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Hey, xda
Sprints network sucks. bad. What are my options for terminating a contract? I'm thinking I'm pretty much boned but this is ridiculous...
I dont get any signal at home, well there is just enough sprint signal to keep my phone from switching to roaming but not enough to receive a call. I have to force my phone to roam to even place a call. I keep my phone at WIFI at home here too...
I get no signal at work and have to keep it on WIFI.
At any social event no matter how large I'm looking for WIFI (last weeks wedding, couldn't even load facebook- forget uploading pictures)
and today, the last straw, I couldn't even send a god damned stupid tweet. IT COULDN"T EVEN SEND A TWEET. outside, beautiful day and sprint 3G cant even do a tweet. I'm dead sick of it. If I signed a service contract for them to provide me with SERVICE--- THEY AREN'T DOING IT. What is the point of their service?! I rarely get signal enough to do anything. I cant even use google for simple questions, I'm asking others to do it cause it takes me forever, if I can even do it at all!
I called and complained before about my home signal but I would have to buy an airave out of pocket and they would charge me $10 a month. THEY WOULD CHARGE ME TO AUGMENT THEIR ****TY SERVICE AT MY HOME--- WTF!
CarbolDroid said:
Hey, xda
Sprints network sucks. bad. What are my options for terminating a contract? I'm thinking I'm pretty much boned but this is ridiculous...
I dont get any signal at home, well there is just enough sprint signal to keep my phone from switching to roaming but not enough to receive a call. I have to force my phone to roam to even place a call. I keep my phone at WIFI at home here too...
I get no signal at work and have to keep it on WIFI.
At any social event no matter how large I'm looking for WIFI (last weeks wedding, couldn't even load facebook- forget uploading pictures)
and today, the last straw, I couldn't even send a god damned stupid tweet. IT COULDN"T EVEN SEND A TWEET. outside, beautiful day and sprint 3G cant even do a tweet. I'm dead sick of it. If I signed a service contract for them to provide me with SERVICE--- THEY AREN'T DOING IT. What is the point of their service?! I rarely get signal enough to do anything. I cant even use google for simple questions, I'm asking others to do it cause it takes me forever, if I can even do it at all!
I called and complained before about my home signal but I would have to buy an airave out of pocket and they would charge me $10 a month. THEY WOULD CHARGE ME TO AUGMENT THEIR ****TY SERVICE AT MY HOME--- WTF!
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Click to collapse
well you could probably flash a verizon prl and roam all the time and they might eventually end your contract no etf and while one the verizon prl you could check out there service and see how good it is minus the lte look around xda there should be a way to do it good luck
CarbolDroid said:
Hey, xda
Sprints network sucks. bad. What are my options for terminating a contract? I'm thinking I'm pretty much boned but this is ridiculous...
I dont get any signal at home, well there is just enough sprint signal to keep my phone from switching to roaming but not enough to receive a call. I have to force my phone to roam to even place a call. I keep my phone at WIFI at home here too...
I get no signal at work and have to keep it on WIFI.
At any social event no matter how large I'm looking for WIFI (last weeks wedding, couldn't even load facebook- forget uploading pictures)
and today, the last straw, I couldn't even send a god damned stupid tweet. IT COULDN"T EVEN SEND A TWEET. outside, beautiful day and sprint 3G cant even do a tweet. I'm dead sick of it. If I signed a service contract for them to provide me with SERVICE--- THEY AREN'T DOING IT. What is the point of their service?! I rarely get signal enough to do anything. I cant even use google for simple questions, I'm asking others to do it cause it takes me forever, if I can even do it at all!
I called and complained before about my home signal but I would have to buy an airave out of pocket and they would charge me $10 a month. THEY WOULD CHARGE ME TO AUGMENT THEIR ****TY SERVICE AT MY HOME--- WTF!
