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Hi all. I seem to have the same recuuring issue at least twice a day with my kaiser.
For no apparant reason it keeps freezing on me, and each time always displays the same fuzzy graphics on the title bar (see attachment).
Has anybody come accross this issue? What shall I do?
Thanks in advance.
new rom =\...master reset..idk
Novice Gadget Boy said:
Hi all. I seem to have the same recuuring issue at least twice a day with my kaiser.
For no apparant reason it keeps freezing on me, and each time always displays the same fuzzy graphics on the title bar (see attachment).
Has anybody come accross this issue? What shall I do?
Thanks in advance.
Click to expand...
Click to collapse
Do you have a custom rom or a stock rom?
What rom are you using?
What radio are you using?
Can you tell us the available memory you have?
Do you have a task manager installed, and are you making sure everything is closed prior to opening new programs?
That information will be helpful in figuring out what's going on. Let us know, thanks! =)
If you don't have one of the newer custom roms, you're pretty much guaranteed to get an answer of "install hardspl / new radio / rom".
If you have a stock rom from HTC... you're gonna hear "reflash the phone with the stock rom, and if it still does it.. return the phone, or flash it with a custom one".
How much warranty do you have left?
Can you also give us a list of what programs you have installed, and which ones are usually running?
Pictures part 1
Thanks for the quick response. There are a lot of questions so i took a bunch of screen shots. Hope this helps. Let me know if you need anymore detail.
See second post as i am unable to post all pics in one post.
Thankyou
Pictures part 2
I am also running battibar in the background.
Well, from what i gather from the screenshots you posted everything should be working fine. There's no reason it should be freezing up, unless there is some sort of conflict, or corrupt program.
Have you noticed that it happens after opening a certain program, or is it really random?
Oh, I take it that's a stock rom right? You never flashed the phone, you just installed individual cab files, right?
nimda0 said:
.....
....Have you noticed that it happens after opening a certain program, or is it really random?
Click to expand...
Click to collapse
It seems to be random but then on the other hand ive noticed that it usually happens when its been sitting on the charger and idle (for example, i'll pop it on the charger before bed, and when i wake up in the morning its frozen). Also it happens at work when its connected to my pc via activesync and after i havent been doing anything for a while.
nimda0 said:
Oh, I take it that's a stock rom right? You never flashed the phone, you just installed individual cab files, right?
Click to expand...
Click to collapse
Yes, thats correct.
Novice Gadget Boy said:
It seems to be random but then on the other hand ive noticed that it usually happens when its been sitting on the charger and idle (for example, i'll pop it on the charger before bed, and when i wake up in the morning its frozen). Also it happens at work when its connected to my pc via activesync and after i havent been doing anything for a while.
Click to expand...
Click to collapse
Well... it could be overheating. If that's the case it's gotta go back. How much warranty do you have left on the phone before it ends?
Novice Gadget Boy said:
Yes, thats correct.
Click to expand...
Click to collapse
Well, just like I posted above. Everything seems fine... and since you are using the stock rom you only have a few choices. You can start uninstalling programs 1 by 1... (noting which ones you uninstall so you can put them back on). Go 1/2 a day, and see if you still have the problem after uninstalling each program. That will help narrow down the theory about corrupt programs or conflicts.
Another option, is reloading the stock rom from HTC... and don't install anything. See how that works for a day... if it's fine, then you can start installing programs.... then if the problem occurs, you know it's got to be something with one of the program you've put on there.
Then you could always just uninstall everything, reset everything, and send it back and get a new phone.... but if it's the software causing the issue, and you put the same software back on the new phone.. you'll just be right back in the same situation again.
If you have warranty time left, i'd uninstall everything, and demand a new phone because of teh issues you are having. Onec you get it, then i'd flash with a custom rom... just make sure you do it right. =)
EDIT: Hell even if you don't have any warranty left, i'd STILL flash with a custom rom. I can't even begin to tell you how much better my phone runs now that it's flashed compared to before. I was using the stock ROM before from HTC, i had some issues... it was a bit laggy... so i reflashed with the stock rom, limited the software i put on it.. etc. etc.... still ran like dog piss... so i flashed, and well..... you get the picture. It's awesome now.
nimda0 said:
Well... it could be overheating. If that's the case it's gotta go back. How much warranty do you have left on the phone before it ends?
