Hi
Up until yesterday, apps, whether paid or free would download fine on my device. Nothing has changed my end, but today, paid apps will no longer download (free apps download fine). There are two issues, the authorising payment page takes eons (used to be instant), and the phone sits on the 'starting download' or 'downloading...' pages for ever without ever actually downloading the app that I have paid for. Issue is present whether I initiate the download from the phone or from a PC.
Obviously, this makes the phone next to useless. I have no time to wipe/re-install the phone - especially since this may not even fix the issue!
I can find no 'report an issue' link at google's market to get support on this issue. The apps purchased are past the refund window.
I have tried all the various fixes I found on google (start google talk, kill cache/app settings for market and downloader), try another internet connection, restart phone blah blah, nothing has worked.
Anyone got any suggestions?
Nigel
Paid apps that had previously been installed and then removed will re-install fine... I can only assume that its the authorisation thats failing (nothing wrong with any of the cards on my google wallet account).
Nigel
Go to setting - application - manage - All - market - clear cache n Data
do same for talk (google talk)
first login to talk then market
In market application - check setting - accout - Fix default if you have multiple acc
Hi
As mentioned in my original post. I already tried that. I just tried it again with the same result.
After having done the above, I tried to buy the app from my PC, Got the following message 'Your order is still being processed. Your item will become available as soon as your order is complete. If you'd like, you can check your order status at anytime.' which is not the norm. Clicking the link within the message takes me to the transaction in google wallet which is listed as 'complete' unfortunately, the download does not auto-start (like it used to) on the phone, and when I force it to manually start, It goes to the 'starting download...' message. The app never does download, market app just displays this message forever more until I go and 'clear data' for the market app.
I give up! Looks like I am stuck with what I have on the phone + whatever I can get for free.
Have emailed google, will update thread should they bother to respond.
Market version is 3.4.4 | Download Manager is 2.3.5
Have you vosited web version of market?
Market.android.com login with google acc.
You will see your purchased appl there, if u can see there, click on install from there, it will start installing to ur device remotely
Try it
Hi
Yep, tried that - does not work. I can initiate the installation of free apps from the market on a pc, but not paid apps. The paid app I am trying to install is listed as having been successfully purchased. Looks like a bug/glitch, but one I am going to have to wait for google to fix.
Do you have the Amazon app market installed?
Sent from my GT-N7000 using xda premium
This issue seems to be with KL3 onwards and region or could be csc dependent, the only fix for this is to use the older market version the 2.6.x
try going into recovery mode and choose fix permission
Hi
Well, I got an auto response from google 'we are looking into it', but no emails since. Tried again this morning, and everything just started working again. Whether this was an issue with the market, my market account, my google wallet account etc is unknown.
I'd like to know the reason so I can fix it if it happens again, but at least its now working again.
@ericshmerick: Nope, no amazon app market. I don't believe this works in the UK
Nigel
The exact same thing is happening to me were you able to eventually get the apps you purchased its been about two days and the problem persists I have filed a support case with Google happening on two phones and a tablet ans the web market through a PC isn't working either. It seems to get stuck at authorizing the payment .
Sent from my Galaxy Nexus using Tapatalk
This was a big problem two weeks ago. I think the CheckROM guys figured out how to fix it. Their forum has a nice FAQ at the start. Have a look there. If that doesn't help then wade through the Rocket forum.
Sent from my GT-N7000 using xda premium
Related
Hopefully someone can help me get the market to download apps.
Steps taken:
1. Rooted with Auto-nooter 0.1
2. Ran Auto-nooter 2.12.15 over top of 0.1 to fix some stuff
3. Market failed to download apps
4. Factory Reset - reverted to stock
5. Re-registered NC to functioning stock device
6. Rooted with Auto-nooter 2.12.15
7. Got root, followed all instructions to enable device and extras in order specified
8. Market still not downloading
Can anyone else say they are having this issue? What about a possible fix to this?
When I went to Sync gmail for the first time, my account was already in the device. I'm assuming this was because of the Youtube activation with my gmail account?
Thanks
I'm also having a problem downloading apps from the Marketplace. They show up as Downloading but never download. I searched for the problem on the Android Marketplace help, which offers the following suggestions (go to google support androidmarket and click the download issues troubleshooting page):
If your application is stalled at "Starting download", please use a few of the following troubleshooting steps to help your download to completion:
Confirm that there is connectivity on your device (contact your mobile service provider if you aren't connected)
If downloading a paid application, confirm that your credit card information is up to date by logging in your Google Checkout account
Make sure that your phone is logged into Google Talk by following these steps:
Go to your phone’s app launcher, and press the Talk app
If you’re already logged into Talk, press Menu, and then touch Sign out
Launch Talk again to sign in
If unsuccessful after attempting these steps, let us know and we'll be happy to investigate further.However, I cannot sign in to Talk on the NC. Anyone having similar problems?
