Database Develop

Lying to T-Mobile to get your bricked G1 fixed?

So, I just got my G1 back after it stayed for a week in this Chinese repair shop. The Chinese men were not successful.
I'm just about to leave for the T-Mobile store. After I figure whether the warranty is in effect, I will come up with a clever reuse to trick the T-Mo man into sending in my brick for repair.
What's the best lie to tell?

Hi,
I was too careless to follow directions and ended up bricking my phone.
Can you give another G1, so I can do the same?
thanks

I'm afraid that won't work. Unless I pay the salesman like $50 to keep his mouth shut.

Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.

So I can just tell them I was updating to cupcake and it won't boot?

Saiboogu said:
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
Click to expand...
Click to collapse
This is the best one. It's more efficient if you do it over the phone.
GenericNode said:
Why not call them now? Pop your fraudulently-bricked-phone-returned-under-warranty cherry.
Click to expand...
Click to collapse

Thanks for the replies. I was thinking of just going to the store, since it's on my way to work. What's the downside of telling them in person?

nasman1993 said:
So I can just tell them I was updating to cupcake and it won't boot?
Click to expand...
Click to collapse
Pretty much, just leave out the "I was updating.." bit. Blame the phone. "It said there was an update available. I hit OK, and it went dark..."
wddglr has a good idea about calling to save the trip. And a funny quote too.
EDIT: Missed your reply. Well, I don't have a store within an hour of me, so I would always wind up calling. If you have the choice though.. Might be easier to pull it off without worrying about the look on your face. Not sure of any other downsides, since I never deal with any stores.

Alright thanks so much. Since it's on my way to work, I'll just stop by at the T-Mo store and tell them. Hopefully my warranty is still in effect...

I literally just went through this if you've had you're g1 for less than a year just call tech support and they will send you a new one free of charge (you might have to pay the shipping depending on your insurence plan) good luck.

Thanks for the reply Supergoat. WAIT, you have to have an insurance plan to get it repaired?!?! Warranty alone doesn't work?!?!

I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.

Saiboogu said:
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
Click to expand...
Click to collapse
This may be a stupid question, but do you have to return the old one?

I just got off the phone with them, and they told me they can't do anything since I bought the phone from craigslist. He gave me HTC's phone number and told me to call them, since they will be able to do something. I'll call tomorrow morning since they're closed now, and see what they say. The T-Mobile representative said he doesn't know how much they'll charge or if they'll charge me at all. Hopefully this works out.

I had a similar situation since I also bought my phone off craigslist. HTC kinda gives you that threatening if they notice anything was modified on the phone you get charged bit. I was fortunately able to downgrade the phone to an RC29 (are you sure you shouldn't be attempting to throw that on instead of 7) then I upgraded it up with normal rc33 then cupcake. They took it and replaced my mainboard (my phone was overheating and unable to charge a battery fortunately the T-Mobile star gave me one of the stores batterys from a display device which gave me enough time to downgrade and get back up to cupcake) and didn't charge me anything so I lucked out. Goodluck!

I just got off the phone with HTC. Before I bricked my G1, it was RC29. They sent me shipping instructions and everything, and said I should be paying only for shipping, and $39 or less for repair. Hopefully everything goes well. I'll post my results.

Sometimes you can lie and say you bought the phone from a tmobile authorized dealer and they will swap it out. Just say it was a t a booth in the mall. This has worked for me in the past.
Also for the info on TMobiles warranty policy, if the phone was bought from them or a authorized dealer they will replace the phone for free, if you tell them the thing won't turn on they will not make you go thru more then taking out the battery and SD Card then putting the battery back in. If you tell them the phone will power on they walk you thru a bunch of steps. On a couple of my exchanges the rep sent me out a new phone, battery and wall charger.
You do have to send the broken one back, they send you a shipping label with the refurb phone they send you. Within the first year of owning a new phone with TMobile, insurance is only used if the phone is lost/stolen, water damaged, you broke it on purpose or you tell them strait out "i was flashing the newest JACHero ROM and blam it bricked!"

just call and say your phone isnt working. thye will try to wipe it, tell them its not working. they will send you a box with the new phone. you send back th eother one. dont say **** you dont have to. just keep it simple. DO NOT TELL THEM ITS ROOTED.

