Help required with MDA Compact faults - Touch Diamond, MDA Compact IV General

Hi, I am in need of some help with my MDA Compact which is on a T-Mobile contract.
I am having a number of issues, a lot which have occured since I got it just over a year ago but I have lived with until now. The main issue I have with it now which is quite a major issue is that I am not receiving all of my calls!
I have had a number of people say that they cannot get in touch with me as their call to my phone goes straight to answerphone as if its switched off or has no signal. I then later get a text from T-Mobile saying I have a missed call. Now I know its not turned off and this fault is occuring in full strength signal areas so I assume it is a fault with the phone or software.
I was told by T-Mobile that they needed to send it away and it would be upto 2 weeks before I got it back, I cannot do without it for that long and my old Vario II's battery has died now so cant use that. They said it would just have a software update and I could do that myself.
The other issues I have had with it include....
Turning on screen and it totally freezes, nothing works including the power button, I have to remove the battery.
Press phone button to make a call and it takes me to the programs screen, this happens 2-3 times before sorting itself out.
Internet page gets stuck in ladscape mode or slow to return to portrait.
Hanging in screens and buttons slow to react
Crazed screen as if the screen is cracked, rebooting it is only cure.
On the make call screen, last two dialled numbers appear but keypad is missing although when you press the screen where the numbers should be they appear as each is pressed.
When receiving a message the phone vibrates and will not stop, it continues until phone is turned off.
I sometimes get a phantom unread email that is not there, have to delete email account and set it back up again to clear it.
Back of phone gets very hot when using Web 'n' walk
Also I have Sync'd with my old computer at work last year which was fine. I have downloaded Activesync 4.5(I think) to my laptop and connected my phone to try and back it up. It Sync's but will not copy any contacts, it says I have to disconnect device, download Outlook & open it but I already have Outlook(I have XP home edition 2002 SP3 & Outlook Express 6)
There have been many other faults which I cannot remember right now, I love the phone but I will end up binning it soon if I cannot sort it.
Now heres the problem, I would like to back up all my contacts etc then upgrade my phone but without voiding the warranty. Thing is I have not got a clue where to start.
I have a good basic knowledge of computers but reading the site talking about cooking ROM's etc baffles me a bit.
I need a basic step by step guide to doing this and the best upgrade without voiding the warranty if I can as I have 3-4 months contract left.
Any help would be greatly appreciated.

If you wanna upgrade to any official TMobile ROM for your device, just select one from either official site (TMobile support or HTC support, dunno how you receive support for your device) or you can find it over here: http://wiki.xda-developers.com/index.php?pagename=Diamond_Upgrades. If you scroll down on this page you will also find a direct link to Tmobile support.
If that's all you wanna do, then you're good to go as long as you follow the instructions of the RomUpdateUtility (RUU) that comes with the official ROM.
However, if you wanna unlock (which doesn't mean sim unlock) your phone to be able to flash (=upgrade) any ROM (custom, different language, different carrier etc etc), then prepare yourself for a serious piece of reading; everybody on this forum started this way, feeling overwhelmed with information and scared of bricking their phone and voiding warranty. Btw..these links are for GSM devices only. GSM is a device with a sim card, if you don't have a sim card then you have a CDMA device, and that's a differten story at some points.
This is a good way to start:
http://forum.xda-developers.com/showthread.php?t=400402
You have to realize that if you unlock your phone you always gonna void your warranty; luckily there's also a way back to restore to factory settings; more info can be found over here:
http://forum.xda-developers.com/showthread.php?t=537496
Before you start doing anything...write on a piece of paper:
- your actual SPL version
- your actual Radio version
- your actual ROM version
Google this forum to find the download links for this stuff and be sure you have those three (original) pieces (of software) stored and safe on your computer, to ensure you can always go back to factory settings.
Hope i gave you a start and good luck!
Oo.... Outlook express isn't the same as Outlook, To be able to sync your device via Activesync you have to have Outlook from Microsoft Office installed on your computer

Nirak said:
Oo.... Outlook express isn't the same as Outlook, To be able to sync your device via Activesync you have to have Outlook from Microsoft Office installed on your computer
Click to expand...
Click to collapse
Darn it, knew there would be something!
Thats great, thanks for your help.
BTW, do you think that the update will cure the receiving calls issue?

