be working well
then i just fired up copilot central, mounted my sdcard, and made a backup of the maps
all in all a huge pain....but i think this app is exactly what i have been waiting for regarding android navigation.
my only remaining wish list item for navigation would be to integrate this with google search (similiar to google maps)
anyway, hope this helps....
My heroes!
metil1971 & aagvain
I too, moved the file from the folder I downloaded it to. I must have downloaded 6 times. That was frustrating!
Unpacking as I type.
Thanks again!
edit: Huh?!? Still told me no maps, even though CoPilot Central sees it. Backing up.
Once unpacked I had to select data region from settings. To even see the option for data region I had to select "see more settings." This has definitely been a trial for me so far.
I now have maps and can create routes etc... interestingly enough when mode is set to driving the maps do not move right now. When set to walking it handles just fine. I have not tried the other modes yet.
Has anyone reset or replaced their (faulty) phones yet? What happens to the apps you've downloaded from Marketplace?
I have a few questions:
1. Are they automatically re-installed or do you have to do it manually?
2. Does it show you a history of the apps you've installed?
I suspect my phone has a fault and I will be sending it back for a replacement, should I be keeping a list of any apps I install or will market place do all this for me?
I have a mixture of paid and fee apps on my phone.
Thanks.
I literally just swapped out an hour ago. When I entered my live ID, the apps I had downloaded came back onto the phone. Nice feature....
Thanks this is very encouraging!
As a windos mobile user, I'm really having to eat my hat. Marketplace is impressing me more every time I use it.
I have been on Blackberry, iPhone and Android on various phones for the past 18 months and I have to say I am impressed as well... its missing some apps (evernote, dropbox and a skype solution) but I know those will come soon.
I really hope this OS gets some real momentum...
i hope it too
I've reset my hd7 twice (for testing purposes not due to faults), the apps I had didn't auto-download, they were listed as purchased and available to re-download. Which would seem a more normal behaviour.
pjmurphy77 said:
(evernote, dropbox and a skype solution)
Click to expand...
Click to collapse
There is a VOIP application currently on WP7.
Its called Voxofon and you can view a video demo here.
frontieruk said:
I've reset my hd7 twice (for testing purposes not due to faults), the apps I had didn't auto-download, they were listed as purchased and available to re-download. Which would seem a more normal behaviour.
Click to expand...
Click to collapse
Mine also didn't auto re-install when I went from the prototype device to my developer's HD7 would have been nice to have the option.
ckacey said:
Mine also didn't auto re-install when I went from the prototype device to my developer's HD7 would have been nice to have the option.
Click to expand...
Click to collapse
Me too. swapped my phone due to a suspected hardware fault. Apps didn't auto-download.
Its been suggested that applications downloaded directly on the phone wont auto install, but those purchased via the zune desktop software will.
efjay said:
Its been suggested that applications downloaded directly on the phone wont auto install, but those purchased via the zune desktop software will.
Click to expand...
Click to collapse
I take back everything I said!!!!
I have had my new phone for 24 hours now. Up until my last post nothing had downloaded. I left Marketplace open on my phone and left it and went away. 4 hours later all the I had previously installed had automatically downloaded!!!
I'm really impressed. I think you have to launch marketplace and then leave it a while for it download the apps.
Will leave the games hub open to see if any games download back onto my phone
xma1e said:
I take back everything I said!!!!
I have had my new phone for 24 hours now. Up until my last post nothing had downloaded. I left Marketplace open on my phone and left it and went away. 4 hours later all the I had previously installed had automatically downloaded!!!
I'm really impressed. I think you have to launch marketplace and then leave it a while for it download the apps.
Will leave the games hub open to see if any games download back onto my phone
Click to expand...
Click to collapse
You are correct...they do not download. If, IF you purchased your apps on your PC from Zune, those apps will download.
You can also find all the apps you purchased in the Zune software on the PC....Settings, Account, Purchse History. phone. This is not actionable...but at least the list of apps is there.
I had the same experience -- was confused why only a couple of apps redownloaded, and I had to grab the rest myself.
What I do miss is a list of 'purchased apps' in the marketplace on the phone itself. I can't remember them all!
I guess if I have to reset again, I'll just add all my 'purchased' apps to zune desktop. And, I guess, should I ever actually pay for an app, do that via Zune Desktop too...