I followed the steps below to Root, after Rooting and Unrooting due to the Market issue:
Chose Complete action using Setup Wizard
Tapped Droid bot
Skipped Learn how to use your LogicPD Zoom2
Skipped Set up your Google Account
Selected both boxes for Use Google Location and clicked Next
Clicked the menu arrow -- settings -- Wireless & connected to WiFi
Launched Youtube, accepted ToS, clicked menu and added my linked google account
Launched Gmail and refreshed
Launched market and accepted ToS.
Well, my limited experience (i only got market able to work last night at 3 AM Pacific) taught me that even if you don't see an item downloading in the task bar, if you go to the main Android Market screen and click Downloads you'll see it there. And it installs on its own. You do see the "installed" check mark symbol though, after it's done.
For some reason, mine started working all of a sudden. I didn't do anything different since second root attempt. Maybe I wasn't waiting long enough for the download to kick off. Anyways, thanks guys.
chiperic said:
For some reason, mine started working all of a sudden. I didn't do anything different since second root attempt. Maybe I wasn't waiting long enough for the download to kick off. Anyways, thanks guys.
Click to expand...
Click to collapse
I'm having this issue now as well. I've restarted a few times to no avail...
Hi,
So I recently traveled out of the US to China for vacation, and when I was there I decided to check/download some updates for my Downloaded apps in the Android Market. Notably I could not see the Android Market Front Page when connected in China (must be Google block?), however I could see which of my apps had updates.
However, I'm back in the US now and when I go into the Market to update my apps, none of the downloaded apps are showing. I tried using Appbrain to update them, but that failed as well, and now the only apps that show up in my Market are the ones Appbrain listed as having updates. I tried using an app like Market History Delete but that didn't work either.
I figure it must be some Market sync issue or something, but is there anything that can be done short of doing a complete factory wipe? Thanks.
My wife and I came back from a 6 month stay in China last year. I had a similar issue. I think I has to go under manage applications, filer for "All", and force stop the app then uninstall updates. I then rebooted the phone and it worked for me. My wifes phone had the same problem but my solution did not work for hers. So I dont want to say it will work for you, but its did for me. I'm afraid I dont know what else to tell you. Let me know if it works for you.
Something weird is going on and has been going on ever since I installed the Amazon App Store on my Cappy running the latest Serendipity rom. I've downloaded WeatherBug Elite and Shaazam when they were both the free paid app of the day through the Amazon App Store. They run just fine... until I reboot my phone. After every reboot, when I go to open either of those two apps I get a force close popup saying that there has been an unknown error with the Amazon App Store and that I need to reinstall the app (that I was trying to open). So I uninstall, go back into the Amazon App store and re-download/reinstall and they work fine again until the next time I reboot or power cycle my phone. The apps load up and run for a few seconds before I get that popup. So far I've only noticed this with those two apps, the other ones I've downloaded through Amazon have been working fine.
I contacted Amazon App Store support via email, but they were not very helpful, they told me I should call them to "discuss the issue further". I don't like calling, that's why I emailed them in the first place!
Anyone else having this issue? Could it be caused by the hosts file? Thanks in advance for any help!
I also have this issue with both WeatherBug Elite and Shazam Encore. I actually uninstalled Shazam (at the time I noticed it) because I installed SoundHound Infinity.
However, I just manually rebooted my phone and, yes, my WeatherBug Elite came back with the error (after re-installing and setting it up).
I tested my other Amazon apps (Airport Mania: First Flight, Angry Birds Rio, Angry Birds Seasons, Diner Dash 2, Doodle Jump, Flight Control, Fruit Ninja, SoundHound Infinity, and Talking Tom Cat) and it's only the WeatherBug Elite and Shazam Encore.
I'm running a Droid X with Liberty 1.5 ROM.
The same here... any solution..??
Same problem...
Any news or ideas?
I've been afraid to reboot my phone because of this issue. I guess it's not that big of a deal to uninstall and reinstall two apps, but it's just so annoying. I'm going to download Ad-Free from Google Market later and revert my hosts file and reboot my phone, I'm not sure if that has anything to do with it but I'll let you guys know if it works.
Reverting the hosts file does nothing. I have to reinstall Weatherbug Elite and Shazam again for the 5th time! Ugh.
This is the reply I received from Amazon customer service:
I’m sorry to hear that you are experiencing problems with the Amazon Appstore for Android.
Based on what you described, I think it would be best to investigate this issue further. I haven't heard of this happening before, and we'd like to get more information from you so we can come up with a fix.