Novasport said:
BTW, do you think that the update will cure the receiving calls issue?
Click to expand...
Click to collapse
Honestly, i have no clue if upgrading would solve your problem; your problems might just as well be hardware related, i really can't say.
My first shot would be an official software update from Tmobile, that indeed you can easily perform yourself, and no warranty issue, cuz it's all official.
And if that wouldn't do the trick, well, if i would have your performance on my diamond i wouldn't hestitate to send it in for repair if it still has warranty. That would be my second shot, cuz i think either Tmobile or HTC will/must do some hard- and software testing before returning the device to you, and if they can't solve the problem via software upgrade they have to perform hardware repair as well.
Can't you get a temporary device from the service center? I still have a almost new Qtek 9100 here for you to borrow at no costs, but i'm not responsible for any back or shoulder damage you get from walking around with that thing

Related

TYTN II Missing Calls

Hey guys, I'm new here, and I guess I should start off with "HELLO!" instead of throwing my problems at you...but alas.
I've just recently purchased the TYTN II (factory unlocked from Taiwan), and love it--minus this one, relatively annoying problem: the phone seems to be missing a lot of calls. I could be sitting with full (reception) bars, and the TYTN will send someone straight to voice mail. I've never had any problems dialing out, and just to reiterate, I don't believe that it's a reception problem. This "call rejection" problem seems to occur sporadically, and is usually solved when I make a call out. I'll give you an example of the problem.
1) Friend calls, gets to voice mail.
2) Friend calls my house, I look at my phone, full bars.
3) I have Fido's "Who Called" service, so shortly I get a text saying I missed a call from such and such number. (Oh, yes, text messages don't seem to be affected by this problem)
4) I call my phone, from my house, knowing full will it has full bars and that I just got a text message.
5) I get the damn voice mail, directly.
6) I call my house using the cell--no problems.
7) I call my cell again, and lowe and behold, it works.
The only logical conclusions I've been able to come up with so far are that:
A) for some reason, Fido's (Rogers') towers seem to have a hard time staying connected with my phone...which doesn't make too much sense since I still get text messages problem-free.
B) since they've just recently switched to HSDPA (yes, I'm using WCDMA), that the network has a hard time switching back and fourth from GSM.
C) the "Name Display" service which comes with my value package...(and can't take off separately) is incompatible with my phone, thus causing certain calls to be rejected with an incoming call is received with this data.
D) God forbid, my phone has a problem...and I need to get my friend to go back to Taiwan and fetch me a replacement.
Sorry for my first post being such a lecherous one...but I do hope someone is able to help me out! I'm not to sure what I expect any of you to do...maybe verify that this is some sort of authentic problem...and not scenario "D" so I can pray for a solution to this problem in the.........future (yes, it may be a long and distant future, but for some reason, I'm able to bare with this issue if there is a glimmer of hope). Thank you guys so much!
That problem reminds me back in the days with my wizard, but that issue, the caller would hear rings on their side, but wizard wouldn't get a missed call or ring. That was due to what version radio you had. For that, not sure what it is. You can explore switching radios and seeing if that works. Certain radios work better in certain areas. I have AT&T in the U.S. and rarely have that problem. Sometimes I get that with bad reception...but that is with bad reception, not good reception.
Radio
This is almost certainly a radio issue. There is a thread with every radio currently available stickied at the top of the kaiser upgrading section.
Thanks for the replies so far guys, but if my understanding is correct, and this "radio" problem only effects the output of sound from my TYTN (thus not able to hear the call coming in), then I don't believe that I am experiencing this issue. Like I said, the calls are going DIRECTLY to voice mail. I've held the phone in my hand when getting this "call reject" problem. No sign of an incoming call whatsoever. Thanks again guys!
Radio
Oh, and I also just checked, I have Radio Version: 1.27.15.32, which I believe is more recent than the current radio versions being offered on here...I don't believe 'downdating' will help, will it?
I sometimes get a problem sort of like this. I live in an edge area and this comes up if I'm surfing the net. Sometimes it's like the connection is never released and I have to soft reset the phone before I can make or receive calls again.
It's FIDO's problem ! probably you are in Canada ! I have two kaisers with exactly the same problem !!! try to disable the 3G. go to phone\menu\options\band and change the network type to GSM.
I haven't had any problem so far
Thanks, hma4. That was one of my guesses...sort of makes my data package moot, though. Thanks to everyone who tried to help out!