Click to expand...
Click to collapse
10 months. But i dont feel any heat whatsoever, and the other day i was using it at work all day connected via activesync and it didnt freeze up. its only when i leave it idle on the charger.... Last weekend i kept getting messages from friends all during the night while it was on the charger (i was reading messages) and it didnt freeze.
So if it's sitting still for a long time without activity.. it freezes. Hmm... well i could give you a dozen things to try, but they'd just be bandaid fixes anyway. If it's freezing something isnt right.
Read my first post on page 2 of this thread you started and that should give you your options. FLASH!!
ok first off i love the fresh roms so im not bashing.
does anyone else have an issue that seams to be directly related to flashing the new fresh 2.1.1 rom.
when im in a call and end it with the power button it restarts the phone.
is this because of what i think it is or something else.
i wiped everything when i flashed so i dont know what else it could be, in the mean time i guess i have to go back to fresh 1.1 sense i cant find a fresh 2.0d download link anymore and i deleted my nandroid and the 2.0d rom off my computer like an idiot. uneless someone could point me to a 2.0d link
shawnwojcik said:
ok first off i love the fresh roms so im not bashing.
does anyone else have an issue that seams to be directly related to flashing the new fresh 2.1.1 rom.
when im in a call and end it with the power button it restarts the phone.
is this because of what i think it is or something else.
i wiped everything when i flashed so i dont know what else it could be, in the mean time i guess i have to go back to fresh 1.1 sense i cant find a fresh 2.0d download link anymore and i deleted my nandroid and the 2.0d rom off my computer like an idiot. uneless someone could point me to a 2.0d link
Click to expand...
Click to collapse
probably should be in q&a or fresh's thread but here is a link all fresh's downloads are on geekfor.me should be at the bottom
http://geekfor.me/category/android21/page/2/
I found that the restarting issue on my end was linked to the battery stats and roation stats. After i wiped those, for some reason, i stopped restarting.
sdotcarlisle said:
probably should be in q&a or fresh's thread but here is a link all fresh's downloads are on geekfor.me should be at the bottom
http://geekfor.me/category/android21/page/2/
Click to expand...
Click to collapse
sorry i wasnt sure where to put it. sould i start a new thread in there or can a mod move this one?
Powers16 said:
I found that the restarting issue on my end was linked to the battery stats and roation stats. After i wiped those, for some reason, i stopped restarting.
Click to expand...
Click to collapse
Can you elaborate on this? How do you wipe these stats?
i had the same problem but it was on fresh and damage control, i figured out it was the app i was using to call people with...called quick connect...
it didn't happen if i dailed with the stock dialer or through people...
jasonevil said:
i had the same problem but it was on fresh and damage control, i figured out it was the app i was using to call people with...called quick connect...
it didn't happen if i dialed with the stock dialer or through people...
Click to expand...
Click to collapse
Alright I did everything mentioned, above. i wiped the battery and rotation stats in ra recovery i even re partitioned my sd card and did a wipe data/factory reset plus the ext and dalvik-cache. then re flashed fresh 2.1.1.
also i am not using any other dialer that i know of. just the one that comes backed in the rom.
so why am i still resetting randomly!!! it even did it when i was doing nothing at all not just in a call like before.
this is on two seperate sprint htc heros that this is happening to.
anyone please help!
shawnwojcik said:
Alright I did everything mentioned, above. i wiped the battery and rotation stats in ra recovery i even re partitioned my sd card and did a wipe data/factory reset plus the ext and dalvik-cache. then re flashed fresh 2.1.1.
also i am not using any other dialer that i know of. just the one that comes backed in the rom.
so why am i still resetting randomly!!! it even did it when i was doing nothing at all not just in a call like before.
this is on two seperate sprint htc heros that this is happening to.
anyone please help!