You can reach us by phone directly and toll free from many countries by clicking the Contact Us option on our Help pages at:
http://www.amazon.com/amazonappstore
Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-866-749-7771. Support for the Amazon Appstore is available between the hours of 6 a.m. and 10 p.m. PST, 7 days a week.
Click to expand...
Click to collapse
If everyone that is having the same problem is willing to take a little bit of time to tell Amazon that this isn't an isolated issue, they might look into further and offer us a solution. Here is the email: [email protected]
I am having the same issue. I did not realize that it was the reboot that was triggering it until I read this thread. Same two apps, Weatherbug and Shazam. The only thing that fixes it is to uninstall and reinstall.
I am running Serendipity 6.3 also.
I have the same issue with those apps running on Cog4.3
+1
Same here!!
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
agarp said:
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
Click to expand...
Click to collapse
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Red_81 said:
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Click to expand...
Click to collapse
do you guys have any start up managers? It seems that the issue all revolve around the amazon market place. Weather bug has always caused issues with every rom I have ever used so I just dont use it any more. I have no prob with Shazam
Nope. I use stock cog4.3 running overstock kernel. That is it. Nothing special here.
Sent from my SAMSUNG-SGH-I897 using XDA App
Could be rom related. Have you tried a different rom?
No but others on other roms have reported the same issues.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm on stock Froyo and now any app that I've downloaded from the Amazon app store wont open, including WB and Shazam, but also AB Rio, Backbreaker Football and Doodle Jump.So ROM is not the issue, AAS has messed something up.
This is why the amazon store will not be on my phone.
Sent from a Captivate on Bluedipity 6.4, Onix 2.0.5, JQ1 with Xda App
I reset my phone and I couldn't find the new music app on the Android Market anymore. Even though my location is in Canada, I was [edit]able[/edit] to download the app before but now it's not there anymore no matter how hard I search. Same goes to Google Books. I also visited market.android.com and it says that I've already installed those two apps. When I tried to send those apps to my phone again, it says that my device is not supported.
It's cause your in Canada same goes for me it's not supported here yet so we just have to wait till it comes out here, it sucks but it's true :/
I was able to download it before though and use it just fine Didn't change my location.
Are you rooted? Were you using market enabler??
Nope. Neither. It showed up as an update.
Well this is very strange then. The last thing I can think of is that you might have been using a proxy. If not then sorry but I don't know.
I think Google have added more filters on their end of the Market, because there's a few apps that no longer show up for my Nook, also (not compatible with this device, or something)...
That's probably why Dang it, I can't use my Google music in the cloud.
Recently, my Note has been unable to purchase new Market apps. Once I find the app in the Market, upon clicking the purchase button I usually get an error like "unable to find the app." Sometimes I've gotten another error like "unable to purchase now." Since I'd already purchased a lot of apps for my S2, they all installed on my Note, no problem, since they show as already purchased. So I haven't had much need to purchase new stuff for the Note. Today, though, I installed trials for a few apps. Since I liked them, I went to purchase keys for each, but got this "not found" b.s. after clicking the price button. Three times seemed pretty suspicious, so I moved my sim card back from the Note to the S2 (in case that makes a difference), and I successfully purchased all three keys from the S2 in the normal way.
I should mention that my Note couldn't find one of the keys using Market search, so I had to scan the QR code from AppBrain, which then found it. My S2 didn't require such assistance. I've actually had that problem before, but the QR search always worked around the problem.
I need to use Market Enabler from my location, and as far as I can tell it's configured on my Note exactly the same way as my S2.
In fact, I had the same problem a couple of days ago with TrevE's Logging TestApp, but the next day it was able to purchase from the Note.
Is there anyone else experiencing similar inexplicable purchasing weirdness with their Note? Or any suggestions as to how to get my Note working properly with the Market?
I know that the Android Market itself has been giving some trouble recently during the 10 Billion promotion... So it might be that.
For example, right now, I'm able to purchase Smart Task Switcher Pro key on my S2, while at the same time I'm unable to purchase it from my Note. So it seems to be a Note issue and not a Market issue. And it's only with paid apps.
What's worse, even though I purchased it for my S2, it shows as unpurchased on my Note, so I have no way of getting this app on my Note.
Same here, it's my first android phone where I can't purchase apps even with the help of market enabler...
I can find the apps, but the market says "You can't buy this app in your country".
I tried everything, proxy servers, vpn servers, airplane mode, nothing works.
I'm screwed
Latoc said:
Same here, it's my first android phone where I can't purchase apps even with the help of market enabler...
I can find the apps, but the market says "You can't buy this app in your country".
