Upgrade question - need your input - Touch Diamond2, Pure Q&A, Help & Troubleshooting

I'm hoping that some of you guys can help me sort things out and point me in the right direction on an upgrade strategy.
At present, I'm an AT&T customer on a monthly (because my contract expired) using an HTC TYTNII (not Tilt) with MEdia Net at $20/month. I like the new Pure but it just doesn't seem to make sense to buy a Pure from AT&T and spend $150 for the phone upgrade plus an additional $240 at $10/month for two years because I'd be forced into their $30/month data plan. That would make the phone $390, when it seems you can buy 'em all day at $240 on Ebay.
I'm also wondering why, if AT&T is willing to apply a $150 subsidy toward a phone purchase, that they wouldn't offer $150 as a credit to your account if, for argument's sake, you didn't want to upgrade your present phone. After all, what if I were content with my TYTN and wanted to simply renew and further subsidize the cost of the phone I already have?
So I'm wondering if any of you upgrade-savvy buyers know of a way that I can purchase a Pure/Topaz at a decent price, while still getting a subsidy from AT&T for renewing my contract and making another 2-year commitment while avoiding the strongarm tactics that force customers into a $30 data plan that does the same thing as their $20 data plan.
Hoping some of you experienced upgraders can help me sort it out.
Thanks!

Related

Buying a tilt from newegg?

