Strange Missing Internal Storage problem - Touch Diamond, MDA Compact IV General

Hi all,
I am a new user of HTC Diamond, but I am not a newbie in Windows Mobile, previously was using StarTrek and older HTC model. Anyway, my Diamond runs no problem for me, except some strange problem with the missing internal storage.
I had searched through the Diamond thread about it and most of them were permanent lost of internal storage. But mine is a bit different: I found that after I play a game, eg. NFS, Experiment 13, the internal storage seems to be disappeared. The reason I felt that it is lost because in touchflo, some couldn't display anything, i.e. home not showing the time, the program tabs show me white blank space on all icons, music player couldn't detect songs, program installed in internal storage can't run with error "invalid shortcut target". And it also happen (although rarely) even when I am not playing any game (one example just happened few minutes ago would be after I changed the wallpaper settings in S2U2), it disappear again.
Although it does not occur frequently and it can be fixed by just a soft reset, but I would like to know if any Diamond user have this problem before. I am using the stock rom 6.1 anyway. Perhaps there is any tweaks or software caused this? I been using all the resources in xda extensively, so my pda is more or less equipped with every possible tweaks in xda (except cooked rom ).
Any idea guys?

The only time my Internal Storage ever disappears is when I connect a USB cable and choose 'disk drive' from the USB2PC popup. Maybe you're in disk drive mode? Go back to Activesync mode?

No, the phone wasn't connected to PC, nor to anything. It just disappeared itself after some occasion.

Which rom are you running?
Have you installed the internal storage hotfix available on HTC's website?

Which rom are you running?
Have you installed the internal storage hotfix available on HTC's website?

I am using the stock rom from HTC wm6.1.
ROM version: 2.03.707.2
Radio version: 1.09.25.23
If not mistaken, the hot fix you meant is just for Sprint Diamond isn't? From my HTC site for asia, there is no hotfix for internal storage ...

Related

Temp internet files to sd card tweak not working

Borrowed a friends new Kaiser to play with over the weekend. There's absolutely no programs installed other than what preinstalled with it. He's got a Sandisk 4G SDHC card installed with nothing loaded on it.
I did the registry tweak to put the temporary internet files to storage card - HKCU/Software/Windows/Current Vrsion/Shell Folders - Cache = \Storage Card\PIE, etc, etc.
Although it works with all my other HTC devices, with the Kaiser it doesn't. When I go to a website the page begins to load but before the page has finished loading the device freezes & needs a soft reset. I thought it might be the sd card but I've tried 3 other different ones & still the same.
When I change the registry value back to normal then no problems at.
Are others experiencing the same thing with their device?
Also I find some websites not loading at all. All I get is the page saying This page cannot be displayed. Thing is is works perfectly fine with my Trinity & Artemis & all the previous HTC devices I've owned
You may find another post re a similar issue and some programs I installed on the SD card - they are unable to write to the SD card. Sounds like the same thing going on here in that the programs I am mentioning work fine on my other HTC devices.
There is definitely a problem with the Kaiser and its communication with the SD card!

