I'm using the Orwell WM6 rom and having problem syncing email with Exchange via GPRS. I can sync calendar and contacts with no problem and desktop sync is ok for email. But everytime I sync 'over the air' my email inbox ends up empty.
It all works perfectly with WM5.
I've read a few posts about problems with Exchange sync but haven't seen any solutions. Does anyone know how to fix this? This might be the only thing that sends me back to WM5 and I really don't want to do that unless I have to.
Thanks.
I tried to reproduce this error but have not been able to... I am using the PDAVIET3 WM6 ROM though, I use push-email and havent had a single issue with this ROM. Maybe you might want to try that wm6 version ( or pdaviet4 )
cheers
hmm I wonder if its because my Exchange is 2003 SP1. I sync on a schedule rather than push. Maybe SP2 is needed to sync with Exchange mail. Its a work server so I have no say in getting it upgraded.
I'll try one of the pdaviet roms. Thanks for the suggestion.
See if your IT guy can run through the settings. The only thing I could think of is he might not have the "Enable unsupported devices" checked. The screen below is of an Exchange server with SP2 installed. I assume that option is also in SP1.
Exchange 2003 SP2 is required to have Pushmail available, the scheduled synch should already work with SP1
I'd have your IT guy check the event logs on the Exchange box ...
I know it's not your decision but I'd really enjoy hearing the rational of your IT dept not installing SP2...
I remember when SP4 for NT blew up several of my servers (gotta love that BSOD!) but this update has been out for over a year and is considered critical.. and quite stable. Actually more stable than SP1...
Steven
MCSE / CCNA
Thanks for those suggestions guys. But it looks like I've got it fixed.
Before flashing one of the pdaviet roms I thought I'd hard reset the Orwell rom and see if that made a differance. And email is now syncing sweetly!
To make it even stranger, before the hard reset I found I could sync my sent items in email if I enabled that, just not the main inbox. Really strange.
I'm now reluctant to add any of the fixes in the Orwell rom for camera, mms etc. just in case they give me the old problem. But who cares. Exchange email sync is number 1 on my list.
Cheers.
I am using goodlink on my TILT and when i go to send an sms it doesnt pull my goodlink contacts only my sim contacts.. any clue how to access goodlink contacts for sms?
The Windows Mobile OS will only pull up the native contact list. If you are using ver 5 of GoodLink you can get the GoodLink server IT admin guys to be sure that the one way (that is from GoodLink to your native contacts) is enabled on your phone.
According to GoodLink literature the reason for this functionality is just for this reason and for things like Voice Command (or other voice dialers) that also use the native contact list. In this case the OS uses the native contact list for SMS msgs
jmr79x said:
I am using goodlink on my TILT and when i go to send an sms it doesnt pull my goodlink contacts only my sim contacts.. any clue how to access goodlink contacts for sms?
Click to expand...
Click to collapse
Quick question .. how did you get goodlink on your tilt...my restore from backup method did not seem to work. Did you do an OTA install?
EDIT: See my solution posted below
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
jcrompton said:
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
Click to expand...
Click to collapse
Just figured it out ... problem was I had goodlink on my 8525 too (which as of about 20 mins ago, when the fedex guy got here, is being retired), and I could only have it on one device at a time. Once I figured that out, just got a new PIN for the Tilt and it seems to be running the OTA provisioning without a problem.
jcrompton said:
What version of Goodlink are you running?
Do you know if your admin guys have upgraded to ver 5?
Click to expand...
Click to collapse
Mine pushed out 4.9.3.21 and it's working just fine...
I got our admin guys to upgrade to 5.0 then upgraded (it automatically loaded it). It looks a little different to 4.93. its not that much of a big deal except you get a nice RSS and the ability to make a calendar appointment private (finally). BUT admin gets to see all the apps you have on your Kaiser and they can lock anything out! you can also get your admin ppl to allow good contacts to be used for native lookup (phone, sms etc.) but it didnt seem to function as well as activesyncing contacts (it doesnt show company name - in fact it doesnt sync company name and you end up with lots of UNNAMED contacts).
I also had a couple of issues on the install becuase Activesync forces you to add a password and Good doesnt like this when it installs. tyherefore in the end i did it via ahard reset.
All in all, its a luittle better. im testing it for stability before they roll it out to thers where I work.
Please report back on the experience - It would be great to know how things work before I try an push for the upgrade as well.
How well does that RSS work, and is it only set up on the phone, or does it sync with your Outlook acct? (ie - is it a box in your exchange account like the native rss support in Outlook 2007)
Good vs. BBC
I have used goodlink for years starting on my treo 650 then my trusty (kind of) 8525. The whole separate contacts thing really annoyed me so when I got my tilt I switched to, dare I say, blackberry connect. As opposed to using separate software to manage the calendar and contacts, it uses the built in wm apps so the contacts issue goes away. Just something to think about if you have the option to use either one...
Tried the several ideas (unchecking-checking e-mail server deletion option and hard reset) posted on sprintusers.com/forum/showthread.php?p=1864960&posted=1#post1864960, but without success. Messages stay on server (have several different e-mail servers), relevant feature for me to organize on the road. Had a HTC 3300 until last week, with no issues on this matter at all, now with Diamond/WM 6.1 it simply doesn't work. Made several more tests, notice that until connecting again to server for sending new message, seems that the deletion worked but once new message is sent, messages are downloaded again. Didn't find any mention to this on several threads (am I missing something?) and appreciate help to fix!
same here.
what i did is instate of using POP, I change to IMAP.
my email support both POP & IMAP.
