Database Develop

Insidertip: Where can my Diamond be repaired?

Hi,
The XDA Diamond of my little brother has some cracks between the display and the touch-surface. (see attachement)
I sent the device O2, but they (their service-partner) said "no warranty" and want ~ 300€ for the repair.
I just looked into the service-manual, because I thought about repairing it by myself.
But I think it's to difficult for me.
Now I wonder if anybody know a cheap mobile-shop, who can repair my Diamond.
I live in Cologne. My Brother (and my family) near Hannover. (both in Germany)
But Online-Shops are also good.
Thank you!

the screen is on ebay - item 230285205211. They also offer repairs
search for the dismantle guide (sorry don't have it to hand)

i also got cracks on my screen just like your brother....
I decided to order one of the replacement screen from ebay that comes with the needed tools to do it myself. i payed about 25 dollars including shipping and should receive it anytime from now.... If you r willing to wait , i ll post feedback on how hard it is to do it yourself.
About dismantling the diamond u ll find easily links from google.
Good luck!

how do the cracks actually appear in the first place?
was it the result of something the manufacturer might classify as "abuse" or "accidental damage"?
Often I pick up my phone (HTC Victor) and think that it feels quite fragile compared to something like the N95... so i treat it accordingly - ie, with a little more care..

I already looked throu the disamble guide.
@Sebienbon
It would be great, if you would post feedback and maybe photos of the repair process (step-by-step) wich are not in the disamble guide.
Meanwhile I will do one more try with the service partner.
@bobbified
It just happened. I think my brother carried the device in his trouser pocket (jeans) when he was riding by bike. But imo such a expensive phone should be strong enough.
Also theere is no damage on the outside.
@hays
Thanks. But I am not sure if this is the right part.
My LCD still works. All pixels are fine.
But the "whatever" between the LCD and touch-surface is cracked.
Thanks everybody so far

i just got the kit this morning but the screw driver is wrong( probably because of a different country , i live in denmark and the screen comes from asia... so i ll go buy a tiny screw driver that i miss and then give it a go

Hey,
I´ve got the same problem. But my Screen is more broken
Although it works.
I read the Service Manual too but im not sure if it works with this part:
http://cnn.cn/shop/touch-diamond-digitizer-p-2128.html
Because on the last Picture in the Manuel you see only the front part of the phone and nothing about the part linked above.
So I w`ont open it before I`m not sure whats exactly to do.
Also I asked some firms do make me an offer for repairing the mobile phone.
The best offer is 129,00 € or 169,00 € if the dismantling create scratches on the Display under the touch screen because they are glued.
Very expensive!
Now I´m waiting for your experiences too.

Sebienbon said:
i just got the kit this morning but the screw driver is wrong( probably because of a different country , i live in denmark and the screen comes from asia... so i ll go buy a tiny screw driver that i miss and then give it a go
Click to expand...
Click to collapse
Any update?

no updates

Man i wish i know of the manual to take this apart. You can fix it yourself if you take your time man, and dont be like me man. I took it apart thinking that the black tape under the battery is just tape!!!! And rip the mini-usb power ribbon. Man my heart sank.. So on that note if any of you guys know of a site or store to order parts from. please let me know also....
@lphar56

Is the diamond display made of glass and not the plastic stuff some other screens are made of???

The display is LCD so im guessing glas.. but it has a Touch Digitizer over the top.. that can scratch very easy and is only £15 off ebay
GET INSURANCE........
IF IT BREAKS, MAKE IT DISAPPEAR CLAIM FOR A STOLEN FONE

HTC diamond screen replacement
Hey guys!
AFAIK the cracks that appear are in the glass of the touch-screen-unit.
so i try to figure out how to replace this part only.
Is it glued to the LCD?
Which glue sould be used to fix it again?
Or does it even come with the screen?
I'd like to post a guide here if it works, so please help me answering this last question!
Also, replacing only the touchscreen would lower the repair cost to a third...
Thanks!

Still no update?? on the steps to remove digitizer?

benicz said:
Hey guys!
AFAIK the cracks that appear are in the glass of the touch-screen-unit.
so i try to figure out how to replace this part only.
Is it glued to the LCD?
Which glue sould be used to fix it again?
Or does it even come with the screen?
I'd like to post a guide here if it works, so please help me answering this last question!
Also, replacing only the touchscreen would lower the repair cost to a third...
Thanks!
Click to expand...
Click to collapse
Has anybody a guide or experience on changing the screen? I have the same questions as above!

