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I think my phone is on its last leg. The screen has just recently become unresponsive. However, the hardware buttons (minus power) and the keyboard all still function.
I would try a reinstall of a new ROM to see if it is a hardware or software issue, but here is my dilemma. I am unable to connect to ActiveSync, so I am unable to get any contacts synced with my desktop and there were several new contacts from my last sync that I don't want to lose.
So, does anyone know of a trick to get the information (PIM is all I care about) off of the device even though ActiveSync isn't working? There is the PIMBackup (v1.9) program that I already had installed, but unfortunately it *requires* taps to activate. D-Pad and/or keyboard navigation does not work, so I can't backup to an SD card.
FYI, I'm using Helmi_BA_WM2k5_AKU3.5_v1.4.CF2 ROM if that helps.
Any help is greatly appreciated as I cannot make outgoing calls until this is resolved.
I'll try a ROM reflash as a last resort, but I would really like to be able to backup first. I'm even willing to mess around with hardware if people could walk me through it.
why can't you use activesync?
It says it cannot recognize the device. This is a somewhat recent happening, but not direclty related to this failure as that stopped working last week. I made the backup last week and never got around to investigating further.
Unless someone has a really great idea worth waiting for, I'm going to open it up when I get home (no tools small enough at work) and make sure that all of the connections are good. If that doesn't solve it, then I'm going to try reflashing a new ROM. If that doesn't work, then I've got insurance on the device (through Sate Farm) and I'll have to see what my options for repair/replacement are.
Hope it doesn't come down to it, but does anyone have any experience with phone insurance?
Would this work?
I just came across this thread/utility which will dump the entire ROM
http://forum.xda-developers.com/showthread.php?t=238945
If I were to dump the rom, could someone with a "working" device upload it and then extract the PIM data (using PimBackup, whatever)? If so, I would be very grateful, heck I might even send some $$$ via PayPal.
Are there any other solutions?
Ok, I just got through disassembling the device and making sure that all of the connections were tight. Still, the touchscreen is unresponsive.
I've got ROM dumps, so if someone would be so kind as to flash those ROMs and extract the PIM data, I would be very appreciative. I don't want to just post the links for everyone to be able to download (since it does contain all of my information). If you would be willing to do this, then I'll give $20 via PayPal or another payment method. Either post here or PM me if you are interested.
Thanks,
Jonathon
have you tryed backup solutions like sprite backup or spb backup ?
I have not. I'm assuming that I would have to use the 2577 trick to install the program. Do you know if you can operate those programs without a touchscreen?
Someone tell me if I am wrong but only copying the file \pim.vol should be sufficient for backing up all PIM data. You can do this with Resco explorer, it can be controlled only with keys I think.
Wexx said:
but only copying the file \pim.vol should be sufficient for backing up all PIM data.
Click to expand...
Click to collapse
It is getting increasingly temperamental. Do you know if you can extract that from the ROM dump files? If so, can someone at least point me in the right direction as that would be much appreciated.
-Jonathon
Have you checked your USB cable, or tried to sync via blue tooth?
I had a similar issue. Every time I'd plug the phone into any computer, it would say that there was an error with the device and would not do anything with it.
It turned out that I had a broken wire in my cable. I replaced that cable with a working one (sacrificed a very old smart media card reader), and I was able to sync it.
From there, it was easy to pull the digitizer settings into a file (found a free program that was designed for people who have vision problems), flash the phone and reset the old settings as my touch screen is cracked and a manual alignment will not work any longer.
Plus, there are 'remote control' programs out there for WM that let you use it, even with a dead touchscreen.
No, I haven't checked the cable but I'll see what i can do. I don't currently have a computer that I can sync with Bluetooth, but I'll see if I can't get that working as well. I've already got 'remote control' programs installed, so if I do manage to get ActiveSync running, then I'll be golden. Thanks for the input.
Does nobody know if you can extract the pim.vol file from the ROM dump?
Just Sharing :
My friend have similar problem. Both of us use BA. Our Solution was :
- My friend have a PIM backup using SPB Backup (exe files)
- I ran the exe file in my BA to get the PIM
- Sync it to my PC and save the PIM with MS Outlook (pst file)
- My friend can open this pst file on his PC
I got it!!!
Here is what I did. Note, you can remap the softkeys to hardware buttons, so at least a few more commands are available.
First, I installed Pim Backup
http://www.pocketpcfreeware.com/en/index.php?soft=1806
Then I installed Resco File Explorer. I was able to put the Pim Backup executable on the storage card and run it without using the touchscreen. I stored the backup on the SD card, then just ran restore on a different device.
Thanks for all the suggestions!
