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So, I just got my G1 back after it stayed for a week in this Chinese repair shop. The Chinese men were not successful.
I'm just about to leave for the T-Mobile store. After I figure whether the warranty is in effect, I will come up with a clever reuse to trick the T-Mo man into sending in my brick for repair.
What's the best lie to tell?
Hi,
I was too careless to follow directions and ended up bricking my phone.
Can you give another G1, so I can do the same?
thanks
I'm afraid that won't work. Unless I pay the salesman like $50 to keep his mouth shut.
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
So I can just tell them I was updating to cupcake and it won't boot?
Saiboogu said:
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
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This is the best one. It's more efficient if you do it over the phone.
GenericNode said:
Why not call them now? Pop your fraudulently-bricked-phone-returned-under-warranty cherry.
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Thanks for the replies. I was thinking of just going to the store, since it's on my way to work. What's the downside of telling them in person?
nasman1993 said:
So I can just tell them I was updating to cupcake and it won't boot?
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Pretty much, just leave out the "I was updating.." bit. Blame the phone. "It said there was an update available. I hit OK, and it went dark..."
wddglr has a good idea about calling to save the trip. And a funny quote too.
EDIT: Missed your reply. Well, I don't have a store within an hour of me, so I would always wind up calling. If you have the choice though.. Might be easier to pull it off without worrying about the look on your face. Not sure of any other downsides, since I never deal with any stores.
Alright thanks so much. Since it's on my way to work, I'll just stop by at the T-Mo store and tell them. Hopefully my warranty is still in effect...
I literally just went through this if you've had you're g1 for less than a year just call tech support and they will send you a new one free of charge (you might have to pay the shipping depending on your insurence plan) good luck.
Thanks for the reply Supergoat. WAIT, you have to have an insurance plan to get it repaired?!?! Warranty alone doesn't work?!?!
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
Saiboogu said:
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
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This may be a stupid question, but do you have to return the old one?
I just got off the phone with them, and they told me they can't do anything since I bought the phone from craigslist. He gave me HTC's phone number and told me to call them, since they will be able to do something. I'll call tomorrow morning since they're closed now, and see what they say. The T-Mobile representative said he doesn't know how much they'll charge or if they'll charge me at all. Hopefully this works out.
I had a similar situation since I also bought my phone off craigslist. HTC kinda gives you that threatening if they notice anything was modified on the phone you get charged bit. I was fortunately able to downgrade the phone to an RC29 (are you sure you shouldn't be attempting to throw that on instead of 7) then I upgraded it up with normal rc33 then cupcake. They took it and replaced my mainboard (my phone was overheating and unable to charge a battery fortunately the T-Mobile star gave me one of the stores batterys from a display device which gave me enough time to downgrade and get back up to cupcake) and didn't charge me anything so I lucked out. Goodluck!
I just got off the phone with HTC. Before I bricked my G1, it was RC29. They sent me shipping instructions and everything, and said I should be paying only for shipping, and $39 or less for repair. Hopefully everything goes well. I'll post my results.
Sometimes you can lie and say you bought the phone from a tmobile authorized dealer and they will swap it out. Just say it was a t a booth in the mall. This has worked for me in the past.
Also for the info on TMobiles warranty policy, if the phone was bought from them or a authorized dealer they will replace the phone for free, if you tell them the thing won't turn on they will not make you go thru more then taking out the battery and SD Card then putting the battery back in. If you tell them the phone will power on they walk you thru a bunch of steps. On a couple of my exchanges the rep sent me out a new phone, battery and wall charger.
You do have to send the broken one back, they send you a shipping label with the refurb phone they send you. Within the first year of owning a new phone with TMobile, insurance is only used if the phone is lost/stolen, water damaged, you broke it on purpose or you tell them strait out "i was flashing the newest JACHero ROM and blam it bricked!"
just call and say your phone isnt working. thye will try to wipe it, tell them its not working. they will send you a box with the new phone. you send back th eother one. dont say **** you dont have to. just keep it simple. DO NOT TELL THEM ITS ROOTED.
Well I'm going to ship it to HTC today, and they should be replacing it for free (I hope). I did go through HTC with this, not T-Mobile. T-Mo kicked me after I told them I didn't buy it from them. I told HTC I bought it from a private seller and they were like "ok that's cool."
I too once freaked out (not to be confused with my earlier freekeout) when my JFroot-to-cyanogen-to-hero theme went AWRY, and bricked at the g1 logo....