Hi Folks!
I have a tiny injury on the Display like a stone-chipping, now the touch doesn´t work anymore. He think that I pushing on this point. :-(
I found the LC-Display (89€) and the touch-unit (59€) to buy. On "hot-wire-telekom. de"
Is there any guide how to change the Touchdisplay?
Greets
Kampfsau

Kampfsau said:
Hi Folks!
I have a tiny injury on the Display like a stone-chipping, now the touch doesn´t work anymore. He think that I pushing on this point. :-(
I found the LC-Display (89€) and the touch-unit (59€) to buy. On "hot-wire-telekom. de"
Is there any guide how to change the Touchdisplay?
Greets
Kampfsau
Click to expand...
Click to collapse
hi kampfsau
here you will find a guide:
http://www.fuelip.com/howto/diamondlcd/diamondlcd.htm
plz use the search function next time

emergency somebody help me pls

my jade suddently can not touch any more after i turn it off and turn it on
i try to hard reset my device but it still can not touch
some body please help me this solution
i'm living in viet nam

If you use screen protector, definitely try taking it off. You can also try removing battery for some time.
If it does not help, your device is probably faulty. It sometimes happen. Sorry to hear that. It happened to my friend with HTC Artemis once. You probably should return it to your vendor for replacement.

try another ROM

ivenhu4859 said:
try another ROM
Click to expand...
Click to collapse
Oh no, I wouldn't advice this... It seems that there is a problem with the device itself, so it's better to send it back for replacement or repair.
If he does hard-SPL, he is in danger to lose the waranty!

thank all
i bought it in singapore but i live in viet nam so i can not replacement.
i had order the touch screen (not lcd) on ebay i hope after repaired it can work again.
it's unlucky for me.

Touchscreen in Landscape Mode

Hi all
I am facing a problem for which I could not find sufficient material/ solution. My X1 was working fine and awesome. But one day I noticed that my touchscreen is not working in Landscape mode when I open QWERTY board. Once I close the QWERTY board, the screen will return to the portrait mode and starts responding to the touch. If I am browsing in portrait mode and then select the option for "Landscape" mode without opening QWERTY board, it is still working fine. It only does not work when I slide out the keypad.
One more thing, when I slide out the key pad and close again, my screen alignment also gets disturbed most of the times and I have to align screen. This all happened before upgrade, so we cannot blame upgrade also.
Please help me out as it really feels bad to not to use keypad and screen simultaneously.
Any help will be cordially appreciated.
Regards
Gajendra

HEY!!
I actually experienced the EXACT same problem half a year ago. Definitely it is a hardware problem!! Screen do not respond to the touchscreen only when keyboard is out and that screen alignment is always out afterwards. My alignment was out when that happened and I cannot even press on the start button as it does not respond to the wrong alignment. Because of the screen, my microphone was screwed up as well, people on the other side of the line sometimes will not be able to hear what I am saying during a phone call at all.
I send it in to SE Canada and they fixed 5 different items on my phone within 10 days!!
Items they fixed (for reference):
Conductive Fabric Display
EMI Gasket
Rigid Flex PCB Assy
Conductive Fabric Rigid Flex P
BtB Connector
Do not know what these things are but they fixed my phone and the screen is all good now.
Cheers,

@Eric
Hey Eric
Thanks for your reply. Would you mind telling me the cost that you incurred in the process?
If it is a hardware problem, then there is nothing that I can do. I will also have to go for it.
Please do revert.
Regards
Gajendra

Cost? I assume you got your warranty left, since it hasn't even been 2 years since the X1 launched?
Just restore Stock ROM and Stock SPL and send it in.

@Noon
Hi Noon
Thanks for your response. I have purchased this handset from Singapore and currently I am in Miami. I am not sure if the warranty is international. That is the reason I was asking about the cost. I bought it in Feb'08.
I am not much of a geek and hence did not understand about the restore that you mentioned. Is it something like hard reset to get the factory settings??? I have recently upgraded my phone through SE website.
Thanks for your understanding.
Regards
Gajendra

I had exactly this problem!
The problem is the flex cable, which has worn out, and so short circuits itself when you slide open the phone!
u either, send it in for warranty repair, or repair it yourself, a bit fiddly but if you don't have warranty, your only option.
Its a COMPLETELY HARDWARE problem, no amount of software could fix this

and if you've only ever flashed with Sony Ericsson Update, then there is absolutely no need to restore anything! just send it in for repair

Should be ~$50 USD

@Jonny & Samurai
Thanks buddies!!
I really appreciate your responses.
Regards
Gajendra

when i sent mine in to get fixed it was free! under warrenty!
all i had to pay for was the postage to the nearest SE service centre!

As other have said, I fixed it under warranty so it was free beside the postage that I had to pay. I do believe warranty is international as my x1 is x1i and I get warranty coverage in Canada, which only sells x1a.
But I don't know if its 1 yr or 2 yr warranty?!?! I checked my repair receipt and it says 1 year, so I don't know!!
Anywayz, good luck on the repair!!!

moondoo said:
Hi Noon
Thanks for your response. I have purchased this handset from Singapore and currently I am in Miami. I am not sure if the warranty is international. That is the reason I was asking about the cost. I bought it in Feb'08.
I am not much of a geek and hence did not understand about the restore that you mentioned. Is it something like hard reset to get the factory settings??? I have recently upgraded my phone through SE website.
Thanks for your understanding.
Regards
Gajendra
Click to expand...
Click to collapse
1st of all, sorry, no need to restore anything, i just assumed you had a custom ROM.
2nd; feb'08? uhm, do you mean '09 or did you get your X1 ½ year ahead of us? ;P
You could send it in directly to Sony for only the postage cost.
If you meant feb'09 your 1year standard warranty has probably run out... but there's this rule/law about manufactauring errors ( at least in Sweden) if your ( electronical) device stop working due to production error (which this clearly is, among other usual X1 related problems) within 2 years time, the producer is still responsible to repair/replace your device!
I hope it works out for you, good luck =)

searching a x1 to buy.