Click to expand...
Click to collapse
couple questions.
1. are you using any aggressive process killers, like the one found in spare parts?
2. what, exactly, do you mean by resetting? do you mean a quick 10 second restart of rosie, or a full on 1.5 minute reboot?
Nextelian said:
couple questions.
1. are you using any aggressive process killers, like the one found in spare parts?
2. what, exactly, do you mean by resetting? do you mean a quick 10 second restart of rosie, or a full on 1.5 minute reboot?
Click to expand...
Click to collapse
sorry i took so long to reply.
no process killers.
Im now able to replicate it restarting (not randomly) if i let the phone go to sleep by its self and sit for a minute when i hit the end button to wake it up nothing lights up like it should instead it does a full on 1.5 minute reboot every time.
on a separate thread someone suggested i try a different battery because whenever they put a different battery in it stopped resetting. (I was not able to try this yet because i don't have any spare batteries laying around)
I just find this hard to believe only a few people are having these problems and why no one seems to have a definitive answer.
This is kind of one of those bugs where I have to say it's something going on with your phone. Fresh Rom 2.1.1 has been downloaded over 4000 times. I restart mine constantly while testing things which means I am constantly duplicating your situation of restarting the phone, letting it sleep, and then turning it on via the power button, and I have never had this happen.
Please post a debug log of it happening and we'll see if we can figure out why your phone is doing it.
My sister had this issue even on stock 1.5. Rooted, added recovery still had it. Flashed 2.0d, still had it, went to recovery and wiped battery stats.
Haven't had it happen since. Now on 2.1.1 and all is well...go figure.
flipzmode said:
This is kind of one of those bugs where I have to say it's something going on with your phone. Fresh Rom 2.1.1 has been downloaded over 4000 times. I restart mine constantly while testing things which means I am constantly duplicating your situation of restarting the phone, letting it sleep, and then turning it on via the power button, and I have never had this happen.
Please post a debug log of it happening and we'll see if we can figure out why your phone is doing it.
Click to expand...
Click to collapse
thank you for helping flipz, sorry for thinking it was something to do with your rom (foot in mouth). I now believe it a hardware issue related to any 2.1 fw.
This has happened to me on 2 different phones. Mine and my friends. Mine restarted "randomly" once i wiped the battery and rotation stats and it fixed mine. My friends on the other hand i could not get to stop restarting for the life of me. So i was forced to switch back to a 1.5 fw rom.
Point being it will take me a few days to get back over there and put a 2.1 fw back on it and get a debug log off of it. for now i can try using his battery in my phone and see if i have any issues. im crossing my fingers in hope i will so we can buy a new battery and see if it goes away for him.
in the mean time i can post a debug log for my phone but it probably wont do any good
i will try to post the results of the battery swap later today.
again thanx flipz i am confident with your help we can resolve this.
ok i thought i attached a error log but i guess its too big, so ill try zipping it and attaching it.
hero
I noticed reinserting the root file helped me also make sure your not using otwidhet or super pc unless u have a rom for it i use fresh toast 2.1 no problems quickquickquick
REDSCARFACE said:
I noticed reinserting the root file helped me also make sure your not using otwidhet or super pc unless u have a rom for it i use fresh toast 2.1 no problems quickquickquick
Click to expand...
Click to collapse
I kind of a noob, what do you mean reinserting the root file? i thought the root was the main directory not a file.
Also i dont know what "otwidhet" or "super pc" are, im assuming im not using them if they didnt come with the rom. right?
whoops, i forgot to post the results of swapping my battery with my fiends to see if i could single out a bad bad battery.
i didnt have any luck making my phone reset itself with his battery. One of these days im going to buy a couple new batteries put on in my friends hero and flash fresh 2.1.2 on it. Im also going to try using different radios on a hunch from a different thread i read.
i dont mean to waste anyones time im just busy and messing with phone is something i cant devote alot of time to especially sense i put a 1.5 fw rom on my friends phone and he no longer has any issues.
thanks for the patients in helping me guys.
ok im at a loss. i really need your guys help.