When I first began my researches for new smartphone, I think I read MS2 came with a Motonav Demo. I've just got mine but cant find it. Can't find on Android Market either and Motorola Shop don't even show any app (is there something wrong or they haven't launched it on Brazil yet?)
I saw some posts in other forums showing the path (containing a download link) to install it but not sure if I can trust and if it will work on froyo. Anybody?
MotoNav was included in Milestone 1. Milestone 2 has google navigation by default.
kalbit said:
MotoNav was included in Milestone 1. Milestone 2 has google navigation by default.
Click to expand...
Click to collapse
Understand. The big difference is that Google Navigation doesn't have offline maps. Or is there anyway to get offlines maps for it?
Sent from my A953 using XDA App
Yes, google nav is far from perfect I'm not sure if motonav is available for standalone purchase, but there are few others offline nav apps for android. ATM I can remember copilot and navigon. Copilot looks and works nice, but I've heared people complaining about maps being a bit outdated and not precise in some areas. At least in Poland, other countries may have better support. I can't say anything useful about navigon: I looked it up and I didn't like it's interface and graphics, so I've chosen copilot.
Find out that Google Maps 5.0 can work offline using its cache. Just need to navigate trough the map within certain zoom while you still have a connection (such as Wifi).
Some other interesting improvents, too.
Sent from my A953 using XDA App
cadu.c.moraes said:
Understand. The big difference is that Google Navigation doesn't have offline maps. Or is there anyway to get offlines maps for it?
Sent from my A953 using XDA App
Click to expand...
Click to collapse
for offline navigation try use IGO, is a good gps navigator
you can find it at 'black market' or buy it on IGO SHOP for android
i recomend
Google's navigation caches routes before you take them (in the previous version there was a setting to allow it to do this on 3G, but I'm not sure if it's still there). It also stashes away all the stuff it's downloaded before in case you need to go there again. It uses vector graphics rather than tile based stuff too, which means you get a certain amount of available zoom without downloading any more data...works pretty well.
That said, if you need completely offline navigation, there are several programs from GPS vendors available...
I recommend google maps 5
does google maps 5 has been released?
I just downloaded "google map 5" apk but I'm not sure about it cuz the feature is not like whats described in the video.
In google maps 5 it's true that I can tilting and rotating with finger control, the maps loading time also fast but in my "google maps 5" the zoom level is not as big as in the video and there's no 3D building (I searched bryant park in google maps 5, I found it, but it was totally different with what it is look like between in my MS2 and the video trailer)
my question is: do I downloaded the right apk?
elhariz said:
I recommend google maps 5
does google maps 5 has been released?
I just downloaded "google map 5" apk but I'm not sure about it cuz the feature is not like whats described in the video.
In google maps 5 it's true that I can tilting and rotating with finger control, the maps loading time also fast but in my "google maps 5" the zoom level is not as big as in the video and there's no 3D building (I searched bryant park in google maps 5, I found it, but it was totally different with what it is look like between in my MS2 and the video trailer)
my question is: do I downloaded the right apk?
Click to expand...
Click to collapse
your motorola should come standard with google maps 5. however, if it doesnt, you can get it from the marketplace for free. there is however a new version of google maps, which is 5.3. according to the post, it should be available from the market place. however if you cant locate it, there are links to download the apk and then install it.
http://www.xda-developers.com/android/google-maps-5-3-for-android-available-now/
since its new, i suggest you read the comments before downloading it.
agent008my said:
your motorola should come standard with google maps 5. however, if it doesnt, you can get it from the marketplace for free. there is however a new version of google maps, which is 5.3. according to the post, it should be available from the market place. however if you cant locate it, there are links to download the apk and then install it.
http://www.xda-developers.com/android/google-maps-5-3-for-android-available-now/
since its new, i suggest you read the comments before downloading it.
Click to expand...
Click to collapse
nice info
I've downloaded it and it's still the same.
I still can't see 3d building (in new york) and the zoom level of map terrain cannot reach the level I want.
I'm curious about why I cannot find this apps in android market..
is it because google maps 5 still in beta version or what?
at least, the satelite view is great
elhariz said:
nice info
I've downloaded it and it's still the same.