Well I'm going to ship it to HTC today, and they should be replacing it for free (I hope). I did go through HTC with this, not T-Mobile. T-Mo kicked me after I told them I didn't buy it from them. I told HTC I bought it from a private seller and they were like "ok that's cool."

I too once freaked out (not to be confused with my earlier freekeout) when my JFroot-to-cyanogen-to-hero theme went AWRY, and bricked at the g1 logo....
I sat there thinking of how much I screwed this one up, and promptly realized that insurance covers anything....and yes I will say, ANYTHING.
there is no limit to a customers stupidity
so without hesitation i made my 13 minute drive.
waited 10 minutes for a tmobile rep. explained that i booted up my phone this morning and it never booted after 2 hours of pocket time....also threw in that ive been on hold for a good hour restarting and trying differnt tricks...
without any hesitation, she typed up a few things, checked in the back and i was onm my way....
she said that if anything happens to bring it back, and if the next 3 brick aswell, then they will automagically give me a NEW phone....IE DIFFERENT model...as to keep who she repeatedly referred to me as a good "customer" happy
so im psyched. they don't know how lucky they were. and my new (seemingly) faster dream are back at it...
just biding time for that XDA app to get out of beta (or atleast become more stabile)

WTF HTC!?! I think my screens almost dead....

hmmm... ok, let me have some opinions on this, I am running fresh 2.3.3, oc 710, clear lock screen. At about 12 noon yesterday my touch screen stopped responding, BUT only at the top exactly where the notification bar is, I know this because I turned on Nexus Revamped Pro LWP and in settings I set the particles to spawn where I touch, I have not been able to pull down my notification bar since yesterday! Ok, stop and think of how inconvenient that is! Anyways, I have gone so far now as to wipe everything and go back to stock fresh 2.3.3(no kernel or any theming) and it still wont work, oh, sometimes when I go to hit the phone soft key(bottom of screen) THE DAMN NOTIFICATION BAR JUMPS DOWN! I am going nuts trying to solve this, the phone was dropped once two days after I got it(almost a year ago) and it has had a Zagg screen protector on it until yesterday because I thought that it might be causing the problem. So there is my rant with some information on the problem stuck in there, anyone have any ideas let me know before tomorrow morning, I will have to go back to stock and unroot so I can go to Best Buy(not so Best Buy) to exchange it.

Wrong forum, try a different rom. but I would unroot and take it back
Sent from my HERO200 using XDA App

oops!! my bad, mod please move it! this is set as my home page I forgot to click Q&A section!

I had the same problem a few few months ago. The same thing with the notification bar would not slide down, but if you press anywhere on the screen it will. I dealt with for a day or two until I couldn't take it anymore. I reverted back to stock 2.1 and went to the sprint store to get it fixed. The technicians there never heard about this problem and they couldn't fix it. Luckily I was still under a 1 year HTC warrenty, so they just exchanged it with no problem. Hope this helps you out, and good luck.
Sent from my HERO200 using XDA App

