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i just recently bought my xda2s and it worked fine for a week though. now, from time to time my screen would be "untouchable". literally i cannot click anything or open anything even if i soft-reset it for 10x. buttons seem to work fine but the screen does not. it happened twice while my bluetooth was "on" and i thought maybe it was the bluetooth but recently the same thing happened with my bluetooth now turned "off". i have to wait for hours before it would return to normal again. Anybody help please? By the way, my bluetooth version is 1.0.0 build 3500.
I had a similar problem on my Samsung SPH-i700 PocketPC Phone through Verizon Wireless. Even after a hard reset, I couldn't get past the screen calibration, until I found out that a piece of hair and debris found on the outer edge of the screen right under the lip of the cover was interfering with the touch portion of the display. Apparently, the touch sensors extend past the visible area of the screen, so with both a little aircan and vacuum cleaning, the debris was picked up and the touch screen functioned normally again.
Is this a consistent and/or intermittent problem? Did a hard reset resolve anything?
look for the alignment
Do you have Calligragher 7.4 installed? I read about this in Tekguru website that if you re-install 7.3, the problem goes away. That is what I have done and it seems to be working for me so far (2 days test).
i've checked out my screen and i dont see any dirt or something... i even have a screen protector... dont know if that might cause the problem. Same thing happened last night but this time it was just for a short period of time then it went back to normal... I didn't try a hard reset cause i dont want to loose some of my files but if ever it happened again, i might try doing a hard reset and see what happens... right now, im having my xda2s checked if maybe it's a factory defect or something...
regarding the caligrapher program thing, i dont have that...
Hey, i have the exact same problem I bought mine here in Toronto, from an Asian dealer, its the O2 XDA IIs asia-pacific model.
Same problem, screen(touch screen) goes dead like no responses to any touches, for like half hour - 2hour once in a day or something and nothing cures it, hard soft rest nothing. just with time it suddenly starts working and the Handheld is useless until then...well i dont see any cure and this is the only place i have heard about someone else having this issue, i will take it back to the dealer, in hopes of exchanging.
any feedback will be will be appreciated
overclock it for a few days..that fixed mine..dont know how but it did.
There is a tread in blue angel about screen aliment that you might like to read. seems 4k of devices went out with screen problems.
What is overclock it. Fairly new to this. Mine just keeps trying to allign and thats all it does it doesnt go into boot mode just allign screen all the time
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
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you could try reflashing the original ROM
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
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If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...
i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
return it ..
kash04 said:
return it ..
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I agree, sounds like a loose connection somewhere
Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley
hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
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Thats doggone lucky!! Just another reason to have a dog around...
So, i'm usually quiet on these forums. Just reading, trying roms, etc. But here is something that has me stumped. Last thursday my phone crapped out. When i woke up and looked at it (it was connected to my laptop/charging) Applications were opening left and right, i couldn't close any of them because stuff kept opening. I tried to soft reboot it and it didn't help. Once it rebooted stuff started opening itself at random again. I ended up pulling the SIM and battery out and leaving it for 5 minutes. When i put it back and powered it up the touch screen no longer worked, but apps weren't opening on their own.
What gives?
I have hard reset (which means it's waiting for me to touch the screen to setup my rom), i have also taken off the screen protector (in case it had something stuck under it. Neither of these things helped. Per the forums I got a new screen, just put it in, and the touch screen doesn't work still... I'm drawing a blank here can anyone give me some advice. Going back to my Prophet for the time being but I HATE not having a keyboard (and it's slower than molasses)
have you tried flashing a new rom via sd?
Check that the screen protector has not moved under the front bezel and keeps pressing your touchscreen.
Robert
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Any other suggestions?
fiddelm3742 said:
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
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Click to collapse
Similar problem happened to my Kaiser phone, although no multiple files opened, the phone just won't react to any touching, not stylus pen either. So I first soft reset, then hard reset, none of them works, now the phone can Sync alright, but the screen just stands on the Window Mobile screen, saying "Tap the screen to set up your window mobile device"
I only have this new phone for <3 weeks.
I went to HTC site, want to download a latest ROM file from them, after typing in the S/N, it won't let me, saying that ROM is not suitable for my phone.
So now I am download ROM file from this site, will choose one to flash the phone, see whether it works.
I will call HTC tech support tomorrow after Thanksgiving, see what they suggest
Hope some gurus here can also make some suggestion, Thanks!
Well I replaced the LCD and the new LCD works great, but the screen still doesn't respond to touches. What gives?! I hard reset and I got past the windows screen alignment thing by creating a welcome.not file but it's still pretty much worthless w/o a touch screen. Anyone have any suggestions?
