Touch Screen Just Stopped Working (for no reason!) - Touch Diamond, MDA Compact IV General

Hi,
I've had my Touch Diamond since August last year, so 08/2008 to 11/2009, just over a year and all of a sudden yesterday, I came to use the phone and the screen would not respond. (Never dropped, squezzed or got wet)
After resetting it, turning it off, on etc... its just not responding. The physical button lets me scroll the menu and I can receive and answer call, but the touch screen is dead?
I was looking at it in a shop today and it caught me eye that when the screen is off (in stand-by) it appears there is a kind oily / shiny looking square thin layer under the screen... I'm thinking its burnt out of something. its hard to see and you need the right light.
Has anybody seen this before or had it happen to them? Is the phone fit for the bin now? Whats the story with manufacture warranty (as I got it on eBay)
Unfortunately I lost my job to redundancy / recession not long ago, so can't afford a new one, any ideas what €150 / €200 would get me that has a nice big screen like the Touch Diamond, Wi-Fi and maybe GPS too... I've go so used to my Touch Diamond comforts that I don't think I could go back to a boring Nokia lol (I know beggers can't be choosers)
Would love a HTC Hero! Anybody want to sell me one for €200
Thanks for listening and letting me mourn the passing of my beloved phone. Any help / advice is much appreciated!
DG.

