Hey so I keep having constant problems with my G1... I want to revert it back to stock firmware and then send it in to T-Mobile for a different phone. Down anybody know if they'll let me get like a BlackBerry cuz I'm tired of Android... thanks.
Well, I feel sorry for you, failing to see the beauty of Android, but I guess we all have our own preferences. Unfortunately, Tmo won't let you trade it in for a different phone. They will replace it with the exact same one if it's faulty. I had to really push the issue once before just to get them to let me have the same phone in a different color. But, I guess you could always trade it in, and sell the refurbished one they send you on ebay, and put that towards a BlackBerry. The 9700 is very, very nice (for a non-touchscreen device with a proprietary, completely non-customizable OS full of antiquated code).
t-mo has a 'LEMON' policy. If you have continued issues with your phone (3 returns) then they'll offer you other phones. If you're pushy they may give you the option for an upgrade. A friend of mine had problems with his G1 and was pushy enough to get the MT3G at upgrade price. It's a lengthy process, but if you're wanting another phone, this is what you'll want to do.
nolimit78 said:
t-mo has a 'LEMON' policy. If you have continued issues with your phone (3 returns) then they'll offer you other phones. If you're pushy they may give you the option for an upgrade. A friend of mine had problems with his G1 and was pushy enough to get the MT3G at upgrade price. It's a lengthy process, but if you're wanting another phone, this is what you'll want to do.
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I hate it when people give this sort of advice. As someone that works as a cell phone salesman, these are the worst and most BS customers we deal with. My phone keeps breaking, give me a new one for free! I will just keep *****ing until I get my way because I am a jackass that can't not break my phone and think I am owed the world!
This isn't what he wants to do at all, since if you ***** enough like this, they will cut you off, like totally cut you off and refuse to give you service. Plus, it is customers like this that drive costs up for everyone else. Gotta recoup the lost money on giving you another $500 phone for $100, and since we aren't recouping it off them because they ***** and demand an upgrade before we have broken even, we gotta jack prices up so we recoup faster...
It takes, on average, 18 months to break even on a smartphone customer.
pjcforpres said:
I hate it when people give this sort of advice. As someone that works as a cell phone salesman, these are the worst and most BS customers we deal with. My phone keeps breaking, give me a new one for free! I will just keep *****ing until I get my way because I am a jackass that can't not break my phone and think I am owed the world!
This isn't what he wants to do at all, since if you ***** enough like this, they will cut you off, like totally cut you off and refuse to give you service. Plus, it is customers like this that drive costs up for everyone else. Gotta recoup the lost money on giving you another $500 phone for $100, and since we aren't recouping it off them because they ***** and demand an upgrade before we have broken even, we gotta jack prices up so we recoup faster...
It takes, on average, 18 months to break even on a smartphone customer.
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well said
Related
I have a brand-new in box AT&T 8525 (HTC Hermes). I got it yesterday when my original Cingular 8525 stylus silo would no longer hold the stylus properly. AT&T sent me a crappy refurb (obvious cosmetic flaws) so I complained nicely and got a brand-new one instead!
I have been using a Blackjack in the meantime (Samsung SGH-i607) which has been meeting my needs and I am now eyeing the HTC Kaiser with lust and envy (deadly sins...)
I'm not dying to sell but if the right offer came along... PM me if you want to negotiate and I might be persuaded to part with it...
after all the difficulties you had getting it replaced, now you're going to get ride of it??? wow.
dkaye said:
after all the difficulties you had getting it replaced, now you're going to get ride of it??? wow.
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Click to collapse
Its a smart decision, not many people have NEW 8525's. Also as soon as the Kaiser comes out the 8525 is gonna drop in price, which means he'll get less regardless of new or old. You should get rid of that a.s.a.p. But if I were you I would save up for the shift instead of the kaiser.
neptune said:
Its a smart decision, not many people have NEW 8525's. Also as soon as the Kaiser comes out the 8525 is gonna drop in price, which means he'll get less regardless of new or old. You should get rid of that a.s.a.p. But if I were you I would save up for the shift instead of the kaiser.