I sat there thinking of how much I screwed this one up, and promptly realized that insurance covers anything....and yes I will say, ANYTHING.
there is no limit to a customers stupidity
so without hesitation i made my 13 minute drive.
waited 10 minutes for a tmobile rep. explained that i booted up my phone this morning and it never booted after 2 hours of pocket time....also threw in that ive been on hold for a good hour restarting and trying differnt tricks...
without any hesitation, she typed up a few things, checked in the back and i was onm my way....
she said that if anything happens to bring it back, and if the next 3 brick aswell, then they will automagically give me a NEW phone....IE DIFFERENT model...as to keep who she repeatedly referred to me as a good "customer" happy
so im psyched. they don't know how lucky they were. and my new (seemingly) faster dream are back at it...
just biding time for that XDA app to get out of beta (or atleast become more stabile)
So I got an OTA update the other day from T-Mobile. Applied the update and the phone rebooted.The phone no longer goes past the T-Mobile G1 screen. I tried troubleshooting myself and explained everything to T-Mobile on the phone to Tech Support. They wanted me to troubleshoot as well. I tried booting into recovery. I tried the home+power and the camera+power and the phone just starts and stops at the T-Mobile G1 screen.i know it's probably bricked but was wondering if anyone had any ideas. I asked tech support if I could get a replacement phone being that my G1 is still under warranty,they said no that the phone had to be returned within 14 days after purchasing it. What's the deal with this crap? Any thoughts and answers are much greatly appreciated!
Well a couple options, take it to the store, call t-mobile and tell them to eat your nuts since it was their software that bricked it or google up the corporate number and ***** and ***** till they agree to a replacement, don't curse or they will hang up on you really quickly
gridlock32404 said:
Well a couple options, take it to the store, call t-mobile and tell them to eat your nuts since it was their software that bricked it or google up the corporate number and ***** and ***** till they agree to a replacement, don't curse or they will hang up on you really quickly
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Yep everything he said, but also what they told you on the phone is crap. T-mo should replace it even after the 14 days. They did for me, just don't take no for an answer.
Your Phone has a one warrenty ... At least thats what I thought????
maybeoneday said:
Your Phone has a one warrenty ... At least thats what I thought????
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Whats a one warrenty?
andy_lowe02 said:
So I got an OTA update the other day from T-Mobile. Applied the update and the phone rebooted.The phone no longer goes past the T-Mobile G1 screen. I tried troubleshooting myself and explained everything to T-Mobile on the phone to Tech Support. They wanted me to troubleshoot as well. I tried booting into recovery. I tried the home+power and the camera+power and the phone just starts and stops at the T-Mobile G1 screen.i know it's probably bricked but was wondering if anyone had any ideas. I asked tech support if I could get a replacement phone being that my G1 is still under warranty,they said no that the phone had to be returned within 14 days after purchasing it. What's the deal with this crap? Any thoughts and answers are much greatly appreciated!
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Sounds like you got a stupid T-mo rep. Call back and tell them your phone is messed up... as long as you bought it directly from them, they will send you a replacement (minus the battery, sim card, and battery cover), and you will send back your phone (minus the aforementioned parts). Done.
uansari1 said:
Sounds like you got a stupid T-mo rep. Call back and tell them your phone is messed up... as long as you bought it directly from them, they will send you a replacement (minus the battery, sim card, and battery cover), and you will send back your phone (minus the aforementioned parts). Done.
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true.. make sure you remove your microSD as well.. i had to send back my samsung blast and left an 8gig stick in there... needless to say i was a little upset lol
Haha **** that, I know someone that got 3 [wink wink didn't think you'd like me saying your name] you can get your 1 replaced. Just keep asking do not stop. It's not a piece of chocolate its a $300.00 phone first of all and second of all it was they're update. Good luck!
Nah it's cool, it's no hiding that I am on my 3rd g1, I am not ashamed to say i 've bricked, this way I can say I am making sure someone doesn't repeat mine or anyone elses mistakes.
Also mine were all within the 14 day buyer's remorse. Oh and the cutest on xda, I prefer the most handsome, meanest pimp that has ever pimped on this planet, and I got a mean limp. To the op, keep *****ing if it was their fault, now even you did it on your own and are just covering your ass, it's ok, you are among many who have, but still keep *****ing anyway
I'm guessing you like it now?