Whoa, i thought something odd was going on. Never mind i got entirely the wrong idea.
Ha, not the case.
Anyone know if a flex cable would fix my issue? I dont really know what the felx cable is for but i've seen posts about people replacing them w/ LCD problems. I don't know if it is touch screen related or not, and i'm kind of tired of buying parts that don't fix my problem
please just flash a new rom whch ever you want (for some reason i thought you said that it keeps restarting your device because if that was the case the only option you would have was to flash via sd as activesync would load long enough for you to get a connection to flash from the computer)..trust me just try it..what have you got to lose
I reflashed one yesterday actually. The newest HyperDragon (which is looks like a new one is available today) It wasn't rebooting but initially windows were popping open left and right so i restarted it a couple of times(which i first had the problem, not yesterday) Yesterday it worked like any normal rom w/o the ability to touch. Anywho, after the flash of a different rom. No luck. I'm thinking it's a hardware problem of some sort but as i've already replaced the LCD i have no idea what?
yah thats sounds funky..you can bring it in for a warranty exchange either at a local DSC or over the phone (that is if your with att) and if not call HTC..all devcies come with a 16 or 18 month warranty
Well I called ATT yesterday, apparently I purchased the phone On Oct 17th 2007 which means It's out of warranty (apparently it has a 12 month warranty?) So it sounds like I'm SOL. So, i guess I'm off to ebay to try and fine a phone that I can canibalize to try and get mine going again.
touch screen
this may sound dum but when you replaced the screen did you replace the touch part as this is different from the screen
Well I picked up this
http://www.blackberry8100parts.com/...B3-NEW-HTC-TyTN-II-KAISER-P4550-_p_35-70.html
which includes the digitizer (from what I know it's all one part when they send it to you) The screen has the digitizer built in. So i replaced the part they sent me.
I just stated having this issue. My touchscreen stopped responding to touches over the weekend while the keyboard was extended. I just took the phone apart to make sure everything was connected right & put it back together, & now the touchscreen doesn't work at all. This sucks!
Any news? i'm having the same problem: no response at all, stuck at "Tap the screen to set up Windows Mobile-based device"
An interesting problem with screen
well my tilt fell out of the car holster while using gps and i suspect the screen hit my gear shift. I didn't notice anything odd after i put the battery back in it (yeah it fell that hard lol). Later that night I went to check mail and noticed something not right. Turns out my screen seems to have been pushed in a bit. Well here's the issues I've noticed so far: All the touch responses seem fine except for 1) the screen alignment doesn't register taps, but otherwise the touchscreen works and 2) on the htc home screen, I can't tap the house icon unless I tap any other icon first.
Initially I thought there was some pressure or deformation right at that particular spot, but it reacts the exact same way in landscape mode. I can't tap the house icon first; I have to tap something else first, then the icon works fine until I open a program or something and go back to the home screen. Then I simply have to tap weather or something and then home.
I'd reflash the rom or do a hard reset, but the screen alignment didn't work when I tried it so I didn't want to get stuck at the "tap your screen to begin" part.
Any ideas or do I just need to buy another screen or maybe just the digitizer. the amount the screen seems recessed is maybe a millimeter at most. Just enough so that I noticed a difference when touching contacts just above the housing. I tried cleaning by using a business card and running between screen and housing. Ohh... and one more thing... when I open the cube and then close it, I get what I refer to a static frazzle for split second and it goes back to normal. That only happened a couple of times after the business card thing. Do you think I just loosened a connection? damn... I still haven't taken it apart yet. Think I need to. Any help appreciated.
If your screen does not work, you can still use your phone. There is an app that you use on your computer that acts as the touch screen. This also works when the screen craps out.
http://www.sparus-software.com/spip.php?page=download&lang=en&ref=at&t=tilt
(EveryWAN Remote Support Personal Edition - Free download)
yeah -- my touchscreen didn't crap out totally, it just got muffed up when I dropped it a bit. Well, i went ahead and installed codefreaks remote screen alignment thing and did a hard reset. Well, the hardreset did the trick w/out the need for anything else. The alignment worked and everything. So, i'm back in business. Everything seems to work properly, except that my screen is still recessed a tad; but, that's not a big deal really.
