I'm hoping the great folks at XDA-Developers can help me with this weird network issue. I have an AT&T Tilt with the stock WM6.1 ROM. It started this past weekend. Fortunately the important programs work like Skyfire, Opera Mini, IE, Outlook, and Google Maps. But nothing else can communicate with the internet. It started with QuickGPS. Press download to get the updates and in less then half a second pops up a message “Connection Failed”. I spent a lot of time searching and trying all the fixes for registry, remove hidden proxy, restore proxy, etc., etc. All no good. I suspect because the problem is not with QuickGPS because I have now found that other programs that I use to use don't work anymore either. I use programs like WeatherWatch, GPSRadar, OggSync, etc. Non of them are able to connect anymore. The errors pop up quick, like they didn't even try. I have tried everything I can think of. Checked all the settings, and options and all not good. There is something that I'm missing and I'm hoping someone can help. Thanks so much.
I don't know if I stumped everyone (77 views and no one commented) or if this was the wrong place to post this problem. If it was the wrong place, I apologize.
I did solve the problem, but not the conventional way I would have liked. I found a full system backup that was dated three weeks prior to the time this problem appeared. I made a current full system backup as well as a separate full PIM backup. Hard Reset. Restored the three week old backup. Restored the current PIM backup. Did some other miscellaneous updates that I had done in the last three weeks. All works perfectly now. Most of me is glad that I'm back 100%. But the IT part of me is frustrated that I don't know what went wrong and didn't get the chance to fix it properly.
Related
How can i make back-up after the WM2K5 upgrade? In Activesync 4, there is no longer the backup tool. And I tried Sprite Backup Premium, no chance! (it worked before with WM2K3SE).
Vincent
BA backup with WM5 upgrade
OK, I have tried the Sunnysoft Backup Manager, so far the back up process seems OK and the file stored in the SD storage card (.exe) . When I have time, I will hard reset, then test the Restore function, to see its effect as well as the impact with "persistant RAM". Vincent
Brilliant! I've asked the same question in the forum, and I didn't find any way to fix it. I'm crossing my fingers. Please post when you have tested it!
OK, I have tried the same, and I'm suspicious. A full backup of the unit only took 9 meg, and I have a lot more software on it than that. How big was your backup?
The suspicion was unfounded! It works!!! Just did a hard reset and then restored the backup, and even the TomTom GPS was where it should be! Only thing I see this far is that I have to set up a new partnership in Active Sync, and that the Today theme isn't shown correctly, but those are minor problems.
Edit: Warning: The contacts and calendar info doesn't seem to have survived. I keep them in my PC, so I'm not that worried, but of course that would be a problem on the road...
Mastiff said:
The suspicion was unfounded! It works!!! Just did a hard reset and then restored the backup, and even the TomTom GPS was where it should be! Only thing I see this far is that I have to set up a new partnership in Active Sync, and that the Today theme isn't shown correctly, but those are minor problems.
Edit: Warning: The contacts and calendar info doesn't seem to have survived. I keep them in my PC, so I'm not that worried, but of course that would be a problem on the road...
Click to expand...
Click to collapse
Worked here too flawlessly, I'm so happy, but... I need a full version of SunnySoft Backup Manager 3.5
Mastiff said:
The suspicion was unfounded! It works!!! Just did a hard reset and then restored the backup, and even the TomTom GPS was where it should be! Only thing I see this far is that I have to set up a new partnership in Active Sync, and that the Today theme isn't shown correctly, but those are minor problems.
Edit: Warning: The contacts and calendar info doesn't seem to have survived. I keep them in my PC, so I'm not that worried, but of course that would be a problem on the road...
Click to expand...
Click to collapse
I have emailed them about the contacts and calendar issue, I also found that it doesnt back up emails either, maybe you could also send them an email as well so they get on with finding a fix?
I've searched for an answer in these forums and can't find one. I have tried some suggestions from here to no avail. Well...here's the problem. I've had my Tilt for a couple of months. All has been great and i love it...up until now.