Voice Command Quitting

I am running a tilt that is giving me the message "voice command has quit due to low memory" a few seconds after pressing the VC button. I have an 8gb Sandisk micro card in it with about 2 gb of music and the remainder is movies. Voice command will generally work fine with the card removed.
When viewing the memory page and starting Voice Command with the card in the slot, available memory goes from about 68mb free to about 66mb free, nothing close to wiping out the memory
Originally when this started I could clear out the IE history and it would be fine - no such luck anymore.
I have gone through the Kaiser Tweaks turning card management stuff on and off and have found no combintion that helps.
Is this an irreperable problem with large cards and voice command, or is there some registry hack that can help me? Not much on this subject on the forums, I hope I am not the only one experiencing this...
Thanks
Which version of Voice Command / ROM are you running?
Voice Command 1.5 does not work properly with WM6.1 ROMs.
I'm using version 1.6
I just bought it about 2 weeks ago.
It worked fine for the first week, adding nothing of significance to the storage card or installing additional software. What set it off was downloading a large file over WiFi directly to the storage card. I immediately deleted it and checked the disk over in windows, but it still kept happening. clearing out the memory worked for a day or two, now nothing will stop the error aside from removing the memory card.
Also...
The ROM is the 6.0 ROM shipped with the Tilt.
Here's a few things to try:
1) Uninstall / Reinstall Voice Command (kind of obvious, probably already tried)
2) Backup your data on the SD card, and then format it
3) Perform a hard reset on your Tilt and start over.**
**Note: This step will erase EVERYTHING on your device. You can use a program called PIMBackup to save your contacts, call logs, appointments, text messages, and much more. You can then restore them once the hard reset is done.
If you make it to step 3 and do not know how to do a hard reset, check out the Wiki link in my signature.
MSVC 1.6 Low memory problem
I am having this same problem of the low memory error ever since I installed a cooked WM 6.1 ROM with MSVC 1.6 baked into it. Since then, I have flashed several WM 6 ROMs on my HERMES and the same problem always comes up.
I never had this problem with the MSVC 1.6 since I first bought it over a year ago. Now no matter what ROM I flash, when I install my purchased MSVC 1.6, this low memory error plagues me.
This is not just a Kaiser problem, guys. Thought I would let you know. There have been a number of posts in the Hermes forum about this. It's driving me nuts. No solution found yet, and I have searched and searched here and on the internet.
If I find a solution, I will come back and let you all know.
Ben
Well...
I did the card reformat and replaced all the data, and it worked...for a while. Now it is back to doing the same thing. I am going to retry the format, try it for a few days and progressively add files to it. If number of files is not the problem, I'll reset all the way back. I have been using the tilt a lot for listening to streaming audio, maybe that has something to do with it (temp files in places I can't find, or heat buildup?)
Good to know my device is not just a lemon at least - Ben, does your problem happen all the time or only with the storage card installed?
Thanks for the help!
Philly Fan in your Kaiser forum also suffered with this issue, and I PM'ed him to see if he found a solution.
Taking my card out, MSVC seems to run without giving me the "has quit because of low memory" error. I don't understand what the memory card would have to do with this, but there you go.
Next I will try reformatting the card, and let you know how it goes. I presume you added programs to your device after reformatting, right, and then the problem returned? Did you install one or more of those programs onto your SD card?
I wonder if doing that is causing our devices to cause this problem? Funny it only now is happening to me after a year of using MSVC.
I will be back to you later on this. I hope someone else chimes in. This problem is really bizarre.
Ben
Reformatted my storage card, reinstalled MSVC 1.6. So far so good. Thanks NotATreoFan and Jaeger for the help. Will advise if any further issues.
Regards,
Ben
so far my second reformat is still working...
I have not wiped the memory on the PDA though - I have only been wiping the storage card. I have no programs installed to it and I haven't installed any new software during the time that I have been experiencing this problem. I'm replacing all the same exact files when I reformat.
There are a few things that I did on the tilt between the time that voice command worked and when it stopped again (from intensive wireless streaming of large playlists, to updating the WM library that packs all that metadata crap on the card) I'm going to do some troubleshooting this week and try to isolate something as the cause, see how many days I can go before it quits.
I really hope someone at MS is noticing these posts...
Voice command gone wild ( not hot )
I have a tilt. at&t rom ver. 1.57.502.2 radio ver 1.27.12.11. 3 day ago I loaded my 2 gig card with music all the way to only 3.3 MB remaining. I deleted some songs and have about 131 MB now. ever since then any contact vioce command i request loads programs that also have voice commands assigned. I would like to keep the songs but I need voice command more. So I guess I delete most of the songs and see if this helps Voice command. If It fixes my problem I will post again the results. JJ
I had this problem too. The solution was to turn off media player voice command so I can't use it for music control. It keeps a voice tag in memory for every song so if you have too many it runs out. VC was never designed for that many songs since cards bigger than 2 GB are new.
vc gone wild more info
Wilhelm I did not have voice assigned to any of my music players. but I did have it assigned to pictures & video application. maybe same rule applies. Anyway when I looked to see if I assigned VC to windows Media or others players I did notice that all the contacts that I HAD assigned VC to were no longer listed. I reassigned five contacts again, and now it is working again. So this looks like a fix but need to figure why it happened in the first place? Hope this helps out there. JJ

internal Storage Problem

Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage
battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.
Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear
A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem
Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.
Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.
WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.
Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?
No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485
So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"
So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.
No go, Vista won't recognize my diamond as a drive hence no format...
I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.
delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!

Windows Mobile corruption on my Kaiser

Hi,
Over the weekend, my Kaiser starting giving the error message that it was running low on memory, and i suspect that it was due to downloading large files and the system cache filling up.
I tried ClearTemp and MemAid to regain space and it was a temporary fix.
How ever last night my Today screen was not displaying correctly (only showing HTC Home) and a SPB Wireles icon citing that both Phone Alarm and SPB Wireless were unsigned and incorrect parameters.
I decided to check my 8gb MicroSD to reinstall the applications but virtually all data on it was erased (except for the files in use on the today screen) It was only half full.
I cant even access the settings page to modify my Today screen as the 'settings button is no longer there.
Has anyone experienced this and / or know of a fix. I prefer to exhaust all avenues before i hard reset and build it back again.
thanks in advance for your input.
Dear friend,
your situation looks very complicated. I have never faced such a problem,but I am aware of some similar problems....but those problems are very rare,though.
First of all you need to do some back up if you can and format your memory card on your PC.
Then find some good ROM,I suggest a non modified,stock ROM and flash your device.
I know this can be frustrating,but this is the only way to get your device to work again.
Although I do not know what exactly did you do before that problem appeared,the solution is very simple...new ROM.Stock HTC ROM would be the best.
Let me know if I was helpful.
Best regards,
Alexander.
Thanks, I ended up having to hard reset.
I have currently defaulted to the stock Aus3 Rom but am looking at trying the the WM6.1 Aus3 rom, or even a cooked rom!
It will depend how much time i have to try and fix things if it goes pear shaped again! I dont want to Brick my phone!