I put a 2.1fw on my buddies phone. put my battery in his phone let it go to sleep by itself and hit the end button to wake it up and it still does a reset. now i guess im not sure if it s a full on reset but it takes about a minute to reset.
so i put his battery in my phone and let it go to sleep and het the end button to wake it up and it also reset, now i did not clear the battery stats either and now after one time i can not get my phone with his battery to self reset for the life of me...???
no matter what bettery i try his phone will not stop resetting.
im posting an error log from his phone i got off adb using
adb bugreport > errorlog.txt
is that what im suppose to do? please help i would have been just fine with the 1.5fw on his phone but there was an audio issue that on some calls the person on the other end could not hear him.
does anyone know if the flipz audio fix will work for that or is that not a good ides?
Here is his error log, i hope this is what im suppose to post.
if anyone has any ideas about the audio fix for the 1.5fw that would be awesome cause now i gotta go back to that becasue i cant leave his phone with porblems.
Could it be that it is just Sense restarting and not the whole phone. Try using Fresh 2.1.2 with LauncherPro and see if you still have the problems. Make sure that you are not using the vanilla launcher in 2.1.1 as I had several instances where it caused instability.
lineman78 said:
Could it be that it is just Sense restarting and not the whole phone. Try using Fresh 2.1.2 with LauncherPro and see if you still have the problems. Make sure that you are not using the vanilla launcher in 2.1.1 as I had several instances where it caused instability.
Click to expand...
Click to collapse
I dont think thats the issue, my phone now restarts itself abuot once a day and i am using launcher pro. i also have my friends battey in my phone. so i guess is could still be the battery.
Im still confused on what i have to do to get some help from the devs. i posted a error log like asked if i was suppse tp post something else could someone please tell me? this is getting extremely frustrating. am i the only one here???
please someone help.
So I posted a thread about how my 3G wasn't working, and it's still not working. So after talking with Sprint for about 2 hours yesterday, I'm getting a refurbished phone. They told me when I get the refurb, to send back the one I have now, which is rooted. So I need to completely unroot the phone I have now. Is there a tutorial online that will show me how to completely unroot my phone?
Thanks
EDIT: Will this do it? If I just run this file with my phone connected to the computer?
Yes, the RUU completely restores the phone back to factory, unrooted stock condition, just like if it were fresh out of the box.
chromiumleaf said:
Yes, the RUU completely restores the phone back to factory, unrooted stock condition, just like if it were fresh out of the box.
Click to expand...
Click to collapse
Nice, also, I saw what you posted in my other 3G thread. I'm gonna give that a shot. The update profile thing I tried a few times (a few times myself as well as with the Sprint rep), but I never tried the airplane mode. Thanks for the info.
EDIT: Thanks, but it didn't help..still the same thing. I don't get what could be wrong though, I literally tried everything. I even factory reset my phone twice, still no go..I wonder if it's a hardware error, I don't know what else it could be at this point.
Okay so I'm trying to flash the originial RUU that I posted in my OP, but for some reason, when I start it up, it says "Waiting for Bootloader..." and it does that for about a minute, and then an error comes up saying that the phone couldn't be updated and to try again.. I did it twice and I'm getting the same error. Does anyone know how to get past this?
spatel9114 said:
Okay so I'm trying to flash the originial RUU that I posted in my OP, but for some reason, when I start it up, it says "Waiting for Bootloader..." and it does that for about a minute, and then an error comes up saying that the phone couldn't be updated and to try again.. I did it twice and I'm getting the same error. Does anyone know how to get past this?
Click to expand...
Click to collapse
Make sure your battery is charged pretty well (at least past 50% or so). Turn off your phone and turn it back on. Does it get stuck at the black HTC screen? Or the white one?
If so, leave it this way, plug your USB into the phone and computer, then try re-running the RUU with the phone stuck like that. Sometimes this works for people who get these types of errors.