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Click to collapse
@neptune:
You're right, this would be a smart decision if I was intent on wringing out every nickel for the 8525 but I am self-employed and my time is too valuable making money on a contract basis to spend it dickering over a few dollars. When I am going to upgrade a device, I typically undersell the market a few bucks to get the sale over with. I actually come out ahead this way all things considered.
I still have it new-in-box...
I have decided to sell my new-in-box AT&T 8525 to the first person who PayPals me $395 US plus shipping. No lowballers, please. This is a fair price and I'm not in a hurry to sell. PM me if you're interested. I'm only advertising it on xda-developers for now; I hate putting up with the herd over at HoFo.
I've had my HTC TyTN (same thing as an 8525/Hermes, etc) and it's been the best device I've ever owned!
For anyone considering purchasing one, you won't regret it.
If I didn't already have one I'd jump on the offer.
Bump
$395 US (PayPal) takes it, buyer pays shipping. Still 100% virgin, new-in-box. C'mon, you know you want it... Reasonable offers now being entertained.
SOLD
Mods:
Please remove thread.
Has anyone had their hero replaced recently? I am getting mine replaced on Tuesday and want to know if anyone's came back with 2.1 or 1.5. I hope mine comes with 1.5 so I can enjoy root for two weeks before I upgrade to the EVO.
Ive heard several users say sprint upgraded their phones without consent. Not much you can really do as sprint does not condone rooting.
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
I've heard of people getting Evo's as replacements for their Hero. What are all you guys having wrong with your Hero? Or what are you saying to Sprint? Because the speaker on my phone is starting to break from the dust issue, and the screen is over 50% filled with dust.
I once got 3 months of free service because sprint updated my phone without my consent and the update wiped my sdcard with my data on it. This was a few years ago but complaining is a major deal to them and they advertise publicly that thier customers are happy with thier service... The worst that can happen to you is they will say no so do yourself a favor and complain.
Powers16 said:
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
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Click to collapse
They don't need permission to update on a replacement phone, only your current one..............
chfields said:
They don't need permission to update on a replacement phone, only your current one..............
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I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
It arrived!
I just got my new phone back today! I was super lucky and it had 1.5 installed on it! When the sprint rep looked at it he asked me if I wanted him to update it. I just told him that I updated my old one and was unhappy with battery life so I want to keep 1.5 on it. I am currently working on rooting my phone now. So I guess ask them not to update the phone when they get it out.
I had to go through the assurian insurance route to replace mine, I called on Monday and the phone I got yesterday was still on 1.5. I had it mailed to my house, so the dudes in the store couldn't monkey with it. I DID have to manually program it, and then still had to get on chat to get the activation done right (was getting error code 67), but now everything is kosher. I was rooted and back on 2.1 within minutes of reactivating, lol! I'd forgotten how much 1.5 blows goats, lol!
Powers16 said:
I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
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Well said, my friend. I agree with you on that.
When I tried to do the legit sprint 2.1 update it fried my radio, so I called C/S, and they promptly mailed me a new Hero with 1.5. I think the stores are doing the updates on the phones, not Sprint itself. If you want to phone without the 2.1 already installed, just get it over the phone, or online, NOT at one of their stores.
Powers16 said:
. Regardless of the store's policy the customer is always right.
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Click to collapse
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
Rooting is not a feature that is illegal or "wrong" to do, and it is NOT a feature that Google doesn't want us doing. They sell the Dev Phones for just that reason. You need to go through a process to root to make sure noobs that have never touched a command line flash a Nexus radio or something. Rooting is not a feature that is blocked by default because Google thinks we should stay stock, because Google WANTS us to root our phones. Now Sprint, that's a different story. They want us to keep all their bloatware and Sprint over-brandedness. They don't want us to root. Google wants power-users to root. That and open-source are the only reasons it's built on Linux.
azyouthinkeyeiz said:
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
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Click to collapse
Do you want me to even retaliate with that response? I think i did a damn good job of nailing it on the head. You must have money to throw away and you must not care that much. The rest of us don't have money to throw away and what we do pay for we better damn well get it.
/end of story
The Jero said:
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
Click to expand...
Click to collapse
Same here except mine wasnt stolen i bricked it.
Sprint called it a "Hardware Failure" and i called bull*hit under my breath.
Okay first off, this is a thread also to show all the people who bombarded me with smart comments about how i WILL definitely recieve a $200 ETF from T-Mobile for cancelling my plan for my nexus...I did not.
This isn't a mean thread either, I just wanted to let everyone know that this did work, So here i am even after being told that I would NEVER come back to say if it worked or not, because i was scared of the "flaming."
So here I am waiting for Google to charge me the $150 ETF, but it still hasn't happened and it has been over 2 months since i cancelled my T Mobile account.
So here I am (Lucky or maybe just waiting) with my nexus which now only has cost $212 without a contract
Order with T mobile contract for $179
Taxes and all that stuff brought it to $212
T MOBILE ETF $0
Google ETF 150??
Final price $212 (for now)
So has anyone cancelled and recieved the ETF yet? I cancelled and the T Mobile rep said to just hand the nexus back over to the fedex guy so maybe T mobile screwed up something but in the end im sure google knows that that phone is in use right now? But also this was close to the time when the nexus store was Closing or they ran out of phones so maybe that confused something? Or most likely, I am just waiting and will recieve it someday.
sassyness77 is pretty smart
someone loves sassyness77!
and it's his girlfriend <3
Nobody else likes you, because you're taking stuff at someone else's expense. When you cancelled T-Mobile, they charged back the commission that Google used to subsidize your phone. Google is out a few hundred bucks right now. You seem to think it's all okay because YOU didn't have to pay what you owe. That makes you a parasite, an unrepentant one at that since you seem happy to brag about getting away with it (for now at least).
This isn't howardforums, if you want to brag about exploiting companies, go there for a receptive audience.
Okay, whoa. I'm sorry you feel angry about this but to call me a parasite? Calm down. As if this truely hurts Google, all I did was find a smarter way to save money in all honesty.
ATnTdude said:
Nobody else likes you, because you're taking stuff at someone else's expense. When you cancelled T-Mobile, they charged back the commission that Google used to subsidize your phone. Google is out a few hundred bucks right now. You seem to think it's all okay because YOU didn't have to pay what you owe. That makes you a parasite, an unrepentant one at that since you seem happy to brag about getting away with it (for now at least).
This isn't howardforums, if you want to brag about exploiting companies, go there for a receptive audience.
Click to expand...
Click to collapse
wtf you talking about. what do you think googles ERF is for? if google feels the loss they will charge them for it ... @OP
id wait 4 months before celebrating...thats when they will realize tmos not paying the subsidy
sassyness77 said:
Okay, whoa. I'm sorry you feel angry about this but to call me a parasite? Calm down. As if this truely hurts Google, all I did was find a smarter way to save money in all honesty.
Click to expand...
Click to collapse
Not sure how, but you're confusing dishonesty for intelligence. Parasite was the appropriate term, as what you did amounts to stealing and fraud.
sassyness77 said:
Okay, whoa. I'm sorry you feel angry about this but to call me a parasite? Calm down. As if this truely hurts Google, all I did was find a smarter way to save money in all honesty.
Click to expand...
Click to collapse
If you do not like the term, don't be a parasite. You KNOW a Nexus One doesn't cost what you paid for it. You KNOW someone had to take that loss. It doesn't matter if they never charge you back, that's just your feeble attempt at justifying yourself. Off the top of my head, I can think of a few ways to dodge the charge (most of which are more clever than what you're taking pride in). I didn't do any of them because...wait for it...I'm not a parasite.
flybyme said:
wtf you talking about. what do you think googles ERF is for? if google feels the loss they will charge them for it ... @OP
Click to expand...
Click to collapse
I am fully aware of what the ERF is for, apparently you don't, so I'll break it down for you.
1) HTC makes, sells and delivers a N1 to Google, HTC charges Google somewhere around, but probably somewhat less than, $530.
2) T-Mobile pays Google a commission for every 2 year contract signed over a N1. New activations pay more than upgrades, which is why the N1 costs more when upgrading your plan.
3) Google takes this commission, and gives it to you by subsidizing the phone down to as low as $180. That $350 difference comes from T-Mobile paying Google.
4) You buy the phone, and pay for the service. Google either gets paid immediately (and receives a chargeback if you cancel or downgrade) or doesn't get a check until you've had the service for 120 days (not sure which, since I'm not privy to the specifics of their agreement, but it's one or the other, probably the former as that's the general way the US cellphone market works).
5) T-Mobile, like most US carriers, uses a billing system which will automatically apply sales commissions on activations, and chargebacks on cancellations. As such, the moment you cancel, T-Mobile's systems take back their money.
6) This leaves Google out the amount of your subsidy ($250-$350), which is essentially the cost of the phone, minus what you paid for it($180-$280). Whether or not they (rightfully) charge you for that loss is irrelevant to the fact they took a material loss.
Welcome to how the real world works. For more info, go to college, or get a job.
ATnTdude said:
I am fully aware of what the ERF is for, apparently you don't, so I'll break it down for you.
1) HTC makes, sells and delivers a N1 to Google, HTC charges Google somewhere around, but probably somewhat less than, $530.
2) T-Mobile pays Google a commission for every 2 year contract signed over a N1. New activations pay more than upgrades, which is why the N1 costs more when upgrading your plan.
3) Google takes this commission, and gives it to you by subsidizing the phone down to as low as $180. That $350 difference comes from T-Mobile paying Google.
4) You buy the phone, and pay for the service. Google either gets paid immediately (and receives a chargeback if you cancel or downgrade) or doesn't get a check until you've had the service for 120 days (not sure which, since I'm not privy to the specifics of their agreement, but it's one or the other, probably the former as that's the general way the US cellphone market works).
5) T-Mobile, like most US carriers, uses a billing system which will automatically apply sales commissions on activations, and chargebacks on cancellations. As such, the moment you cancel, T-Mobile's systems take back their money.
6) This leaves Google out the amount of your subsidy ($250-$350), which is essentially the cost of the phone, minus what you paid for it($180-$280). Whether or not they (rightfully) charge you for that loss is irrelevant to the fact they took a material loss.
Welcome to how the real world works. For more info, go to college, or get a job.
Click to expand...
Click to collapse
Google changed their ERF because they felt they could take the loss vs customer backlash who would be forced to pay $750 for the nexus if they werent satisfied with Tmobile. It used to be $350, now its $150. Thats called business.
You do not know the deal that tmobile and google made with each other for the specific subsidy amounts. Tmobile pays google once the 120 days of service are up
FYI i have a B.S.S.E and a minor in business. Its not being a parasite for using valid methods to get a phone for cheap. I dont think you have any understand how business works but you just like to throw around things everyone already knows and thinks it helps your argument...but it doesnt
flybyme said:
You do not know the deal that tmobile and google made with each other for the specific subsidy amounts. Tmobile pays google once the 120 days of service are up
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Click to collapse
The "subsidy" is obvious, $250 to $350, because the subsidy is what YOU get. I never said what the "commission" is, and acknowledged I cannot know when the payment is sent, or the exact amount. Try to use the correct word when arguing with people.
...but since you've basically agreed that T-Mobile is financing everything, I rest my case.
ATnTdude said:
...but since you've basically agreed that T-Mobile is financing everything, I rest my case.
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Perfectly stated.....
This thread is going to turn into nothing but flaming... @Op, you knew that starting the thread.... Why? Why do it? Just to brag and wait for how many different ways people can call you out on "ripping off a nexus one?".....