Oh, and by the way, 'hello fellow members of xda-developoers."
Sloboi said:
Oh, and I also just checked, I have Radio Version: 1.27.15.32, which I believe is more recent than the current radio versions being offered on here...I don't believe 'downdating' will help, will it?
Click to expand...
Click to collapse
FWIW, "downdating" as you called it, has actually solved many problems with reception and battery life of the Kaiser, and for some has helped with the Camera (How? I dunno... it's still just a slow and laggy camera to me that needs an excessively large amount of light for a decent picture).
So changing your radio could indeed actually help. Now as for which radio is best well... apparently that depends on your area. Most seem to swear by 1.27.11.31 and 1.27.12.17. 1.27.12.10 is a newbie that hasn't been tested much, but people seem to get good results from it as well.
Sloboi said:
Oh, and I also just checked, I have Radio Version: 1.27.15.32, which I believe is more recent than the current radio versions being offered on here...I don't believe 'downdating' will help, will it?
Click to expand...
Click to collapse
This is a much sought after radio for testing since it's later than any other non-at&t radio. If you could only dump it for the rest of us.
Sure thing, just show me how.
I got the sam eissue
Sloboi said:
Thanks, hma4. That was one of my guesses...sort of makes my data package moot, though. Thanks to everyone who tried to help out!
Oh, and by the way, 'hello fellow members of xda-developoers."
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Click to collapse
I have an MDA VArios III and have the same issue. Did that suggestion fix your issue?
In addition to this my handset sometimes cannot switch off. It just stays permanently on. Even a soft reset doesnt help. If I leave it for a day, it seems to sort itself out. I've deleted a prog i loaded call "Touch Commander", It hasnt happen since so I am not sure if it has fixed the latter issue.
Cheers
Max
I'm on Fido, and I have the exact same issue. I never missed any calls when I put my sim card in my old Magician. I guessed it was a network problem, but I had no comfirmation.
I'm going to go with compatibility issues between Fido/Rogers and the Tytn II... I'm just praying that this is an 'early' adopter issue for HSDPA enabled phones. I haven't tried to go back to GSM because this problem is so sporadic that it might be days before I figure it out. No missed calls today. Good luck to all of us who have the Fido/Rogers + Tytn II combination.
Sloboi said:
Sure thing, just show me how.
Click to expand...
Click to collapse
If you can, use this procedure from:
http://forum.xda-developers.com/showthread.php?t=359015
I've added additional steps to help:
Requirements
- Qualcomm QPST software (attached in thread)
- QC diagnostics drivers (attached in thread)
- HardSPL, only needed if you want to dump from a production model
Procedure
1. Restart in tri-color bootloader mode and start MTTY in USB mode
2. Type: rtask a
3. Type: radata Note: What you type is not echoed on screen!!!! (after pressing enter ignore the error message "Parameter error")
4. Type: retuoR Note: What you type is not echoed on screen!!!!
5. Type: rtask c
After step 5. the device will enter QC diagnostics mode and it will install 3 new devices on your PC. Make sure you install the attached drivers. After driver installation look in device manager to find which COM port the QC diag driver uses.
6. Exit MTTY
7. Start "QPST Configuration" and check if the device is recognized and if it is in "download" mode
8. Start "QPST Memory Debug", click "Get Regions" and then "Save To"
9. Upload the dumped files on XDA Devs FTP server
Dump NV Items
The configuration of radio are stored as NV items. It is possible to dump these as follows:
1. Hold down camera button and hit "Reset Phone" in the Memory Debug Application
2. Restart in tri-color bootloader mode and start MTTY in USB mode
3. Type: rtask c
4. Exit MTTY and start "QPST RF NV Item Manager" and select Read from Phone from the File menu followed by Write Only listed Items to .QCN file
5. Also, select Write Only listed Items to .TXT file.
I've already dumped my 1.27.12.32 and uploaded to XDA dev for analysis for the steps needed to rebuild it back into a .nbh that can be reflashed.
i have an MDA vario III on t-mobile UK and had the exact same problem...i called up and they sent me a new one about 2 weeks ago...only to find the exact same thing is happening on this one too!!
any one with any ideas??
dreboi said:
i have an MDA vario III on t-mobile UK and had the exact same problem...i called up and they sent me a new one about 2 weeks ago...only to find the exact same thing is happening on this one too!!
any one with any ideas??
Click to expand...
Click to collapse
This has happened twice to me. My phone would not switch off. I reset it a number of times to noavail. Some how it righted itself.
Hi all,
I was searching the forums for info on exactly this issue. I am having the same problem using a touch cruise on Fido. arg! is it a 3g thing? any new news or ideas? I certainly hope I don't have to turn 3G off in order to ensure I can receive calls consistently!