I've got the same problem with POP3 accounts. I'm guessing it's a WM6.1 thing - used to work fine with the exact same config on my TYTN II.
Would really love to hear from anyone that finds a fix.
hi!
i don't think that this is depending on wm6.1!
i had a trinity with wm6.1 and always synced with exchange (as i do now
with my diamond) with no problems.
since i have the diamond the deleted items don't disappear in my exchange
account, when i return to office the deleted items are still there...
regards,
markus
I can confirm that this is a bug with exchange and wm6.
You delete or move an email and it will not make the changes to the server until an email or appointment is pushed through to you.
only solution is then to wait for WM7?
On the TF3D sceen, is there any way to link the mail button to the outlook mail instead of the "internet" mail?
Thanks
Err... If you set up your Outlook mail.. it would work.
If you set up your Outlook Mail and KEEP the Internet Mail (as well), then you will have both of them being accessed from the TF3D mail button (two envelopes on the right, instead of one)
If you set up your Outlook Mail and DELETE the Internet Mail, then you will have one envelope on the right .. and THAT will be the one for Outlook Mail.
To set up your Outlook mail, Tap on TF3D mail button
Then tap on Inbox
Then - Menu - Tools - Options
Now, tap on Outlook E-mail and enter the settings.
I actually tried to configure the Outlook Mail account (time pass) for gmail.
I couldn't get it to work.. (for some reason - sure I did something wrong).
Tried to sync Outlook Mail with my PC using Active Sync... some certificate validity issues came up..
Then, just decided to chuck it.
Had two envelopes appearing on the side.. just went ahead and cleared up everything from the registry - related to the mail set ups and set up my Gmail as the Internet Mail again.
I have set up my Outlook, and as you can see from screenshot, it's got mail in it, however, if I delete my POP3 email, the TF3D screen shows no accounts in the mail screen...
Anyone got any idead how to link the Outlook Inbox to the TF3D Mail screen??
Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around
mkhattab said:
Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around
Click to expand...
Click to collapse
Yes, I am using Intellisync Mobile Suite....
mcvpjd3 said:
Yes, I am using Intellisync Mobile Suite....
Click to expand...
Click to collapse
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you
mkhattab said:
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you
Click to expand...
Click to collapse
Excellent. I'm now showing the envelope in the Mail TF3D screen. I presume that with this workaround, all I will ever get is the "Click to view message" message, and not the first few lines of the message that you get with a POP3 account or a proper outlook account. (see attached)
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?
mcvpjd3 said:
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?
Click to expand...
Click to collapse
Correct.
I am using version 9 which works like a charm. I work for the local operator here in Dubai and am currently one of a few internal testers for IMS before we launch it as a service. I find it to be very functional and light on resources- highly highly recommended. Beats all competition including Blackberry (I've also set it up to get a personal POP3 account in much the same way as BB Internet does)
As for how much of the message appears in the TF3D, this depends on how much you tell Outlook to download of the message- all you need is a couple of KBs at the most to get the first few lines in the envelope.
Hey guys
I'm sorry but this will be probably an off-topic and stupid question but when you receive an email on your Diamond does it look like on your pc and can you view emails that have lots of graphics in them ??
I'm really sorry but this is my first WM device and i would like to know things like that
It depends on what kind of email account you are setting up on the device. If it's an Exchange account, the server has to be running Exchange 2007 for you to get HTML email on your device. Internet Email and IMAP display HTML without any problems.
well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??
gaabrysz said:
well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??
Click to expand...
Click to collapse
Well... there's many to choose from depending on your needs and budget (not sure of any free ones but you'll probably find some out there- although possibly not because Exchange is not cheap to install or maintain). Anyway a simple Google will give you many results http://www.google.ae/search?hl=en&q=hosted+exchange&meta=
Anyone found the solution yet ?
Noticed the solution to sync to a phony account - But I would really prefer to sort this via a registry tweak or similar.
I need to roll this out to a large number of corporate users, so the phony tweak is kind of hard to roll out compared to a registry modification.
Anyone?...
Its kind of frustrating to see the number of new emails in the notification area of TF3D but not actually being able to use the TF3D envelope function.
Regards
M
Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim
no link to intellisync/outlook
mawim said:
Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim
Click to expand...
Click to collapse
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq
Marqus said:
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq
Click to expand...
Click to collapse
Sorry to drag up an old thread - I'm currently using Intellisync and would also like to use TF3D to view my emails ...
Did any kind of patch or regedit get released or worked out?
Meanwhile, I'll try the work-around above in this thread if I can work out what to do exactly.
Regards,
Gary.
Any news on this ?
Any sight of that Intellisync patch ?
Does anyone know how to fix the Auto complete/Auto check of addresses in the new 6.1. My Tilt (WM 6.0) defaulted to checking addresses as you typed but this version does not and I cannot find a setting for it. I am connected to exchange 2007 and every time I send an E-Mail I either have to remember the E-Mail address or go through 2 screens to confirm it. This is especially a pain in the ass with texting. Any help would be greatly appreciated