Having issues with Waking up - XPERIA X1 Q&A, Help & Troubleshooting

Ever sense I had this X1 (My second one now) some times when its in stand by and I try just waking it up by pressing the power button one time nothing happens...
I try holding it down nothing happens wont shot off wont wake up wont even wake up if I plug-it in to the computer I just have to restart it.
It has done it on every single ROM so far I have tried and 2 different radios.
Some times if some one calls it will ring through but I have to answer it with the hard keys.
I am at a loss here any one have any ideas?

So no one has had this issue?
Could it be hardware?

Mine does that too :-(
Hi,
I've had that same problem for a month or so. Can't think what the problem is but I believe its only been happening since I changed my rom.
I'll let you know if I discover anything!

omg this started happening to me recently i keep pressing it loads of times before it comes on and i am on generic uk stock rom!
its messing up -could this be a hardware issue? because if so thats not good >.<

I have smiler issue but it only happens with a Leo roms, never had it with any other rom (stock or custom)

At least I dont feel alone on this =P
I have only tested WM 6.5 on this one so I guess it could be Leo roms causing this. Any maybe some one can pin down a fix for it =D

I've had this problem ever since I've had this dreaded phone. And it normally follows by 100 attempts of pressing the power button, and finally a response, only to see a process has crashed and terminated... i cant remember which process though.

I used to have this. It has to do with a process crashing, then no key inputs respond and you have to restart the device. I can't remember which process but i think it was services.exe or device.exe

Related

HELP! I've looked through a thousand+ posts...

I recently falshed the new WM6.1 ROM from the HTC website. The only problem I can't seem to get around is when the phone is locked and put in sleep mode, a few seconds later the screen will flash white for a second. And then periodically blink white. Mainly I don't want to waist precious battery life. Its now driving me insane. I've looked and searched for hours on hours and can't find anything like this.
I've hard reset, soft rest. Got rid of the bloatware. But still got this blink.
Any help would be greatly appreciated!
Thanks in advance!
I've came across this several times with many 6.1 roms. I am not sure if a fix exists. However, this has never bothered me. I simply click the power button twice and the blinking stops. Hope this does the same for you.
All The Best.
Same thing happens to me. I will be watching to see what the response is. Bugs me too. No idea how many times that's happening while it's in my pocket or something - not good for battery life and can't be good for the screen either...
Empire101 said:
I've looked and searched for hours on hours and can't find anything like this.
I've hard reset, soft rest. Got rid of the bloatware. But still got this blink
Click to expand...
Click to collapse
As already mentioned several WM 6.1 ROMs suffers from screen flashes relating to power management issues. Using the latest HTC WWE WM 6.1 ROM the TyTN II will occasionally require two button presses to come out of power saving mode.
If you were happy/happier with the WM 6.0 ROM complain to your ROM provider and if necessary request it be reverted (or read up here and once you know whats required, do it yourself). I don't see any 'new' official ROMs coming for this device now it's comparitively elderly, so I think it'll be up to you to come up with a solution.
HTC has provided an HotFix for that issue at :
AT&T Tilt WM 6.1 Backlight HotFix
But Truely speaking, I installed and it didn't worked for me.
It might work for you, so just give a try.
Regards,
Thanks guys. I'll try the double push of the power button and see if it works, if not I live with it a little longer, till I go mad.
If I can't take it anymore I'll just re-flash to a different ROM.
Once again, thanks for the replies.
By the way the BACKLIGHT HotFix didn't work for me either. I think thats mainly to fix issues with the backlight timer always reverting back to 10 seconds, no matter what the user setting is.

PLEASE HELP: Blackstone stays suspended randomly

Hi Guys,
I am facing a strange problem since a few weeks. My Blackstone sometime does not switch back on again when I press the Power Button after it was suspended(=NOT switched off).
The only way the get it running again is removing the battery and putting it in again. After that the device takes a really long time to boot. Stays at the Smart Device Screen (with ROM info displayed) for about 30 - 40 seconds.
This happened about 4 times the last 6 weeks.
All ROMs used were from LEO - all kind of different versions. It also happen with the newest one 3.2
SPLs: HSPL, HSPL 1.56, SPL 1.56
Did anyone else notice such a behavior? Do you think this is a sign of a Hardware problem, or could it be software related?
Greetings,
Tommi
got that often when i do something stupid with it ie installing some software wrongly.
ive had to hard reset it each time, but luckily i had sprite backup before that at some point. and it works then
posted twice

diamond2 needs reset to wakeup! Please help!