I still can't see 3d building (in new york) and the zoom level of map terrain cannot reach the level I want.
I'm curious about why I cannot find this apps in android market..
is it because google maps 5 still in beta version or what?
at least, the satelite view is great
Click to expand...
Click to collapse
if you do have the latest version, im not quite sure why you cant see buildings in 3D. i dont seem to have a problem seeing buildings in 3d in new york.
however about you not being to search for google maps on the market place, i had the exact same problem. apparently the reason behind it is because google does not distribute applications in Malaysia and Indonesia and many other countries. therefore, the only other way to work around it will be to root your phone in order to obtain google maps and other such software. as soon as i locate the relevant link ill edit this post with it.
EDIT: here is the post i was looking for. its a similar question i asked some time back and this is the answer i got:
I also from M'sia, but i able to update it by doing some tricks.
U can't update directly if u are from Malaysia because currently M'sia still not in the Market List that fully distributing all applications. This link will provide you with that list:
http://www.google.com/support/androidmarket/bin/answer.py?hl=en&answer=138294
Solution: Go to Market & try to search "MarketEnabler" and u will know the trick.
U will be surprised by then.
Sorry, there is one more condition: Ur phone need to be Rooted!!
alternately you could view the thread
http://forum.xda-developers.com/showthread.php?t=902151
Hope it helps
agent008my said:
if you do have the latest version, im not quite sure why you cant see buildings in 3D. i dont seem to have a problem seeing buildings in 3d in new york.
however about you not being to search for google maps on the market place, i had the exact same problem. apparently the reason behind it is because google does not distribute applications in Malaysia and Indonesia and many other countries. therefore, the only other way to work around it will be to root your phone in order to obtain google maps and other such software. as soon as i locate the relevant link ill edit this post with it.
EDIT: here is the post i was looking for. its a similar question i asked some time back and this is the answer i got:
I also from M'sia, but i able to update it by doing some tricks.
U can't update directly if u are from Malaysia because currently M'sia still not in the Market List that fully distributing all applications. This link will provide you with that list:
http://www.google.com/support/androidmarket/bin/answer.py?hl=en&answer=138294
Solution: Go to Market & try to search "MarketEnabler" and u will know the trick.
U will be surprised by then.
Sorry, there is one more condition: Ur phone need to be Rooted!!
alternately you could view the thread
http://forum.xda-developers.com/showthread.php?t=902151
Hope it helps
Click to expand...
Click to collapse
Thank God I've rooted my phone several days before.
so I installed market enabler and choose to fake my network as verizon.
and it's like magic..I searched "map" in android market then from out of nowhere suddenly google maps showed up at the first row (that's amazing)
then I choose google map and it says "open" rather than "update". It indicates that my maps is in the same version (5.3) with the one in android market.
Then I decide to uninstall update and reinstall it from android market.
It's work, now I can see 3D building on my maps (I like the moment when the buildings growing up from the ground, it's cool)
thank you agent008my now my maps become more colorful
elhariz said:
Thank God I've rooted my phone several days before.
so I installed market enabler and choose to fake my network as verizon.
and it's like magic..I searched "map" in android market then from out of nowhere suddenly google maps showed up at the first row (that's amazing)
then I choose google map and it says "open" rather than "update". It indicates that my maps is in the same version (5.3) with the one in android market.
Then I decide to uninstall update and reinstall it from android market.
It's work, now I can see 3D building on my maps (I like the moment when the buildings growing up from the ground, it's cool)
thank you agent008my now my maps become more colorful
Click to expand...
Click to collapse
you're most welcome. glad to be of help enjoy ur maps in 3D
Hi
Up until yesterday, apps, whether paid or free would download fine on my device. Nothing has changed my end, but today, paid apps will no longer download (free apps download fine). There are two issues, the authorising payment page takes eons (used to be instant), and the phone sits on the 'starting download' or 'downloading...' pages for ever without ever actually downloading the app that I have paid for. Issue is present whether I initiate the download from the phone or from a PC.
Obviously, this makes the phone next to useless. I have no time to wipe/re-install the phone - especially since this may not even fix the issue!
I can find no 'report an issue' link at google's market to get support on this issue. The apps purchased are past the refund window.