I tried everything, proxy servers, vpn servers, airplane mode, nothing works.
I'm screwed
Click to expand...
Click to collapse
My problem's different: I'm able to purchase plenty of apps, and Market Enabler is verified working for me for a long time. I never get the error "You can't buy this app in your country." I get this error message: "The item you were attempting to purchase could not be found."
In your case, you've never verified that you have a correct configuration for Market Enabler. Of course, you first rooted your phone, right? Otherwise, Market Enabler won't work.
Jimmy34742 said:
My problem's different: I'm able to purchase plenty of apps, and Market Enabler is verified working for me for a long time. I never get the error "You can't buy this app in your country." I get this error message: "The item you were attempting to purchase could not be found."
In your case, you've never verified that you have a correct configuration for Market Enabler. Of course, you first rooted your phone, right? Otherwise, Market Enabler won't work.
Click to expand...
Click to collapse
Yes of course I'm rooted and I used market enabler for a couple years and across different android phones and it always worked before. Maybe it's the new market...
Just like you I find the app, click on purchase button, and then get this country message even though I'm on a US proxy or vpn, with market enabler set on a US carrier.
We don't have the same error message, but the end result is the same, we can't buy apps.
The first time I had an error it said something like: the country where you registered your phone doesn't allow you to purchase applications.
It looks like if at one time or another the system knows you are not in the right country, then you are on some sort of black list or something like that. Then you can do everything you want, it does not matter because your account is flagged !!!
Just a theory... I hope I'm wrong, because otherwise we are screwed big time.
So, it's only your Note that fails? That is my problem. Up till now, I've gotten around it by purchasing from my S2, then installing the already purchased app on my Note. But with this one app (Smart Task Switcher), it just won't install on the Note. I emailed the developer. But yes, if we can't use the Market from our Notes with Market Enabler, that's depressing. And there won't be any help from places that don't need Market Enabler.
I found a workaround:
Freeze Android Market 1.0 with Titanium so the market doesn't update itself, uninstall market updates, I can now buy apps !!!
With Market Enabler of course...
Oh yeah, I seem to remember that solution from a while back when they updated the Market app. As I recall, I reverted to 1.0, and then did the updates again, and then it worked.
In any case, I don't think you can be 100% sure what worked for you because suddenly yesterday I was able to purchase that app that was being reported as "not found" after I'd click the "$2.49" button. When I finally purchased it, Market now reported some kind of payment irregularity, but then the app downloaded and installed. When I see my bill, I'll know if the payment was processed correctly. I've had this same b.s. before where I find an app, click to buy, and then get a "not found" reported, but it never before stretched on for days.
Even with uninstalling updates I get the "The item you were attempting to purchase could not be found".
I am rooted and use marketenabler.
CorruptedSanity said:
Even with uninstalling updates I get the "The item you were attempting to purchase could not be found".
I am rooted and use marketenabler.
Click to expand...
Click to collapse
My latest workaround is to do:
Settings>Applications>Manage Applications>Market>Uninstall updates
and then immediately complete the purchase. This seems to reenable Market Enabler just long enough to purchase. I can't seem to figure out how to prevent Market from updating, but at least purchases are enabled long enough for me to complete them.
Jimmy34742 said:
My latest workaround is to do:
Settings>Applications>Manage Applications>Market>Uninstall updates
and then immediately complete the purchase. This seems to reenable Market Enabler just long enough to purchase. I can't seem to figure out how to prevent Market from updating, but at least purchases are enabled long enough for me to complete them.
Click to expand...
Click to collapse
Tried that but then there are no paid apps only free ones then a few minutes later our reverts back to the latest version.
i don't know about buying apps as I get something new every two months or so, but Market 3.4.4 and the earlier version are taking a really long time to load, or it sometimes just hangs. I'm on LA4 but had the same issue when I was on KL7.
Oh and market enabler hasn't been working for quite a while too, on both my Note and NookColor, even when paired with Market 2.XX. Not sure what has happened!
CorruptedSanity said:
Even with uninstalling updates I get the "The item you were attempting to purchase could not be found".
I am rooted and use marketenabler.
Click to expand...
Click to collapse
Yeah, this Market Enabler situation is really messing us up. I don't know why what worked for me worked for me, and there's no telling when my workaround will quit working. I wonder why Android phones are so popular in Market-disabled countries. Since the average person doesn't even root their phone, they buy these Android phones with no intention of ever getting the best apps for it.
Here's how i manage to buy paid apps on my Note:
Go to Google Play on PC,sign in,buy the required app,go to market on Note,install the app(the download link will be active n available after payment thru PC).btw,i use VPN to change the IP location on my PC(to USA or Canada)...