Basically about 2 months ago I rooted the phone and put in cyangen mod, everything was fine until the touch screen stopped working. Most of the time it was brief but sometimes the touch screen just wouldn't work for a whole day and then start working again. Thinking I had done the root wrong I unrooted the phone back to it's orginal. However the problem still showed up despite that. I recently updated it to the donut update, and that's when the problem got worse. Now the touch screen won't work and when I go to the contacts using the trackball I get an error. And anytime i recieve a phone call I get the same error. Thinking it was a software problem and factory reset the phone and scaled it back to rc29. But still the touch screen doesn't work, and now because of that I am stuck on the setup screen at the beginning which ask you to touch the android to continue (which I can't). I have wiped and factory reset the g1 many times, and usually that has made the touch screen work again, but now it seems to not work at all. I deducted over the last couple of days that it must be the power adapter causing all of this. Since I got the touch screen working yesterday and had no problems the entire day. Then a hour after I put it on the charger the touch screen stopped working again and hasn't worked since. Is there anything that can be done at this point to fix it? I read somewhere about a script that makes the g1 touch screen work again but haven't been able to find it.
Same problem
I'm having a near identical problem. Most all of the symptoms are the same - except my touchscreen has only worked for a few seconds on one occasion after the initial failure. I've tried wiping, and about 3 different mods (JaCx, Cyan, Enomther). None have helped, and currently I'm stuck at the same point where it's asking me to touch the Android to begin, and I can't. The only difference is that I didn't unroot. So I'm going to try a few more roms, but I doubt I'll have any luck. My phone was also put on a charger that wasn't made for the g1. I began to notice the problem thereafter. Not sure why, but that certainly seems like the only reasonable variable which could be causing this.
Anyone out there have any ideas? It'd be much appreciated.
Have you guys dropped your phone recently? I'd like to share my story as well. Two weeks ago, I dropped the phone on hard tile while it was still in its leather/suade case. I picked it up and instantly found the touch capabilities were gone (with screen open or closed). After many soft resets and not knowing how else to fix it, I also decided to revert back to rc29 from cyanogenmod. Still no go, after being stuck at the setup screen. I disassembled the phone, using the G1 service manual, to make sure none of the ribbons were knocked loose and examined the lcd and digitizer for any cracks. No problems that I could see. Disassembled, and reassembled the phone a few more times and still with no avail.
If you were one of the first to receive a g1, such as myself, oct 22nd is the last day of your 1 yr warranty. So give t-mobile a call, and submit a claim before then if you want to take advantage of it. Make sure you reflash to stock image, and that there are no signs of visible damage on the phone or else the warranty will be void. Good luck.
Edit: If your phone's touch screen is working at random times, I'm suspecting its a hardware problem, most likely a damaged or worn out flex cable from opening and closing the screen. Try slowly opening the screen and touching the screen at the same time to see if anything happens.
When I was waiting for my G1 I came on this forum (Had a Diamond before so knew about it anyway) and found a topic discussing problems like this... If you have an Early G1 then I'm guessing this is the problem...
There is some sort of design flaw with the ribbon cable connecting the Touch Screen to the Mainboard catching onto the sliding mechanism. This eventually destroys the cable and causes the touchscreen to stop working. On Later models they've fixed it by taping the ribbon cable down instead of letting it hang loose.
In short... you need to unroot your phone and take it back to T-Mobile.
Interesting thoughts, thanks for the input. My G1 has never been dropped, and is actually relatively new, only a couple months old. But it's not on T-Mobile. I flashed MLIGN 2.5.7 (Hero). I did this b/c I know it bypasses the typical "touch here" activation BS. So I can boot, and get into the OS just fine. Which is where I'm at now.
Here's what I've done. I completely wiped my Fat32, Ext2, and Linux_Swamp partitions using Gparted. I completely wiped the phone using Cyan 1.4 Recovery. Yet no matter which Mod I use my touch screen doesn't cooperate, AND (no matter which mod I'm using) when I try to launch basic apps (dialer/phone, some settings menus, etc) I am notified that, "android.process.acore" has stopped. Without fail. It ALWAYS does this when attempting to access the dialer/phone. I would be more than happy to take some time troubleshooting the touch screen IF my damn dailer/phone would work. But it does not.
I read on some other forums about there being 2 compcache files for someone who had a similar issue. That's slightly above my head, though, and I'm not quite sure how to go about checking that and/or deleting one. Really, I just want to be able to access my dialer/phone app for the time being. Then I can take some time to trouble shoot the touch screen.
Anyone have any ideas about the process failing, or the compcache affect?
Also, I'm using 1.33.2005 SPL.