I've put several roms on it and they've all worked fine. Got that down...I thought. I can't get activesync to see the tilt on any of my computers. It won't find it on the laptop I've been using to load. My desktop at work, that I've been using sometimes to load it, won't see it and it won't even connect on a new computer in my office with fresh ASync 4.5. Like I said....it has been working fine I just decided today to load a new Dutty rom and I can't even hook up. Wow....this is so aggravating. I've uninstalled and reinstalled several times. Activesync is still on the tilt too. I've killed the program in taskmgr. I've stopped all running apps in the tilt. I have 2 different cables also. By the way....I don't care to wipe it clean...if I need to. Any suggestions as to what I can do? If anyone's got any clues to what my problem could be I would be eternally grateful. Thanks in advance for responses.
Desparate!
Please help me....if you can. I know there's a tremendous amount of knowledge here. Surely someone's been through this same problem and was able to fix it. I've seen another post similar to this and he's not getting an answer to his problem either. If I we need to contact HTC....please recommend that. Some of you "tilt masters" please respond. Thanks in advance.
Also I had a similar problem and i had installed a blackberry program on my tilt. That created a connection problem between my tilt and the sync program and it couldnt see my tilt. I figured out that the blackberry desktop program thought it had dibs on my tilt because the bb was on my tilt. I removed the BB off my tilt it did a hard reset and then proceeded to manually remove every windows mobile device partnership there were many. Rebooted my computer and tried it again and it worked. You could try a hard reset and then and then use system restore to a few days before you had the problem and see if you can trick it.
I had this problem.
Hard-Reset fixed it
Thanks for the replies....I've tried the hard reset twice and that didn't work either. Have been on the phone with HTC support and we did several things. Still not working. He was supposed to call me back in 10 min but didn't for a couple of hours. Anyway...I've got to contact them back and take up where we left off. Surely we can get this thing going again. If HTC can fix it....no one can. When we get it up and going...i'll report back here for others future needs. The phone works great besides that!
Again thank....and anyone else have a suggestion.
Please respond to...
http://forum.xda-developers.com/showthread.php?t=362679
Thanks..
Check the USB pins on the unit, mine were bent down and did not make contact, i think from memory the 3rd pin in is the data connection.
Derek
I've had my Tilt running pretty smoothly on the stock firmware since I bought it over the summer (camera stopped working, but that's a different story). Anyway, I did a backup this morning (SPB Backup), and after the reboot I couldn't get a voice signal. If I pushed the phone button, nothing would happen! Now here's the weird thing: I'm able to get a data connection (was able to get new email), but the phone icon still says no service. Has anybody experienced this before, or know of any fixes? I've soft-booted a few times, but didn't want to hard boot if there was a simpler way.
And yes I did search this entire forum for similar posts, but didn't find any.
Thanks in advance!
have you tried a different SIM from a different operator?
you might want to try a different SIM from a different operator just to be sure your SIM and/or operator is not the problem.
if it works with another SIM, you can be fairly certain that it is NOT a hardware issue...in which case, a hard reset will more than likely resolve your problem.
also, are you able to receive incoming calls? what kind of a message does the caller get in case your phone doesn't even wake up and ring? finally, have you tested sms text messaging? try sending a message to someone and also try to receive an sms text message from someone...these little steps will help you confirm whether or not you are experiencing a hardware issue...in which case you might want to consider having it checked/fixed under warranty.
keep searching...cheers !!!
Happened to me once. I tried everything, but didn't work. If it's under warranty, AT&T will replace it. I went through 3 units in the 11 months I owned tilt.
hmmm have you tried flashing another Radio? (don't know what happened to your camera, but if you've got cam & phone issues, it's worth checking the Radio...
It's happened to me twicw also. This is an SPB Backup quirk. I'm afraid a hard reset is all that's left to do.
Well,
first of check if you're connecting to the correct network AT&T and not accidently logged on to the T-Mobile network - perform a manual network search / selection on your device.
If the above step does not help, try to restore your device with the SPB Backup you made. If that also does not work, well, then ... yeah ... hard reset! I would not really consider a RADIO FLASH on your device since it semmed to be working fine for you before that?
Thanks for everyone's suggestions. I tried doing a full restore of the latest backup (that morning), and that seemed to bring back the phone functionality. However, the restore also eliminated a few of my main programs, which was very weird! So, I did a full restore from the previous backup and tested that one out. Everything was like it should be. Then I did a restore of the latest backup's tasks/appointments (only things that changed), and now I'm back to full operation
As a side question, since I'm running WM 6.0 and want to flash to 6.1, would I be able to do a full restore from SPB Backup... or would that be incompatible with the upgraded OS?
You won't be able to perform a FULL RESTORE. There are a couple of changes in WM6.1, so, just to be on the save side I would suggest that you back up your PIM data, then flash to 6.1, restore your PIM data and reinstall all of your application.
BTW:
I was running WM6.1 on my MWg Zinc II and couldn't find any real advantages other than THREADED SMS. The Pocket IE gets a whole bunch of new bugs (for example Frames in websites are not shown or not shown correctly) and experienced a couple of incompatibilities with 3rd-party software application. If you still want to take a chance, good luck! However, I do not believe that you can go back to WM6.0 once you flash to 6.1!
I wouldn't upgrade to 6.1 if you're running SPB software. I was running 6.1 without problems, then loaded SPB Phone Suite, Diary, and Pocket Plus, and suddenly Garmin XT couldn't locate satellites at all. It took several hard and soft resets, and a visit to the SPB forums to realize that 6.1 could be the culprit, and it was. All problems disappeared with 6.0. There was a post at the SPB forums that *seemed* to indicate that SPB apps hadn't been fully tested--they may have used the word "certified"--with 6.1. Good luck.
No, that's not it -- I'm running the latest versions of all of those SPB titles on a stock 6.1 with no problems.
i have no spb apps on this one and i have the problem...it just can't fix the network
it happened few days ago to a guy that isn't quite familiar with ppcs he somehow turned it off and when he turned it on he couldn't get the network...eventually he hooked up after half a day (i'm not sure for how long did this problem last because i don't know does he use soft reset and flight mode)...so i took the kaiser to test it and to see what happened..i messed with flight mode and SR it couldn't find the net at all
tried wm6 and two wm6 radios
tried wm6.1 and two wm6.1 radios
i'll try android...just to test the module itself..if there are any hardware issues
Hi everyone..
I am a somewhat profiecient Tilt user.. had a few windows mobile phones before.. and had my tilt over a year.. I never had any problems with the WM 6.0 rom so I never upgraded it.... But now I ahve a problem... Today my GPS wasn;t locking on so I reset the phone, and as usualy it fixed the problem.. but now my messaging (and email) won;t work...
I have the HTC Home Installed (been installed a long time) and I use the buttons on the clock screen on it to access my MMS and Email... I went to send a txt and it did nothing.. I thought hte phone was froze.. but other stuff works.. I tried email next.. same problem... It also says the MSVC has encountered a problem and that is not working either.. it all happened at the same time....
The real problem is I have my phone EXACTLY how I wanted it.. with this tweek and that tweek... This program and that program.. this setting & that setting... sigh... I have an odd provider (Einstein PCS) so I had to set up all custom MMS, Email, Internet, and other setting that took a long time to get them all just "right"... I thought the SD card may have went, but other software that I know is on the SD card runs fine (including tomtom)... Any suggestions from anyone before I do hard reset? Please.. I don;t want to have to redo everything...
Retrace your steps
Hi
I have found that when something stops working after installing new software, if I uninstall any software, in the reverse order it was installed, this usually restores functionality. Uninstalling one piece of software at a time and running trials in between uninstallations usually helps to identify the culprit. If you haven't actually installed new software to co-inside with the failure then this advice is no good for you.