pinoy724 said:
I had the same problem a few few months ago. The same thing with the notification bar would not slide down, but if you press anywhere on the screen it will. I dealt with for a day or two until I couldn't take it anymore. I reverted back to stock 2.1 and went to the sprint store to get it fixed. The technicians there never heard about this problem and they couldn't fix it. Luckily I was still under a 1 year HTC warrenty, so they just exchanged it with no problem. Hope this helps you out, and good luck.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Well, I tried 4 roms and stock 1.5 and 2.1 today and finally unrooted back to 1.5, I still am within my one year HTC warranty, I payed for a warranty at best buy(boooo!) and I happen to be out of town right now, so I go to the store here and they try to tell me I am not paying for the replacement program or warranty, AND I HAD ALL MY PAPERWORK IN FRONT OF THEM, so they finally said no we wont exchange it but we will send it off, it will be 3-4 weeks and we aren't giving you a loaner, so I said no and they gave me a special receipt and told me to go to any Sprint store and they would replace it....ANOTHER LIE, I went to FOUR stores scattered across Houston until a store even looked at it, I explained the issue and the said ok our tech will replace your screen or we will give you a new one it will be 30 min., ANOTHER LIE, 2 hours and 26 min later I was handed my phone by the tech and told that he had updated me to 2.1 and that my phone was fine, LIE. FIRST of all my screen wouldnt even unlock by touch(had to menu, menu) second I could still not get a proper response from my screen or even touch the T.B., second as soon as I turned the screen on it asked me to DOWNLOAD THE UPDATE, he didnt address the problem that he was told was there, he lied about doing the update, I lost it on this lazy ass, so he took my phone again, had it for under 3 min this time, brought it back and said here I updated it, I cant fix it, I cant give you one from our stock, you will have one in 3-4 days, again no loaner, THE UPDATE WAS STILL NOT EVEN DOWNLOADED, AND ONLY HALF OF MY BATTERY COVER WAS ATTACHED,I AM 376 MILES FROM MY WIFE AND 2 KIDS WITH NO PHONE. So at this point I just want to say, F*@# Sprint and F*@# Best Buy, I pay thousands a year for warrantys and bills, have payed at least the double the retail of my phone just in insurance(between our two lines) and you A$$'s reniged on everything that extra I pay for, when I do get my new one I will be canceling all insurance and warrantys and in 5 months when my contract is up IM GONE, you people have never done anything to honor your customer service agreements and I dont think I have ever heard anyone with a positive experience, SO F*@# YOU!!!! Ok my rant is done, just wanted to say to anyone even considering Sprint, dont do it unless you have the cash to just buy a new phone at full price if anything happens, they will screw you any way possible, been with them for coming up 5 years and they dont give a damn about anyone, RUN AWAY WHILE YOU CAN.

The actions of few almost never speak for the quality and character of All.
I've never had a problem with my service that wasn't resolved within an hour and a half by a sprint representative. I used to have the rumor and I soaked it once(replaced), my mother broke her screen and got it replaced, one time my charger port got so jacked up that they had to give me a new phone and the Rep offered to give me his old phone, ofcourse I said no and thanked him but that shows there are good folk in the company we have been buying service from for the better part of a decade.

I would gladly change my opinion if I ever saw a change in how they handle my wife and I as customers, I have just not seen it... OH, PLEASE tell me what store to go to, seriously, no sarcasm, I will go if its close(houston area), it is just very stressful and insulting to pay what we pay believing that they will hold up their end and being openly lied to...I know that my little flame out does not speak for everyone, it just helps to get it out.....XDA Group Therapy LMAO

I don't think I will ever buy a phone from best buy... If you try and have any warranty service done it seems to be a hassle for must people. Luckily I by my phones directly from sprint and I've never had a problem.
Sent from my Android for Telechips TCC8900 Evaluation Board (US) using XDA App

Ok, last update on my situation, I will try not to freak out, I am highly upset.
So, after days with a non-functioning phone, I go to the store and first of all, why does it take 15 min to walk behind the counter and pick up a packaged phone when I am the only customer in the store? OK, so my "New" phone came in, great right, wrong! I take care of my things, I am an adult that likes nice things and cant afford many, so when I get something I want I take extremely good care of it, my Hero was immaculate, spotless, and I have had it since a couple month after release, what they brought me was ****, it has scratches all over the screen(which is funny because he made a big deal asking me if I wanted the "screen plastic" taken off), the back cover has scratches on it, the back cover has a crack in it and is warped to the point that it will not stay on completely and there is a gap between the back cover and the phone, the metal band around the phone is loose, the hardware buttons are lose, I dont know who would call this a new phone but the poor thing has been badly abused, I almost feel bad for this poor Hero. So there it is, my experience yet again with Sprint and best buy. I feel like with the amount of money that I have payed total for "insurance" I should not be given a trashed piece of hardware. Sprint, is not all bad, I personally just have not had a good experience with them. Just be careful people.

Hard bricked my Captivate; is AT&T hard to fool?

Title says it all; trying to flash GB bootloader on my cappy, and things got all muckered up. Basically, I'm asking if AT&T will be able to boot the phone in any way, or if they will just give me a new one when I take it to the store tomorrow, no questions asked? Basically I'm just asking you guys how your experiences have been. I'm really good at playing dumb, hell if they discover it's rooted I can just say "I dunno how that got there", but are they easy/hard to deal with?
Thanks,

Just try to say that you woke up this morning and it was off and wouldn't turn on or something. See what they say, like you said, just play dumb. Try not to get a refurb replacement.

The lady that I talked to said it would prolly be a refurb, so I can't really avoid that; I havn't had problems with ATT refurbs in the past, so I'm not too worried about that.
It was funny though, the lady tried to get me to get into their recovery mode and all over the phone; like I knew it wouldn't work, but I played along. Right now, I'm just seeming like a regular college student that just got a smartphone and doesn't know much about them and just knows basic use. Some of that is true, but not all of it
EDIT: And yeah, I just told the lady on the phone that my phone started acting funny so I rebooted it, and then it wouldn't turn on. All I know is, I think I can live without GB bootloaders on the next one...

Has anyone else had any experiences with AT&T?

HTC First Bricked!

Alright so my gf got this phone as an upgrade from an iPhone 3GS because it was 99 cent and she wanted Android. The phone is completely stock with the facebook features turned off. Last night it wouldn't cut on because she thought it had a dead battery. Upon waking up and checking it this morning, after being on the charger all night, the phone will not boot. The most I can get it to do is boot into HBOOT but it freezes when you select factory reset and it will now load to the FB symbol that comes up when you first cut it on but it freezes there as well. I have found no way to get it to boot up fully.
Has anyone else had this problem or does anyone have a way to fix this issue?
Sent from my SCH-I605 using xda premium

Brad624 said:
Alright so my gf got this phone as an upgrade from an iPhone 3GS because it was 99 cent and she wanted Android. The phone is completely stock with the facebook features turned off. Last night it wouldn't cut on because she thought it had a dead battery. Upon waking up and checking it this morning, after being on the charger all night, the phone will not boot. The most I can get it to do is boot into HBOOT but it freezes when you select factory reset and it will now load to the FB symbol that comes up when you first cut it on but it freezes there as well. I have found no way to get it to boot up fully.
Has anyone else had this problem or does anyone have a way to fix this issue?
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
First I head of this. Now since you got this for $.99 you must be on a contract. Does ATT have a warranty? I would assume at least 90 days even with no extended warranty, so you can just go into a store and get a new one seeing as the phone came out in mid April.
Being as you can access hboot, I would assume it is a softbrick and that you may be able to flash something if you wish.
Easiest path would be for a replacement

edxmon said:
First I head of this. Now since you got this for $.99 you must be on a contract. Does ATT have a warranty? I would assume at least 90 days even with no extended warranty, so you can just go into a store and get a new one seeing as the phone came out in mid April.
Being as you can access hboot, I would assume it is a softbrick and that you may be able to flash something if you wish.
Easiest path would be for a replacement
Click to expand...
Click to collapse
Thanks for the quick response. I was thinking the same thing of taking it back to AT&T to get it replaced. Also, though I am able to get into HBOOT and FASTBOOT, once there the phone only restarts HBOOT if I select BOOTLOADER. As well, I have tried the RUU for the new update but once it tries to reboot the phone to put it into BOOTLOADER it freezes on a black screen and the RUU updater app encounters an error while trying to reboot into BOOTLOADER. The nearest AT&T store is about 15 miles away and I don't really want to have to drive there to get the phone replaced but it is looking more and more like that is my only option because I can't get the phone fixed any other way.