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Click to collapse
Well after so many issues at so many places one would figure you discovered that in the first 2 weeks of having sprint and cancelled service at no charge, no questions asked
---------- Post added at 11:15 AM ---------- Previous post was at 11:13 AM ----------
how long have you had sprint and why just now discovering service issues??
http://www.sprint.com/landings/returns/
We love our products and services, and we think you will, too. With the Sprint Satisfaction Guarantee, you can try your new product for 14 days. If you aren't 100% satisfied with your product, return your device to your original place of purchase, and contact us within 14 days of activation (day 1 of the 14 days starts when the product is activated) to deactivate service or within 14 days of purchase for accessories and devices purchased with no service and Sprint will:
Sounds like you didn't check to see who was the best provider for your area before making your decision. Some areas are better with Verizon or AT&T, and some are better with Sprint. In Atlanta Sprint has LTE everywhere I go on a daily basis so we have no problems here, but some places Sprint sucks...especially since it seems like you are in a city with only 3G. They can cancel your contract for using either 100-300mb of data while roaming or something like that. I'm sure their are some other ways to cancel without the ETF.
really this one is on you. You should have looked at the service area maps, And 2 weeks is plenty of time to notice that you have no service at home or work and you had the option to cancel in that time frame. Your best option now is to admit that the blame is on you and pay to cancel your contract.
Actually I don't think it was the OP's fault. I was on tmo's H+ before I signed up with Sprint. I realized that without LTE, I would be stuck on 3G. I didn't realize that Sprints 3G is extremely slow compared to Verizon's 3G, which I saw just a couple days ago in an iPhone 4. Sensorly tells me that I have LTE all over my city, but sometimes I have trouble holding a voice signal.
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts . I have to wait until I'm in an area that I think may have spark, and reboot my phone. Then I get a flood of text messages and voice mails. This has been going on 3 days now. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Would like to know of anyone else is considering this, or may have left Verizon for sprint and why.
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts . I have to wait until I'm in an area that I think may have spark, and reboot my phone. Then I get a flood of text messages and voice mails. This has been going on 3 days now. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Would like to know of anyone else is considering this, or may have left Verizon for sprint and why.
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Click to collapse
I've been with Sprint a while too. Just LTE in my area, works great though. I'll see whenever spark comes to my area. Have you talked to sprint about this problem? Possibly a defective phone or your tower's messed up. Do you have the same issues on CDMA only mode?
Not sure it's possible but I wonder if loading the right PRL might disable Spark. Or there is a way to shut it off in the phone settings.
LTE is still up and down for me so I leave my phone on CDMA 99% of the tie for stability.
Most places that I need speed I have WIFI.
LTE just isn't there yet.
I'm on hairy edge at home and hairy edge at work (both places I don't need it).
Even when I'm in strong LTE areas if you hit a 3G pocket the phone behaves badly.
Have not had it long enough to know if it's better or worse than HTC One M7.
But I switched it to CDMA.
I just loaded PRL 56018. So it roams on VWZ (3G only).
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts . I have to wait until I'm in an area that I think may have spark, and reboot my phone. Then I get a flood of text messages and voice mails. This has been going on 3 days now. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Would like to know of anyone else is considering this, or may have left Verizon for sprint and why.
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Click to collapse
Go switch out the phone, another guy just did this in another thread Cuz his LTE wasn't working at all
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row
I had to switch my phone for the same reason you just stated. I don't have these issues anymore.
Sent from my 831C using Tapatalk
I have had sprint over 10 years now. Only reason I stay is I'm on Sero Premium. The network is absolutely horrible in my area. Dropped calls, week signal, 1X/3G/4G no data. I'm sticking it out for Spark & hoping 800 LTE will fix the coverage issues. The m8 has had better signal and seems to lock on a lot quicker. So far haven't had that many issues with it besides the network still sucking of course. If you don't have a good plan on Sprint I would leave. I think it will get better over time but it's still going to be a while yet. I have had problems since last July.
I left Verizon because of the ridiculous bills I kept getting. Boy is their network amazing. Signal and LTE everywhere.
Got the Sprint HTC one m8. I mean Sprint is just terrible. LTE barely works barely have a signal anywhere. Love the phone but only on WiFi around the City
Sent from my 831C using xda app-developers app
Success100 said:
I left Verizon because of the ridiculous bills I kept getting. Boy is their network amazing. Signal and LTE everywhere.
Got the Sprint HTC one m8. I mean Sprint is just terrible. LTE barely works barely have a signal anywhere. Love the phone but only on WiFi around the City
Sent from my 831C using xda app-developers app
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Click to collapse
Same here. I got I think 9 people on my Sprint family plan, we've had Sprint for over 10 years now. I left for Verizon when the galaxy Nexus was relleased. Man, I loved Verizon, but my bill was upwards of $120 per month. Luckily I got to deal where if yo bought 2 or 5 GB plan, they would double it. So i had 10 GB of data at that time. The service was unbelievable, but I hated the price. So after 9 months, I came back to Sprint. Here in Boston, the service is great, but I've also seen a sporadic in and out connectivity.