Hey, i am planning on buying a tilt from newegg for 149.99 with 2 year activation. I am wondering if anyone here has done that yet, and if i need to make a whole new att account or if i can just add another 2 years to my old one that has already expired. Thanks much!
you need a whole new individual account with a new number.
VTECaddict said:
you need a whole new individual account with a new number.
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This is not true, you do not need a whole new individual account or need to sign up with a new number. If your contract is expired (as mine was) you can purchase this as an upgrade. At the end of the purchase process there is a field for number portability. You leave the box for "carrier" default, put your current number in the "number portability field", and enter your account number with the word "upgrade" at the end. This information was told to me by newegg's AT&T rep. I just purchased my phone from newegg tonight and successfully upgraded my account to a new 2 year plan all while keeping my current number and getting the $150 price.
rate plans and options from newegg
i bought the 8525 about 6 months ago from them. under there deal for 6 months. my contract with them is about up and i was going to cancel cingular (i know about the fee) and put a new account to buy the new phone.
i was originally going to pay the full price at the att store until one of the people there told me they couldnt sell it to me unless i got a pda plan. (there loss)
now, are there any special requirements from buying from newegg? are they going to require me to buy this data plan as well? currently im on the media net plan, and thats because of the cheaper price, and the fact that i dont use that much internet. is new egg or att going to "force" me to get that pda plan? and as far as newegg goes, when i bought the 8525, i was able to get the cheapest rate plan, nation 450. will i still be able to do this when getting the tilt?
unvaluablespace said:
i bought the 8525 about 6 months ago from them. under there deal for 6 months. my contract with them is about up and i was going to cancel cingular (i know about the fee) and put a new account to buy the new phone.
i was originally going to pay the full price at the att store until one of the people there told me they couldnt sell it to me unless i got a pda plan. (there loss)
now, are there any special requirements from buying from newegg? are they going to require me to buy this data plan as well? currently im on the media net plan, and thats because of the cheaper price, and the fact that i dont use that much internet. is new egg or att going to "force" me to get that pda plan? and as far as newegg goes, when i bought the 8525, i was able to get the cheapest rate plan, nation 450. will i still be able to do this when getting the tilt?
Click to expand...
Click to collapse
There are no "special" requirements for buying from newegg. The only requirements are that you sign up for a 2 year plan (either as a new customer or as an upgrade) and get any of the voice plans. All the voice plans that are available on AT&T's website are also available through newegg. They also have numerous additional data/text/media packages that slightly differ from what AT&T has on their website, but its generally the same. The only problem I had is that they do not have the Unlimited PDA data connect plan when signing up through newegg. I called AT&T and they said when I activate the phone I can upgrade my plan to the PDA connect without losing the newegg discount. (As part of the contract thru newegg, if you change any part of your plan, voice or add ons, to a lower cost plan within 181 days you lose the discount and have to pay back newegg $250. After 181 you are free to change your plan.)
Also, whoever at AT&T told you that you *must* get a data plan with the 8925 is full of sh*t. You are not required to buy a data plan with any phone besides the iphone. I would have asked to speak to their superior or called AT&T corporate on the spot to clarify.
You must have a plan when the rebate goes through. Dunno if ATT still has one but that was my experience buying it the Friday it came out.
That is a really good deal. Does anyone think AT&T would match that price if I go into the store? I guess if they cant I could always return it and go with New Egg.
Terms And Conditions
* If you purchase a new wireless communication service plan from AT&T (which is not a substitute for an existing service plan you have with AT&T) through Newegg.com, and purchase a new wireless communication device, such as a cell phone, from Newegg.com, as part of the same order, the price for the device will include a discount of $250.00 (the "Equipment Discount"). YOU MUST REIMBURSE NEWEGG.COM THE AMOUNT OF THE EQUIPMENT DISCOUNT, IF YOU DO NOT MAINTAIN THE WIRELESS COMMUNICATION SERVICE PLAN PURCHASED AS PART OF THE ORDER IN GOOD STANDING FOR A MINIMUM OF 181 DAYS AFTER ACTIVATION. The wireless communication service plan will be considered "not to be in good standing" if:
You fail to pay the balance due by the payment due date in any month.
You cancel the service.
You change the service plan to a different service plan with a lower monthly service rate.
You transfer the equipment to another service plan.
You transfer any phone number associated with the service plan to another service plan.
You use the service plan purchased as part of the same order to replace an existing service plan you have with the same company.
You authorize Newegg.com to initiate a charge to the credit card or other payment method you used to purchase the Equipment in the amount of $250.00, the Equipment Discount, if it is due.
pmow said:
You must have a plan when the rebate goes through. Dunno if ATT still has one but that was my experience buying it the Friday it came out.