Bluetooth Problem

I have tried to transfer file from my nokia phone via bluetooth to my xdaIIs with Windows mobile 6.1. But the sending process always fail. I search to this forum and i have upgrade the radio into version 1.13 and download the broadcomCorp_BT1.0.0.3900 but it also doesn'work . When i tap to the link Bluetooth Manage it shows error like this "The Bluetooth Radio failed to turn ON due to insuffient driver memory available. You must perform a normal reset before you can turn ON the Bluetooth Radio."
Is there anybody can help me to fix this problem so i can receive file via bluetooth ?
i had that problem once. first of all, you don't necessarily need a new radio rom or the broadcom bluetooth stack to get it to work. all you need to do, is clen up your device, like the message says, there is not enough ram available for the driver to load, because your device is stuffed. you should have a look into "remove programs" and in the task manager, whether there are just too many programs installed and/or running.
you might also want to consider performing a hard reset to clean your device, you can simply sync your device afterwards to get the pim data back and install your commonly used programs again. you will see, that although nothing has changed in the data and programs, the device will run faster, more stable and bluetooth will work again. after all, each installation, uninstallation, everything that passed through the device leaves trash anywhere.
of course that is not supposed to mean, that either a higher radio or the broadcom stack are bad, you can install whatever you want, i just don't think it will help you in this case.
and make sure that, when you want to receive a file, you turn both bluetooth and beam on and make the device visible, then there should be no problem finding and pairing the phones and transferring files.
with best regards
Chef_Tony
I have checked my main memory the condition is
Total Memory in
Storage Total 42.92Mb , In use : 17.19 Mb , Free : 25.72Mb
Program Total 99.93 Mb, In Use : 41.96 Mb , Free : 57.97 MB
in which memory should I freed ? Is it in the storage or program ?
how should i remove the data from the storage to the SD ?
mmh, that does not look too full, still, i wonder what your device uses 42mb of ram for. plus, apparently you didn't resize the extrom, because storage total should be 60.30mb.
but both those things shouldn't influence the bluetooth behaviour. still i would perform a hard reset, then your device is clean and ready to use. depending on how long it's been since your last hard reset, who knows, what broke the bluetooth.
and after the hard reset, without installing anything, try the bluetooth again. if by then it does not work, you know there is something wrong, either with the rom or the radio, but i doubt that. as mentioned before, i used to have that problem in wm2003, and it was due to too many installed programs and too much stuff running in the background. i can't tell you, how the values were, but it does not matter whether you think the device is full, as long as the bluetooth driver does, it won't start.
but apart from that, man i tend to get off-topic sometimes...
your actual question was, which memory to free. since the error message is about ram, it would be program memory (i know the driver is not taking up 60mb).
moving files from the storage to the storage card is generally not such a good idea. when it comes to photos or mp3s or videos, of course you should move them, but 17mb of used space is really not much, probably a few installed programs there, and those should not be moved, since their paths are stored in the registry and maybe, they wouldn't work anymore afterwards.
ok, this was a long answer with no real advice. i say back up your files, look, whether you have all the cabs of your programs, sync your device, perform a hard reset and then you'll see.
just my 2 cents.
with best regards
Chef_Tony
To Chef_Tony, I have upgraded my Windows Mobile Into 6.5 version d-two version. But the Bluetooth connection still can't receive files from other handphone. But strangely it can transfer file to other phone. Is it my bluetooth receiver broken ?
when you want to receive files, you have to check Beam, you must activate "accept all incoming file transfers". that should do the trick. beam is actually IrDA and should be independant from BT, but it isn't when it comes to file transfers
thx a lot,chef_tony. after i downloaded xplode's rom file it can receive files from bluetooth.
the problem now is xplode's window media player can't play the WMV files. Can you help me how to fix this one ?
there is 2 possibilities:
either, you take a completely different media player (c'mon, nobody uses wmp! ), you could have a look at tcpmp for example. since you want to play videos, tcpmp is probably the best player for you. it is free, small in size and plays any format out there, kinda link vlc on the pc, it plays avi, mp4, wmv, mpeg, mkv, 3gp......... and also all the audio formats, like mp3, mp4, wma, flac, aac, ogg........ that would certainly be a good option.
or you search your rom's thread whether someone else experienced similar problems, if not, contact xplode or write that in his rom's thread, since he cooked the rom, he'll surely know the bugs and what to do against them. make sure to write as much detail as possible, you should write, what exact build you're using, when the problem is experienced, what exact model of blueangel you have and what exact codec the stuff, you play, is using. it will be much easier for him, to see the problem then, since it is hard to tell, what the problem could be, just having the vague information that something doesn't work. but that would be for him or his thread to determine, because those additional information wouldn't help me much, since i use neither xplode's rom, nor the media player, so i can't recreate your problem, which is essential to finding out, where it comes from.
good luck
Chef_Tony

Categories

Resources