I'm not hear to discuss the issue of getting an n1 for cheap, just to call you out on posting a thread KNOWING you'll get nothing but negative responses..... A lot of that going on on XDA lately and it's kinda sad.....
ATnTdude said:
The "subsidy" is obvious, $250 to $350, because the subsidy is what YOU get. I never said what the "commission" is, and acknowledged I cannot know when the payment is sent, or the exact amount. Try to use the correct word when arguing with people.
...but since you've basically agreed that T-Mobile is financing everything, I rest my case.
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Click to collapse
The last part of that statement WAS to tell you when google got their payment.
Tmobile does NOT give google the payment if you cancel your contract. Thats when google steps in and gets their "commission" from you instead of tmo
When you buy the phone from google, you pay google 179. When you have been with tmobile for 120 days, tmobile pays google the rest of the money at their agreed upon rate (between 150-350, we dont know) if you cancel, google takes 150 to take their material losses.
Tmobile isnt footing anything, google is. and google makes sure they dont take a loss from this kind of situation. Note the phone's hardware costs $175, so the immediate material loss is already paid for when you buy the phone.
Congrats, you ripped someone off.
Your mistake was thinking anyone here would care. If you wanted "ZOMG DEWD GRATS BRAH!!!!!11one!!1" you're in the wrong forum.
Yadda yadda, someone is a db.. Let's just wave our hands until the Mods see and close this thread..
Due to the nature of the thread, I will close it down.
What do you think? If Samsung is unable to repair the GPS via a future software update, would you just accept it, or would demand your money back?
I would demand my money back.
It's near useless for me as it is now.
Now I'm carrying two devices. My 3GS to continue using my TomTom, do my email, read my news. But I use the SGS for Internet on the go (at home I use my iPad). Hate carrying two devices having to make one a hotspot.
Here's a thought. Go ask your retailer. You are entitled to your money back if you aren't happy with the GPS. Have you even tried yet?
Sent from my wonderful GT-I9000 using Tapatalk
bushrat; said:
Here's a thought. Go ask your retailer. You are entitled to your money back if you aren't happy with the GPS. Have you even tried yet?
Sent from my wonderful GT-I9000 using Tapatalk
Click to expand...
Click to collapse
Yes, I've tried. They want me to pay penalty for breaking the contract, and they would not accept the phone back. They would only replace it within 14 days with another new phone. After 14 days, they will only repair the phone, but not give me a new replacement. The Telco shop only acts as the middleman, and responsibility lies with Samsung to them.
Had I taken the $59 per month plan, then I could return it, no question asked within 7 days, and I only have to pay for any calls and data use. But I'm on the $49 per month plan because I wanted to commit myself to using Android by burning my own bridge. It's a mistake on hindsight. I didn't expect it to be so bad.
I feel that Samsung should work with the Telco to do exactly what Apple and ATT did, which is to allow people to back out of the contract without penalty, and have the phone returned. After all, this is a far far more seriously problem than in iPhone 4 in my mind at least.
The responsibility (under Australian law) is with the retailer, although they consult with a specialist (ie the manufacturer) to determine if there's a fault.
If the phone is faulty, and does not perform the task for which it was purchased you are entitled to a full refund of the purchase price.
www . accc . gov . au
Have faith that It will be fixed, since the phone is still in very early days.
I'm putting my trust in Samsung! Hopefully we won't get burned.
yea if you send it to the manufacturer they will 'try' to fix it, and its its hardware they obv cant anyway, then you just complain again once u get it back and im assuming they would have to give you your money back.
id just be patient and wait a few more weeks for samsung to release their firmware, or just use the JM2 which fixes it i think
Eaglesteve, surely you have consumer protection laws in Aus? The device is clearly not fit for purpose, therefore breaking the terms of your contract In the UK all major retailers will try to sell additional cover or insurance; although the consumer protection act makes them legally obligated to repair or replace electrical goods for up to 5 years after the date of purchase. My point; retailers rely heavily on consumer ignorance You didn't purchase the device directly from samsung, the store can't absolve responsibility by claiming to be a "middle man".. plus most sales assistants know jack **** about the legalities of your agreement.