Also check out this thread, some of that may be helpful: http://forum.xda-developers.com/showthread.php?t=586258
This one is similar: http://forum.xda-developers.com/showthread.php?t=703602
chromiumleaf said:
Make sure your battery is charged pretty well (at least past 50% or so). Turn off your phone and turn it back on. Does it get stuck at the black HTC screen? Or the white one?
If so, leave it this way, plug your USB into the phone and computer, then try re-running the RUU with the phone stuck like that. Sometimes this works for people who get these types of errors.
Also check out this thread, some of that may be helpful: http://forum.xda-developers.com/showthread.php?t=586258
This one is similar: http://forum.xda-developers.com/showthread.php?t=703602
Click to expand...
Click to collapse
Wow, you are just helping out left and right today, aren't ya, lol
Thanks, the first post on the first link you posted did the trick, thanks again.
EDIT: We now have our own forum section:
http://forum.xda-developers.com/forumdisplay.php?f=1060
Please check there to see if there's a relevant thread for any new topics or issues, if not, make one.
---
Well, that last thread went on FOREVER, I thought a new one might be needed.
This is the continuation from the old thread.
The 2.2 upgrade is here with instructions:
http://forum.xda-developers.com/showpost.php?p=11551718&postcount=1067
Important note: The update will officially be OTA, so you don't need to do this yourself manually here. The OTA will be out shortly. The method provided at that link is for the technically inclined.
If it gets stuck on 98% for a while, that's fine, don't worry about it. Just keep it connected and wait, it can take 30min. Not a problem.
And if you lost your Kyocera logo while messing with the boot image, IT'S BACK
I'm really hoping they fixed the boot loader and perhaps we can get Clockwork Mod working on it again, without it trying to connect to Verizon!
ROOTING
The 1-click root that worked for 1.6 works just the same for 2.2
ISSUES
There doesn't seem to be any multi-touch enabled.
Either the accelerometer or compass is broken, both google sky maps and the compass app jitter around A LOT.
Improvements
All around speed increase.
Camera takes pictures in focus and captures when pressing the button rather than 1+ seconds later.
Night pictures have much better contrast.
Gallery scans 8gb card a single time and opens fast all times after.
hehe, I was going to start a thread, but thought it fitting to wait for you to do it.
Perhaps we should muscle xda again for a ZIO section, or at least a cricket android section? o.0
That's why I was asking people to start new threads starting with "Kyocera Zio M6000 - my issue here" so hopefully the general forum would be flooded... That didn't seem to go too well, there are over 1000 posts in the original thread. Can we beat that here?
lol hopefully not. Now that 2.2 is live (somewhat) I think people will now be more inclined to start new zio threads instead of bombarding the most popular one.
I love this update it made the phone everything it should have been from the start. All the great performance enhancements and cool new features are awesome, I cant stop playing with my phone. I think my new favorite thing is the new lock screen, and the slide to answer feature.
any clue what the "kyocerafailsafetool" is? Its a background app.
Unrelated note: Im going to have to get use to the fact that I dont have to push my task killer widget everytime I open/close an app. lol
apps 2 sd
hi i am looking for instructions to do the apps2sd can anyone point me in the direction for that? also i noticed that all the bloatware is back, is it still safe to remove it same as before? and i guess we still need barnacle to have wifi hotspot. thanks!!! so we dont need taskkiller anymore for 2.2?
apps2sd is located in your application management settings -- just click an app and there will be an option (if available) to "Move to SD"
Should be alright to remove all the crappy demo games and bloatware.
Yes for barnacle.
Sweet. I have been at work all day and just got to a PC that I can do the update from. Got it smoothly on the first try although it does take forever on the initial boot up after update.
Anybody remember the directory that the bloatware is in?
Sent from my Zio using XDA App
anyone find a way to upgrade to the 2.2 for Zio cricket yet? I just now found out that they finally got it out. I was told though that the only way to get it is to take my phone to a Corp store and they have to do it.
I've been searching all over the net for an hour now trying to find it to do myself but with no avail. it's getting very tiring and frustrating cause i don't have a ride to get to the dam store I need to get to for them to do it.
Woohoo !! I got my Kyocera logo back. Took forever at 98%, glad I waited, I'm rolling. I did a factory reset right before the update, but I think it would have wiped everything anyway.
tlc08071 said:
anyone find a way to upgrade to the 2.2 for Zio cricket yet? I just now found out that they finally got it out. I was told though that the only way to get it is to take my phone to a Corp store and they have to do it.
I've been searching all over the net for an hour now trying to find it to do myself but with no avail. it's getting very tiring and frustrating cause i don't have a ride to get to the dam store I need to get to for them to do it.
Click to expand...
Click to collapse
WTF, did you even bother reading the first post? Just a single post? GO LOOK AT IT
oops sorry I just found the thread showing the download for the upgrade and how to do it. sorry again i should have read into it more on here for i sent the question about it. now i'm going to see if i have the time before i have to leave to get it done and if i can figure it out. lol wish me luck and i'll let you know how it went. hopefully I don't fk my phone up. lol
I know, I was super stoked to get my logo back. Perhaps they've changed the way the OS handles factory resets - perhaps not on the recovery partition anymore?
phazei said:
Woohoo !! I got my Kyocera logo back. Took forever at 98%, glad I waited, I'm rolling. I did a factory reset right before the update, but I think it would have wiped everything anyway.
Click to expand...
Click to collapse
Sent from my Zio using XDA App
I love my zio now that is has...
2.2 clp of ?'s
whats the best apps for 2.2?
can you root it?
and can it do flash?
Spz0 said:
I know, I was super stoked to get my logo back. Perhaps they've changed the way the OS handles factory resets - perhaps not on the recovery partition anymore?
Sent from my Zio using XDA App
Click to expand...
Click to collapse
I'm downloading the things needed for the upgrade now. they are in WinRAR format. can you explain how exaclty I have to go about doing it so i don't mess my phone up? Thank you. in advance for any help you can give me.
As stated in another thread:
Spz0 said:
Im now waiting to read all the "I somehow bricked my device" posts bound to show up..
So someones gotta say it..
Lets be clear: if you dont think you can update your phone yourself using zclusives method, DONT!
Wait for the OTA update.
Please...
Wait for the update...
Click to expand...
Click to collapse
If you feel comfortable, then please read the instructions zclusive has provided CAREFULLY AND TO THE LETTER, and you shouldnt have any problems.
dam download of the upgrade taking forever on my junk network
Its taking me some time to get the download I need, but in the mean time, can someone explain in detail how I should go about doing it?
I'm worried someone might try calling or txting me while its being done. Hope that won't screw things up. I'm still going to try it either way.
Before I start I'm going to do a system restore on my phone first then go ahead with the upgrade from there. Only problem I'm really having is it's in a WinRaR zip file. Do i have to extract the files in the zip first before upgrading, transfer it to the sd card on my phone and go from there? what I have no clue yet but looking for the answers. problem is I only have till 7:00pm tonight to get it done cause i have to be somewhere at 7:30pm till 9pm.
I would like to have it done before i leave if possible.
apps to sd
ok thank you Spz0 i have got a new 8gb sd card that was the biggest i could find on such short notice, so just format it with the phone and then replace all the files off old sd card to new one ? was just making sure so i dont mess it up. what are some good apps for 2.2 that wouldnt work on 1.6 i have phone rooted with universal androot installed apps are titanium backup,root explorer,quick app cache cleaner,better keyboard,adw ex launcher,andguard,astro file browser,beautiful widgets,dropbox,memory up pro. i have found a place to get apps and install from sd card for anyone that wants to try the apps and make sure they work or are what you want before purchasing them and installing them,just go here http://www.4shared.com/ and use search for apps for android apps you want to try. i then get them from market and pay for them if they work and are what i want. saves me from getting something that doesnt work,and then trying to get a refund from market. ok hope this helps everyone. tommy
Okay, all!
I have been a lurker for a while now and y'all have been a BIG help (I am actually comfortable flashing ROMs- and I am learning the lingo - see?)
Now it’s my turn to post. I am helping a friend with her Samsung Captivate - AT&T. something happened last night (it had to have updated, because she doesn't really download anything. also - her battery started draining very quick last night. She had to turn it off for other reasons too.) And now get the "Sorry! The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" it is in loop mode, I cannot get anywhere after unlocking the screen. The status bar doesn't work, neither do the buttons. So I can’t even get to settings. I/we are not so worried about the phone itself, but she has some holiday pictures of her brother who recently passed away on it, and didn't have an SD card in it. So, this is really my last hope.
Now you are probably saying "well, why don't you look at other threads." I did! And came up with some options on my own as well. Below is a list of what I have thought of, have found, tried and have some questions on. Please let me know if you have any other options or info, as I am her last hope. The store and repair shops are not very helpful.
I can’t tell you for sure what she is running, but it should be current stock, no mods at all.
bat pull - DONE, no change
sim card pull - DONE, no change
force DL a new launcher from PC. - DONE, can’t get it to download. It says she never downloaded anything to the phone from the mobile market. (I think this may have something to do with not have 4g and Wi-Fi not on. from what I have read)
Built in recovery mode cache wipe - DONE, no change
I installed Samsung kies, tried to plug the phone into the computer, but the PC won’t recognize the phone. I think it is in charge only mode, but I can’t access the option to change it.
P.S. debugging mode is ON.
Okay, so now what I found on here - these lead to my questions as well.
If I "wipe user data" will this wipe pictures, videos, etc. as well? I do NOT care about apps.
I found the below threads and have questions.
http://forum.xda-developers.com/showthread.php?t=1795638
Post # 2 - can I do this from the recovery screen? And will is keep the data (pictures)? I don’t care about contacts, messages, etc.
Post # 3 - cans I re flash the ROM from the SD card? (Again - NOT rooted)
http://forum.xda-developers.com/showthread.php?t=1417244
Found and tried everything - it don' work Lucy.
I think this is all for the moment. I appreciate any and ALL help. She is to the point of tears about those pictures and I really want to bring her some good news.
edit: another try: press and hold search key for voice. - DONE. i get a connection error for voice. or an "app has stopped unexpectedly"
chelseytx said:
Okay, all!
I have been a lurker for a while now and y'all have been a BIG help (I am actually comfortable flashing ROMs- and I am learning the lingo - see?)
Now it’s my turn to post. I am helping a friend with her Samsung Captivate - AT&T. something happened last night (it had to have updated, because she doesn't really download anything. also - her battery started draining very quick last night. She had to turn it off for other reasons too.) And now get the "Sorry! The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" it is in loop mode, I cannot get anywhere after unlocking the screen. The status bar doesn't work, neither do the buttons. So I can’t even get to settings. I/we are not so worried about the phone itself, but she has some holiday pictures of her brother who recently passed away on it, and didn't have an SD card in it. So, this is really my last hope.
Now you are probably saying "well, why don't you look at other threads." I did! And came up with some options on my own as well. Below is a list of what I have thought of, have found, tried and have some questions on. Please let me know if you have any other options or info, as I am her last hope. The store and repair shops are not very helpful.
I can’t tell you for sure what she is running, but it should be current stock, no mods at all.
bat pull - DONE, no change
sim card pull - DONE, no change
force DL a new launcher from PC. - DONE, can’t get it to download. It says she never downloaded anything to the phone from the mobile market. (I think this may have something to do with not have 4g and Wi-Fi not on. from what I have read)
Built in recovery mode cache wipe - DONE, no change
I installed Samsung kies, tried to plug the phone into the computer, but the PC won’t recognize the phone. I think it is in charge only mode, but I can’t access the option to change it.
P.S. debugging mode is ON.
Okay, so now what I found on here - these lead to my questions as well.
If I "wipe user data" will this wipe pictures, videos, etc. as well? I do NOT care about apps.
I found the below threads and have questions.
http://forum.xda-developers.com/showthread.php?t=1795638
Post # 2 - can I do this from the recovery screen? And will is keep the data (pictures)? I don’t care about contacts, messages, etc.