*Sorry for the OFF TOPIC. Like way off, like as off as iPhone is to being cool... okay I killed it. ):
Much better, and yeah you didn't just killed it, you ran that **** over, stopped and backed up and than kept riding back and forth over it, thinking you were a dj
Return policy on G1's with warranty
Ok,so I bought the phone from a private individual but the T-mobile software is what actually bricked my G1. I was sad for about a day and am now getting over it slowly. I am currently using my Samsung SGH-t229 which was the free piece o' crap from T-Mobile. Thanks for all the response guys! I really appreciate all the comments and reading all the funny jokes and all. Anyways...if any of you have any ideas on returning the phone let me know. I keep calling T-Mobile and they say I can't return it and get a new one because I bought the phone from a private individual. Any ideas? Hit me up or let me know. TTYL guys!
i usually try to stay away from tmobile customer service, especially over the phone, but on my spare G1 the speaker just went all fuzzy and now even at the highest volume wont play anything, i know its not the audio on the phone since i can plug headphones in and everything plays just fine. so the question is, can i return my spare g1, which i did not get from tmobile, in place of my actual g1 that i got from tmobile and get this taken care of or should i just buy a new speaker off ebay. thanks guys, let me know what yall think.
i have a few friends that work at tmob here around town, i am trying to get ahold of them and see if they can get this worked out for me as well.
my opinion, call HTC and let them fix it. The G1's are all still under warranty, and they have a quick turnaround. I was VERY happy with all they did for me. It cost me $5 for shipping to them, they covered the repair and shipping back. WAY cheaper than Tmo charges for shipping. Plus, you keep your phone (they dont just replace it with a "refurb" like Tmo)
gospeed.racer said:
my opinion, call HTC and let them fix it. The G1's are all still under warranty, and they have a quick turnaround. I was VERY happy with all they did for me. It cost me $5 for shipping to them, they covered the repair and shipping back. WAY cheaper than Tmo charges for shipping. Plus, you keep your phone (they dont just replace it with a "refurb" like Tmo)
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alright sweet. i was just looking at the service manual, replacing the speaker doesnt look hard, but 5 bucks is a steal. time to get in touch with them, revert to stock firmware and ship it off. what was the turnaround?
took a couple days there (I sent it priority mail), it was there for 2 days and they called to tell me it was already shipped. The longest wait was for their FedEx ground service which took a week. I think you can request faster service if you pay it, I wish I had asked cause it was a LOOOOONG week.
gospeed.racer said:
took a couple days there (I sent it priority mail), it was there for 2 days and they called to tell me it was already shipped. The longest wait was for their FedEx ground service which took a week. I think you can request faster service if you pay it, I wish I had asked cause it was a LOOOOONG week.
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haha yea i know what you mean. luckily this is my spare and i still have my actual one. i was just doing some more reading in the manual and it says if audio if distorted or not clear to re-flash rom code. im going to try to go to another rom and see if audio is still fuzzy. it may just be a bad rom.
edit----- ok a flash of a different rom didnt do the trick. i am going to call up HTC on monday and get this straightened out. i hardly use the speaker, my phone is usually on vibrate, but no point in having an awesome device if EVERYTHING doesnt work ;-)
hmmm... ok, let me have some opinions on this, I am running fresh 2.3.3, oc 710, clear lock screen. At about 12 noon yesterday my touch screen stopped responding, BUT only at the top exactly where the notification bar is, I know this because I turned on Nexus Revamped Pro LWP and in settings I set the particles to spawn where I touch, I have not been able to pull down my notification bar since yesterday! Ok, stop and think of how inconvenient that is! Anyways, I have gone so far now as to wipe everything and go back to stock fresh 2.3.3(no kernel or any theming) and it still wont work, oh, sometimes when I go to hit the phone soft key(bottom of screen) THE DAMN NOTIFICATION BAR JUMPS DOWN! I am going nuts trying to solve this, the phone was dropped once two days after I got it(almost a year ago) and it has had a Zagg screen protector on it until yesterday because I thought that it might be causing the problem. So there is my rant with some information on the problem stuck in there, anyone have any ideas let me know before tomorrow morning, I will have to go back to stock and unroot so I can go to Best Buy(not so Best Buy) to exchange it.
Wrong forum, try a different rom. but I would unroot and take it back
Sent from my HERO200 using XDA App
oops!! my bad, mod please move it! this is set as my home page I forgot to click Q&A section!
I had the same problem a few few months ago. The same thing with the notification bar would not slide down, but if you press anywhere on the screen it will. I dealt with for a day or two until I couldn't take it anymore. I reverted back to stock 2.1 and went to the sprint store to get it fixed. The technicians there never heard about this problem and they couldn't fix it. Luckily I was still under a 1 year HTC warrenty, so they just exchanged it with no problem. Hope this helps you out, and good luck.
Sent from my HERO200 using XDA App
pinoy724 said:
I had the same problem a few few months ago. The same thing with the notification bar would not slide down, but if you press anywhere on the screen it will. I dealt with for a day or two until I couldn't take it anymore. I reverted back to stock 2.1 and went to the sprint store to get it fixed. The technicians there never heard about this problem and they couldn't fix it. Luckily I was still under a 1 year HTC warrenty, so they just exchanged it with no problem. Hope this helps you out, and good luck.
Sent from my HERO200 using XDA App
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Well, I tried 4 roms and stock 1.5 and 2.1 today and finally unrooted back to 1.5, I still am within my one year HTC warranty, I payed for a warranty at best buy(boooo!) and I happen to be out of town right now, so I go to the store here and they try to tell me I am not paying for the replacement program or warranty, AND I HAD ALL MY PAPERWORK IN FRONT OF THEM, so they finally said no we wont exchange it but we will send it off, it will be 3-4 weeks and we aren't giving you a loaner, so I said no and they gave me a special receipt and told me to go to any Sprint store and they would replace it....ANOTHER LIE, I went to FOUR stores scattered across Houston until a store even looked at it, I explained the issue and the said ok our tech will replace your screen or we will give you a new one it will be 30 min., ANOTHER LIE, 2 hours and 26 min later I was handed my phone by the tech and told that he had updated me to 2.1 and that my phone was fine, LIE. FIRST of all my screen wouldnt even unlock by touch(had to menu, menu) second I could still not get a proper response from my screen or even touch the T.B., second as soon as I turned the screen on it asked me to DOWNLOAD THE UPDATE, he didnt address the problem that he was told was there, he lied about doing the update, I lost it on this lazy ass, so he took my phone again, had it for under 3 min this time, brought it back and said here I updated it, I cant fix it, I cant give you one from our stock, you will have one in 3-4 days, again no loaner, THE UPDATE WAS STILL NOT EVEN DOWNLOADED, AND ONLY HALF OF MY BATTERY COVER WAS ATTACHED,I AM 376 MILES FROM MY WIFE AND 2 KIDS WITH NO PHONE. So at this point I just want to say, F*@# Sprint and F*@# Best Buy, I pay thousands a year for warrantys and bills, have payed at least the double the retail of my phone just in insurance(between our two lines) and you A$$'s reniged on everything that extra I pay for, when I do get my new one I will be canceling all insurance and warrantys and in 5 months when my contract is up IM GONE, you people have never done anything to honor your customer service agreements and I dont think I have ever heard anyone with a positive experience, SO F*@# YOU!!!! Ok my rant is done, just wanted to say to anyone even considering Sprint, dont do it unless you have the cash to just buy a new phone at full price if anything happens, they will screw you any way possible, been with them for coming up 5 years and they dont give a damn about anyone, RUN AWAY WHILE YOU CAN.
The actions of few almost never speak for the quality and character of All.
I've never had a problem with my service that wasn't resolved within an hour and a half by a sprint representative. I used to have the rumor and I soaked it once(replaced), my mother broke her screen and got it replaced, one time my charger port got so jacked up that they had to give me a new phone and the Rep offered to give me his old phone, ofcourse I said no and thanked him but that shows there are good folk in the company we have been buying service from for the better part of a decade.
I would gladly change my opinion if I ever saw a change in how they handle my wife and I as customers, I have just not seen it... OH, PLEASE tell me what store to go to, seriously, no sarcasm, I will go if its close(houston area), it is just very stressful and insulting to pay what we pay believing that they will hold up their end and being openly lied to...I know that my little flame out does not speak for everyone, it just helps to get it out.....XDA Group Therapy LMAO
I don't think I will ever buy a phone from best buy... If you try and have any warranty service done it seems to be a hassle for must people. Luckily I by my phones directly from sprint and I've never had a problem.
Sent from my Android for Telechips TCC8900 Evaluation Board (US) using XDA App
Ok, last update on my situation, I will try not to freak out, I am highly upset.