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Do you mean just a voice plan? When I ordered mine on friday I do not think you were required to have a data plan added on, only a voice is required IIRC. I got a data plan anyways so it didn't make much of a difference to me.
I think the part that is screwing most people up in the terms that slcui56 posted is this part:
"* If you purchase a new wireless communication service plan from AT&T (which is not a substitute for an existing service plan you have with AT&T) through Newegg.com, and purchase a new wireless communication device, such as a cell phone, from Newegg.com, as part of the same order, the price for the device will include a discount of $250.00 (the "Equipment Discount")."
You can not substitute for an existing plan if you are still under contract. I had a plan with AT&T but my contract was up, so this replaced my existing plan. I think newegg/AT&T could have worded this better.
sclui56 said:
Terms And Conditions
* If you purchase a new wireless communication service plan from AT&T (which is not a substitute for an existing service plan you have with AT&T) through Newegg.com, and purchase a new wireless communication device, such as a cell phone, from Newegg.com, as part of the same order, the price for the device will include a discount of $250.00 (the "Equipment Discount"). YOU MUST REIMBURSE NEWEGG.COM THE AMOUNT OF THE EQUIPMENT DISCOUNT, IF YOU DO NOT MAINTAIN THE WIRELESS COMMUNICATION SERVICE PLAN PURCHASED AS PART OF THE ORDER IN GOOD STANDING FOR A MINIMUM OF 181 DAYS AFTER ACTIVATION. The wireless communication service plan will be considered "not to be in good standing" if:
You fail to pay the balance due by the payment due date in any month.
You cancel the service.
You change the service plan to a different service plan with a lower monthly service rate.
You transfer the equipment to another service plan.
You transfer any phone number associated with the service plan to another service plan.
You use the service plan purchased as part of the same order to replace an existing service plan you have with the same company.
You authorize Newegg.com to initiate a charge to the credit card or other payment method you used to purchase the Equipment in the amount of $250.00, the Equipment Discount, if it is due.
Click to expand...
Click to collapse
So if I'm interpreting this correctly it looks like this offer is not eligible for a upgrade and only for new customers.
cripwalk said:
So if I'm interpreting this correctly it looks like this offer is not eligible for a upgrade and only for new customers.
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Did you bother to read this whole thread? Yes you can use this deal as an upgrade if you are not already under a contract. I just did this on friday.
marm0lade said:
Did you bother to read this whole thread? Yes you can use this deal as an upgrade if you are not already under a contract. I just did this on friday.
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Yes, I did read the whole thread and you dont need to be rude about it. I do realize that you spoke to their AT&T rep but it seems to contradict their own terms and conditions that you need to agree to when you purchase the phone on their website. To me it seems that they could potentially charge you $250 when you do it as an upgrade. Did you ask the rep about this when you spoke to them?
I notice one can select Media Max off the newegg deal, is Media Max ($19.99) enough for the Tilt? IOW, could I use the IE on the tilt with MediaMax or is MediaMax intended for WAP access.
marm0lade said:
There are no "special" requirements for buying from newegg. The only requirements are that you sign up for a 2 year plan (either as a new customer or as an upgrade) and get any of the voice plans. All the voice plans that are available on AT&T's website are also available through newegg. They also have numerous additional data/text/media packages that slightly differ from what AT&T has on their website, but its generally the same. The only problem I had is that they do not have the Unlimited PDA data connect plan when signing up through newegg. I called AT&T and they said when I activate the phone I can upgrade my plan to the PDA connect without losing the newegg discount. (As part of the contract thru newegg, if you change any part of your plan, voice or add ons, to a lower cost plan within 181 days you lose the discount and have to pay back newegg $250. After 181 you are free to change your plan.)
Also, whoever at AT&T told you that you *must* get a data plan with the 8925 is full of sh*t. You are not required to buy a data plan with any phone besides the iphone. I would have asked to speak to their superior or called AT&T corporate on the spot to clarify.
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Click to collapse
At New york in Manhattan (Times square and 42nd Street)
they said it's required... I argued with the employee (after asking nicely.. then he replied being stupid...saying that the cellphone wouldnt work without the pda plan)
then I spoke to one of the superiors to be told the same.
I headed to best buy in 43rd street and 5th avenue, at the best buy mobile section they have it without requiring a pda plan or any internet plan at $250 cash/credit whatever
without ever sending rebates forms or anything like that.
I could have gotten through new egg or cheaper but i dont have the patience to wait for it to arrive.
I wanted it at that moment so thats why i got it at best buy mobile thing.
wut if i purchase a tilt off new egg with the 59.99 plan then i down the plan once i get the device... wouldi have to pay regular price cause i didnt stick wit the plan?
*edit*
forget it that answers itself on the newegg site
cripwalk said:
Yes, I did read the whole thread and you dont need to be rude about it. I do realize that you spoke to their AT&T rep but it seems to contradict their own terms and conditions that you need to agree to when you purchase the phone on their website. To me it seems that they could potentially charge you $250 when you do it as an upgrade. Did you ask the rep about this when you spoke to them?
Click to expand...
Click to collapse
Yes, I did ask the AT&T rep and I expressed this in my first post:
marm0lade said:
This is not true, you do not need a whole new individual account or need to sign up with a new number. If your contract is expired (as mine was) you can purchase this as an upgrade. At the end of the purchase process there is a field for number portability. You leave the box for "carrier" default, put your current number in the "number portability field", and enter your account number with the word "upgrade" at the end. This information was told to me by newegg's AT&T rep. I just purchased my phone from newegg tonight and successfully upgraded my account to a new 2 year plan all while keeping my current number and getting the $150 price.
Click to expand...
Click to collapse
Edit:
I should be more clear. I specifically asked the AT&T rep if this could be used as an upgrade and if I would still get the discount. They said yes, and gave me the directions for using this as an upgrades as I explained above. I'm not sure why people are doubting this as I myself purchased it as an upgrade. The receipt is sitting right next to me. I did not mean to come off as rude.
marm0lade said:
Yes, I did ask the AT&T rep and I expressed this in my first post:
Edit:
I should be more clear. I specifically asked the AT&T rep if this could be used as an upgrade and if I would still get the discount. They said yes, and gave me the directions for using this as an upgrades as I explained above. I'm not sure why people are doubting this as I myself purchased it as an upgrade. The receipt is sitting right next to me. I did not mean to come off as rude.
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do you know if this deal can be done as an upgrade in a family plan? im out of contract on my line with my family plan and want to upgrade to this phone??
sirccchar said:
do you know if this deal can be done as an upgrade in a family plan? im out of contract on my line with my family plan and want to upgrade to this phone??
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Click to collapse
same here...im out of contract and im in a family plan...would i be able to upgrade jsut my line and get it from newegg for 149?
edit: no they dont allow family plan upgrades right now..i just asked
I originally ordered a Tilt from Wirefly on the 13th for $99.00 ($100.00 data plan rebate). Even though their website and sale staff said it was in stock up until Thursday, the phone is back ordered. Since none of the sales or support staff can tell me when or if they will be getting new Tilts, I canceled my purchase.
I spoke with Newegg this morning and was told they had 74 of the Tilts in stock (as of 7:15am PST). I promptly placed my order and was assured that one of the phones in stock will have my name on it!
I think $50.00 more is a bargain to no longer have to deal with Wirefly!
As for my terms, I am Verizon transfer. I was told (by Newegg) that all I had to do was sign up for a new service with a voice plan. There was no minimum voice plan purchase.
I did ask the Newegg rep about people who wanted to upgrade their account and their rebate requirements. I was told that if someone has a current contract (for example: 450 min) and wanted to "upgrade" to a higher rate (for example: 900 min) while they are still under contract, the rebate would not apply and their credit card would be charged $250.00 after the phone was activated. The rep told me that if someones contract ended and they were to "re-new" their contract than the rebate would be valid.
I think people here are getting the terms "new" and "upgrade" confused with each other.
Anyways, I am looking forward to receiving the phone!
jimlivingston said:
I originally ordered a Tilt from Wirefly on the 13th for $99.00 ($100.00 data plan rebate). Even though their website and sale staff said it was in stock up until Thursday, the phone is back ordered. Since none of the sales or support staff can tell me when or if they will be getting new Tilts, I canceled my purchase.
I spoke with Newegg this morning and was told they had 74 of the Tilts in stock (as of 7:15am PST). I promptly placed my order and was assured that one of the phones in stock will have my name on it!
I think $50.00 more is a bargain to no longer have to deal with Wirefly!
As for my terms, I am Verizon transfer. I was told (by Newegg) that all I had to do was sign up for a new service with a voice plan. There was no minimum voice plan purchase.
I did ask the Newegg rep about people who wanted to upgrade their account and their rebate requirements. I was told that if someone has a current contract (for example: 450 min) and wanted to "upgrade" to a higher rate (for example: 900 min) while they are still under contract, the rebate would not apply and their credit card would be charged $250.00 after the phone was activated. The rep told me that if someones contract ended and they were to "re-new" their contract than the rebate would be valid.
I think people here are getting the terms "new" and "upgrade" confused with each other.
Anyways, I am looking forward to receiving the phone!
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Click to collapse
74 phones huh? I placed my order Friday so hopefully one of those has my name on it. It better be on the way!!!!

free tilt ideas or discount?

anyone kno how to trick att or have any ideas how to get a tilt for discount or even a free one? or anything in how to get around the system of att and get a new or discounted tilt?
i don't know about discount but when i bout my tilt at my locatle at&t store in the middle of November, i told them the price amazon had it for which was like 150 at the time and they matched it, it was an actual store by at&t not an authorize dealer or anything so you can try to get a price match and see if you get anywhere, not the catch is that you will have to sign up for a data plan etc. but unlike amazon which you cant change your plan for at least 6 months to get the discount, the at&t store doesn't have that clause, i guess because amazon is basically getting commissions form at&t
When I went into an at&t store about two weeks ago (privately owned) they would not match the price exactly. They justified this move with the difference in data plans (a phone with wifi and you want me to pay how much a month for data?). So because the service plan I chose didn't match up one for one to some e retailer's price I wasn't able to get their price. Moral of the story, you should ask nicely with a smile : ).
Newegg base has dropped their base price ($469.00 after rebate)
A Tilt with a 2-yr contract is down to around $125.00 (no data plan required).
Just ask if they can price match NewEgg. You're gonna need a new contract, though. For me, my phone at the time was off contract, so I could cancel it without any fee, so I just canceled it and got a new number and new contract for $200 - $50 MIR.
i heard like when u have ur tilt, u can call att and tell them that ur phone is giving u problems or wutever and try to get new ones, how much is the fee for a lost phone, (but not really) just try to get a new tilt?

Trying to get out of tmobile contract. tips?

The whole reasoning switched to Tmobile (besides the obvious). Was to get a cheaper phone bil. Now for various reasons they wont let me transfer to my dads unlimited family plan. So I want out of my contract. Any tips or suggestions? I know I can get out if they change my rates right? Is there any websites that will keep me on top of that? Thanks.
Hmm, maybe you should go to a different store or try through online chat. They let me move a contracted phone to my Even More Plus account. The only thing is, the phone remains in contract but at the cheaper non-contract rate. Once that one phones contract expires, I'm fully contract free. I did it all through the online chat.
never
ever sign another contract......
but for now ask to be released, then if the disagree just pay the fee and then setup a no contract account, buy a phone outright and remember the lesson. carriers only have contracts because they have no reason for poeple to stay.... sorry

Sign The Petition: Get Rid Of Contracts For Wireless Service

Getting rid of carrier contracts is a win for customers. Verizon's CEO, Lowell McAdam, has already expressed his willingness to do away with them if consumers speak loud enough about it. So here's your chance: sign this petition to tell Verizon to end carrier contracts and create an affordable way for consumers to purchase their devices. If you're a current customer, you don't have to switch carriers or have plans to switch carriers. I've been a long-time Verizon customer and I don't see myself ever leaving; but I want that choice myself; I don't want them making it for me and imposing stiff penalties if I do decide to leave.
T-mobile Did It, Why Cant Verizon And Then The Others Do It Too? Lets create a ripple effect in the wireless industry! Thanks For Your Support.
Sign Here: Change.Org/Petitions
Becool0130 said:
Getting rid of carrier contracts is a win for customers. Verizon's CEO, Lowell McAdam, has already expressed his willingness to do away with them if consumers speak loud enough about it. So here's your chance: sign this petition to tell Verizon to end carrier contracts and create an affordable way for consumers to purchase their devices. If you're a current customer, you don't have to switch carriers or have plans to switch carriers. I've been a long-time Verizon customer and I don't see myself ever leaving; but I want that choice myself; I don't want them making it for me and imposing stiff penalties if I do decide to leave.
T-mobile Did It, Why Cant Verizon And Then The Others Do It Too? Lets create a ripple effect in the wireless industry! Thanks For Your Support.
Sign Here: Change.Org/Petitions
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I've been a long time T-mobile customer. It's not that straight forward. I asked about going from my current contract to a non contract plan. Problem is, my four lines all have contracts. I had to buy out my current contracts to go to a non contract. I would have to pay $600 before I was able to go to non contract plans! :banghead: I would have to wait a year or so before that price will go down to a reasonable price. Now, the deal is, it's a "non contract plan. You pay a down payment on a phone, then pay it off in two years. Hmm, what happens if you want to leave in a month after you get your contract, that's right, you owe the balance of a phone. But, at the same time, you can bring an old phone to sign up with Tmobile. It has its positives, and negatives
LoopDoGG79 said:
I've been a long time T-mobile customer. It's not that straight forward. I asked about going from my current contract to a non contract plan. Problem is, my four lines all have contracts. I had to buy out my current contracts to go to a non contract. I would have to pay $600 before I was able to go to non contract plans! :banghead: I would have to wait a year or so before that price will go down to a reasonable price. Now, the deal is, it's a "non contract plan. You pay a down payment on a phone, then pay it off in two years. Hmm, what happens if you want to leave in a month after you get your contract, that's right, you owe the balance of a phone. But, at the same time, you can bring an old phone to sign up with Tmobile. It has its positives, and negatives
Click to expand...
Click to collapse
Well, you'd have to remember the basic principle. Nothing is free in this world, as so you will have to pay for the phone you bought and nothing more if you decide to leave. Keep in mind, you can pay as much off as you'd like overtime if you dont pay in full from the start. I think getting hit with your device fee is the same as breaking your 2 year contract fee. They both equal the same more or less....
Lets say that you want to pay $100 instead of the regular $70/month, which btw includes your $20/month device fee. Then you would be paying $50 and effectively paying off your phone much quicker. Its definitely better than a car loan as it doesnt incur interest.
Above all, I think if you payed for your phone in FULL from the start -meaning your on prepaid- then your OPTIONAL monthly payment should be lower and not the same as someone on a postpaid plan. The other carriers love to charge the same amount of money for postpaid vs prepaid.
Bump
Seriously no support? You'd rather be forced to buy phones with contracts?

[Q] Question about an Amazon.com GS5 upgrade...

TL;DR - I have an extra SM-G900A that I got for $1, can I sell this to someone else without it jacking up my personal ATT account?
2 years ago I upgraded to a GS3 by getting AT&T to price match a Black Friday deal for $1.00. Since I am now out of contract, I decided to try it again. This year I got a lot more resistance from AT&T and the Monday before thanksgiving I saw that Amazon.com was offering up the same deal of the GS5, the only catch would be that I would lose my grandfathered unlimited data. After talking with ATT customer support, I got a notated assurance that if I upgraded via Amazon, that ATT would restore my grandfathered data.
So at that point I pulled the trigger, and bought the phone via amazon.com for $1.00 .
An hour later, a previous CSR for ATT called me, and told me that she had gotten the authorization to price match the phone for the black friday deals, and that it would just run a new 2 year contract on the existing talk & data plan. (Grandfathered and all) So I accepted that offer, and attempted to cancel the Amazon order, but it had already been fufilled, and I had to wait until it arrived before I could return it.
So my real question after all of this background is: If I sell this phone to someone who wants it (say someone who had their's stolen for example) would they be able to use the phone without jacking up my account? (going onto a new data plan that would kill my grandfathered data?)
I think that I could, but I would need to remove the SIM card that was provided in the box, that way another ATT customer would just be able to put their active SIM card in, or go to an ATT store and ask for a new one to be issued. Thoughts?
You'll want to return it to Amazon.
Part of the reason Amazon usually gives a little better deal than the carrier directly is that they get an additional kickback from the carrier. So, if you don't keep the device active for at least 6 months, Amazon will come after you for more money. This is described in the agreement you sign off on when you order the device. This is in addition to any ETF trouble you'll get from AT&T -- they won't subsidize both devices for you on a single line!
I don't think it'll screw up your account though (the damage may have already been done by ordering the phone in the first place).
The total of both penalties might actually be less than the retail price of the device, but probably more than you could get selling it to a 3rd party. I don't see any way you'll actually be better off reselling the extra phone.

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