For future reference I would recommend using Sprite Backup (I think that the latest version is 6.5 and can be found on their website). With this software you can make a back up of your existing configuration prior to installing any new software. Then, if anything goes wrong you can just hard reset and run the backup file (stored as an .exe file) from the storage card and you'll get back to exactly where you were before the install.
Hope all that helps.
Cheers
andrew-in-woking
Thanks for the advice but I did nto install anything.... I will get that sprite backup though for future use... thank you.... What I did find this morning is this...
http://www.htcwiki.com/thread/107262...&maxResults=20
It seems many other people have had MOST of the same problem... When I followed the directions and deleted the inbox om my SD card, it fixed everything... even the Microsoft Voice command.. no idea how they are related, but it must be.... The only problem is that now after doing all this research on new ROMs, I found one I want to try... now I gotta decide if I want to go through all that work if I don;t have to... I think I will do the sprite backup.. download a default at&T 6.0 rom if I can find one.. then TRY The new rom.. if I hate it.. install the default rom and resotre my settings.. Thansk for you help though
Teej53214 said:
Hi everyone..
I am a somewhat profiecient Tilt user.. had a few windows mobile phones before.. and had my tilt over a year.. I never had any problems with the WM 6.0 rom so I never upgraded it.... But now I ahve a problem... Today my GPS wasn;t locking on so I reset the phone, and as usualy it fixed the problem.. but now my messaging (and email) won;t work...
I have the HTC Home Installed (been installed a long time) and I use the buttons on the clock screen on it to access my MMS and Email... I went to send a txt and it did nothing.. I thought hte phone was froze.. but other stuff works.. I tried email next.. same problem... It also says the MSVC has encountered a problem and that is not working either.. it all happened at the same time....
The real problem is I have my phone EXACTLY how I wanted it.. with this tweek and that tweek... This program and that program.. this setting & that setting... sigh... I have an odd provider (Einstein PCS) so I had to set up all custom MMS, Email, Internet, and other setting that took a long time to get them all just "right"... I thought the SD card may have went, but other software that I know is on the SD card runs fine (including tomtom)... Any suggestions from anyone before I do hard reset? Please.. I don;t want to have to redo everything...
Click to expand...
Click to collapse
Do you have your Einstein settings. I haven't been able to get my Fuze to connect reliably. I'd certainly appreciate it. Thanks!
Hi all... This is not realyl a question or anything... I just wanted to share with SOMEONE that Sprite Backup MAJORLY saved my backside!... LEt me explain...
I never used the program, but i did soem readign and checked it out a month ago.. I ran a backup and saved it on my computer just to see how it was.. actually suprised I didnt; delete it.. a few weeks ago quickGPS stopped working... I thought nothign of it becasue it has stopped working before... Today I was out and about.. and TomTom was giving me a "No GPS Device" message... I have had TomTom since I had my HP iPaq 2210 w/ BT GPS, and many devices since so I knew this was not normal behavior.. I figured a soft reset would do the trick, as it usualyl does with an GPS problems... But no luck... I tried 5 times... still no luck... checked GPS settings, etc.. everything was as it was supposed to be.. I use my GPS a lot, so this was no acceptable..
When I got home I tried a few other programs that use the GPS, Navizon, GPStest, etc, all with the same result... Not only no GPS device in any, but when COm4 was scanned, it would hang up my device.. I figured I had no choice but a hard reset.. so I did it, and then ran the backup file... and IT WORKED PERFECT! GPS works again, etc... Thank you so much to whoever created this program, as it really saved me a LOT of work with all the custom software and tweaks I had on my WM 6.0 Stock Rom (insert laughter here). This may have been the oppertunity for me to finalyl check out a new rom, but no need to now.. took all of 20 min.. me hard resetting, running the backup, installing my SNES emulator, checnge my theme to the current, and running a sync with the computer... And it is like I never had any of the problems again...
I HIGHLY reccomend any others like myself who never really gacve Sprite Backup a 2nd look, to jsut run the backup and keep it in a safe plac,e just in case....
Teej