So, after days with a non-functioning phone, I go to the store and first of all, why does it take 15 min to walk behind the counter and pick up a packaged phone when I am the only customer in the store? OK, so my "New" phone came in, great right, wrong! I take care of my things, I am an adult that likes nice things and cant afford many, so when I get something I want I take extremely good care of it, my Hero was immaculate, spotless, and I have had it since a couple month after release, what they brought me was ****, it has scratches all over the screen(which is funny because he made a big deal asking me if I wanted the "screen plastic" taken off), the back cover has scratches on it, the back cover has a crack in it and is warped to the point that it will not stay on completely and there is a gap between the back cover and the phone, the metal band around the phone is loose, the hardware buttons are lose, I dont know who would call this a new phone but the poor thing has been badly abused, I almost feel bad for this poor Hero. So there it is, my experience yet again with Sprint and best buy. I feel like with the amount of money that I have payed total for "insurance" I should not be given a trashed piece of hardware. Sprint, is not all bad, I personally just have not had a good experience with them. Just be careful people.
So...I bought my HTC One in July of 2013 for retail price due to not having an upgrade and at the time being financially capable. I unlocked the bootloader, rooted it and used custom ROM's until a week ago when I got the unresolvable issue it not being able to charge anymore unless it was turned off. Now, today, it no longer charges when it's turned off and if I'm extremely lucky it's able to charge while being off for about 20 minutes before it stops.
My HTC One is absolutely useless now. I've called HTC and they told me that I still have 20 days of manufacturer warranty and that I could send in my phone if I paid shipping and they'd repair it for me, however I know they'll find out that I rooted (even though I'm back to 100% stock now) based off of the reports I've read about others. They end up making you pay for a motherboard which costs $200+ in repairs. Not only that, but I simply can't go 7-10 business days without my phone at work.
I called AT&T and the warranty there is gone now, so they refuse to help me in anyway as well. I can't sell the phone on Craigslist because it's broken and I can't even get a good deal at Best Buy I imagine for even $100 because of it being broken. I imagine they'll offer me like $40 for it.
$600 down the drain and 1 year later and I have a piece of junk in my pocket right now. I'm without a phone and do not have an upgrade to do anything about it unless I want to pay retail price for a new phone. My only option now I guess is to look into a cheaper Nexus 5 but even that is just not affordable for me.
Has anyone been in this situation? What the hell can I do?
Leather Sock said:
So...I bought my HTC One in July of 2013 for retail price due to not having an upgrade and at the time being financially capable. I unlocked the bootloader, rooted it and used custom ROM's until a week ago when I got the unresolvable issue it not being able to charge anymore unless it was turned off. Now, today, it no longer charges when it's turned off and if I'm extremely lucky it's able to charge while being off for about 20 minutes before it stops.
My HTC One is absolutely useless now. I've called HTC and they told me that I still have 20 days of manufacturer warranty and that I could send in my phone if I paid shipping and they'd repair it for me, however I know they'll find out that I rooted (even though I'm back to 100% stock now) based off of the reports I've read about others. They end up making you pay for a motherboard which costs $200+ in repairs. Not only that, but I simply can't go 7-10 business days without my phone at work.
I called AT&T and the warranty there is gone now, so they refuse to help me in anyway as well. I can't sell the phone on Craigslist because it's broken and I can't even get a good deal at Best Buy I imagine for even $100 because of it being broken. I imagine they'll offer me like $40 for it.
$600 down the drain and 1 year later and I have a piece of junk in my pocket right now. I'm without a phone and do not have an upgrade to do anything about it unless I want to pay retail price for a new phone. My only option now I guess is to look into a cheaper Nexus 5 but even that is just not affordable for me.
Has anyone been in this situation? What the hell can I do?
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if your 100% stock, and locked in the bootloader, not relocked or unlocked, and the tampered flag has gone, then just un-root it and send it to HTC, they will never know.
Seanie280672 said:
if your 100% stock, and locked in the bootloader, not relocked or unlocked, and the tampered flag has gone, then just un-root it and send it to HTC, they will never know.
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I'm "LOCKED" in the bootloader, S-On, not rooted and I'm using the stock RUU thing. I'm completely stock. However, I read that HTC has some sort of program or something that can see how many times your phone has been unlocked/locked or something and they end up wanting you to pay for that motherboard repair.
