MicropError, Warranty, Stock SPL. - Touch Diamond, MDA Compact IV General

Hi Everyone,
My Diamond "MicropError" error is made. And occasionally, 2 hours the screen is black. And then it works normally.
I want to take it to the service.
But unsignedspl installed.
I want install Stockspl, but I do not remember the original version of SPL. 1.35 , 1. 93
Warranty to be valid, need the original SPL?
Please help. What do I need to do. Thanks.
Sory for my English.

Take a look here:
http://forum.xda-developers.com/showpost.php?p=2324837&postcount=20

Thank you.
I've read it before, but. I wonder about this;
If I installed a different stockspl from orjinal stockspl, do problems occur?
So do HTC Service hold the original SPL version record.

Related

Reverting back to HTC ROM and SPL for warranty return?

At the point I am I need the help of experienced Users from the community.
I flashed a original HTC Wings (S730) with WM 6.1 ROM. It runs perfectly until I got a hardware problem (radio) . This is the reason I have to send it back to the official service.
Therefore I tried to go back to an official ROM from the http://wiki.xda-developers.com/index.php?pagename=WINGS_WM61_Alcaline
At first I flashed the earlier backuped Bootloder via sspl-0.91-wings.exe. This seems to be okay. But as I tried to flash an official ROM from the site mentioned above, during the flashing process I've got the note 'ERROR 294 Invalid vendor ID'. What was wrong? Did I forget any step?
Please, is there anyone who can describe the correct way back to 'warranty' for a newbie?
Thanx a lot.
have you tried all the ROM's? there is one prerelease and two release ROM's.. try both of the release roms, they might be for different production models/locations.
I tried both official released ROM's (signed as 'Ship'), not the prerelease version.
and if you first flash the shiped rom (with hardspl) and when done flash the back-up of the spl
With reference to an earlier statement of bigflavour in the thread http://forum.xda-developers.com/showthread.php?t=383617&page=17
I flashed back the original SPL at first.
Too bad It seems to be that I have a new problem now. Few minutes ago I have tried to reinstall hardSPL on the device via the well known sspl-0.91-wings.exe running on the Wings. But as I started the sspl, the device shows on the display that 'Access denied....is not digitally signed with a trusted certificate'.
Thereupon I thought I had to 'application_unlock' the device. After running the SDA_App...Unlock on my PC the display message shows succesful unlocking process. B U T, the sspl doesn't run as before.
Now, I'm totally confused. What has happened??
It's flavor, and unfortunately, I have no idea how to help you.
Probably tried the European english's spelling hehe.
Also This does seem like an odd problem, have you tried for kicks doing the factory reset to see if it will reset some of the registry and maybe fix your issues? I dont know anything about the spl's since I have no need to upgrade to 6.1, I wouldnt imagine it causing any more damage but again I dont know what all was done. I havnt followed those threads for a long time.
Thanx a lot. Apparently, the hint to make a hard reset hits the mark. Now I flashed back the HardSPL. So I'm back at the starting line . Does anyone knows if the official ROM from the http://wiki.xda-developers.com/index..._WM61_Alcaline is the latest one and can I use it for the warranty return?
Or should I look for an original German HTC ROM?
I was a little bit to fast. I will need a German ROM definitely, because the ROM from the Wiki doesn't include a the german language option.
Is there anyone who can help me with a original HTC S730 ROM for the german market?
Thank you in advance.
Hallo HSN,
if you give me a introduction how I backup my ROM, you can have my one. I own a German HTC S730. But I am confused when I read all threads about flashing etc....
One page introduction how to back up and you can have my one.
But I think that the Repair center here in Germany, doesn't care about the Rom you have installed.

How to restore to original?

Hi there,
My brother also has an HD and off course I put a nice custom ROM on it
However, the screen is dead since yesterday.
I already put the original dutch ROM on it, but it shows a nasty green windows screen. I can't get any further beyond allign screen...
My question: when he sends his HD to HTC, they will probably won't fix it, because they can see it's HSPL (?).
So anybody knows how to restore to complete original, without getting into the phone with cabs? I put HSPL on it, the phone is 6 months old.
Any help would really be appreciated!!!!
Thx a lot
mcowly said:
Hi there,
My brother also has an HD and off course I put a nice custom ROM on it
However, the screen is dead since yesterday.
I already put the original dutch ROM on it, but it shows a nasty green windows screen. I can't get any further beyond allign screen...
My question: when he sends his HD to HTC, they will probably won't fix it, because they can see it's HSPL (?).
So anybody knows how to restore to complete original, without getting into the phone with cabs? I put HSPL on it, the phone is 6 months old.
Any help would really be appreciated!!!!
Thx a lot
Click to expand...
Click to collapse
You can restore original SPL and rom without having to get into phone with cabs.
As long as you can enter bootloader screen you can restore stock SPL.
I came across this "step for step" process via a search. I have not tried it yet (and hopefully never have to -
How to reflash Stock/Shipped SPL - STEP BY STEP - FOR WARRANTY REASONS ONLY!
0. be sure to first restore stock OS, and stock radio. stock SPL is always to be done last!!
1. download your choice of a stock spl package (ie the original SPL).
2. also download the original hardspl from the attachments in this post. (I presume you already have this?)
3. run the hardspl exe but do not click anything in RUU yet. just let the hardspl EXE extract the files for flashing. (You can probably skip this step)
4. the SPL you want to revert to is a .NBH file, put the stock SPL NBH in the extracted hardspl package, overwriting the original NBH file in it!
5. continue with the RUU (or if needed, run SSPL-Manual.exe manually, then run RUU when it goes to tricolour 1.07.OliNex screen), it goes to 100%, reboots, done.
+6. to verify, enter bootloader mode, see version number on tricolour screen, should now just say 1.14.0000.
that's it.
+7. no worries: if your device is stuck in bootloader mode with Hard-SPL and you need warranty service, you can still flash stock SPL.
As I said, I have not tried this. If this does not work, search on this site or Google for additional info. Hope it helps.
mcowly said:
Hi there,
My brother also has an HD and off course I put a nice custom ROM on it
However, the screen is dead since yesterday.
I already put the original dutch ROM on it, but it shows a nasty green windows screen. I can't get any further beyond allign screen...
My question: when he sends his HD to HTC, they will probably won't fix it, because they can see it's HSPL (?).
So anybody knows how to restore to complete original, without getting into the phone with cabs? I put HSPL on it, the phone is 6 months old.
Any help would really be appreciated!!!!
Thx a lot
Click to expand...
Click to collapse
follow to:http://forum.xda-developers.com/showthread.php?t=431217
then download ship rom to flash your HD.
longnguyen30 said:
follow to:http://forum.xda-developers.com/showthread.php?t=431217
then download ship rom to flash your HD.
Click to expand...
Click to collapse
Thanks for linking to the post, I just added the steps
The OP however says that they have already flashed back to the stock ROM, but that the colours are screwy. This needs the stock SPL restored as well in order to recover normal functioning (or at least so that they can send in for repairs without voiding the warranty).
ClydeB1 said:
Thanks for linking to the post, I just added the steps
The OP however says that they have already flashed back to the stock ROM, but that the colours are screwy. This needs the stock SPL restored as well in order to recover normal functioning (or at least so that they can send in for repairs without voiding the warranty).
Click to expand...
Click to collapse
note that; if you restore stock SPL 114 or 115 please download the same rom version for flashing.
ex: when you restore SPL 114 you must have ship Rom:http://rs68l32.rapidshare.com/files....479.3_Radio_52.49a.25.26_1.09.25.14_Ship.exe
because the different SPL & Rom version will make wrong screen.
wow, thank you very much for the quick and usefull replies!
I installed this ROM:
http://rapidshare.com/files/2189268...6.404.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
So after this I have to install original SPL? Can you guys see which one?
Thanks in advance!
mcowly said:
wow, thank you very much for the quick and usefull replies!
I installed this ROM:
http://rapidshare.com/files/2189268...6.404.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
So after this I have to install original SPL? Can you guys see which one?
Thanks in advance!
Click to expand...
Click to collapse
firstly you must Hard SPL 1.56 Olinex
secondly flashing your rom
And restore with SPL 1.13 I assume?
mcowly said:
And restore with SPL 1.13 I assume?
Click to expand...
Click to collapse
The process of restoring stock rom/SPL is only to be used if you plan to return device. If you are wanting to keep you you mentioned earlier then you would need to put either USPL or HSPL on your device first. I would recommend USPL for you as it would be easier to return to stock SPL afterwards.
Once you have rom on your device, DO NOT restore stock SPL afterwards. You only restore this if you plan to return your device. If you did you would have to go through whole process of putting USPL or HSPL onto your device again to flash another rom.
The phone has to be returned because of screen problems.
I will put SPL 1.13 on it and then flash the earlier mentioned ROM.
Then return to HTC
mcowly said:
The phone has to be returned because of screen problems.
I will put SPL 1.13 on it and then flash the earlier mentioned ROM.
Then return to HTC
Click to expand...
Click to collapse
No probs. Out of curiosity what screen problems do you have? Are they Hardware problems or is it something else which could possibly be fixed through the assistance of xda users
It's the phone of my brother, he tells me that the screen doesn't respond anymore, so he can't get past the calibration!
I'll give an update when HTC fixed this (or replaced it )
Thanks for all the help!
I'm doing this right now. I had been using Dutty's V6 before. I never updated the radio, so Ishouldn't have to change it, right?
Anyway, I flashed the stock RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe rom, and that went fine. I'm trying to flash the stock 1.13 spl, and I get error 202: connection. It thinks it can't see my phone, even though it does the initial connection, and even sees what version (1.56) of the spl is on there. Any ideas?
Ok, I did this: I put the phone into bootloader manually by pressing up when it boots up to get to the tricolor screen. That let me run the 1.13 spl pdate, and it said it completed successfully. However, when it boots ups, it still shows D:1.56 olinex or whatever. Did it not work?
Ok, acutally I think it did load up. The Bootloader shows SPL-1.13.0000. So why does it show:
R1.13.25.24
G52.62.25.34u
D1.56.00.00
Is this ready to send in for service?
scythe000 said:
Ok, acutally I think it did load up. The Bootloader shows SPL-1.13.0000. So why does it show:
R1.13.25.24
G52.62.25.34u
D1.56.00.00
Is this ready to send in for service?
Click to expand...
Click to collapse
If your SPL says 1.13.0000 then you are fine to send phone in for service.
R1.13.25.24 - Radio Version
G52.62.25.34u - Protocol Version
D1.56.00.00 - ROM Version
All queries answered