Happened this morning, I noticed that my diamond2 is not responding when pressing the power button as usual... black screen!
It wakes-up in two cases:
1. soft reset with the stylus.
2. removing the battery and putting it back then pressing the power button.
This happens after I leave it turned off for 5 minutes. It is working fine as long as I don't turn it off. When it is off 5 minutes then no response!
Note: I am using the latest htc rom.
Don't know if this is a software or hardware problem. Any help is much appreciated.
I have actually had a fairly similar problems with my TD2. Not regular and not at spercific times like after 5 minutes but there have been times when my screen doesn't want to turn back on, the device is still on because it still make some of the regular sounds, eg the ping on the home button but the screen is dead.
Like you it will only wake again after a battery out reset, sometimes after several attempts.
I'm pretty sure this is hardware related as like you i'm on an official rom. The first time this happened was after using the phone as a modem and it got quite hot so i think perhaps heat is loosening the connection to the screen, only a guess though so any other opinions welcome.
After trials for 8 hours, I figured out a work around.
I Forced the mobile to work in the GSM only band, from that moment, it is back to normal... 3G is important to me, but I think I will wait until the WinMobile 6.5 is out for our TD2... may be this will solve the issue!
Hard reset it at least once..... That may take care of the freezing issue.
tomtommy306 said:
Hard reset it at least once..... That may take care of the freezing issue.
Click to expand...
Click to collapse
did not solve the problem! could this be a network problem or the device's radio rom?
My phone did the same, i disabled the TouchFLO and it worked Fine
mkh1983 said:
My phone did the same, i disabled the TouchFLO and it worked Fine
Click to expand...
Click to collapse
This one also did not solve the problem. Any other suggestions!
Problem solved
As I guessed, it was a network error and problem sovled after changing my Sim Card and getting a new updated one from the Service Provider!
Now my TD2 can sleep well and get back whenever called
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Free Man said:
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Click to expand...
Click to collapse
I have the same problem and i notice that sleep everytime who i use Alarm(clock)...
Noticed that??????
Some times alarm clock sound doesn't work.... the audio level is high...
Free Man said:
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Click to expand...
Click to collapse
I am afraid I have to bump the thread.. I received my device from the HTC service with a new 6.5 ROM installed, and I started having this problem. The deviced sleeps and does not react to pressing Power button, neither to pulling the stylus. The only way how to wake it is to remove the battery and switch it on again. Any idea how to solve this?
The same problem
cassper1 said:
I am afraid I have to bump the thread.. I received my device from the HTC service with a new 6.5 ROM installed, and I started having this problem. The deviced sleeps and does not react to pressing Power button, neither to pulling the stylus. The only way how to wake it is to remove the battery and switch it on again. Any idea how to solve this?
Click to expand...
Click to collapse
My TD2 starts the same problem . After some standby time the power button stops working. I tryed to re-flash ROMs , Hard Reset, Change the battery, and nothing solve the problem. The Power Button not working! The only way is soft reset... Any idea?
This is referred to as the "Standby of Death"
The only fix I am aware of is to flash a custom ROM.
hello guys. there is no need to flash a new rom. i had same issue, but hard reset and backup restore helped me. try this on your phone. for back-up, use sk tools
http://www.s-k-tools.com/index.html?sktools/m_feat.html

[FIX][08.04.2011]Patch for "Screen won't come on after device wakes" (RHO_S2_00895)