I mean, I guess I could try, I just hope they don't pull some sort of "Pay or we won't give your phone back" sort of deal.
Leather Sock said:
I'm "LOCKED" in the bootloader, S-On, not rooted and I'm using the stock RUU thing. I'm completely stock. However, I read that HTC has some sort of program or something that can see how many times your phone has been unlocked/locked or something and they end up wanting you to pay for that motherboard repair.
I mean, I guess I could try, I just hope they don't pull some sort of "Pay or we won't give your phone back" sort of deal.
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I know that Samsung have some sort of counter hidden inside them which can be read quite easily and shows how many times its been flashed and rooted etc,, but im not aware of HTC having it, personally, in its current status, I would send it, if they question it, tell them your brought it off a friend and don't know what he did with it before you got it, also if they do pick up on it, then just request they send it back rather than repair it.
Seanie280672 said:
I know that Samsung have some sort of counter hidden inside them which can be read quite easily and shows how many times its been flashed and rooted etc,, but im not aware of HTC having it, personally, in its current status, I would send it, if they question it, tell them your brought it off a friend and don't know what he did with it before you got it, also if they do pick up on it, then just request they send it back rather than repair it.
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Yeah, I'm doing that now. I guess I'll find out if I have the luxory of a replacement that will last me one last year, or if I'm out of a $500 phone. If I get the replacement, I can at least sell that thing on Craigslist when I get a new phone or trade it in towards my new one. This current one is just a piece of metal in my pocket.
Seanie280672 said:
I know that Samsung have some sort of counter hidden inside them which can be read quite easily and shows how many times its been flashed and rooted etc,, but im not aware of HTC having it, personally, in its current status, I would send it, if they question it, tell them your brought it off a friend and don't know what he did with it before you got it, also if they do pick up on it, then just request they send it back rather than repair it.
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I forgot about the HTCDev Unlock Token thing I just read in another thread. I used that when I unlocked my bootloader. Isn't that owned by HTC and they can see that I requested to unlock my HTC One? God damn it. This has me down as hell.
Leather Sock said:
I forgot about the HTCDev Unlock Token thing I just read in another thread. I used that when I unlocked my bootloader. Isn't that owned by HTC and they can see that I requested to unlock my HTC One? God damn it. This has me down as hell.
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In theory yes, but I nerver heard htc refusing to honor the warranty of a M7 if the phone returned with a stock rom, locked and s-on. Send the phone, i'm 99% sure they will repair it at no cost.
alray said:
In theory yes, but I nerver heard htc refusing to honor the warranty of a M7 if the phone returned with a stock rom, locked and s-on. Send the phone, i'm 99% sure they will repair it at no cost.
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I'm really, really hoping so. I even paid the $19.00 to get my phone back 3-5 days faster because I NEED it for work.
Leather Sock said:
I'm really, really hoping so. I even paid the $19.00 to get my phone back 3-5 days faster because I NEED it for work.
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You should be alright, should they question you, which I severely doubt, just act like you don't know ****. But definitely let us know how it goes.
Ajxx16 said:
You should be alright, should they question you, which I severely doubt, just act like you don't know ****. But definitely let us know how it goes.
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If I get a replacement I'll probably kiss the guy who posted the return to stock guide. He'll save me $350 for a Nexus 5 that will become obsolete in October and drop $150 and make me feel even worse while the Nexus 6 rubs it's nose in my face.
Just brought my phone to UPS to be sent back to HTC. I guess we'll find out in 2-3 days whether or not they're going to quote me for stupid repairs, or if I'll get a refurb phone for replacement with no charge. If I have to pay for repairs, I won't and I'll just get the phone back, sell it to Best Buy and buy a Nexus 5 I guess.
Crossing my fingers :/
Ajxx16 said:
You should be alright, should they question you, which I severely doubt, just act like you don't know ****. But definitely let us know how it goes.
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alray said:
In theory yes, but I nerver heard htc refusing to honor the warranty of a M7 if the phone returned with a stock rom, locked and s-on. Send the phone, i'm 99% sure they will repair it at no cost.
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Ah...and the stress is relieved. I just received a shipping notice via email saying I'll have my HTC One on Monday. Gosh that was painful.
I had this exact problem (would only charge when powered off) about a year ago. I returned everything to stock, sent my phone to HTC and they fixed it, no questions asked. Maybe others have had difficulty, but it all was fine for me.