Related

TyTN II Screen Broken.... sort of

Hi All
Spent awhile searching the forums (and the web) but couldn't find any relevant answers -- so here goes & apologies if it has been up before...
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Could a few raindrops do this?
I have a Hermes/TyTN 'lying around', anyone know if the screens are the same/compatible, was about to start searching for part numbers etc. but thought I'd ask the question anyway.
Any help, answers, pointers or links would be appreciated.
TIA
You could always buy a new touch screen.
I saw one at dealextreme.com for 4.99 , probably not the best quality but you can always give it a try for that price
sku.14919
cnn.cn also has the part , but only in combo with the actual lcd screen.
Thanks RacerII -- will check it out..
Had a similar issue with the touch screen dying after an os crash the other night n thought it was dead. Did a hard reset and reflashed and everything worked just fine. Try the hard reset and reflash first before you think about any repair options
@kaalgoosy
Thanks for the reply -- did a hard reset as you suggested, no change -- about to try a reflash -- currently using L26's B1 ROM, have dl'd B4 and will give that a whirl -- only problem seems to be I have to bypass the Welcome/Screen Alignment section (no touchscreen!) and Activesync seems to be lacking/missing/not working -- so can only try the SD method -- just reading up on that now
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
no few drops of rain wont cause that damage...
most new PDAs and new gadgets in general including cams, portable ps... etc has a elements of water resistant+shock resistant and even an anti-magnetic field absorbtion (or something like) to reduce interference with other devices...
blackfoot said:
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
there must be another reason cuz first sign of water damage will be blurry display..
blackfoot said:
the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
get your phone inspected by a professional technician especially if under warranty (dont tell them it was affected by rain drops.. they wont know) it might not be a very fair thing to say but again who said life is fair
blackfoot said:
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
Click to expand...
Click to collapse
Have you got a web address for the London supplier? I think my screen may be on the way out.
Good luck with the replacement.
@jahrami -- was using the Kaiser's camera to take some photos for my daughter, it started raining while I was taking the last couple. 15-20 drops or so (as I said). Dabbed this off with kitchen roll, put the phone away. Got home a little later, tried to use the phone, no touch -- played around, soft reset etc etc, but nothing.
The rain is the only thing that has happened to it -- the display is perfect, phone itself works perfectly, have hard-reset, reflashed ROM, still no touch control... and while in theory I agree with you that a few drops of rain _shouldn't_ cause this sort of damage, it seems it has. Checked the water damage strip behind the battery, it's white, assume this goes pink/blue or WHY when exposed to real amounts of water.
Sadly, warranty is out (by 1 month) & the local phone shops want £40 to strip it and look... £32 for a screen? I'll do it myself -- if it doesn't fix it, back to the Eten M700...
@ach2 -- tried to put a complete & direct link to the item, message box wouldn't accept it (very long url). This company sells on ebay too, slightly cheaper (27.99 +p&p) and under various other site names, feedback is positive and screens are new. Can't comment on the company personally, unless you wait for a week. Thanks for the good wishes, will probably need them.
http://www.sparepartsformobiles.com search for Kaiser LCD replacement.
OP:
Before you buy anything for 27 quid: Note that there are 2 elements to that screen, as was mentioned (but maybe not quite clear) in post 2. There is the actual screen, which is a liquid crystal screen with thin film transistors with a glass plate on top, but on top of that is a digitizer. The digitizer is literally 2 sheets of slightly conductive plastic put together to assess where the stylus (or your finger) is currently touching it.
The digitizer shouldn't cost you more than about 5-10 quid. The full screen is going to cost you about 30 quid. You definitely don't need a new screen.
I've replaced 2 digitizers and 1 full screen on my HTC magician (I'm very good at smashing it into things) and after I broke it again, I bought a used HTC tilt cause I felt that an upgrade was in order. I ordered the digitizers for the magician and the screens from a generic eBay store in Hong Kong, it arrived the US (Boston) after about 2 weeks, I would expect Old Blighty to be similar.
Greetings from "New" England.
lncdoc
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
i will agree with such a temporarily fix, use a combination of virtual mouse
and voice commander and hotkeys shortcuts to navigate through your phone
look for second hand screen, there must be some around dude
EGMine said:
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
Click to expand...
Click to collapse
blackfoot said:
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option
Click to expand...
Click to collapse
@incdoc -- Greetings to you too, cousin -- yes I do realise the screen has a separate digitiser (see quote above from earlier post), and in fact, the same supplier has digitisers for £8 but after reading about the difficulties of separating the digitiser from the LCD thought I would save time, effort and money by replacing the LCD in its entirety. I can always play with the older one afterwards, and if I successfully split them will get a touch screen and keep the thing as a spare, which seems like a good idea, as there are now several more posts regarding the same or similar issues to mine, just within the last few days.
Are you suggesting that separation _isn't_ difficult?
@EGMine -- have to say that I haven't heard of VirtuaMouse One-Hand, will look it up -- thanks for the suggestion.
Jahrami -- thanks for the suggestion, about to check VirtuaMouse and completely forgot about Voice Commander, just changed my ROM to L26's B4, (after fault developed) so haven't set the phone up, yet -- but definitely will set up some voice tags.
Big thank you (for telling me something I should have thought of myself -- age really is a bummer!)
Edit** Dl'd trial of VirtuaMouse, good idea -- hard work! Combination of Voice Tags and scroll wheel much better. Eten M700 back in cupboard. ;-))
Dammit, dammit and dammit!
In the interest of rounding things off -- thought I'd post this to (almost) end my (little) epic.
Bought a replacement screen from the source listed above, £32, web price was lower with free shipping, but phoned the order through to get a quicker delivery. Arrived the next day, exactly as ordered. (Bravo!) No tools included, but I have some anyway.
Used Mike Channons guide to replacement (no mention of the sticky keyboard hinge 'finisher' anywhere BTW), all went as planned. Total time to replace about 1hr 15mins. (Not rushing)
Screen kicked in, onto alignment and yippee! -- touch working again!
Knew I shouldn't have had that celebratory cup of tea! -- put SIM in, followed by SD card, phone no longer recognises the SIM. Bu**er!
Stripped the phone again (impressed myself, took less than 10 minutes), checked to see if the SIM ribbon had popped off -- seemed ok, but popped it and reseated it anyway. Reassembled the phone, popped in the SIM -- Bu**er again.
Stripped the phone again (4 minutes -- not bad eh?), checked the SIM connection to the keypad PCB and 2 of the contacts in the socket look slightly mangled.
At this point now I'm wishing I'd gone for the £70 repair option, it's 20 to 1 in the morning (12:40 am to you), the eyes are a little fuzzy and I (once again) have a TyTNII 'kit' in front of me.
Oh well, there's always tomorrow -- now where did I put my Eten M700?
EDIT** Forgot to add a request, if anyone has a TyTNII in bits and wants to sell the keypad PCB, leave info or PM. Thanks.
EDIT 2** Oh well, seems like I _have_ kiboshed the SIM socket on the keypad PCB -- so hoping someone has one (keypad PCB or TyTNII) lying around will sell for bits?