ATT Tilt calls and text problem

hi everybody, somewhat new to this forum and really enjoying it
i've came across a problem with my att tilt and searched for about 2 days straight looking for a solution..i couldnt find one
so a little history of what i've done with my tilt..
-removed all of att programs by 'clear storage' and then pushing the soft reset before it loads
-downloaded the htc home plugin, htc home customizer, wizard dialer, kaiser tweak with the new xml file from dec 2007, and i have a black theme and a san francisco bridge theme that i switch back to
now the problem is I CANT MAKE/RECEIVE PHONE CALLS/TEXT
one thing i notice is that the network or service it is using (G, E, or 3G) is mostly on E and that is when i cannot make make or received calls or text, even with full bars. i've never had this problem before until about a week now
the last thing i did to my phone was download the new dec 2007 xml file for kaiser tweak. the phone worked fine for about a week until my problem occured
the only time i can get my phone to work is when it is in 3G or G and i rarely see those being used on my phone.
i've tried clear storage a bunch of times to see if it would change but it doesnt
i believe this isnt a network problem because everyone in my house has att, i can only thing its a phone problem
if anyone has any solutions or comments please help me out
i've had this phone since thanksgiving so worst case scenario, i turn it in to htc to get a new one
thanks
anybody ever run into this problem or anything similar with their tilt?
Did you allow the network config tool to run after the first reset? Are you using a custom rom or the default?
what radio are you running?
im not sure what the network config tool is and im using a default rom
im not sure what radio im using, how do i got about finding out what radio im using?
If you don't mind losing all of your data do a hard reset (hold the two soft keys and press the sytlus in the bottom of the phone) Go ahead and set up the device...once this is done a dialogue box should pop up saying something about Autoconfig will take place, or something like that. Let this proceed all on its own...it should after its done ask if you want to soft-reset now, select yes and you should be in business.
what are the two soft keys?
and also..does it matter if i have a simcard in the phone or not?
is the 'clear storage' the same as the hard reset?
hard reset is to hold the two soft keys and the stylus button on the bottom
what are the two soft keys?
Clear Storage essentially is, but mentally for me its different . In any event the soft keys are the unmarked keys directly to the right of your green call button and to the left of the red end button. After autoconfig/customization takes place...it probably will load all the crap back on the device, just FYI. If you truly want to get rid of stuff, you'll probably want to start researching ultra-clean roms, but from the sounds of things you're not quite ready to get into that yet, and you can screw your device if you don't read up on things properly.
i've done the hard reset and let everything load after that..i have all the att bloat ware..but i didnt see a autoconfig for the network
im still having the same problem
my service/network only works on E, whenever it is on G or 3G, its one bar and when i try to call or text, the phone disconnects and goes to E
any other advice?
Hmm, how old is your sim card?
I had the same problem. I had a few 3rd party applications installed. I called Att, they tried calling themselves with obviously no luck (busy signal, or straight to voicemail). I took out the sim card and tried my 2 year old phone and it worked fine. They sent me a replacement 2 days ago and it has been working fine since.
my sim card is about 2 years old i think
it looks like im gonna have to get a replacement
thanks for your help guys
I'd try a new sim card first...had a similar problem with my kaiser at first, but not quite the same. It may save you the days of a non-working unit. Sim cards are free and quick (just go to your local att store)
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
pilly wonka said:
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
Click to expand...
Click to collapse
How long have you had your phone?
If it is under 30 days, go back to an AT&T Store (even if you bought it via phone or online) they will exchange it for you. If you don't have an account, MAKE SURE you take your receipt. If you are an AT&T customer you don't even have to bother with the receipt, they will just look up your account for you.
If you are an AT&T customer (may also apply if your not) and have had your phone over 30 days, then you have to call warranty exchange department. 1-800-801-1101
They will go through a few steps with you, then will make arrangements to send you out a new phone.
BEWARE:
Make sure you have LOTS of free time when you call, you WILL be on the phone forever lol.
I am on my 5th Tilt, I hope you have better luck than I have so far
*BUMP* I recently came across the same problem and I am only able to send and recieve text messages. I can not recieve or send calls but I get a new voicemail notification when 1 is recieved.... HELP!!!

Phone shows full service but I don't receive calls

Sometimes people call me and get a message saying my phone is off or out of service. But when I look at it, it often shows 4 bars of service..
When I call someone, the problem disappears temporarily, and I start receiving calls again (and I receive all the SMS's I was supposed to get at once), only to appear again later for no reason (a soft reset also solves it). It's not related to location, it also happens when I spend the day at home (where I get a strong signal).
I don't think it's a operator problem either, since my operator is known for it's good services, and other people who use "normal" phones never had such a problem.
I tried 3 different ROMs (dutty's hybrid, Hyperdragon and AthineOS) and 3 different radios (dutty's radio (1.65 something), hyperdragon's (1.70 something), and eMo radio). Right now I'm using AthineOS with hyperdragon III's radio, and almost no programs installed..
This problem happens both in 3G and EDGE mode.
Anything I can do about it?
Send it in for repair?
Seems you tried all you could...
Don't think I can send it for repair, since it's an AT&T Tilt and I'm not even in the US..
Guess I'm outta luck then
Anyone else have any ideas?
have you tried the sim in another handset, sounds like a network problem to me.
3G Network
Are you using 3G Network?
Sometime I use 3G band and even It show good signal I loose phone calls.
I changed to GSM and no phone calls loose.
This happens in São Paulo/Brazil but...
EDIT: Sorry. Now I saw that you reported this problem also using GSM band.
Thanks.
I am not sure if you're using your US SIM card in a foreign country?
Maybe you just forgot to enable INTERNATIONAL ROAMING before you left ... ?
I'm having the same problem
I seem to have started with the same problem about a week ago. A couple people complained that they called me but it rang twice and went to voicemail - My phone never rang. However, after I made a call (or apparently did something to "wakeup" the phone), I would get the voicemail notification (2 hours later).
I tried reseating the SIM card, but then it went to "SIM Card Missing". I did a hard reset, but that didn't help. I took it back to AT&T and they replaced the SIM Card. That seemed to work again, and certainly would have been a convenient fix (bad SIM card - too easy). So I've just spent all weekend reloading all the apps, but now it's happening again!!
The symptoms are; After I reboot the device, I can receive one or two calls, then it doesn't ring anymore (the caller hears 2 rings then it goes to voicemail). If I cycle the Phone radio button in the Comm Manager, or cycle power, it comes back to life for 1 call, then craps out again.
I'm just using the standard AT&T ROM (without the Bloatware after this past reset) and the standard/default radio version 1.27.12.11
The only thing that I have noticed that seems different lately is that the "Comm Manager" task is always running when I look at the running programs (which I don't think it used to) I had also recently installed Garmin XT.
The device is of course 1 yr + 2 weeks (so I assume just out of warranty)
Any help would be greatly appreciated!!!
Hmmm,
what I would try, is, to just make a hard reset, load only my contacts to the phone and run it for a while to monitor its "Incalling" behavior. If everything seems to be fine, I would go ahead and start installing an application, then monitor my device again for a while, if everything is fine I will go ahead install the next application ... and so on. That is just to make sure that no 3rd party application causes this problems.
BTW:
I don't think that GARMIN causes this problem. I used to run Garmin on my HTC too (v5.0) until I came accross SYGIC McGuider (which works much better and card scrolling is much smoother than Garmin).
Well,
to come back to the point: if you get the same problems without loading any 3rd party application on your device, then I would recommend trying another ROM (best advice: go with the HTC stock ROM). If it also happens with the other ROM then it might be hardware related and difficult to fix.
Thanks - I knew that's what I should do, I just didn't want to do it after having spent all weekend reloading and configuring it. I thought I had read somewhere about Garmin having to have the phone radio on to work, so I was hoping there was a setting somewhere that I was missing that was powering the radio down. But..... I suppose it's time to go back to common sense and just do the reset
So far it seems to be working now. I'll give it a few days with just the basics and then start reloading one at a time.
Thanks for the quick response!
Spoke too soon
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
bbaydiver said:
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
Click to expand...
Click to collapse
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
kristoff_sz said:
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
Click to expand...
Click to collapse
no, I was just using the default browser.
I've got nothing installed on it at this point so I'm guessing it's hardware related.
Over the last couple months I had been experiencing some strange battery drainage (not related to the GPS issues). I don't know if that was a symptom or not. It just seems like the radio is going to sleep somehow - it wakes up for a little while if I sync my email, cycle the radio via comm manager, or cycle the power.
Anyone know if there is a setting somewhere that controls that? (sure would be nice if it were that simple)
The AT&T store was basically useless, all they did was give me the phone number for the warranty department (but since I'm 2 weeks past warranty, he doesn't think they'll help me), and of course offer to upgrade me to the Fuze for $375 - no thanks!