Post # 3 - cans I re flash the ROM from the SD card? (Again - NOT rooted)
http://forum.xda-developers.com/showthread.php?t=1417244
Found and tried everything - it don' work Lucy.
I think this is all for the moment. I appreciate any and ALL help. She is to the point of tears about those pictures and I really want to bring her some good news.
edit: another try: press and hold search key for voice. - DONE. i get a connection error for voice. or an "app has stopped unexpectedly"
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Click to collapse
I would suggest doing wipe user data option. It shouldn't touch anything stored on your internal SD as you've already read elsewhere but there's always the possibility that things can go wrong. If you aren't worried about apps, text messages, and all that stuff I would also suggest looking at this http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3 If you go that route I suggest the Odin KK4 with bootloaders as your one click option. Going the one-click route will start you over with a completely stock phone as far as the ROM goes but again shouldn't touch the internal SD.
whoa, dude. a lot of questions at once.
what rom was the phone running before you started?
you say it got updated but at&t doesn't do ota updates on cappy. they direct you to use minikies update packs, not kies. from samsung direct to pc, not ota.
Have u tried to use ADB to get the pics, etc. off the phone and copied to the pc ?
Sent from my SAMSUNG-SGH-I747 using xda premium
m1batt1 said:
I would suggest doing wipe user data option. It shouldn't touch anything stored on your internal SD as you've already read elsewhere but there's always the possibility that things can go wrong. If you aren't worried about apps, text messages, and all that stuff I would also suggest looking at this http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3 If you go that route I suggest the Odin KK4 with bootloaders as your one click option. Going the one-click route will start you over with a completely stock phone as far as the ROM goes but again shouldn't touch the internal SD.
Click to expand...
Click to collapse
great - thanks! i will look at the url and try the wipe.
laughingT said:
whoa, dude. a lot of questions at once.
what rom was the phone running before you started?
you say it got updated but at&t doesn't do ota updates on cappy. they direct you to use minikies update packs, not kies. from samsung direct to pc, not ota.
Click to expand...
Click to collapse
not sure what rom she was on before - didn't look at the phone until today.
i think TW Launcher updated somehow. but i could be wrong. i was checking into the problem and found out about the Kies and tried that. but couldn't get the phone to connect. (i now can SOMETIMES get the notifications down.)
4-2ndtwin said:
Have u tried to use ADB to get the pics, etc. off the phone and copied to the pc ?
Sent from my SAMSUNG-SGH-I747 using xda premium
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Click to collapse
no - please give me more info? i will try anything!
As for using adb to pull the pics, etc. off of the phone...it would be easier/quicker for u to do the search on xda and videos on youtube, as opposed to me tryin to explain it all. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
THANK YOU THANK YOU THANK YOU!
m1batt1 - thank you so much. I did the user data wipe and it worked! i now have access to the pictures and and downloading everything.
you don't know how happy i am, and my friend is. you have made her day!!!
4-2ndtwin said:
As for using adb to pull the pics, etc. off of the phone...it would be easier/quicker for u to do the search on xda and videos on youtube, as opposed to me tryin to explain it all. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
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Click to collapse
i will! thanks
now:
how do i change my post title to show the [solved}?
chelseytx said:
THANK YOU THANK YOU THANK YOU!
m1batt1 - thank you so much. I did the user data wipe and it worked! i now have access to the pictures and and downloading everything.
you don't know how happy i am, and my friend is. you have made her day!!!
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Click to collapse
I'm glad that worked out for you and her. I would suggest making a backup of the photos and then look into moving up to some more recent roms that are posted here on XDA. They will make her enjoy her phone again and she won't have to deal with Touchwiz anymore lol
m1batt1 said:
I'm glad that worked out for you and her. I would suggest making a backup of the photos and then look into moving up to some more recent roms that are posted here on XDA. They will make her enjoy her phone again and she won't have to deal with Touchwiz anymore lol
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Click to collapse
oh, believe me! they are already backed up.
as for the rom: she had an upgrade available, so that wast a big deal. and she jumped ship to the phoney world. LOL so no SD card anymore. now we just need to make sure we get her on the cloud. *grin*