Touch Screen & Reset Button Problems after Wetness

Hi folks,
I have accidentally made the horrible mistake of letting my HTC TyTn II sit in a small puddle of water over night. That'll teach me for keeping my phone and glasss of water right next to each other on my nightstand.
Anyhow... It actually still works, which suprised me. However, 2 elements are not working. Specifically:
Touch Screen is not working. The LCD DOES display the image just fine, it just does not respond any longer to TOUCH.
The reset button seems to be completely non-functional.
After I got over the initial "oh &$*!" moment, I did some searching here and about for answers. I found some references to just replacing the digitizer, which I can get quite cheap on ebay. However, I also read that it might be a mainboard problem, in which case I might as well just replace it.
So, thoughts?
Also, here is the eBay auctions I was looking into. They seem reasonable? (if I decide to go that route)
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=180321388542
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=270298172628
Thank you much for the couple moments of your time.
Also, in case anyone is interested, here is an interesting link with disassembly photos of the TyTn II. http://www.pdacenter.ru/razborka/razbor_htc_kaiser

Touch screen dead? After rain.

Hello there,
Today it was a little rainy in PL. I was talking on my BA when it simply stopped working. I thought it was because of the rain - some water must have got inside the device, and I was right. On the bus stop I reseted it and everything seemed to be fine, except that all the time for example the contact list was going down (same in the menu, i have wm 6.5). I don't know if in the oryginal theme would it also be like this, because I don't use one.
Anyway, after I got home I put my mobile in front of the heater and got rid of all remaining water ( I think so). But the touch screen isn't working anymore. I removed the screen protector, both soft and hard reseted it, finally installed a new system- nothing worked. Is there anything I can do, i.e put it again in front of the heater? May it have some results?
On the screen there is some kind of mark, I think this is after the water was on the screen. I'm very surprised, because few times before tea felt on my phone, also the rain - nothing happened.
How can I divide completely crushed screen from only the digitalizer broken?
In the attachments there are photos of screen, which looks normal. Everything on the screen displays properly, however I can't get it to respond to my stylus/finger.
Any help will be appreciated
oh man that sucks :-( have you dried the screen as soon as you could like with a hairdrier (not to close to the device and not too hot)... have you like hard reseted it? Maybe if left a few hours it may work? That's what I would try but maybe there is someone here who has experience with this and can help you get it fixed... good luck.
The screen looks ok, it simply doesn't respond to any kind of input. It displays even the beginning of personalizing your phone - "tap the screen to..." - I just can't tap the screen :S
that big c shaped shadow on pic 1 and 4 looks to me like there is a bit of water between the display's glas layers. as these layers are thin and very close together, it's probably just a few milliliters and it is probably not a good idea to spread these apart to spill the drop.
i'm sorry i don't have a precise plan how to get rid of it. just try to dry it a little more.
good luck saving the device. if you are unable to save it and you are in poland, make sure to check ebay germany. there are 5-10 blueangels being sold every day and they vary from 30-60eur, so not too expensive to buy a second one
.
Oh man...
I think you had overheated the digitizer...
In my opinion all you can do is to buy a new screen with digitalizer or maybe only new digitalizer...
Iam sorry...