Good to hear that you were able to backup, but were you able to do something about the unresponsive touchscreen?
Concerning the touchscreen, I am wondering if it isn't a software issue. It comes and goes, but interestingly enough there are certain things that seem to trigger it more than others. For instance, directly touching the Today screen will almost always lock it up and then nothing responds. However, other applications seem to work fine for brief periods of time.
I have just been swamped and a little hestitant to try reflashing to a new ROM. However, you can still navigate most applications (especialy basic ones) by just mapping the softkeys to hardware buttons and using the d-pad and keyboard.
Has anyone else had a similar problem in that the software was locking up the touchscreen? The only reason (other than being busy) is that if it is hardware then I won't be able to even get past the setup portion. I can't connect via ActiveSync (again making me think it is a software issue), so some types of backups are just not feasible. Oh yeah, I did try a different sync cable and it didn't work as well.
a girlfriend of mine has a huge problem.
her screen is busted and we have to get all the data, mms, sms ect from the kaiser to a computer.
does anyone know how we can pull this off.
hudeck said:
a girlfriend of mine has a huge problem.
her screen is busted and we have to get all the data, mms, sms ect from the kaiser to a computer.
does anyone know how we can pull this off.
Click to expand...
Click to collapse
Activesync and drag them over to the PC would be the obvious way - there is some software kicking around that lets you control your ppc from your pc - if it shows what the screen 'should' be showing then that could help.
Good luck
just another another option
my mobiler is freeware and will let you see you mobiles screen on your pc and transfer whatever you need means you can access your fone like normal...
Hey guys,
I bought a HTC Touch Diamond in Dec 2008 and it was more or less fine until a few weeks ago when it just messed everything up. I brought it back to the store and got a new one last Friday. I was busy setting it up the whole weekend (installing Skype, Palringo, Fring, registry editor, .cab-file to get rid of the problem that the keyboard is not changing back to letters (was stuck in numeric mode), Google maps didn't work etc etc.
But now I have a new weird problem. After all the installations, everything worked fine. Then I started to put some pictures via bluetooth on the device, all fine, but out of a sudden, it's so sloooooooow!!! First I thought it's not working at all anymore, but by now I found out that it just takes ages to open programs, e.g. File Explorer, Browser, Settings... or when I receive a sms or email and click on it to open it fully... doesn't matter what I do, except using touch flo, this is working fine. And when the programs are finally running (after no joke about a minute), they are running very fast.
I have a Vodafone branding but am using it with an o2 sim. I never did a rom update or anything.
Does anybody know what that could be and could you help me???
Of course I could just return it again, but it would really suck as I just set it up, put all the contacs on etc (Active Sync isn't working as my pc has vista...), so it would be really great if anybody could help me!!!
Cheers,
mondiera
mondiera said:
Hey guys,
I bought a HTC Touch Diamond in Dec 2008 and it was more or less fine until a few weeks ago when it just messed everything up. I brought it back to the store and got a new one last Friday. I was busy setting it up the whole weekend (installing Skype, Palringo, Fring, registry editor, .cab-file to get rid of the problem that the keyboard is not changing back to letters (was stuck in numeric mode), Google maps didn't work etc etc.
But now I have a new weird problem. After all the installations, everything worked fine. Then I started to put some pictures via bluetooth on the device, all fine, but out of a sudden, it's so sloooooooow!!! First I thought it's not working at all anymore, but by now I found out that it just takes ages to open programs, e.g. File Explorer, Browser, Settings... or when I receive a sms or email and click on it to open it fully... doesn't matter what I do, except using touch flo, this is working fine. And when the programs are finally running (after no joke about a minute), they are running very fast.
I have a Vodafone branding but am using it with an o2 sim. I never did a rom update or anything.
Does anybody know what that could be and could you help me???
Of course I could just return it again, but it would really suck as I just set it up, put all the contacs on etc (Active Sync isn't working as my pc has vista...), so it would be really great if anybody could help me!!!
Cheers,
mondiera
Click to expand...
Click to collapse
To save you a lot of time. You do not have to install some kind of ActiveSync on Vista. It is included and called DeviceCenter. Just a new name but with the same functionality as ActiveSync.
Did you soft-reset the device when noticing that it takes to much time to load an application?
Did you disable TouchFlo (eats a lot of RAM) for some time to see what happens?
Hey,
Thanks for answering so quickly... Yes, I did MANY resets, but it doesn't help. I also deleted a lot of files again, but didn't help either, and there's not much on the device anyway (data storage 51.45MB full, 34.37MB free, program storage 64.14MB full, 46.90 free, internal storage just 37.72MB full). And yes, I also enabled touchflo but it didn't help as well. As I said, touchflo is working fine, when the programs are running they are very quick within the application (quicker than my old device was), but UNTIL they are open, it really takes about 40-60 seconds - just not acceptable!