"Stock" SPL 3.28

Hello, friends!
My Kaiser is having a few problems, so I need ti send it back to repair, but the warranty wont cover it unless I restore the stock SPL wich came with the phone, the 3.28. Can anyone provide me with that? I've searched the forum, but I couldn't find it.
Thanks to everyone!

Restoring stock SPL & stock rom (for guarantee)

Hello guys,
I am having serious issues with my HD, and the best solution is to send it back to be repaird, or trow it away...
F.Y.I. the problem is screen going black, or without backlight, or not starting quick, and continuing black.. or the infamous "MICROP FIRMWARE MISMATCH"
To make it a bit worse, I bought it second hand, and I have to prey that the phone is not 2 years old... (guess to be seing in the sticker info on stock number, or part number...).
So... I had a lot of fun in this forum, installing HSPL, and diferent roms.., and guess.., I have to put everything back to original to try to get it fixed.
First, I will show what the info on the Phone is..
R 1.13.25.24
G 52.62.25.34U
D 1.56.47501
BLACK100 32M
SPL-1.56 OLINEX
My questions (and I guess lots of people's question too) are:
1) How to downgrade my SPL to an "official" one
2) Which one could that be (number)
3) Which official rom to use (number), to make it matching SPL.. MUST BE AN WM 6.1
4) Is my radio version "stock"?
5) can I flash Stock rom, and then AFTER stock SPL? to avoid to have to use USPL to flash stock rom after..
6) Does the Stock rom comes with its own radio?
Requests
1)Dummie capable help
2)Where to find stock SPL'S for this phone.
3)Some link to tutorials HOW TO...flash stock SPL
4)Link to downloads to WM 6.1 stock rom (HTC Support doesn,t have them, only upgrades). Dutch should be the languaje, but if not, WWE should do...
5) Where to get some luck...
I know its a lot what I am asking, but, after hours of looking arround, and lots of tabs on my explorer, I am just confused..., and believe that many people are in the same situation.
I have ony seeing upgrade guides, but not yet an downgrade guide sticking nowhere, and ways of dealing with manufacturer due hardware problems, and I mean, the way to set your phone back to standar, or the proper way to back up everything before we make it "really user friendly", which, acording to manufacturer, is ILEGAL,
Everybody's reply's will be trully apreciated
Well, I found the "STOCK" rom on the HTC site.
It has already the radio included.
RUU_BlackStone_HTC_NLD_1.56.404.1_Radio_52.62.25.34_1.13.25.24_Ship
For everybody's info, the only way to download it, is by filling the Serial number of the phone (behind the battery) in the HTC Website(support).
It was an unlocked phone, so, I choosed EU version, and after filling the serial number, gave me automatic.. Dutch languaje (good enough to send it to Service).
So, I guess that if you want to change the lenguaje of your phone on an official rom, and is not possible with your phone serial, you will just have to request it.
I just flashed it with SPL 1.56 OLINEX, and he just won't start..., just have to let him rest couple of hours, or try to start it tomorrow (vibrates after 1 minute, and wont start), so, If everything goes ok, .. stock SPL, and "send it back"
This might be helpful: http://forum.xda-developers.com/showthread.php?t=431217.
First you have to sure what was your original SPL version, and Radio version.
Good luck.
I flashed thesame rom when I had to send my phone back to claim warranty. I use spl 1.14. My phone was repaired for free so I think I did it right ^^
edit: just follow the guide philrom posted anf you'll be fine . The stock rom you flashed already includes a (stock) radio, so after flashing spl 1.14 our phone is good to go
1.14... and will be ok for warranty.... so, 1.14 will be
Apreciate the info, let's hope that service will do their job, so I can go back to WM 6.5!! , and off course custom roms..
Again, tks. I will let you know how everithing turned out.
Juan

[Q] How to "virginize" HTC Touch HD?