Write a formal complaint to the retailers head office, send the letter via recorded delivery and state that you've been advised to provide a response period of 14 days before taking your complaint further. You don't want to look for a replacement, make it clear that it's a manufacturing fault and not specific to your device. There should be an AUS ombudsman that deals with consumer complaints (bit.ly/8Xl55G), find the correct governing body and lodge a formal complaint, they should provide a reference for your case; include it in the letter to the retailer. In the UK you would then be able to take your complaint to the small claims court, however most companies will **** bricks and fold before it reaches this stage. The bottom line is the device was sold to you for its GPS capabilities, the information provided by the retailer mislead you to into the agreement; you've signed up under false pretences, reason enough for the contract to be declared void
sensi_ said:
yea if you send it to the manufacturer they will 'try' to fix it, and its its hardware they obv cant anyway, then you just complain again once u get it back and im assuming they would have to give you your money back.
id just be patient and wait a few more weeks for samsung to release their firmware, or just use the JM2 which fixes it i think
Click to expand...
Click to collapse
Im gonna flash to JM2 today, but Im getting a bit weary of the faith in Samsung.
Firstly, I'd point out that Samsung announced the phone in March. Three months perfecting the phone, and they still couldn't get the GPS sorted.
Another month later and with many firmware releases during that time, and still it doesn't look like its fixed. (though I haven't tried JM2 yet - in any event, the rumour is that it still doesn't fix onto more than 8 satellites despite seeing more, and it still doesn't lock onto anything with an SnR < 20)
Cya
Simon
yup, as far as samsung is concerned the device is already sold, they sell it on big bulks to retailers
it's the retailer duty to either give you the refund or not.
samsung will only accept RMA, or Warranty services
eaglesteve said:
I feel that Samsung should work with the Telco to do exactly what Apple and ATT did, which is to allow people to back out of the contract without penalty, and have the phone returned. After all, this is a far far more seriously problem than in iPhone 4 in my mind at least.
Click to expand...
Click to collapse
IIRC (it's been a while since I bought the original iPhone), this isn't something new due to antenna gate and it's just Apple's spin machine doing what they do well. Contracts in the US telecom industry, not just on AT&T, are written in a way that this review period exists.
The only difference here is that there is a slight difference in restocking fees, where they wont be applied like they have at times in the past. This isn't really "Apple working with AT&T" as much as touting a possibility that typically exists, there are certain exceptions by carrier but one reason why AT&T isn't combating this is the same reason they were hesitant to accept Android phones, and they ultimately gimp Android phones, Apple is just $$$$ to them. Once again AT&T beat their quarterly record for profitability and they are the most profitable carrier in the US even though they are #2 in customers. Needless to say, they are at the whims of Apple, but this isn't a big compromise on either's behalf.
Amazing. So far, 1/3 of people are happy to accept faulty goods.
http://www.boygeniusreport.com/2010/07/18/samsung-captivate-now-available-from-att/
Some people here have returned it to AT&T, while I don't know it has been penalty free, I think you need to not put the onus on Samsung and need to have a better comparison in-mind.
sensi_ said:
yea if you send it to the manufacturer they will 'try' to fix it, and its its hardware they obv cant anyway, then you just complain again once u get it back and im assuming they would have to give you your money back.
id just be patient and wait a few more weeks for samsung to release their firmware, or just use the JM2 which fixes it i think
Click to expand...
Click to collapse
I'm waiting for my replacement now. If the GPS still doesn't work, I might do that. As for JM2, I don't believe it do anything based on whatever limited reading I did on some of those threads.
sjdean said:
Amazing. So far, 1/3 of people are happy to accept faulty goods.