And thanks for the tip with the Vista Device Center, but I just connected the phone via usb, opened this Vista Device Center, clicked on settings, chose usb/bluetooth etc, the device asked whether to connect via Active Sync which I confirmed but now nothing is happening? And Vista Device Center says it's not connected...? This phone is really driving me insane! Seems like I have to return it again because I really can't work with it being sooo sloooooow :-(
mondiera said:
Hey,
Thanks for answering so quickly... Yes, I did MANY resets, but it doesn't help. I also deleted a lot of files again, but didn't help either, and there's not much on the device anyway (data storage 51.45MB full, 34.37MB free, program storage 64.14MB full, 46.90 free, internal storage just 37.72MB full). And yes, I also enabled touchflo but it didn't help as well. As I said, touchflo is working fine, when the programs are running they are very quick within the application (quicker than my old device was), but UNTIL they are open, it really takes about 40-60 seconds - just not acceptable!
And thanks for the tip with the Vista Device Center, but I just connected the phone via usb, opened this Vista Device Center, clicked on settings, chose usb/bluetooth etc, the device asked whether to connect via Active Sync which I confirmed but now nothing is happening? And Vista Device Center says it's not connected...? This phone is really driving me insane! Seems like I have to return it again because I really can't work with it being sooo sloooooow :-(
Click to expand...
Click to collapse
I think you should. Maybe you should first try to connect to ActiveSync with your next device and after that start installing.
I'm sorry that I can't help you out.
You hav a faulty memory chip. Get it replaced.
-------------------------------------
Sent via the XDA Tapatalk App android
Thanks guys, I think I will... I really can't keep it like that. And if even you don't know a solution, I will get it replaced. Thanks anyway!!
hi to everyone on this excellent wesite' im glad i joined'
two problems realy'
ive just purchased a brand new in the box XDA LL. HIMALAYA on o2 its never been registered and never been on line' they wanted £25/ 40 pound to unlock this from o2 so i could use this on orange, but they could not promise it would succeed, so i came home and googled this and found this excellent forum and unlocked it my self even though im using windows 7, a great big thanks to all members that contributed to the unlock thread.
now i would like to update my operating system from windows 2003 to a much more pleasent and nicer one, perhapes windows mobile 6.55 or later so i can use the internet and put some up to date ringtones mp3 ect' i have a sd card 1gb and also a sd wireless card but this is all new to me about this phone.
im running windows 7 and have a cradle with a good usb and windows device centre 6,1.
i just need a bit of help from you excellent forum members'
to upgrade my OP system
conect my wireless card
i know this is not the latest phone out, but i like the look the big screen and its new.
so sorry for being a bit long on the thread but there is no short way to do this.
rgds basicbri
I also have a new/old 'nether been used' Himalaya, all boxed up and wrapped up nicely, but on Orange....Yucky! M1000 they called it. i Payed £38 for it on the market, locked to Orange and i have not yet unlocked it. i plan to tho.
I like it, it is a nice phone full stop, nether mind for its age... i also have a HTC Jade and i much prefer the Himalaya, big screen, more solid and more tactile.
The only problem with it is its tiny ROM size. but it can and will run WM 6.5.
Anyway. i had a problem in that it would not upgrade through windows 7, because the active sync on the Himalaya's driver CD is old and not compatible with WIN 7.
I got around that by manually installing the needed USB driver into windows Device Centre 6.1.
You have to do that by going to- Device Center - Portable Devices - HTC Himalaya 'or what ever its called on you PC' Hit the Update Drivers Tab - Let me pick...from computer - Have Disk - Browse, and use the file i attached. (after unzipping it)
To install a new OS on the phone you need to be in boot loader mode.
Press and hold, power + the two buttons on the let side 'camera/record' and the navigation button at the bottom between the call and hang up buttons, and then use the stylus in the little hole on the left bottom, hold all that together for a couple of seconds. then, on an unlit screen you should see 'serial'. Place it in the cradle, then that will change to USB. Your ready to upgrade
This would be easier if you had 4 hands but it is possible with just the two, and gets easier with two after its been done a few times....
Now i'm not by a long way an expert here, so i could be wrong, and if i am i'm sure an expert will come along and correct me but all that works for me.
As for a WM 6.5, this one seems to work on mine http://forum.xda-developers.com/showthread.php?t=741800
This one is very nice http://forum.xda-developers.com/showthread.php?t=745718 tho the home screen does not up date for me.