Screen goes black when I slide out keyboard

My Xperia is messed up....
Has NO damage... No water damage, hasnt been dropped, overheated or anything...
Last night I was going to respond to a text and slid out the keyboard and the screen went blue... okay...weird... slid it back, still blue. So I restarted it. Heard the "ding" for the power off button. Turned it off. Turned it back on. Started to respond again. Slid it out... No blue screen, just had black and white lines, then went black, but it would never come back to the regular screen.
I have NO idea what triggered this. NONE. I've had no problems with my phone whatsoever.
What I've dont to try and fix it:
-Turn it on and off (obviously, to get the screen back on)
-battery pull
-sim pull
-hard reset
I bought the phone off of EBay. Has no warranty. I got a warranty with Squaretrade for my fiance's cell phone and when he needed to make a claim (it would power off when it was clammed shut...no damage to it. Also you couldnt hear out of the phone at all)) they said they couldnt do anything. I decided that was worthless and that I'm not going to get a warranty with them. Smart move not getting one period, but Ive had bad expierences with them anyways...
What else can I do? I'm @ a total loss... I don't know what else I can do since I've dont the hard reset. I'm trying to avoid taking it to a cell phone repair place b/c I have a hard time trusing people with electronics now (long story) unless I know you.
Thanks for reading and helping if you can!!
​
Erinc2005 said:
My Xperia is messed up....
Has NO damage... No water damage, hasnt been dropped, overheated or anything...
Last night I was going to respond to a text and slid out the keyboard and the screen went blue... okay...weird... slid it back, still blue. So I restarted it. Heard the "ding" for the power off button. Turned it off. Turned it back on. Started to respond again. Slid it out... No blue screen, just had black and white lines, then went black, but it would never come back to the regular screen.
I have NO idea what triggered this. NONE. I've had no problems with my phone whatsoever.
What I've dont to try and fix it:
-Turn it on and off (obviously, to get the screen back on)
-battery pull
-sim pull
-hard reset
I bought the phone off of EBay. Has no warranty. I got a warranty with Squaretrade for my fiance's cell phone and when he needed to make a claim (it would power off when it was clammed shut...no damage to it. Also you couldnt hear out of the phone at all)) they said they couldnt do anything. I decided that was worthless and that I'm not going to get a warranty with them. Smart move not getting one period, but Ive had bad expierences with them anyways...
What else can I do? I'm @ a total loss... I don't know what else I can do since I've dont the hard reset. I'm trying to avoid taking it to a cell phone repair place b/c I have a hard time trusing people with electronics now (long story) unless I know you.
Thanks for reading and helping if you can!!
​
Click to expand...
Click to collapse
Search the forum?
All I can find is if the screen is already dead or whatnot....I've already searched before I posted. I didnt want to post a worthless thread.
how long have you own the phone..?
and what rom do you use?...
Arju007 said:
how long have you own the phone..?
and what rom do you use?...
Click to expand...
Click to collapse
Since about March of this year, and ROM--WM 6.1
Go to the service centre and maybe ask them to quote a price, i had this problem
dadeadman said:
Go to the service centre and maybe ask them to quote a price, i had this problem
Click to expand...
Click to collapse
Did yours just happen for no reason?...Out of the blue?
I have this problem on one of mine also....it appears the flexribbon has gone bad...lcd is good....but when the keyboard slides out the screen goes black...tried another board and lcd in the phone problem still persists...this only leaves the ribbon as the culprit.
Regards,
WC
Wild Child said:
I have this problem on one of mine also....it appears the flexribbon has gone bad...lcd is good....but when the keyboard slides out the screen goes black...tried another board and lcd in the phone problem still persists...this only leaves the ribbon as the culprit.
Regards,
WC
Click to expand...
Click to collapse
Ill be sure to tell the people @ the service center what the problem could be. That helps alot. Upsets me that I had to do a hard reset for no reason and mess my phone all up, oh well!
Erinc2005 said:
Did yours just happen for no reason?...Out of the blue?
Click to expand...
Click to collapse
Yup out of the blue
same problem here wildchild is correct its the rigid flex ribbon. unfortunately it will take a month before the parts arrive since its not readily available at Sony Ericsson service centers...
Unfortunately i just got this problem yesterday.
Suddenly, when i slide out the keyboard, screen fades and goes black.
When i slide it back screen is still on but black.
To bring it back i just click power button twice to put it to sleep and wake it up again. I assume this is the same problem and the ribbon cable is loose, correct ??
I was thinking of following one of the disassembly vids to try and open it and make sure the cable is connected correctly.
What do you guys think ? Give it a shot or too risky?
I am not sure if the ribbon cable is damaged and am assuming its just loose because the screen works fine without the keyboard out.
Any advice would be appreciated.
P.S - had the xperia 3 weeks now, bought it used (about 6 months) with no warranty, Its X1i running Energyrom 3.0 (05/08) build.
A month?? Man, that's a long time... geeee wiz. I asked them asn they said about 7-10 busimess days, so we will see... but I trust it'll be about a month since you said they don't have the parts. I shipped it off Friday, put insurance on it, and said a prayer. I hate my Quickfire, its my backup phone... HATE, LOATHE.... DIEEEEE lol.
Ive been searching for other phones to replace this one if i continue to have other problems... but i cant find one I like. i Love WM, the QWERTY, and touch. Felt like i was send my child off to school or something.​
I was actually able to find the flex ribbons on ebay took 6 days to get them from china, bought two of them since I have 2 sitting here with the same exact issue....they were about 60 dollars a piece and are here already...will report back after I repair the phones....
Regards,
WC
hey man.. i got the same thing happened to my phone also.. slice keyboard out screen gose black... but phone is still running... why dont chu try the black card in ur box... give them a ring they should help u out... i bought my from ebay also... but lucky is a x1a so in melb which telstra sale it... check urs if is a x1a or not.. it should come with a warranty for 12 months... hope this can help...
I have this also, my pghone is 5 months old. Senrt it away and they didnt have parts. After 3 weeks Sony sent an exchange unit. Opened up the box but the exchange unit is broken! The optical pad doesnt work at all and when I make calls no one can hear me at all..
I had exactly the same problem, besides the regulary cracks
So ive send it in, and a week later ill got a new one. Even with a second battery lol.
The flex cable fixed my issue....so to confirm this is the issue....repaired mine this evening, working perfect, abit tricky to get it all apart but is doable....
Regards,
WC
I got my phone back from Sony on the 9th. They said there was a loose part. I sent it off on Aug 28, and got there on Sept 2, so it didnt take long at all like I thought it would. I was so tired of the other phone. Sad when a phone runs your life haha.
That was such a nice day...went and got fitted for contacts for the first time as well as a getting a new vision rx, came home with perfect vision and what was on my door step, my beloved X1i. I smiled sooooo big. I didnt expect it for a month! They said it should be 7-10 days at the service center though when I called them.
It was still under factory warranty, so I did'nt have to pay for the repair, but I sure would have paid if I had to... lol.
sigh having the same problem now
i used to be excited to put my treo 750 to sleep before when i changed to x1. but apparently i keep taking it out of the box again everytime i have to get my x1 repaired
i just got it back 2 weeks ago when i got fed up with the keyboard button problem.
now it seems i have to bring it back once again since the screen goes blank on me when i slide out the keyboard
hopefully they can fix it on the spot, maybe just a loose connection as compared to a broken ribbon.
was hoping to use the GPS when i go out of the country, paid and got the needed maps already. but i have only a week before i leave. hopefully itll get fixed by then