Sent from my SPH-L720 using Tapatalk
The issue I'm having us that while on lte I'm not receiving calls..
Sent from my 831C using xda app-developers app
Well I made the leap. Went from 03mb to 21mb at work.
The past couple of days I have been noticing my texts have been taking longer to send. And I mean much longer. They occasionally stall in a queue. Because this was super annoying and I spent so much time troubleshooting it I thought I'd open this up and let everyone know its not a bug related to 4.4.2 or anything.
I did some digging around with some other customers who have the same problem on T-Mobile and the reports have been plenty. T-Mobile seems to be upgrading service nationally and whatever their doing is causing occasional blackouts.
If its old news I apologize but I didn't see this anywhere. This thread will be closed when the problem has been fixed.
Edit : Things have been reported as fixed and things are running much better on my end. Have yet to see a problem so I'm closing this thread. It may take hours or a day for the changes to roll out to everyone so be patient or call T-Mobile if it hasn't been fixed by tomorrow, 5-10-2014.
Sent from my Nexus 5 using Tapatalk
Edit : service is back for most
Sent from my Nexus 5 using Tapatalk
I'm getting real tired of T-Mobile. Literally the only reason I left grandfathered unlimited data on Verizon was to get this phone. I regret it every day. I hate this service, I hate it, I hate it, I hate it.
I checked their coverage maps like a hawk before I signed with them and my whole entire area was covered in "Excellent 4G Coverage" as well as "Excellent Voice coverage". Got the phone November 18th 2013 and didn't see LTE even ONCE at my house or in my neighborhood until February 2014. That was after calling them EVERY. SINGLE. DAY. Mostly 2-3 times a day. Not to mention all the dropped & spotty calls that I STILL have at home.
This is what you call "excellent" service? Really now... Excellent is supposed to be the best according to their maps. Which, might I add, they changed after I started calling them about my issues. I'd screen shot the maps before they changed them and sent them to customer service Rep after he told me I wasn't in a 4G zone. So I showed him and said that's not what your coverage map said last week when I joined...
Whatever they're doing they better do it quick. So tired of this T-Mobile BS. I love my nexus, but they're ruining it for me. I'd go back to Verizon in a heartbeat if I could get my unlimited data back. No hesitation.
RoyJ said:
I'm getting real tired of T-Mobile. Literally the only reason I left grandfathered unlimited data on Verizon was to get this phone. I regret it every day. I hate this service, I hate it, I hate it, I hate it.
I checked their coverage maps like a hawk before I signed with them and my whole entire area was covered in "Excellent 4G Coverage" as well as "Excellent Voice coverage". Got the phone November 18th 2013 and didn't see LTE even ONCE at my house or in my neighborhood until February 2014. That was after calling them EVERY. SINGLE. DAY. Mostly 2-3 times a day. Not to mention all the dropped & spotty calls that I STILL have at home.
This is what you call "excellent" service? Really now... Excellent is supposed to be the best according to their maps. Which, might I add, they changed after I started calling them about my issues. I'd screen shot the maps before they changed them and sent them to customer service Rep after he told me I wasn't in a 4G zone. So I showed him and said that's not what your coverage map said last week when I joined...
Whatever they're doing they better do it quick. So tired of this T-Mobile BS. I love my nexus, but they're ruining it for me. I'd go back to Verizon in a heartbeat if I could get my unlimited data back. No hesitation.
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Click to collapse
If you are that unhappy, then change carriers.
Edit: Looks like there was a network issue in a few states. http://downdetector.com/status/t-mobile/map/
I understand his frustration. Its not easy just to change carriers anytime you want. Depending on where you live, your budget, the kind of phone you want, etc. T-Mobile is a hit or miss depending on where you live. They're upgrading like a madman though to try to give everyone good coverage. I just can't use Verizon because of 3 reasons.
1. No unlimited data.
2. No Nexus 5?
3. Higher phone bill with no unlimited data.
T-Mobile is generally a pretty good carrier. I've been with them since 1999 and they've gotten better ever since. I suggest you speak to a higher up to see what can be done if you're not happy then. The SMS problem seems to be fixed for the most part I'm no longer having problems. If you do have problems that aren't fixed you should call T-Mobile and ask them to have a look at your line.