Brad624 said:
Thanks for the quick response. I was thinking the same thing of taking it back to AT&T to get it replaced. Also, though I am able to get into HBOOT and FASTBOOT, once there the phone only restarts HBOOT if I select BOOTLOADER. As well, I have tried the RUU for the new update but once it tries to reboot the phone to put it into BOOTLOADER it freezes on a black screen and the RUU updater app encounters an error while trying to reboot into BOOTLOADER. The nearest AT&T store is about 15 miles away and I don't really want to have to drive there to get the phone replaced but it is looking more and more like that is my only option because I can't get the phone fixed any other way.
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Click to collapse
I know the phone only cost you "99 cents" but are you really worried about wasting time and gas driving there? you could make it worth your while:
This phone is worth $450 unlocked. Go to the store and get it replaced ASAP or you'll be sitting on a very fancy 99 cent paper weight or a useless $450 phone, which ever way you want to see it.
Get the phone replaced and sim unlock it from ATT with the instructions in this forum. Sell the phone on Craigslist for $100-350, use that money to get an Atrix 4G/Pantech Burst/ etc, any phone around $100 and keep the $99-$349 profit OR just have a brand new working phone. Either way you see it it's worth the 15 mile drive so don't lag on getting this phone replaced.

edxmon said:
I know the phone only cost you "99 cents" but are you really worried about wasting time and gas driving there? you could make it worth your while:
This phone is worth $450 unlocked. Go to the store and get it replaced ASAP or you'll be sitting on a very fancy 99 cent paper weight or a useless $450 phone, which ever way you want to see it.
Get the phone replaced and sim unlock it from ATT with the instructions in this forum. Sell the phone on Craigslist for $100-350, use that money to get an Atrix 4G/Pantech Burst/ etc, any phone around $100 and keep the $99-$349 profit OR just have a brand new working phone. Either way you see it it's worth the 15 mile drive so don't lag on getting this phone replaced.
Click to expand...
Click to collapse
Alright so yeah went ahead and drove to the AT&T store only to be told we would need to go to the warranty center if we wanted it replaced. So they called the warranty center, before sending us over there, to see if they had one to give us as replacement but it turns out they didn't even have one there to give us a replacement. So then they told us that the only option now is to call the warranty number and have one mailed out. Meaning my gf now has to wait until Monday at the latest before she will have a working phone. Or they offered to let her PAY for a loaner phone to use until she got a replacement. Needless to say that I am beyond pissed with AT&T and their lack of willing to help a long term customer get her phone replaced without having to jump through hoops and wait days without a phone because of a problem that wasnt even my gf's fault in the first place.

Brad624 said:
Alright so yeah went ahead and drove to the AT&T store only to be told we would need to go to the warranty center if we wanted it replaced. So they called the warranty center, before sending us over there, to see if they had one to give us as replacement but it turns out they didn't even have one there to give us a replacement. So then they told us that the only option now is to call the warranty number and have one mailed out. Meaning my gf now has to wait until Monday at the latest before she will have a working phone. Or they offered to let her PAY for a loaner phone to use until she got a replacement. Needless to say that I am beyond pissed with AT&T and their lack of willing to help a long term customer get her phone replaced without having to jump through hoops and wait days without a phone because of a problem that wasnt even my gf's fault in the first place.
Click to expand...
Click to collapse
Dang man, that blows but really it's not that bad to wait a few days. Do you have an old sim card phone you can use? You can pick something up on CL for a few dollars to hold you until monday. My side income is selling phones and sometimes I even sell the phone I'm using right now and go back to an old w810i candybar phone I have lying around. Take it as a rude awakening to how dependent we are on smartphones now a days. Just get the phone into the repair center. The sooner you do the sooner you get a working phone back.

edxmon said:
Dang man, that blows but really it's not that bad to wait a few days. Do you have an old sim card phone you can use? You can pick something up on CL for a few dollars to hold you until monday. My side income is selling phones and sometimes I even sell the phone I'm using right now and go back to an old w810i candybar phone I have lying around. Take it as a rude awakening to how dependent we are on smartphones now a days. Just get the phone into the repair center. The sooner you do the sooner you get a working phone back.
Click to expand...
Click to collapse
Funny u mention that I just got this phone for 40 dollars on craigslist!!! I do the same thing. I just got a s4 for 230 and I'm going to sell it on ebay
Sent from my HTC first using xda premium

[Q] Freaked Out!!