I've had the same issue (I think). I too think that it seems to happen when I have a 3G data connection active and moving back to GPRS (non 3G) seems to make it better....
I'm on a standard UK ROM and using BTMobile as a provider.
I was driving down the motorway the other day and overtook a friend. He rang me and went straight to voicemail. I then got a text to say that I had a voicemail and rang him back.
I was running TomTom Traffic at the time so would have had a data session enabled....
I think its something to do with the data session sometimes not letting a call through but can't put my finger on anything and certainly can't find an option to change any settings...
Also, even at home, I'm constantly picking up my phone to see that it "has no signal" and the exclamation mark is displayed - so calls aren't coming through - but it then connects and shows a three-bar strength signal. Don't understand why it keeps dropping out, but I get a 3G connection at the front of my house and an ordinary G connection at the back and I think that it sometimes to stay connected to the 3G connection for data even when the phone signal is very poor and it would be better dropping that and connecting at "old" GPRS speed...
Same on the train on the west coast main line out of London. I think having the 3G turned on causes the phone signal to drop out completely more than when 3G is turned off, as the phone tries to hang on to the signal of a 3G cell and doesn't successfully switch over to the next "non 3G" cell whilst in a call.
have you tried a new radio such as NIKI's?
well, AT&T warranty was even less than useless. Home phone, Internet, and Wireless all through AT&T and the best they can do is "see if they could get me a deal on a new phone" or refer me to HTC technical support. Nice customer service AT&T!!!
HTC technical support was actually trying to be helpful, once she found out I already did a hard reset, she referred me to their warranty group. They looked up the S/N and it's still under their warranty (I guess theirs is 15 months after manufacture date). Now the only problem is I have to send it in to them to see if it's covered under warranty, and of course be willing to go without my phone for 2 weeks (and pay them a yet to be determined amount if they decide it's not under warranty).
I'd like to try a different radio, but looks like there's too much for me to read up on - I need to get the device fixed, I've already lost too much time with it being messed up and me screwing with it.
Update
so this morning I was ready to throw in the towel and send the device back to HTC. At least they were willing to help me out, unlike AT&T.
I get to work, and of course the phone seems to be working (which isn't unusual, it works for a little while then craps out). Come lunch time, it's still working (now this is unusual, it must be a fluke, I'll give a couple more hours before I package it up). 4:00 and it's still working! Now I'm starting to wonder if it's got to do with the cell towers near my house (and the AT&T store since it did it for them too).
I email my buddy who lives about 1/2 mile away and also has a Tilt just to see if he's had any similar problems. He calls me back laughing. There's 5 People in his office with the exact same problem (and not all Tilts either).
So to make a short story long....... it appears to be a problem with AT&T, NOT the device (but Thank You very much AT&T for the incredible customer care you demonstrated and for trying to screw me into buying new devices for outrageous prices)
So at this point, I'm not sure if it's that AT&T has fixed the issue across the board, or if it was the "Resync the routing" that the online chat person tried last night that finally propagated across the network (I assume so that AT&T can find my phone in order to route the calls to me).
I guess we'll see if it does the same thing when I get back closer to home tonight, but I'm relieved that it appears to be fixed.
Thanks everyone for the suggestions! Now I have a little more time to read about how I can screw up my phone on my own schedule - all the practice of resetting it and reinstalling everything, and seeing how much faster it is has inspired me
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
kwong1998 said:
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
Click to expand...
Click to collapse
Have you tied asking AT$T for a new sim card ? They do wear out you know.
denco7 said:
Have you tied asking AT$T for a new sim card ? They do wear out you know.
Click to expand...
Click to collapse
I didn't tried asking AT&T for a new sim card. but I will call them to change the sim card. Does anybody know how to disable the 3G function?
Just a "me too..."
Hello everyone. I just wanted to report that I'm having the same issues...they started about a week or so ago.
I've had my AT&T Tilt for about 8 months now (it's a warranty replacement for my first tilt, bought in July...so of course, I'm out of warranty). I recently had problems receiving calls, and then I started being unable to make calls, even though my phone shows a decent signal...anywhere from 4 bars to 2 bars. When dialing, it'll say "Dialing..." for a few seconds...and then it clicks off. A soft reset will fix things temporarily, but that's it.
I'm running the stock AT&T ROM (I'll check the version number if someone thinks it'll help), and I've tried doing a hard reset AND replacing the SIM card. Same effect.
Someone please let me know if they resolved this problem. AT&T offered me an HTC Fuze...but I'm extremely wary of other phones by this manufacturer. I'm very, VERY tired of phones crapping out on me after having just spend a couple of hundred bucks on them. At this point, I'm just looking for something reliable. If someone else here has had problems with the Fuze, please let me know...not to start any fights around here, but I'm actually thinking about going with the iPhone.
Thanks.