Sent from my Nexus 5 using Tapatalk
Won't go back to big red without my unlimited lol. Sprint is garbage in my area. Utter and completely useless garbage. ATT is an option I'm currently looking into. Don't worry mate, I'm in the process. They won't have my business for long.
Not after they f'ed me at the drive thru (lethal weapon 2 ref)
Edit: checked that link, my whole area is currently down (according to that map). This is just ridiculous now.....
RoyJ said:
Won't go back to big red without my unlimited lol. Sprint is garbage in my area. Utter and completely useless garbage. ATT is an option I'm currently looking into. Don't worry mate, I'm in the process. They won't have my business for long.
Not after they f'ed me at the drive thru (lethal weapon 2 ref)
Click to expand...
Click to collapse
AT&T may be your only option using the Nexus 5 reliably in your situation. Sprint and Verizon I have no experience or knowledge of at all. But Sprint until 4.4.3 won't work reliably.
Sent from my Nexus 5 using Tapatalk
Post screenshots. As of now I don't think Wideband in Columbus, Ohio is live. My speeds are the same as before. What speeds should we be getting?
Anyone know the screen mode # for the flex to see the information?
I see this hidden menu option but not sure where to find if I'm on 15mhz.
*3845#*959# And don't want to mess my phone up. Lol
http://www.lg-phones.org/lg-g-flex-hidden-service-menu.html
Sent from my LG-D959 using Tapatalk
Hmmmmm i tried them numbers for Sprint and it didn't work but in your menu do you see lte engineering? I know for Sprint what i do is ##debug# takes me to a menu where i can see lte engineering and in there it would show which band your connected to.
yellowman82 said:
Hmmmmm i tried them numbers for Sprint and it didn't work but in your menu do you see lte engineering? I know for Sprint what i do is ##debug# takes me to a menu where i can see lte engineering and in there it would show which band your connected to.
Click to expand...
Click to collapse
I looked and don't see that. Maybe I'll post all the options later. It's like 3 screen shots.
3845#*959# This is the hidden menu for T-Mobile. In the OP I had a * in front and was wondering why it didn't work. lol
For AT&T: Go to dialer and enter 3845#*950#
For Sprint: Go to dialer and enter 3845#*995#
39.51 down, 11.86 up, on VOLTE inside my house, outside of Chicago..
wase4711 said:
39.51 down, 11.86 up, on VOLTE inside my house, outside of Chicago..
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Nice but do VOLTE has anything to do with your network speed? Thought VOLTE was voice over lte so you can talk on the phone while browsing the web using lte?
yellowman82 said:
Nice but do VOLTE has anything to do with your network speed? Thought VOLTE was voice over lte so you can talk on the phone while browsing the web using lte?
Click to expand...
Click to collapse
Not sure if it does anything for speed, since I am usually on wifi, and dont pay alot of attention to OTA data speed..
If I recall, when I did some tests awhile ago, I never got more than 14-20 megs down, and 6-7 megs up while in my house.
I thought those speeds were acceptable.
T-Mobile has a fantastic network in my area, and I was very happy with their phone/data speeds and quality, even before these updates..
wase4711 said:
Not sure if it does anything for speed, since I am usually on wifi, and dont pay alot of attention to OTA data speed..
If I recall, when I did some tests awhile ago, I never got more than 14-20 megs down, and 6-7 megs up while in my house.
I thought those speeds were acceptable.
T-Mobile has a fantastic network in my area, and I was very happy with their phone/data speeds and quality, even before these updates..
Click to expand...
Click to collapse
Yea i just did a google search and basically VOLTE really doesn't improve network speeds either T-Mobile updated something through that update or probably the tower around you got a small upgrade. I'm on sprint and i can't complain much as to they are really improving their network and trying to get everywhere covered here's some speeds of mine on sprint.
wow, where are you located?
before I came to Tmobile in February, I was a Sprint user for many years, and, I never had many problems with their network, although the data speeds were horrible.
when they announced the "new" network last year, I was excited that Chicago was one of the first cities to be upgraded; however, once the "upgrade" started, the network was horrific for me; we couldnt make phone calls from our house, data/calls would drop everywhere, and even with an AirRave, their service went from OK to unusable for me. Fortunately, Tmobile announced their program to pay your cancellation fees and such at that time, so we switched to TMO, and have had fantastic service from Day one.