:crying:
Hey guys,
Totally depressed over here. So I save and save and save and BOOM, Im the proud owner of a Nexus 6. I hit up Swappa because Ive had good dealings with solid dudes there in the past. I got my phone on Friday after work. It was described on Swappa as Mint, and on the exterior it was just that Mint I turned it on with SIM in and ready to fall in love. What I got was a device that everytime the screen times out, or you are done for a minute and hit the power button, if it sits idle for more than 5-10 min its basically dead to the world, google voice, manual hitting the power button, plugging in the charger, NOTHING....The only way, and I mean the ONLY way I can get it to turn back on is to hold the power button for like 20 or 30 seconds and then it turns on. I tried to contact the dude I got it from about it and he just said I am full of S**t and it worked perfect when he sent it to me. He said basically screw you. Took a LOT of hard a** work to save up to get this phone man and It looks like Im hit. Do any of you guys have any clues or a godsent solution to this hell? I need yalls help. Im totally at a loss for why this is happening.

electrojas said:
:crying:
Hey guys,
Totally depressed over here. So I save and save and save and BOOM, Im the proud owner of a Nexus 6. I hit up Swappa because Ive had good dealings with solid dudes there in the past. I got my phone on Friday after work. It was described on Swappa as Mint, and on the exterior it was just that Mint I turned it on with SIM in and ready to fall in love. What I got was a device that everytime the screen times out, or you are done for a minute and hit the power button, if it sits idle for more than 5-10 min its basically dead to the world, google voice, manual hitting the power button, plugging in the charger, NOTHING....The only way, and I mean the ONLY way I can get it to turn back on is to hold the power button for like 20 or 30 seconds and then it turns on. I tried to contact the dude I got it from about it and he just said I am full of S**t and it worked perfect when he sent it to me. He said basically screw you. Took a LOT of hard a** work to save up to get this phone man and It looks like Im hit. Do any of you guys have any clues or a godsent solution to this hell? I need yalls help. Im totally at a loss for why this is happening.
Click to expand...
Click to collapse
You definitely need to contact swappa and let them know. That should be your first step.

Evolution_Tech said:
You definitely need to contact swappa and let them know. That should be your first step.
Click to expand...
Click to collapse
They won't do anything unfortunately. His better option is to go through PayPal.
Sent from my Nexus 6 using XDA Free mobile app

Go through PayPal and Swappa. And leave a negative review on him. Make sure you keep records of all interactions with him as proof.
---------- Post added at 07:46 PM ---------- Previous post was at 07:45 PM ----------
Or, you could try flashing the stock firmware. But it will be tedious with the phone acting like that. I'd personally want my money back.

Swappa believe it or not told me, work it out with him. I qued them in on every message I sent him and they just replied well sorry you couldnt work it out. I am actually surprised that as buyer seller protected they shout about over there all they really do is make sure the esn isnt smashed. they dont help resolve issues like this at all. His ad clearly stated no returns unless not as advertised. he advertised mint, so any of you here know exactly what that means. He told me to take a video of the phone actually doing it, and in the next sentence said it was working perfect when he shipped it. Wheres his video to prove that? Even Swappa lets a guy go down in flames huh? This Item is not as described if it locks up. Its not "Functions Flawlessly" as they advertised. sorry this isnt the place for this. It took me a long time to come up with the money he just stole from me

That really sucks man, sorry to hear about your problem. try going into bootloader and like said flashing stock firmware, hopefully that'll fix it.

Mint means perfect. Flash stock, if the same problem exists, its faulty and not mint.

When I sold my first nexus 6, the initial install was all wacky. I assumed it was from using custom Roms and android m on the phone. Flashed a few more times and factory reset and it was good as new.
Same thing happen with note 4 and lg g3 before shipping.
Sent from my Nexus 6 using Tapatalk

electrojas said:
Swappa believe it or not told me, work it out with him. I qued them in on every message I sent him and they just replied well sorry you couldnt work it out. I am actually surprised that as buyer seller protected they shout about over there all they really do is make sure the esn isnt smashed. they dont help resolve issues like this at all. His ad clearly stated no returns unless not as advertised. he advertised mint, so any of you here know exactly what that means. He told me to take a video of the phone actually doing it, and in the next sentence said it was working perfect when he shipped it. Wheres his video to prove that? Even Swappa lets a guy go down in flames huh? This Item is not as described if it locks up. Its not "Functions Flawlessly" as they advertised. sorry this isnt the place for this. It took me a long time to come up with the money he just stole from me
Click to expand...
Click to collapse
As previously advised, open a PayPal case. "Device Significantly Not As Described". You will get your money back. PayPal nearly always sides with the buyer.

Doing a lot of research, I had heard of people who had glass screen savers that screwed up their proximity sensor. This phone does have one, but I am in a situation where I can't really take it off because let's say it doesn't fix the issue and I do get granted a refund, then I'm screwed because I have to return it the same way I got it.

electrojas said:
Doing a lot of research, I had heard of people who had glass screen savers that screwed up their proximity sensor. This phone does have one, but I am in a situation where I can't really take it off because let's say it doesn't fix the issue and I do get granted a refund, then I'm screwed because I have to return it the same way I got it.
Click to expand...
Click to collapse
I don't believe PayPal would deny your claim for removing the screen protector, in an effort to try to solve the problem. IMHO.

Sounds software related. Download and install factory sysimage, then factory wipe, and see how that goes.

Flash another rom or factory most likely should work

hi
Start it in bootloader then select QCOM test that. for me it has been the solution to all errors.

electrojas said:
Doing a lot of research, I had heard of people who had glass screen savers that screwed up their proximity sensor. This phone does have one, but I am in a situation where I can't really take it off because let's say it doesn't fix the issue and I do get granted a refund, then I'm screwed because I have to return it the same way I got it.
Click to expand...
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Well i had a proximity issue when i had my screen replaced but flashed back to android version 5.0.1 and the issue is totally gone. Try reverting back to 5.0.1

Thanks everyone for being so helpful. Yesterday I had been hoping and praying for the best. And the screen completely went dark with wierd lines and dots and finally just doesn't come on at all no matter what I do. It's gone. No bringing it back now. Totally bummed. PayPal said they will open a case and it's gonna be like 10 days before anything else happens cause this bum wouldn't refund my money. You guys are really awesome for jumpin out there to help me so much. I'm poor as heck so what sucks is it took me 2 months of saving every penny just to get scammed. Now all I have is my work phone and I'll probably get in trouble for using it for this. Lol life is crappy sometimes. Peace community

eMMC failure... That douche did scam you and he did it hard. Hope you get it sorted.

There is no way this slime ball didnt know what was up with that phone. Too bad too. I just hope I get my money back

Dang I'm sorry this happened to you man, that really sucks from reading this. I hope Paypal sorts everything out for you and you get your money back.

graydiggy said:
eMMC failure... That douche did scam you and he did it hard. Hope you get it sorted.
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What is eMMC? I don't think I've heard of that. If I cant get my money back I wonder how much it would cost to repair. I'm probably screwed there too. I bet it's more to fix than to buy a different phone. Too bad honesty is like the tooth fairy these days, because I don't think I'll ever buy another used phone and I know there's good ones out there. By the time I save up enough to do that again Nexus 6 will be 100 bucks