Hi People
I am not sure whether this is the correct section, but it is still ROM related.
Recently, my phone does not want to wake up sometimes...I press the button and the screen remains black..after few minutes it goes back on but is unresponsive..I have to reset my phone...this is very annoying as for example my alarm also did not sound becuase of this - I was almost late for work...
In conclusion, my 560 EUR phone is not reliable anymore and is still under warranty - I want to have it replaced.
That is where my question comes - How can I completely virginize my phone?
I always used USPL while flashing...
I will perform Task29 and should I flash some stock ROM before I go to give it to service?
If so, what is the appropriate stock ROM for my phone?
What else should I be aware of when virginizing?
Please help me guys, I really want my phone fixed or replaced - it could be the motherboard causing this and I dont want my phone to die...
THANK YOU!!
Sopis said:
Hi People
I am not sure whether this is the correct section, but it is still ROM related.
Recently, my phone does not want to wake up sometimes...I press the button and the screen remains black..after few minutes it goes back on but is unresponsive..I have to reset my phone...this is very annoying as for example my alarm also did not sound becuase of this - I was almost late for work...
In conclusion, my 560 EUR phone is not reliable anymore and is still under warranty - I want to have it replaced.
That is where my question comes - How can I completely virginize my phone?
I always used USPL while flashing...
I will perform Task29 and should I flash some stock ROM before I go to give it to service?
If so, what is the appropriate stock ROM for my phone?
What else should I be aware of when virginizing?
Please help me guys, I really want my phone fixed or replaced - it could be the motherboard causing this and I dont want my phone to die...
THANK YOU!!
Click to expand...
Click to collapse
Dear friend,
first let's know what ROM have you installed on your device? I'm sure the problems that you've mentioned are not hardware problems, and in fact they are related to the ROM, since I have the same problem sometimes with some ROMs and some application. I had problem with alarm clock several times, just after flashing Energy ROMs! I reported this matter, but nobody paid attention, so I downgrade my device to kwbr WM6.1+sense2.1, now I have no problem with alarm clock.
about the another problem, I still have this problem, but I think it is related to WKTask! sometimes when I turn my device off by WKTask shortcut, I encounter the problem that you pointed, but it's not the case if I turn it off by hardware key.
Same question
I have used HSPL
and have tried several roms
Few days back my touchscreen stops responding.
flashed differnet roms but no difference. so i think its a hardware problem
(kinda works sometimes so may be just a loose link)
I want to send it for repair under warranty.. so can someone tell me how to get back to factory settings of Touch HD (German)
Prajwal
Ah, now we have 2 different cases.
1. Flash with USPL
2. Flash with HSPL
I'm almost sure that "virginizing" is described on HD Wiki, but nevermind...
Case 1. is nice and easy...
Go to HTC site and try to find update for your device. Before that, write serial and IMEI (not sure which one is needed, both are under the battery).
If there is "No suitable update", then you are in big trouble... try to find what was original ROM which was on device when it was delivered.
Case 2. is bit difficult... you HAVE TO remove HSPL and restore original SPL, then proceed as described in case 1. I think for german ROM was SPL 1.54
However, I have bought my device recently (with German ROM), but maybe earlier devices had some other SPL...
Check HD Wiki anyway...
prajbio said:
I have used HSPL
Click to expand...
Click to collapse
Ah... [TUT] Dummies guide: flashing 1.56+ roms [v 2.0] - [HSPL][USPL] has at least one important thing for you: stock SPL...
Thanks Guys...
I didnt think of checking the wiki...
Ill go there, and also do what you suggest...
I guess the issue is not related..I flashed a new ROM from different cook and it happened.
Nevermind...I will virginize and then have it fixed or replaced...
THANKS!!
Bodisson said:
Ah, now we have 2 different cases.
1. Flash with USPL
2. Flash with HSPL
I'm almost sure that "virginizing" is described on HD Wiki, but nevermind...
Case 1. is nice and easy...
Go to HTC site and try to find update for your device. Before that, write serial and IMEI (not sure which one is needed, both are under the battery).
If there is "No suitable update", then you are in big trouble... try to find what was original ROM which was on device when it was delivered.
Case 2. is bit difficult... you HAVE TO remove HSPL and restore original SPL, then proceed as described in case 1. I think for german ROM was SPL 1.54
However, I have bought my device recently (with German ROM), but maybe earlier devices had some other SPL...
Check HD Wiki anyway...
Click to expand...
Click to collapse
From my experience, HTC is usually ok as long as the SPL is an official one. No matter the one came with your phone or other older/newer version.
Sopis said:
Hi People
I am not sure whether this is the correct section, but it is still ROM related.
Recently, my phone does not want to wake up sometimes...I press the button and the screen remains black..after few minutes it goes back on but is unresponsive..I have to reset my phone...this is very annoying as for example my alarm also did not sound becuase of this - I was almost late for work...
In conclusion, my 560 EUR phone is not reliable anymore and is still under warranty - I want to have it replaced.
That is where my question comes - How can I completely virginize my phone?
I always used USPL while flashing...
I will perform Task29 and should I flash some stock ROM before I go to give it to service?
If so, what is the appropriate stock ROM for my phone?
What else should I be aware of when virginizing?
Please help me guys, I really want my phone fixed or replaced - it could be the motherboard causing this and I dont want my phone to die...
THANK YOU!!
Click to expand...
Click to collapse
since you just use USPL, you just need download the official ROM from HTC page by inserting your HD serial number under ROM download. then flashed it. it think this step will solve your warranty issue.

Categories

Resources