I hated to leave Sprint after all those years, and especially when there was this promise of their great "new" network, so I am amazed to see you have such fantastic speeds and good call quality with them now.
wase4711 said:
wow, where are you located?
before I came to Tmobile in February, I was a Sprint user for many years, and, I never had many problems with their network, although the data speeds were horrible.
when they announced the "new" network last year, I was excited that Chicago was one of the first cities to be upgraded; however, once the "upgrade" started, the network was horrific for me; we couldnt make phone calls from our house, data/calls would drop everywhere, and even with an AirRave, their service went from OK to unusable for me. Fortunately, Tmobile announced their program to pay your cancellation fees and such at that time, so we switched to TMO, and have had fantastic service from Day one.
I hated to leave Sprint after all those years, and especially when there was this promise of their great "new" network, so I am amazed to see you have such fantastic speeds and good call quality with them now.
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Click to collapse
I'm located in Miami and before having a sprint spark phone i had the note 2 which was really struggling on the band 25 network, i too was considering leaving them for T-Mobile but when the flex came out i went to the store to check it out and ran some speed test while i was there and i was amazed by sprint spark new bands so i decided to stay but I'm pretty sure Chicago should be good now or atleast picking up, sprint choose the best route in upgrading their network so it's really going to pay off when they are complete.
Stay on topic please both of you. Hehe j/k.
I left Sprint after 14 years for T-Mobile a little over a year ago. It's kind of funny how Sprint and T-Mobile switched roles at least in some places. T-Mobile use to suck but now Sprint does. I'm really surprised how quick T-Mobile improved the network. I thought Softbank would turn Sprint around quickly but that didn't happen. Now if the Sprint/Tmobile merger happens I don't see that being a good thing. If it does happen I'll probably go to AT&T.
I get around 20mbps with T-Mobile and that's more then enough for me. I'm running a lot of speed test waiting for the Wideband LTE to be active though. Lol
Man those Spark speeds from Sprint are insane! Honestly if Sprint could roll those numbers out for majority of consumers, I'd all be for the merger, lol!
JesseMT4G said:
Man those Spark speeds from Sprint are insane! Honestly if Sprint could roll those numbers out for majority of consumers, I'd all be for the merger, lol!
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Click to collapse
I was more shocked when i ran the app and got these results when i'm usually averaging between 25~40mbps. I would like the merger to happen because it will actually give them a chance to compete against the big 2 major carrier especially with their prices.
I cant imagine that with the hundreds of millions they have both spent recently to upgrade their networks, their networks beings incompatible with each other, that there will ever be a merger between these 2..would the "merged" company be GSM or CDMA? Would they have spent 100's of millions to upgrade their incompatible networks, if a merger was in the works?
Doesn't make any sense, but who knows..
Sprint is taking years upgrading it's network even with Sotfbanks $. T-Mobile upgraded the network in a year. I really don't see prices going down if the merger happens. If anything they would go up. I'm just shocked Hesse still has a job. I do want to see Sprint turn things around though.
sweets55 said:
Sprint is taking years upgrading it's network even with Sotfbanks $. T-Mobile upgraded the network in a year. I really don't see prices going down if the merger happens. If anything they would go up. I'm just shocked Hesse still has a job. I do want to see Sprint turn things around though.
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Click to collapse
Well you see that's where you don't know the difference the reason they're taking longer is the direction they went by also changing the whole equipment base etc at each site which are going to pay off in the long run tmobile isn't doing that they just upgrading their speed and such that's why they are finishing way quicker which is going to hurt them later on in the future when they really realize that it would have to replace almost all the equipment in that base site which will lead to problems like customer calling and complaining about the issue they are having with their service and such basically its going to be a deja vu all over again.
Here's what I'm seeing in Birmingham, Alabama. War Eagle !
Sent from my LG-D959 using Tapatalk
yellowman82 said:
Well you see that's where you don't know the difference the reason they're taking longer is the direction they went by also changing the whole equipment base etc at each site which are going to pay off in the long run tmobile isn't doing that they just upgrading their speed and such that's why they are finishing way quicker which is going to hurt them later on in the future when they really realize that it would have to replace almost all the equipment in that base site which will lead to problems like customer calling and complaining about the issue they are having with their service and such basically its going to be a deja vu all over again.