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I guess there's two main to three main things that could be at play here:
1) GPS isn't important to these people, therefore they are voting on their bias rather than from an objective viewpoint
2) GPS isn't a core functionality, therefore it's hard to say it justifies a return or that it is "faulty" as you put it
3) GPS is imprecise by nature, so users who have a strong need for it should be more informed about their purchase and the onus is on them to do their hw or lay in the bed they've made.
I am abstaining because I find the premise somewhat flawed, first of all. I think retailers and/or carriers are responsible, just like in other industries/product lines. If I buy a wireless router that doesn't perform well in, let's say it's wired performance I don't go direct to the manufacturer there. If I buy a camera that advertises 12MP but seems to produce ****ty results, I again, go to my retailer. In here, I also have a slight bias, originally being in the U.S. where we typically buy are phones through a carrier who give us a bit of extra protection because of the way contracts are set up they don't want to lose a customer totally (also part of the premise of the argument is based on a carrier logic that I don't think is applicable in this thread, but that might just be my opinion and I'm alone there).
So, I think the premise is flawed, and perhaps my logic is flawed, but I don't want to just vote "no" just because if either is flawed. However, I don't disagree with the "no" camp.
Lots of good advice from many of you. I'll have to talk to them if mynnext unit does not work. I hope it will work, since half the people polled claim that theirs are perfect.
If it does not work, I'll reason with Optus to get bout of the contract. I wonder how much of the $49 is for the phone and how much is for the data and calls. Should I simply withhold my payment, return the ozone, and pay them for actual calls and data used?
sjdean said:
Amazing. So far, 1/3 of people are happy to accept faulty goods.
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Yeah that's just the Samsung reps voting.
eaglesteve said:
Lots of good advice from many of you. I'll have to talk to them if mynnext unit does not work. I hope it will work, since half the people polled claim that theirs are perfect.
If it does not work, I'll reason with Optus to get bout of the contract. I wonder how much of the $49 is for the phone and how much is for the data and calls. Should I simply withhold my payment, return the ozone, and pay them for actual calls and data used?
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Depends on how much you paid for the phone. 24 month contract? Tmo is selling their, slightly gimped model for $500 USD, I think that's on the high end of what they might get from international suppliers, depending on how big they are even though the international version is more costly.
So, ~500USD/24~20USD/month, maybe less, if fully subsidized. Forgive me for cutting corners and not looking into your location specifically, but I figure it's better than looking for the absolute cheapest UK/Euro/Thailand location.
There is no upfront cost for the phone. Just 24 months x $49. I had offered to continue with the plan but with an alternative phone and topping up the difference in monthly fee) but they refused that.
Hey everyone. I've been coming around these parts for a long time now and I truly love the xda community. So I want to share some info I've recently come across while trying to get rid of my old androids and computers. I wrote all about it already at http://makethebestof.weebly.com/how-not-tos/how-not-to-get-ripped-off-when-recycling. I have found that if you take the time and a little effort, you can make a ton of money off of old or broken android phones. plus, your doing your earthly deeds. done.. dirt... cheap... i apologize.. So here I would like to talk about what we all do with our androids that are too far gone to be sold to places like usell or whatever. So what do you guys all do?
About 60% of my old electronics I give away.
Mostly to my parents when it comes to modern devices (phones, tablets). True, I don't make money off that, but these are the people whose house I live in without having to pay anything. As a result, they're still willing to loan me money for a new device without interest. And it got my dad (who got my S3) to go from 'Smartphones are nonsense, those stupid youths are all obsessed with their phone, even on lunch break, nobody talks anymore!' to him spending 80% of his free time reading on his phone. Bonus!
Anything else that's still useful either finds another home or ends up donated to the Salvation Army.
The rest, I keep. You never know when you may find a use for it, and resell brings you about 5% of the original price here. Not worth it.
I only throw away something if it's completely unfixably dead and I can't find another use for it.
Money has never been of any worth to me other than that I can pay my bills. I'd rather have someone owe me than get a few quid out of it. Much more useful.