And before you do anything you might have to read this http://forum.xda-developers.com/showthread.php?t=332215
I don't know is its needed. i have done it tho you should know
As for conecting the Wirless Card.. i don't know as i don't have one. but i think it goes in the SD slot at the top. someone, i'm sure will tell you how to instal it
many thanks for the info
hi les'
thanks for the reply' as like you im a big screen man' this came about when my wife bought me a mobile from hong kong' with a 3.5 screen also it had a zoom lens that you could add on if you wanted to take a picture far away.
had that for about a year and half then the software chip messed up' and i lost all my emails and such.
cant get on with small phones' you get a much better quality camera but im not bothered about that' because i have a digital cam anyway.
if i can help in any way in unlocking you mobile for you les just pm me and ill do my very best.
thank you again mate
rgds basicbri
WOW!!!
A BRAND NEW HIMALAYA!!!!
I did have an unlock tool for it.
I will look for it.
unlock sim for hima tool...
try this from our dear xda dev...
just run it on hima and follow prompts {i advise to run nothing else at the time,take out sim before running and take out any sd cards}
posted file is - xdadev_all_unlock-v1.6_138.exe
Regrets, I’ve had a few. Been a lurker here for many years, after I purchased my XDA many moons ago. Really happy with it at the time and the custom roms and bits you cleaver guys developed for wm5, updated to wm6…but the phone was frustrating slow and had a habit of crashing.
I upgraded to a HTC HD Mini, again thank you for all the upgrades you guys did… wm6.5, something I wouldn’t have the first clue about. I recently damaged the LCD with isopropyl and had to replace the LCD and digitiser….whilst waiting for parts, and with the pretence that I potentially couldn’t fix the phone I ordered a Nokia Lumia 820.
I’ve had the Nokia 820 wp8 for 48 hours, I feel as if I’ve purchased a box of chocolates but can’t get past the cellophane.
I had to sign in to my Hotmail account to download a unit converter app, now the phone is receiving my Hotmail emails and I can’t uninstall it. Just done a factory reset.
Every time I pick the phone up it wants me to sign in, connect to wifi or gsm…I can’t even explore the files on the phone. Before I send the phone back is there a glimmer of light at the end of the tunnel or have I made a mistake sticking with Microsoft, as an old fart I was hoping for some familiarity.
Charlie.
orbitalschool said:
Regrets, I’ve had a few. Been a lurker here for many years, after I purchased my XDA many moons ago. Really happy with it at the time and the custom roms and bits you cleaver guys developed for wm5, updated to wm6…but the phone was frustrating slow and had a habit of crashing.
I upgraded to a HTC HD Mini, again thank you for all the upgrades you guys did… wm6.5, something I wouldn’t have the first clue about. I recently damaged the LCD with isopropyl and had to replace the LCD and digitiser….whilst waiting for parts, and with the pretence that I potentially couldn’t fix the phone I ordered a Nokia Lumia 820.
I’ve had the Nokia 820 wp8 for 48 hours, I feel as if I’ve purchased a box of chocolates but can’t get past the cellophane.
I had to sign in to my Hotmail account to download a unit converter app, now the phone is receiving my Hotmail emails and I can’t uninstall it. Just done a factory reset.
Every time I pick the phone up it wants me to sign in, connect to wifi or gsm…I can’t even explore the files on the phone. Before I send the phone back is there a glimmer of light at the end of the tunnel or have I made a mistake sticking with Microsoft, as an old fart I was hoping for some familiarity.
Charlie.
Click to expand...
Click to collapse
I'm sorry. What is wrong with what you've just said? android and ios are the same. You can't use a marketplace without signing in. and the files are mostly subordinate to the apps that can read them, android is an exception for what as been for a long time in the phone market, but it does the whole contacts/gmail/etc thing as wp8. You might be able to disable email syncro though, if you dislike that much reading email on a phone. Can you explain to us WHY did you buy a smartphone if you don't use any of the characteristics that makes one so?
The wp8 experience is one of seamless integration with social networks, work networks (email, office documents),apps services, you can't have that without a Microsoft account.
sireangelus said:
I'm sorry. What is wrong with what you've just said? android and ios are the same. You can't use a marketplace without signing in. and the files are mostly subordinate to the apps that can read them, android is an exception for what as been for a long time in the phone market, but it does the whole contacts/gmail/etc thing as wp8. You might be able to disable email syncro though, if you dislike that much reading email on a phone. Can you explain to us WHY did you buy a smartphone if you don't use any of the characteristics that makes one so?