Click to expand...
Click to collapse
Dude take off your Sprint blinders. lol I was with Sprint for 14 years and had so many phones I've lost track. lol My point is I know what's going on in the wireless industry. Sprint is taking years to upgrade the network because they keep making bad decisions. Clearwire was a bust. WiMAX was a bust. LightSquared deal was a bust too – granted, that one wasn't really Sprint’s fault. Oh and the big Nextel mistake. Sprints history shows an inability to pick a winner. The only customers calling to complain are Sprints. I feel bad for Sprint customers when Hesse says "just wait for the network of your dreams". lmao They have been waiting for years. Sprint should be giving them a credit since some can't even watch a youtube video. I was one a year ago and Sprint said all 4 of my phones were defective. lol They offered me a one time $5 credit. I laughed then hung up the phone and went to T-Mobile. Then Sprint comes out with Framily. lol I think that's so stupid. I don't want to have recruit strangers and then worry about them paying the bill on time so my bill doesn't change.
T-Mobile has expanded Wideband LTE into 16 total markets, giving all T-Mobile LTE devices a speed boost with capable peak network download speeds up to nearly 150 Mbps. In January T-Mobile bought a swath of unused spectrum from Verizon Wireless for $3.3 billion that will help expand its coverage to more regions outside of the metropolitan areas.
I really hope the merger doesn't happen because T-Mobile is hot and Sprint will just cool them off. lol Hopefully T-Mobile can get another 3 billion for the failed deal like what happened with AT&T. No one can predict the future as far as you saying T-Mobile will go through what Sprint is going through now. Good thing is I'm not in a contract. Hopefully Sprint can turn things around and fix the bad image they have now. No one can deny, 2013 was T-Mobile’s year.
Report: T-Mobile best, Sprint worst carrier in KC
http://m.bizjournals.com/kansascity...e-best-sprint-worst-carrier-in-kc.html?r=full
Seems like I read somewhere that as of Jan 1st 2014 T-Mobile opened up 75,000 new towers in North America, supporting 4g LTE. I had Verizon for years then went to AT&T for about 6 months and now on T-Mobile. Verizon did have the best coverage of 4g lte , at&t was OK but I always had to fight them about BS on my bill and overages. I had a GS4 on AT&T during the 4.2 to 4.3 update, I was rooted with unlocked boot loader I couldn't take the OTA but that didn't stop them from sending the 592mb update 17 times one month and 22 times another month. Forcing me to have overages. I had to call and fight my way out of them both times. And if I didn't know as much as I do about android and our systems I couldn't have convinced the customer service MANAGER that that was what it was. Then after having issues with the network cust. Service told me they couldn't support or help me with my issue until I took the update. They said "Our tech support is trained to handle issues with 4.3" so I asked "what happened to the crew that was trained on 4.2, did you fire all of them?",
Long story short I left and got ETF paid by T-Mobile and got unlimited data again. I average 40-45 mBs download speeds and have had the best customer service experience with tmo.
And I love being able to use thus much data :
thats ALOT of Porno viewing, bro..:cyclops:
Agree with everything you said; Verizon is great if you travel for a living, but I dont do that anymore, so I only care what works in Chicago land; ATT was fine after they updated their network here a couple of years ago, but, their cust svc/tech support was lame at best, and after a brief try with Sprint, and their "Alleged" great new network, we decided our last hope was T-Mobile, and we love everything about them, for us, in Chicago land..
Great Customer service when we need them, great low pricing, great service in our area, and all issues are taken care of immediately, without a question or argument...We couldnt be happier with our cellular choices right now, and hope it stays this way for a long time..
We are moving to the Dallas area in a year or 2, so I hope their coverage is as good down there as it is up here..
I even bricked my first rooted g flex and took it to the T-Mobile store and for $5 shipping charge they sent me a brand new one not refurbished but new. The first one was only 3 weeks old.
The CEO and Head of Marketing are determined to make T-Mobile a monopoly and out to show other carriers it can be done better, faster, cheaper, and unlimited. Any company, mobile carrier or not, that does not take cues or adapt this mentality of business and customer care is run by morons.
I was wondering if anyone can answer this, besides T-Mobile who told me yes, but not sure how much I trust them.