[FIX][08.04.2011]Patch for "Screen won't come on after device wakes" (RHO_S2_00895)
Problem: Device doesn't come back from suspended mode. Pressing the power button, sliding out the keyboard or taking out the stylus does nothing.
Occurrence: Random.
Quick fix: None known.
Request: Kinda all over the Rhod forums.
Affected ROMs: HTC Stock S2 2.07, all custom roms based on 2.07 drivers. Probably 2.10 drivers are partly affected too.
Patch:
For stock roms (standard HTC patch package, .exe)
For custom roms (download this if you're unsure, works for stock roms too)
For cooks (extract and put into OEMDrivers)
Thanks!
Let's see (in time) if the SOD's are finished for us.
HRQ.SLV said:
Thanks!
Let's see (in time) if the SOD's are finished for us.
Click to expand...
Click to collapse
It must be a matter of settings or hardware, I never suffered from SoD.
Jackos said:
It must be a matter of settings or hardware, I never suffered from SoD.
Click to expand...
Click to collapse
That's because youre a great cook!
This thread should be sticky...
HRQ.SLV said:
That's because youre a great cook!
This thread should be sticky...
Click to expand...
Click to collapse
Not only this one should be sticky...
.......Done
Installed. Didn't work . I think the flex cable is crapping out. Also had the problem where if the screen was fully slid, it'd black out. Now it's been like that every postion.
Although, the power button works to turn the screen off, it won't turn it back on.
It doesn't work for me either
The only thing that I was able to install on my Tilt 2 (latest stock ROM) was this file Jackos RHO_S2_00895.cab
Nothing changed.
The screen goes on but what stays off is the backlight and the only way to get the backlight to stay on in a reboot. Then try to adjust the brightness from the settings menu and moving the slides doesn't do anything. The brightness stays to the max no matter what.
Is it the light sensor? can it be disabled or checked somehow?
Thanks anyway I hope your fix helps others,
G
Jackos said:
It must be a matter of settings or hardware, I never suffered from SoD.
Click to expand...
Click to collapse
Thanks for sharing...I have had SOD only with certain builds...its been a while since I had one...
KnightmareCS said:
Installed. Didn't work . I think the flex cable is crapping out. Also had the problem where if the screen was fully slid, it'd black out. Now it's been like that every postion.
Although, the power button works to turn the screen off, it won't turn it back on.
Click to expand...
Click to collapse
Does it sometimes don't come back or always?
SoD, Sleep Of Death, so called the hangup issue does happen only after the device is suspended for a long time. It does occur kinda often, but not always if you turn off the screen. If your device never comes back from standby it isn't a problem with SoD for sure.
That would be my [email protected] cable....
KnightmareCS said:
Installed. Didn't work . I think the flex cable is crapping out. Also had the problem where if the screen was fully slid, it'd black out. Now it's been like that every postion.
Although, the power button works to turn the screen off, it won't turn it back on.
Click to expand...
Click to collapse
bisanti said:
The only thing that I was able to install on my Tilt 2 (latest stock ROM) was this file Jackos RHO_S2_00895.cab
Nothing changed.
The screen goes on but what stays off is the backlight and the only way to get the backlight to stay on in a reboot. Then try to adjust the brightness from the settings menu and moving the slides doesn't do anything. The brightness stays to the max no matter what.
Is it the light sensor? can it be disabled or checked somehow?
Thanks anyway I hope your fix helps others,
G
Click to expand...
Click to collapse
The exe file (for stock roms) is intended to work on Europe roms. I have no knowledge of HTC releasing this patch for other regions.
It's no fix for any problem with the phone The patch doesn't even touch the backlight thing.
Jackos said:
Does it sometimes don't come back or always?
SoD, Sleep Of Death, so called the hangup issue does happen only after the device is suspended for a long time. It does occur kinda often, but not always if you turn off the screen. If your device never comes back from standby it isn't a problem with SoD for sure.
Click to expand...
Click to collapse
It happens all the time. I turn the phone on via the power button. Boots up. Let it sit till backlight goes off. Press power button, nothing happens.
I can turn the phone on, press the power button to turn the backlight off and when I press it again, nothing happens.
Wild Child said:
That would be my [email protected] cable....
Click to expand...
Click to collapse
I do not think it's a flexcable problem. If I can turn the screen off and power on the device with the 'power button', it has to be something software.
I have to check again if the device comes back on, but with really really low backlight.
It's annoying, I have to restart to see a text, missed call, etc.
Thanks for your help so far.
Won't wake up
I tried loading this patch after doing yet another hard reset to try to recover from these outages. It doesn't work. Within an hour of installing it, the problem came back. My specific problem is the system goes to sleep after a minute, and it usually comes back with the power button. But after normal usage for awhile (sometimes hours, sometimes weeks without a problem), it goes to sleep and needs a red-button-reset to turn back on. Then as soon as it goes to sleep again after powering up, it's off forever. The only real recover after reaching this "cycle of death" is a hard reset (full memory erase, back to factory settings). Then it will work normally again for awhile.
