Just recently my phone has started acting up. I can't get into my text messages from the home screen. I touch the screen, it reads that I touched the screen because the message pushes down then up but it won't go into the message
Also, When a phone call is coming in it won't show me who's calling. Whichever screen it was on before going into standby is the one that pops up and once I answer it shows who is calling.
Any ideas?
Related
When I receive a message or email, my lock screen remains lit indefinitely until I read the message or press the lock button. Is there something I can do to prevent this? It's killing my battery:-(
No one else has this issue?! Strange!
Yes im getting the same problem.Please help
My screen turns on every time a message arrives, how do I stop this?
Additionally, when I drag the lock screen up, the message text appears. How do I stop this to ensure privacy?
Stockmoose16 said:
My screen turns on every time a message arrives, how do I stop this?
Additionally, when I drag the lock screen up, the message text appears. How do I stop this to ensure privacy?
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There is a setting to control if the text of the message is shown or not:
Settings->Moto->Display->More Privacy.
You can also turn off the notification display by unchecking "Moto Display" on the same screen.
I dont have this phone but my boyfriend does. His phone kept lighting up but wen i lookd at it, it didnt show anything on the screen or notification bar. And wen i turnd the screen off it stopped blinking. What could it possibly be?
I think I had a system update recently? since then when I make phone calls, as soon as it starts to dial the screen goes blank. This means I can't hang up, if I am trying to check my voice mail I can't see / operate the touch pad dial buttons, if I have a menu selection - I don't have a keypad onscreen to type any selections?
I can see the ongoing call status at the top of the screen after going through screen off, screen on cycles, but trying to access that part of the system takes me straight back to a blank screen?
I've had the phone for several months, its behaved fine - please, has something gone wrong, is there a setting I need to change?
Regards, Clayton
What you describe is the typical malfunctioning of front sensor. Check if it is covered by the screen protector or try any GPlay program that can check sensors on your phone.
When my phone rings, the only way for me to answer is to pull down from the top of the phone and then click to answer or decline. It no longer shows on full screen.
I've checked all the full screen app settings and pretty much everywhere that I can think of.
The call also shows on my LG Watch Urbane, so I can answer it there...
Any thoughts on where this setting is?
Figured it out. Upon phone call, I could see the pop-up when I slide the screen down from the top. Then slowly swipe to the left or right revealing the setup gear. Tap it.
Phone calls were set to "muted". I changed it to show all notifications and voila! Now it is working again.
Some of y'all have probably gotten the latest update, that includes the Dec security patch, camera improvement and more importantly that new spam-screening stuff. Well, I've gotten 5 spam calls today, after not having one for days, and when the caller hangs up (after hearing nothing but silence from me) the screen locks up. But just the call phone app/call screen.
I can hit the home button and return to my home screen just find, close and reopen the phone app just fine, but that hangup freeze is kind of annoying. Reason being because after every spam call ends you know about that "block number" option that appears right after the call ends? I can't get to it because of this bug. I tried taking a screen shot but it wouldn't let me because the screen freezes.
It's not a big deal, just a minor inconvenience but I wanted to know if any other T-Mobile user with the latest OTA has experienced the same thing.
I'm on Verizon and have a similar problem. It's a major pita. Anytime I get a call my phone freezes up. I can't unlock it for at least a few tries, once unlocked all I've got is a frozen black screen with a missed call notification and an ongoing incoming call notification at the same time. Neither can be dismissed or cleared. It does show me the options to but they don't work when pressed. Average lockup of my phone is upwards of 5 minutes. If I miss a call no matter how long ago it came in I've got the same issue unlocking and it always displays the missed call and appears that the call is either active or incoming. Basically can't use the phone as a phone. Texts work fine however.