Touch Screen

Hi guys I've got a HTC Ignito and Id like abit of advice the touch screen on my phone seems to be acting up as u can press on the left hand side and it will detect pressure but only the top and bottom 5mm will work properly the rest it will activate what is on the opposite side or will do nothing.
when Ive tried to calibrate the screen it just constantly repeats the calibration process non stop but if you do a hard reset it will start working properly but as soon as you reset phone it messes up again.
Any one any ideas is the touch screen broken or is it another problem its got the stock rom on it
Sorry for the bad structore of post feeling abit tired as been up for hours annoyed at my phone.
I noticed a simmilliar issue starting a couple of weeks ago. Looks like the X-axis of the digitizer starts to die. In my case it only detects touches in Y direction, but not in X.
So far it only appeared under hot condition like sunlight or constantly running device in craddle. After cooling down it always came back to normal behaviour (so far)
Cheers bud for the reply. Its weird tho as its same as yours as it will detect the Y axis movemnt as when i hadnt hardrest it you could minamise the clock but that was it. Simalar problem happened to my grandads orbit and acted like urs then got progressivly worse over a few months.
I wonder if anybody knows if it would be sortedby getting a new touch screen.
HI...
Hopefully we are not the only ones... But yeah my MDA Compact (Diamond on T-Mobile UK) is doin the same thing. Like you guys, mine has staterd to get worse, before it was just a few edge icons that i could'nt press..but now sometimes pressing the screen anywhere does nothing, all i can do is scroll up or down.
Axelpix... you make a good point about temp...mine gets quite warm when charging on the USB. I will try to see if this is causing the problem.
Any info on fix would be greatly welcomed.
PS i'm running the Windows 6.5 Energy ROM. 14/07/2009
Hi guys least im not alone I think the only way to fix this problem might be to replace the touchscreen im just looking to see how much it would cost to buy a new one and if its easy to just replace the screen or if it comes attached to the lcd screen like on the orbit
continuous request to calibrate the screen
Yes, I have experienced this when i switched the handset on for the first time after purchase but it went off when I forced a restart to the handset.

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