The wp8 experience is one of seamless integration with social networks, work networks (email, office documents),apps services, you can't have that without a Microsoft account.
Click to expand...
Click to collapse
Thanks for the reply,
I guess I was hoping wp8 was going to be more like windows, for example the phone has built in gps but I have no way of accessing it…ie grid reference.
The reason I went for a smart phone, ie htc hd mini is ease of carrying a single device when traveling. I don’t need wifi or a GSM reception to use the htc for satnav (map grid and tomtom), radio or to watch films or listen to mp3’s.
For work, I need a phone, camera, gps, removable sd, replaceable battery and entertainment when stuck in boring hotel rooms.
orbitalschool said:
Thanks for the reply,
I guess I was hoping wp8 was going to be more like windows, for example the phone has built in gps but I have no way of accessing it…ie grid reference.
The reason I went for a smart phone, ie htc hd mini is ease of carrying a single device when traveling. I don’t need wifi or a GSM reception to use the htc for satnav (map grid and tomtom), radio or to watch films or listen to mp3’s.
For work, I need a phone, camera, gps, removable sd, replaceable battery and entertainment when stuck in boring hotel rooms.
Click to expand...
Click to collapse
lol first.. what use is gps without a map. and wp8 has native offline maps ready to download. you're trying to use a modern smartphone like a nokia 6600, that's why you're having problem. Try using it the way it's supposed to - the modern always online world.
By the way, yes, you absolutely can disable email sync (not sure why you'd want to; email sync is incredibly handy, one of the things I use every single day on my phone, but OK) either when you set up the account, or by going to Settings -> Email + Accounts and tapping on the account in question.
Installing apps does, indeed, require store access (OK, mostly; there's limited support for sideloading, and one of the things the hacking community is working on is improving that). Store access is tied to you Microsoft account (as on Win8 or Steam or something like that).
The old days of "it's a handheld computer!" (not that that was ever entirely true) are largely gone, although, again, this is the kind of thing that we're trying to bring back.
If you download the maps onto the device it includes a license for worlwide offline navigation (in supported countries - that means: if they have the mapping data, which they have I believe for ~ 80 countries worldwide). The same Maps are used in Here Maps and if downloaded work offline as well.
There is no file explorer though. If you transfer files to the Documents folder they will show up in the office hub. If you put files in the music folder they will show up in the Music Hub, etc.
So all in all you can't be completely offline due to the application store but otherwise you should be able to do everything you want with your WP8 device, although it works differently.
GoodDayToDie said:
By the way, yes, you absolutely can disable email sync (not sure why you'd want to; email sync is incredibly handy, one of the things I use every single day on my phone, but OK) either when you set up the account, or by going to Settings -> Email + Accounts and tapping on the account in question.
Installing apps does, indeed, require store access (OK, mostly; there's limited support for sideloading, and one of the things the hacking community is working on is improving that). Store access is tied to you Microsoft account (as on Win8 or Steam or something like that).
The old days of "it's a handheld computer!" (not that that was ever entirely true) are largely gone, although, again, this is the kind of thing that we're trying to bring back.
Click to expand...
Click to collapse
There are many annoying things about my HD mini wm6.5, but since I've fixed the screen and got the reception back as good as new (antenna connection) I've found a new respect for the phone. I'm thinking about sending the Nokia wp8 back, prematurely it feels as I haven't received the new sim or sd card yet, so I haven't actually used it. I'm also considering purchasing another HD mini as back up.
I wish I had the level of understanding you guys have, I'd love the ability to be able to program and customize the device to my liking but the reality is I'm hanging on coattails. I was hoping wp8 would be an improved version of wm6.5.
Thanks for the advice.
Charlie.
The difference between Windows Phone and Windows Mobile is deeper than the branding, but the branding is intended as a tip-off that they are *not* the same thing.
Windows Phone is a smartphone in the sense that iOS is a smartphone; it's pretty "smart" for a phone, but even Microsoft wouldn't have marketed it as a "PocketPC".
orbitalschool said:
There are many annoying things about my HD mini wm6.5, but since I've fixed the screen and got the reception back as good as new (antenna connection) I've found a new respect for the phone. I'm thinking about sending the Nokia wp8 back, prematurely it feels as I haven't received the new sim or sd card yet, so I haven't actually used it. I'm also considering purchasing another HD mini as back up.
I wish I had the level of understanding you guys have, I'd love the ability to be able to program and customize the device to my liking but the reality is I'm hanging on coattails. I was hoping wp8 would be an improved version of wm6.5.
Thanks for the advice.
Charlie.
Click to expand...
Click to collapse
The point is that there is very little amount of "personalization" possible. Try to use it instead as it is.