I'm not sure if this is exactly the problem the other submitters were seeing, but it is surely related.
I'm off to do yet another factory reset. WM 6.5 is not worth a tinker's damn.
(AT&T Tilt 2 with ROM 2.10.502.4)
pbarschall said:
I tried loading this patch after doing yet another hard reset to try to recover from these outages. It doesn't work. Within an hour of installing it, the problem came back. My specific problem is the system goes to sleep after a minute, and it usually comes back with the power button. But after normal usage for awhile (sometimes hours, sometimes weeks without a problem), it goes to sleep and needs a red-button-reset to turn back on. Then as soon as it goes to sleep again after powering up, it's off forever. The only real recover after reaching this "cycle of death" is a hard reset (full memory erase, back to factory settings). Then it will work normally again for awhile.
I'm not sure if this is exactly the problem the other submitters were seeing, but it is surely related.
I'm off to do yet another factory reset. WM 6.5 is not worth a tinker's damn.
(AT&T Tilt 2 with ROM 2.10.502.4)
Click to expand...
Click to collapse
It's a pity that it doesn't work for you. This is a patch for Europe branded devices, I don't even see the fix at any other region-based HTC support site.
Personally I never experienced SoD, so I cannot guarantee that it does work. All I know is that this fix is supposed to help with "constant hang". Whatever it is. It's a official fix and I didn't encounter any problems with running it on my Europe branded Rhod.
Jackos is this in your ROM? I have found several times my TP2 needs a reset as the power button does not bring it life. If I take the stylus out (when this happens) the row of keys light up, but still the display is blank. I assume it's already in your ROM (Jackos S3 1.1.2 SleekBASIC) otherwise I would have installed it.
It's going to be included from version 1.1.3 and up.
Jackos said:
It's a pity that it doesn't work for you. This is a patch for Europe branded devices, I don't even see the fix at any other region-based HTC support site.
Personally I never experienced SoD, so I cannot guarantee that it does work. All I know is that this fix is supposed to help with "constant hang". Whatever it is. It's a official fix and I didn't encounter any problems with running it on my Europe branded Rhod.
Click to expand...
Click to collapse
So...how do I uninstall it? I am on sprint in the US and have the latest official win 6.5 ROM and downloaded this update on my phone through a tech website and after installing it none of my keys works except for the power button. Apparently being for Europe it has corrupted my phone and none of the talk, end, windows, back or keyboard buttons work now. I need to revert this update, is there a way without doing a hard reset. I don't want to reconfigure all my settings that aren't backed up.
scottandmo said:
So...how do I uninstall it? I am on sprint in the US and have the latest official win 6.5 ROM and downloaded this update on my phone through a tech website and after installing it none of my keys works except for the power button. No talk, end, windows, back or keyboard buttons work now. I need to revert this update, is there a way without doing a hard reset. I don't want to reconfigure all my settings that aren't backed up.
Click to expand...
Click to collapse
If anything really fails, navigate into /Windows/ directory using your favorite file manager and "delete" those two files:
Code:
debuglog.dll
HtcPm.dll
Probably deleting the second file should fix your keyboard issues.
Jackos said:
If anything really fails, navigate into /Windows/ directory using your favorite file manager and "delete" those two files:
Code:
debuglog.dll
HtcPm.dll
Probably deleting the second file should fix your keyboard issues.
Click to expand...
Click to collapse
Deleting the HtcPm.dll and rebooting fixed it, Thanks! I'm assuming that won't have any other side effects...

[Q] Back and Options button...

I've searched the note forum praying for at least one other person to have this issue, there seem to be none. I am really worried.
Sometimes, after a phone call, the 'back' and 'menu' buttons become inactive, as in they don't respond. They light up when you touch the screen, but they don't respond at all. It started happening about a month after I bought the phone. Initially I thought it was a bug from some ROM. I've done several factory resets and flashed new ROMs. The problem doesn't seem to go away. I don't know what to do.
I have to reboot every time this happens, but then it only stays till I get/make a phone call. It doesn't always happen after the first phone call. Sometimes it happens after the second, third etc. But it always happens. Please help.
Thank you for helping me.
You are not alone... happens to me every now and then. Reboot is the only option...
Sent from my GT-N7000 using XDA App
same here since i got the phone with the stock rom, have tried a few custom rom, problem still remains
sorry wrong post ignore
It is very very annoying. I wanted to know if its a hardware issue or a software issue. Rebooting every time after a couple of phone calls is simply unacceptable. If only a very few people have this problem, its probably a hardware issue.
I really want to find a solution. I've grown really fond of the phone, and I don't want to sell it.

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