[Q] Anti theft software ?

Hey all ...
I just got my WP7 stolen :-(
I tried to use the tools we have with hotmail to locate, close etc our phones.
And you know what ?
I just discovered that they all use text messages to send the commands to your phone with your phone number !!!
And of course if the thief take off your sim card then you are f*cked up.
So I have been digging around to see if there are more serious solutions and found some much better application on Windows Mobile 6 or Android for example that can detect if you change the sim card, send messages, autolock and such ....
Anyone know if that kind of application exist on WP7 ?
Actually I'm wrong ....
Looks like it can also use push messages directly from hotmail to your phone.
By default that's what it tries, but if your phone isnt logued on on the hotmail push service (or something like that) then hotmail ask you for your phone number and try to lock it with a SMS. And of course if the thief changed your SIM it wont works.
But if i get it right, if the thief change the SIM card and turn your phone on with a full internet data access and let your phone log on on your hotmail account then it receive a push message that will lock it.
I'm not sure exactly how it works, specialy now because I have bought another HD2 and Flashed it exactly like my previous one, so on my hotmail account there's 2 phones and I there's some mixed stuff happening ... ( Makes me think of I ll create another temporary account to use my new phone til I give up on trying to lock my stolen one)
I tried to call Microsoft Hotline, talked with a guy for 20 minuts, he tried to get more info on how it is working exactly and called me back the next day but he couldnt get much more detailed explanations ...
I tried to check on the web but I can t get anything else than just the regular documentation saying how to lock or map your phone ...
the problem is that almost anyone could quite easily get around this, unless the thief is a complete numpty there is little that can be done.
There was some fantastic progams on WM that could be built in to the ROM, so short of flashing a new ROM, it would always report home on what ever SIM card was inplace.
With the tools we have, you have probably got a window of abut an hour before it will be reset, airport moded sim removed or reflashed, after than, unless they are stupid, is a gonna. In saying all of that, even the location tool is mostly useless, unless you catch them going home, once they are in the house it uses network triangulation, which depending on where they live could give you 200 houses to check! inshort, the second you know its gone, find a PC and lock and locate it.
Dont forget to get pictures of the IMIE and serial numbers pus any identifiable marks, even finding it is useless unless you can prove its yours.
as for WP7, there is nothing available yet, i doubt there would be anything useful in the near future either.
I know only antitheif which is only work for 6.5.