I have tried all the various fixes I found on google (start google talk, kill cache/app settings for market and downloader), try another internet connection, restart phone blah blah, nothing has worked.
Anyone got any suggestions?
Nigel
Paid apps that had previously been installed and then removed will re-install fine... I can only assume that its the authorisation thats failing (nothing wrong with any of the cards on my google wallet account).
Nigel
Go to setting - application - manage - All - market - clear cache n Data
do same for talk (google talk)
first login to talk then market
In market application - check setting - accout - Fix default if you have multiple acc
Hi
As mentioned in my original post. I already tried that. I just tried it again with the same result.
After having done the above, I tried to buy the app from my PC, Got the following message 'Your order is still being processed. Your item will become available as soon as your order is complete. If you'd like, you can check your order status at anytime.' which is not the norm. Clicking the link within the message takes me to the transaction in google wallet which is listed as 'complete' unfortunately, the download does not auto-start (like it used to) on the phone, and when I force it to manually start, It goes to the 'starting download...' message. The app never does download, market app just displays this message forever more until I go and 'clear data' for the market app.
I give up! Looks like I am stuck with what I have on the phone + whatever I can get for free.
Have emailed google, will update thread should they bother to respond.
Market version is 3.4.4 | Download Manager is 2.3.5
Have you vosited web version of market?
Market.android.com login with google acc.
You will see your purchased appl there, if u can see there, click on install from there, it will start installing to ur device remotely
Try it
Hi
Yep, tried that - does not work. I can initiate the installation of free apps from the market on a pc, but not paid apps. The paid app I am trying to install is listed as having been successfully purchased. Looks like a bug/glitch, but one I am going to have to wait for google to fix.
Do you have the Amazon app market installed?
Sent from my GT-N7000 using xda premium
This issue seems to be with KL3 onwards and region or could be csc dependent, the only fix for this is to use the older market version the 2.6.x
try going into recovery mode and choose fix permission
Hi
Well, I got an auto response from google 'we are looking into it', but no emails since. Tried again this morning, and everything just started working again. Whether this was an issue with the market, my market account, my google wallet account etc is unknown.
I'd like to know the reason so I can fix it if it happens again, but at least its now working again.
@ericshmerick: Nope, no amazon app market. I don't believe this works in the UK
Nigel
The exact same thing is happening to me were you able to eventually get the apps you purchased its been about two days and the problem persists I have filed a support case with Google happening on two phones and a tablet ans the web market through a PC isn't working either. It seems to get stuck at authorizing the payment .
Sent from my Galaxy Nexus using Tapatalk
This was a big problem two weeks ago. I think the CheckROM guys figured out how to fix it. Their forum has a nice FAQ at the start. Have a look there. If that doesn't help then wade through the Rocket forum.
Sent from my GT-N7000 using xda premium
I had to use my company iPhone today because I can't seem to get ANY navigation program for my Samsung Galaxy Camera to work.
- Native Google Maps/Navigation says there is no network connection even though I can go in Chrome on the device and connect and find things (but no step-by-step) using maps.google.com and Gmail and other network programs from Google and others work fine. Since the Galaxy Camera supports a SIM card but I never use it (I carry a WiFi dongle/MiFi) I'm wondering if it is trying to get on AT&T even though the WiFi is active?
- Tried CoPilot GPS, and it insisted on first installing their offline maps that are 13 Gigs. Wouldn't let me set it up to use my SD card, and wouldn't let me use without installing maps first
- Tried MapFactor Navigation and the free version won't let you enter a street address. You can give country, then state, then street, but unless you can find a cross street it knows about, you get directions that are "in the area". Paid version supposedly supports the usual address search, but who wants to pay to find out if it really does?
Anything that I can do to get Google Maps to work right or some other program that will work if I always have WiFi?
After a couple hours of Google Fu, I discovered the issue was with the latest version of the Maps application. When Google removed Latitude it also messes with the setting for whether to report location or not, and gets confused.
To fix this you have to go into Application Manager, go to Maps, choose "Uninstall Updates". Then go to the Play Store and choose to update. When it finishes the update and you see the button in the store change to "Open" make SURE to open the application from there. That will then give you the chance to accept the new terms of service, and to select the proper location reporting setting.
After that it works properly. Supposedly several folks with other Galaxy products and the latest Nexus products encountered the same issue.