Thanks
gat0rjay said:
Interesting thoughts, thanks for the input. My G1 has never been dropped, and is actually relatively new, only a couple months old. But it's not on T-Mobile. I flashed MLIGN 2.5.7 (Hero). I did this b/c I know it bypasses the typical "touch here" activation BS. So I can boot, and get into the OS just fine. Which is where I'm at now.
Here's what I've done. I completely wiped my Fat32, Ext2, and Linux_Swamp partitions using Gparted. I completely wiped the phone using Cyan 1.4 Recovery. Yet no matter which Mod I use my touch screen doesn't cooperate, AND (no matter which mod I'm using) when I try to launch basic apps (dialer/phone, some settings menus, etc) I am notified that, "android.process.acore" has stopped. Without fail. It ALWAYS does this when attempting to access the dialer/phone. I would be more than happy to take some time troubleshooting the touch screen IF my damn dailer/phone would work. But it does not.
I read on some other forums about there being 2 compcache files for someone who had a similar issue. That's slightly above my head, though, and I'm not quite sure how to go about checking that and/or deleting one. Really, I just want to be able to access my dialer/phone app for the time being. Then I can take some time to trouble shoot the touch screen.
Anyone have any ideas about the process failing, or the compcache affect?
Also, I'm using 1.33.2005 SPL.
Thanks
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I realize this is an old thread but did you ever get the issue figured out? My phone did this just last night
Alright as suggested earlier in the thread it was a hardware issue. I found that my touchscreen had become unplugged and was causing the errors.
Sorry to bring this guy back from the dead but I figured I would educate a few people one a common touch-screen problem.
Yeah, 90% of the time it's the adapter you're using. Being a G1 owner with lots of mini-USB chargers i found the same problem. Also being a tech rep at t-mobile, i've had lots of calls revolving around this and fixing it.
The G1 uses a 1000mA charger (1A). For me, the touch-screen going haywire/unresponsive seemed to get more severe as the the chargers specs went lower. An old Motorola charger at 500mA was ridiculous. Talking to customers with the exact symptoms and hardware, eventually lost all functionality of the touch screen.
On a side note, it's not just the G1 that has problems with the wrong charger. A linksys router I have has a standard power port connection type in the back but requires a bigger amp adapter. hooking the wrong one up will cause complete failure. In many situations, not enough energy is just as detrimental as too much energy. One last example: Take a big 10" sub driver, hook it up to a crappy 300W amp, you get an overheated coil and eventually a busted driver.
So, lesson is, just because it fits doesn't mean it's safe to use. I never mix and match adapters with any device ever because of the risk of damage.
Hey all, long time reader first time poster regarding troubleshooting. I searched the site and couldn't locate anything regarding this, so I apologize if I fail at research. I have a T-Mobile G1, and the phone very oddly is running perfectly when the keyboard has been exposed but once closed the phone freezes. No touchscreen movement, trackball, camera button, ect; only the power button idles the screen to black. Now at first I got worried but I flipped the keyboard out and it functions perfectly again. I rebooted phone and it is the same case, the G1 start up and rom loading screen will remain frozen unless I slide open keyboard.
Is this a motherboard error? Seeing the touchscreen functions when open I eliminated that, but has this happened to anyone else? Thanks, and sorry for wall of text.
iRidill said:
Hey all, long time reader first time poster regarding troubleshooting. I searched the site and couldn't locate anything regarding this, so I apologize if I fail at research. I have a T-Mobile G1, and the phone very oddly is running perfectly when the keyboard has been exposed but once closed the phone freezes. No touchscreen movement, trackball, camera button, ect; only the power button idles the screen to black. Now at first I got worried but I flipped the keyboard out and it functions perfectly again. I rebooted phone and it is the same case, the G1 start up and rom loading screen will remain frozen unless I slide open keyboard.
Is this a motherboard error? Seeing the touchscreen functions when open I eliminated that, but has this happened to anyone else? Thanks, and sorry for wall of text.
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Boot into recovery and see if the trackball works in there. If it does, then its simply a firmware issue and a full wipe should fix it. If it's not, then you probably dropped the phone or something and there is probably some sort of cable disconected/brocken inside the phone.
I completed a full wipe and am experiencing the same problems. I take very good care with my phone and was dropped once months back by someone bumping into me. Would it be possible for myself to self serve the phone and make sure all wires are secure? Or is it possibly anything else?
I have the same issue I've taken the phone apart along with many other G1s and have never seen this problem. I used this phone for almost 6 months lent it to a friend for a week and now it does this. So my guess is it's the flex cable between the screen and keyboard or would it have to do with the motherboard do you think?
I'm taking it apart as we speak I'll post what I find.
Did you have any luck, PlatinumMOTO?