Found a Lumia 635 (rm-975 model) on street NEED PASSCODE HELP TO RETURN TO OWNER

hello ALL!
i am an AVID android user, and have been using xda for YEARS, even contributed many things to this site, in way of help, mods, and other things, never built roms but worked closely as a tester with some big developers.
recently while riding my bike home from work, i saw a phone scattered in pieces down the street. i picked up all pieces and put back together when i got home, and surprisingly it turned on with no issue, didn't even need to charge battery.
so now, i cannot access it because it has a pin passcode(ive tried all your "run of the mill ones" Plus after a few guesses and then battery dying, , it is NOW telling me I HAVE to WAIT 2680 MINUTES until next attempt....seriously?!?! 2680 MINUTES?!?! THATS NEARLY TWO DAYS!!!!!!
anyways
i need someones help here, i am TRYING to return this device to it's owner, but without a valid passcode to enter, i cannot get into their contacts and try to call anyone they might know in order to return the device.
so if ANYONE knows of a toolkit, or command line thing i can do/use in order to remove/change this pin lock, i would be very grateful.
i DONT want to wipe the device and end up without ANY info on the owner or even anything that might help me return it.
ANY IDEAS ???
I HAD SEEN MENTION OF WINDOWS PHONE RECOVERY KIT
would THAT be useful in this situation?
or basically am i stuck with resetting the phone and HOPING something is left on sdcard that will have info as to the owner of device???
ashclepdia said:
hello ALL!
i am an AVID android user, and have been using xda for YEARS, even contributed many things to this site, in way of help, mods, and other things, never built roms but worked closely as a tester with some big developers.
recently while riding my bike home from work, i saw a phone scattered in pieces down the street. i picked up all pieces and put back together when i got home, and surprisingly it turned on with no issue, didn't even need to charge battery.
so now, i cannot access it because it has a pin passcode(ive tried all your "run of the mill ones" Plus after a few guesses and then battery dying, , it is NOW telling me I HAVE to WAIT 2680 MINUTES until next attempt....seriously?!?! 2680 MINUTES?!?! THATS NEARLY TWO DAYS!!!!!!
anyways
i need someones help here, i am TRYING to return this device to it's owner, but without a valid passcode to enter, i cannot get into their contacts and try to call anyone they might know in order to return the device.
so if ANYONE knows of a toolkit, or command line thing i can do/use in order to remove/change this pin lock, i would be very grateful.
i DONT want to wipe the device and end up without ANY info on the owner or even anything that might help me return it.
ANY IDEAS ???
I HAD SEEN MENTION OF WINDOWS PHONE RECOVERY KIT
would THAT be useful in this situation?
or basically am i stuck with resetting the phone and HOPING something is left on sdcard that will have info as to the owner of device???
Click to expand...
Click to collapse
You could try to put the SIM in an other phone, he might have contacts stored on his SIM.
Also same thing with the SD Card but doubt there'll be anything helpful in there.
On WP unfortunately there is no way to remove the lock without doing a hard reset which will wipe everything except the SD Card and contacts on the SIM so it's the same as inserting the SD and SIM in an other phone, better not hard reset it so the owner doesn't loose all he has on there.
I like how you use the word "unfortunately" about there being no way to bypass the one crucial security feature of the phone... The lock screen is there for a reason! If you'd tried messing with my phone that way, it would already have wiped itself.
To the OP, leave it powered on and connected to the Internet, and the owner will be able to find it eventually. The "my Windows Phone" (or whatever it's called now) website allows the owner to get the phone's GPS location, and also to display a message (such as "please email me at <this address> if you found my phone!") on the screen. If they never come for it, then... free phone, I guess? I'm not usually a fan of "finders keepers" but there's no excuse for a WP owner not even trying the existing tools to get the phone back, if they want it back at all.
If you really want to go above and beyond the call of duty, I suppose you could check the SIM from the phone and see what carrier it's for, then call the carrier and see if they have any way to get in touch with the phone's owner...
This has likely long been resolved, but here's what I would do.
Take the SIM, put it in another phone. Check "about" to see what the phone number is. Call that number.
If you get an answer, there's your missing phone's owner with a new phone and SIM card. Let them know you found their phone. No answer, leave voicemail.
PepperdotNet said:
This has likely long been resolved, but here's what I would do.
Take the SIM, put it in another phone. Check "about" to see what the phone number is. Call that number.
If you get an answer, there's your missing phone's owner with a new phone and SIM card. Let them know you found their phone. No answer, leave voicemail.
Click to expand...
Click to collapse
Yes you are correct, has been resolved, good tip though thank you, found owner and was told to keep device, they had gotten new one, they don't know how it ended up on side of street, but I ended up giving to someone I had worked with who was in need of an at&t device.
Thank you, and all others, for all assistance.
Ended up that the owner actually knew someone that I was working with at the time, small world huh, funny how it all worked out, was just happy to help everyone out in the end. Was just a funny circle of events that led to the device getting to who has it now.

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