Hi,
I'm searching a (bricked) x1 for hardware parts. Mine has cracks all over the place. Let me know if you've got one and tell me how much you want for it.
Greets Wieger van der Wielen
[email protected]
ps: I don't know if I should post this here or at Marketplace...so tell me if I'm wrong.
EDIT: NO NEED FOR A X1 ANYMORE!!!!!!!!!!!!!!!!!!!

wieg86 said:
Hi,
I'm searching a (bricked) x1 for hardware parts. Mine has cracks all over the place. Let me know if you've got one and tell me how much you want for it.
Greets Wieger van der Wielen
[email protected]
ps: I don't know if I should post this here or at Marketplace...so tell me if I'm wrong.
Click to expand...
Click to collapse
I have one, but it's not bricked. It's in perfect working order. It has cracks as is usual with MANY X1's and I've altered the battery cover by drilling a hole so it's easier for me to reset the phone and take out the memory card without removing the back. I'm willing to do $180, but since you're looking for a bricked phone you're probably not interested in paying the amount I'm asking, but I thought I'd float it out there. Good luck on your search. Bye!

sorry mate
I've bought a new housing for my x1 so...no need for it anymore.
Thanks anyways. Good luck to you.

Display doesnt work but touch do!

Well, this is my first thread, if i got this in the wrong section, im really really sorry!
Like the title says, my display isnt working like it should, i can use the touch (even play music and stuff) but i cant see anything, do i need to buy a new display? If so, i searched for it and its selling like one piece, display and touch, and i dont know if im going to get scammed with the "repair" in a local store and just re-connect the display or something like that, i wanna know before i take the xperia to that place, a quick help guys! :good: :silly:
And again, im really sorry if i screwed this forum with a misplaced thread
(It got wet, then i just left it in the car with a ziploc filled with rice for a week, and powered it on, everything works but the display the soul of the xperia :/ )
Thanks for reading!

http://forum.xda-developers.com/showthread.php?t=2776003
I had the same problem too bro, but let me tell you taht your display is fine don´t spend your money buying a new one, i tried mine with another cellphone i bought just like mine and the display was good then i send it to repair and the guy told me that one of the five cristals of que mother board that gives the video signal was burned and that´s easy to fix but the problem is to find the spare, it´s a very tiny piece and the only solution i see is to find a damaged tx and take that cristal to repair mine, while that happens i´m using the one i bought is just the same and newer but i would like to repair the other one to sell it and recover some money you know.

daniel090588 said:
http://forum.xda-developers.com/showthread.php?t=2776003
I had the same problem too bro, but let me tell you taht your display is fine don´t spend your money buying a new one, i tried mine with another cellphone i bought just like mine and the display was good then i send it to repair and the guy told me that one of the five cristals of que mother board that gives the video signal was burned and that´s easy to fix but the problem is to find the spare, it´s a very tiny piece and the only solution i see is to find a damaged tx and take that cristal to repair mine, while that happens i´m using the one i bought is just the same and newer but i would like to repair the other one to sell it and recover some money you know.
Click to expand...
Click to collapse
So its a little piece from the motherboard?! ): i was thinking that only a display-related stuff, not a tiny cristal from the motherboard ): that means everythibg in my Xperia v is going to get lost? ): the store told me that the fix of a new display is $600 in my country, (like 45-50 usd) but i wanna open it by myself and rebuild it from scratch, the thing is that i dont know how and i dont have the tiny screwdrivers xD
So, your advice? Remember, its a xperia v (lt25i)

AlfreedoS said:
So its a little piece from the motherboard?! ): i was thinking that only a display-related stuff, not a tiny cristal from the motherboard ): that means everythibg in my Xperia v is going to get lost? ): the store told me that the fix of a new display is $600 in my country, (like 45-50 usd) but i wanna open it by myself and rebuild it from scratch, the thing is that i dont know how and i dont have the tiny screwdrivers xD
So, your advice? Remember, its a xperia v (lt25i)
Click to expand...
Click to collapse
Well you didn´t say that it was a v, but i guess that is the same problem but is wear cause v is water resistant unlike my tx, my advice y that you try out the display on another cellphone in my case the display wasn´t damaged so don´tspend your money without knowing well what´s wrong

Xda members, please help! share your experience if you had a similar or the same problem with your xperia v, i wanna fix it, im using a crappy phone while the other one is in a necessary vacation :crying:
Help a bro, and a bro will help you too :good: :laugh: