Connection Problems. HELP! - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi all,
I'm new to windows-base phone, there are two problems that I have with my TD2, and I don't seem to find the answers on the forum.
For some reasons, my TD2 has no problem of updating weather, but it cannot go online at all. I don't how to fix it. Recently, it pops up two windows constantly,
One says " Cannot Connect. Dialed: The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
Second one says: "There is a problem connecting to the GPRS service in your registered home network."
I bought my phone in Hong Kong, and I just installed Hard-SPL to change the language back to English. Ever since I installed it, the phone keeps popping up those two windows. I have tried to re-installed it, it worked until yesterday. I also tried factory reset, it is still not working. I really don't what the problems are and how to fix them.
HELP, PLZ!!!!!!!
Thanks,
Avril

Just a thought: borrow a SIM on a different network from a friend and replace your SIM with it, and the phone should offer to import the new network settings.
Then put your SIM back and the phone should re-import your network settings again. It's just a stab in the dark really...
The other thought (which affects users in the UK on t-mobile) the phone imports a "proxy server" setting from the SIM which is wrong. You have to delete this in Settings/Connections before you can go online with Opera.

I tried your thought #1, but it didn't work. I don't live in UK. I'm USA, and using AT&T. Are there any other ways that I can do it?
Thanks,
Avril

Related

Help - SMS won' work and O2 have no solution atm.

Got my ignito the other day and realised yesterday that I haven't received any texts. The girlfriend also asked why I hadn't replied to her messages, and when I tried to send a message it comes up with:
Your text cannot be sent, check service center address in settings
Click to expand...
Click to collapse
Have looked through the settings and cannot find anywhere where to input the service centre number for O2. Also tried t O2 and O2 service settings programs in the program list, and they have problems connecting to retrieve any settings. Also on the O2 customer forum other people don't seem to have this problem.
Also have called customer services and even they are a bit unaware and wern't even in the know that this phone had been released. The data service guy over there hasn't even got any settings to push to the phone and has gone off to look for some.
Any ideas ?
Edit: The technical guy talked me through going into strat->settings and the phone area, then clicking on services and the 'voice mail and text messages' then retriving the settings to get to the message centre number. But when i do this the error thrown up says:
Cannot read settings from the network, try viewing settings later or disconnect data connection and try again.
Click to expand...
Click to collapse
Tried taking out battery and a hard eset and nothing has helped. The only thin I have done to the phone is update to HARD-SPL but have not flashed a custom ROM yet. Could this be the problem at all, as I didn't test the SMS before updating this ?
CHeers
Might not help but have you tried removing sim and replacing?
ytboy4 said:
Might not help but have you tried removing sim and replacing?
Click to expand...
Click to collapse
Ye the customer service guy got me to do that, and reset, but still the same. Just tried it again and still nothing. Will try my friends SIM card in the ignito to make sure it isn't my old SIM card.
Just managed to send an MMS to someone on the desk next to me at work, so just seems like MMS. Fiddling with different settings in the MMS, like gateway number ports etc, and MMS still works with a number of possible settings but no SMS.
Really hope I didn't screw it up with the HARD SPL, but will try other versions of that tonight.
Cleaned the SIM and nothing, plus a big thing I CAN RECEIVE TEXTS, but still can't send them. But in the phone settings area I can connect to the network for all the other options like call barring, caller ID, call forwarding, and call waiting, just not the voicemail and SMS option.
Lol comedy of errors.
start>settings>connections>advanced network
SMS Tab
there will be 4 possible settings here.
I sugest you try each of them, with a powercycle between each attempt just for good measure.
I had this on T-Mobile - the Sim didn't input the settings on install.
Go to phone > menu > options > services > voice and text settings and click get settings, you can try to input the service centre if it isn't there or wrong.
Cheers for that boys but still no luck. Tried all the GSM GPRS settings in the SMS tab and still the same.
ericson68, tried that lots the day I realised i was having text problems, plus the guy on the phone from O2 got me to try that, but as soon as i click on the SMS/voicemail settings tab it rejects it and says unable to contact. All other tabs on there can be conected to, like call baring etc, just the texts one which is screwed.
O2 have offered to give me a new one when a courier comes to collect the old one. only problem is my billing address is my parents house where the box is, so have to send the phone back to them tomorrow through our royal fail post system. Special delivery time I think.
Could the hard SPL upgrade have affected this in anyway, Im still running the ROM that came with it though ?
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
ytboy4 said:
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
Click to expand...
Click to collapse
The phone is O2 branded and has O2 software on it as well.
I have just hard reset it without the SIM card in and it installs some O2 things going through the progress bar, and also brings up a page to do with O2 GPRS settings and automatically configuring it.
another try
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
stefan0290 said:
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
Click to expand...
Click to collapse
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
-Ad- said:
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
Click to expand...
Click to collapse
Hi
Is it possible to type in the number and tap ok. That should initiate the phone/network with the message center number..
If there is a number there, what number is it?
stefan
Change the SIM card
Hi,
if you search the forum you will see that several people have the same problem, including myself...
Anyways, only solution (so far) is to change the SIM card. So just change your SIM card with your provider and it should work (this is probably free or really cheap anyways, you keep the same number etc.).
I have an unlocked Diamond and the same problem. Only my SIM card with Telenor provider does not work. Other Telenor cards work and also cards from different provider work.
So just change the SIM card and it should work (some people already tried it and it worked, I am too lazy to go to the store, but I will do it soon. until then I have another SIM card (different number) which works fine)
Cheers!
was this number ported to o2, or was it a new contract?
i had the same problem in the first 24 hours, worked fine after that.
Hey
Sorry didn't reply. Just after my last post I tried a friends SIM card at work and it worked fine, so must be my old sim card (5 yrs). My contract was an upgrade and have been with O2 for those 5 yrs.
New card on way to me now, thanks for all the help !
Custom ROM time this weekend

Loosing network signal

Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.

...really need help, 24 hours to go!

Hello everybody, I'm writing you from UK, where I bought a second-hand G1 (absolutely perfect!!! really good). The phone is T-Mobile branded and factory-default cleaned. Once I got it, placed my italian H3G sim inside, and (of course...) it told me that it was locked. I purchased a key (...I know may I could do without it... but very few time to spend, these days) and it was succesfully sim-free. Then I reebot it, and start the acrivation... that doesn' run!!! I insered the correct APN parameters, I also tried with a UK O2 and Vodafone sim, but, problem is that the gsm segnal level (small icon on the top with 4 vertical bars) is not giving signs of life, and it has a small "cross" on the left side. Of course I can't get the registration... I can't get the line!!!! why does it happen??? all the sims are correctly recognized (ask for the pin and the "no sim" messages and icons are off), but no way to go over...
Please, help me in any way, just 1 more day here, then I'll go back to Italy... far from the shop!!!! HEEEEEEEEEEEEELP!!!!!!!!!
If you type:
reboot
and press enter. If the phone reboots you can have a chance, if the phone does not it means its on a updated version which you will have to downgrade. While downgrading i recommend going up to Rooted versions of android. Although you might not need it.
You should look here:
http://forum.xda-developers.com/showthread.php?t=442480
and/or here:
http://forum.xda-developers.com/showthread.php?t=452316
You can get through your problem, if its just the registration. by simply following a few of the instructions in the first link combined with some of the instructions in the second link.
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
thanks gor your answer.... I have been to those links THOUSANDS of times, within yesterday night and today... but I really can't get a solution. I can't go over the "error connecting to server" page :-(
The worst problem is that I really don't have time NOW, but I'll have it at the end of the week; I know I'd get a solution, working on that... but really I can't. But whay do you think about the absence of segnal? is it normal?!?
Tomorrow morning I'll find the way to buy a T-Mobile original sim and try to see what happen. . . . . . but that's strange!!!!!!!! not normal... i insered a correct code (generated from the IMEI), the answer was "unlocked", free for others carriers.... BUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!! :-( tic tac tic tac. . . ..I don't have time!!!!!!!! :-( nobody experience this strange problem?!?
jashsu said:
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
Click to expand...
Click to collapse
...oooooops... really sorry, I was wrong. Can you link me to the correct place??? I'll move there immediatly...
jashsu said:
@tony_m78: You should probably post what apn settings you are using.
Click to expand...
Click to collapse
...I don't think the problem is the APN, I set the correct one (from Wiki) for H3G Ita and for O2 UK (these are the sim I tried with); the problem is that the segnal is ZERO, like the sim is not present... BUT IT IS, it ask me for the pin and accept it....
Can you manually select the network to connect to? Settings>Wireless controls>Mobile networks>Operator selection
Are you sure radio is working on this phone? Maybe it has some physical problems (like bad gsm chip)... Or - maybe you have sim cards not acceptable in UK.
Try with T-mobile sim first. If not working:
I would try to factory reset device some times, if it don't help I would try to reflashing it (firmware and radio). But in your case I think you should ask about this situation in shop where you bought it (if you have warraty) first.
Data plan?
I had a similar problem when I got my APD1 phone in the US. When I returned to the UK, I put in my Tesco SIM and the phone signal strength icon had an 'x' indicating not connected or no signal. Eventually I used my home wifi to activate the phone. After the phone was activated, the same SIM was able to connect and the signal strength icon worked normally.
BUT, it turned out that all I probably needed to do was to have a SIM with a data plan (which mine didn't at the time) <<BLUSH>>
Have you confirmed that your SIM has data turned on?
Of course ensuring that the APN settings are correct is also necessary. (But it sounds like you did that)

Nexus isn't finding network :mad: Help is needed

My Nexus was on 5.0.41, all working sweet, then it stopped "finding" the network. No update, flashing or anything was done prior to the problem.
I tried a SIM from another provider, but still - the "No Service" is written on screen, and when I try to search for networks, it says "Error searching for networks".
I then tried the following ideas (nothing helped):
- Reflashed the Radio image.
- downgraded the Radio image.
- Upgraded it again.
- Flashed the Stock ROM (unrooted and rooted).
- Flashed CM5053.
All was done with wipes as needed.
Any suggestions will be more than welcomed!
Can the device just get bricked like that? with no reason?
It sometimes identifies the SIM's provider (Orange for example) but always with No Service.
It sounds like your SIM card slot isn't holding the card in tight enough to make full contact... try putting a business card, cut down to size, between the SIM and the phone's frame (note, not the contacts side, but the back side) to force the SIM down onto the reader tighter.
If that does nothing, not sure what to tell you?
it didn't help
I'm Italian and I have the same your problem .. I only work in 2G GSM'...ve tried to see if you do so?
I opened another tread here Forum
You need a new SIM.
I just had this problem on Friday. The SIM some how falls of the network and your provider network will not allow it to reconnect.
I can't remember, but if I am right Orange is owned/owns by T-Mobile. Hence they have the same network.
The puzzling part about this is why it happens. This is the second SIM I have gone through with my N1, I also had one go with my G1, my sister bought that G1 and the SIM went out again. My mom bought her G1 same day as me and hers has died once. My friend has a MT3G and his has died two times now. I find this extremely annoying.
I tried every suggestion on the internet for repairing or troubleshooting a SIM. It is a waste of time. Well, everything short of dropping it in isoproply alcohol to clean the contact.
I tried a 2G and a 3G SIM on mine, and had the same result, so my problem is different.
My device just doesn't register with the network, no matter what provider or SIM generation I choose.
Can I ask for a RMA if I unlocked the bootloader?
I do not know you definitely do not pass it under warranty
Ryan then you say you clean the contacts of the nexus or the sim with isopropyl
Mine is now doing that as well and so far everything that I tried isn't fixing it. I get it to connect briefly with edge and then nothing. I am going to try a new sim tonight after work and see if that helps, otherwise unsure of what to do after that...anybody got any answers or suggestions?
I've been suffering from this... have an RMA coming but I got mine to work. Make sure you also have CDMA preferred on there or whatever the default is. If it says unknown you have to reboot the radio somehow. I pulled my battery, waited 5-10 seconds. Then i went and checked airplane mode on and off. Then i checked the service menu again. I can't remember if i had to pull the battery another time but it came back from "unknown" to cdma preferred. You can also try turning the radio on and off via the service menu. Finally select your radio bands for your region by pressing the menu button under phone information again in the service menu and select radio bands. I'm not sure if automatic is a good or bad idea but it couldn't hurt testing it if you still have some issues even after selecting your region specific bands. After this you should be able to maybe search and register or you may need to turn the radio on and off again via airplane or the service menu. I played around with it alot to get it running again.
Also I'm tmobile usa using the one for t-mobile bands. I'm not sure if CDMA preferred is a world wide setting or if its gsm or something else.. but the bands are specific to your region definitely.

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
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Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
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Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

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