Long story short, I can no longer connect to the t-mobile network from my work building. I had already tried, but they requested I do a manual search for T-Mobile network and select it to register on. In trying to do so I get an error that it cannot connect. It also shows 3 other networks when I search. AT&T, Verizon and MetroPCS. Those three do indeed get service in this building and people with those phones have no issue. Not surprised to see Metro PCS since it runs on TMOs network.
So here is my question, These networks only show if the phone can find them? So I *should* be able to force my phone to roam on AT&T? TMO said I could(I was roaming on AT&T a few months ago in another state with no TMO service), but it doesn't let me, won't roam but AT&T has an extremely strong signal here, assume because it sees a tmobile signal, but I cannot connect to it.
They are sending me a new phone to try Monday, but I won't work until Friday, so just figured I'd do some curiosity searching.
I will post screen shots later (at work and have to wait to go outside...*sigh*), but the phone also sees a signal at times, shows signal bars, but won't connect to any network. Is really weird.
Also noticed in the TMO store a few days ago when I had my sim replaced, that my note 4 was nearly 10dBm worse signal than their display phones for the Note 4, S6 and S6 Edge which all had pretty identical signal strength. This was both before and after sim replacement. Don't work with celluar as much (do cisco networking) but 10dBm might be enough to cause me problems in a building.
Hoping at this point it is the phone.
If your phone just got new discard tell tmobile to refresh u on the network.something not set right
BACARDILIMON said:
If your phone just got new discard tell tmobile to refresh u on the network.something not set right
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We've done that. Doesn't work.
I know Tmobiles service works in this building, because MetroPCS does. No one else here has tmobile, but others do have metropcs which runs on tmobile.
is the stupidest thing. Been 5 weeks of not even being able to make emergency calls at work. Verizon/AT&T/MetroPCS/Sprint/etc. all get signal.
and to note, I was only getting HSPA+, but now my phone refuses to connect to HSPA+ if at all possible. Used to be I'd go outside and it would connect to HSPA+ and eventually switch over to LTE, now it only connects to LTE outside my workplace.
This happened on kitkat and lollipop.
I really think it is a network issue, but they have opened maybe 6 tickets in the 5 weeks and are always told no issue.
I am just trying to further research, I really don't want to have to switch to ATT or Verizon because 40 hours of the week i can't make or receive calls/texts/etc.
nosympathy said:
We've done that. Doesn't work.
I know Tmobiles service works in this building, because MetroPCS does. No one else here has tmobile, but others do have metropcs which runs on tmobile.
is the stupidest thing. Been 5 weeks of not even being able to make emergency calls at work. Verizon/AT&T/MetroPCS/Sprint/etc. all get signal.
and to note, I was only getting HSPA+, but now my phone refuses to connect to HSPA+ if at all possible. Used to be I'd go outside and it would connect to HSPA+ and eventually switch over to LTE, now it only connects to LTE outside my workplace.
This happened on kitkat and lollipop.
I really think it is a network issue, but they have opened maybe 6 tickets in the 5 weeks and are always told no issue.
I am just trying to further research, I really don't want to have to switch to ATT or Verizon because 40 hours of the week i can't make or receive calls/texts/etc.
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Click to collapse
I have been thru same thing.u have to keep trying till u find the few people they have that are smart and know the job they supposed to do. Some of those are morons. Take it with a grain a salt and don't believe the we will get back to you in 72 hrs and then never get the call. Keep pushing.
BAD ASS NOTE 4
BACARDILIMON said:
I have been thru same thing.u have to keep trying till u find the few people they have that are smart and know the job they supposed to do. Some of those are morons. Take it with a grain a salt and don't believe the we will get back to you in 72 hrs and then never get the call. Keep pushing.
BAD ASS NOTE 4
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Well I am gonna try the new phone, at that point will be a new phone and a new sim card. Rules me out 100%. After that, I will push. What I really need is to talk to a network engineer myself lol.
I am just trying to learn more about how some of this works. I tried google searching and seems there is very little information on any of this.
nosympathy said:
Well I am gonna try the new phone, at that point will be a new phone and a new sim card. Rules me out 100%. After that, I will push. What I really need is to talk to a network engineer myself lol.
I am just trying to learn more about how some of this works. I tried google searching and seems there is very little information on any of this.
Click to expand...
Click to collapse
They won't get on the phone.they afraid of getting yelled at lol
BAD ASS NOTE 4